2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Jul 7, 2020
THE FOLLOWING ALERT APPEARS WHEN I START MY CAR: "POWER STEERING ASSIST FAULT". AT THIS POINT, THE STEERING WHEEL IS LOCKED AND TOO HARD TO TURN. AT FIRST, I WOULD TURN THE CAR OFF AND BACK ON, AND IT WOULD BE FINE. BUT FOR THE PAST FEW WEEKS, I'VE BEEN UNABLE TO DRIVE THE CAR AT ALL.
Steering, Electrical system, Jul 4, 2020
DTCS U3000:04, U3000:49 AND U2011:49 APPEARED WHILE PUTTING THE VEHICLE IN REVERSE, AND HAS BEEN INTERMITTENT SINCE, CAUSES COMPLETE LOSS OF POWER STEERING UNTIL ABLE TO RESTART THE VEHICLE.
Steering, Jul 2, 2020
STEERING WHEEL FROZE WHILE DRIVING ON THE HIGHWAY AND ADVANCE TRACK CAME ON. *TR
Service brakes, Jul 2, 2020
WHILE DRIVING BOTH ON CITY STREETS AND ON HIGHWAY THE BRAKES HAVE FAILED WITH THE PEDAL GOING TO THE FLOOR AND NO SLOWING OF THE VEHICLE. AFTER EACH OF THESE INCIDENTS THE SYSTEM REBUILDS PRESSURE AND FUNCTIONS AS IT SHOULD FOR A WHILE. THE PROBLEM HAS BEEN IDENTIFIED AS A FAULTY VALVE IN THE SYSTEM. THIS HAS BEEN REPORTED TO FORD MOTOR COMPANY WITH NO RESOLUTION OFFERED. FURTHER RESEARCH SHOWS THE COMPANY IS AWARE OF THIS PROBLEM AND HAS A REFERENCE NUMBER OF 19S54 FOR THE PROBLEM BUT REFUSES TO FIX THE PROBLEM. *TR
Service brakes, Hydraulic, Service brakes, Jul 1, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, WITHOUT WARNING THE VEHICLE IN FRONT SLAMMED ON THERE BRAKE WHICH CAUSED THE CONTACT TO SLAM ON HIS BRAKE PEDAL HOWEVER, THE BRAKE PEDAL FAILED TO ENGAGE PROPERLY, EXTENDING THE BRAKING DISTANCE. THE CONTACT STEERED THE VEHICLE TO THE RIGHT TO PREVENT CRASHING INTO THE VEHICLE IN FRONT. THE VEHICLE WAS TAKEN TO HINDER FORD, INC (505 S PHILADELPHIA BLVD, ABERDEEN, MD 21001) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ANTI-LOCK BRAKES MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.
Service brakes, Jul 1, 2020
AS I DRIVE AND HAVE TO HIT MY BRAKES HARD TO AVOID CRASHING OR HITTING SOMEONE/OBJECT, MY BRAKES WILL THEN GO TO THE FLOOR BEFORE FULLY BRAKING AGAIN. THIS HAS BEEN THE CASE FOR SEVERAL MONTHS NOW, WHERE MY BRAKES HAVE NOT BEEN WORKING PROPERLY AND RESULTS IN EXTENDED BRAKE PEDAL TRAVEL.
Electronic stability control (ESC), Jul 1, 2020
THE POWER STEERING HAS GONE OUT AGAIN AFTER I HAD IT REPLACED LESS THAN 2 YEARS AGO. THANKFULLY IT WENT OUT ON START UP AND NOT WHILE DRIVING OR I MIGHT HAVE BEEN IN DANGER.
Vehicle speed control, Engine, Jun 30, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, SPUTTERED, AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD LOCATED AT 7800 E. LLOYD EXPY, EVANSVILLE, IN 47715, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.
Steering, Jun 29, 2020, crash
TL* THE CONTACT'S RELATIVE OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HIS RELATIVE WAS DRIVING AT 30 MPH, SHE ATTEMPTED TO MAKE A LEFT TURN AND THE POWER STEERING SUDDENLY FAILED. DUE TO THE FAILURE, THE CONTACT DROVE INTO A DITCH AS SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. THE AIR BAGS DID NOT DEPLOY AS A RESULT OF THE ACCIDENT. THE CONTACT SUFFERED NO INJURIES AND THE POLICE WERE NOT CALLED TO THE SCENE OF THE ACCIDENT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE FAILURE. THE CONTACT CALLED SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND GAVE THE CONTACT THE SAME INFORMATION AS THE DEALER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Service brakes, Jun 26, 2020
I WAS DRIVING NORMALLY IN MY 2010 FORD FUSION ON HIGHWAY 31 AND CAME UP ON A STOP LIGHT, WENT TO PRESS MY BRAKES AND THE PEDAL GOES TO THE FLOOR. THIS HAS BEEN THE CASE FOR THE PAST COUPLE OF DAYS, I DID MY RESEARCH AND FOUND THAT THE 2010 FUSION WAS RECALLED AND THE MASTER CYLINDER NEEDING TO BE REPLACED. MY CAR DOES NOT QUALIFY FOR THE RECALL AS IT WASN'T BUILT IN THE TIME FRAME OF GETTING THAT RECALL. I ALMOST RAN THE RED LIGHT AND THOUGHT I WASN'T GOING TO BE ABLE TO STOP IN TIME. I CAN'T DRIVE MY CAR AS IT IS NOT SAFE FOR THE ROAD! *TR
Steering, Jun 23, 2020
SUDDEN POWER STEERING FAILURE. STARTED GOING OUT WHILE DRIVING 25MPH. STOPPED THE CAR THEN TURNED IT BACK ON, IT HAD 0 POWER STEERING AVAILABLE AFTER THAT. ENDANGERED MY 6 MONTH OLD. SAME ISSUE AS EVERYONE ELSE. POWER STEERING GOES OUT, SAME PART RECALLED IN 2011-2013. SAME PART IS IN MY VEHICLE. PLEASE MAKE FORD HELP US WITH THE 1600-2000 COST OF REPLACEMENT. *TR
Steering, Electrical system, Jun 22, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAC AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING AND THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ZOELLNER FORD-LINCOLN OF BEATRICE LOCATED AT 4115 NORTH S 6TH ST, BEATRICE, NE 68310, 402-223-2547, WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.*DT*JB
Structure, Jun 20, 2020
MY WIFE WAS DRIVING THE CAR AND THE DRIVER'S SIDE DOOR SPONTANEOUSLY OPENED AND UPON RETURN WOULD NOT LATCH. LUCKILY SHE WAS ONLY IN THE DRIVEWAY. I LOOKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM ON THIS CAR. *TR
Service brakes, Jun 19, 2020
THE VEHICLE WAS TAKEN TO A MECHANIC WHEN THE BREAKS STOPPED WORKING PROPERLY. THE MECHANIC FOUND A PROBLEM WITH THE HYDRAULIC CONTROL UNIT WITH THE BREAKS. THE PROBLEM MATCHED EXACTLY WITH RECALL NUMBER 19S54, WHICH WAS MADE FOR THE 2010 FORD FUSION. HOWEVER, BECAUSE THE VEHICLE IS A 2010 FORD FUSION HYBRID THE RECALL DID NOT APPLY. SINCE IT IS THE SAME ISSUE AS THE ORIGINAL RECALL, THE FORD FUSION HYBRID SHOULD BE ADDED TO THE RECALL LIST. *TR
Steering, Jun 18, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE DEPRESSED BRAKE PEDAL TO STOP THE VEHICLE IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO VILLAGE FORD INC LOCATED AT 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Steering, Jun 18, 2020
POWER STEERING ASSIST FAULT DISABLE POWER STEERING. *TR
Air bags, Fuel/propulsion system, Jun 17, 2020
1.) C/S AIRBAG LIGHT IS ON - LOCAL DEALERSHIP FOUND PASSENGER AIRBAG IN B PILLAR IS CAUSE - NOT RELATED TO RECENTLY COMPLETED RECALL 19S34 ON PASSENGER AIRBAG INFLATER NPA1908055946 PER DEALERSHIP. NOT SURE WHY THE AIRBAG SYSTEMS IN THESE VEHICLES ARE PROBLEMATIC, BUT THE OWNER SHOULD NOT BE RESPONSIBLE FOR CHARGES FOR REPLACEMENT OF THESE PROBLEMATIC PARTS. POSSIBLE NEW RECALL NEEDED. 2.) RECALL 15V34 RELATING TO LEAKING CANISTER PURGE VALVE - FORD AUTHORIZED AN UPDATE TO THE VEHICLE POWERTRAIN CONTROL MODULE CALIBRATIONS TO HELP PREVENT PRESSURE CYCLES IN THE FUEL TANK - THESE CALIBRATIONS WERE PERFORMED HOWEVER THE PURGE VALVE HAS STILL FAILED. THE PART 9U5Z-9C915-H WAS ORIGINALLY RECOMMENDED 4 YEARS AGO WHEN THE RECALL WAS ISSUED BUT THE PART WAS UNAVAILABLE AT THE TIME, ON SPECIAL ORDER. VEHICLE OWNER REQUESTED REPAIR / PART REPLACEMENT REPEATEDLY BUT WAS TOLD THE PART REMAINED UNAVAILABLE AND WAS NOT AN ISSUE WITH THE RE-CALIBRATION UNLESS THE CHECK ENGINE LIGHT APPEARED. THE DEALERSHIP CLOSED THE RECALL WITHOUT REPLACING THE PART - 6 MONTHS LATER THE CHECK ENGINE LIGHT CAME ON AND THE CAUSE IS THE NEED FOR A REPLACEMENT CANISTER PURGE VALVE AND THE OWNER IS NOW RESPONSIBLE FOR THE REPAIR/REPLACEMENT COSTS. RECALL SHOULD BE HONORED. *TR
Steering, Jun 15, 2020
POWER STEERING ELECTRICAL FAILURE - WHOLE SYSTEM NEEDS TO BE REPLACED. *TR
Steering, Jun 15, 2020
INTERMITTENT LOSS OF POWER STEERING. POWER STEERING FAULT LIGHT COMES ON AND CAR IS ALMOST IMPOSSIBLE TO STEER. VERY DANGEROUS, MY DAUGHTER WAS GOING AROUND A TURN AND WAS BARELY ABLE TO STEER TO SAFETY! *TR
Steering, Jun 12, 2020
POWER STEERING ASSIST FAULT AT RANDOM TIMES AND MAY GO AWAY WHEN YOU TURN THE VEHICLE OFF AND BACK ON BUT STILL COMES BACK RANDOMLY OUT OF NOWHERE. *TR
Service brakes, Jun 11, 2020
BRAKE PEDAL GOES TO THE FLOOR WITH WEAK BRAKING POWER. HYDRAULIC CONTROL UNIT SEEMS BAD LIKE HUNDREDS OF OTHERS REPORT. VIN DOES NOT MATCH THE RECALL FOR 2010-2013 FUSIN\MERCURY CARS. IT HOWEVER IS SAME PROBLEM. BRAKE PADS, FLUSH AND CHECK OF BRAKE BOOSTER TESTS FINE. *TR
Service brakes, Jun 9, 2020
RECEIVED A LETTER FROM FORD IN JANUARY 2020 STATING THAT THERE WAS A RECALL ON MY 2010 FORD FUSION. A VALVE IN THE HYDRAULIC CONTROL UNIT THE OF THE ANTI-LOCK BRAKING MAY BE STUCK OPEN. IT'S BEEN SIX MONTHS AND STILL THIS HAS NOT YET BEEN RESOLVED! NOT A VERY COMFORTABLE SITUATION TO BE DRIVING A CAR THAT COULD HAVE A PROBLEM WITH THE BRAKES! A YEAR AGO WE LOST THE POWER STEERING ON MY CAR..ALMOST RESULTING IN AN ACCIDENT...REPORTED THIS TO NHTSA AND TO FORD...NEVER HEARD BACK FROM EITHER...AND IT COST $1800 TO REPAIR...SHOULD HAVE BEEN RECALLED AS FORD DID RECALL THE 2011 AND 2012'S...BUT IGNORED THE 2010 WITH THE SAME PROBLEM! I WOULD LIKE TO KNOW WHEN THIS BRAKE ISSUE CAN BE REPAIRED? FORD SENDS A RECALL LETTER IN JANUARY AND DOES NOT SEND ANY UPDATES OR INFORMATION ON THE RECALL! *TR
Steering, Jun 5, 2020
SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC LIGHT CAME ON..NEVER EVER HAD ANY KIND OF PROBLEM LIKE THIS BEFORE...DROVE IT ALL AROUND TOWN ALL DAY TODAY..GOT OUTTA CAR AND CAME BACK TO START IT AND STEERING IS UNMANAGENABLE TO DRIVE...I'VE HAD NO WARNING SIGNS OF ANYTHING! MY CAR IS IN PERFECT CONDITION..PLEASE HELP ME...IAM A SINGLE MOM AND CANT AFFORD A HUGE REPAIR ..I DON'T KNOW WHAT I SHOULD DO...THANK YOU..[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Jun 3, 2020
WHILE DRIVING STEERING WENT OUT AND BECAME VERY HARD TO STEER OFF ROADWAY AND INTO PARKING AREA , SERVICE POWER STEERING NOW /MESSAGE APPEARED ON DASH. *TR
Service brakes, Jun 1, 2020
AS I WAS DRIVING THE BRAKES SUDDENLY STOPPED WORKING. LUCKILY I WAS IN A PARKING LOT. ADVANCED TRACTION, ABS, AND CHECK BRAKE LIGHTS CAME ON. VERY DANGEROUS STUFF. *TR