2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Vehicle speed control, Feb 14, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,300. *TR
Power train, Engine, Feb 14, 2014
IN A NUT SHELL THE CAR WOULD NOT ACCELERATE PROPERLY IT KEPT DYING OUT EVERY TIME I WOULD MASH ON THE ACCELERATOR.WENT TO AUTOZONE AND HAD A SCANNER PUT ON THE VEHICLE AND A NUMBER OF CODES CAME BACK POINTING TO THE THROTTLE ACCELERATOR CONTROL WHEN LOOKING FOR THE PART IT CAME BACK AS THE ENTIRE THROTTLE BODY. THEN COME TO FIND OUT THE PART HAD TO BE ORDERED, THEN IT COULD NTO BE ORDERED FROM ANY RETAILER, WENT TO THE DEALER ONE DAY TO GET THE PART AND IT WAS PURCHASEABLE, WENT BACK THE NEXT DAY TO FIND IT WAS A RECALL ON THAT PART WENT TO ANOTHER DEALER TO HAVE THE RECALL HONORED AND THEY GAVE ME THIS SPILL ABOUT THE COST OF A DIAGNOSTIC TEST, SAYING IT HAD TO BE DONE BEFORE THEY COULD KNOW FOR SURE IF IT WAS THE THROTTLE BODY. THEN LATER THAT DAY THEY CALL BACK SAYING IT WAS SOME KIND OF AIR HOSE THAT A RAT HAD CHEWED THROUGH. SOUNDS LIKE A BUNCH OF HOORAH TO ME. TELL ME WHAT DO YOU THINK. *TR
Structure, Feb 13, 2014
THE CHROME ON THE INTERIOR DOOR HANDLES OF THIS 2010 FORD FUSION IS PEELING. THERE IS A FORD TSB ON THIS ISSUE AS WELL AS NHTSA ITEM NUMBER - 10039156 WHICH I HAVE FOUND ONLINE. AS A RESULT OF THIS CHROME PEELING MY SON SUSTAINED A CUT ON HIS FINGER. I HAVE CONTACTED FORD AND THEY WILL NOT PAY FOR EITHER THE PARTS OR THE LABOR TO ADDRESS THIS KNOWN DEFECT. I WOULD LIKE TO FILE A COMPLAINT AGAINST FORD REGARDING THIS ISSUE WITH THE HOPE THAT THEY WILL ADDRESS THIS. *TR
Vehicle speed control, Feb 13, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ENGAGED INTO NEUTRAL INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,200. *TR
Steering, Electrical system, Equipment adaptive/mobility, Feb 12, 2014
EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING' ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORKED. THE 2010 FORD FUSION WAS OUT OF WARRANTY, (4 YEARS OLD, LESS THAN 8,500 MILES ON ODOMETER) SO I HAD TO PAY THE DEALERSHIP ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A BROKEN, AND NON-WORKING SPEAKER IN THE TOP OF THE REAR SEAT. THE COST TO REPLACE THIS SPEAKER WOULD BE APPROXIMATELY, $350.00, AND THERE WOULD BE NO GUARANTEE THAT THIS WILL FIX THE 2 PROBLEMS, ALTHOUGH THE MECHANIC SAID HE WAS 98% SURE THE DIAGNOSTIC WAS CORRECT. FORD MOTOR COMPANY OFFERED TO PAY $200 TOWARD THE REPAIR. RESULT: TWO SAFETY SYSTEMS ARE NOW WORKING, BUT I HAD TO PAY $300.00 OF THE $500.00 COST TO DIAGNOSE AND REPAIR THESE SAFETY SYSTEM FEATURES. A SPEAKER IN THE TOP OF THE REAR SEAT' IS A PART OF AN AUTO THAT AN OWNER EXPECTS WOULD LAST FOR THE LIFE OF THE AUTO, AND CERTAINLY MORE THAN 8,500 MILES ON AN ODOMETER. SINCE THIS SPEAKER IS AN INTEGRAL PART OF BOTH SAFETY SYSTEMS, NOT SUBJECT TO ANY WEAR AND TEAR, ITS FAILURE TO WORK/OPERATE AS DESIGNED IS AN OBVIOUS DESIGN OR PRODUCT FAULT, AND SOMETHING THAT FORD MOTOR SHOULD REPAIR AT ITS EXPENSE. *TR
Engine, Feb 12, 2014
THIS IS IN REGARDS TO NHTSA ACTION NUMBER: PE13003 MY FUSION WAS HAVING STALLING PROBLEMS LEAVING MY NEIGHBORHOOD. IT WOULD ACT AS THOUGH THERE WASN'T ENOUGH FUEL BUT NOT ENOUGH TO STALL OUT. THE ENGINE WOULD SHAKE LIKE CRAZY AND THROW THE ENTIRE CAR INTO A SHAKE THAT WAS INCREDIBLY STRONG. I WOULD HAVE TO STOP, PARK AND SHUT OFF THE ENGINE TO GET IT TO STOP. THIS HAPPENED AT LEAST TWICE A WEEK LEAVING THE HOUSE IN THE MORNING ON MY WAY TO WORK. ONCE IT SHOOK SO HARD I THOUGHT IT MIGHT TEAR THE ENGINE MOUNTS RIGHT OUT OF THE CAR. I TOOK THE VEHICLE TO MULLINAX FORD OF APOPKA WHERE THEY HAD TO REPLACE THE THROTTLE BODY. THEY CLAIMED IT WAS NOT UNDER WARRANTY AS IT ISN'T A "MECHANICAL" ENGINE PART, THAT IT WAS AN ELECTRONIC COMPONENT. *TR
Power train, Feb 8, 2014
SIMILAR STORY TO OTHER POSTINGS REGARDING AUTOMATIC TRANSMISSION: INCREASINGLY PROLONGED SHIFTING BETWEEN LOW GEARS (RUNNING AT INCREASINGLY HIGHER RPMS BEFORE SHIFTING), CAR PERIODICALLY JERKS FORWARD WHEN ACCELERATING FROM 0, AND NOW TRANSMISSION FLUID IS LEAKING FROM LEFT HALF SHAFT SEAL. WILL COST OVER $500 TO REPLACE SEAL, BUT WILL TAKE A FEW DAYS FOR THE DEALER TO GET THE "KIT," BECAUSE THERE ARE 2000 BACK-ORDERS!!!! ORIGINALLY BOUGHT THE CAR BECAUSE OF HIGH RATINGS, AND MY DISAPPOINTMENTS WITH HONDA AND TOYOTA, AND THE RUMOR THAT FORD STOPPED BUILDING CRAPPY CARS - GUESS SOME THINGS NEVER CHANGE (EXCEPT, OF COURSE, HOW MUCH THEY CHARGE FOR CRAP). WOULD LOVE TO FIND A DECENT, REASONABLY PRICED CAR, BUT SUSPECT THEY NO LONGER EXIST. *TR
Power train, Feb 7, 2014
MY VEHICLE REGULARLY "BUCKS" AND HAS ISSUES SHIFTING. THERE IS AN APPARENT TRANSMISSION PROBLEM AND KNOWN LEAKING ISSUE ON THIS MODEL OF THE FORD FUSION. THERE ARE OVER A 1000 COMPLAINTS ABOUT THIS ON THE INTERNET THAT I HAVE FOUND AND FORD REFUSES TO DO ANYTHING ABOUT IT. THIS IS A FAULT OF THEIRS AND THEY SHOULD BE RESPONSIBLE FOR THIS FIX! *TR
Steering, Feb 6, 2014
DRIVING HOME FROM WORK ON THE EXPRESSWAY AT 65 MPH WHEN SUDDENLY THE SERVICE POWER STEERING NOW ALERT CAME ON. LOST ALL POWER STEERING AND HAD TO PULL OFF THE EXPRESSWAY. CAR HAD TO BE TOWED AS STEERING WHEEL WAS LOCKED IN POSITION. FORD DEALER TELLS ME HAD COMPLETE POWER STEERING FAILURE. THIS IS A VERY DANGEROUS PROBLEM AND DUE TO THE NUMBER OF COMPLAINTS FILED, I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS. *TR
Vehicle speed control, Feb 5, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL FUNCTION ONCE RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THERE WAS A CONCURRENT INVESTIGATION FOR THE FAILURE UNDER NHTSA ACTION NUMBER: PE13003 (ENGINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Steering, Feb 4, 2014
POWER STEERING COMPLETELY FAILED AND SERVICE POWER STEERING NOW CAME ON THE DASH WARNING. LATER SERVICE ADVANCETRAC ALSO CAME ON DASH WARNING. STEERING VERY DIFFICULT AT SLOW SPEEDS. LIKELY TOO DIFFICULT FOR SMALL PERSON TO NEGOTIATE A PARKING LOT. CAR HAS ELECTRIC POWER STEERING AND ENTIRE STEERING RACK MUST BE REPLACED AS THE FAILED SENSOR IS NOT SERVICEABLE FROM ACTUAL RACK AND PINION. COST OF PART FORD PART STE27 IS $1186.74 PLUS LABOR. IF PART FAILED IN A TURN WHEN DRIVER ASSUMES EASY STEERING I COULD SEE A PROBLEM OCCURRING. *TR
Electrical system, Vehicle speed control, Service brakes, Feb 3, 2014
IT IS THE TYPICAL THROTTLE BODY ISSUE EVERYONE ELSE IS COMPLAINING ABOUT. IT WOULD RANDOMLY STALL COMPLETELY OUT ON THE MAIN ROAD. OCCASIONALLY, I COULD TURN OFF THE CAR AND THEN TURN IT BACK ON AND IT WOULD DRIVE ME A FEW MORE MILES BEFORE STALLING OUT AGAIN. CAR WOULD RANDOMLY ACCELERATE WHILE APPLYING THE BRAKES. CAR WOULD VIOLENTLY "JUMP" LIKE IT WAS MISSING GEARS WHILE ACCELERATING. ALMOST IMPOSSIBLE TO ACCELERATE SPEED WITHOUT PUTTING MY FOOT TO THE FLOOR. I BOUGHT A NEW THROTTLE BODY FOR ABOUT $400 I THINK IN SEPTEMBER 2012 AND WITHIN A YEAR IT WAS ALREADY DOING THE SAME THINGS MENTIONED ABOVE. I JUST RECEIVED AN EXTENDED WARRANTY FROM FORD IN THE MAIL AND WILL GET A REFUND FOR MY PREVIOUS EXPENSE ON A NEW THROTTLE BODY. IT PRETTY MUCH SEEMS LIKE A RECALL BUT WITHOUT ACTUALLY SAYING IT IS. I DON'T KNOW IF THERE IS ANY FURTHER ACTION THAT CAN BE TAKEN BUT IF SO THEN PLEASE DO. THIS IS A DANGEROUS CAR WITH A SHORT SHELF LIFE. I ALMOST GOT BLASTED FROM MY SIDE TWICE BECAUSE I WOULD BE TURNING OFF A 4 LANE ROUTE WITH PLENTY OF DISTANCE FROM ONCOMING TRAFFIC AND THE CAR WOULD STALL. I WAS BASICALLY A SITTING DUCK SIDEWAYS HOPING IT WOULD ROLL ME FAST ENOUGH TO GET OUT OF THE WAY. I HOPE THIS HELPS. *TR
Power train, Feb 3, 2014
I WAS DRIVING AT APPROXIMATELY 45 MPH, WHEN SUDDENLY THE CAR STARTED TO VIOLENTLY SHAKE AND DECELERATED TO 10 MPH. THE "CHECK ENGINE" AND WRENCH ICON LIGHTS CAME ON. I REFERRED TO MY OWNER'S MANUAL, WHICH DIRECTED ME TO TAKE MY CAR TO THE DEALERSHIP. I DROVE SLOWLY FOR 4 MILES TO THE NEAREST FORD DEALERSHIP. THEY INFORMED ME THAT THE ISSUE WAS WITH THE "THROTTLE BODY" AND SAID THAT IS WOULD NEED TO BE REPLACED AT A COST OF $550 (INCL. PARTS AND LABOR). I HAD THE PART REPLACED AT THAT TIME AND THE PROBLEM APPEARS TO BE RESOLVED. *TR
Power train, Feb 3, 2014
VEHICLE SHIFTS VERY ABRUPTLY WHEN COLD AND FIRST STARTING OUT, ALMOST STALLING OUT WHEN PULLING OUT INTO ONCOMING TRAFFIC. LOOKS LIKE THERE IS TRANSMISSION FLUID LEAKING OUT FROM A SEAL. *TR
Steering, Electronic stability control (ESC), Feb 1, 2014
I TURNED RIGHT OUT OF A PARKING LOT ONTO THE HIGHWAY TRAVELING AT 35 MPH WHEN THE "POWER STEERING FAULT" LIGHT CAME ON THE STEERING FELT HEAVER THAN USUAL I DROVE ABOUT 7 MILES THAN PARKED CAR. WHEN I RESTARTED THE CAR AFTER 2 HOURS THE INFORMATION PANEL SAID "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" AND THE POWER ASSIST WAS OFF EXTREMELY DIFFICULT TO STEER. COULD BE EXTREMELY DANGEROUS IF THIS WAS TO HAPPEN IN A PARKING LOT WITH PEOPLE AROUND. *TR
Fuel/propulsion system, Jan 31, 2014
AFTER GAS FILL UP. CAR DIFFICULT TO START. TAKES SEVERAL TRIES TO GET IT GOING AND THEN STUMBLES AND RUNS ROUGH FOR A WHILE. WHEN CAR WAS NEW IT DID IT A FEW TIMES. INCIDENT OCCURRED MORE AND MORE AS MILES INCREASED. BY 90,000 MILES, IT ALMOST ALWAYS HAPPENS. *TR
Fuel system, Gasoline, Jan 31, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE NOTICED A LEAK UNDERNEATH THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 140,000. UPDATED 04/22/14 MA UPDATED 04/24/14
Power train, Jan 29, 2014
THIS IS THE SECOND TIME THIS HAPPENED. FIRST TIME ABOUT 8 WEEKS AGO....SAME THING, THE CAR SLOWED DOWN/STOPPED/VIBRATED..A PICTURE OF SOMETHING LOOKING LIKE A WRENCH SHOWED UP ON THE DASH. WHEN I LOOKED INTO THE CAR MANUAL IT DEPICTED A PICTURE OF A THROTTLE CONTROL/TRANSMISSION. *TR
Power train, Jan 28, 2014
TRANSMISSION FLUID LEAKS OUT OF LEFT SIDE HALF SHAFT AREA. FORD HAS ISSUE A TSB FOR THE PROBLEM. MY CAR IS PRESENTLY AT A DEALERSHIP WAITING ON PARTS. PARTS ARE ON NATIONAL BACK ORDER AND FORD PRESENTLY CANNOT GIVE ME A DATE WHEN PARTS WILL BE AVAILABLE. *TR
Power train, Engine, Jan 28, 2014
CAR HAD A DEFECTIVE THROTTLE BODY THAT CAUSED THE CAR TO LOSE POWER AND SHAKE. WRENCH LIGHT WOULD COME ON. *TR
Steering, Electrical system, Tires, Jan 28, 2014
I HAVE JUST HAD THIS FIXED 2 WEEKS AGO FOR THE SAME PROBLEM. JANUARY 24, 2013 MY POWER STEERING AND ADVANCE TRAC LIGHT CAME ON AGAIN. I TOOK IT TO THE MECHANICS TODAY AND THEY TELL ME THAT THE TIRES MAY NEED TO BE REPLACED AND I HAVE EVEN DONE 60,000 MILES ON THE TIRES-YET THEY ARE WORN OUT ALREADY. I KNEW I NEEDED TIRES, MY INSPECTION IS DUE NEXT MONTH. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND I AM ALREADY HAVING PROBLEMS WITH IT. I'M ANGRY! I THOUGHT FORDS WERE BETTER BUILT NOW-A-DAYS. WRONG............I'M SO DISAPPOINTED WITH THIS CAR. FAIRLY NEW AND HAVING WHAT I CONSIDER MAJOR PROBLEM. *TR
Air bags, Structure, Jan 28, 2014, crash
WHILE WAITING FOR A TRAFFIC LIGHT, WITHOUT ANY WARNING A TRUCK HIT ME IN THE REAR AND PUSHED ME IN FRONT OF THE VAN ALSO WAITING FOR A TRAFFIC LIGHT. AS A RESULT MY CAR SUSTAINED MAJOR DAMAGE TO THE REAR AND FRONT AND ALSO MY REAR WINDOW WAS COMPLETELY BUSTED OUT. MY AIR BAG NEVER DEPLOYED. MY CAR WAS TOTALED. I WAS TRANSPORT TO THE HOSPITAL BY AMBULANCE. I SUSTAINED A CONCUSSION AND INJURIES TO MY NECK, BACK, WRIST, KNEES, ANKLES, FEET AND ARMS ETC. I HAVE NUMBNESS IN MY TOES AND RADIATES DOWN MY ARMS AND LEGS. MY FACE WAS SWOLLEN AND HAVE PAINFUL PRESSURE AND NUMBNESS IN MY FACE. I ALSO SUFFER FROM SLEEPLESS NIGHTS FROM THE PAIN AND HEADACHE DAILY. AND A HOST OF OTHER SYMPTOMS. I AM HAUNTED BY THIS DAY AND CAN STILL HEAR THE INITIAL BANG AND THE FEELING LIKE I WAS GOING TO BE CRUSHED. *TR
Steering, Jan 27, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING A 35 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT STATED STEERING WHEEL WAS VERY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Steering, Jan 27, 2014
THERE WAS A FLAT TIRE ON THE VEHICLE CAUSING THE EPS (ELECTRONIC POWER STEERING) TO HAVE A PROBLEM. WHEN THE TIRE WAS AIRED UP, THE ERROR ON THE POWER STEERING DID NOT GO AWAY. I HAVE READ FROM MANY ONLINE WEBSITES AND RESOURCES THAT THIS IS A VERY COMMON PROBLEM. DEALERSHIPS ACT LIKE THEY HAVE NEVER HEARD ABOUT IT, BUT IF YOU TYPE IN THE YEAR MAKE AND MODEL AND STEERING, IT PULLS MANY PAGES OF THE EXACT PROBLEM. I HAVE BEEN READING REPORTS FROM THESE SITES AND THEY ALL SAY IT IS SOMETHING ELSE WRONG WITH IT AND ALL THE DEALERSHIPS REPLACE SOMETHING DIFFERENT JUST TO MAKE MONEY. I HAVE TALKED TO MANY MECHANICS THAT ARE NOT ASSOCIATED WITH FORD AND IF THE CODE IS CLEARED FROM THE COMPUTER, OR RESET SO TO SPEAK, THE PROBLEM IS ERASED BUT THE DEALERSHIPS DON'T WANT TO DO THAT BECAUSE THAT IS HOW THEY MAKE MONEY. *TR
Steering, Electronic stability control (ESC), Jan 26, 2014
2010 FORD FUSION SEL V6 ENTERED VEHICLE FOR ERRAND. VEHICLE STARTED NORMALLY, HOWEVER AFTER SHORT DISTANCE POWER STEERING ALMOST LOCKED UP, INFO ON DASH STATED SERVICE POWER STEERING AND ADVANCE TRAK SYSTEMS NOW. HAVE REPLACED POWER STEERING RACK WITH NEW FORD PARTS. FIRST ONE LASTED FOUR WEEKS THEN TROUBLE MESSAGE ON DASH ACTIVATED. VEHICLE STILL DROVE NORMALLY. UPON PARKING AND RESTARTING STEERING WAS ALMOST LOCKED UP AGAIN. REPLACED RACK SECOND TIME. VEHICLE DROVE NORMALLY FOR TWO WEEKS THEN SYSTEM ACTED AS IT HAD BEFORE THE FIRST RACK WAS REPLACED. CURRENTLY VEHICLE IS STEERABLE FOR VERY STRONG PERSON BUT AVERAGE COULD NOT STEER VEHICLE. THIS ISSUE, WOULD WITHOUT DOUBT LEAD TO CRASH AND INJURY WERE IT TO OCCUR WHILE ON HIGHWAY. *TR