2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: structure
42 reports, newest first. Show all
Structure, Apr 14, 2014
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INSIDE DRIVERS DOOR HANDLE HAS A DEFECT WHERE THE HANDLE WAS EXTREMELY SHARP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 06/17/14*LJ UPDATED 8/21/2017*CN
Structure, Latches/locks/linkages, Feb 8, 2014
I PARKED MY CAR IN THE GARAGE AND TRIED OPENING THE DRIVER SIDE DOOR. BUT THE HANDLE AND LOCK WOULD NOT WORK. SO I HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. ALSO THE DRIVER DOOR WILL NOT LOCK. THIS IS A VERY SERIOUS SECURITY ISSUE. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY BUT I DIDN'T DO ANYTHING TO CAUSE THIS. IT IS JUST VERY CHEAP PARTS AND POORLY DESIGNED. *TR
Air bags, Structure, Jan 12, 2014, crash
DEER STRIKE FONT END TRAVELING ABOUT 40 MPH,, 9 YEAR OLD IN PASSENGER SEAT, AIR BAG DID NOT DEPLOY AS REQUIRED , SHE WAS TOO LIGHT., DAMAGE TO FRONT END BUMPER, HOOD, AND GRILL. UPON REPAIR I NOTICED THAT THE DASH BOARD JUST BELOW THE PASSENGER AIR BAG HAD BEEN BUCKLED AND PULLED AWAY FROM THE AIR BAG COVER.THE BODY SHOP TOLD ME THAT THERE WAS NO WAY TO REPAIR THIS EXCEPT REPLACE THE ENTIRE DASH BOARD AND THEN THERE WAS NO GUARANTEE THAT IT JUST WOULD NOT HAPPEN AGAIN. BODY TECH TOLD ME THAT REPAIR MAY INTERFERE WITH THE OPERATION OF THE AIR BAG DEPLOYING AS WELL AS LEAVING IT ALONE. THIS IS A KNOWN DESIGN ISSUE WITH FORD FUSIONS AND THERE ARE NO SERVICE BULLETINS OR RECALLS. INSURANCE WOULD NOT COVER REPAIR SINCE IT WAS CAUSED BY HEAT ON THE DASH AND THERE WAS NOTHING TO GLUE THE DASH BACK ON. GOOGLE'D THE ISSUE AND THERE ARE HUNDREDS OF COMPLAINTS ON LINE ALL OVER THE COUNTRY. ANYTHING THAT HAS A POTENTIAL OF AIR BAG OPERATION IS A CRITICAL SAFETY CONCERN. *TR
Air bags, Structure, Nov 21, 2013, crash
THIS MAY BE A HUGE COINCIDENCE BUT IMMEDIATELY AFTER BEING SIDESWIPED WITH ONLY PASSENGER SIDE VIEW MIRROR DAMAGED, THE DRIVER'S SIDE DOOR WOULD NO LONGER OPEN FROM THE INSIDE. WE THOUGHT IT WAS RELATED TO THE IMPACT ON THE PASSENGER SIDE BUT THIS SEEMS TO BE A RECURRING PROBLEM WITH FORD FUSIONS. WE HAVE TO KEEP THE MOTOR RUNNING, LOWER THE WINDOW AND REACH OUT TO THE EXTERIOR DRIVER DOOR HANDLE TO OPEN THE DRIVER SIDE DOOR. THIS SHOULD BE A FORD RECALL ITEM. FOR AWHILE THE AIRBAG LIGHT WILL INTERMITTENTLY STAY ON WHILE DRIVING. *TR
Structure, Jun 26, 2013
I JUST PARKED THE CAR, TURNED OFF THE ENGINE, AND WAS UNABLE TO OPEN THE DRIVER DOOR FROM THE INSIDE. ALL OF THE OTHER DOORS WORKED FINE. I NOW HAVE TO UNLOCK THE DOORS, PUT THE WINDOW DOWN, AND REACH THE OUTSIDE DOOR HANDLE TO OPEN THE DRIVER DOOR. IT IS DIFFICULT FOR SOMEONE WITH ARTHRITIS. THIS IS ALSO A SEVERE SAFETY HAZARD. *TR
Structure, May 11, 2013
I STOPPED FOR GAS AND COULD NOT OPEN THE DOOR AT ALL FROM INSIDE OR OUTSIDE ...IS A SAFETY TRAP IM SCARE IF SOMETHING HAPPENS IM IN TROUBLE. *TR
Suspension, Structure, Apr 16, 2013
BOTH LEFT AND RIGHT TRUNK STRUT OR TRUNK LID LIFT SUPPORT HAVE FAILED TO SUPPORT TRUNK LID. TRUNK LID DOES NOT REMAIN OPEN EVEN WHEN OPENED COMPLETELY. HAS CAUSED INJURY BY TRUNK LID FALLING AND STRIKING MY HEAD AND NECK. NO PROFESSIONAL MEDICAL TREATMENT REQUIRED AT THIS TIME. *TR
Structure, Latches/locks/linkages, Mar 19, 2013
I HAD STOPPED AT A CONVENIENCE STORE AND WHEN I TRIED TO OPEN THE DOOR THE DOOR HANDLE WOULDN'T UNLOCK. I HAD TO CLIMB OUT THROUGH THE PASSENGER SIDE. I COULD OPEN THE DOOR FROM THE OUTSIDE. THIS IS THE 2ND TIME THE HANDLE HAS BROKEN. THE FIRST TIME WAS WITHIN THE 1ST YEAR I PURCHASED THE CAR. I HAVE TAKEN IT TO THE DEALER TO LOOK AT. SEEMS THIS IS A RECURRING PROBLEM WITH THIS CAR. *TR
Structure, Mar 14, 2013
WENT TO WORK MONDAY, MARCH 11TH, AND WHEN I GOT TO WORK MY DRIVER'S SIDE DOOR WOULD NOT OPEN FROM THE INSIDE SO I HAD TO ROLL DOWN WINDOW AND OPEN FROM OUTSIDE. IT WILL NOT LOCK EITHER. *TR
Air bags, Structure, Nov 27, 2012, crash
THIS VEHICLE WAS TRAVELING IN THE RIGHT LANE WHEN IT WAS RUN OFF THE INTERSTATE AT 75-80 MPH, IT WENT OFF THE RIGHT SHOULDER, CAME BACK INTO THE RIGHT LANE, WENT INTO A SPIN, WENT OFF THE ROADWAY AT THE LEFT SHOULDER AND ROLLED OVER 1-2 TIMES IN THE MEDIAN BEFORE STRIKING THE INTERSTATE DIVIDING CABLE WHICH PREVENTED THE VEHICLE FROM ENTERING THE ONCOMING LANES OF TRAVEL. THE DRIVER AND PASSENGER WERE BUCKLED IN, AND THERE WERE TWO DOGS AS PASSENGERS. ONE OF THE DOGS WAS EJECTED. NO AIRBAGS DEPLOYED!!!! *TR
Structure, Jul 17, 2012
THE CHROME ON THE INSIDE DRIVER DOOR HANDLE IS PEELING AND SEVERELY CUT MY FINGER. *TR
Structure, Jul 1, 2012
FRONT DRIVERS SIDE DOOR INTERIOR RELEASE FAILED. DOOR CANNOT BE OPENED OR LOCKED FROM THE INSIDE. *TR
Structure, May 13, 2012
AFTER PARKING MY CAR I PULLED MY DOOR HANDLE TO GET OUT OF MY CAR, WHEN MY DOOR HANDLE BROKE. THE PLASTIC IS POOR QUALITY AND SNAPPED LEAVING MY HANDLE NEARLY HANGING BY A FEW PIECES. THIS IS A VERY COMMON PROBLEM EVEN SO AS MUCH THAT WHEN CALLING FORD TO GET IT REPAIRED THEY LAUGHED AT ME CITING IT HAS HAPPENED WITH MANY OTHER PEOPLE. SEEING AS THERE ARE SEVERAL OCCURRENCES OF AN UNANTICIPATED PROBLEM WITH THIS VEHICLE I WOULD LIKE TO RECOMMEND THAT THIS BECOME A TSB. *TR
Structure, Dec 12, 2011
DRIVER SIDE INTERIOR DOOR HANDLE BROKE MAKING IT DIFFICULT TO EXIT VEHICLE. *TR
Structure, Mar 28, 2010
ONE OR BOTH HYDRAULIC STRUTS ON THE TRUNK LID HAS FAILED. THIS CAUSES THE TRUNK LID TO NOT HOLD ITS OWN WEIGHT AND SLAMS DOWN CREATING A POTENTIAL SAFETY CONCERN. TOOK IT TO THE DEALER WHO DID NOT HAVE THE PART. CURRENTLY WAITING ON RELPACEMENT PART (HOPEFULLY AN IMPROVED VERSION). THIS COMPLAINT FILED FOR GENERAL CONSUMER AWARENESS ONLY. FAIRLY CONFIDENT THE DEALER WILL FIX THIS CONCERN. *CN
Structure, Apr 7, 2009
TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE TRUNK WAS INOPERABLE AND ITS DESIGN MADE IT DIFFICULT TO CLOSE. SHE STATED THAT THE TRUNK REQUIRED GREAT FORCE IN ORDER FOR IT TO SHUT PROPERLY. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE TRUNK POPPED OPEN. IN ADDITION, THE PAINT ON THE VEHICLE WAS CHIPPING AND BEGINNING TO PEEL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 1,800.
Fuel system, Gasoline, Structure, Mar 8, 2009
I DECIDED TO BUY A NEW FORD FIESTA TITANIUM 1.4I DURATEC PETROL , ENGINE NUMBER:8Y00038 AND COLOR OF MY CAR IS GREY, ON 1TH DECEMBER IN 2008 IN TURKEY IN HATAY OVALI FORD VEHICLE COMPANY ( 2009 MODEL)..I PAID 29,800 TRKISH LIRA( 17678 AMERICAN DOLLAR) FOR MY CAR.I HAVE GOT A LOT OF ADVANTAGES WITH NEW FORD FIESTA, FOR EXAMPLE EXTERIOR AND INTERIOR STYLING, EASY FUEL CAPLESS REFUELING SYSTEM WITH MIS-FUEL INHIBIT ,RAIN-SENSING WIPERS, AUTO HEADLIGHT. TRIP COMPUTER, ELECTRONIC AUTOMATIC TEMPERATURE CONTROL,CRUISE CONTROL ETC. FINALLY, I HAVE GOT A LOT OF REASON TO BUY NEW FORD FIESTA BECAUSE NEW FORD FIESTA IS CAR OF THE YEAR 2009. WHEN I BOUGHT THIS CAR TWO MONTHS LATER, I BEGAN TO ENCOUNTER SOME PROBLEM ESPECIALLY PAINT PROBLEM.ON MY CAR UNDER THE RIGHT AND LEFT BACK DOOR HAS SOME PAINT PROBLEM BUT THESE AREN'T SCRAPE AND SCRATCH PROBLEM , SOME PAINT BEGAN TO SHEDDING OR SPLITTING, IF YOU SEE THE PICTURE OF MY CAR YOU WILL UNDERSTAND ME EASILY AND I WILL SEND YOU SOME PHOTO OF MY CAR. I KNOW PAINT WARRANTY; FORD PAINT SURFACE WARRANTY PROTECTS OUR VEHICLES PAINT FROM CORROSION AND DEFECTIVE WORK. THIS DOESN'T COVER SCRATCHES AND SCRAPES CAUSED BY THE DRIVER. ABSOLUTELY I AGREE WITH YOU. BUT MY PROBLEM IS DIFFERENT AND MIXED PROBLEM. IN JANUARY I RELEASED THIS PROBLEM. I WENT TO TURKEY/HATAY OVALI FORD VEHICLE COMPANY. WHEN THE REPRESENTATIVE OF PAINT DEPARTMENT LOOK AT MY CAR AND THEY SAID TO ME WE COULD MEND THIS PROBLEM AS PAINTING THIS SIDE. I PAINTED UNDER LEFT BACK DOOR SIDE AFTER ONE MONTH LATER SAME PROBLEM BEGAN TO APPEAR BOTH UNDER LEFT AND RIGHT BACK DOOR AGAIN. I WENT TO TURKEY/HATAY OVALI FORD VEHICLE C. *TR