2009 Ford Fusion

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,022

Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.

Primary concernService brakes537 reports · 53% of complaints
Owner complaints1,022Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes537
  2. Air bags359
  3. Hydraulic60
  4. Structure42
  5. Vehicle speed control33
  6. Engine30
  7. Other or unspecified24
  8. Electrical system23

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 18V046000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  7. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

Representative owner complaints: service brakes

530 reports, newest first. Show all

  1. Service brakes, Dec 27, 2016

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL FAILED TO ENGAGE. THE CONTACT MENTIONED THAT THE ISSUE STARTED AFTER SLIDING ON ICE AND THE ABS WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS BRAKE VALVES WERE OPENED AND NO PRESSURE WAS BEING APPLIED TO THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,600.

  2. Service brakes, Dec 27, 2016

    WHILE TRAVELING ON THE EXPRESSWAY AT SPEED, ON TWO DIFFERENT OCCASIONS, THE BRAKE PEDAL ON MY '09 FORD FUSION FIRST BEGAN TO GRAB THEN TRAVELED ALL THE WAY TO THE FLOOR RESULTING IN NO BRAKES. THE FIRST TIME WAS JUST AFTER HITTING A POT HOLE AND THE SECOND WAS ON WET PAYMENT. THE FIRST RESULTED IN SLIDING INTO AN INTERSECTION AFTER EXITING THE FREEWAY AND BEING ABLE TO STOP. THE SECOND REQUIRED ME TO SWERVE ONTO THE SHOULDER TO AVOID REAR-ENDING THE CAR IN FRONT OF ME. THE CAR WAS THEN INSPECTED AT A FORD DEALERSHIP WHICH SAID THE BRAKE FLUID WAS A BIT LOW BUT NO OTHER PROBLEMS WERE FOUND. THE PADS ARE GOOD, NO LEAKS HAVE BEEN DETECTED AND YET THE LOW FLUID CAN'T BE EXPLAINED, EVEN THOUGH IT WAS INSPECTED TWO MONTHS EARLIER. BOTH FAILURES OCCURRED DURING HARD BRAKING AND ONE OTHER ISSUE SUCH AS A POT HOLE OR WET PAVEMENT. NO ALERT INDICATORS LIGHTS ON THE DASH HAVE EVER COME ON. THE DEALER REPORTED NO ERROR CODES BEING AVAILABLE FROM THE COMPUTER. THE ISSUE HAS NOT OCCURRED IN THE LAST 3 WEEKS SINCE THE LAST DEALER "REPAIR".

  3. Service brakes, Dec 27, 2016

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL HIT THE FLOORBOARD OF THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT STATED THE INTERLOCK BRAKE SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.

  4. Service brakes, Hydraulic, Dec 27, 2016, crash

    TL* THE CONTACT OWNS A 2009 FORD FUSION THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE BRAKES MALFUNCTIONED WHEN DEPRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO A POLE. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS FILED. THE VEHICLE TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO DUPLICATED. THE FAILURE REOCCURRED APPROXIMATELY 2 MONTHS LATER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKING CLIP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 02/21/17*LJ

  5. Service brakes, Dec 27, 2016

    2 TIMES IN PAST TWO MONTHS, WHILE DRIVING IN RAIN MY CAR LOST BRAKE PRESSURE. ONCE ON A LOCAL STREET AND ONCE ON A HIGHWAY EXIT RAMP. BOTH TIMES DRIVING STRAIGHT BUT TRYING TO MAKE A QUICK STOP. IN BOTH TIMES THIS HAPPENED WHILE BRAKING ON A METAL SURFACE (MANHOLE COVER). I HAD TO PRESS THE BRAKE ALL THE WAY TO THE FLOOR IN ORDER FOR THE CAR TO STOP. THIS LOSS OF PRESSURE LASTED FOR HOURS/OVERNIGHT. I WAS ABLE TO STOP BUT THE STOPPING PROCESS TOOK A LOT LONGER. I BROUGHT MY CAR INTO THE SHOP TODAY 12/27/16 AND THE SHOP FOUND NOTHING WRONG. I THEN SAW AN ARTICLE, TODAY, REGARDING THE NHTSA INVESTIGATION INTO THE LOSS OF BRAKE PRESSURE IN FORD FUSIONS. I AM REPORTING THIS SO THAT IT IS KNOWN MY FORD FUSION HAS HAD THE SAME ISSUE. *TR

  6. Service brakes, Dec 27, 2016

    HIT THE BRAKES COMING DOWN A HILL ON WET SURFACE, HAD A ABS EVENT AND THE BRAKE PEDAL WENT TO FLOOR. HAD TO PUMP BRAKES TO STOP . NOW CONSTANT SOFT PEDAL. NO BRAKE LIGHT OR ABS LIGHT CAME ON OR HAVE SINCE COME ON. HAD MASTER BRAKE CYLINDER REPLACED WAS NOT THE PROBLEM. RESEARCHED ONLINE AND FOUND INFORMATION SAYING THE ABS SYSTEM WAS MALFUNCTIONING AND MANY OTHER PEOPLE HAVE THE SAME PROBLEM.

  7. Service brakes, Dec 27, 2016

    WHEN BRAKING OVER BUMPS THE BRAKE PEDAL GOES TO THE FLOOR WITH NO RESPONSE. ABS MODULE STICKING.

  8. Service brakes, Dec 27, 2016

    THIS HAS OCCURRED SEVERAL TIMES OVER THE PAST YEAR WITH MY 2009 FORD FUSION THAT CURRENTLY HAS 74,000 MILES ON IT. WHEN PRESSING THE BRAKE PEDAL WHILE DRIVING OVER A SMALL POTHOLE OR SLIGHTLY DAMP ROAD SURFACE, THE ABS SYSTEM ENGAGES. THE BRAKE PEDAL FEELS AS THOUGH IT IS GRINDING AND PUSHING BACK ON MY FOOT, AND THE CAR DOES NOT STOP. I PRESS THE BRAKE AS HARD AS I CAN TO TRY TO STOP THE CAR. THE BRAKE PEDAL CONTINUES TO FEEL AS THOUGH IT IS GRINDING AND THEN DROPS TO THE FLOOR. THE CAR EVENTUALLY COMES TO A STOP. I HAVE NEARLY BEEN IN SEVERAL ACCIDENTS, DUE TO THE CAR'S INABILITY TO STOP IMMEDIATELY. CURRENTLY, I HAVE TO DRIVE SEVERAL FEET BEHIND THE CAR IN FRONT OF ME, EVEN ON FLAT, DRY ROAD SURFACES. NOW WHEN I PRESS THE BRAKE PEDAL, THE BRAKES ENGAGE, BUT THEN DISENGAGE, UNTIL THE BRAKE PEDAL IS PRESSED TO THE FLOOR. ONCE THE BRAKE PEDAL IS ON THE FLOOR, THE CAR SLOWLY COMES TO A STOP. THE CAR WILL NOT STOP IMMEDIATELY. IT IS DANGEROUS TO DRIVE THE CAR, BECAUSE OF THIS. I MUST KNOW WELL AHEAD OF TIME WHEN I HAVE TO STOP THE CAR. *TR

  9. Service brakes, Dec 12, 2016

    I PURCHASED THIS USED CAR ON SEPT. 28, 2016. FIVE WEEKS LATER, ON NOV. 4, I WAS NEARING A RED LIGHT ON A CITY STREET AND BEGAN TO BRAKE. UNEXPECTEDLY, THE ABS ENGAGED AND I FOUND MYSELF WITHOUT ANY BRAKING POWER. I HAD TO PUSH THE BRAKE PEDAL TO THE FLOOR UNTIL THE CAR EVENTUALLY STOPPED APPROXIMATELY 12-15 FEET LATER. IF ANOTHER CAR OR A PERSON HAD BEEN IN FRONT OF ME, I WOULD HAVE HIT THEM. I IMMEDIATELY CONTACTED THE FORD DEALERSHIP WHERE I BOUGHT THE CAR (AUTONATION FORD OF WHITE BEAT LAKE, MINNESOTA), TOLD THEM WHAT HAPPENED AND THEN DROVE MY CAR SLOWLY TO THE DEALERSHIP WHERE THEY KEPT IT FOR FOUR DAYS. THEY REPLACED THE MASTER CYLINDER AND I WAS LED TO BELIEVE THAT THAT WAS THE END OF THE PROBLEM. THE DEALERSHIP CLAIMED THAT THEY DIDN'T KNOW WHAT ELSE MIGHT HAVE CAUSED SUCH A BRAKING PROBLEM. FIVE WEEKS LATER, ON DEC. 10, 2016, THE SAME THING HAPPENED ON ANOTHER CITY STREET AS I APPROACHED A RED LIGHT EXCEPT THIS TIME THE ABS ENGAGED BECAUSE THE ROAD WAS SEMI-SLIPPERY AFTER A SNOWFALL AND I HAD TO BRAKE A BIT HARDER. AGAIN, THE BRAKES DIDN'T WORK PROPERLY AND I HAD TO PRESS THEM TO THE FLOOR. MY CAR ENDED UP SLIDING THROUGH THE INTERSECTION (AGAINST A RED LIGHT) BEFORE COMING TO A STOP. LUCKILY, THERE WASN'T ANY OTHER TRAFFIC OR OBSTACLES IN THE INTERSECTION OR I WOULD HAVE HIT THEM AS WELL. I DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT THERE HAVE BEEN NUMEROUS SIMILAR COMPLAINTS WITH FORD FUSION ABS SYSTEMS, INCLUDING A NUMBER OF COMPLAINTS MADE TO NHTSA. (THERE'S ALSO A VIDEO ABOUT THE PROBLEM AT YOUTUBE.) I DISCOVERED THAT THE PROBLEM IS OFTEN MISDIAGNOSED AND THAT THE CAUSE IF A FAULTY/DEFECTIVE ABS HYDRAULIC CONTROL UNIT NEEDING TO BE REPLACED IN A SIGNIFICANT NUMBER OF FUSIONS BUILT WITHIN THE LAST SEVERAL YEARS. THESE FORD FUSIONS WITH FAULTY ABS NEED TO BE RECALLED BEFORE THERE ARE INJURIES AND FATALITIES, IF THERE HAVEN'T BEEN ALREADY.

  10. Service brakes, Dec 2, 2016

    THIS IS THE SECOND TIME WE'VE HAD ISSUES WITH THE BRAKING SYSTEM ON OUR 2009 FORD FUSION. THE FIRST OCCURRENCE WAS IN AUGUST 2016, THE SECOND ON NOVEMBER 30, 2016. THIS LAST TIME I TOOK THE VEHICLE TO THE LOCAL FORD DEALER AND HAD THEM DO A THOROUGH DIAGNOSTIC CHECK ON THE BRAKING SYSTEM. THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH OUR BRAKES THAT THEY CAN DOCUMENT OR REPLICATE. HOWEVER, THE FAILURE OF THE BREAKING SYSTEM, TEMPORARILY, NEARLY CAUSED AN ACCIDENT FOR MY SON THIS WEEK. BACK IN AUGUST IT WAS MY WIFE THAT HAD THE EPISODE. IN AUGUST SHE WAS DRIVING ON A WET BLACKTOP FOUR-LANE DIVIDED HIGHWAY AND HIT THE BREAKS FOR A CAR SLOWING IN FRONT OF HER. IMMEDIATELY SHE HAD ALMOST NO BREAKING FUNCTION, WITH THE PEDAL BEING EXTREMELY SOFT AND GOING ALMOST TO THE FLOOR. THIS WAS NOT A CASE OF PULSATING ABS ACTION LIKE NORMAL. SHE WAS ABLE TO PUMP THE BRAKES AGGRESSIVELY FOR A WHILE AND GRADUALLY GET BACK ENOUGH BREAKING FUNCTION TO DRIVE THE CAR HOME. ON INSPECTION THE BRAKE RESERVOIR WAS FULL. THIS WEEK, THE SAME THING HAPPENED ON A PERFECTLY DRY CONCRETE FOUR-LANE DIVIDED HIGHWAY DURING A BRAKING ACTION WHEN PREPARING TO MAKE A TURN ONTO A SIDE ROAD. HE NEARLY HIT A BRICK SIGN AT THE COLLEGE CAMPUS ENTRANCE. HE PUMPED THE BRAKES REPEATEDLY AND GRADUALLY HAD ENOUGH BREAKING FUNCTION RETURN THAT HE COULD DRIVE SLOWLY TO THE PARKING LOT. I TOOK OFF WORK AND DROVE DOWN TO MEET HIM AND TESTED THE VEHICLE. THE MASTER CYLINDER WAS FULL TO THE NORMAL LEVEL. THERE WAS NO SIGN OF LEAKING ON ANY OF THE CALIPERS OR ON THE GROUND BELOW. THE BRAKE PEDAL WAS STILL VERY SOFT BUT AFTER PUMPING GRADUALLY RETURNED TO NORMAL SO THAT I COULD DRIVE THE VEHICLE HOME VERY SLOWLY. WE'VE NOW ALMOST HAD TWO ACCIDENTS WHEN THE BRAKES FAIL TEMPORARILY AND WITHOUT WARNING, THEN GRADUALLY RETURN TO NORMAL OPERATION. WHAT IS GOING ON HERE? THIS IS REALLY SCARY AND FRUSTRATING. *TR

  11. Service brakes, Dec 1, 2016

    AFTER APPLYING BRAKES AND ENGAGING THE ABS WHILE THE ROAD WAS WET OR HAD SNOW ON IT, THE PEDAL GOES ALMOST COMPLETELY TO THE FLOOR AND STAYS SOFT UNTIL I CONTINUOUSLY PUMP THE BRAKES TO GET IT BACK TO NORMAL. THE CAR HAS DONE THIS APPROXIMATELY 6 TIMES OVER THE PAST 3 YEARS I'VE OWNED THE CAR. IT HAS 115K MILES ON IT. A LOT OF PEOPLE ARE HAVING THE SAME ISSUE AND SUPPOSEDLY IT IS THE HCU. I HAVE NOT GOTTEN IT FIXED YET DUE TO THE PRICE AND AVAILABILITY OF THE PART. *TR

  12. Service brakes, Nov 29, 2016, crash

    WHILE DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC STOPPED AHEAD OF ME. I APPLIED THE BRAKES TO STOP AND THE PEDAL WENT TO THE FLOOR AND ACTIVATED THE ANTILOCK BRAKES. THIS DID NOT PROVIDE ANY SIGNIFICANT BRAKING AND I REAR ENDED THE TRUCK IN FRONT OF ME. ABOUT 2 MONTHS PRIOR I HIT A DRAINAGE GRATE AND UPON APPLYING THE BRAKES THERE WAS NO BRAKES. AFTER DRIVING FOR ABOUT 20 MINUTES THE BRAKES FELT NORMAL AFTER APPLYING THE BRAKES HARD A COUPLE OF TIMES. TOOK THE CAR TO THE DEALER AND HAD THE BRAKES CHECKED AND THE ONLY THING FOUND WAS THE ROTORS NEEDED TO BE TURNED. THE CAR HAS ABOUT 79,000 MILES. *TR

  13. Service brakes, Nov 28, 2016

    TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. THE BRAKE CALIPERS AND BRAKE PADS WERE REPLACED MORE THAN TWICE, BUT THE FAILURE CONTINUED. THE CONTACT WAS UNCERTAIN IF THE HCU FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

  14. Service brakes, Nov 10, 2016

    IMMEDIATELY AFTER A BRAKING SITUATION WHERE THE ABS SYSTEM WAS ACTIVATED, MY BRAKE PEDAL HAD ALMOST NO RESISTANCE AND IT WENT ALL THE WAY TO THE FLOOR TO ACHIEVE MODERATE BRAKING. HAD TO SHIFT TO PARK AND PUMP THE BRAKES TO GET BACK SOME RESISTANCE. IF I HAD NEEDED TO DO ADDITIONAL BRAKING IN THIS SCENARIO I WOULD ASSUME I WOULD HAVE CRASHED DUE TO LACK OF BRAKING ABILITY. CAR HAS 72000 MILES ON IT CURRENTLY AND THIS PROBLEM HAS BEEN EXPERIENCED PROBABLY 5 TIMES IN THE PAST YEAR. AFTER MAYBE 20 MINUTES OF ADDITIONAL STOP AND GO DRIVING, THE BRAKES APPEAR TO BE NORMAL. THIS HAPPENED ON A CITY STREET AND THE ABS WAS ACTIVATED DUE TO BRAKING WHEN TIRE WENT OVER A SMOOTH METAL MANHOLE COVER.

  15. Service brakes, Nov 3, 2016

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE VEHICLE DROVE OVER A BUMP. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE WAS DUPLICATED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

  16. Air bags, Service brakes, Oct 22, 2016

    SUMMER OF 2016 THE WARNING LIGHT FOR AIR BAG CAME ON. OCT 20 2016 TOOK THE CAR INTO DEALERSHIP. THEY HAD THE CAR FOR TWO DAYS, NEVER MENTIONED ANY RECALL, NEEDED THE CAR FOR THE WEEKEND, THEY WANTED ME TO PAY FOR THE PART IN ADVANCE BEFORE ORDERING IT. DO NOT RECALL HOW WARNING LIGHT APPEARED ON THE THE DASH BOARD.

  17. Service brakes, Oct 20, 2016

    IN SITUATIONS WHERE A DRIVER IS BRAKING AND YOUR ABS BECOMES ENABLED, THERE IS A CHANCE THAT VALVES INSIDE THE HYDRAULIC CONTROL UNIT (HCU) MAY STICK, GREATLY REDUCING PRESSURE SENT TO THE CALIPER/BRAKE. THE VALVES MAY CONTINUE TO BE STUCK UNTIL EITHER THE ABS IS REENGAGED OR UNTIL THE VALVES UNSTICK THEMSELVES, BETWEEN PERIODS OF HOURS OR WEEKS. WHILE THE VALVES ARE STUCK, BRAKE PEDDLES WILL FEEL EXTREMELY SPONGY AND ARE REQUIRED TO BE PRESSED TO THE FLOOR TO ACTUALLY HAVE THE DESIRED EFFECT OF SLOWING THE CAR. EVEN WHEN PRESSED ALL THE WAY DOWN, THE EFFECTS OF BRAKING ARE SEVERELY DIMINISHED WHEN COMPARED TO PROPERLY WORKING BRAKES. REDUCED BRAKING EFFECTIVENESS IS OBVIOUSLY EXTREMELY DANGEROUS FOR DRIVERS AND COULD, EVEN DURING CLEAR CONDITIONS, CAUSE AN ACCIDENT. REPLACEMENT OF THE HCU COSTS SEVERAL HUNDRED DOLLARS AND IS ULTIMATELY A TEMPORARY FIX, AS THE ISSUE WILL EVENTUALLY REOCCUR.

  18. Service brakes, Oct 18, 2016

    BRAKES GO TO THE FLOOR AT DIFFERENT SPEEDS GREATLY INCREASING STOPPING DISTANCE AND POSES SIGNIFICANT SAFETY CONCERNS. BRAKE HCU (HYDROLIC CONTROL UNIT) /ABS SYSTEM MALFUNCTION POSES ISSUES WITH BUMPS IN THE ROAD, AND BRAKING WHILE TURNING EVEN AT SLOW SPEEDS. BRAKES RETURN TO NORMAL AFTER BEING PUMPED AND NO OTHER MALFUNCTIONS WITH BRAKE SYSTEM (BRAKE BOOSTER/MASTER CYLINDER/BRAKE PADS, CALIPERS, BRAKE FLUID) OPERATING NORMAL AFTER ASE DEALERSHIP MASTER MECHANICS CAN BE IDENTIFIED. OCCURS IN CITY STREETS, DRIVEWAY, PARKING LOTS.

  19. Service brakes, Oct 18, 2016

    THE ABS HYDRAULIC UNIT FAILED WHILE DRIVING AFTER HITTING A SMALL BUMP IN THE ROAD CAUSING THE BRAKE PEDAL TO GO TO THE FLOOR WHICH RESULTED IN POOR BRAKING ACTION NEARLY CAUSING AN ACCIDENT. *TR

  20. Service brakes, Oct 12, 2016

    I OWN A 2009 FORD FUSION SEL WITH THE 3.0 ENGINE. I HAVE A PROBLEM WITH THE BRAKES. THE BRAKE PEDAL IS VERY SPONGE, I HAVE REPLACED PADS, CALIPERS, AND THE MASTER CYLINDER. THIS HAS NOT TAKEN CARE OF THE PROBLEM, I HAVE REVIEWED OTHER INFORMATION AND IT SEEMS THIS IS A VERY COMMON PROBLEM. FORD HAS NOT DONE ANYTHING ABOUT IT. I HAVE RESEARCHED MORE OF THIS PROBLEM AND THE ONLY THING LEFT IS THE ABS PUMP AND MOTOR. MY RESEARCH SHOWS THIS HAS TAKEN CARE OF THE PROBLEM, THE COST TO DO THIS IS APPROXIMATELY $1500. PLUS LABOR COST. I HAVE NOT HAD ANY CLOSE CALL ACCIDENTS AS SOME OF THE OTHER COMPLAINTS. THIS IS AND COULD BE A ACCIDENT WAITING TO HAPPEN. THIS PROBLEM OCCURS ALL THE TIME WHILE DRIVING.

  21. Service brakes, Oct 3, 2016

    LIKE SO MANY OTHERS, I EXPERIENCE A LOW/SOFT BRAKE PEDAL. BRAKES HAVE BEEN REPLACED, LINES BLED, LEAKS CHECKED FOR. THE PROBLEM IS CLEARLY THE MALFUNCTIONING ABS HYDRAULIC MODULE, DESCRIBED IN THIS YOUTUBE VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 THIS IS A SAFETY ISSUE FOR WHICH CAR OWNERS SHOULD NOT BE HELD LIABLE. A RECALL SHOULD BE ORDERED.

  22. Other or unspecified, Service brakes, Sep 16, 2016

    ANTI LOCK BRAKE SYSTEM FAILED AT 80,000 MILES AND WHEN THEY WENT TO REPAIR IT THE DRIVERS SIDE DOOR MECHANISM FAILED AND FROZE SHUT

  23. Service brakes, Sep 14, 2016

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN HOME AND TAKEN TO THE DEALER THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 130,026. UPDATED 11/01/16*LJ *TR

  24. Service brakes, Sep 1, 2016

    WHILE TURNING MY BRAKE PRESSURE DROPPED. WHEN THIS HAPPENED I PUSHED THE PEDAL DOWN AND HAD ALMOST NO BRAKE PRESSURE. THIS HAPPENED ON TWO OCCASIONS IN DIFFERENT MONTHS. NO LIGHTS (ABS) CAME ON. IT BECAME VERY CHALLENGING TO STOP, AND I WAS CONCERNED I WAS UNABLE TO STOP. I ALMOST HIT THE CAR IN FRONT OF ME THE SECOND TIME. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP BECAUSE I CAN NOT GET THE BRAKE PRESSURE BACK BY PUMPING THE PEDAL. THE CAR IS UNSAFE TO DRIVE. AFTER RESEARCHING ON NHTSA I WAS SURPRISED TO FIND THERE WAS NO SAFETY BULLETIN OR RECALL AS THERE ARE ABOUT 26 OTHER SIMILAR COMPLAINTS. FORD SHOULD TAKE THIS VERY SERIOUSLY AS IT IS A MASSIVE SAFETY ISSUE.

  25. Service brakes, Aug 22, 2016

    TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE FAILURE OCCURRED ONE OTHER TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.