2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Wheels, Apr 17, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT STUDS AND LUG NUTS WERE DETACHING FROM THE FRONT PASSENGER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THAT THE STUDS WERE FRACTURED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 100,000.
Wheels, Apr 15, 2014
WHILE ROTATING THE TIRES, I NOTICED THAT TWO OF THE WHEEL STUDS HAD SHEARED OFF THE FRONT LEFT WHEEL. THERE IS A RECALL ON THIS MODEL OF FUSION BUT MY CAR HAS MANUFACTURED ON 3/28/2009 AND THE RECALL ONLY COVERS VEHICLES MANUFACTURED FROM 4/1/2009 THROUGH 4/30/2009. SINCE MY FAILURE IS IDENTICAL TO WHAT THE RECALL ADDRESSES, I SUBMIT THAT THERE ARE SOME VEHICLES THAT FAILED TO GET COVERED BY THE RECALL AND THE DANGER OF THEM HAVING WHEEL BOLT FAILURES SHOULD BE ADDRESSED BY FORD AND A REMEDY OFFERED. I HAVE CONTACTED MY LOCAL DEALER AND HE IS UNABLE TO OFFER A SOLUTION. I ALSO CONTACTED FORD (CASE #CAS4265584) AND THEY REFUSED TO TAKE ANY ACTION. NEITHER OF THOSE CONTACTED COULD OFFER A SOLUTION AND I AM LEFT WONDERING IF THIS VEHICLE IS SAFE TO DRIVE. *TT
Engine, Fuel/propulsion system, Apr 15, 2014
APPROXIMATELY TWO YEARS AGO, I WAS DRIVING DOWN RT 28 IN FAIRFAX, VA. I WAS GOING ABOUT 60 MPH WHEN MY CAR TURNED OFF. NO POWER STEERING, NO BRAKES, TO SPEED. THE CAR BEHIND ME SLAMMED ON HIS BRAKES AND NARROWLY MISSED REAR ENDING ME. I MADE IT OVER TO THE SHOULDER. I TOOK MY CAR TO KOONS FORD STERLING, THEY TOLD ME IT WAS THE THROTTLE BODY. I CALLED FORD MOTOR CUSTOMER RELATIONSHIP CENTER AND TOLD THEM WHAT HAPPENED AND ALSO TOLD THEM THAT I GOGGLED IT AND FOUND MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME THING. I WAS TOLD THAT FORD HAD NO KNOWLEDGE OF PROBLEMS WITH THE THROTTLE BODY. I PAID TO HAVE THE WORK DONE. FAST FORWARD...............THREE WEEKS AGO WE RECEIVED A LETTER FROM FORD TELLING US THAT THE THROTTLE BODY WAS NOW BEING RECALLED AND IF WE HAVE ALREADY HAD THE WORK DONE, WE SHOULD TAKE THE RECEIPT UP TO THE DEALERSHIP FOR OUR REFUND. WELL THAT WAS ON APRIL 1. STILL NOTHING. EACH TIME I CALL I'M TOLD THAT IT'S STILL UNDER REVIEW. ASIDE FROM THE FACT THAT I PROBABLY WILL NEVER GET A REFUND, I'M WONDERING HOW MANY PEOPLE DIED FROM THIS. IT TOOK FORD 2-3 YEARS TO DO THIS RECALL. *TT
Fuel system, Gasoline, Vehicle speed control, Apr 14, 2014
TRAVELING ON A ROAD IN ORLANDO FL AND LOST SPEED AND THEN EVENTUALLY LOOSING POWER AND HAD TO DRIFT OFF THE SIDE OF THE ROAD. FINALLY WAS ABLE TO START THE CAR JUST TO BE ABLE TO GET IT BACK TO MY HOME. HAD TO GET THE VEHICLE TOWED TO THE FORD DEALERSHIP AND FOUND THAT THE THROTTLE BODY HAD WENT BAD. HAD TO GET IT REPLACED. THIS IS VERY DANGEROUS WHEN DRIVING AT A GOOD SPEED AND ALL OF A SUDDEN YOU LOOSE POWER, THANK GOD I DIDNT GET IN A ACCIDENT. I SEE THAT THERE IS A RECALL ON THIS PART WITH FORD BUT MY VIN IS NOT INCLUDED. *JS
Power train, Apr 13, 2014
AXLE SEAL ON DRIVERS SIDE HAD FAILED. I HAD TO HAVE SEAL AND AXLE REPLACED, LEAKING LARGE AMOUNTS OF TRANSMISSION FLUID NEXT TO TIRE. AXLE WAS REPLACED WITH REDESIGNED PART AT MY COST. *JS
Electrical system, Engine, Apr 11, 2014
WHILE DRIVING VEHICLE, VEHICLE WILL SUDDENLY "STALL" (ENGINE STAYS RUNNING, BUT LOSES ALL POWER). CAN TURN OFF ENGINE, AND RESTART VEHICLE AND WILL RUN. THIS HAS OCCURRED MULTIPLE TIMES. PREVIOUS ATTEMPTS NO "CODE" HAS BEEN STORED, SO DEALER WOULD PROVIDE NO RESOLUTION TO THE ISSUE. *JS
Steering, Apr 9, 2014
2010 FORD FUSION SE 2.6L DROVE VEHICLE TO RESTAURANT FOR DINNER. WHEN WE CAME OUT AFTER APPROX 1 1/2 HOURS STARTED CAR, WITHIN 30 SECONDS "POWER STEERING ASSIST FAILURE" LIGHT CAME ON AND THERE WAS NO POWER STEERING. PUT CAR IN REVERSE, TRIED TO DRIVE BUT WAS SO UNBELIEVABLY TIGHT, COULD ALMOST NOT TURN AT ALL. PUT CAR BACK IN PARK AND TURNED ENGINE OFF. WAITED APPROX 20 SECONDS AND RESTARTED CAR. "POWER STEERING ASSIST FAILURE" LIGHT CAME IMMEDIATELY BACK ON. DROVE ACROSS PARKING LOT TO GAS STATION TO PURCHASE POWER STEERING FLUID AND FOUND OUT THAT MY VEHICLE DOES NOT HAVE POWER STEERING FLUID...IT'S ELECTRICAL. WHILE THE ENGINE WAS OFF AT THE GAS STATION EVIDENTLY THE SYSTEM RESET ITSELF BECAUSE WHEN WE RESTARTED THE CAR IT WAS FINE. - I HAD MY FAMILY..2 SMALL KIDS AND HUSBAND IN THE CAR..THIS WAS VERY FRIGHTENING...AFTER DOING ALL THE RESEARCH TONIGHT ABOUT THIS FAILURE...I'M HONESTLY VERY FRIGHTENED TO DRIVE IT ANYMORE. I HAVE MANY FUTURE DOCTOR APPOINTMENTS ABOUT 2 1/2 HOUR DRIVE FROM MY HOUSE COMING UP FOR SURGERY...AND I'M SERIOUSLY QUESTIONING FORD'S THINKING ON NOT RECALLING THE VEHICLES FOR THIS PROBLEM. *TR
Power train, Vehicle speed control, Engine, Apr 8, 2014
DRIVING TO WORK CAR HAD A THUMP THEN LOSS OF POWER(COULDN'T ACCELERATE ) AND AMBER WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF HIGHWAY AS QUICKLY AND SAFELY AS I COULD. ENGINE WAS IDLING ROUGH. PUT IN PARK AND TURNED OFF CAR FOR 2 SECONDS, AND TURNED BACK ON. CAR RAN FINE, UNTIL 3 DAYS LATER WHEN EXACT SAME PROBLEM OCCURRED. *TR
Fuel system, Gasoline, Engine, Apr 7, 2014
AFTER DRIVING FOR ~20 MINUTES AND THE ENGINE WARMING UP, THE ENGINE WILL SURGE WHEN COMING TO A COMPLETE STOP AFTER BRAKING. THERE IS ALSO A SMELL OF GAS. IMMEDIATELY AFTER REFUELING, THE ENGINE IS DIFFICULT TO START. ONCE STARTED IT RUNS ROUGH FOR A FEW SECONDS AND WANTS TO LURCH AWAY. *TR
Electronic stability control (ESC), Apr 7, 2014
I STARTED MY CAR THEN SUDDENLY THE LARAM APPEAR AS (SERVICE ADVANCE TRAC) HOWEVER I DIDN'T NOTICE ANY CHANGE IN MY CAR , I HAD MY STEERING WORKING AND MY BRAKES FINE , AFTER THAT I WENT FEW MILES THAN TURNED OFF THE CAR , AFTER THAT THE ALARM DISAPPEARED , AFTER A WHILE IT APPEARED AGAIN AND I CONTINUE MY TRIP THEN PARKED THE CAR AND AFTER 1:30 HOURS I TURNED ON AND THE ALARM DISAPPEARED AND NEVER APPEARED AGAIN TILL NOW WHICH MEANS AFTER A DAY. *TR
Power train, Apr 6, 2014
THE TRANSMISSION HAS BEEN JERKING SINCE WE BOUGHT IT I BELIEVE IN 2012. IT JERKS AT 25 TO 35 (EST...) AND NOT ALL THE TIME. IT ALSO DOES IT WHEN YOU PUT IT INTO DRIVE COMING OUT OF REVERSE. I HAVE NERVES PROBLEMS AND I FEEL IT MORE THAN MOST PEOPLE. MY HUSBAND IT HEALTHY AND HE IS NOW SEEING WHAT I HAVE BEEN TALKING ABOUT. IT IS DOING IT PRETTY FREQUENTLY NOW. ITS APRIL 2014. GOING TO THE OWNERS MANUAL WE FOUND OUT IT WAS REPLACED AT 8000 MILES (EST) WITH PRIOR OWNER. ALSO ARE TAIL LIGHTS EDGING KEEPS CHIPPING OR BREAKING OFF. I SEE IT ON MOST FORD FUSION. AND LASTLY OUR GAS TANK LID IS BEYOND LOOSE. IT IS ALWAYS BLOWING OPEN. WE HOPE IT DOESN'T NEVER GET RIPPED OFF OR THAT WATER DOESN'T IN TO THE GAS. SIMPLE BUT MAJOR PROBLEMS. THIS NEW OF CAR SHOULD NOT KEEP HAVING PROBLEMS. *TR
Power train, Engine, Apr 4, 2014
DRIVING HIGHWAY SPEED WITH THE CRUISE CONTROL ACTIVE, ON MY WAY TO WORK. TURNED OFF THE CRUISE AND THE CAR "BUCKED." THE WRENCH WARNING LIGHT CAME ON. IT WOULD LOSE RPM AND THEN GO BACK UP AGAIN. TURNED AROUND AND WENT HOME. I DIDN'T WANT TO BE STRANDED AT 4:30 IN THE MORNING. GOT HOME, TURNED THE CAR OFF, AND RESTARTED, AND THE LIGHT WAS OFF. TOOK IT TO THE FORD DEALER AND THEY SAID IT'S THE THROTTLE BODY. BUT...MY CAR FOR SOME REASON ISN'T COVERED UNDER THE EXTENDED WARRANTY. I HAVE A 6 SPEED MANUAL. IT USES THE SAME THROTTLE BODY AS AUTOMATIC TRANSMISSION CARS. WHAT GIVES?? *TR
Vehicle speed control, Apr 4, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY FORCEFULLY APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,000.
Steering, Apr 3, 2014
I RUN A LIVERY BUSINESS AND LUCKILY THERE WERE NO CLIENTS IN THE VEHICLE WHEN THE POWER STEERING JUST STOPPED WORKING. I BROUGHT THE VEHICLE DIRECTLY TO MY MECHANIC AND HOOKED IT UP TO THE COMPUTER, ALTHOUGH THE SERVICE ADVANCE TRAC AND POWER STEERING SERVICE NOW WARNING LIGHTS ARE ON, HIS COMPUTER IS NOT PULLING CODES OR FINDING ANY PROBLEMS? I THEN WENT TO THE DEALERSHIP AND EXPLAINED THE PROBLEM TO THEM AND THEY ARE SAYING I AM GOING TO HAVE TO REPLACE THE ENTIRE STEERING RACK ALTHOUGH I HAVE READ THERE IS NO GUARANTEE THIS WILL ACTUALLY RECTIFY THE PROBLEM. WHEN RESEARCHING THIS ONLINE I AM AMAZED AT THE AMOUNT OF COMPLAINTS I HAVE FOUND. WHY HAS THERE NOT BEEN A RECALL ON THIS YET? LUCKILY THERE HAVE BEEN NO SERIOUS INJURIES OR DEATHS DUE TO THIS EXISTING PROBLEM. WHAT IS IT GOING TO TAKE FORD TO RESOLVE THIS? MAYBE THERE SHOULD BE A CLASS ACTION LAWSUIT FILED JUST LIKE THE UNINTENDED ACCELERATION LAWSUIT. I AM VERY DISGUSTED. I AM NOW LOSING MONEY AS I CAN NOT RUN MY BUSINESS WITH NO VEHICLE. *TR
Power train, Apr 3, 2014
HARD SHIFTING AND GEAR SLIPPING DUE TO FLUID LEAK. *TR
Steering, Electronic stability control (ESC), Apr 1, 2014
WHILE DRIVING VEHICLE AT VARIOUS SPEEDS FROM 25 MPH TO HIGHWAY SPEEDS OF 55 MPH, ELECTRIC POWER STEERING PERIODICALLY AND SUDDENLY CUTS OUT, MAKING STEERING DIFFICULT ESPECIALLY DUE TO THE SUDDENNESS AND UNEXPECTEDNESS OF THESE INCIDENTS. INCIDENTS SEEM TO OCCUR WHEN RIDING OVER A BUMP IN THE ROAD AND ARE TYPICALLY NOTICED MOST FREQUENTLY ON HIGHWAY ON/OFF RAMPS. *TR
Vehicle speed control, Service brakes, Mar 27, 2014
WHILE SITTING AT A STOP LIGHT, THE CAR STARTED ACCELERATING FASTER AND FASTER. HAD TO TURN THE CAR OFF TO GET IT TO STOP. NEXT LIGHT, THE SAME THING. TOOK IT TO DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY, AND THEY REPLACED IT. (RECALL?) WORKED OK UNTIL 3/27/2014 AND PULLING INTO A PARKING LOT, WITH MY FOOT ON THE BRAKE TO SLOW DOWN, THE CAR STARTED ACCELERATING AGAIN. I TURNED THE CAR OFF TO GET IT TO STOP. GLAD I WASN'T ON A HIGHWAY OR INTERSTATE WHEN THIS HAPPENED. GOING BACK TO DEALERSHIP TOMORROW, AS I CONSIDER THIS A DANGEROUS PROBLEM. *TR
Power train, Mar 26, 2014
I OWN A 2010 FORD FUSION SE, I PURCHASED IT WHILE MY HUSBAND WAS DEPLOYED IN 2010. IT HAD 17 MILES, WHEN I BOUGHT IT. I AM THE FIRST OWNER. IT SEEMED LIKE A GREAT CAR. IN OWNING THE CAR I HAVE HAD TO GET THE ALTERNATOR CHANGED- 2 YEARS INTO OWNING THE CAR. AND RECENTLY THE CAR HAS BEEN RIDING "ROUGHER" THAN USUAL. ALSO THE RPM'S WILL RANDOMLY GO UP AND DOWN. AND WHEN I AM AT A RED NIGHT AND MY FOOT IS ON THE PEDAL, THE CAR KIND OF "JUMPS" A LITTLE BIT... THIS SHOULD NOT BE HAPPENING SINCE MY FOOT IS ON THE BRAKE. I DON'T KNOW IF THIS IS TRANSMISSION RELATED OR WHAT- BUT FORD REALLY NEEDS TO GET THIS RECALLED IT IS QUITE DANGEROUS. THIS MORNING THE CAR WAS REALLY ACTING ODD. I WILL BE CALLING A MECHANIC TODAY AND SEE WHAT ARE MY OPTIONS WITH THIS CAR. I AM TERRIFIED THAT I WILL BE DRIVING WITH MY TWO YOUNG CHILDREN IN THE CAR AND THE CAR START ACTING UP- ESPECIALLY SINCE MY HUSBAND IS DEPLOYED ONCE AGAIN TO THE MIDDLE EAST WITH US AIR FORCE. FORD FIGURE OUT THE PROBLEM WITH THIS CAR BEFORE IT CAUSES ACCIDENTS OR WORSE FATALITIES! *TR
Vehicle speed control, Mar 26, 2014
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY FAILURE. *SMD THE CONSUMER STATED WHILE DRIVING AT A SPEED OF 45 MPH. SHE HEARD WHAT SHE THOUGHT WAS A LIGHT POP, AND THE VEHICLE IMMEDIATELY STARTED LOOSING POWER, AND NO MATTER HOW HARD SHE APPLIED THE ACCELERATOR, IF HAD NO EFFECT ON THE VEHICLE. *JB THE CONSUMER STATED SHE EXPERIENCED ANOTHER FAILURE ON MARCH 15, 2014. UPDATED 04/02/14
Steering, Electronic stability control (ESC), Mar 21, 2014
STARTED MY CAR AND EVERYTHING WAS FINE, WITHIN 45 SECONDS OF DRIVING MY DASH SAID SERVICE POWER STEERING NOW AND THEN SERVICE ADVANCETRAC, WITH THE ADVANCETRAC LIGHT COMING ON. AS SOON AS THIS HAPPENED MY POWER STEERING WAS COMPLETELY GONE AND I COULD HARDLY TURN. IT HAS NEVER WORKED SINCE AND WHENEVER I START THE CAR IT SAYS SERVICE POWER STEERING NOW SHORTLY FOLLOWED BY SERVICE ADVANCETRAC. *TR
Service brakes, Mar 21, 2014
BRAKE PEDAL GOES TO FLOOR, USED EMERGENCY BRAKE TO AVOID REAR END ACCIDENT, DEALER CLAIMS METAL BRAKE LINE FAILURE DUE TO CRIMP FROM FACTORY INSTALL. LOCATION OF FAULT WAS UNDER AIR CONDITIONING UNIT. DEALER ORDERED NEW LINE FROM TENNESSEE, TOOK A WEEK, RENTAL CAR $200 AND LINE REPLACEMENT $488. I SUSPECT EARLIER REAR BRAKE ISSUE WAS CAUSED BY THIS FACTORY INSTALLED CRIMP. *TR
Service brakes, Mar 21, 2014
METAL TO METAL GRINDING REAR BRAKES AT 19967 MILES, DEALER CLAIMS RUSTY CALIPER PINS, REPLACED ROTORS, CALIPERS AND PADS FOR $283 OUT OF POCKET, NOT COVERED UNDER WARRANTY. FRONT BRAKES FINE AND WEARING NORMALLY. *TR
Structure, Latches/locks/linkages, Mar 20, 2014
I WAS A PASSENGER IN A 2010 FORD FUSION AND WAS IN THE FRONT PASSENGER SEAT AND ANOTHER PERSON WAS IN THE RIGHT REAR PASSENGER SEAT. I WAS EXITING THE CAR AND BECAUSE THE DOOR HAD OPENED TO FAR, I USED MY HANDS TO PULL MYSELF OUT OF THE CAR. AT THE SAME TIME, THE PASSENGER IN THE RIGHT REAR SEAT WAS IN THE PROCESS OF OPENING THEIR DOOR AND EXITING. DUE TO THE CLOSE PROXIMITY OF THEIR DOOR EDGE (APPROXIMATELY 1/16 INCH) AND THE CAR ITSELF, A FINGER TIP ON MY RIGHT HAND WAS COMPLETELY AMPUTATED WHEN THE DOOR WAS OPENED. I WAS TAKEN BY AMBULANCE TO HOSPITAL WHERE SURGERY WAS PERFORMED.
Engine, Mar 20, 2014
WHILE DRIVING THE ENGINE JUST CUT OUT. THERE WAS NO RESPONSE FROM THE GAS PEDAL AT ALL. THE ENGINE WAS SURGING AROUND 10000 RPM, AND RUNNING VERY ROUGH. THEN THE VEHICLE WENT IN TO LIMP HOME MODE. I WAS ABLE TO SHUT IT DOWN PUT IT IN PARK AND RESTART, BUT AFTER A WHILE IT STARTED ALL OVER AGAIN. THIS HAPPENED MULTIPLE TIMES DURING THE DAY. *TR
Steering, Mar 20, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WAS A SUDDEN LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH THE STEERING WHEEL MALFUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN UNKNOWN REPAIR WAS PERFORMED. THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 48,382. THE VIN WAS UNAVAILABLE.