2009 Ford Fusion

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,022

Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.

Primary concernService brakes537 reports · 53% of complaints
Owner complaints1,022Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes537
  2. Air bags359
  3. Hydraulic60
  4. Structure42
  5. Vehicle speed control33
  6. Engine30
  7. Other or unspecified24
  8. Electrical system23

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 18V046000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  7. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints: service brakes

530 reports, newest first. Show all

  1. Service brakes, Jan 31, 2017

    I BEGAN TO BRAKE APPROACHING A TRAFFIC LIGHT. THE ANTI-LOCK BRAKES INITIATED SOON AFTER LIGHT BRAKING PRESSURE. THE ANTI-LOCK BRAKES CONTINUED FOR APPROXIMATELY 300 FEET WITHOUT THE CAR SLOWING DOWN. THE VEHICLE PROCEEDED THROUGH A RED LIGHT NARROWLY MISSING TRAFFIC. AFTER THE ANTI-LOCK BRAKING OCCURRED THE BRAKE PEDAL WAS LESS RESPONSIVE AND THE ANTI-LOCK BRAKES CAME ON WHEN APPLYING REGULAR PRESSURE. THE ANTI-LOCK BRAKES WORK LESS EFFECTIVELY THAN WHEN THE BRAKES DO NOT USE ABS. IT IS VERY DIFFICULT TO APPLY THE CORRECT AMOUNT OF PRESSURE TO NOT INITATE ABS FROM OCCURRING.

  2. Service brakes, Jan 30, 2017

    WHEN I WAS TRYING TO BRAKE ON SOME LIGHT ICE TO MAKE A TURN IT LOCKED UP ON ME AND WAS UNABLE TO COME TO A STOP... SINCE THAT INCIDENT I HAVE SOFT SQUISHY BRAKES , TO STOP IT GOES ALMOST TO THE FLOOR. , I HAVE HAD BRAKES CHECKED OUT THERE IS NOTHING WRONG WITH THEM.. SAID IT WAS THE ABS SYSTEM NEEDING TO BE CHECKED OUT AND THAT FORD IS AWARE THAT THERE IS A SAFETY ISSUE ON THIS 2009 FORD FUSION

  3. Service brakes, Jan 30, 2017, crash

    TL* THE CONTACT OWNED A 2009 FORD FUSION. WHILE DRIVING 70 MPH, THE VEHICLE CRASHED INTO A BRICK WALL. THE CONTACT STATED THAT THE BRAKES FAILED WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 125,000.

  4. Service brakes, Jan 29, 2017

    WHEN I HAVE GONE ON ROADS THAT ARE UNEVEN OR BUMPY MY BRAKES WOULD NOT WORK AND GO ALL THE WAY TO THE FLOOR. THEY WOULD BE FINE AFTER A WHILE. I WENT OVER SOME RAILROAD TRACKS AND IT HAPPENED AGAIN WHERE MY BRAKES GO ALL THE WAY TO THE FLOOR. ITS HAS BEEN THAT WAY FOR ABOUT 3 MONTHS NOW. I HAVE HAD THE BRAKES LOOKED AT AND NEW PADS PUT ON. ITS STILL NOT FIXED AND I STILL REALLY HAVE NO BRAKES AND TAKES A LOT TO STOP. EVEN PUMPING THE BRAKES DOESN'T WORK.

  5. Service brakes, Jan 26, 2017

    ABS BREAKING. AFTER A HARD BREAK ON A GRAVEL ROAD THE BREAK PEDDLE IS SOFT. I HAVE TO PUSH THE PEDDLE TO THE FLOOR IN ORDER TO GET A RESPONSE. THERE ARE NO DASHBOARD WARNING LIGHTS ON. THIS HAPPENED ONCE BEFORE, BUT IT CORRECTED ITSELF AFTER IT SET FOR THE BETTER PART OF A DAY.

  6. Service brakes, Jan 25, 2017, crash

    I WAS APPROACHING A RED LIGHT AT LOW SPEED (20-15MPH) ON A RAINY MORNING ON CITY STREETS. I DEPRESSED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE CAR EFFECTIVELY (THE CAR SLOWED BUT DID NOT STOP AS IT NORMALLY WOULD HAVE IF THE BRAKES WERE FUNCTIONING NORMALLY). AS A RESULT, I ENTERED THE INTERSECTION AND HIT (AT LOW SPEED) ANOTHER AUTOMOBILE THAT HAD THE GREEN LIGHT. THERE WAS MODERATE DAMAGE TO BOTH VEHICLES BUT NO PERSONAL INJURIES.

  7. Service brakes, Jan 23, 2017

    BRAKE PEDAL STOPS WORKING. GOES TO THE FLOOR. CANNOT STOP! AFTER PUMPING BRAKES, RETURN TO NORMAL. THIS HAS HAPPENED ON 3 DIFFERENT OCCASIONS!

  8. Service brakes, Jan 21, 2017

    I HAVE EXPERIENCED THE SAME BRAKING ISSUE (BRAKE PEDAL GOING TO THE FLOOR) THAT IS BEING INVESTIGATED A COUPLE OF TIMES WHEN I HAD TO BRAKE SUDDENLY ON UNEVEN SURFACES (ONCE WAS A COBLE STONE ENTRANCE) THE BRAKE PEDAL WENT DOWN TO THE FLOOR WHEN I SLAMMED ON THE BRAKE PEDAL (VERY SIMILAR TO WHEN THERE IS AIR IN THE BRAKE LINES OR A BAD MASTER CYLINDER) AND BOTH TIMES I WAS BARELY ABLE TO STOP IN TIME (LUCKY FOR ME THAT BOTH INSTANCES WERE AT LOW SPEED LESS THAN 10 MPH). TOOK THE CAR TO HAVE THE BRAKES CHECKED AND THEY REPLACED THEY REPLACED THE MASTER CYLINDER WHICH DID NOT CORRECT THE ISSUE. BOTH TIMES THE BRAKES EVENTUALLY CAME BACK TO WORKING NORMALLY AFTER A WHILE.

  9. Service brakes, Jan 20, 2017

    WHEN CAR IS IN MOTION AND HITS A BUMP THE BRAKE PEDAL GOES SOFT AND IT IS HARD TO STOP. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND IS STILL ONGOING. HAVE TAKEN IT TO 3 SHOPS AND THEY CAN FIND NOTHING WRONG.

  10. Service brakes, Jan 19, 2017

    WHILE EXITING OFF THE INTERSTATE AND PASSING OVER ROUGH PAVEMENT, THE ABS ENGAGED AND THE VEHICLE LOST BRAKE PRESSURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BRAKING ABILITY WAS VERY WEAK. HAD TO QUICKLY PUMP THE BRAKE PEDAL SEVERAL TIMES TO REGAIN BRAKING FUNCTION. FROM THEN ON THE BRAKE PEDAL WAS EXTREMELY SOFT. HAD BRAKES BLED, FIXED SOFT PEDAL UNTIL ABS AGAIN ENGAGED. IT WAS THE SAME SOFT PEDAL AGAIN. HAD A NEW MASTER CYLINDER INSTALLED AND LINES BLED, AND STILL SOFT PEDAL. THEN RESEARCHED PROBLEM ON INTERNET AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME BRAKE PROBLEMS. CONTACTED 2 DIFFERENT LOCAL FORD DEALERSHIPS AND THEY BOTH TOLD ME THIS IS A COMMON PROBLEM ON 2009 FUSION. TOLD ME IT IS THE ABS HYDRAULIC CONTROL UNIT. MY CONCLUSION IS DEALERSHIPS ARE AWARE OF THE PROBLEM, AND I AM SURE FORD MOTOR COMPANY IS AWARE OF IT ALSO. WHEN THE ABS FAILURE HAPPENS IT IS DANGEROUS. AND I'M AM SURE IT HAS CAUSED ACCIDENTS. THIS ISSUE REALLY NEEDS TO BE RESOLVED SOON.

  11. Service brakes, Jan 18, 2017

    THE BRAKE PEDAL WENT SOFT; ONCE WHEN DRIVING ON A SLIPPERY SURFACE AND TWICE ON UNEVEN SURFACES AS I WAS BRAKING WHEN GOING OVER A BUMP. ONCE THE VEHICLE WAS TURNED OFF IT SEEMED AS IF IT RESET AND THE PROBLEM WENT AWAY. IT HAPPENED THREE TIMES. THE DATE I ENTERED BELOW WAS THE LAST TIME. *TR

  12. Service brakes, Jan 17, 2017

    I WAS DRIVING ABOUT 25 MPH ON A WINTER DAY IN MN. WE HAD VERY LITTLE SNOW DOWN WENT TO STOP AND ABS ACTIVATED BUT I DID NOT HAVE ANY BRAKES. PEDAL WENT TO FLOOR AND EVER SINCE THEN IT TAKES A LOT LONGER TO STOP AND PEDAL GOES TO FLOOR VERY EASY. WIFE ALSO DRIVES CAR AND SHE HAD THE SAME THING HAPPEN GOING OVER A POT HOLE ON A NON WINTER DAY. SEEMS VERY UNSAFE TO DRIVE AT THIS POINT ESPECIALLY WITH A 5 AND 2 YEAR OLD IN IT. LUCKILY IT IS OUR THIRD CAR. *TR

  13. Service brakes, Jan 16, 2017

    AFTER A SLIDE DOWN AN ICY HILL WHERE THE ABS WAS ACTIVATED THE BRAKES BECAME SPONGY AND PEDAL TRAVEL INCREASED SIGNIFICANTLY. IT FELT LIKE THERE WAS A DELAY IN BRAKE ACTIVATION. AFTER SOME ADJUSTMENT IN BRAKING METHODOLOGY, THE CAR FELT SOMEWHAT DRIVABLE. HAD MY FIRST BRAKING NEED, AFTER THE ABS APPLICATION BEEN AT A BUSY INTERSECTION I BELIEVE I WOULD HAVE STOPPED IN THE INTERSECTION NOT ON THE STOP LINE.

  14. Service brakes, Jan 15, 2017

    I HAVE HAD BRAKE FAILURE 3 TIMES IN THE LAST YEAR ON MY 2009 FORD FUSION. THE BRAKE PEDAL GOES TO THE FLOOR, IS SPONGY, AND EXTREMELY HARD TO STOP. THE BRAKES HAVE BEEN CHECKED BY OUR MECHANIC AND HAVE FOUND NO APPARENT PROBLEM. TODAY, 1/15/17 IT HAPPENED AGAIN WHILE MY DAUGHTER WAS DRIVING THE CAR. SHE HIT THE BRAKES HARD BECAUSE A CAR PULLED OUT IN FRONT OF HER AND THEN THERE WAS ALMOST NO BRAKING POWER. AFTER RESEARCHING I'VE FOUND THAT THERE MAY BE A PROBLEM WITH THE ABS BEING FAULTY. I RECENTLY HEARD A NEWS REPORT THAT THERE MAY BE A RECALL DUE TO THIS ISSUE. IN THE MEAN TIME, WHAT AM I TO DO TO ENSURE THE SAFETY OF MY FAMILY AND OTHERS? *TR

  15. Service brakes, Jan 15, 2017

    ONLY AFTER ABS BRAKES ARE ENGAGED THE BRAKE PEDAL GOES TO THE FLOOR. PLEASE LOOK INTO THIS ASAP DUE TO THE SAFETY FACTOR. AFTER A DAY OR THE CAR IS TURNED OFF THE PEDAL RETURNS TO NORMAL.

  16. Service brakes, Jan 13, 2017

    Y 2009 FORD FUSION HAS NEWER BRAKES FROM JULY 2015. AFTER THE ABS BRAKES GO OFF WHEN GOING OVER GRAVEL OR WHEN HITTING ICE - THE BRAKES SEEM TO JUST GO OUT- THE PEDAL GOES TO FLOOR AND EVENTUALLY STOPS. I USUALLY PULL OVER AND PUMP THE BRAKES AND THEY EVENTUALLY RETURN TO NORMAL. I'VE HAD CAR TO DEALERS IN MICHIGAN AND COLORADO AND THEY CAN'T FIND THE PROBLEM. ONLY HUNTINGTON FORD IN MICHIGAN DROVE THE CAR BUT FOUND NO ISSUE. NO ONE HAS TRIED TO ENGAGE THE ABS BRAKES. I DO NOT DRIVE ON ICE AND CAN NOT SAFELY TAKE THE CAR ON THE FREEWAY, SO THIS HAPPENS EVEN AT SLOW SPEEDS ON CITY STREETS.

  17. Service brakes, Jan 13, 2017

    BRAKE PEDAL GOES EXTREMELY SOFT AFTER THE ANTI-LOCK BRAKE SYSTEM ENGAGES. IT CAN STILL BRAKE, BUT I HAVE TO PRESS THE PEDAL ALL THE WAY DOWN, TOUCHING THE FLOOR AND STOPPING DISTANCE MUST BE GREATLY INCREASED. STAYS THIS WAY FOR 24 HOURS OR MORE. THIS HAS HAPPENED TO ME TWICE IN THE LAST 4 MONTHS ON A BUMPY ROAD, GOING AROUND A CURVE, WHEN A VEHICLE PULLED OUT IN FRONT OF ME AND I NEEDED TO BREAK IMMEDIATELY. IN BOTH INSTANCES I WAS ONLY GOING ABOUT 10-15 MPH OR LESS. AFTER THE FIRST TIME THIS HAPPENED, THE BREAK SYSTEM WAS REPLACED AND FLUID FLUSHED & REFILLED. THIS DID NOT FIX THE PROBLEM.

  18. Service brakes, Jan 12, 2017

    BRAKES FAILED AND BOTTOMED OUT ON THREE OCCASIONS OVER A SIX MONTH PERIOD

  19. Service brakes, Jan 12, 2017

    IN OCTOBER 2016 BRAKES FAILED WHILE MAKING A LEFT TURN WHILE ABS MODULE ENGAGED. PEDAL WENT TO THE FLOOR AND VEHICLE WOULD NOT STOP. HAD TO QUICKLY PUMP BRAKES TO GET THE VEHICLE TO STOP. AFTER THE EVENT DETERMINE ABS PUMP WAS THE ROOT CAUSE AND REPLACED IT.

  20. Wheels, Service brakes, Jan 11, 2017, crash

    I WAS DRIVING AND ABOUT 15 MILES AN HOUR IT IS RAINING I WAS COMING UP TO THE SLOW CURVE 1 HILL MY ABS LIGHT TURNED ON MY BRAKES ARE LOCKED UP MADE ME SLIDE INTO A CURB NOW MY ABS LIGHT IS ON AND I DON'T FEEL COMFORTABLE DRIVING MY CAR. *TR

  21. Service brakes, Jan 11, 2017

    LATE SPRING 2016 I WAS DRIVING ON A 35MPH PAVED RESIDENTIAL STREET. I HIT A SQUIRREL GOING 20MPH WITH MY FOOT ON THE BRAKE. THE NEXT TIME I PUT MY FOOT ON THE BRAKE PEDAL IT WENT TO THE FLOOR RESULTING IN AN EXTENDED SLOWING AND STOPPING DISTANCE. I HAD THE CAR TOWED TO TIRES PLUS IN LIMA, OHIO. I WAS TOLD THERE WAS NO ISSUE AND MY BRAKE PEDAL HAD BEGUN WORKING PROPERLY AGAIN. EARLY FALL 2016 I WAS DRIVING ON A STATE HIGHWAY AND TURNED RIGHT ONTO A INTERSECTING ROAD. AS I TURNED (WHILE MY FOOT WAS ON THE BRAKE PEDAL) I HIT A POT HOLE AND THE BRAKE PEDAL AGAIN WENT TO THE FLOOR AND I EXPERIENCED EXTENDED BRAKING. AFTER SEVERAL ATTEMPTS OF STOPPING HARD THE BRAKE PEDAL RETURNED TO WORKING PROPERLY. DECEMBER 4, 2016, I WAS DRIVING ON A PAVED RURAL ROAD AND APPROACHING A STOP SIGN. I WAS BRAKING AND ALMOST COMPLETELY STOPPED WHEN THE FRONT PASSENGER TIRE SLID ON A SMALL PATCH OF ICE. THE ABS SYSTEM WAS ENGAGED AND THE BRAKES AGAIN WENT TO THE FLOOR AND EXPERIENCED EXTENDED BRAKING. I WAS UNABLE TO RETURN THE BRAKE PEDAL TO IT'S NORMAL POSITION AND FUNCTIONING. THIS RESULTED IN DRIVING MY CAR WITHOUT 90% OF THE BRAKING POWER. AFTER RESEARCHING I DISCOVERED THE HYDRAULIC CONTROL UNIT ON THE CAR WAS BAD AND NEEDED REPLACED. I CALLED THE DEALER WHERE I HAD BOUGHT THE CAR AND WAS TOLD THEY COULD NOT OBTAIN THE NEEDED HCU TO REPAIR THE BRAKES AND ANOTHER CUSTOMER WAS IN THE SAME POSITION I WAS. I WAS ABLE TO LOCATE AND PURCHASE, ON EBAY, AN ORIGINAL HCU FOR MY CAR. I WAS ABLE TO HAVE THE DEALER REPLACE THE HCU, THUS REPAIRING THE PROBLEM. TOTAL COST OF PARTS, LABOR, REPAIRS IS $850. DEALER WHO COMPLETED REPAIR RAABE FORD DELPHOS, OH. I AM STILL SKEPTICAL AND DO NOT FEEL 100% SAFE WITH THE BRAKING SYSTEM. IT IS OBVIOUS THE HCU IS MALFUNCTIONING HOWEVER THERE IS NO WAY OF KNOWING WHEN THE HCU WILL MALFUNCTION. I HAVE INCLUDED THE PART AND REPAIR BILLS. *TR

  22. Service brakes, Jan 11, 2017

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS ABLE TO STOP AFTER PUMPING THE BRAKES SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

  23. Service brakes, Jan 9, 2017

    SEVERAL TIMES OVER THE PAST YEAR, I HAVE HAD AN ISSUE WITH LOSING BRAKE PRESSURE AFTER MY ABS BRAKES WERE ACTIVATED. THE FIRST TIME IT HAPPENED WAS ON A COUNTRY ROAD. I HIT THE BRAKES PRETTY HARD TO AVOID HITTING A DEER. AFTER THE ABS ACTIVATED, THE BRAKE PEDAL WENT TO THE FLOOR BEFORE BRAKES WOULD WORK. I CALLED A FRIEND OF MINE THAT IS A FORD CERTIFIED TECHNICIAN. HE HAD ME PUMP THE BRAKES SEVERAL TIMES AND THE PEDAL CAME BACK UP. ANOTHER TIME I WAS APPROACHING A RED LIGHT DOING ABOUT 10 MPH WHEN ONE TIRE HIT A DIP IN THE ROAD AND THE OTHER TIRE DID NOT. THE ABS ACTIVATED AND I HAD THE SAME PROBLEM WITH THE BRAKE PEDAL. AFTER A FEW DAYS, THE BRAKE PEDAL FREED UP AND WAS BACK TO NORMAL. ANOTHER TIME, I WAS PULLING OFF THE SIDE OF THE ROAD AND AS THE FIRST TIE WENT OFFROAD, THE ABS ACTIVATED. AGAIN THE BRAKE PEDAL WENT TO THE FLOOR AND WAS SOFT. PUMPING THE BRAKES NO LONGER WORKED AND BRAKING DISTANCE WAS LONGER. I TOOK THE CAR TO A MECHANIC SEVERAL TIMES. HAD BRAKES, ROTORS AND PISTONS REPLACED BUT IT STILL CONTINUES TO HAPPEN EVERYTIME THE ABS BRAKES ACTIVATE. IT HAPPENED A FEW MORE TIMES DURING WINTER DRIVING CONDITIONS. THE PEDAL FREES UP ON ITS OWN AFTER A FEW DAYS BUT I HAVE TO DRIVE MUCH SLOWER AND START BRAKING EARLIER. I GOOGLED THE PROBLEM TO SEE IF THERE WERE OTHER PEOPLE HAVING THE SAME ISSUE AND FOUND IT THAT THERE HAVE BEE. SEVERAL COMPLAINTS. I FOUND SOME INFORMATION CLAIMING THAT A PIN IN THE HYDRAULIC CONTROL UNIT IS TO BLAME BUT IM NOT SURE. AS STATED, I HAD THE CAR TO A MECHANIC SEVERAL TIMES AND THEY CANT SEEM TO PINPOINT A PROBLEM. *TR

  24. Service brakes, Jan 8, 2017

    WHEN BRAKING ON UNEVEN SURFACES THE BRAKE GOES TO THE FLOOR AND DOESN'T STOP THE CAR PROPERLY. I NEED TO PUT THE CAR INTO PARK AND PUMP THE BRAKE PEDAL TO GET IT WORKING AGAIN. I TRIED TO STOP WHEN APPROACHING A MAIN ROAD FROM A SIDE ROAD. THE MAIN ROAD WAS BEING RESURFACED AND WAS ABOUT 1" OR 2" LOWER THAN THE SIDE ROAD. AS THE FRONT TIRES WERE DROPPING DOWN THE TRANSITION FROM THE NORMAL ROAD TO THE LOWER ROAD I APPLIED THE BRAKE, THE BRAKE PEDAL HIT THE FLOOR OF THE CAR AND DID NOT BRAKE IN A NORMAL AMOUNT IF TIME OR SPACE. IT FELT LIKE THE BRAKE FAILED. I HAD TO HIT THE BRAKE NUMEROUS TIMES TO GET THE CAR TO STOP. THE WHEELS WERE NOT TURNED WHEN THE BRAKE FAILURE HAPPENED. THE BRAKE CONTINUED TO NOT WORK PROPERLY UNTIL I PUMPED IT UP AGAIN. THE BRAKE FAILURE HAPPENED NUMEROUS OTHER TIMES WHEN TRYING TO BRAKE WHEN GOING OVER POTHOLES AND OTHER UNEVEN SURFACES. THE WHEELS ARE ALWAYS STRAIGHT WHEN THE BRAKE FAILURES OCCUR. THE BRAKES SEEM TO FAIL EACH TIME THE FRONT WHEELS ARE GOING DOWN A BREAK IN THE ROAD. THE BRAKES CONTINUE TO NOT WORK CORRECTLY ON ALL SURFACES UNTIL I PUMP THEM UP AGAIN. MY MECHANIC DOES NOT KNOW THE CAUSE OF THIS PROBLEM. THE PROBLEM HAS ALWAYS HAPPENED ON CLEAR, DRY ROADS.

  25. Service brakes, Jan 6, 2017

    BRAKING WHILE GOING OVER A SPEED BUMP AND ANTI-LOCK BRAKES ENGAGED BRIEFLY. AFTER INCIDENT, BRAKE PEDAL BECAME VERY SOFT. HAVE TO PUSH PEDAL ALMOST TO THE FLOOR BEFORE BRAKES GRAB NOW.