2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Electrical system, May 28, 2020
PULLED OUT OF PARKING SPACE, MADE LEFT TURN, WENT ABOUT 50 FT. AND CAR TOTALLY DIED. NO BATTERY POWER AT ALL. NO DASH LIGHTS WHEN KEY IS ON, NO HAZARD LIGHTS, WON'T START, NO BATTERY POWER AT ALL. REMOVED BATTERY TERMINALS FOR A FEW MINUTES AND REPLACED. BATTERY POWER RESTORED, CAR STARTED AND EVERYTHING WORKED. NO RESETTING CLOCKS OR RADIO.*DT*JB *TR
Service brakes, May 26, 2020
MY CARS BACK BRAKES LOCKED UP DESTROYING MY BACK CALIPERS PADS AND ROTORS. I WAS ABLE TO GET THE TO THE SHOP AND THE INFORMED ME THAT THE ABS MODULE WAS MALFUNCTIONING AND CAUSED THIS DAMAGE. WITH SOME RESEARCH I FOUND OUT THAT FORD ISSUED A RECALL FOR THIS SPECIFIC PROBLEM FOR EVERY FORD FUSION UP TO 07/09 MY CAR WAS MANUFACTURED 10/09 AND NOT INCLUDED IN THE RECALL. THIS ISSUE IS THE EXACT SAME AS WHAT THEY RECALLED BY MY VIN WAS NOT INCLUDED. *TR
Wheels, Service brakes, May 26, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG NUTS WERE DIFFICULT TO REMOVE FROM THE VEHICLE WHILE ATTEMPTING TO CHANGE TIRES ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE TWO-PIECE LUG NUT FUSING TOGETHER. ADDITIONALLY, WHILE DRIVING, THE OUTER SHELL OF THE LUG NUTS DETACHED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS ALSO EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. INDEPENDENCE FORD LOCATED AT 3101 COLUMBIA BLVD, BLOOMSBURG PA, 17815 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 115,000. *BF*JB
Electrical system, Tires, Wheels, Service brakes, May 23, 2020
DASH PANEL INDICATED DOOR AJAR, EMERGENCY AND OTHER BRAKES WERE ENGAGED, TIRE PRESSURE LOW, INTERIOR LIGHTS CAME ON, BLINKERS NO LONGER WORK. THIS ALL HAPPENED SUDDENLY WHILE DRIVING DOWN A FLAT STREET, 25 MPH, WEATHER WAS 65 DEGREES, DRY WEATHER, DURING THE DAY. *TR
Steering, May 22, 2020
ELECTRONIC POWER STEERING ASSIST FAILURE ALERT. CAUSING TO HAVE NO POWER STEERING. *TR
Other or unspecified, May 14, 2020
FOR A SECOND TIME ON THIS CAR, THE DRIVERS SIDE DOOR HANDLE BROKE. I PAID FOR THE REPAIR THE FIRST TIME, BUT FORD SAYS THE WARRANTY HAS EXPIRED ON THIS 2ND HANDLE. I WROTE TO FORD AND EXPLAINED THAT THIS PART IS EVIDENTLY DEFECTIVE ... 2 TIMES THE SAME PART BROKE. THEY REPLIED THEY DO NOT HAVE ANY RECALL IN EFFECT. NOW I CANT LOCK THE CAR. *TR
Steering, Power train, Electronic stability control (ESC), May 13, 2020
MY FAMILY FINANCED OUR 2010 FUSION SEL IN SEPTEMBER OF 2011, WAS CERTIFIED USED WITH 7,900 MILES, PURCHASED WITH EXTENDED WARRANTY AS WELL. MY MOM AND MY SISTER DROVE THE CAR FOR ABOUT 7 YEARS, THEY LOVED IT AND HAD NO ISSUES WITH IT. THEY PASSED IT DOWN TO ME IN 2018 WHEN I GOT MY LICENSE, MY MOTHER TOLD ME HOW TO TAKE CARE OF OUR CARS AND WHAT NOT TO DO, WE DON'T ABUSE OUR VEHICLES. THE FIRST MAJOR ISSUE WAS THE THROTTLE BODY THAT COMPLETELY WENT OUT AFTER ACCELERATING FROM A GREEN LIGHT IT FELT LIKE MY TRANSMISSION WAS GOING TO FALL OUT OF MY CAR, WITH THE RPM JUMPING UP AND DOWN, SHIFTED HORRIBLY. I THEN DROVE MY POSSESSED CAR TO THE NEAREST DEALER, THE THROTTLE BODY WAS REPLACED THE SAME DAY IN MAY OF 2018 UNDER WARRANTY AND WORKED FINE EVER SINCE (SOMETIMES). THEY SAID THIS IS A COMMON ISSUE. EXTREMELY LEAKY 17' RIMS CAUSING MULTIPLE MORNINGS WHERE I WOKE UP TO A FLAT TIRE. FORD SAID NOTHING THEY CAN DO EVEN THOUGH IT'S THE SAME STOCK RIMS SINCE WE'VE BOUGHT IT (SAME PROBLEMS EVEN WITH NEW TIRES). TIRE PRESSURE SENSOR FAULT THAT'S BEEN FAULTY SINCE 2018 ESPECIALLY IN THE COLD, TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THEY FIX IT, BUT THEY DIDN'T. AND NOW I FEEL LIKE MY STEERING IS GOING OUT, I SOMETIMES LOSE POWER WHENEVER I TURN LEFT, THE ORANGE STABILITRAK/STABILITY LIGHTS UP ON MY DASH AND IS A LITTLE ROUGH, IN APRIL OF 2020 I TURNED INTO MY DRIVEWAY TURNING LEFT, MY ENGINE COMPLETELY STALLED, IF I WOULDN'T HAVE STRAIGHTENED OUT MY STEERING I WOULD HAVE COMPLETELY HIT THE CORNER OF MY PORCH. I'M AFRAID TO DRIVE THIS CAR ON THE FREEWAY, BOTH ENGINE AND STEERING ISSUES? DEALER SAYS IT'S NORMAL AND THAT IT'S FINE. RIGHT.. NOT WHAT CARCOMPLAINTS.COM SAYS I'M 18 ABOUT TO GRADUATE AND GO TO COLLEGE IN SEPTEMBER, I CURRENTLY HAVE NO JOB DUE TO THE QUARANTINE, AND MIGHT HAVE TO CONSIDER PURCHASING A NEW FUSION BEFORE MY CURRENT CAR INJURES/KILLS ME. *TR
Service brakes, May 10, 2020
BRAKE PEDAL GOES TO THE FLOOR WITH WEAK BRAKING POWER. IT OCCURS WHILE MOVING AND STATIONARY. BRAKES DO NOT GENERATE SUFFICIENT PRESSURE IN SYSTEM. *TR
Service brakes, Hydraulic, May 8, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD CAUSING THE DISTANCE TO BE EXTENDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNBELT FORD OF ALBANY (2926 N. SLAPPEY BLVD, ALBANY, GA 31701), AND WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 121,773.
Steering, May 8, 2020
TWICE IN 2 MONTHS (MARCH 15, 2020 AND MAY 7, 2020) THE POWER STEERING ASSIST FAULT APPEARED IN THE MESSAGE CENTER. BOTH TIMES THE MESSAGE APPEARED WHEN GEAR WAS PUT IN DRIVE OR REVERSE AND CONTINUED TO APPEAR WHEN ATTEMPTING TO BACKUP (REVERSE) OR DRIVE FORWARD ON MAY 7 NOT ONLY DID THE FAULT MESSAGE APPEAR BUT THE CAR ALSO CUT OFF. THIS LAST INCIDENT HAPPENED WITH MY MOM WHO IS 70+ LUCKILY SHE WAS ONLY TRYING TO DRIVE OUT OF THE DRIVEWAY TO GET ONTO THE ROAD BUT WHAT IF THIS HAPPENED TO HER OR ME WHILE DRIVING ON A ROAD OR THE HIGHWAY ?!?!? *TR
Service brakes, May 7, 2020
WHEN TEMPERATURE DROPS TO LESS THAN 35 DEGREES FAHRENHEIT OUTSIDE REAR BREAKS GET STUCK AND PEDAL FALLS TO THE FLOOR CAUSING CAR NOT TO STOP. HAD REAR CALIPERS REPLACED TO CORRECT THE PROBLEM AND FOUND OUT THAT IT IS THE ABS VALVE BODY. ALSO SAW OTHER REPORTS AND THAT A RECALL WAS BEING ISSUED ONLY TO FIND THAT MY CAR WAS NOT INCLUDED. I LOVE THIS CAR IT HAS HAD OTHER RECALLS AND PROBLEMS BUT HAS OTHERWISE BEEN VERY RELIABLE AND FORD HAS FIXED JUST ABOUT ALL THE ISSUES IT HAS HAD EXCEPT THIS. *TR
Steering, May 5, 2020
POWER STEERING ASSIST FAULT LIGHT CAME ON AND MY VEHICLE WHEEL LOCKED UP AND WILL NOT MOVE IN ANY DIRECTION. MY VEHICLE WAS STATIONARY IN PARKED POSITION. *TR
Fuel/propulsion system, May 4, 2020
I TOOK MY CAR TO GRIFFIN FORD IN TIFTON GA FOR THE AIR BAGS RECALL AND THE FUEL TANK RECALL. THEY FIXED THE AIR BAGS BUT SAID NOTHING WAS WRONG WITH THE FUEL RECALL. BUT I EXPLAINED TO THEM THAT THE CAR WILL BURST GAS OUT WHILE PUMPING AND GAS LEAK UNDER THE CAR. THEY SAID NOTHING WAS WRONG WITH IT. I TOOK IT THE FORD PLACE IN TURNER COUNTY AND THEY SAID IT WAS THE CANISTER VALVE SOLENOID. BUT THEY SAID IT WAS A RECALL ON IT. I'M CONFUSED NOW I GOT TO BUY ONE AND PAY TO HAVE IT REPLACED.
Service brakes, May 4, 2020
HCU LEFT FRONT AND RIGHT REAR VALVES ARE POTENTIALLY STUCK CLOSED. MY MECHANIC ATTEMPTED AND FAILED THE ABS SERVICE BLEED PROCEDURE. VERIFIED PRESSURE OUTPUT FROM MASTER CYLINDER (BRAND NEW) TO ABS HCU. MONITORED MAX INPUT PRESSURE WITHIN SPEC AT ABS PRESSURE TRANSDUCER. MECHANIC SUSPECTS HCU FAULT LIKELY RELATED TO RECENT RECALL. I CALLED FORD AND WHILE IT MATCHED THE DESCRIPTION OF THE MENTIONED RECALL, MY VIN NUMBER DID NOT QUALIFY. WAS TOLD TO HAVE THE MAINTENANCE PERFORMED AND KEEP RECEIPT FOR POTENTIAL REIMBURSEMENT IN THE FUTURE.
Steering, Air bags, May 1, 2020
ELECTRONIC POWER STEERING ASSIST FAILURE FAULTY ENGINEERING AND FAILURE TO ACKNOWLEDGE THE PROBLEM AS A MANUFACTURER FOR ALL MODELS AFFECTED NOT JUST CERTAIN VINS THE CAR IS ONE OF THE VINS NOT RECALLED FOR THE ISSUE BUT HAS THE STATED ISSUE LIKE THE OTHER VEHICLES RECALLED, FULLY GROWN HEALTHY MAN CANT EVEN MOVE THE STEERING WHEEL.FIRD SAYS IT IS NOT UNDER RECALL THE ENTIRE POWER STEERING RACK HAS BEEN REPLACED AND STILL HAS NO POWER STEERING
Steering, Apr 30, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING CEASED WITH AN ONCOMING VEHICLE APPROACHING. THE CONTACT AVOIDED A COLLISION WHILE USING EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT DROVE THE VEHICLE AT 4-5 MPH TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED HOWEVER, THE DIAGNOSIS WAS INCOMPLETE. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING ANGLE SENSOR AND POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. JIM CLICK FORD OF SAHUARITA & GREEN VALLEY (1030 W DUVAL RD, GREEN VALLEY, AZ 85614) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. *DT*DT *JS*JB
Steering, Apr 27, 2020
SERVICE ADVANCE TRAC WARNING MESSAGE CAME ON DASH. POWER STEERING ASSIST ALSO CAME ON DASH MESSAGE. I COULD NOT STEER VEHICLE. I COULD BARILY GET IT BACK INTO MY GARAGE. FUSION PUT IN REVERSE LIGHTS CAME ON AS I MOVED BACKWARD. STEERING LOCKED UP BELIEVE IT IS ELECTRONIC STEERING MODULE
Steering, Apr 26, 2020
WHEN TURNING ON THE VEHICLE A POWER STEERING ASSIST FAULT WILL DISPLAY A CROSSED THE DASH. WHEN THIS HAPPENS POWER STEERING IS LOST AND MAKES DIFFICULT DRIVING CONDITIONS. SOMETIMES TURNS OFF WHEN RESTARTING THE VEHICLE SOMETIMES DOESN'T TURN OFF FOR A COUPLE TIMES.
Steering, Apr 24, 2020
VEHICLE DISPLAYS A POWER STEERING ASSIST WARNING ERROR AND THEN THE STEERING BECOMES VERY HARD TO MANEUVER. VEHICLE WAS RUNNING, SOMETIMES STATIONARY, SOMETIMES ON A CITY STREET WHILE TURNING. OTHER FORD FUSIONS HAVE HAD A RECALL BUT FORD CUSTOMER SERVICE TELLS ME THIS VEHICLE IS NOT INCLUDED IN THE RECALL. SINCE IT IS A SAFETY ISSUE, I THINK IT SHOULD BE INCLUDED IN THE RECALL.
Service brakes, Apr 24, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING DOWN THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RICH FORD (8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Steering, Apr 23, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING ASSIST AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,026. * BF*JB
Steering, Apr 22, 2020
BACKING OUT OF PARKING SPACE, THE STEERING LOCKS UP AND THE "POWER STEERING ASSIST" WARNING APPEARS ON THE DASH....CAN'T CONTROL VEHICLE WHEN THIS HAPPENS..IT SEEMS AS THOUGH THE STEERING IS "LOCKED UP"....HAVE TO TURN OFF IGNITION AND RESTART.... THIS HAS HAPPENED MULTIPLE TIMES.
Service brakes, Apr 15, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKING DISTANCE WAS EXTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Steering, Apr 15, 2020
THE POWER STEERING ON MY CAR NO LONGER WORKS. THE VEHICLE INFORMATION CENTER SCREEN READS "POWER STEERING ASSIST FAULT" AND THEN A YELLOW LIGHT ILLUMINATES FOR "SERVICE ADVANCETRAC". MY CAR HAS BEEN IN GOOD WORKING CONDITION, WELL MAINTAINED, AND RELIABLE UP UNTIL THIS HAPPENED. FORD MOTOR COMPANY HAS RECALLED MY YEAR, MAKE, AND MODEL FOR STEERING ISSUES, BUT MY VIN WAS NOT ASSIGNED THEREFORE FORD WILL NOT REPAIR MY CAR. I BELIEVE THIS IS AN ERROR.
Other or unspecified, Apr 4, 2020
I BOUGHT A 2010 FORD FUSION AUTOMATIC TRANSMISSION, 105000 MILES. AFTER 4 MONTHS, NOTICED A TRANSMISSION FLUID LEAK FROM DRIVERS SIDE. MECHANIC REPLACED THE SEAL AND LEFT CV SHAFT. I PAID $580 FOR THE REPAIR. CAR BROKE DOWN AFTER DRIVING 3 MILES AFTER REPAIR. HAD TO TOW BACK TO THE SHOP. THEY CHANGED THE SEAL AGAIN BUT I NOTICED THE OIL LEAK AGAIN. FEW DAYS LATER IT GOT WORST AND NOW I HAVE BEEN TOLD THAT THE AXCEL, SEAL AND BUSHING NEEDS TO BE REPLACED. THE COST OF THE REPAIR IS NOW $600. I READ IN A LOT OF FORUMS THAT THIS IS A COMMON ISSUE WITH FORD FUSIONS. I WISH I HAD KNOWN ABOUT THIS ISSUE EARLIER. WOULD HAVE NEVER BOUGHT FORD FUSION.