2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints
5,128 reports, newest first.
Steering, Apr 1, 2019
POWER STEERING FAILURE WHILE IN MOTION ON HIGHWAY HAD IT RESET, FAILED AGAIN HAD IT REPLACED. $1700 IN REPAIRS NOW SITTING AT FORD IN QUINCY IL AND WE CANNOT AFFORD TO PICK IT UP.
Air bags, Apr 1, 2019
TAKATA RECALL? RECALL ISSUED 11 MONTHS AGO AND STILL SHOWS NO REMEDY AVAILABLE
Service brakes, Mar 31, 2019
DURING MY NORMAL DAILY COMMUTE I EXPERIENCED A TERRIFYING AND UNANNOUNCED LOSS OF BREAKING POWER. I WAS SIMPLY COMING TO A STOP AT A LIGHT IN HEAVY TRAFFIC AND LOST TOTAL BREAK RESPONSE. I NARROWLY MISSED CAUSING A ACCIDENT WITH STOPPED TRAFFIC. I WAS DRIVING RESPONSIBLY IN A LIGHT DRIZZLE WHEN IT HAPPENED. I AM TOLD THE ABS MODULE SENSED LOSS OF TRACTION IN AT LEAST ONE TIRE SO IT KICKED ON. THIS ONLY MADE THE SITUATION A PANIC STOP. THE PEDAL WENT TO THE FLOOR AND BREAKING POWER WAS ONLY ABOUT 10% OF THE NORMAL FEEL. AFTER THIS EVENT THE BREAKS NEVER REGAINED THEIR POWER AND HAD TO HAVE MY CAR TOWED TO SERVICE. THE SERVICE CENTER TOLD ME THIS IS SOMEWHAT COMMON AND THEY COULD FIX THE ISSUE, $1600 LATER I HAVE A NEW ABS MODULE AND THE BREAKS WORKS BETTER BUT NOT 100% OF WHERE THEY WERE BEFORE. I HAVE HEARD OF SEVERAL OTHER PEOPLE'S STORIES SINCE THIS EVENT AND ALL ARE THE SAME ISSUE. THE EVENT WAS SUCH A UNANNOUNCED AND TERRIFYING EXPERIENCE I WILL BE SELLING THE CAR. I AM A 35, PERFECT DRIVING RECORD, DRIVE 20K MILES+ EVERY YEAR AND NEVER EXPERIENCED A SITUATION LIKE THIS WHERE I WAS HELPLESS. AND KNOWING THE MANUFACTURER KNOWS OF THE PROBLEM IS APPALLING.
Fuel/propulsion system, Mar 28, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER REFUELING THE VEHICLE, THE CONTACT DETECTED A FUEL ODOR AND NOTICED FUEL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TOP PORTION OF THE FUEL TANK WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Steering, Mar 27, 2019
'ELECTRONIC POWER ASSIST FAULT' WHILE DRIVING VEHICLE, STEERING LOCKS UP AND BECOMES DIFFICULT TO TURN, HAPPENS ON HIGHWAY AND CITY STREETS, WHILE TURNING AND WHILE DRIVING STRAIGHT. HAVE TO TURN VEHICLE OFF THEN BACK ON AGAIN TO RESET SYSTEM. HAS BEEN HAPPENING MORE FREQUENTLY. HAVE HAD ISSUE FOR 3 YEARS NOW.
Steering, Mar 27, 2019
THE SERVICE POWER STEERING INDICATOR CAME ON WHEN THE TECHNICIAN CHECKED THE CODE IT SAID IT NEEDED A STEERING WHEEL ANGLE SENSOR FOR THIS PARTICULAR MODEL A POWER STEERING ANGLE SENSOR IS NOT APPLICABLE SO THEY TOLD ME I NEED A NEW CLOCK SPRING I ORDERED THE NEW CLOCK SPRING AND IT DID NOT FIX THE PROBLEM. IT HAS NO POWER STEERING WHATSOEVER VERY HARD TO TURN IT JUST HAPPENED WHILE DRIVING. VERY UNSAFE CONDITION AND I NOTICED A LOT OF OTHER COMPLAINTS ABOUT THIS BEING A MAJOR PROBLEM FOR THESE VEHICLES AND MODELS WITH CURRENT AND NEWER YEARS.
Air bags, Mar 27, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BORGMAN FORD MAZDA (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Mar 25, 2019
ONCE CAR WAS TURNED ON "POWER STEERING ASSIST FAULT" AND I COULD NOT MOVE THE STEERING WHEEL WHILE PARKED. TURNED OFF THE CAR, THEN BACK ON AND SAME MESSAGE WAS SHOWN. IT WAS VERY DIFFICULT TO STEER WHEN I DROVE TO THE DEALERSHIP.
Structure, Mar 24, 2019
THE DOOR HANDLE LOCKING SYSTEM ON THE DRIVER'S SIDE BROKE ON MY 2010 FORD FUSTION MY CAR WAS STATIONARY IN A GARAGE. I UNLOCKED DRIVER DOOR, SAT IN DRIVER SEAT AND SUDDENLY DOOR LATCH IS BROKEN AND I'M UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAD TO ROLL DOWN THE DRIVER WINDOW IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. I NOTICED THAT THE DOOR NO LONGER LOCKS EITHER. BROUGHT CAR TO MY DEALERSHIP WHO SAID NO RECALLS WERE AVAILABLE SO I HAD TO PAY 182.45$ TO GET MY DOOR LATCH FIXED. THIS IS A SAFETY CONCERN AND THERE SHOULD BE A RECALL BECAUSE I WAS NO LONGER ABLE TO PARK AND LOCK MY CAR. PLEASE ISSUE A RECALL FOR THIS PART. NOT IMPRESSED WITH FORD AT THE MOMENT.
Electrical system, Air bags, Mar 23, 2019
AFTER TWO DAY SOMETHING IS KILLING THE BATTERY.
Wheels, Mar 22, 2019
PRIMEWELL VALERA TOURING DEVELOPED CRACKS IN THE SIDEWALL AND LOST AIR AT HIGHWAY SPEED. I FOUND OUT THAT THERE IS A RECALL FOR THESE TIRES. I AM TRYING TO GET THIS RECTIFIED WITH THE TIRE DISTRIBUTOR, BUT AT THIS POINT NO LUCK.
Steering, Mar 22, 2019
I WAS LEAVING MY HOUSE AND THE POWER STEERING LIGHT CAME ON, I TURNED THE CAR OFF AND THEN ON THE WARNING LIGHT WENT OFF. AS I WAS DRIVING, IT BECAME VERY HARD TO STEER THE CAR. WITHOUT WARNING THE POWER STEERING WENT OUT AND HAS BEEN OUT FOR A COUPLE OF WEEKS, IT IS VERY HARD TO TURN THE WHEEL. I CAN NOT AFFORD TO FIX IT RIGHT NOW, IT SEEMS THERE IS A LOT OF PROBLEMS WITH THIS CAR MODEL. I HAD JUST HAD THE AIR BAG REPLACED AND WAS HOPING TO HAVE NO MORE PROBLEMS IT.
Air bags, Mar 21, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED KOEPPEL FORD AT 347-846-0657 (LOCATED AT 57-01 NORTHERN BLVD, WOODSIDE, NY 11377) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Fuel/propulsion system, Mar 21, 2019, crash
TAKATA RECALL AUTO ACCIDENT FRONTAL BUMPER DAMAGED, NO AIR BAG DEPLOYED. INSURANCE NOT FIX CLAIM DUE TO 1000.00 DEDUCTIBLE AND LEFT WITH EXPENSE OF REPAIRS
Air bags, Mar 18, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. FREEWAY FORD (9700 LYNDALE AVE S, BLOOMINGTON, MN 55420) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Mar 16, 2019
THE BRAKES ON THIS CAR GO ALMOST ALL THE WAY TO FLOOR BEFORE THEY ENGAGE. I HAVE BLED THE BRAKES, REPLACED PADS AND ROTORS AND NONE OF THESE ACTIONS RESULTED IN IMPROVED PERFORMANCE. I HAVE READ NUMEROUS POSTS THAT THE ABS PUMP IS DEFECTIVE. I AM TROUBLED BY THIS AS MY DAUGHTER DRIVES THIS CAR AND I DO NOT FEEL IT IS SAFE. THIS ISSUE OCCURS AT ANY SPEED IN ANY CONDITION I.E. DRY, WET, TURNING OR GOING STRAIGHT. THIS ALSO RESULTS IN LONGER BRAKING DISTANCES AS THE ENGAGEMENT IS NOT NORMAL. I HAVE CALLED FORD AND THEY HAVE TAKEN NO ACTION WHATSOEVER.
Steering, Mar 14, 2019
DRIVING AND TURNING TO PULL ONTO MY STREET 'SERVICE POWER STEERING NOW' ALERT APPEARED ON DISPLAY. AND 'TRACTION' LIGHT ACTIVATED AND I LOST POWER STEERING THANKFULLY IT HAPPENED AS I WAS ARRIVING HOME. NEXT DAY (TODAY) STILL POWER STEERING NOTIFICATION AND NO POWER STEERING WHEN DRIVING.
Air bags, Mar 13, 2019
TACATA RECALL. TODAY I CALLED THE ANACORTES FORD DEALERSHIP IN WA STATE AND SPOKE WITH JOSH IN THE SERVICE DEPARTMENT. I TOLD HIM I HAD A LETTER FROM FORD ABOUT A RECALL. HE SAID THAT FORD IS OUT OF THE PARTS AND THEY AREN'T ABLE TO ORDER ANY. I ASKED HOW LONG TILL THEY CAN ORDER MORE AND HE SAID MAYBE A MONTH. SO I ASKED WHAT MY OPTIONS WERE, IF I NEEDED TO CALL BACK EVERY MONTH. HE SAID THE BEST HE COULD DO WAS ADD ME TO HIS LIST AND KEEP AN EYE ON IT. I EXPLAINED THAT MY HUSBAND HAD CALLED A FEW MONTHS BACK AND SPOKE WITH SOMEONE WHO SAID THEY WERE ORDERING THE PART AND WOULD BE CALLING HIM BACK IN A FEW WEEKS. HE SAID THERE WAS NOTHING ON RECORD OF THAT. I AM EXTREMELY UNSATISFIED WITH THE HANDLING OF THE SITUATION. IT'S BEEN OVER A YEAR SINCE I FIRST STARTED GETTING LETTERS ABOUT THIS RECALL. THE MOST RECENT LETTER I RECEIVED FROM FORD MOTOR COMPANY DATED FEBRUARY 2019, STATES THAT, 'PARTS ARE AVAILABLE TO REPAIR YOUR VEHICLE HOWEVER, YOUR DEALER WILL NEED TO ORDER PARTS FOR YOUR VEHICLE PRIOR TO YOUR APPOINTMENT.' THIS IS NOT CONGRUENT WITH WHAT JOSH SAID. HE SAID THEY ARE NOT ABLE TO ORDER ANY MORE AT THIS TIME.
Steering, Mar 12, 2019
IMMEDIATELY AFTER STARTING CAR, POWER STEERING ASSIST FAULT MESSAGE APPEARED ON DASH. COULD NOT TURN THE WHEELS IN EITHER DIRECTION WHILE PARKED. TURNED OFF CAR, WAITED APPROX 30 SECONDS, AND RESTARTED. POWER STEERING WAS FUNCTIONAL WITH NO ERROR AFTER RESTART. DROVE TO NEXT DESTINATION, WAS PARKED FOR APPROX 30 MINUTES, AND THE SAME SCENARIO WAS REPEATED WHEN ATTEMPTING TO START THE CAR AND DRIVE FROM THERE.
Air bags, Mar 9, 2019
RECEIVED RECALL NOTICE FEB 2018. CONTACTED LOCAL FORD DEALER, SIDNEY FORD ON SAFETY RECALL NOTICE18S01/NHTSA RECALL 18V046. WERE TOLD WE WOULD BE NOTIFIED WHEN PART WAS AVAILABLE. HOW CHECKED WITH THEM REPEATEDLY AND AS OF MARCH 8, 2019, WE WERE STILL TOLD PART WAS NOT AVAILABLE.
Steering, Mar 8, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WAITED A FEW MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
Steering, Mar 8, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE CONTACT HAD TO EXERT EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. ALSO, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO REACH HER DESTINATION SAFELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Steering, Electrical system, Mar 7, 2019
ON MARCH 7TH, 2019 AT 0600 HOURS, AN ERROR CODE POPPED UP ON THE DASH SHOWING A POWER STEERING ASSIST FAULT. CAR WAS STATIONARY AT THIS TIME AT HOMEOWNERS DRIVEWAY. STEERING WHEEL WAS DIFFICULT TO TURN AS THERE WAS NO POWER TO THE STEERING. ACCORDING TO TO NHTSA DOCUMENTATION, NUMEROUS COMPLAINTS ON THIS SAME RELATED ISSUE PROMPTED RECALLS ON OTHER MODELS, HOWEVER 2010 FORD FUSION, WHICH EXPERIENCED SAME PROBLEM WAS OMITTED FROM ORIGINAL RECALL. FURTHER RESEARCH REVEALED NUMEROUS COMPLAINTS REGARDING SAME OR SIMILAR ISSUE PROMPTING ANOTHER INVESTIGATION. UNKNOWN WHAT THE SECOND RESULTS YIELDED.
Steering, Mar 7, 2019
FOR THE LAST COUPLE MONTHS, I WILL OCCASIONALLY START THE CAR AND FIND I AM BRIEFLY WITHOUT POWER STEERING. THE POWER STEERING USUALLY KICKS IN AFTER A FEW MOMENTS OF WAITING WHILE PARKED. HOWEVER, TODAY, 3.7.2019, I STARTED THE CAR, I FOUND THERE WAS NO POWER STEERING, AND THEN I RECEIVED A MESSAGE ON MY CONSOLE THAT READ, "POWER STEERING ASSIST FAULT," OR SOMETHING SIMILAR. I TURNED OFF THE CAR, RESTATED, AND THE POWER STEERING DID ENGAGE. HOWEVER, NOW I AM UNCERTAIN IF I CAN RELY ON MY POWER STEERING AND WILL BE GETTING IT FIXED SOON.
Steering, Mar 6, 2019
THE VEHICLE WAS STATIONARY. WHEN I GOT INTO THE VEHICLE, THE WHEEL WOULD NOT TURN AND IT SAID "SERVICE POWER STEERING NOW".