2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Power train, Dec 11, 2011
MY CAR IS EQUIPPED WITH THE 6F35 6 SPEED AUTOMATIC TRANSMISSION AND HAS BEEN EXPERIENCING LINGERING DEFECTS. I TOOK MY CAR IN TO A FORD DEALERSHIP IN LATE NOVEMBER 2011 AND NOTIFIED THEM OF TRANSMISSION PROBLEMS. MY INVOICE READS, REPROGRAM PCM TO LATEST LEVEL AND RESET FLUID LEVEL PER TSB 11-11-23. THE PROBLEMS CONTINUE. I WILL ADMIT THAT THE FLARING PROBLEM HAS IMPROVED, ALTHOUGH THE REMAINING PROBLEMS PERSIST WHILE THE OVERALL FEELING OF TRANSMISSION DEGRADATION SEEMS TO BE ACCELERATED. MY TRANS. CONTINUES TO STRUGGLE AND FEEL WORN OUT DURING LOW END ACCELERATION. AN INSPECTION OF MY VEHICLE FROM A PROFESSIONAL MECHANIC DISCOVERED BURNED UP CLUTCH MATERIAL WITHIN THE CONTAMINATED TRANSMISSION FLUID. HE SHOWED IT TO ME, AND I SAW IT WITH MY OWN EYES. THE DEALERSHIP I WAS JUST AT WASN'T ABLE TO FIND ANY BURNED UP CLUTCH MATERIAL IN MY FLUID OR THE LEFT FRONT AXLE HALF SHAFT SEAL LEAK WHICH MY MECHANIC ALSO DISCOVERED UPON HIS INSPECTION. I FIND IT VERY FISHY THAT THESE 2 PROBLEMS AUTOMATICALLY DISAPPEARED BY THEMSELVES, IT SEEMS TO ME THAT THE FIELD SERVICE ENGINEER FROM FORD MADE REPAIRS TO MY VEHICLE WHILE IT WAS IN HIS OR HER POSSESSION DURING THE DEFENDANTS LEGAL INSPECTION FOR MY LEMON LAW SUIT AT ELDER FORD IN TROY, MICHIGAN. WHAT FORD DID TO MY CAR WAS ILLEGAL, A DEFENDANTS INSPECTION ALLOWS FOR OBSERVATION ONLY, NOT REPAIRS. I CONTINUE TO EXPERIENCE VERY HARD ABNORMAL SHIFTING WHILE DRIVING IN CITY CONDITIONS AND AN UNCONTROLLABLE FORWARD LURCH/JOLT WHILE DRIVING IN CITY CONDITIONS WHICH IS EXTREMELY UNSAFE. SOMETIMES I WILL HAVE A DELAYED ENGAGEMENT INTO DRIVE. THE SHUDDERING VIBRATION COMING FROM THE FRONT END OF THE VEHICLE AFTER DRIVING THE CAR FOR A SHORT WHILE CONTINUES. I CONTINUE TO HAVE AN INTERMITTENT PROBLEM DEALING WITH A BURNING OIL OR GREASY SMELL COMING THROUGH THE AIR VENTS. THE ABNORMAL HIGH PITCHED HUMMING DRONE SOUND CONTINUES. *TR
Electrical system, Dec 11, 2011
MY TRIP ODOMETER CONTINUES TO MALFUNCTION DESPITE BEING REPLACED WITH A BRAND NEW INSTRUMENT CLUSTER. I WILL PARK THE VEHICLE, RESET THE TRIP ODOMETER TO 0.0, AND WHEN I RETURN THE NEXT DAY OR SEVERAL HOURS LATER THE TRIP ODOMETER WILL INCREASE IN MILEAGE BY ITSELF! FOR EXAMPLE, THE TRIP ODOMETER WILL NOW READ 0.1, 0.4, 0.6, 0.7, OR 0.9. APPARENTLY THIS IS A DESIGN FLAW WITHIN THE INSTRUMENT CLUSTER FOR THIS VEHICLE THAT I AM RESPONSIBLE FOR DISCOVERING, WHICH EXPLAINS THE WARRANTY PROVIDING ME WITH A BRAND NEW INSTRUMENT CLUSTER. THE FORD DEALERSHIP CLAIMS THAT THE TRIP ODOMETER IS ROUNDING OFF TO THE TENTH BASED UPON THE CURRENT TENTH THAT THE MAIN ODOMETER IS ON. I QUESTIONED THE DEALERSHIP ON THE FACT OF WHETHER OR NOT MY MAIN ODOMETER WAS BEING COMPROMISED? WHILE THE MAIN ODOMETER IS CAUSING THE TRIP ODOMETER TO MOVE WITHOUT BEING DRIVEN, CAN THE TRIP ODOMETER CAUSE THE MAIN ODOMETER TO MOVE WITHOUT BEING DRIVEN AS WELL? THE DEALERSHIP TOLD ME NO, BUT IT IS POSSIBLE THAT THIS SITUATION COULD BE A TWO WAY STREET, AND IF IT IS THEN FORD IS GUILTY OF ODOMETER FRAUD!!!!! *TR
Power train, Visibility, Structure, Vehicle speed control, Dec 9, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PROVIDING A FAILURE CODE. THE FAILURE RECURRED THREE TIMES. THE THIRD TIME, THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE COMPUTER WAS NOT READING A FAILURE CODE BUT THE ELECTRONIC THROTTLE BODY WOULD LIKELY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/02/12*LJ THE CONSUMER STATED THE REAR WINDOW, WEATHER STRIPPING ON THE DOORS, AND DOOR HANDLES HAD TO BE REPLACED. THE CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE TRANSMISSION. UPDATED 03/08/12
Wheels, Dec 6, 2011
YESTERDAY (4DEC2011) I WAS ROTATING MY TIRES WHEN ONE OF THE LEFT FRONT WHEEL STUDS ON MY 2010 FORD FUSION BROKE OFF INSIDE OF THE LUG NUT. IT WAS OBVIOUSLY WEAK FOR A WHILE AND FINALLY BROKE WHEN PRESSURE WAS APPLIED FROM THE TIRE IRON. MY CURRENT MILEAGE IS APPROXIMATELY 48000. THIS FOLLOWS A SIMILAR INCIDENT THAT OCCURRED ON 28SEP2010 WHERE ONE OF THE RIGHT FRONT WHEEL STUDS BROKE OFF AT APPROXIMATELY 13,500 MILES. 2 OF THESE FRACTURES IN LESS THAN 2 YEARS IS UNACCEPTABLE. THERE IS NO SIGN OF RUST/WEAR OR TEAR ON ANY OF THE STUDS. I ALSO NOTICED TODAY THAT THE NTSB IS ALREADY LOOKING INTO SIMILAR INCIDENTS THROUGH AN ENGINEERING ANALYSIS. THE POTENTIAL FOR DANGER OF A WHEEL FLYING OFF A CAR AT A HIGH RATE OF SPEED IS QUITE HIGH AND A RECALL SHOULD BE ANNOUNCED. *TR
Engine and engine cooling, Electrical system, Electronic stability control (ESC), Dec 5, 2011
BOUGHT MY FUSION IN APRIL 2011. BEGAN HAVING PROBLEMS IMMEDIATELY. USUALLY HAPPENS WHEN THE ENGINE IS COLD, UPON ACCELERATING THE CAR WOULD LURCH TERRIBLY AND HESITATE. FIRST THE DEALER COULD FIND NOTHING WRONG. THEN THEY DECIDED IT WAS THE TRANSMISSION. PUT NEW TRANSMISSION IN. KEPT HAPPENING. FINALLY, IT HAPPENED WHEN THE SERVICE MANAGER DROVE IT. SAID FORD WOULD PUT NEW COMPUTER IN THE CAR. SIX WEEKS LATER SINCE WE HEARD NOTHING BACK, TOOK THE CAR TO THE SALES REP AND HE SAID DON'T COME GET IT UNTIL WE FIX IT. TODAY MY HUSBAND IS BACK AT THE DEALER TO GET ME ANOTHER CAR. THEY ACT LIKE I AM IMAGINING ALL THIS. I AM READY FOR AN ARBITRATOR!
Fuel system, Gasoline, Vehicle speed control, Dec 5, 2011
THE VEHICLE LOST POWER, THE GAS PEDAL HAD NO EFFECT, AND IT WOULD SURGE FORWARD BY ITSELF. CREATED A VERY SCARY AND UNSAFE SITUATION FOR MY WIFE. I WENT TO THE GAS STATION WHERE SHE HAD MANAGED TO GET PULLED INTO AND SHUT IT OFF, I LOOKED IT OVER AND RESTARTED IT. IT SEEMED TO HAVE POWER AND THROTTLE RESPONSE, SO I ATTEMPTED TO DRIVE IT ON HOME SINCE IT WAS WITHIN A MILE. IT AGAIN FAILED ON ME WITHIN 100 YARDS BUT I WAS ABLE TO LIMP IT ON HOME. THE DEALERSHIP TOWED IT INTO SERVICE AND THEY THOUGHT THE THROTTLE BODY WAS BAD...SO THEY REPLACED IT AND NOW IT IS WORKING. THEY SAID THIS IS HAPPENING TO A LOT OF THROTTLE BODIES! I AM NOT SURE WHY THERE ISN'T A RECALL OR MORE INVESTIGATIONS HAPPENING HERE. THIS WAS TOTALLY UNEXPECTED FROM A VEHICLE WITH ONLY 11K MILES ON IT. *TR
Electrical system, Dec 2, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT DURING ROUTINE MAINTENANCE, THE DEALER ADVISED THAT THE HIGH VOLTAGE CABLE FOR THE HYBRID GENERATOR AND BATTERY WAS WORN DOWN TO BARE METAL. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 36,453.
Engine and engine cooling, Electrical system, Dec 2, 2011
WHILE DRIVING DOWN A MAJOR HIGHWAY AT 69 MPH WITH THE CRUISE CONTROL ON, THE CAR JUST LOST POWER. I FIRST NOTICED THE HEADLIGHTS WENT OUT, THEN SAW THE ANTI THEFT LIGHT ILLUMINATE. I TRIED DEPRESSING THE GAS PEDAL, BUT GOT NOTHING. THANKFULLY, I WAS ABLE TO COAST OUT OF THE PASSING LANE, INTO THE RIGHT LANE, AND EVENTUALLY TO THE SIDE OF THE ROAD WITHOUT ANY TRAGEDY. ONCE ALONG THE ROADSIDE, I PUT THE CAR IN PARK AND TURNED THE KEY TO SHUT OFF MODE. I THEN TURNED IT BACK ON, CAR STARTED UP FINE. I TOOK IT TO MY REGULAR MECHANIC, HIS CODE READER FOUND NOTHING. TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM, THEY FOUND NOTHING. IT IS NOW AT A FORD DEALERSHIP, BUT MY GUESS IS THEY WILL FIND NOTHING. I AM ON THE ROAD AT LEAST 4 OUT OF 5 DAYS A WEEK ON MAJOR HIGHWAYS. I CANNOT AFFORD FOR THIS TO HAPPEN AGAIN. I MAY NOT BE SO LUCKY NEXT TIME. *TR
Wheels, Nov 30, 2011
I WENT TO ROTATE THE TIRES ON MY 2010 FUSION AND I NOTICED ON THE FRONT LEFT THAT A WHEEL LUG STUD HAD SHEARED RIGHT INTO, ALWAYS HAD A DEALERSHIP ROTATE MY TIRES. I NOTICED THIS WHEN I WAS ROTATING MY TIRES AND THE REST OF THE LUG STUD IS INSIDE MY LUG NUT. I HAVE CONTACTED MY LOCAL DEALERSHIP AND THEY CLAIM THEY KNOW OF NO INCIDENTS AND DOES NOT KNOW IF FORD WILL COVER IT. I THINK AFTER 280 REPORTED INCIDENTS THIS SHOULD BE A RECALL, I FIND IT HARD TO BELIEVE IN SOMETHING LIKE THIS BEING SO DANGEROUS THAT IT IS NOT ALREADY. I CAN SAY THIS WITH CERTAINTY, THAT AFTER THE FIRST REPORTED ACCIDENT CAUSED BY THIS AND THE LAWSUIT THAT FOLLOWS, SOMEONE WILL TAKE NOTICE. *KB
Engine and engine cooling, Power train, Vehicle speed control, Nov 30, 2011
WHEN DRIVING THE VEHICLE THE THROTTLE BODY FAILS PUTTING THE CAR INTO "LIMP MODE". ACCELERATION IS IMPOSSIBLE AND THE CAR WILL STALL WHILE ATTEMPTING TO SAFELY PULL OFF THE ROAD. AFTER A SINGLE SEARCH ONLINE FOR "FORD FUSION THROTTLE BODY" NUMEROUS INSTANCES OF SIMILAR FAILURES APPEAR BEGINNING IN APPROXIMATELY 2005. THE VEHICLE WILL LOSE ALL ABILITY TO ACCELERATE BUT MAINTAIN ELECTRICAL POWER UNTIL THE VEHICLE STALLS. THIS OCCURRED TO ME WHILE TRAVELING ON THE HIGHWAY AT 75 MPH AND IS EXTREMELY UNSAFE. THE PROBLEM IS SO WIDESPREAD THAT THE LOCAL FORD DEALERS MAINTAIN A STOCK OF THROTTLE BODY UNITS TO REPLACE. THE RISK OF AN ACCIDENT VERY HIGH BECAUSE OF THE POSSIBILITY OF STALLING OUT AND LOSING CONTROL OF THE VEHICLE. *KB
Engine and engine cooling, Power train, Electrical system, Nov 29, 2011
TRANSMISSION KEEPS ON LURCHING FORWARD AND DEALERSHIP CANNOT DO ANYTHING ABOUT IT NOW. IT'S A SAFETY ISSUE FOR ME AS I ALMOST GOT INTO AN ACCIDENT ON THE STREET DUE TO HUGE JUMP. TRANSMISSION KEEPS ON ACTING UP AND DEALER KEEPS SAYING EVERYTHING IS FINE AND CANNOT DUPLICATE THE OTHER SINCE THE TIME THEY REBUILT THE TRANSMISSION ON MY VEHICLE. *TR *KB
Structure, Nov 28, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD FLEW UPWARDS AND OBSCURED THE FIELD OF VISION. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND CLOSED THE HOOD. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 26,500.
Engine and engine cooling, Nov 26, 2011
I WAS PULLING OUT FROM A RED LIGHT WHEN THE CAR LOST POWER AND STARTED TO IDLE HARD. I WAS ABLE TO PULL TO THE TURN LANE TO AVOID BEING HIT. WHEN ALL POWER WAS LOST AND THE CAR DIED THE WRENCH LIGHT AND BATTERY LIGHT CAME ON. THE CAR DID NOT SEEM TO BE GETTING ANY GAS. AFTER TURNING THE CAR OFF AND SITTING A FEW MINUTES THE CAR STARTED BACK AND I WAS ABLE TO PULL TO A PARKING LOT. FORTUNATELY I WAS NOT ON THE INTERSTATE AS I HAD BEEN PREVIOUSLY BEFORE THIS. MY HUSBAND FOLLOWED ME TO THE DEALERSHIP AND AFTER INSPECTING THE CAR I WAS TOLD IT WAS THE THROTTLE BODY. THE COST OF THE REPAIR WAS $465.00 WHICH I JUST CONSIDERED ONE OF THOSE THINGS THAT HAPPENS UNTIL I DISCOVERED THERE HAVE BEEN MANY SIMILAR COMPLAINTS. FOUR DAYS LATER THE CAR DID THE SAME THING ON THE HIGHWAY. MY HUSBAND WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. THE DEALERSHIP CHECKED IT THE NEXT DAY AND STATED ALL THE WIRING. I WILL SAY THE SERVICE DEPARTMENT TOLD US THEY WERE ON THE PHONE WITH FORD THAT DAY AND FOUND NO ADDITIONAL PROBLEMS, BUT DID STATE THAT IF THIS PROBLEM HAPPENED AGAIN THE COMPUTER SYSTEM WOULD BE REPLACED. OF COURSE MY BIGGEST CONCERN IS IF AND WHEN MIGHT THIS HAPPEN AGAIN, HOPEFULLY NOT ON THE INTERSTATE. I HAVE ENJOYED MY FUSION BUT FORD SHOULD TAKE SOME RESPONSIBLILTY FOR THIS BEFORE A DEADLY SITUTAION HAPPENS. *TR
Power train, Nov 24, 2011
WHILE DRIVING ON THE INTERSTATE ON CRUISE CONTROL AT 70 MPH, THE CAR LOST ACCELERATION/POWER, THE WRENCH LIGHT CAME ON AND WE HAD TO COAST TO THE SHOULDER OF THE INTERSTATE. CAME TO A STOP, AND THE CAR IDLED, BUT APPEARED TO WANT TO DIE. CAR WAS SHUTOFF AND RESTARTED. WRENCH LIGHT WENT OFF. WE CONTINUED ON OUR WAY WITHOUT FURTHER PROBLEMS. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN A TWO MONTHS. BROUGHT THE CAR TO THE LANDER'S FORD DEALERSHIP IN COLLIERVILLE, TN AFTER THE FIRST TIME IT HAPPENED, BUT WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS DONE. BASED ON PREVIOUS REPORTS, THIS IS A COMMON ISSUE AND IS RELATED TO THROTTLE BODY DEFECT. AS NOTED BY OTHERS, THIS POWER FAILURE IS A SAFETY CONCERN AND COULD LEAD TO A SERIOUS INCIDENT. *TR
Wheels, Nov 19, 2011
THE FRONT DRIVERS SIDE WHEEL LUG HAS SNAPPED OFF. *TR
Engine and engine cooling, Nov 15, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONTACT STATED THAT THE STALLING RECURRED TWICE AFTERWARD. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND AFTER A SECOND DIAGNOSTIC TEST THE DEALER ADVISED THE CONTACT THAT A CYLINDER WAS MISFIRING. THE DEALER REPLACED THE COIL WIRE TO THE CYLINDER BUT THE FAILURE RECURRED AFTER REPAIRS. THE DEALER WAS UNABLE TO LOCATE ANY FURTHER PROBLEMS WITH THE VEHICLE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 31,586.
Power train, Nov 14, 2011
WHEN CAR IS DRIVEN FOR THE FIRST TIME OR CAR HAS HAD A FEW HOURS TO COOL OFF THE TRANSMISSION HESITATES TO SHIFT FROM 2-3 AND 3-4. USUALLY SEAMS TO SLIP FROM 3-4. *TR
Wheels, Nov 9, 2011
THIS IS RELATED TO NHTSA ACTION NUMBER EA11009. WE DISCOVERED THREE BROKEN WHEEL STUDS ON OUR 2010 FORD FUSION, TWO ON THE FRONT PASSENGER WHEEL AND ONE ON THE FRONT DRIVERS SIDE WHEEL. ALL THREE HAD SHEARED OFF COMPLETELY. THE DEALERSHIP ARGUED THE STUDS HAD SHEARED DUE TO FAULTY MAINTENANCE WORK. THE CAR HAS HAD MAINTENANCE ONLY AT FORD DEALERSHIPS. THE DEALERSHIP WILL ONLY REPLACE THE BROKEN STUDS AND IGNORES OUR CONCERN THAT THE REMAINING STUDS MAY HAVE BEEN COMPROMISED. *TR
Engine and engine cooling, Power train, Nov 9, 2011
I OWN A V6 2010 FORD FUSION AND ON TWO SEPARATE OCCASIONS, WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEEDS OF 65 MPH THE ENGINE HAS STALLED WITHOUT WARMING. AT THE TIME THE ENGINE STALLS, A SERVICE LIGHT WILL COME ON AND THE CAR COMPLETELY SHUTS DOWN. IN BOTH INSTANCES, THE CAR COULD BE RESTARTED, AND THE SERVICE LIGHT DISAPPEARED UPON RESTART. WE HAVE TAKEN IT TO THE DEALERSHIP AFTER BOTH INCIDENTS, AND THEY ARE UNABLE TO IDENTIFY A FIX AS THE SERVICE CODE IS NOT BEING STORED IN EVENTS OF ENGINE FAILURE (AND THE LIGHT IS NOT STAYING ON AFTER RESTART). THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT HAS HAPPENED WITHOUT WARNING, WHILE TRAVELING ON MAJOR HIGHWAYS AT HIGH SPEEDS. I HAVE SEEN ENTRIES FROM OTHER OWNERS ON BOTH THE NHTSA SITE AND OTHER BLOGS SITTING THE SAME PROBLEM, YET FORD IS UNWILLING TO ACCEPT THAT THIS IS A PERVASIVE PROBLEM AND IS NOT WORKING TO FIND A SOLUTION. WE HAVE ESCALATED FROM THE DEALERSHIP UP TO THE CORPORATE FORD CUSTOMER SERVICE DEPARTMENT WITH NO SUCCESS. *TR
Wheels, Nov 4, 2011, crash
ON THREE SEPERATE INCIDENTS, I FOUND WHEEL LUGS MISSING FROM MY RIGHT FRONT WHEEL. FORD SHIPPED PARTS TO MY DEALER 3 TIMES AND THE VEHICLE WAS REPAIRED. THIS LAST TIME (4TH) I HAD JUST GOTTEN OFF THE HWY AND TURNED INTO THE PARKING LOT AT WORK WHEN THE FRONT RIGHT WHEEL CAME OFF AND ROLLED ACROSS THE PARKING LOT. THE DEALER EST IS OVER $3K IN DAMAGE TO REPAIR THE VEHICLE. EVEN THOUGH THIS IS THE 4TH TIME ON THE SAME WHEEL, FORD HAS DECIDED TO FIX THIS VEHICLE AGAIN. I DO NOT BELIEVE THIS VEHICLE SHOULD EVEN BE ON THE ROAD ANY MORE. TWO MINUTES EARLIER AND THE WHEEL WOULD HAVE CAME OFF AT HIGH SPEEDS. THERE IS DEFINITELY A DANGER TO ME, MY PASSANGERS AND ANY OTHER PEOPLE IN THE AREA WHEN THE WHEEL DECIDES TO LEAVE THE VEHICLE. *TR
Power train, Nov 3, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS RESISTANT TO SHIFTING GEARS. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A THROTTLE BODY DEFECT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 54,500.
Engine and engine cooling, Power train, Electrical system, Nov 2, 2011
I WAS STOPPED AT A TRAFFIC LIGHT, IT TURNED GREEN AND STEPPED ON THE GAS PEDAL AND THE CAR IMMEDIATELY STARTED TO ROUGH IDLE, THE WRENCH INDICATOR LIT UP AND WOULD NOT MOVE FORWARD. THERE WAS MINIMAL RESPONSE TO THROTTLE INPUT. I WAS ABLE TO PULL OFF THE ROAD OUT OF TRAFFIC TO A SAFE SPOT. I LEFT THE CAR RUNNING TO SEE WHAT WAS GOING ON. THE TACHOMETER WAS FLUCTUATING MAINLY DOWNWARD AS IT IDLED ROUGH. AFTER ABOUT TWO MINUTES I TURNED OFF THE MOTOR. I MADE A FEW PHONE CALLS AND WHILE CALLING ROADSIDE ASSIST DECIDED TO TRY AND START THE CAR. IT STARTED AND I WENT STRAIGHT TO THE DEALERSHIP. AS FATE WOULD HAVE IT, THE DEALERSHIP COULD NOT DUPLICATE THE CONCERN AND WAS NOT ABLE TO PINPOINT THE CAUSE. THEY WERE KIND ENOUGH TO SUGGEST REPLACING THE THROTTLE BODY AND MOTOR ASSEMBLY. IT COST ME $512.38. NEEDLESSTO SAY I AM NOT AT ALL HAPPY WITH THIS ISSUE. THIS ISSUE COULD HAVE OCCURRED IN A MORE DYNAMIC SETTING, HEAVY TRAFFIC, LANE CHANGE OR MERGING, ETC, POTENTIALLY CAUSING THREAT TO MY LIFE AND THAT OF OTHERS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER IN MY OPINION. *TR
Engine and engine cooling, Fuel system, Gasoline, Power train, Oct 25, 2011
WHEN I WAS DRIVING MY 2010 FORD FUSION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER AND STALLED OUT. LUCKILY I WASN'T IN FRONT OF A TRUCK OR ON THE FREEWAY. VERY SCARY MY CAR ONLY HAS 15391 MILES ON IT. THIS CAR WAS ALSO LEAKING OIL. I AM NOT HAPPY WITH THIS CAR. WHEN I TOOK IT TO THE DEALER THIS PROBLEM DIDN'T SHOW UP AT FIRST SO THE SERVICE PERSON KEPT THE CAR LONGER AND FINALLY IT DID THE SAME THING AND LOST ALL POWER SO THEY REPLACED THE THROTTLE BODY AND REPLACED THE THE GASKET THAT WAS LEAKING OIL. ALSO A FEW MONTHS EARLIER ONE OF THE COILS WENT BAD AND HAD TO BE REPLACED. *TT
Electrical system, Exterior lighting, Oct 22, 2011
WHILE DRIVING ON INTERSTATE I-81 THE DASH LIGHTS STARTED GOING COMPLETELY OFF AND STAYING OFF FOR QUITE SOMETIME BEFORE COMING BACK ON. I WAS NOT REALLY SURE IF I HAD HEADLIGHTS UNTIL LATER WHEN STOPPING BEHIND SOMEONE ON MY DESTINATION AND WAS ABLE TO SEE MY HEADLIGHTS IN THEIR REAR CAR. THE WEATHER WAS HORRIBLE, RAINING VERY HARD AND VISIBILITY WAS REALLY ONLY A FEW FEET AWAY. I TURN ON MY FOG LIGHTS JUST IN CASE I HAD NO HEADLIGHTS. I HAD HOPED THEY WORK BUT I DID NOT GET OUT IN THE POURING RAIN TO CHECK. FORTUNATELY, THIS INCIDENT WAS DURING THE DAYTIME AND NOT AT NIGHT. THIS COULD HAVE LEAD TO A FATAL ACCIDENT IF IT WAS AT NIGHT. I FEEL THAT OTHERS SHOULD BE AWARE OF THIS PROBLEM AND FORD SHOULD TAKE CARE OF IT WITH NO COST TO OWNER. ALSO THE SPOTS ON THE CHARCOAL DASH SHOULD BE DEALT WITH BY FORD BECAUSE THERE IS SOME REASON OTHER THAN SUNLIGHT OR CLEANER THAT HAS CAUSE THIS, FOR I HAVE ONLY CLEAN DASH WITH A DAMP CLOTH AND THE CAR HAS BEEN GARAGE KEPT EXCEPT FOR THE TIME IT SPENT ON THE DEALERSHIP LOT. THERE ARE MANY COMPLAINTS ON THE CHARCOAL DASH ON THE FORD FUSION ONLINE. THE DEALERSHIP SERVICE DEPARTMENT WAS VERY RUDE WHEN I ASK ABOUT THIS PROBLEM AND SEEM TO CARE LESS ABOUT THEIR CUSTOMERS ON THIS BEHALF AND ACCUSE ME OF USING SOME TYPE OF HARSE CLEANER ON IT...WOULD NOT EVEN LISTEN TO WHAT I HAD TO SAY. LETS HOPE THAT FORD STAYS BEHIND THEIR CUSTOMERS WITH PROBLEMS ON THE FUSION SINCE IT DOES HAVE SOME PROBLEMS. *TR
Wheels, Oct 21, 2011
THIS IS RELATED TO NHTSA ACTION NUMBER EA11009. SO FAR I HAVE HAD 2 INCIDENTS OF BROKEN WHEEL STUDS ON A 2010 FOR FUSION THAT WAS BOUGHT ON 9/11/2010. THE FIRST OCCURRED ON 7/15/2011 AT 25000 MILES AND THE SECOND OCCURRENCE WAS ON 10/21/2011 AT 33000 MILES. BOTH ON DRIVER SIDE FRONT WHEEL. THE DEALER HAS DONE ALL WORK TO CAR SO FAR. *TR