2009 Ford Fusion
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 1,022 owner complaints filed for this model year. This is the 11th highest complaint count among 15 Fusion model years with reports.
Of the 2009 reports, 65 involved a crash and 5 involved a fire. 40 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints
1,022 reports, newest first.
Service brakes, Nov 29, 2016, crash
WHILE DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC STOPPED AHEAD OF ME. I APPLIED THE BRAKES TO STOP AND THE PEDAL WENT TO THE FLOOR AND ACTIVATED THE ANTILOCK BRAKES. THIS DID NOT PROVIDE ANY SIGNIFICANT BRAKING AND I REAR ENDED THE TRUCK IN FRONT OF ME. ABOUT 2 MONTHS PRIOR I HIT A DRAINAGE GRATE AND UPON APPLYING THE BRAKES THERE WAS NO BRAKES. AFTER DRIVING FOR ABOUT 20 MINUTES THE BRAKES FELT NORMAL AFTER APPLYING THE BRAKES HARD A COUPLE OF TIMES. TOOK THE CAR TO THE DEALER AND HAD THE BRAKES CHECKED AND THE ONLY THING FOUND WAS THE ROTORS NEEDED TO BE TURNED. THE CAR HAS ABOUT 79,000 MILES. *TR
Service brakes, Nov 28, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. THE BRAKE CALIPERS AND BRAKE PADS WERE REPLACED MORE THAN TWICE, BUT THE FAILURE CONTINUED. THE CONTACT WAS UNCERTAIN IF THE HCU FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Engine, Nov 26, 2016
ELECTRONIC THROTTLE BODY DEFECTIVE. ENGINE STALLS, LOSES POWER, ENTERS LIMP MODE, AND RUNS AT REDUCED SPEEDS. ESPECIALLY DANGERS LEAVING AN INTERSECTION, AFTER BEING STOPPED, YOU CAN'T RELY ON THE VEHICLE HAVING ENOUGH POWER TO CLEAR THE INTERSECTION AS ONCOMING TRAFFIC APPROACHES. ALWAYS CONCERNED ABOUT BEING T-BONED.
Air bags, Nov 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/10/2017*CT UPDATED 01/11/17.*JB
Service brakes, Nov 10, 2016
IMMEDIATELY AFTER A BRAKING SITUATION WHERE THE ABS SYSTEM WAS ACTIVATED, MY BRAKE PEDAL HAD ALMOST NO RESISTANCE AND IT WENT ALL THE WAY TO THE FLOOR TO ACHIEVE MODERATE BRAKING. HAD TO SHIFT TO PARK AND PUMP THE BRAKES TO GET BACK SOME RESISTANCE. IF I HAD NEEDED TO DO ADDITIONAL BRAKING IN THIS SCENARIO I WOULD ASSUME I WOULD HAVE CRASHED DUE TO LACK OF BRAKING ABILITY. CAR HAS 72000 MILES ON IT CURRENTLY AND THIS PROBLEM HAS BEEN EXPERIENCED PROBABLY 5 TIMES IN THE PAST YEAR. AFTER MAYBE 20 MINUTES OF ADDITIONAL STOP AND GO DRIVING, THE BRAKES APPEAR TO BE NORMAL. THIS HAPPENED ON A CITY STREET AND THE ABS WAS ACTIVATED DUE TO BRAKING WHEN TIRE WENT OVER A SMOOTH METAL MANHOLE COVER.
Air bags, Nov 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Nov 3, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE VEHICLE DROVE OVER A BUMP. THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE WAS DUPLICATED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Latches/locks/linkages, Nov 2, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DOOR WILL NOT OPEN OR CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DOOR LATCH WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 16V643000 (LATCHES/LOCKS/LINKAGES). IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,200.
Air bags, Oct 26, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THERE WERE BUBBLES ON THE DASHBOARD SURROUNDING THE FRONT PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Oct 24, 2016
TAKATA RECALL RECEIVED A LETTER FROM FORD ABOUT 07/01/4 MONTHS AGO BUT HAVE HEARD NOTHING SINCE.
Air bags, Service brakes, Oct 22, 2016
SUMMER OF 2016 THE WARNING LIGHT FOR AIR BAG CAME ON. OCT 20 2016 TOOK THE CAR INTO DEALERSHIP. THEY HAD THE CAR FOR TWO DAYS, NEVER MENTIONED ANY RECALL, NEEDED THE CAR FOR THE WEEKEND, THEY WANTED ME TO PAY FOR THE PART IN ADVANCE BEFORE ORDERING IT. DO NOT RECALL HOW WARNING LIGHT APPEARED ON THE THE DASH BOARD.
Air bags, Oct 21, 2016
TAKATA RECALL: MY PASSENGER AIRBAG HAS RUPTURED AND NEEDS REPLACING. THE VEHICLE WAS IN A STATIONARY POSITION WHEN THE RUPTURE OCCURRED. HOWEVER, I'M AFRAID IT MIGHT COMPLETELY BLOW UP ON ME WHILE DRIVING AND CAUSE A DANGEROUS ACCIDENT. I WOULD APPRECIATE A PROMPT REPAIR. I AM AFRAID TO DRIVE MY CAR BECAUSE OF IT.
Service brakes, Oct 20, 2016
IN SITUATIONS WHERE A DRIVER IS BRAKING AND YOUR ABS BECOMES ENABLED, THERE IS A CHANCE THAT VALVES INSIDE THE HYDRAULIC CONTROL UNIT (HCU) MAY STICK, GREATLY REDUCING PRESSURE SENT TO THE CALIPER/BRAKE. THE VALVES MAY CONTINUE TO BE STUCK UNTIL EITHER THE ABS IS REENGAGED OR UNTIL THE VALVES UNSTICK THEMSELVES, BETWEEN PERIODS OF HOURS OR WEEKS. WHILE THE VALVES ARE STUCK, BRAKE PEDDLES WILL FEEL EXTREMELY SPONGY AND ARE REQUIRED TO BE PRESSED TO THE FLOOR TO ACTUALLY HAVE THE DESIRED EFFECT OF SLOWING THE CAR. EVEN WHEN PRESSED ALL THE WAY DOWN, THE EFFECTS OF BRAKING ARE SEVERELY DIMINISHED WHEN COMPARED TO PROPERLY WORKING BRAKES. REDUCED BRAKING EFFECTIVENESS IS OBVIOUSLY EXTREMELY DANGEROUS FOR DRIVERS AND COULD, EVEN DURING CLEAR CONDITIONS, CAUSE AN ACCIDENT. REPLACEMENT OF THE HCU COSTS SEVERAL HUNDRED DOLLARS AND IS ULTIMATELY A TEMPORARY FIX, AS THE ISSUE WILL EVENTUALLY REOCCUR.
Service brakes, Oct 18, 2016
BRAKES GO TO THE FLOOR AT DIFFERENT SPEEDS GREATLY INCREASING STOPPING DISTANCE AND POSES SIGNIFICANT SAFETY CONCERNS. BRAKE HCU (HYDROLIC CONTROL UNIT) /ABS SYSTEM MALFUNCTION POSES ISSUES WITH BUMPS IN THE ROAD, AND BRAKING WHILE TURNING EVEN AT SLOW SPEEDS. BRAKES RETURN TO NORMAL AFTER BEING PUMPED AND NO OTHER MALFUNCTIONS WITH BRAKE SYSTEM (BRAKE BOOSTER/MASTER CYLINDER/BRAKE PADS, CALIPERS, BRAKE FLUID) OPERATING NORMAL AFTER ASE DEALERSHIP MASTER MECHANICS CAN BE IDENTIFIED. OCCURS IN CITY STREETS, DRIVEWAY, PARKING LOTS.
Service brakes, Oct 18, 2016
THE ABS HYDRAULIC UNIT FAILED WHILE DRIVING AFTER HITTING A SMALL BUMP IN THE ROAD CAUSING THE BRAKE PEDAL TO GO TO THE FLOOR WHICH RESULTED IN POOR BRAKING ACTION NEARLY CAUSING AN ACCIDENT. *TR
Air bags, Oct 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT CONSUMER IS NOT ABLE TO USE THE CAR WHEN A FRONT PASSENGER IS IN THE CAR. UPDATED 6/22/18*JB
Service brakes, Oct 12, 2016
I OWN A 2009 FORD FUSION SEL WITH THE 3.0 ENGINE. I HAVE A PROBLEM WITH THE BRAKES. THE BRAKE PEDAL IS VERY SPONGE, I HAVE REPLACED PADS, CALIPERS, AND THE MASTER CYLINDER. THIS HAS NOT TAKEN CARE OF THE PROBLEM, I HAVE REVIEWED OTHER INFORMATION AND IT SEEMS THIS IS A VERY COMMON PROBLEM. FORD HAS NOT DONE ANYTHING ABOUT IT. I HAVE RESEARCHED MORE OF THIS PROBLEM AND THE ONLY THING LEFT IS THE ABS PUMP AND MOTOR. MY RESEARCH SHOWS THIS HAS TAKEN CARE OF THE PROBLEM, THE COST TO DO THIS IS APPROXIMATELY $1500. PLUS LABOR COST. I HAVE NOT HAD ANY CLOSE CALL ACCIDENTS AS SOME OF THE OTHER COMPLAINTS. THIS IS AND COULD BE A ACCIDENT WAITING TO HAPPEN. THIS PROBLEM OCCURS ALL THE TIME WHILE DRIVING.
Service brakes, Oct 3, 2016
LIKE SO MANY OTHERS, I EXPERIENCE A LOW/SOFT BRAKE PEDAL. BRAKES HAVE BEEN REPLACED, LINES BLED, LEAKS CHECKED FOR. THE PROBLEM IS CLEARLY THE MALFUNCTIONING ABS HYDRAULIC MODULE, DESCRIBED IN THIS YOUTUBE VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 THIS IS A SAFETY ISSUE FOR WHICH CAR OWNERS SHOULD NOT BE HELD LIABLE. A RECALL SHOULD BE ORDERED.
Other or unspecified, Sep 27, 2016
INTERIOR DOOR HANDLE BROKE, WILL NOT LOCK OR SHUT, HANDLE JUST STICKS OUT.
Electrical system, Structure, Sep 22, 2016, fire
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE THE VEHICLE WAS PARKED, A SMALL FIRE ON THE PASSENGER SIDE FLOOR IGNITED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE CONTACT WAS INFORMED THAT THE CHARGER CABLE THAT WAS PLUGGED INTO THE ACCESSORY POWER OUTLET CABLE (UNDERNEATH THE FRONT PASSENGER SIDE FLOOR MAT) BECAME HOT AND MELTED AND BURNED A HOLE IN THE CARPET, WHICH IGNITED THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,681. THE VIN WAS UNAVAILABLE.
Other or unspecified, Service brakes, Sep 16, 2016
ANTI LOCK BRAKE SYSTEM FAILED AT 80,000 MILES AND WHEN THEY WENT TO REPAIR IT THE DRIVERS SIDE DOOR MECHANISM FAILED AND FROZE SHUT
Vehicle speed control, Sep 15, 2016
MY 2009 FORD FUSION WOULD NOT CRANK, THEN WHEN IT DID IT IDLED ROUGH AND WOULD NOT SPEED UP. I HAD IT TOWED TO MY FORD DEALER WHO INFORMED ME THAT THE THROTTLE BODY HAD TO BE REPLACED. EVEN THOUGH FORD HAS A CUSTOMER SATISFACTION PROGRAM 13B17 AND 13B03 THAT REFERS TO MY CAR, I WAS INFORMED THAT MY CAR WAS NOT COVERED. I'M GLAD THAT I WAS NOT DRIVING THE CAR AT THE TIME.
Fuel/propulsion system, Sep 14, 2016
MY FORD FUSION WAS PARKED AT THE TIME OF THE INCIDENT. I WENT TO START THE CAR AND IT TOOK AT LONG TIME TO CRANK AND RAN VERY ROUGHLY WHEN IDLING. THE CHECK ENGINE AND WRENCH LIGHTS WERE ILLUMINATED. IT READ ERROR CODESP2112 THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED AND P2104 TAC - FORCED IDLE. THE GAS PEDAL WAS NONRESPONSIVE AND THE CAR WAS IMMOBILIZED. IT RESTARTED LIKE THIS SEVERAL TIMES BEFORE STARTING NORMALLY AND OPERATING NORMALLY. THE WRENCH LIGHT WAS NO LONGER ILLUMINATED, BUT THE CHECK ENGINE LIGHT IS STILL ON. THE FORD DEALER CONFIRMED THAT MY CAR NEEDS A NEW THROTTLE BODY ASSEMBLY. THE VIN # OF MY CAR IS NOT INCLUDED IN FORD'S CUSTOMER SATISFACTION PROGRAM REGARDING THROTTLE PROBLEMS IN VEHICLES FROM 2009-2013, ALTHOUGH MY 2009 FUSION HAS 123,850 MILES ON IT. FORD WILL DO THIS REPAIR FREE IN VEHICLES THAT MEET THE CRITERIA, ALTHOUGH THERE IS NO OFFICIAL RECALL ON THE CARS. THE DEALER SAID THE CAR IS NOT SAFE TO DRIVE UNTIL REPAIRED. I AM THANKFUL AND LUCKY THIS DID NOT HAPPEN WHILE I WAS DRIVING.
Service brakes, Sep 14, 2016
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN HOME AND TAKEN TO THE DEALER THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 130,026. UPDATED 11/01/16*LJ *TR
Service brakes, Sep 1, 2016
WHILE TURNING MY BRAKE PRESSURE DROPPED. WHEN THIS HAPPENED I PUSHED THE PEDAL DOWN AND HAD ALMOST NO BRAKE PRESSURE. THIS HAPPENED ON TWO OCCASIONS IN DIFFERENT MONTHS. NO LIGHTS (ABS) CAME ON. IT BECAME VERY CHALLENGING TO STOP, AND I WAS CONCERNED I WAS UNABLE TO STOP. I ALMOST HIT THE CAR IN FRONT OF ME THE SECOND TIME. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP BECAUSE I CAN NOT GET THE BRAKE PRESSURE BACK BY PUMPING THE PEDAL. THE CAR IS UNSAFE TO DRIVE. AFTER RESEARCHING ON NHTSA I WAS SURPRISED TO FIND THERE WAS NO SAFETY BULLETIN OR RECALL AS THERE ARE ABOUT 26 OTHER SIMILAR COMPLAINTS. FORD SHOULD TAKE THIS VERY SERIOUSLY AS IT IS A MASSIVE SAFETY ISSUE.