2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Fuel system, Gasoline, Power train, Jan 26, 2014
WIFE WAS DRIVING DOWN 4 LANE HIGHWAY WHEN CAR STALLED AND DIED DUE TO BAD THROTTLE BODY. CARS BEHIND HER HAD TO CHANGE LANES, ONE TRUCK HAD TO SLAM ON BRAKES. THE RED WRENCH LIGHT CAME ON. I'VE HEARD OTHER COMPLAINTS ON THE VERY SAME ISSUE WITH NOTHING BEING DONE. I'M REPORTING NOW BECAUSE I'VE GOT ANOTHER ISSUE WITH THE DRIVER SIDE AXLE LEAK. ALSO ANOTHER ISSUE I'VE SEEN MULTIPLE REPORTS ON. I BOUGHT EXTENDED WARRANTY BUT HAVE BEEN OUT $200 FOR DEDUCTIBLE. THESE ARE ISSUES THAT FORD NEEDS TO STEP UP AND MAKE RECALLS. THE BAD THING IS I'VE HAD TO WAIT FOR THE PARTS BOTH TIMES BECAUSE ITS SUCH A BAD ISSUE THAT EVERYTHING IS ON BACKORDER. PLEASE GET THESE THINGS TAKEN CARE OF BEFORE SOMEONE GETS SERIOUSLY HURT. MY WIFE WAS VERY CLOSE TO GETTING HIT BY A BIG TRUCK. I THINK PEOPLE THAT HAVE BEEN OUT MONEY FOR THESE THINGS SHOULD ALSO GET REFUNDED. THERE NEEDS TO BE A RECALL ON BOTH ISSUES. THANK YOU.. *TR
Vehicle speed control, Engine, Jan 22, 2014
WHILE DRIVING LOOSE POWER, HAVE TO STOP AND SHUT OFF AND RESTART VEHICLE TO GET THROTTLE RESPONSE BACK. HAD TO HAVE THROTTLE BODY REPLACED. THERE ARE SEVERAL CASES OF THIS LISTED ON INTERNET. SHOULD BE THE SAME ISSUE AS IN YOUR INVESTIGATION PE13003. I WOULD LIKE TO BE KEPT INFORMED IF THIS TURNS INTO A RECALL, AS I WOULD LIKE FORD TO REIMBURSE ME FOR THE COST OF REPLACING THE THROTTLE BODY. *TR
Steering, Electrical system, Jan 20, 2014
IN THE MIDDLE OF DRIVING APPROX 25MPH, SERVICE ADVANCETRAC LIGHT CAME ON AND THEN OFF VERY QUICKLY, THOUGHT MAYBE IT WAS AN ELECTRICAL GLITCH. ARRIVED AT DESTINATION 5 MINUTES LATER AND SHUT OFF CAR. A HALF AN HOUR LATER, WENT TO TURN ON CAR AND THE SERVICE ADVANCETRAC/SERVICE POWER STEERING NOW LIGHTS WERE ON. WHEN I TRIED TO DRIVE THE CAR TO THE NEAREST GAS STATION, THE CAR WOULD BARELY MOVE AT ALL LET ALONE TURN. HAD TO PUT HAZARDS ON AND CONTINUE DRIVING WHILE ALMOST HITTING ABOUT 5 CARS DUE TO NO POWER STEERING. EXTREMELY DANGEROUS AND EXTREMELY COSTLY PROBLEM. AFTER HAVING THIS HAPPEN TO ME I HAVE BEEN RESEARCHING AND VERY MANY CASES OF THIS OCCURRED, I AM VERY SHOCKED THAT FORD HAS NOT ISSUED A RECALL FOR THE 2010 FUSIONS. *TR
Steering, Jan 20, 2014
DROVE TO WAL-MART AT AROUND 5 MINUTES AFTER DRIVING MY STEERING WENT OUT AND GOT A MESSAGE SAYING SERVICE POWER STEERING AND ADVANCED TRACK. A FRIEND OF MINE ALSO OWNS THE SAME VEHICLE AND HE ALSO EXPERIENCED THE SAME ISSUE. *TR
Vehicle speed control, Jan 19, 2014
I WAS DRIVING ON A TWO LANE HIGHWAY WHEN THE THROTTLE WOULD NOT ENGAGE. I TRIED TO ACCELERATE BUT IT WOULD NOT, THE CAR JUST LOST POWER BUT DID NOT STOP RUNNING. *TR
Service brakes, Jan 18, 2014, crash
I WAS IN STOP AND GO TRAFFIC AND ENCOUNTERED A HARD BRAKING SITUATION. I SLAMMED ON THE BRAKES AND MET NO RESISTANCE FROM THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO ABS ENGAGING. I NEVER EVEN GOT A SQUEAL OF THE BRAKES WORKING. I WAS AT LEAST A CAR LENGTH BACK WHEN I SLAMMED ON THE BRAKES. I ENDED UP HITTING THE CAR IN FRONT, THEY IN TURN HIT THE CAR IN FRONT OF THEM. IRONICALLY I WAS THE ONLY ONE HURT FROM THIS CRASH. I FRACTURED MY FOOT FROM HITTING THE BRAKE SO HARD. I CAN'T IMAGINE THIS IS A NORMAL BRAKE FUNCTION. I BOUGHT THIS CAR AS A CERTIFIED USED CAR WITH 4000 MILES IN NOVEMBER 2013. I HAVEN'T HAD MY FIRST SERVICE SINCE THE PURCHASE. ROAD CONDITIONS BARE,FLAT SURFACE AND DOWNHILL. WEATHER AROUND 30 DEGREES AND SOME LIGHT FOG. I WILL RETURN TO DEALER TO INSPECT BRAKES. *TR
Engine, Jan 18, 2014
MY 2010 FUSION CAR HAD BEEN USING QUITE A BIT OF GAS, THE CHECK ENGINE SYMBOL CAME ON, . I TOOK MY CAR TO THE DEALER AND WAS TOLD I NEEDED TO REPLACE THE EVAP CANISTER AND THE PURGE VALVE FOR 800.00 AS I HAD P0456 CODE, AND A P2169 CODE AND HAS RAW FUEL LEAKAGE. I RESEARCHED THE INTERNET AND CAME ACROSS SEVERAL COMPLAINTS AS WELL AS A TSB BULLETIN, THAT THIS IS A COMMON FAILURE IN THIS YEAR MAKE/MODEL OF THE CAR. I THINK FORD IS AWARE THAT THESE COMPONENTS ARE FAULTY/DEFECTIVE AND DO FAIL AND SHOULD BE HELD ACCOUNTABLE AND MADE TO STAND BEHIND THEIR PRODUCT(S). CONSUMERS SHOULD NOT HAVE TO PAY CAR PAYMENTS AND MAKE COSTLY REPAIRS ON A 3 YEAR OLD CARS. I BELIEVE A RECALL SHOULD BE MADE ON THIS CAR CONCERING THIS KNOW PROBLEMATIC MATTER . *TR
Steering, Jan 18, 2014
I WAS DRIVING OUT OF WORK ONE DAY GOING APPROX. 15MPH AND THE ADVANCE TRAC ERROR CAME UP ON THE DASH , I PULLED OVER , TURNED MY CAR OFF AND ON AGAIN AND SEEMED A LITTLE STIFF IN THE WHEEL,NOTING THAT THE SERVICE POWER STEERING NOW LIGHT POPPED ON.ON THE DASH IT SHOWED THE SLIPPERY SYMBOL THE SAME LIGHT YOU MAY GET ON ICED ROADS IN THE WINTER TIME, THAT NEVER WENT OFF. TO ME IT MAY HAVE BEEN A RESTART ISSUE, ABOUT 50FT DOWN THE ROAD THE STEERING WENT OUT AND 2 HOURS LATER IT WAS TOWED. I WENT TO A DEALER AND THEY SAID IT WOULD BE A $1700-$2000 REPAIR. I CONTACTED FORD AND LET THEM KNOW MY CIRCUMSTANCES WITH SOME HELP AT A DIFFERENT DEALER WITH LOWER LABOR AND PART PRICING , I WAS ABLE TO GET IT FIXED. ABOUT A WEEK AFTER THE REPAIR THE SAME ISSUE AND ERROR CAME UP ON THE DASH AND THE SAME RESULTS WITH THE STEERING WENT OUT, WENT TO THE DEALER , THEY SAW MUD UNDERNEATH OF COURSE BECAUSE I LIVE ON COUNTRY ROADS,REPLACED THE PART AGAIN AND SAID THIS TIME FORD WILL NEED TO SEE PICTURES IF A THIRD INCIDENT LIKE THIS HAPPENS AND TO MAKE SURE A FULL UNDER BODY WASH IS INITIATED TO REMOVE ANY DIRT. JUST THIS WEEK ON 1/22/2014, SAME ISSUE, SAME RESULTS FOR A THIRD TIME IT STARTED AS I WAS HEADING INTO WORK, I WENT TO THE DEALER AND HE TELLS ME THAT IT IS AN ANGLE SENSOR IN THE STEERING , IT WAS RE-CALIBRATED AND IF IT FAULTS AGAIN IT WILL NEED REPLACED. SO I QUESTION IF THE RACK AND PINION WERE FINE, WHY DID I HAVE THAT REPLACED IF IT WAS AN ANGLE SENSOR TO START OUT WITH. BECAUSE THIS ISSUE IS REOCCURRING AND I STRONGLY BELIEVE THAT THE RACK AND PINION WHICH WERE REPLACED TWICE IN A TWO WEEK SPAN OF EACHOTHER, AND NOW IT IS A SENSOR THAT I HAVE NEVER HEARD OF. *TR
Steering, Jan 16, 2014
THIS IS THE THIRD TIME MY POWER STEERING HAS GONE OUT. THE PART HAS BEEN REPLACED TWICE. I PAID 1600+ DOLLARS AND STILL IT MALFUNCTIONS. *TR
Power train, Engine, Jan 16, 2014
CAR HAS STALLED OUT BEFORE A FEW TIMES. THIS TIME, IT CHUGGED WITH THE WRENCH LIGHT ON, BROWN/GREY EXHAUST. SHUT IT OFF, TRIED AGAIN. THE SAME. I INCHED MY WAY OVER TO THE SIDE OF THE STREET. SO GLAD I WAS NOT ON THE FREEWAY GOING TO WORK!!!!!!!!!!!!!!!! RECALL THIS CAR SO WE CAN GET OUR MONEY BACK, OR GIVE ME BIG DISCOUNT ON NEW DIFFERENT CAR/TRUCK. POOR WORKMANSHIP ON THIS YEAR OF VEHICLE. CAR OF THE YEAR? WHAT A JOKE. *TR
Engine and engine cooling, Power train, Jan 15, 2014
I WAS DRIVING MY KIDS HOME FROM SCHOOL AND AS WE WERE TURNING I PRESSED ON THE GAS AND IT STALLED, I PRESSED IT AGAIN AND NOTHING. THEN TODAY SAME THING IN THE MIDDLE OF THE INTERSECTION THANK GOD THERE WASN'T A LOT OF TRAFFIC. *TR
Power train, Electronic stability control (ESC), Engine, Jan 15, 2014
WE WERE STOPPED IN HEAVY TRAFFIC IN ORLANDO 800 MILES FROM HOME. THE CAR WOULD NOT ACCELERATE SO WE LIMPED INTO A GAS STATION. A TOW TRUCK OPERATOR WAS AT THE GAS STATION AS WELL AS A MECHANIC. THEY BOTH SAID IT IS A VERY COMMON FORD THROTTLE CONTROL FAILURE. FORD QUOTED US $1000 TO FIX THE PROBLEM BUT A MECHANIC FIXED IT FOR $450. INITIALLY, HE CLEANED THE THROTTLE CONTROL AND CHANGED THE SPARK PLUGS. IT DROVE FINE IN TEST DRIVE BUT FAILED AGAIN ON OUR WAY TO HOTEL. WE PURCHASED THE PART FROM GREENWAY FORD IN WINTER PARK FL. THEY HAD 24 IN STOCK BECAUSE IT IS NOT UNCOMMON TO SELL 12 A DAY SINCE THE PROBLEM IS SO COMMON. THE PROBLEM IS NOW SOLVED BECAUSE WE DROVE THE CAR TO TOYOTA AND TRADED IT IN. *TR
Steering, Jan 14, 2014
WHILE TRAVELING ON A SIDE ROAD, THE DIC STATED 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC', SHORTLY AFTER THE STEERING LOCKED UP AND IT DISPLAYED 'SERVICE POWER STEERING NOW'. LUCKILY I WASN'T MID TURN OR MY VEHICLE WOULD HAVE GONE OFF THE ROAD OR INTO ON COMING TRAFFIC. AFTER RESTARTING THE VEHICLE THERE WAS NO CHANGE IN THE CONDITION. MY OBD READER DISPLAYED CODES C1277 AND C1963. *TR
Engine, Jan 14, 2014
I HAD JUST HA THE OIL CHANGED AT THE FORD DEALERSHIP IN MORROW, GA. WHO ALWAYS DO AND INSPECTION TO SEE IF THERE ARE OTHER SERVICES NEEDED, WHICH THEY FOUND NO ONE. TWO WEEKS LATER ON MY WAY HOME THE ENGINE RAN HOT. AS IT TURNS OUT THE WATER PUMP HAD FAILED BECAUSE OF PLASTIC IMPELLERS THAT ARE IN THE WORKMANSHIP. CALL FORD IN DETROIT TO INQUIRE AND THEY INFORMED ME THAT THERE WAS NO RECALL BECAUSE OF THE PROBLEM. I'M NOT SURE IF OTHER OWNERS HAVE HAD THE SAME FAILURE WITH THIS CAR OR NOT, BUT I WOULD LIKE TO KNOW. *TR
Power train, Engine, Jan 13, 2014
THE CAR ON MULTIPLE OCCASIONS WOULD SUDDENLY STOP AND WOULD STALL OUT OR NOT ALLOW ANY ACCELERATION . BATTERY WOULD DIE WHILE DRIVING CAR WOULD VIOLENTLY SHAKE. THROTTLE BODY WAS REPLACED IN THE SUMMER OF 2013 IN DECEMBER OF 2013 WE STARTED HAVING SIMILAR PROBLEMS AGAIN WITH THE SHAKING AND STALLING OUT. THE THROTTLE BODY NEEDS REPLACED FOR THE SECOND TIME IN LESS THEN 1 YEAR. NO ACCIDENTS OCCURRED BUT I COULD SEE THIS LEADING TO ACCIDENT INJURY OR EVEN DEATH IF THIS OCCURRED ON A HIGHWAY. LUCKILY WE HAVE ALWAYS BEEN ON SIDE ROADS WHEN THE ENGINE HAS GIVEN OUT. FORD IS AWARE OF THIS ISSUE ON THIS MODEL OF CAR THIS NEEDS TO BE ADDRESSED AND A RECALL NEEDS TO HAPPEN I HAVE READ HUNDREDS OF REVIEWS SINCE I BEGAN HAVING ISSUES AND ALMOST EVERY SINGLE ONE HAS THE SAME COMPLAINT ABOUT THE THROTTLE BODY THIS IS NOT FAIR TO THE CONSUMERS WHO MIGHT PURCHASE THIS CAR UNKNOWINGLY AND RISK THEIR SAFETY EVERYONE ELSE'S SAFETY ON THE ROAD AND PAY OUT OF POCKET HUNDREDS OF DOLLARS FOR A KNOWN DEFECT! *TR
Service brakes, Jan 13, 2014
THE PARKING BRAKE ON MY MANUAL 2010 FORD FUSION WILL FREEZE IN PLACE IN TEMPERATURES BELOW FREEZING. WHILE THE PARKING BRAKE IS DISENGAGED AND THE INDICATOR LIGHT GOES OFF, THE PADS REMAIN IN CONTACT WITH THE REAR TIRE, CAUSING EXCESSIVE HEAT, THREAT OF FIRE, LOSS OF EMERGENCY BRAKING, OR LOSS OF CONTROL. THIS ALSO CAUSES EXCESSIVE AND PREMATURE WEAR / DAMAGE TO THE AFFECTED BRAKING SYSTEM. THIS PROBLEM IS WELL DOCUMENTED ONLINE BY FORD OWNERS IN NORTHERN CLIMATES. *TR
Service brakes, Jan 7, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE BRAKE LINE FAILED WHEN SHE PUT HER VEHICLE IN DRIVE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WITH THE EMERGENCY BRAKE ON. THE MECHANIC DIAGNOSED THAT THE BRAKE LINE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Power train, Jan 6, 2014
CAR GOING INTO "LIMP" MODE MANY TIMES. MY MOTHER DRIVES THIS CAR AND HAS ALMOST BEEN HIT BECAUSE OF IT GOING INTO "LIMP" MODE. THROTTLE BODY ASSEMBLY REPLACED AT DEALER TO FIX (HAD TO PAY FOR REPAIR). *TR
Vehicle speed control, Engine, Jan 6, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE ONTO THE HIGHWAY, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC FOR INSPECTION, WHO ADVISED THAT THE THROTTLE BODY AND ENGINE GASKET WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,000. UPDATED 3/28/14*CN
Fuel system, Gasoline, Vehicle speed control, Engine, Jan 5, 2014
CAR STARTED TO LOSE POWER AND SPEED WHILE DRIVING. PRESSING THE GAS BARELY MADE IT GO FOR A FEW HUNDRED FEET, THEN IT DIED. ON BUSY HIGHWAY, BUT WAS ABLE TO MAKE IT TO SIDE STREET AND PUSH PAST A DRIVE WAY. RESTARTED AND WAS ABLE TO DRIVE ANOTHER COUPLE OF MILES. AFTER ABOUT 1.5 HOURS OF WAITING, IT DIED 2X WHILE DRIVING ABOUT 2 MILES HOME. THIS HAS HAPPENED BEFORE (A COUPLE OF YEARS AGO) TO THIS SAME VEHICLE (TAKEN TO DEALER AT LEAST 2X FOR THE PROBLEM). BASED ON WHAT I READ TODAY ONLINE, IT SOUNDS LIKE THE "THROTTLE BODY". TRYING TO GET THE CAR TO THE DEALER TOMORROW. *TR
Power train, Vehicle speed control, Jan 3, 2014
WHILE ON THE INTERSTATE GOING 70 MPH I FELT A LOSS OF POWER IN MY FUSION FOLLOWED BY A WRENCH LIGHT COMING ON. I WAS NO LONGER ABLE TO ACCELERATE AND FORTUNATELY WAS ON A STRETCH OF THE HIGHWAY WITH A SHOULDER. AFTER SHUTTING OFF THE CAR AND RESTARTING I WAS ABLE TO DRIVE HOME. I HAD PURCHASED AN EXTENDED WARRANTY AND TOOK IT TO HAVE IT LOOKED AT BUT SINCE NO LIGHTS WERE ON NO CODES REGISTERED AND I WAS TOLD IT WAS FINE. THE NEXT DAY MY CAR ONCE AGAIN STOPPED WORKING WHILE I WAS ON THE INTERSTATE IN THE FAST LANE. VERY SCARY AND DANGEROUS. UPON MY SECOND TRIP TO THE DEALERSHIP IT WAS DETERMINED THE THROTTLE BODY WAS DEFECTIVE AND NEEDED REPLACED. IT APPEARS THIS IS A WIDESPREAD PROBLEM THAT WOULD HAVE BEEN NICE TO KNOW ABOUT. *TR
Steering, Jan 2, 2014
WHILE TRAVELING AT 45 MPH "SERVICE POWER STEERING" MESSAGE APPEARED ON MY DASH AND IMMEDIATELY I LOST ALL POWER STEERING. I WAS ABLE TO TURN INTO A PARKING LOT AND THERE ARE NO SIGNS OF A LEAK NOR IS THERE ANY INDICATION THAT THE PULLEY IS FROZEN. MY FAMILY WAS WITH ME AND IF THIS HAD HAPPENED WHILE MAKING A TURN WHEN I WASN'T ABLE TO ANTICIPATE NEEDING TO COMPENSATE FOR THE LACK OF POWER STEERING, OR IF MY WIFE WAS DRIVING, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. I BELIEVE THAT AFTER LOOKING AT MULTIPLE FORUMS AND DISCOVERING HUNDREDS OF SIMILAR SCENARIOS THAT THIS MODEL VEHICLE NEEDS TO BE RECALLED AND HAVE THE PROBLEM FIXED IMMEDIATELY. THIS IS A POTENTIALLY FATAL PROBLEM. *TR
Vehicle speed control, Jan 2, 2014
WAS DRIVING 70 MILES AN HOUR ON INTERSTATE 64 E AND THOUGHT CAR DIED SO I PULLED OVER AS FAST AS I COULD TO GET OUT OF HARMS WAY, DOZENS OF CARS FLYING BY AND HONKING, HAD A HARD TIME GETTING TO A SAFE PLACE TO PULL OVER AND FIGURED OUT MY CAR DIDN'T DID DIE AFTER ALL, IT WAS RUNNING. AND IT WOULDN'T ACCELERATE AND A WRENCH LIGHT WAS ON. I SHUT MY CAR OFF AND RESTARTED IT AND IDLED ROUGH FOR A MINUTE AND WRENCH LIGHT WENT OUT SO I PROCEEDED ON AND IT DID IT AGAIN ABOUT 60 MILES FURTHER UP THE ROAD SO I TURNED AROUND AND HEADED HOME. NOT A GOOD SITUATION TO BE IN, VERY UNSAFE. READ REVIEWS ON THIS CAR AND LOOKS LIKE I M NOT THE ONLY PERSON WITH THIS SAME PROBLEM AND FORD SHOULD DO SOMETHING TO RESOLVE THIS PROBLEM . VERY WELL COULD HAVE BEEN AN ACCIDENT AND THEY KNOW ABOUT IT. *TR
Electrical system, Vehicle speed control, Jan 2, 2014
WHILE DRIVING MY 2010 FORD FUSION SEL ON A BACK WRONG I LOST PRESSURE TO THE THROTTLE. MY CAR HAD LOST ALL OF ITS SPEED. LUCKILY I WAS ABLE TO PULL OVER BEFORE A CAR COULD HIT ME. EVEN IF I PUSHED THE GAS IT WOULD NOT BUDGE. I BELIEVE THIS IS THE ELECTRONIC THROTTLE BODY CAUSING THE PROBLEM. THIS IS NOT THE FIRST TIME IT HAS HAPPENED. THIS THE 4 TIME. I AM A COLLEGE STUDENT TRAVELING EVERY DAY TO SCHOOL AND BACK. NOT ONLY ON BACK ROADS BUT ALSO ON THE HIGHWAY WHERE IF I LOSE MY ACCELERATION I COULD BE SERIOUS HURT. THIS IS A PROBLEM WITH THE CAR AND IT NEEDS TO BE RECALLED AND FIXED. MY OWN LIFE IS AT RISK DRIVING THIS VEHICLE. *TR
Power train, Engine, Jan 1, 2014
I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT BECAME GREEN I PROCEEDED TO TURN RIGHT THROUGH THE INTERSECTION. AFTER DRIVING ABOUT 25 YARDS THE CAR LOST ALMOST ALL POWER AND THE ENGINE BEGAN TO VIBRATE. THE CAR MOVED FORWARD IN A JERKING MANNER WITH LITTLE POWER (10%). ALL THE DASHBOARD INDICATOR LIGHTS CAME ON AND THEN WENT OFF EXCEPT FOR THE WRENCH LIGHT WHICH STAYED ON. I SHUT THE ENGINE OFF AND WAITED ABOUT A MINUTE BEFORE RESTARTING. ALL INDICATOR LIGHTS WERE OFF AND THE ENGINE WAS VIBRATING AND JERKY WHILE DRIVING THE FIRST FEW FEET AND THEN ALL WENT BACK TO NORMAL. I AM VERY CONCERNED THAT I WOULD BE IN A DANGEROUS SITUATION IF THIS WERE TO HAPPEN ON THE HIGHWAY AT A HIGH SPEED. *TR