2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Service brakes, Dec 30, 2016
DURING SUMMER 2016, SLAMMED ON BRAKES AND SWERVED LEFT THUS ACTIVATING THE ABS AT HIGHWAY SPEEDS TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE THAT WAS CHANGING LANES WITHOUT LOOKING, AT WHICH TIME, MY BRAKE PEDAL WENT TO THE FLOOR AND BRAKES LOST STOPPING POWER. CAR CONTINUED TO HAVE DIMINISHED BRAKING WITH PEDAL TRAVELING TO FLOOR AND TAKING A LOT OF EXTRA DISTANCE TO STOP. THE NEXT DAY IT APPEARED TO SOMEWHAT CORRECT ITSELF BUT PEDAL STILL HAD EXTENDED TRAVEL AND SPONGY PEDAL. TOOK TO MECHANIC WHO COULD NOT DIAGNOSE BUT THOUGHT IT MIGHT BE THE ABS OR MASTER CYLINDER. CONTINUED TO DRIVE WITH SPONGY PEDAL. FOUR MONTHS LATER, ABS ACTIVATED AFTER SLIDING ON ICY ROAD, PEDAL AGAIN WENT TO FLOOR WITH LITTLE STOPPING POWER. THE CAR WOULD NOT STOP WITHIN NORMAL DISTANCE EVEN ON CLEAR SURFACE. CAREFULLY DROVE IT HOME AND SCHEDULED DEALER APPOINTMENT. TOOK CAR TO TWO DIFFERENT FORD DEALERS BECAUSE FIRST ESTIMATE WAS SO EXPENSIVE, BUT BOTH DIAGNOSED PROBLEM AS ABS HYDRAULIC CONTROL UNIT. REPLACED HCU AND BRAKES ARE BACK TO NORMAL FEEL. REPAIR PAPERWORK AVAILABLE UPON REQUEST.
Service brakes, Dec 30, 2016
WHEN PRESSING BRAKE PEDAL AT ANY SPEED THE PEDAL GOES ALL THE WAY TO THE FLOOR. WHEN I TOOK TO DEALER FOR REPAIR THEY TOLD ME THAT THE PROBLEM WAS DUE TO MASTER CYLINDER. I PAID OVER $800 FOR REPAIR BUT THE PROBLEM PERSISTS. NOW DEALER IS TELLING ME IT COULD BE THE ABS. THEY ARE ASKING FOR AN ADDITIONAL $1000 TO FIX. HELP ME? I AM CONTINUING TO DRIVE THE CAR.
Service brakes, Dec 30, 2016, crash
I OWNED THIS CAR FOR ABOUT 18 MONTHS. DURING THIS TIME I NOTICED WHEN USING THE BRAKES IF THE ABS SYSTEM ENGAGED THE PEDAL WOULD BECOME SOFT AND YOU HAD TO PUSH IT HARD AND TO THE FLOOR TO GET THE CAR STOPPED. I HAD SEVERAL CLOSE CALLS AND ONE WRECK THAT DID MINIMAL DAMAGE. MY SON ALSO DRIVE THE CAR FROM TIME TO TIME AND COMPLAINED OF HE SAME PROBLEM. ON THE MORNING OF DECEMBER 10,2016 HE WAS ON HIS WAY TO TAKE HIS ACT TEST AND IT'S WAS IN THE LOW 20S. HE TOPPED A BLIND HILL AND THERE WAS A WRECK JUST OVER THE HILL. HE HAD TO BRAKE HARD BUT THE BRAKING SYSTEM FAILED AND HE RAN INTO THE WRECKED VEHICLES. HE HIT SO HARD THE AIRBAG DEPLOYED AND RADIATOR BUSTED. THE CAR WAS A TOTAL LOSS. HE IS OK THANK GOD BUT NOW I AM LEFT PAYING THE CAR I LOST OFF PLUS HAVING TO PAY FOR ANOTHER CAR BECAUSE THE BRAKING SYSTEM FAILED. FORD HAS PUT ME IN A BAD FINANCIAL SITUATION AND NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE LOSES THEIR LIFE! I LOVED MY FUSION UNTIL I FOUND OUT THAT FORD IS TO BLAME FOR THESE PROBLEMS. I WILL NEVER OWN ANOTHER ONE. NICE CAR UNTIL SOMEONE GETS HURT OR EVEN WORSE, KILLED BECAUSE THEY HAVE NOT BEEN RECALLED. *TR
Service brakes, Dec 29, 2016
ON 3 SEPARATE OCCASIONS MY BRAKES HAVE FAILED - TWICE I WAS TURNING A CORNER TO THE RIGHT - APPLIED MY BRAKES - PAVEMENT WAS ROUGH - I HEARD A THUD LIKE NOISE AND THE BRAKES WERE ALL BUT GONE - BRAKE PEDAL WENT CLEAR TO THE FLOOR. THE THIRD TIME I WAS DRIVING ON SNOW PACKED/ ICY ROAD AND THE LIGHT TURNED RED - IT WAS A VERY SLIGHT DOWNHILL SECTION -.I DIDN'T HAVE ANY BRAKES - I TRIED PUMPING, THE BRAKE PEDAL WENT CLEAR TO THE FLOOR AND THEN I HAD TO JUST PUT BOTH FEET ON THE BRAKE PEDAL AS HARD AS I COULD - FINALLY CAME TO A STOP IN THE INTERSECTION - IF A CAR WOULD HAVE BEEN IN FRONT OF ME I WOULD NOT HAVE BEEN ABLE TO STOP. I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS. I HAVE HAD THE CAR TO THE MECHANIC TWICE NOW AND WHAT HE'S DOING IS NOT FIXING THE PROBLEM. *TR
Service brakes, Dec 29, 2016
SEVERAL TIMES, SINCE WE'VE OWNED THIS CAR, THE ABS SYSTEM HAS KICKED IN. IF THIS HAPPENS WHEN THE CAR IS ON ICE OR SNOW, EVERYTHING IS FINE AND BRAKES RETURN TO NORMAL. HOWEVER, IF THE ABS SYSTEM KICKS IN AND THE CAR IS ON A ROUGH ROAD/SURFACE, THEN THE BRAKES GO "SOFT" AFTER AND REMAIN THAT WAY FOR UP TO WEEKS AT A TIME. I WAS DRIVING ON A NEIGHBORHOOD SIDE STREET, LATE FOR AN APPOINTMENT AND WAS DOING ABOUT 35 IN A 25 ZONE, AND SUDDENLY I SAW ON THE CROSS STREET, THEY HAD MILLED THE ASPHALT. I BRAKED HARD TO SLOW DOWN FOR THE TRENCH I WAS GOING TO CROSS OVER AND THE ABS KICKED IN. WHEN I WAS BACK ON NORMAL ROAD SURFACE AND WAS BRAKING FOR A LIGHT, THE PEDAL WENT TO THE FLOOR, JUST STOPPING THE CAR IN TIME. I TRIED EVERYTHING, PUMPING THEM UP TO BRING IT TO A GRADUAL STOP, PUSHING SLOWER ON THE PEDAL AND SLAMMING ON THE PEDAL, THEY REMAINED SOFT AND I HAD 0 CONFIDENCE THAT MY CAR WOULD STOP ON TIME IN AN EMERGENCY. MY MECHANIC HAD MY CAR FOR MORE THEN 3 DAYS, BLEED THE LINES, NO CHANGE, REPLACED THE MASTER PUMP, NO CHANGE ( I ENDED UP LEAVING THE NEW MASTER PUMP ON SINCE IT'S 7 YEARS OLD AND HAS OVER 100,000 MILES ON IT) AND RE-BLEED THE LINES A SECOND TIME, NO CHANGE. OVER A PERIOD OF TIME, THEY FINALLY CAME BACK TO FULL PRESSURE. I GOOGLED FUSION BRAKE PROBLEMS AND WAS SURPRISED TO FIND MANY ENTRIES REFERRING TO THE SAME PROBLEM, THAT BEING ON A "ROUGH ROAD" AND ABS KICKING IN, SOFT BRAKES ENSUED. I WILL FIND ALL OF MY RECEIPTS AND HAVE MORE PRECISE INFO IN A WEEK OR TWO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING OVER A WET RAILROAD CROSSING, THE ABS SENSOR SUDDENLY ILLUMINATED. WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT IMMEDIATELY STOP. THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE STOPPING DISTANCE WAS EXTENDED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Service brakes, Dec 29, 2016
HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO STOP. TOOK CAR IN TO DEALER 12-21-2016 AND WAS TOLD THE BRAKES WERE NOW PROPERLY WORKING. THE BRAKE PROBLEM STARTED WHEN I WENT OVER A SPEED BUMP ON MY STREET ABOUT 2 WEEKS AGO. THE CAR WAS IN MOTION. I NOW FEEL UNSAFE DRIVING THIS CAR. *TR
Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Dec 29, 2016
BRAKES HAVE GONE SOFT AFTER BRAKING HARD WHILE DRIVING ON THE HIGHWAY IN WET CONDITIONS ON THREE SEPARATE OCCASIONS. CANNOT GET FORD TO TAKE RESPONSIBILITY AND CORRECT THE PROBLEM. *TR
Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,919.
Service brakes, Dec 29, 2016
SOFT BRAKE PEDDLE AFTER HITTING BUMP IN HIGHWAY. PEDDLE TO FLOOR AND HAD TO PUMP HARD TO GET THE CAR TO STOP. FINALLY STOPPED IN THE INTERSECTION. HAS OCCURRED ON 4 OCCASIONS OVER A 2 YEAR PERIOD. BRAKING FINALLY IMPROVES AFTER A SHORT PERIOD OF TIME. WAS IN A 45 MPH SPEED ZONE NEAR HOME ON 3 OF THE OCCURRENCES.
Service brakes, Dec 29, 2016, crash
ABS ACTIVATES DURING BRAKING OVER ROUGH SURFACES CAUSING BRAKE PEDAL TO FEEL SPONGY AND SOFT AFTERWARDS. DIMINISHED BRAKE PERFORMANCE AFTER ACTIVATION OF ABS CAUSING INCREASED STOPPING DISTANCE. BLEEDING OF LINES AND ABS UNIT SEEMS TO IMPROVE BRAKE PERFORMANCE SLIGHTLY, BUT NEVER TO 100% I AM AN AUTOMOTIVE TECHNICIAN WITH OVER 15YRS EXPERIENCE, AND THIS IS MY PERSONAL VEHICLE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THIS VEHICLE IN 2011.
Service brakes, Dec 29, 2016
HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO STOP. TOOK CAR IN TO DEALER ON 12-21-1016 AND WAS TOLD THE BRAKES WERE NOW PROPERLY WORKING. THE BRAKE PROBLEM STARTED WITH I WENT OVER A SPEED BUMP ON MY STREET ABOUT 2 WEEKS AGO. THE CAR WAS IN MOTION. I NOW FEEL UNSAFE DRIVING THIS CAR. *TR
Service brakes, Dec 29, 2016
WHILE BRAKING OVER A SLIPPERY SURFACE, THE ABS ACTIVATED. AFTER THAT, WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD GO WAY DOWN WITH REDUCED AND DELAYED BRAKING ACTION. EVENTUALLY THE BRAKES RETURNED TO NORMAL ACTUATION BUT THE PROCESS HAS REPEATED, CAUSING DELAYED AND REDUCED BRAKING, TAKING THE DRIVER BY SURPRISE. THIS IS A DEFINITE SAFETY CONCERN.
Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS APPLIED, THE BRAKES WENT SOFT AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THE BRAKE FLUID WAS REPLACED. THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Service brakes, Dec 29, 2016
WHEN DRIVING OVER A BUMP IN THE ROAD OR ROUGH SURFACE OR SOMETHING THAT WOULD CAUSE THE ABS BRAKING SYSTEM TO ACTIVATE, THE BRAKES WOULD GO SOFT AND NEED TO BE PRESSED VERY HARD IN ORDER TO MAKE THE CAR STOP. THIS INCREASES THE TIME IT TAKES FOR THE CAR TO BRAKE MAKING IT HARD TO STOP ESPECIALLY IN RUSH HOUR TRAFFIC. IT HAS HAPPENED ON 3 OCCASIONS ALREADY. *TR
Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL FAILED WITHOUT WARNING. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO ENGAGE THE BRAKES EVEN AFTER TURNING OFF AND RESTARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT WAS INFORMED THAT THE HCU NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.
Service brakes, Dec 29, 2016
WHEN BRAKING WHILE DRIVING OVER MANHOLE COVERS OR BUMPS IN THE ROAD MY BRAKE PEDAL GOES TO THE FLOOR MAKING BRAKING VERY DIFFICULT. AS IT APPEARS THE ABS KICKS IN AND THEN FAILS. *TR
Service brakes, Dec 28, 2016
THE BRAKES WILL RANDOMLY GET SPONGY AND GO TO THE FLOOR WHEN APPLIED IN AN EMERGENCY SITUATION. ALSO THE BRAKES WILL FEEL SPONGY AND GO TO THE FLOOR WHEN APPLIED AND THE VEHICLE IS TRAVELING OVER BUMPS IN THE ROAD. NEITHER MY HUSBAND OR MYSELF HAVE NOT HAD AN ACCIDENT IN THIS VEHICLE BUT HAVE HAD TO EXIT THE ROADWAY TO AVOID REAR ENDING OTHER VEHICLES. ALSO THE VEHICLE HAS TRAVELED INTO INTERSECTIONS PRIOR TO STOPPING WHEN ATTEMPTING TO STOP WHILE TRAVELING OVER BUMPS. THIS IS EXTREMELY DANGEROUS AND SCARY AND AS A RESULT WE CAN'T ALLOW OUR CHILDREN TO DRIVE THIS VEHICLE. WE PREVIOUSLY HAD A 2007 FORD FUSION IN WHICH MY DAUGHTER REAR ENDED ANOTHER CAR IN TRAFFIC WHEN SHE APPLIED THE BRAKES AND THAT FORD FUSION WAS TOTALED. WHEN THE BRAKES ARE NOT HAVING THE ABOVE PROBLEMS, IT IS A GREAT CAR TO DRIVE. THESE BRAKE ISSUES MAKE ME A VERY UNCOMFORTABLE DRIVER AS WE HAVE A LOT OF BUMPY ROADS IN MY CITY. IT ALSO MAKES TRAVELING VERY DIFFICULT AS I DON'T KNOW WHAT TYPE OF ROAD SURFACES I MAY ENCOUNTER. THE VEHICLE HAS BEEN TO THE SHOP ABOUT THESE ISSUES BUT THEY NEVER FIND A PROBLEM. *TR
Service brakes, Dec 28, 2016
BOTH MY WIFE AND I EXPERIENCED THE BRAKE PEDAL GOING SOFT SO THAT WE HAD TO PRESS DOWN FURTHER AND THE BRAKE PEDAL TRAVELED DOWN FURTHER TO GET TO FIRM RESISTANCE. THE CAR WOULD NOT BRAKE NORMALLY BUT REQUIRED MORE PRESSURE TO BRAKE THE CAR AND TOOK LONGER TO STOP. WE FELT UNSAFE. IT OCCURRED AT VARIOUS SPEEDS, WHEN TRYING TO STOP. THE PROBLEM IS INTERMITTENT AND WE DO NOT KNOW WHEN IT WILL OCCUR OR WHY IT IS HAPPENING. THIS HAPPENED WHEN TRYING TO STOP FOR STREET LIGHTS OR STOP SIGNS AND OCCURRED THIS PAST MONTH, THE BEGINNING OF DECEMBER 2016. IT HAPPENED WHEN WE WERE TRAVELING STRAIGHT OR ON A CURVE COMING TO A FULL STOP. IT HAPPENED ON MORE THAN ONE DATE, SEVERAL TIMES TOWARDS THE BEGINNING OF DECEMBER 2016
Service brakes, Dec 28, 2016
MY BRAKE PEDAL HAS GONE SOFT AND OPERATES NOW MUCH CLOSER TO THE FLOOR OF THE VEHICLE FOLLOWING A RATHER SEVERE APPLICATION OF BRAKING TO AVOID A COLLISION. (I WAS TRAVELING THROUGH AN INTERSECTION ON A MAJOR ROADWAY AT 40-45 MPH WHEN A VEHICLE MADE A LEFT TURN IN FRONT OF ME) IMMEDIATELY FOLLOWING THE INCIDENT, I FEARED THAT THE VEHICLE WAS NOT GOING TO STOP AT THE NEXT TRAFFIC LIGHT AND SO IT WENT FOR THE REMAINDER OF THE DAY IN OCTOBER , 2016. THE BRAKES WERE NOT RIGHT. AFTER SEVERAL DAYS I NOTICED THAT THE BRAKES DID FEEL A LITTLE BETTER, HOWEVER, I AM SURE HAVING DRIVEN THIS VEHICLE SINCE PURCHASED NEW, THEY ARE NOT WHAT THEY WERE PRIOR TO THE HARD STOP. *TR
Service brakes, Dec 28, 2016
WHEN ANTI-LOCK BRAKING SYSTEM IS NEEDED, SUCH AS ON A SLIPPERY ROAD, THE BRAKE PEDAL GOES TO THE FLOOR, RESULTING IN A LACK OF STOPPING POWER, RESULTING IN A HAZARDOUS SITUATION. WHEN ROADS ARE NOT SLIPPERY, BRAKES WORK NORMALLY.
Service brakes, Dec 28, 2016
2009 FORD FUSION BRAKE PROBLEMS. THE BRAKE PEDAL INTERMITTENLY GOES DOWN THE FLOOR UNEXEPECTLY. I HAD TO STAND ON THE BRAKE PEDAL TO STOP THE CAR. THIS ISSUE HAS BEEN REPORTED TO MURPHY FORD, CHESTER PA ON 4 OCCASIONS. THIS CAR HAS BEEN TOWED TWICE TO MURPHY FORD , CONCERNING THIS ISSUE. MURPHY FORD COULD NOT DUPLICATE THIS PROBLEM. AFTER THE 4TH VISIT, AND MURPHY FORD COULD NOT DUPLICATE THE PROBLEM, I REQUESTED THAT THE MASTER CYLINDER BE REPLACE. THIS CAR IS UNSAFE AND FORD SHOULD CORRECT THIS PROBLEM. I AM AUTHORIZING THE NHTSB TO REVIEW MY VEHICLE SERVICE RECORD FROM MURPHY FORD CONCERNING THIS ISSUE.
Service brakes, Dec 28, 2016, crash
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED WHILE ATTEMPTING TO SLOW DOWN FROM 30 MPH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,440.
Service brakes, Dec 28, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE ABS SENSOR ACTIVATED. MOMENTS LATER, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT IMMEDIATELY STOP AND THE STOPPING DISTANCE WAS INCREASED. THE DEALER CHANGED THE REAR ROTORS AND BRAKE PADS, AND BRAKE FLUID; HOWEVER, THE SAME FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,914.