2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Air bags, Oct 3, 2018
TAKATA RECALL. THE PASSENGER SIDE AIRBAG COVER IS HALF LIFTED UP AND IS EXTREMELY DANGEROUS. COULD INFLATE AT ANY TIME. NO REMEDY YET AND I'M EXTREMELY CONCERNED THIS WILL INFLATE WHILE WE ARE DRIVING IN THE CAR.
Air bags, Oct 2, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V348000 (AIR BAGS). ALL STAR FORD LINCOLN (17742 AIRLINE HWY, PRAIRIEVILLE, LA 70769, 225-490-7645) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Sep 26, 2018
ISSUE WITH BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR - WITH DIFFICULTY COMING TO A NORMAL STOP. THERE IS A NEED TO BRAKE WAY AHEAD OF THE NORMAL DISTANCE TO AVOID POTENTIAL ACCIDENT. MASTER CYLINDER WAS REPLACED, NO LOSE OF FLUID, CHECKED BY MULTIPLE MECHANICS, AND THERE ISN'T AN OBVIOUS ISSUE EXCEPT POSSIBLE FAULTY PARTS. RESEARCHING HAS INDICATED THIS HAS AFFECTED MANY OTHER DRIVERS IN THE SAME WAY. I NOTICED AN INVESTIGATION WAS CREATED IN APRIL OF 2018, BUT I DON'T SEE A RESOLUTION. THERE HAVE BEEN MORE THAN 25 ACCIDENTS TO DATE DIRECTLY RELATED TO THIS ISSUE. IT WOULD SEEM PRUDENT AND RESPONSIBLE TO ISSUE A RECALL TO ADDRESS THE LARGE SCALE ISSUE.
Service brakes, Sep 25, 2018
2009 FORD FUSION BRAKE SYSTEM FAILURE. WHILE DRIVING 65MPH AND ABRUPTLY APPLYING BRAKES FOR A SECOND THE PEDAL WENT TO THE FLOOR. I TRIED TO PUMP THE BRAKES SEVERAL TIMES AND THEN APPLY A LOT OF PRESSURE TO THE PEDAL TO GET THE CAR TO BRAKE. THE PEDAL WAS ON THE FLOOR AND THE BRAKING DISTANCE WAS INCREASE DRAMATICALLY. I AVOID AN ACCIDENT BY CHANGING LANES SINCE MY BRAKES HAD FAILED PROPER OPERATION. I GOT OFF THE NEXT EXIT AND IN A PARKING LOT HAD A HARD TIME STOPPING AND THE PEDAL WAS SPONGY AND ON THE FLOOR. I JABBED THE BRAKES AGAIN REPEATEDLY AND IT PEDAL RETURN SOMEWHAT AND MY BRAKING DISTANCE HAD RETURNED TO NORMAL. THE PEDAL WAS STILL SPONGY AND HAD INCREASE TRAVEL BEFORE INGAGEMENT. AFTER THE REPAIRS THE PEDAL STILL HAD TRAVEL BEFORE ENGAGEMENT BUT WAS NO LONGER SPONGY. THE BOTTOM OF THE PEDAL CAN BE FELT IF PRESSED HARD, CONCERNING BUT THE DEALERSHIP SAID IT WAS SAFE...
Service brakes, Sep 22, 2018
2009 FORD FUSION BRAKE FAILURE WAS EXPERIENCED WHILE DRIVING 30-40MPG ON AN EXIT RAMP THAT WAS IN A CURVE DURING THE RAIN AND DURING APPLYING THE BRAKES, THE ABS ENGAGED UNEXPECTEDLY AND THE PEDAL WENT TO THE FLOOR. THE BRAKING DISTANCE INCREASED ROUGHLY TWICE THE NORMAL REQUIRED DISTANCE TO COME TO A STOP WHILE REQUIRING SIGNIFICANTLY INCREASED PEDAL PRESSURE. PUMPING THE BRAKES TWICE DID NOT HELP STOP THE CAR OR TO BUILD PRESSURE IN THE PEDAL. I WAS SUCCESSFUL IN RECREATING THE ISSUE WHILE STOPPING OVER GRASS IN THE ROAD CAUSING ABS ENGAGEMENT OR OVER GRAVEL ON PAVEMENT TO CAUSE THE ABS ENGAGEMENT WITH THE RESULTS BEING ROUGHLY 40% OF THE TIME THE PEDAL GOES TO THE FLOOR. TO GET THE BRAKE PEDAL TO RETURN TO NORMAL I QUICKLY AND HARSHLY JAB THE BRAKES MANY TIMES CAUSING THE HCU TO BECOME UNSTUCK ONLY FOR THE ISSUE TO RETURN DURING THE NEXT FEW TESTS. THIS IS MY 2ND FAULTY HCU!!! PLEASE RECALL THIS SAFETY ISSUE.
Service brakes, Sep 21, 2018
AFTER ENGAGING THE ABS SYSTEM ON A GRAVEL ROAD, THE BRAKE PEDAL WENT SOFT. IT NOW REQUIRES SIGNIFICANT PUMPING AND INCREASED DISTANCE TO STOP THE VEHICLE. THE MASTER CYLINDER WAS REPLACED, BUT THIS DID NOT FIX THE PROBLEM. RESEARCH UNCOVERED THAT THIS IS A KNOWN PROBLEM/DEFECT WITH THIS MODEL YEAR FUSION. I AM WONDERING IF THERE IS ANY MOMENTUM TOWARDS A FORD RECALL ON THIS ABS ISSUE. IT IS A SIGNIFICANT SAFETY HAZARD, AND WELL DOCUMENTED.
Service brakes, Sep 20, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL BECAME SOFT AND FAILED TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (734-243-6000, LOCATED AT 2800 N TELEGRAPH RD, MONROE, MI 48162) WHERE IT WAS DIAGNOSED THAT THE CALIPERS NEEDED TO BE REPLACED. THE CALIPERS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. *DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE DEALER COULD NOT DETECT AN ISSUE. THE CONSUMER REQUESTED THAT THE ABS HCU BE REPLACED. THE VEHICLE WAS REPLACED.*JS
Air bags, Sep 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HUB CITY FORD, 2909 NW EVANGELINE TRWY, LAFAYETTE, LA 70507, (877) 372-9392) WHERE THE CONTACT WAS PLACED ON A WAITING LIST AND INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED COURTESY FORD (2022 REES ST #T, BREAUX BRIDGE, LA 70517, (888) 471-3017) AND WAS ADDED TO THEIR WAITING LIST AS WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS15628617. THE CONTACT WAS REFERRED TO FORD CUSTOMER SERVICE AT 866-436-7332. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 20, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DELACY FORD AT (716) 668-1200 (LOCATED AT 3061 TRANSIT RD, ELMA, NY 14059) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Sep 17, 2018
I AM ALSO EXPERIENCING SOFT/NEARLY FAILING BRAKES THAT NO SHOP CAN FIND THE CAUSE OF ON MY METICULOUSLY MAINTAINED 2009 FORD FUSION. I REFER TO YOUR CURRENT INVESTIGATION NHTSA ACTION NUMBER: EA18002 FIRST HAPPENED IN ANOTHER TOWN WHEN DRIVING FROM A STOP SLOWLY AROUND A CORNER THROUGH A PUDDLE...ABS ENGAGED, BRAKES WENT SOFT. TOOK TO A NEARBY SHOP WHO LOOKED, TINKERED WITH IT, COULD FIND NOTHING, BUT THE BRAKES FIRMED UP AGAIN. AGAIN NEW YEARS DAY 2017, ROLLED OVER A PATCH OF ICE, SAME THING, ABS ENGAGED, BRAKES WENT SOFT, PUMPING DID NOT HELP. TOOK TO MY LOCAL SHOP, THEY PUT IT ON A RACK, COULDN'T FIND ANYTHING WRONG, TINKERED WITH THE EMERGENCY BRAKE, APPARENTLY DID THE TRICK. IT DID IT AGAIN TWO DAYS AGO WHEN I STOPPED HARD DUE TO A CAR IN FRONT OF ME STOPPING QUICKLY WITHOUT NOTICE. BEEN SOFT EVER SINCE. I HAVE NO RECORDS BECAUSE NO ONE CHARGED ME FOR CHECKING IT OUT. MY LOCAL FORD DEALER WHERE I BOUGHT THIS HAS DONE ALL BRAKE WORK AND FLUID EXCHANGE AS NEEDED AND RECOMMENDED. IT JUST UNDERWENT A SAFETY CHECK A WEEK AGO WHILE HAVING AN OIL CHANGE AND ALL WAS WELL. THIS IS VERY DANGEROUS. FORD HAS GOT TO ADDRESS THIS AND PUTT THE TRIGGER ON REPLACING THE HCUS LIKE IS THE SUSPECTED CULPRIT. SOMEONE'S GOING TO GET KILLED.
Service brakes, Sep 14, 2018
THE BRAKES IN THE CAR SEEMED "SQUISHY" OR SOFT REQUIRING THAT THE DRIVER PUSH THE BRAKE PEDAL NEARLY THROUGH THE FLOOR TO ENGAGE THE BRAKES. I HAVE TAKEN IT TO MULTIPLE SHOPS AND HAD MULTIPLE REPAIRS INCLUDING BUT NOT LIMITED TO, 2 BRAND NEW MASTER CYLINDERS. SEVERAL NEAR MISS INCIDENTS HAVE HAPPENED BUT LUCKILY NO ACCIDENTS. I TOOK THE CAR IN TODAY TO HAVE THE TAKATA AIRBAG RECALL COMPLETED AND WAS TOLD I NEEDED A NEW HCU. IT IS MY UNDERSTANDING THAT THERE HAVE BEEN MULTIPLE COMPLAINTS REGARDING THIS MAKE AND MODEL REGARDING FAULTY HCU PARTS.
Air bags, Sep 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (FORD OF ENGLEWOOD INC, 40 VAN NOSTRAND AVE, ENGLEWOOD, NJ 07631, 201-569-6500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THEY DID NOT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Sep 10, 2018
I HAD TO HIT MY BRAKES TO AVOID A COLLISION WHILE DRIVING ON A CITY STREET WHILE IT WAS RAINING. EVER SINCE, THE BRAKE PEDAL HAS GONE ALL THE WAY TO THE FLOOR WITH VERY LITTLE PRESSURE. THE FIRST OCCURRENCE HAPPENED IN JUNE 2017 BUT HAS BEEN A CONTINOUS AND VERY SCARY ISSUE SINCE THEN. I TOOK MY CAR TO A FORD DEALERSHIP WHERE THEY ORIGINALLY TOLD ME THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MASTER CYLINDER WAS REPLACED BUT I WAS TOLD THAT THE BRAKES WERE STILL NOT WORKING CORRECTLY. UPON FURTHER INVESTIGATION BY THE DEALERSHIP, I WAS TOLD THE HYDRAULIC CONTROL UNIT WOULD NEED TO BE REPLACED. THE CAR IS CURRENTLY BEING SERVICED AT A FORD DEALERSHIP
Air bags, Sep 8, 2018
FORD IDENTIFIED THIS RECALL OVER A YEAR AGO, AND THERE IS STILL NO REMEDY AVAILABLE. THEY HAVE ISSUED ME A RENTAL CAR, WHICH I HAVE HAD FOR 3 MONTHS NOW. I WANT MY FUSION TO BE REPAIRED SO I CAN DRIVE IT. THIS IS UNACCEPTABLE.
Air bags, Sep 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WARREN MIDTOWN MOTORS (LOCATED AT 1995 MARKET ST, WARREN, PA 16365, (814) 723-5400) CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 4, 2018
TAKATA RECALL IT'S BEEN OVER A YEAR SINCE I GOT THE RECALL NOTICE AND THE ISSUE HAS NOT BEEN RESOLVED YET. I FEEL LIKE THIS SHOULD HAVE BEEN RESOLVED BY NOW AND THEY STILL DON'T EVEN KNOW WHEN THEY WILL HAVE PARTS TO FIX IT
Air bags, Sep 3, 2018
TAKATA AIRBAG RECALL
Electrical system, Air bags, Other or unspecified, Aug 31, 2018
JUST NOW LEARNED OF RECALL ON AIRBAG. MY CAR HAS BEEN LOCKING ME IN IT. TGE ELECTRICAL PARTS FOR THE LOCKS AND WINDOWS IS ACTING UP. I HAVE BEEN LOCKED IN MY CAR 2 TIMES. I AM WORRIED IF I GET IN AN ACCIDENT I WILL BE TRAPPED. THIS HAPPENS WHILE CAR IS ON OR OFF.
Air bags, Service brakes, Aug 31, 2018
TAKATA RECALL: I HAVE RECEIVED 3 NOTICES FOR THIS RECALL BUT EACH TIME IT SAYS PART IS NOT AVAILABLE AT THIS TIME. NOT ONLY DO I HAVE TO WORRY ABOUT MY CAR BEING UNSAFE DUE TO THIS RECALL I HAVE LEARNED THIS MODEL IS ALSO HAVING PROBLEMS WITH BRAKES FREEZING UP WHICH HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST 4 YEARS. THERE IS NO RECALL ON BRAKE ISSUES BUT I KNOW THERE HAS BEEN HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE AS WELL
Service brakes, Aug 30, 2018
OCCASIONALLY WHEN THE VEHICLE HITS A BUMP OR POT HOLE THE BRAKES IMMEDIATELY BECOMES SOFT AND LOSES POWER TO STOP THE VEHICLE. IT REPEATS ITSELF AND ONE HAS TO SLOW IT DOWN WITH ENGINE BRAKING. AFTER A DAY OR TWO IT BECOMES OKAY AGAIN. TILL NEXT TIME AND IT HAPPENS AGAIN. THERE SEEMS TO BE APPARENTLY NOTHING WRONG WITH THE SYSTEM, EVERYTHING CHECKS OUT AND WE ARE NOT ABLE TO DUPLICATE THE EVENTS ON DEMAND. WHEN THE BRAKE FAILS IT IS A MAJOR SAFETY RISK AND CAN CAUSE COLLISION AND MAY RESULT IN FATALITIES. THERE ARE MANY (AT LEAST 300) REPORTED ISSUES VERY SIMILAR TO WHAT I AM HAVING. FORD HAS NOT RECALLED THE VEHICLES TO FIX THIS MAJOR SAFETY FAULT. BY PUMPING THE BRAKES WE ARE ABLE TO STOP THE VEHICLE BUT IT TAKES A LONGER DISTANCE TO STOP. LAST TIME IT HAPPENED WAS AUGUST 20, 2018 AND STAYED SOFT FOR THREE DAYS AND IS NOW WORKING FINE.
Air bags, Aug 30, 2018
TAKATA RECALL
Air bags, Aug 29, 2018
TAKATA RECALL. BEEN WAITING FOR THE RECALL ON THE PASSENGER AIRBAG AND FORD JUST SAYS THEY ARE WAITING FOR THE PARTS FROM THE COMPANY. THIS HAS BEEN GOING ON TOO LONG AND NEEDS TO BE FIXED.
Service brakes, Aug 29, 2018
DANGEROUS BRAKE PROBLEM. DURING WET CONDITIONS BRAKES LOCK UP WHEN APPLYING THE BRAKES QUICKLY. THE CAR WILL SHAKE LIKE IT IS GOING OVER A HIGH GRATE IN THE ROAD WHEN IT IS THE BRAKES STUTTERING. THE PEDAL GOES TO THE FLOOR AND THE CAR DOES NOT STOP FOR AT LEAST 25 FEET.I HAVE HAD THREE NEAR COLLISION DUE TO THIS PROBLEM. SINCE 2012 I HAVE HAD TO REPLACE THE ROSTERS TWICE BUT IT DOES NOT FIX THE PROBLEM. THERE HAS BEEN THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AND SOMETHING NEEDS TO BE DONE.
Service brakes, Aug 29, 2018
WHILE DRIVING THE VEHICLE THE SERVICE BRAKE PEDAL WILL RANDOMLY GO TO THE FLOOR. DURING THESE EVENTS THERE IS NO SLOWING OF THE VEHICLE JUST AS THOUGH YOU HAVEN'T APPLIED THE SERVICE BRAKES. IF YOU PUMP THE BRAKES YOU CAN THEN START TO SLOW THE VEHICLE.
Air bags, Aug 28, 2018
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROSSROADS FORD OF CARY AT (877) 830-1251 (LOCATED AT 2333 WALNUT ST, CARY, NC 27518) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.