2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Equipment, Feb 7, 2012
MY CD PLAYER STOPPED WORKING WITHOUT ANY WARNING. I TOOK MY CAR TO THE DEALER ON 1/31/12 TO SEE WHAT WAS THE PROBLEM. I WAITED ALL DAY AND FINALLY GOT A PHONE CALL SAYING THAT THE CD PLAYER WAS BEING REPLACED. I ASKED WHAT THE PROBLEM WAS AND MY QUESTION WAS IGNORED AND AGAIN I WAS TOLD IT WAS BEING REPLACED BUT THE NEW CD PLAYER WOULDN'T BE IN UNTIL THE NEXT DAY. I RETURNED THERE AGAIN TODAY BECAUSE I GOT AN ERROR MESSAGE ON MY SIRIUS RADION SAYING "FAULT". I CALLED SIRIUS RADIO AND THEY SAID THAT FORD NEEDED TO REPLACE THE SATELLITE MODULE. BY THE TIME I REACHED THE DEALERSHIP IT WAS WORKING AGAIN BUT JUST AS I WAS ABOUT TO PULL OFF, IT HAD THE ERROR MESSAGE AGAIN "FAULT". THEY GAVE ME A LOANER AND I GUESS THEY WILL CALL ME TOMORROW WITH AN UPDATE. *TR
Engine and engine cooling, Power train, Visibility, Feb 7, 2012
I HAVE A FORD FUSION WITH ABOUT 30000 MILES. I FIRST NOTICED A HARD SHIFT AT 10K MILES AND THOUGHT MAYBE ITS JUST A SIMPLE FIX. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. WELL 3K MILES LATER ITS WORSE SO I TAKE IT BACK AND THE TECH SAID ALL THE CLUTCHES WERE REPLACED AND TWO OTHER THINGS WERE DONE! I HAVE TAKEN IT BACK FOUR MORE TIMES AND HAVE NOT HAD IT FIXED. IT APPEARS THAT FORD ADMITTED THERE WAS A PROBLEM WITH A TRANSMISSION CODE THAT FIXES THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A WINDOW MOTOR REPLACED, SOME PULLEYS THAT WERE MAKING A WHISTLING NOISE, AND A BATTERY AND TAILLIGHT THAT WENT OUT CHANGED. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR
Engine and engine cooling, Feb 7, 2012
SINCE I PURCHASED MY FORD FUSION IN 2010, I HAVE HAD NOTHING BUT PROBLEMS. NOT ONLY MECHANICAL BUT, ALSO WITH THE DEALERSHIP. MY CAR SHUTS OFF WHILE DRIVING ALL THE TIME. ADDITIONALLY, IT SHAKES AND JERKS. THE DEALERSHIP INITIALLY WAS RESPONSIVE TO MY CALLS AND CONCERNS. FOR THE LAST FEW MONTHS, THAT HAS NOT BEEN THE CASE. THE CAR HAS BEEN IN THE SHOP FIVE DIFFERENT TIMES, TO INCLUDE TODAY ? ALL FOR THE SAME THING AS LISTED ABOVE. EACH TIME, I WAS TOLD THEY HAD FIXED THE ISSUE. IN ADDITION, THEY SAID THEY WOULD WASH/FILL UP THE GAS TO WHERE I LEFT IT. THIS WAS DONE CORRECT ONCE. AT ONE POINT, MY CAR WAS IN THE SHOP FOR A MONTH. THEY DECIDED THE TRANSMISSION NEEDED TO BE REPLACED ? WHICH THEY WOULD DO FREE OF CHARGE. ON THE DAY THIS REPAIR WAS TO BE MADE, THEY ALL OF A SUDDEN CHANGED THEIR MINDS AND RENEGED ON THAT COMMITMENT - CLAIMING THEY HAD FOUND THE REAL ISSUE WHICH, AS IT TURNS, OUT THEY DID NOT. WHEN I HAD COME TO PICK UP MY VEHICLE, I FOUND A PACK OF CIGARETTES IN MY MIDDLE CONSOLE ALL HALF SMOKED. OBVIOUSLY, SOMEONE WAS SMOKING IN MY CAR WHICH SHOULD NOT BE ALLOWED. *TR SINCE I WAS GETTING NOWHERE, THE SERVICE MANAGER SUGGESTED I FILE A CLAIM WITH THE FORD REPLACEMENT CAR PROGRAM. I WAS TOLD BY DJ, KOON? SALES MANAGER, THE REPLACEMENT PROCESS SHOULD TAKE ONLY A WEEK. HE EVEN SUGGESTED THAT I SHOULD NOT MAKE ANOTHER PAYMENT ON MY VEHICLE. I STARTED THIS CLAIM PROCESS ON DECEMBER 1, 2011. I WAS FINALLY SENT A BREAKDOWN WORKSHEET FROM CORPORATE, IN PARTICULAR, JEFF TERRELL, ON FEBRUARY 3, 2012. HE STATED I WOULD NEED TO PAY NEARLY $6,000 UP FRONT FOR THE USED MILES ON MY CAR. ALSO, HE SAID IN ORDER FOR THEM TO SET ME UP WITH A REPLACEMENT VEHICLE, I WOULD HAVE TO TAKE OUT ANOTHER LOAN. I WROTE HIM BACK IMMEDIATELY ON FEBRUARY 3, 2012 AND AGAIN TODAY, FEBRUARY 7, ASKING HOW HE CAME TO THAT AMOUNT. I HAVE YET TO HEAR BACK FROM HIM. *TR
Power train, Feb 4, 2012
TRANSMISSION SLIP INTO NEUTRAL AND REVS PAST 4000RPM, 1-2 & 2-3, ALSO SEVERE HESITATION WHEN SLOW DOWN THEN TRY TO SPEED UP AGAIN (I.E. STOP & GO TRAFFIC). HAS PUT ME IN UNSAFE SITUATIONS REQUIRING DEFENSIVE DRIVING TO AVOID AN ACCIDENT. HAS BEEN IN FOR SERVICE 4+ TIMES AND EACH TIME ONLY "CALIBRATION". SERVICE DEPT IS VERY HELPFUL BUT HINDERED BY FORD MOTOR COMPANY'S INABILITY TO SOLVE DEFECT. ALSO, WAS GIVEN PRINT OUT OF FORD ADVISING SERVICE THAT THE 2-3 HESITATION IS " DEEMED NORMAL AND IT MEETS DESIGN INTENT AT THIS TIME".100% UNSAFE TO DRIVE, ESPECIALLY WITH CHILDREN IN CAR AS THE GEAR SLIPPING AND OR HESITATION FOLLOWED BY SUDDENLY ENGAGING THEN SPEEDING UP PUTS THE DRIVER IN UNPREDICTABLE CONDITIONS. HAS PUT ME IN NUMEROUS NEAR ACCIDENTS (SPECIFICALLY WHEN MERGING OR CHANGING LANES AND YIELDING TO TURN LEFT). MOST RECENT "FIX" WAS 2/2/12 AND TRANSMISSION STILL SLIPPING, HESITATING, SLAMMING INTO GEAR. HAVE FILED WITH BBB AUTO LINE. FORD MOTOR CO. NEEDS TO SERIOUSLY ADDRESS THIS FROM SAFETY STANDPOINT. *KB *TR
Service brakes, Hydraulic, Power train, Feb 4, 2012
VEHICLE HAS PROBLEM SHIFTING GEARS, SLOWS DOWN, THEN IT STARTS TO GO. I HAVE TAKEN IT INTO FORD 3 SEPARATE TIMES, A RECALL WAS DONE ON THE VEHICLE FOR A COMPUTER CHIP, AGAIN HAD THE VEHICLE INTO SERVICE IN 09/2011 FOR THE SAME ISSUE. THE VEHICLE HAS 34,000 MILES ON IT AND ATTEMPT TO REPLACE THE REAR BRAKES...DRIVER REAR SIDE HAD NO PAD LEFT, CHECKED THE THREE OTHER BRAKES PLENTY OF PAD. SURBURBAN FORD SERVICE DESK TOLD ME BECAUSE MY CAR WAS GREEN METALLIC, NOT COVERED IN LATEST RECALL. I LOOKED AT THE RECALL NOTICES AND IT IS ABSOLUTELY THE SAME PROBLEM I'VE BEEN COMPLAINING ABOUT FROM THE FIRST MONTH I PURCHASED THIS VEHICLE! *KB
Power train, Feb 2, 2012
1 BOUGHT A FORD FUSION IN AUG. 2011 USED W/15,000 MILES ON IT NO PROBLEMS WITH IT UNTIL AFTER I REACHED 32,000 MILES THE TRANSMISSION SLIPS AND THE WHEELS SOUND LIKE ITS GOING TO FALL OFF , IT SOMES SEAM TO JUMP OUT OF GEAR WHILE DRIVING AND STARTING AND STOPPING . I TOOK IF TO A FORD DEALER FOR OIL CHANGE TOLD SERVICE TECH ABOUT THIS HE SAID NOTHING WRONG WITH CAR NEVER TOOK FOR TEST DRIVE. I DID SOME LOOKING ON-LINE THERE ARE A LOT OF PEOPLE SAYING SAME THING. I READ ABOUT A RE-CALL ON TRANSMISSION CALLED DEALER BROUGHT CAR FROM SAID THEY DIDN'T GET NOTICE . SENT E-MAIL TO FORD NO REPLY. CAN NOT GET ANSWERS FROM NO-ONE . I HAVE YOUNG CHILDREN I DON'T WANT TO BE DRIVING DOWN THE ROAD AND HAVE WHEELS FALL OFF OR TRANSMISSION FALL OUT. THIS SEAMS TO BE GETTING WORST . *KB
Tires, Wheels, Feb 1, 2012
I HAVE A 2010 FORD FUSION HYBRID WHICH I LOVE DRIVING AND I BELIEVE IT IS ONE OF THE BEST CARS OUT THERE. THE PROBLEM IS WITH 12,000 MILES ON THE CAR THE TIRES WERE WEARING OUT VERY FAST AND AT 18,000 THEY WERE WORN WHERE IT WASN'T SAFE TO DRIVE THE CAR. I HAD TO BUY NEW TIRES. THE DEALER SAID THERE WAS NO WARRANTY ON THE TIRES AND THEY WANTED $1182.00 FOR REPLACEMENT ONES. MIND YOU, I BUY THE THREE YEAR FULL MAINTENANCE ON THE VEHICLE AS WELL. I HEARD FROM OTHER FUSION DRIVERS THAT EVEN BUYING NEW TIRES, THE WEAR IS VERY FAST. SOMETHING IS VERY WRONG HERE AND FORD IS NOT ADMITTING IT. *TR
Power train, Jan 29, 2012
WHEN WE TOOK IT IN FOR NORMAL SERVICE OF OIL CHANGE THE TECHNICIAN BROUGHT OUT THE TRANSMISSION DIPSTICK TO SHOW THAT IT WAS AS BLACK AS THE OIL. WE HAD IT CHANGED FOR OVER $120 . THE CAR IS SHIFTING MUCH BETTER THAN WHEN WE BOUGHT IT BUT THE OWNERS SERVICE MANUAL STATES THAT IT SHOULD NOT BE CHANGED UNTIL 60,000 MILES. WE FEEL THAT IT SHOULD BE HANDLED AND COVERED BY THE DEALER. *TT
Power train, Jan 27, 2012
WHILE DRIVING DOWN THE INTERSTATE, THE FUSION BEGAN TO JERK AND SHAKE DUE TO THE TRANSMISSION SLIPPING, CAUSING THE CAR TO LOSE ITS SPEED VERY QUICKLY, ALMOST CAUSING A WRECK. THE DEALERSHIP ENDED UP HAVING TO DO A COMPLETE TRANSMISSION OVERHAUL AT ONLY 13,000 MILES. THE PROBLEM CAME BACK AROUND 20,000 MILES AND THE DEALERSHIP SAID IT NEEDED ITS CODES REPROGRAMMED. THE PROBLEM PERSISTED AND AROUND 70,000 MILES, THE VEHICLE BEGAN DOING THE SAME THING. AGAIN WHILE DRIVING ON THE INTERSTATE, THE CAR'S TRANSMISSION STARTED SLIPPING AND THE VEHICLE SHOOK AND JERKED. NOW THE DEALERSHIP CONVENIENTLY RECOMMENDS A NEW TRANSMISSION, NOW THAT I AM OUTSIDE OF MY WARRANTY AT A COST OF $4,000! THIS IS A VERY DANGEROUS SITUATION AND HAVING A NEWBORN CHILD IN THE VEHICLE MAKES IT EVEN MORE ALARMING. I DO NOT FEEL SAFE IN THIS CAR AND STRONGLY FEEL THAT FORD NEEDS TO MAKE ITS CUSTOMERS WHOLE BY RECALLING THE TRANSMISSION COMPONENTS ENTIRELY. *TR
Wheels, Jan 26, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS). THE AUTHORIZED DEALER WAS NOTIFIED, BUT STATED THAT RECALL PARTS WERE ON BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PARTS. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND PROVIDED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE RELATED TO THE RECALL DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Hydraulic, Jan 26, 2012
REAR BRAKE PADS AND ROTORS RUST TOGETHER WHEN THERE IS MOISTURE IN AIR AND PARKING BRAKE IS USED. REAR BRAKE ROTORS ROTTED BADLY ON INSIDE EDGE. RIGHT ROTOR COMPLETLY FAILED BRAKE PAD DRAGING. 16 INCH ALLOY WHEELS. *TR
Wheels, Jan 25, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND AFTER CONTACTING THE DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIRS, SHE WAS ADVISED THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE TO THE DEALER UNTIL THE END OF FEBRUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.
Wheels, Jan 24, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR WHEELS AND THE FRONT DRIVER SIDE WHEEL WAS BENT ABNORMALLY. BOTH REAR WHEELS WERE REPLACED BECAUSE THE OF THE FAILURE, BUT THE FRONT ONE HAD NOT. THE DEALER TOLD THE CONTACT THAT THE FAILURE WAS CAUSED BY THE WAY THE VEHICLE WAS BEING DRIVEN. THE CONTACT DID NOT AGREE AND BELIEVED THE FAILURE WAS CAUSED BY A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 02/15/12*LJ UPDATED 02/22/12
Wheels, Jan 21, 2012
WHEN DRIVING IN SNOW OR SLUSH, THERE IS BUILD UP IN THE WHEELS CAUSING THE VEHICLE TO HAVE EXTREME VIBRATION MAKING IT UNABLE TO DRIVE UNTIL THE WHEELS ARE CLEANED OUT OF SNOW OR SLUSH. THIS HAPPENS EVERY TIME THERE IS SNOW OR SLUSH ON THE ROADWAYS. I LIVE IN A NORTHERN STATE, SO THIS CAUSES SOME CONCERN FOR SAFETY. THIS MAY ALSO BE THE CAUSE OF MISSING LUGNUTS THAT HAVE BEEN REPORTED ON OTHER WEBSITES. *TR
Power train, Jan 20, 2012
THE POWERTRAIN HAS SUDDENLY CAUSED MAJOR PROBLEMS. MY CAR WILL NO LONGER REVERSE AND MORE IMPORTANTLY AS FAR AS SAFETY IS CONCERNED, THE GEARS MAY SOMETIMES NOT ENGAGE WHILE ACCELERATING CAUSING THE CAR TO REV UP THE RPM'S WITHOUT MOVING FORWARD. *TT
Visibility, Jan 19, 2012
IN COLD/INCLEMENT WEATHER, THE WIPERS WILL NOT STAY DEFROSTED AND WILL FREEZE TO THE WINDSHIELD & NOT COME ON, OR WILL NOT CLEAN THE WINDSHIELD FOR ENOUGH VISIBILITY TO SEE THE ROAD WHILE DRIVING WHICH CAN CAUSE A CRASH. THIS IS DUE TO THE FACT THAT THE WIPERS SIT TOO FAR BELOW THE DEFROSTER VENTS ON THE CAR. I LET MY CAR WARM UP FOR 15 MINS ON DEC 12TH AND MADE SURE THEY WERE CLEAN BEFORE I GOT ON THE PARKWAY. AFTER BEING ON THE ROAD 20 MINUTES & LEAVING MY DEFROSTER ON HIGH, I TURNED MY WIPERS ON TO CLEAR THE DIRTY WATER/SLUSH THROWN ON MY CAR BY 18 WHEELERS. THE WIPERS STUCK AGAIN, AND I RAN OFF THE SIDE OF THE ROAD BY LOOKING OUT THE SIDE WINDOWS TO PREVENT AN ACCIDENT. I HAD TO PRY THE WIPERS OFF THE WINDSHIELD BECAUSE THEY HAD FROZE AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO ME. THE OTHER TWO TIMES WERE IN 2010. I COULDN'T REMEMBER THE FIRST TWO DATES, SO I USED THE MOST CURRENT AS THE INFO ABOVE INCLUDING MILEAGE. I TRY TO AVOID DRIVING MY CAR DURING FREEZING MOIST CONDITIONS BECAUSE I'M SCARED I WILL WRECK. I NOTIFIED FORD A FEW DAYS AGO AND THEY ARE LOOKING INTO THE SITUATION, BUT THEY TOLD ME THERE HAS NOT BEEN A RECALL. I SHOULDN'T BE SCARED TO DRIVE MY CAR! *TT
Power train, Jan 18, 2012
AT 18540 MILES THE TRANSMISSION FAILED AND THE DEALERSHIP HAD TO REBUILT IT AND REPROGRAM THE PCM. THEN THE CAR WAS TAKEN BACK 5 MONTHS LATER WITH 30100 THEY HAD IT A WEEK BUT COULD NOT DUPLICATE THE PROBLEM. WE THEN TOWED THE CAR TO ALABAMA AND LESS THEN A MONTH LATER THE TRANSMISSION FAILED AGAIN AT 31111 MILES AT THIS TIME IT WAS IN THE SHOP 36DAY THE CAR WAS PICK UP AND DROVE 12 MILES AND THE TRANSMISSION FAILED AGAIN. THE DEALERSHIP THEN HAD IT ANOTHER 14 DAY. A MONTH AND A HALF LATER THE TRANSMISSION FAILED AGAIN, THE DEALERSHIP HAD IT 3 DAYS. WE DROVE IT 35 MILES AND THE TRANSMISSION FAILED AGAIN AND THE DEALERSHIP HAD IT ANOTHER 17 DAYS.THEN WE HAD THE CAR FOR A MONTH AND THE TRANSMISSION FAILED AGAIN WITH 36000 MILES ON IT. THE DEALERSHIP HAD IT FOR 16 DAYS. FORD CORP HAS NOT ALLOWED THE DEALERSHIP TO REPLACE THE TRANSMISSION, BUT HAS AUTHORIZED THEM TO REBUILD AND REPROGRAM PCM NUMEROUS TIMES. WE HAVE THE CAR NOW AND IT IS STILL NOT SHIFTING RIGHT. WE HAVE TALK TO FORD AND THEY WILL NOT DOING ANYTHING FOR US. TOLD US THE CAR IS FIXED....OR IS IT. THIS CAR HAS BECOME A SAFETY HAZARD BECAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO FAIL IN HEAVY TRAFFIC AND CREATE A DANGEROUS CONDITION. WE FEAR FOR OUR SAFETY WHEN WE DRIVE THIS CAR.
Power train, Jan 16, 2012
ON SEPTEMBER 30TH I WAS DRIVING HOME AND I HAD ONLY DRIVEN LESS THAN A MILE AT APPROXIMATELY 35 MILES PER HOUR WHEN THE WRENCH LIGHT APPEARED ON MY DASH AND MY CAR QUICK MOVING. I WAS ABLE TO GET IT TO MOVE ABOUT 1 MILE PER HOUR SO I GOT THE CAR OFF THE ROAD AND SHUT IT OFF. IT WAS DARK AND I WAS ALONE. I WAS GOING TO CALL AAA FOR A TOW AND I DECIDED I WOULD TRY TO START THE CAR AND SEE WHAT WOULD HAPPEN. THE WRENCH LIGHT WAS GONE AND THE CAR WAS MOVING LIKE NOTHING WAS WRONG WITH IT. THIS HAPPENED AGAIN ON OCT 5TH AND OCT 7TH DURING RUSH HOUR TRAFFIC AND BOTH TIMES I WAS FORTUNATE THAT I WAS ABLE TO GET OUT OF TRAFFIC TO AVOID GETTING HIT BOTH TIMES MY SPEED WAS APPROXIMATELY 45 MPH. I HAVE TAKEN THE CAR TO TWO CAR REPAIR SHOPS AND THEY CAN NOT FIND ANY THING WRONG WITH IT WHEN THEY CONNECT IT TO THEIR DIAGNOSTIC MACHINE. FROM SEPTEMBER TO CURRENT DATE THE CAR HAS DONE THIS AT LEAST ANOTHER 10 TIMES. SOMETIMES THE SPEED MAY BE AT 55 OR 60 MILES PER HOUR. I DID CONTACT THE LOCAL FORD DEALER AND I WROTE A LETTER TO THE FORD COMPANY NEITHER PARTY HAS DONE ANYTHING TO HELP ME. THERE IS A DEFECTIVE IN THEIR PRODUCT. THE LOCAL FORD DEALER SUGGESTED IT MAY BE VALUE BODY AND THROTTLE BODY ISSUE. I CONTINUE TO DRIVE THE CAR TO WORK AND BACK WAITING FOR IT TO BREAK DOWN OR TO BE KILLED IN AN ACCIDENT WHEN IT QUITS IN THE MIDDLE OF A BUSY HIGHWAY AND I AM UNABLE TO GET OUT OF THE LINE OF TRAFFIC. SO MUCH FOR THE COMMERCIAL "NUMBER 1 MOST DEPENDABLE CAR IN AMERICA ". MY FORD FUSION SUCKS. *TR
Power train, Jan 10, 2012
"UNKNOWN OR OTHER" IN THIS CASE WOULD LIKELY RELATE TO "POWER TRAIN" AND/OR "ELECTRICAL," BUT DEFINITELY RELATES TO PUBLIC SAFETY. THE IGNITION TUMBLER RELEASES THE KEY IN ANY POSITION--PARK, NEUTRAL, DRIVE, OR LOW--RATHER THAN IN ONLY PARK. DRIVERS OF CARS WITH MANUAL TRANSMISSIONS ARE ACCUSTOMED TO SETTING HAND BRAKES USING GEARS. PRIOR THE THE DATE OF INCIDENT ABOVE, I RECALL MOVING SLIGHTLY FORWARD ON A SLIGHT SLOPE, AND I SIMPLY APPLIED THE HAND BRAKE TO AVOID PUTTING MORE STRAIN ON DRIVE COMPONENTS. AFTER A DEAD BATTERY (DUE TO LIGHTED DASH GEAR POSITION INDICATOR) AND A JUMP START, IT WAS DAYS LATER THAT I REALIZED THAT THE KEY HAD BEEN REMOVED WITH THE CAR IN GEAR. THE FORD DEALER AND FORD MOTOR COMPANY SAY REPAIR CONSISTS OF REPLACING THE SHIFT ASSEMBLY (INCLUDES SENDING UNIT WHICH HAS NO "OUTPUT") AT A COST TO ME OF $487.65 + TAX. THEY CLAIM THIS IS NOT A POWER TRAIN ISSUE AND THAT MY "CPO" EXPIRED LESS THAN A MONTH EARLIER, THIS ON A FORD "CERTIFIED" CAR. PUBLIC SAFETY IS INVOLVED BECAUSE A ROLLING CAR CAN CAUSE HAVOC. *TR
Power train, Jan 3, 2012
LOST PARKING FUNCTION ON THE TRANSMISSION. PARKING FUNCTION IS MISSING CAUSING THE VEHICLE TO MOVE AFTER I PARK THE CAR. DIDN'T REALIZE UNTIL AFTER I PARKED MY CAR. WAS WALKING TOWARDS THE BUILDING THAT I NOTICED THAT THE CAR WAS ROLLING BACK AND HAD TO RUN BACK, UNLOCK THE CAR AND THEN PUSH THE BRAKE. AFTER INVESTIGATING REALIZED THAT THE "P" FUNCTION WAS MISSING. DID HEAR A HUGE CLUNKING NOISE WHEN I TRIED TO PARK IN THE FIRST PLACE. THIS IS A SAFETY ISSUE AND ACTION NEEDS TO BE TAKEN TO ADDRESS THIS ISSUE AND MAKE FORD PROVIDE AN EXPLANATION FOR THE 2.5 L 6F35 TRANSMISSION. THE DEALER DIAGNOSED THE VEHICLE WITH A BAD TRANSMISSION AND THE PARKING PAWL BROKEN INSIDE THE TRANSMISSION. IT WAS NECESSARY TO USE PARKING BRAKE TO KEEP THE CAR STEADY DURING PARKING. *TR
Power train, Electrical system, Vehicle speed control, Dec 27, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE CONTACT SHUT OFF THE VEHICLE AND AFTER RESTARTING, WAS ABLE TO DRIVE WITHOUT A FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 02/15/12*LJ THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 28TH AND WAS RETURNED TO THE CONSUMER THE NEXT DAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE SECOND TIME THE INCIDENT OCCURRED. THE DEALER WAS ABLE TO PULL UP CODE FROM THE VEHICLE'S COMPUTER, WHICH STATED THE THROTTLE BODY NEEDED TO BE REPLACED, ALONG WITH A NEW BATTERY. UPDATED 02/29/12
Service brakes, Hydraulic, Dec 22, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN SHE HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING MORNING WHERE THE DEALER ADVISED THE CONTACT THAT THE REAR BRAKE PADS WERE SEVERELY RUSTED AND HAD DAMAGED THE ROTORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,900. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Fuel system, Gasoline, Dec 21, 2011
THIS HAS HAPPENED A NUMBER OF TIMES SINCE IT STARTED A FEW MONTHS AGO, BUT SOON AFTER STARTING AND DRIVING DOWN THE ROAD, THE FUSION SUDDENLY LOSES POWER, THE WRENCH LIGHT COMES ON THE DASH, AND THE IDLE IS VERY ROUGH. THERE IS NO ACCELERATION POSSIBLE. WE HAVE TO COAST TO A STOP, TURN OFF THE ENGINE, THEN RESTART THE CAR. THIS SEEMS TO RESET THE PROBLEM AND THINGS GET BACK TO NORMAL. WE'VE HAD THE DEALER LOOK AT IT TWICE NOW. THEY SUSPECT A THROTTLE BODY PROBLEM. FORTUNATELY FOR US, WE ARE STILL UNDER WARRANTY, BUT IT IS VERY DISCONCERTING AND A BIT DANGEROUS FOR THIS TO HAPPEN. ONE TIME I WAS DRIVING ON THE HIGHWAY AROUND 60 MPH AND IT HAPPENED. I HAD TO COAST TO THE EMERGENCY LANE WHILE MULTIPLE CARS PASSED ME AND SWERVED AROUND ME. THIS PROBLEM OCCURRED YESTERDAY THREE TIMES IN ONE 30 MINUTE PERIOD. THE DEALER SAID THAT FORD HAS GIVEN THEM NO HELP IN SOLVING THE PROBLEM. WE ALMOST BOUGHT A TOYOTA CAMRY INSTEAD OF THE FUSION. I GUESS WE SHOULD HAVE DONE THAT. *TR
Wheels, Dec 21, 2011
I OWN A 2010 FORD FUSION WHICH WE PURCHASED OCTOBER 2010. I BROUGHT MY CAR TO MY LOCAL REPAIR/INSPECTION PROVIDER (NOT THE FORD DEALER) TO HAVE OIL CHANGE, TIRE ROTATION AND INSPECTION STICKER. WHILE MY CAR WAS THERE IT WAS NOTED THAT ONE OF THE WHEEL STUDS (FRONT PASSENGER) WAS SNAPPED OFF AND APPEARED TO HAVE HAPPENED AWHILE AGO BECAUSE THE EXPOSED COMPONENT WAS RUSTED. IT WAS RECOMMENDED THAT I CONTACT FORD DEALER TO SEE IF COVERED UNDER WARRANTY AND INSPECTION COULD NOT PROCEED UNTIL REPAIRED. I BROUGHT IT TO FORD DEALER WHERE CAR WAS PURCHASED THE NEXT DAY. THEY STATED IT WAS NOT COVERED AND WOULD NOT EVEN INSPECT IT FOR DEFECTS. STATED THERE WAS NO POSSIBLE WAY IT COULD FRACTURE ON ITS OWN AND MUST HAVE HAPPENED AT PREVIOUS REPAIR SHOP WHEN THEY WERE TAKING THE WHEELS OFF FOR ROTATION. THEY STATED IT WOULD COST APPROXIMATELY $125 TO REPAIR ONE STUD. I DECLINED AND RETURNED TO THE PREVIOUS REPAIR SHOP WHERE IT WAS REPAIRED FOR HALF THE COST. IT SHOULD ALSO BE NOTED THAT MY TIRES HAD NEVER BEEN SERVICED BEFORE AND THIS DEFECT WAS NOTED PRIOR TO THE ROTATION. *TR
Vehicle speed control, Dec 14, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STARTED THE IGNITION AND PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO UNEXPECTEDLY SURGE FORWARD. THE CONTACT APPLIED THE BRAKE PEDAL REPEATEDLY BEFORE COMING TO A STOP. THE SIMILAR FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 02/03/12*LJ THE CONSUMER STATED AFTER THE FLOOR MATS WERE REMOVED, THE SUDDEN ACCELERATION OCCURRED AGAIN. UPDATED 02/10/12