2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: service brakes
530 reports, newest first. Show all
Service brakes, Aug 20, 2016
OF A SUDDEN, BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR ALMOST DIDN'T STOP. THERE WAS NO WARNING, AND THE BRAKES HAD WORKED PERFECTLY JUST MINUTES BEFORE ENTERING THE INTERSTATE. THERE ARE 65 COMPLAINTS ON FILE FOR EXACTLY THIS, AT CARCOMPLAINTS.COM - ALMOST ALL SHOW MISDIAGNOSIS BY FORD DEALERSHIPS AND REPAIR SHOPS.
Service brakes, Aug 9, 2016
I WAS DRIVING AT 40 MPH ON THE HIGHWAY IN RAIN, ABS KICKED IN BECAUSE THE CAR STARTED SLIDING, BRAKE PEDAL VIBRATED AND AFTER IT STOPPED THE BRAKE PEDAL FEELS LOOSE. I HAVE TO PUSH THE PEDAL ALMOST ALL THE WAY TO THE FLOOR FOR BRAKES TO ENGAGE. I'VE TRIED PUMPING MY BRAKES BUT IT'S BEEN A WEEK SINCE IT OCCURRED AND I'VE EXPERIENCED NO CHANGE. I TOOK IT TO A FORD DEALERSHIP AND WAS TOLD THE MASTER CYLINDER NEEDS TO BE REPLACED BUT THEY SEEMED SO CLUELESS I FEEL LIKE IT WAS JUST THEIR BEST GUESS. I'VE RESEARCHED THE PROBLEM AND I'VE FOUND OUT THAT HUNDREDS OF PEOPLE ARE WASTING MONEY ON THEIR CARS TRYING TO FIX THE SAME ISSUE I'M HAVING. I'VE RECENTLY RECEIVED THE AIRBAG RECALL NOTIFICATION ON MY CAR AND NOW A PROBLEM WITH MY BRAKES HAS OCCURRED. I DON'T FEEL SAFE IN MY CAR ANYMORE AND I HOPE FORD WILL TAKE NOTICE TO THE HUNDREDS OF COMPLAINTS ABOUT THE BRAKE SYSTEM.
Service brakes, Jul 8, 2016
IN MOTION. CITY & HIGHWAY. INTERMITTENT ABS FAILURE. BRAKE PEDAL GOES TO FLOOR RESULTING IN NO BRAKES. DOES NOT PUMP UP WHILE IN MOTION. COMMON PROBLEM WITH MANY COMPLAINTS ON INTERNET. STICKING DUMP VALVE IN HYDRAULIC CONTROL SYSTEM. HAPPENED SEVERAL TIMES LAST 18 MONTHS.
Service brakes, Jul 8, 2016
IN THE PAST YEAR AND A HALF, ON AT LEAST 4 OCCASIONS, THE BRAKES BECAME VERY MUSHY FOLLOWING ANYTIME THE ANTI LOCK BRAKES HAVE ACTIVATED. THE ABS WAS ACTIVATED WHEN COMING TO A STOP IN SLIPPERY CONDITIONS AND ON LOOSE GRAVEL. AFTERWARDS THE BRAKE PEDAL NEARLY GOES TO THE FLOOR IN ORDER TO STOP THE CAR. THIS USUALLY LASTS FOR A DAY BEFORE THE BRAKES RETURN TO NORMAL. I HAVE INQUIRED ABOUT THIS ISSUE WITH A LOCAL FORD DEALER, BUT THEY HAD NO EXPERIENCE WITH THIS SITUATION AND COULD NOT PROVIDE ANY REMEDY. A SEARCH OF THE INTERNET FOUND SEVERAL PEOPLE REPORTING THE SAME PROBLEM WITH THEIR FUSION (NOT ALL 2009 MODEL YEAR). NO ONE REPORTED A FIX FOR THE PROBLEM.
Service brakes, Jun 21, 2016
2009 FORD FUSION SEL V6 I AM HAVING ISSUES WITH THE ABS SYSTEM. THE BRAKES ARE SOFT AND REALLY ONLY ACTIVATE WHEN PUSHED ALMOST TO THE FLOOR. THE ISSUE STARTED AT ABOUT 75000 MILES. I HAVE REPLACED THE BRAKES, BLEED AND REPLACED BRAKE FLUID, NO LEAKS, CHECKED CALIPERS AND MASTER CYLINDER. THE PROBLEM IS THE ABS HYDRAULIC CONTROL SYSTEM. WHEN REPLACEMENT OF THE FLUID AND BRAKES THE PROBLEM RESOLVED UNTIL I MADE A SHARP TURN TO THE RIGHT AND HAD WHEEL SLIP. ABS ACTIVATED AND FROM THAT POINT ON IT LOST MOST BRAKING ABILITY. AFTER MUCH RESEARCH I HAVE FOUND THIS IS A COMMON PROBLEM AMONG MANY SMALL FORD MANUFACTURED VEHICLES. THIS IS A VERY DANGEROUS PROBLEM AS IT HAS CAUSED COUNTLESS NEAR MISSES IN MY CAR. FORD KNOWS OF THE ISSUE AND THAT IT DISABLES THE ABS SYSTEM BUT WILL NOT FIX THE PROBLEM. IT DOES HOWEVER OFFER TO REPLACE THE PART FOR OVER $1000.
Service brakes, Jun 18, 2016
ABS CONTROL MODULE VALVE STICKING. THE 1ST EVENT HAPPENED DURING THE WINTER WHEN DRIVING IN SNOW AND THE ABS SYSTEM ENGAGED. AFTER THE EVENT THE PEDAL WOULD GO ALMOST ALL THE WAY TO THE FLOOR BEFORE THE BRAKE WOULD ENGAGE. AFTER RE-CREATING AN INTENTIONAL BRAKE SLIDE CAUSING THE ABS SYSTEM TO ENGAGE AGAIN THE VALVE BECAME "UNSTUCK" AND HAS BEEN FINE FOR A YEAR. BUT, ONCE AGAIN ON A DIRT ROAD THE ABS SYSTEM ENGAGED DUE TO BRAKING ON GRAVEL. ONE OF THE VALVES IS STUCK AGAIN AND RECREATING THE EVENT MAKING THE ABS SYSTEM RE-ENGAGE HAS NOT CURED THE PROBLEM. THIS IS A SAFETY ISSUE AND WITH 1500 MILES TO DRIVE HOME WHILE ON VACATION IS GOING TO BE A WHITE KNUCKLER. IT'S HARD TO THINK THAT WE HAVE TO SPEND $1000.00 FOR A REPAIR THAT WILL ONLY LAST UNTIL THE ABS SYSTEM IS NEEDED AGAIN AND ANOTHER VALVE STICKS! THIS IS A FAULTY PART DESIGN AND SHOULD BE RECALLED AND REPLACED WITH A DEPENDABLE PART.
Service brakes, Jun 8, 2016
SEVERAL TIMES IN THE LAST 3 MONTHS, INCLUDING TODAY, WHEN THE ABS STARTS, IT LOOSES BREAKING ABILITY. I ALMOST WRECKED THE VEHICLE INTO THE GAS PUMP THIS MORNING AFTER STARTING TO BREAK OFF THE HIGHWAY, COMING INTO THE STATION, THE RIGHT FRONT TIME LOST IT'S GRIP AFTER GOING OVER A RAIN GRATE, THE ABS THEN KICKED IN AND ALL THE SUDDEN MUSH FOR BRAKES. IT IS ONLY EVER CORRECTED AFTER YOU STOP THE CAR, PUT IN PARK, TURN OFF ENGINE FOR SEVERAL MINUTES AND RESTART. BRAKES ARE WORTHLESS UNTIL THE CAR IS "RESET."
Seats, Other or unspecified, Service brakes, May 17, 2016
3 ISSUES: I SAW SOMEONE ELSE POST THIS- MY BREAK PEDAL IS ALSO SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR AFTER ANTILOCK BREAKS ARE ENGAGED (LIKE ON ICY OR WET ROADS). THERE IS NO OTHER TIME THIS OCCURS- AS IT'S THE BREAKS, I'VE BEEN VERY MINDFUL OF IT. I HAVE ALSO HAD THE BREAKS REPLACES SO I DON'T THINK IT'S ACTUALLY THE BREAKS BUT RATHER SOMEWHERE WITHIN THE BREAKING MECHANICS. SECOND, ONLY WHEN TURNING LEFT, I GET A "CLUNK" SOUND AT ABOUT 1/4 OF THE WAY THRU THE TURN. I THOUGHT THE SOUND WAS COMING FROM REAR LEFT AXLE AREA- BUT I HONESTLY CANNOT ISOLATE ITS ORIGIN. THE THIRD IS MY MOST HATED: THE REAR OF THE DRIVERS SEAT IS BREAKING DOWN- ALMOST AS THOUGH THERE'S A FRAMEWORK OF SOLDERED METAL INSIDE IN THE CORE OF THE SEAT AND THE SOLDERING IS SNAPPING APART. ONE OF THESE DAYS I'M GOING TO FALL BACK WHEN THE REAR BACKREST COMPLETELY BREAKS. I ABSOLUTELY HATE THIS- I HAVE NEVER HAD TO BUY A REPLACEMENT SEAT BEFORE AND I'VE OWNED FORD/MERCURY PRODUCTS FOR 35 YEARS.
Power train, Electrical system, Service brakes, May 5, 2016, crash
I WAS PARKING MY 09 FUSION AT MY SON'S PRESCHOOL, AND WAS ALMOST STOPPED IN THE SPOT, WHEN MY CAR VIOLENTLY AND UNEXPECTEDLY ACCELERATED FORWARD UP OVER A 4 INCH CURB. I PRESSED ON THE BRAKE AS HARD AS I COULD, BUT IT WAS THE TREE THAT I HIT THAT STOPPED ME. THERE WAS NO DAMAGE TO THE CAR, BUT I HAD BOTH MY CHILDREN (4 YEARS OLD AND 11 MONTHS OLD) IN THEIR CAR SEATS WITH ME AT THE TIME. THIS IS THE SECOND TIME IT HAS HAPPENED WHILE PARKING. BOTH TIMES I WAS GOING LESS THAT 10 MPH AND WAS ALMOST AT A COMPLETE STOP WHEN THE CAR UNEXPECTEDLY LURCHED FORWARD. WILL NOT PUT MY CHILDREN BACK IN THIS VEHICLE UNTIL THIS PROBLEM IS FIXED; IS NOT DRIVE-ABLE.
Service brakes, Mar 30, 2016, crash
DRIVING IN CITY TRAFFIC, I WAS TURNING LEFT AND HIT A ROUGH PATCH OF ROAD. THE CAR IN FRONT OF ME STOPPED BECAUSE OF ROAD CONSTRUCTION, WHEN MY FUSION HIT THE ROUGH PATCH DUE TO THE CONSTRUCTION AND I APPLIED MY BRAKES, THE PEDAL WAS VERY SOFT, GOING DOWN TO THE FLOOR BOARD CAUSING A CAR ACCIDENT. CALLED FORD CORPORATE OFFICE AND GAVE V I N INFO, NO RECALL HAS BEEN ISSUED AS OF TODAY'S DATE. HAPPEN AGAIN EXISTING FREEWAY, HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO GET THE CAR TO STOP. BOTH TIMES OCCURRED IN 2015, HASN'T HAPPEN SINCE. READ ON THE INTERNET ABOUT HYDRAULIC CONTROL VALVE, DESCRIBES EXACT CIRCUMSTANCE THAT HAPPEN TO ME. HOPE TO GOD THEY RECALL THIS PART.
Service brakes, Feb 16, 2016
I WAS DRIVING ALONG ABOUT 25 MPH AND HAD TO STOP AT A TURN ON A METAL PLATE AND THE ABS PULSED BECAUSE THE PLATE WAS SLIPPERY. AFTER THE ABS PULSED THE BRAKE PEDAL WENT SOFT AND HAD TO BE PUSHED TO THE FLOOR TO STOP THE CAR, WITH NO BRAKES UNTIL THE PEDAL GOT TO THE FLOOR. IT REMAINED THIS WAY FOR SEVERAL BLOCKS THEN RETURNED TO NORMAL AFTER PUMPING THE BRAKE AND TURNING THE CAR OFF AND ON. BONNELL FORD DEALER RAN DIAGNOSTICS AND IT PULLED NO CODES SO THEY TOLD ME THERE WAS NOTHING WRONG. 4 MONTHS LATER I WAS DRIVING ON A SNOWY RODE ABOUT 25 MPH AND SWERVED WHILE BRAKING TO AVOID A DOWNED TREE. ABS PULSED AND AGAIN THE PEDAL WENT TO THE FLOOR, AND THE BRAKE REMAINED SOFT AFTER THE ABS EVENT. AGAIN NO BRAKE PEDAL FEEL AND THE BRAKE HAS TO BE PUSHED TO THE FLOOR TO ENGAGE AT ALL. IT REMAINED THIS WAY AFTER PUMPING AND RESTARTING THE CAR. IMMEDIATELY BROUGHT IT TO THE FORD DEALER WITH THE BRAKE STILL SOFT, AND TOLD THEM TO REPLACE THE HCU. THEY RAN THE SAME DIAGNOSTICS BUT DID NOT ADDRESS OR ACKNOWLEDGE THE SOFT BRAKE PEDAL AND DIMINISHED BRAKING, ADVISED AGAINST REPLACING THE HCU, RETURNED IT TO ME SAYING THERE WAS NO PROBLEM BECAUSE IT WAS NOT PULLING CODES. BONNELL FORD AND FORD MOTOR COMPANY CUSTOMER SERVICE HAS TOLD ME TO KEEP DRIVING IT WITH THE FAULTY BRAKES AND KEEP TAKING IT BACK TO THE DEALER. CUSTOMER SERVICE TOLD ME TO TAKE IT TO MORE FORD DEALERS TO GET MORE OPINIONS, EVEN THOUGH I TOLD THEM IT WAS NOT SAFE TO DRIVE BECAUSE OF THE DIMINISHED BRAKING.
Service brakes, Feb 8, 2016
IN THREE SEPARATE INCIDENTS NOW, SPANNING APPROXIMATELY MARCH 2015-JANUARY 2016, THE BRAKE PEDAL IN THIS VEHICLE HAS GONE SOFT DOWN TO THE FLOOR WITH MINIMAL BRAKING POWER DIRECTLY AFTER THE ABS ENGAGED. THE FIRST OCCURRED ON WET ROADS AT APPROXIMATELY 45MPH, THE SECOND IN NORMAL CONDITIONS ON THE HIGHWAY STOPPING FOR SUDDEN TRAFFIC, AND THE THIRD ON SNOWY ROADS AT APPROXIMATELY 25MPH. FOR TWO OF THESE TIMES IT WAS NECESSARY TO SWERVE OFF THE ROAD TO AVOID COLLISION AS THE CAR CAME TO A STOP VERY SLOWLY. THE BRAKES WOULD ONLY RETURN TO SEEMINGLY NORMAL IF I WAS ABLE TO PULL THE CAR OVER, PUT IT IN PARK, AND PUMP THE BRAKES. MECHANIC HAS NOT BEEN ABLE TO FIND ANYTHING WRONG THUS FAR. FROM DOING A BIT OF RESEARCH, THIS APPEARS TO NOT BE AN UNCOMMON ISSUE, AND MOST SUGGEST THAT IT IS AN ISSUE WITH THE HYDRAULIC CONTROL UNIT WHEN THE ABS ENGAGES. IF THIS IS THE CASE, I DO NOT WANT TO REPLACE IT WITH ANOTHER POTENTIALLY FAULTY UNIT WITH THE HIGH EXPENSE BUT IT IS UNNERVING TO DRIVE A CAR WITH SUCH SAFETY ISSUES IN THE BRAKING SYSTEM.
Service brakes, Dec 18, 2015
ABS FAILS TO RESET AFTER THEY ACTIVAT FROM A SLICK ROAD CONDITIONS
Service brakes, Dec 14, 2015
I EXPERIENCED REDUCED AND UNEVEN BRAKING ACTION AFTER THE ACTIVATION OF THE ABS SYSTEM DURING A HARD STOP ON A CITY STREET AT APPROXIMATELY 30 MPH WHILE TURNING RIGHT. THE VEHICLE WAS TAKEN TO A SHOP, AND THEY COULD NOT FIND ANY MECHANICAL PROBLEMS. A WEB SEARCH INDICATED SIMILAR ISSUES SPECIFIC TO FORD FUSION AND SIMILAR FORD VEHICLES OF THIS VINTAGE RELATED TO A FAILURE IN THE ABS HYDRAULIC CONTROL UNIT. I CONTACTED A FORD DEALERSHIP, AND THEY CONFIRMED THAT THIS IS A KNOWN PROBLEM AND SAID IT IS A COMMON FAILURE MODE FOR MY SCENARIO. BEFORE I WAS ABLE TO GET THE CAR TO THE SHOP, I HAD SEVERAL TIMES THAT I NEEDED TO MAKE HARDER THAN USUAL STOPS. BRAKING REQUIRED PUMPING OF THE PEDAL TO GET NEEDED BRAKING ACTION. THE BRAKING ACTION WAS UNEVEN CAUSING THE CAR TO SWERVE, AND IT APPEARS THE ABS SYSTEM NO LONGER WOULD ACTIVATE. NO INDICATOR LIGHTS ILLUMINATED TO SIGNIFY MECHANICAL FAILURE. I CONSIDER THE CAR NOT SAFE TO DRIVE IN CURRENT STATE. REPAIRS ARE PENDING.
Service brakes, Nov 30, 2015
AFTER STOPPING ON SLIPPERY PAVEMENT, OR SOMETIMES JUST HITTING A POT HOLE OR BUMP THE BRAKES FAIL. THE NEXT TIME YOU PRESS THE BRAKE PEDAL IT GOES TO THE FLOOR AND HAS TO BE PUMPED UP, JUST TO REGAIN ANY STOPPING POWER. THE BRAKES STAY IN THIS STATE FEELING SOFT AND GOING TO THE FLOOR UNTIL YOU MAKE A VERY HARD STOP FORCING THE ABS TO ENGAGE, SOMETIMES IT TAKES SEVERAL ATTEMPTS BEFORE THE BRAKES RETURN TO NORMAL. WE HAVE THREE FORD FUSIONS IN THE FAMILY, ONE 2008 AND TWO 2009 MODELS, AND ALL THREE OF THEM HAVE HAD THIS ISSUE AT LEAST ONCE. I HAVE ALSO SPOKEN TO OTHER FUSION OWNERS AND EVERY ONE OF THEM HAS HAD THIS BRAKE ISSUE.
Service brakes, Nov 2, 2015
I HAVE A PENDING CASE WITH FORD . THE NUMBER IS CAS-7605243-R8K8V5. BRAKE PROBLEM IS INTERMITTENT. ON SEVERAL OCCASIONS THE BRAKES HAVE GONE SPONGY AND REQUIRE A LOT OF PRESSURE TO STOP THE VEHICLE. THE BRAKE PEDAL HAS TO BE PRESSED ALL THE WAY TO THE FLOOR AND EVEN THEN THE CAR "SLIPS" SEVERAL FEET BEFORE IT STOPS. ON TWO SEPARATE OCCASIONS I'VE ALMOST HIT A PEDESTRIAN WHO HAS STEPPED OUT INTO THE STREET AT A CROSS WALK. I'VE TAKEN THE CAR TO A DEALERSHIP AND THEY HAVE REPLACED THE MASTER CYLINDER AND BOOSTER. SECOND TIME WAS TOLD THE BRAKES WERE "NORMAL" EVEN THOUGH THE SERVICE MANAGER WAS ABLE TO REPLICATE THE ISSUE. FORD FIXED THIS ISSUE FOR HYBRIDS AND I'VE ASKED MULTIPLE TIME FOR THEM TO LOOK INTO THIS FOR THE CONVENTIONAL FUSIONS. SEE THIS SITE FOR BREAK FIX FOR HYBRID: HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/FORD-ISSUES-PROMPT-FIX-FOR-FUSION-HYBRID-BRAKES/INDEX.HTM I'VE WRITTEN TO FORD UNDER THIS CASE NUMBER WITH THE FORD HYBRID LINK AND THIS LINK HTTP://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2008/BRAKES/SERVICE_BRAKES.SHTML DOCUMENTING THAT THIS ISSUE IS WIDESPREAD. RESPONSE FROM FORD CUSTOMER CARE MANAGER IS AS FOLLOWS: "MY ROLE AS THE REGIONAL CUSTOMER SERVICE MANAGER IS TO WORK WITH YOU AND YOUR DEALERSHIP TO ENSURE THEY'RE HONORING THE WARRANTY ON YOUR VEHICLE. IF YOU HAVE QUESTIONS ABOUT POTENTIAL REPAIRS ON THE VEHICLE, THOSE WOULD HAVE TO BE ADDRESSED WITH A SERVICE ADVISOR AT THE DEALERSHIP. IF YOU DECIDE TO BRING THE VEHICLE BACK INTO THE DEALERSHIP, PLEASE LET ME KNOW SO I CAN FOLLOW-UP WITH THEM AND SEE IF THERE'S ANY ADDITIONAL ASSISTANCE I CAN PROVIDE AT THAT TIME." I ASKED FOR THIS ISSUE TO BE ESCALATED AND I PROVIDED ALL OF THIS INFORMATION AND DOCUMENTATION THE MANAGER'S SUPERIOR. HE CONFIRMED HE RECEIVED MY EMAIL AND HAS DONE NOTHING! THIS ISSUE NEEDS TO BE INVESTIGATED/ ADDRESSED BEFORE A SERIOUS ACCIDENT OCCURS.
Service brakes, Aug 19, 2015
REPAIRS AND REGULAR MAINTENANCE ON VEHICLE HAVE ONLY BEEN DONE BY FORD DEALERSHIP MECHANICS. HAVE NEVER TAKEN IT ELSEWHERE UNTIL NOW. I HAVE A BINDER OF EVERY REPAIR AND ISSUE WITH MY VEHICLE. TOOK VEHICLE UP TO DEALERSHIP TO GET LOOKED OVER FOR ANY ISSUES, WARRANTY WAS ABOUT TO EXPIRE. ISSUES WERE A LEAK OF MY POWER STEERING HIGH PRESSURE LINE, OIL LEAK, AND COOLANT LEAK. GOT FIXED, HEADED HOME, HAD TO SLAM ON BRAKES ON 60MPH HIGHWAY DUE TO DEBRIS IN THE ROAD LOST FROM A TRAILER IN FRONT OF ME, DID CALL POLICE. AFTER THAT BRAKES FELT MUSHY. CALLED DEALERSHIP, WAS TOLD MUST BE AIR IN LINE AND TO PUMP BRAKES. WORKED. BRAKES FELT STIFF AGAIN. JUNE 2015 DRIVER ON PARENTS DIRT ROAD, SLID A LITTLE ON LOOSE GRAVEL, ABS KICKED IN, BRAKES WENT TO THE FLOOR, WENT THROUGH INTERSECTION, COULDN'T STOP. LUCKY IT WAS RURAL ROAD, LOW TRAFFIC. PUMPED BRAKES TO RE PRESSURE, AFTER FINALLY BEING ABLE TO STOP. BRAKES FROM THEN ON STAYED MUSHY. TOOK TO FORD MECHANICS ON JULY 16, 2015 AND WAS TOLD BRAKES WERE FINE. COULD FIND NOTHING WRONG. BRAKES STILL GO ALMOST TO FLOOR BEFORE BRAKING ENGAGES. SLID ON GRAVEL AND THROUGH SAME INTERSECTION. LUCKY AGAIN. TOOK TO ANOTHER MECHANIC, IT'S THE HYDROLIC CONTROL UNIT (HCU). WAS TOLD FORD ONLY HAD TWO NEW UNITS LEFT IN ENTIRE COUNTRY $800 PART, BEST BET JUNK YARD USED AROUND $100. WAS ALSO TOLD FORD HAS DISCONTINUED THE PART BUT THERE IS NO OTHER ALTERNATIVE REPLACEMEMT. 100% FACTORY DEFECT, NOT USAGE. NEIGHBOR WITH 08 FORD FUSION SEL 85,000 MILES HAD SAME ISSUE. GOOGLE SEARCH SAYS I AM NOT ALONE EITHER.
Service brakes, Jul 30, 2015
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 6 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Service brakes, Feb 23, 2015, crash
BRAKES KEEP GOING MUSHY AFTER ABS ACTIVATES, TAKING SIGNIFICANTLY LONGER TO STOP THE VEHICLE. THE ABS ACTIVATES OCCASIONALLY FOR NO REASON. TODAY TRAFFIC WAS STOP AND GO, AND WHEN THE CAR IN FRONT OF ME STOPPED AND MY BOYFRIEND HIT THE BRAKES TO STOP, THE ABS WENT ON FOLLOWED BY THE BRAKES MALFUNCTIONING WHICH CAUSED A REAR END COLLISION. WHILE RESEARCHING THIS PROBLEM I FOUND 26 REPORTS OF THE SAME EXACT PROBLEM ON WWW.ABOUTAUTOMOBILE.COM FOR THE 2008 FORD FUSION ALONE, AS WELL AS NUMEROUS COMPLAINTS ON OTHER WEBSITES REGARDING FUSIONS. *TR
Steering, Fuel system, Gasoline, Service brakes, Aug 16, 2014
WHILE TRAVELING AT 65 MPH IN TRAFFIC, THE CAR COMPLETELY SHUTDOWN. DASHBOARD LIGHTS APPEARED AND THE CAR LOST ALL POWER, INCLUDING POWER BRAKES AND STEERING. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WHILE EXITING THE ROADWAY. DUE TO THE LACK OF STEERING AND BRAKING ABILITY, I DON'T FEEL A PERSON OF SMALLER STATURE, I.E. MY WIFE, WOULD HAVE BEEN ABLE TO MAINTAIN CONTROL WITHOUT BEING IN AN ACCIDENT. *TR
Service brakes, Jul 24, 2014
JUST VERY CONCERNED. THE BRAKE HUB S GET EXTREMELY HOT AND THE BRAKE PADS WERE NO GOOD I HAVE LESS THAN 20'000 MILES ON MY 2009 FORD FUSION. THE CAR IS DROVE VERY LITTLE AND IS GARAGE KEPT.I JUST DON'T UNDERSTAND THE CONCEPT FROM FORD MOTOR TO MAKE A VEHICLE THAT THE BRAKE HUBS GET HOT AND WEAR OUT THE PADS. I HAD FORD VEHICLES FOR YEARS AND NEVER HAS BEEN A PROBLEM. WHY DO YOU ALLOW A PROBLEM LIKE THIS TO GO ON.. THIS IS A SAFETY CONCERN TOO. MY OLDER FORD VEHICLES NEVER DID HAVE BRAKES THAT YOU QUESTIONED WHETHER OR NOT YOU WOULD BE ABLE TO STOP AT A TRAFFIC LIGHT. NOW I WORRY THAT IT MAY NOT STOP. JUST A FEW MONTHS AGO IT ALMOST DIDN'T STOP AT A TRAFFIC LIGHT. WHEN I APPLIED THE BRAKES IT CONTINUED TO ROLL AND I ROLLED THRU FOUR CAR LENGTHS BEFORE IT FINALLY STOPPED. I WAS SO FRIGHTENED !! I TOO NOTICED FORD IS RECALLING SOME OF THE NEWER FOR FUSIONS FOR THIS PROBLEM. SUGGEST THAT THEY RECALL ALL VEHICLES THAT HAVE THE BRAKES LIKE WHAT IS ON THE FUSION ....WHY DOES SOMEONE NEED TO LOOSE THEIR LIVES TO GET A PROBLEM LIKE THIS FIXED?? THE AUTOMOBILE INDUSTRY IS FAILING THE CONSUMERS AND LACKING SAFETY STANDARDS . USA AUTOMOBILE INDUSTRY CAN DO BETTER THAN THIS. *TR
Power train, Service brakes, Jul 7, 2014
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING INTO A PARKING LOT, THE VEHICLE LOSS POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 09/05/14*LJ UPDATED 09/15/2014 *JS
Service brakes, Aug 16, 2013
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED WHEN APPLIED. THE CONTACT HAD TO PUMP THE BRAKES TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC HOWEVER, THE MECHANIC COULD NOT FIND A DEFECT IN THE BRAKING SYSTEM. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER NOR CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 81,000.
Service brakes, Dec 27, 2012
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND DEPRESSING THE BRAKES, HE HEARD A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE REAR BRAKES AND ROTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 69,000. THE VIN WAS UNAVAILABLE.
Service brakes, May 15, 2012
WHILE DRIVING ON THE EXPRESSWAY THE REAR BRAKES SEIZED. WHEN I PARKED THE CAR THE REAR BRAKES WERE OMITTING A FOUL ODOR AND THE REAR WHEEL RIMS WERE SCALDING HOT TO THE TOUCH. I TOOK THE VEHICLE IN TO THE DEALERSHIP WHO SAID THE SPRINGS IN THE CALIPER STUCK REQUIRING NEW BRAKE PADS, THE DISCS TO BE MACHINED AND A LUBRICATION OF ALL INTERNAL COMPONENTS. THE DEALERSHIP STATED IT IS A MAINTENANCE ISSUE DESPITE BEING SOLELY MAINTAINED BY THE DEALERSHIP AND THERE IS NO NOTICE IN THE OWNERS MANUAL OR SERVICE AS TO LUBRICATING THE INTERNAL BRAKE COMPONENTS. *JS