2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Air bags, Nov 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SERRAMONTE FORD (999 SERRAMONTE BLVD, COLMA, CA 94014, PHONE NUMBER: (650) 763-2400), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE CONTACT WAS INFORMED THAT THE PART MAY BE AVAILABLE IN ONE MONTH. THE MANUFACTURER WAS CONTACTED AND TRANSFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/7/18*JB
Air bags, Nov 6, 2017
TAKATA RECALL. I WAS FIRST NOTIFIED OF THIS RECALL ALMOST ONE YEAR AGO. UPON CALLING THEM AND CALLING THE DEALER, I AM TOLD PARTS STILL NOT AVAILABLE! AND NO ONE KNOWS WHEN THE PARTS WILL BE AVAILABLE. THIS COMPLAINT IS REGARDING THIS RECALL - THERE HAS BEEN NOTHING TIMELY ABOUT GETTING THIS PROBLEM RESOLVED.
Service brakes, Nov 5, 2017
CONTINUALLY NOTICED THAT INCREASED PRESSURE WAS NEEDED TO OPERATE VEHICLE BRAKES. AFTER INCIDENT WHERE ABS SYSTEM WAS REQUIRED AT HIGHWAY SPEEDS TO AVOID COLLISION, THE BRAKING SEEMED TO DETERIORATE. AFTER SEVERAL VISITS TO LOCAL MECHANIC, AND RESEARCH BY LOCAL MECHANIC, IT WAS FOUND THAT AIR WAS FOUND IN THE ABS HYDRAULIC MOTOR, DEGRADING PERFORMANCE OF THE ABS BRAKING SYSTEM. MECHANIC WAS ABLE TO BLEED THE AIR FROM THE LINES, BUT ADVISED THAT THIS WOULD EVENTUALLY OCCUR AGAIN, AND MAY REQUIRE A NEW ABS HYDRAULIC MOTOR. (MECHANIC ADVISED THAT A NEW MOTOR WOULD HAVE THE SAME ISSUE.)
Air bags, Nov 4, 2017
TAKATA AIRBAG RECALL NHTSA 16V384; MANUFACTURER RECAL 16S26
Air bags, Nov 3, 2017
TAKATA RECALL. FORD NOTIFIED ME BY MAIL IN JULY OF 2016. I CONTACTED MY LOCAL DEALER IMMEDIATELY AND THEY STATED THAT THEY WERE WAITING FOR THE PARTS. CONTACTED THEM TODAY (11/03/2017) AND THEY ARE STILL WAITING FOR THE PARTS AND DID NOT SEEM AWARE OF WHEN THEY WOULD BE GETTING THEM. THEY ALSO COULD NOT INFORM ME IF FORD MOTOR COMPANY WAS ACTIVELY SEEKING PARTS ELSEWHERE AS TAKATA IS APPARENTLY ATTEMPTING TO DECLARE BANKRUPTCY.
Air bags, Nov 3, 2017
TAKATA RECALL PARTS ARE NOT AVAILABLE!
Air bags, Nov 3, 2017
" TAKATA RECALL" HAVE NOT BEEN NOTIFIED OF REMEDY AS OF YET. ONLY RECEIVED FIRST NOTICE. SAID TO RECEIVE SECOND NOTICE BEFORE RECALL COULD BE DONE.
Air bags, Nov 2, 2017
TAKATA RECALL. VEHICLE WAS STATIONARY. I RECEIVED A RECALL NOTICE JUNE 2016 FROM FORD SAYING THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH. I STILL HAVE NOT RECEIVED A REPLACEMENT AIRBAG FOR THE PASSENGER SIDE AND IT HAS BEEN WELL OVER A YEAR. I MADE AN APPOINTMENT TO SEE THE FORD DEALER AND WENT TO THE FORD DEALER NOVEMBER 1, 2017, AND SPOKE TO A FEMALE TO HAVE THEM LOOK AT MY FORD FUSION 2009 CAR AS THE AIR BAG ON THE PASSENGER SIDE IS TRYING TO COME OUT FROM THE DASHBOARD, AND WE HAVE NOT EVEN HAD A CAR ACCIDENT/CRASH. SHE TOLD ME THAT THEY STILL DIDN'T HAVE THE REPLACEMENT AIRBAGS WHICH I ALREADY KNEW. I WANTED THEM TO LOOK AT THE PASSENGER SIDE OF THE DASHBOARD TO SEE THAT THE AIRBAG WAS COMING OUT OF THE DASHBOARD WHICH I THINK IS DANGEROUS AS I WAS TOLD BY ANOTHER MALE OVER THE PHONE PREVIOUSLY THAT IT WAS DANGEROUS AND THAT I SHOULD MAKE AN APPOINTMENT TO HAVE IT CHECKED OUT. THEY WOULD NOT EVEN LOOK AT THE CAR. I HAD TO TAPE DOWN THE AREA ON THE DASHBOARD WHERE THE AIRBAG IS TRYING TO COME OUT OF THE DASHBOARD. THEY WASTED MY TIME COMING TO SEE THEM AND THEY KNEW WHAT THE SITUATION WAS ABOUT AS MY WIFE HAD EXPLAINED IT TO THEM OVER THE PHONE WHEN SHE MADE THE APPOINTMENT FOR ME.
Air bags, Nov 2, 2017
TAKATA RECALL CALLED LOCAL DEALERSHIPS TO HAVE THE AIRBAG FIXED/REPLACED DUE TO SAFETLY ISSUES. WAS TOLD THAT NO PARTS HAVE BEEN AVAILABLE TO FIX AIRBAGS THAT WERE RECALLED. THEY CAN'T FIX ISSUES UNTIL PARTS ARE MADE AVAILABLE.
Air bags, Nov 2, 2017, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SILVA FORD (200 S MADERA AVE, MADERA, CA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED CRASH HIT BACK, AIR BAG DID NOT GO OFF. UPDATED 8/7/18
Air bags, Nov 2, 2017
TAKATA RECALL. I WAS CONTACTED OVER A YEAR AGO THAT MY AIRBAG INFLATOR NEEDED TO BE REPLACED. I WAS PUT ON A WAIT LIST FOR THIS PART TO BECOME AVAILABLE. I CALLED MY DEALERSHIP AGAIN TODAY, AND I WAS TOLD THAT THE PARTS ARE STILL NOT AVAILABLE. THE DEALERSHIP TOLD ME THAT THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE, AND IT WILL HONESTLY, PROBABLY NEVER GET FIXED BECAUSE TAKATA HAS FILED BANKRUPTCY! I LIVE IN LOUISIANA, WHICH IS A HIGH PRIORITY STATE DUE TO OUR HOT AND HUMID WEATHER. I FIND FORD'S HANDLING OF THIS DANGEROUS PROBLEM TO BE COMPLETELY UNACCEPTABLE! MY FAMILY / CHILDREN DRIVE AROUND IN THIS CAR, AND NOW, WE ARE ACTUALLY IN MORE DANGER IF WE DO GET INTO AN ACCIDENT!
Air bags, Nov 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (HARBIN FORD/CHEVROLET IN SCOTTSBORO, AL, 256-259-6400) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Air bags, Nov 2, 2017
IT'S AFFECTING MY PASSENGER SIDE AIRBAGS. FORD DEALER KEEPS TELLING ME THEY DON'T HAVE THE PARTS TO FIX IT FOR THE PAST TWO YEARS. THEY ALSO TOLD ME THAT IT MAY AFFECT MY TRADE - IN PRICE EVEN THOUGH I BOUGHT IT FROM THEM. I HAVE NOT BEEN ABLE TO DRIVE WITH ANY PASSENGER IN FEAR OF THE AIRBAGS FATALLY DEPLOYING. THIS IS A SERIOUS HAZARD AND I LIVE IN A VERY HOT CLIMATE WHICH MAKES THE RISKS EVEN HIGHER. HELP ME, I HAVE NOT BEEN ABLE TO GET ANY RECOURSE WITH THIS DANGEROUS VEHICLE . JUST OWNING A VEHICLE WITH SUCH A RISK IS DANGEROUS.
Air bags, Nov 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Service brakes, Nov 1, 2017
TWO TIMES IN THREE MONTHS - AFTER ABS EVENT, THE BRAKES GO ALL THE WAY TO THE FLOOR. STOPPING AT HIGH SPEEDS WITH SUCH LITTLE GRAB IN THE BRAKES MAKES TRAVEL EXTREMELY DANGEROUS. I BELEIVE IT IS THE COMMON HCU PROBLEM... ACTUALLY IM CERTAIN. FORD SHOULD ISSUE A RECALL FOR THIS. IM SURE THERE IS A LOT MORE PEOPLE WHO HAVENT REPORTED.
Air bags, Oct 31, 2017
TAKATA RECALL WAS NEVER DONE ON MY CAR
Air bags, Oct 31, 2017
TAKATA RECALL. I HAVE NOT RECEIVE THE PART FOR MY 2009 FORD FUSION FOR THE PASSENGER AIRBAG AND MY CAR IS ON THE LIST. I NEED MY CAR TO BE FIXED DUE TO SAFETY CONCERNS. I AM GETTING FROM DEALERS THAT THE PART HAS NOT EVEN BEEN CREATED WHICH IS FRIGHTENING MY FAMILY. I GOT A NOTICE IN THE MAIL LAST WEEK THAT THERE IS THIS SERIOUS ISSUE. I AM AFRAID TO DRIVE MY CAR WITH A PASSENGER. *JS
Service brakes, Oct 31, 2017
THE ABS SYSTEM WILL ENGAGE AND THE BRAKE PEDAL WILL GO TO THE FLOOR WITH NO PRESSURE AND VERY LITTLE BRAKING WHEN GOING OVER RAILROAD TRACKS. THIS HAS HAPPENED AT LEAST 3 TIMES IN THE PAST 2 MONTHS AND IT DOESN'T MATTER WHETHER YOU ARE USING THE BRAKES OR NOT WHEN GOING OVER THE TRACKS. THE BRAKE PEDAL WILL NOT RESET UNTIL THE CAR HAS BEEN STOPPED, TURNED OFF AND RESTARTED THE NEXT DAY.
Air bags, Oct 31, 2017
TAKATA RECALL WE HAVE TRIED TO GET OUR AIRBAGS REPLACED BUT FORD DOES NOT HAVE THE PARTS AVAILABLE AND WILL NOT SUPPLY A RENTAL CAR IN THE INTERIM. WE DON'T FEEL LIKE THE CAR IS SAFE FOR OUR DAUGHTER TO BE DRIVING AND WANT THE MATTER RESOLVED.
Air bags, Oct 31, 2017
TAKATA RECALL. I CONTACTED MY LOCAL FORD AND THEY EXPLAINED THAT THEY DID NOT RECEIVE THE PARTS FOR THIS REPLACEMENT SO I'M NOT SURE WHAT TO DO ABOUT THE DEFECTIVE AIRBAG(S). THERE IS A CLAIM FORM ONLINE BUT I AM UNCLEAR AS TO WHETHER OR NOT I SHOULD SUBMIT THAT OR JUST TAKE MY CAR TO THE LOCAL DEALER.
Air bags, Oct 31, 2017
TAKATA RECALL IN JANUARY 2017. THE PARTS TO FIX THIS IS STILL NOT AVAILABLE 10 MONTHS LATER. IT HAS BEEN TOO LONG AND I WOULD LIKE TO HAVE THE AIRBAGS FIXED AS SOON AS POSSIBLE.
Air bags, Oct 31, 2017
(TAKATA RECALL) AIRBAGS HAVE NOT BEEN REPLACED WE HAVE NOT BEEN NOTIFIED TO BRING CAR IN TO REPLACE INFLATORS.EVERY TIME WE CALL...FORD DOESNOT HAVE PARTS YET. WE ARE TOLD THEY WILL CALL US
Air bags, Oct 30, 2017
TAKATA RECALL I RECEIVED SEVERAL NOTICE TO GET THE AIRBAG CHANGED SO I CALLED TWO FORD DEALERS AND THEY BOTH SAID THEY CANNOT FIX IT, EVEN THEY KNOW IT WILL DEFINITELY INCREASE THE RISK OF FATAL ACCIDENT!
Air bags, Oct 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO. THE DEALER (CHUCK ANDERSON FORD, 1910 W JESSE JAMES RD, EXCELSIOR SPRINGS, MO 64024 (816) 630-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 30, 2017
TAKATA RECALL