2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Power train, Engine, Jul 17, 2013
1ST INCIDENT: I WAS WITH MY CHILDREN IN THE CAR AT A RED LIGHT, WHEN THE LIGHT CHANGED TO GREEN I PUSHED THE GAS PEDAL TO MOVE FORWARD THE CAR STARTED JERKING AND SHAKING THEN ALL THE POWER WAS LOST TO THE CAR. THE WRENCH LIGHT WAS ALSO ON. I TURNED THE KEY OFF, WAITED A FEW MINUTES TURN THE KEY AGAIN AND CAR STARTED AND DROVE FINE FROM THERE. 2ND INCIDENT: MY HUSBAND STOPPED AT A STOP SIGN WITH MYSELF AND MY CHILDREN IN THE CAR, PROCEEDED FORWARD AND THE CAR BEGAN TO LOOSE POWER AND JERKING AND SHAKING, WE ONLY MADE IT ACROSS THE INTERSECTION BECAUSE WE DRIFTED. THE WRENCH LIGHT CAME ON. HE TURNED THE KEY OFF, WAITED A FEW MINUTES, TURNED THE KEY AND CAR STARTED AND DROVE OKAY FROM THERE. 3RD INCIDENT: MYSELF WITH MY CHILDREN IN THE CAR STOPPED AT A RED LIGHT. WHEN I PROCEEDED TO TURN AND GO FORWARD THE CAR BEGAN LOOSING POWER, THEN STARTED JERKING AND SHAKING AND THE WRENCH LIGHT CAME ON. I TURNED THE KEY OFF, WAITED A FEW MINUTES AND STARTED IT BACK UP AND WENT OK FROM THERE. TOOK THE CAR TO DEALER AND THEY DIAGNOSED IT AS THROTTLE BODY PROBLEM THAT NEEDED $771.00 IN REPAIR. IT IS PAST THE 36,000 MILE WARRANTY. WE BOUGHT THE CAR USED FROM THE DEALER, PAST THE EMISSIONS WARRANTY DATE. THIS IS A SAFETY ISSUE AND CONCERN THAT SHOULD WARRANT A RECALL. *TR
Vehicle speed control, Engine, Jul 17, 2013
1ST: AT STOP LIGHT WENT GREEN AND I STARTED TO ACCELERATE, THE ENGINE WENT INTO IDLE AND I LOST SPEED CONTROL. I MANAGED TO LIMP ACROSS THE ROAD AND STOP. PLACED IN PARK SHUTOFF THE ENGINE AND RESTARTED WORKED NORMAL. 6/30/13 2ND: MOVING AT ROAD SPEED (POSTED LIMIT 35) ENGINE WENT TO IDLE AND I LOST SPEED CONTROL, ATTEMPTED TO SHUTOFF ENGINE IN NEUTRAL AND RESTART PROBLEM CONTINUED. PULLED OFF ROAD PLACED IN PARK, SHUTOFF ENGINE AND RESTARTED WORKED NORMAL. 7/2/13 3RD: MOVING AT ROAD SPEED (POSTED LIMIT 45) ENGINE WENT TO IDLE AND I LOST SPEED CONTROL, PULLED ONTO SIDE ROAD PLACED IN PARK, SHUTOFF ENGINE AND RESTARTED WORKED NORMAL. 7/7/13 4TH AND 5TH: WHEN TURNING ONTO ROAD TO RESIDENCE, ENGINE WENT TO IDLE AND I LOST SPEED CONTROL STOPPED ON ROAD, PLACED IN PARK, SHUTOFF ENGINE AND RESTARTED WORKED NORMAL.7/7/13 & 7/14/13. *TR
Steering, Jul 17, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SHUT DOWN AND RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,200.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 17, 2013
MY CAR ENGINE "STALLED" (THE ENGINE WAS RUNNING, BUT THERE WAS NO POWER FROM THE ENGINE TO ACCELERATE) WHILE I WAS DRIVING AND IN THE PROCESS OF INCREASING MY SPEED UP TO THE 55 MPH SPEED LIMIT AFTER TURNING ONTO A MAJOR ROAD. SINCE THERE WAS NO ENGINE POWER TO ACCELERATE, I HAD TO LET THE CAR ROLL TO THE SHOULDER WHERE I PULLED OVER AND RESTARTED IT. THIS HAS HAPPENED ABOUT 4 TIMES IN THE LAST 6 MONTHSAND I AM VERY FEARFUL THAT THE CAR WILL STALL WHILE I AM ON A HIGH SPEED, HIGH TRAFFIC, MULTI-LANE HIGHWAY, WHICH I USE TO DRIVE TO AND FROM WORK EVERY DAY. *TR
Power train, Fuel/propulsion system, Jul 17, 2013
INCIDENT#1: TRAVELING ON FREEWAY FAST LANE AT AROUND 65 MPH, ENGINE APPEARED TO CUT OUT FOR NO APPARENT REASON. LOST ALL POWER, BUT RADIO STILL ON. PUT ON EMERGENCY FLASHERS AND WAS FORTUNATE ENOUGH TO BE ABLE TO GET ALL THE WAY OVER TO EMERGENCY LANE. TURNED OFF IGNITION, TOOK OUT KEY, TURNED CAR BACK ON, AND EVERYTHING STARTED NORMALLY. WAS ABLE TO GET BACK HOME WITHOUT ANY OTHER PROBLEM. INCIDENT#2: PULLING AWAY FROM A STOP SIGN AT AROUND 5 MPH AFTER HAVING DRIVEN ONLY ABOUT A MILE FROM HOME. ENGINE CUT OUT AGAIN AS I WAS ACCELERATING. PULLED TO THE SIDE OF THE ROAD AND TURNED OFF CAR, REMOVED KEY FROM IGNITION, STARTED CAR AGAIN AND EVERYTHING WAS FINE. FORTUNATELY, I HAVE BEEN ALONE IN THE CAR WHEN THIS HAS HAPPENED, BUT I HAVE TWO CHILDREN UNDER 4 WHOM I TRANSPORT OFTEN. IT SEEMS LIKE ONLY A MATTER OF TIME BEFORE I'M IN A MORE SERIOUS SITUATION AND THIS HAPPENS AGAIN (SUCH AS TURNING LEFT INTO ONCOMING TRAFFIC WITH MY KIDS IN THE CAR). BASED ON MANY COMPLAINTS ON THIS SITE AND ACTUAL PERSONAL ACCOUNTS OF OTHER FORD FUSION OWNERS WHO HAVE HAD THE EXACT SAME PROBLEM, IT SEEMS OBVIOUS THAT THERE IS A PROBLEM WITH THE THROTTLE BODY. HOPEFULLY THERE WILL BE A FIX FOR THIS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Vehicle speed control, Jul 16, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST ACCELERATION POWER. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE STALLED. THE WAS ABLE TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR CENTER WHERE A DIAGNOSTIC TEST WAS PERFORMED WITH CODES REVEALING A DEFECT WITH THE THROTTLE BODY. THE FAILURE MILEAGE WAS 52,000.
Vehicle speed control, Engine, Jul 16, 2013
ELECTRONIC THROTTLE BODY FAILURE. I WAS DRIVING DOWN A MAJOR HIGHWAY AND MY CAR LOST POWER, THE WRENCH LIGHT LAMINATED. AFTER TRYING TO GET OFF TO THE SIDE OF THE ROAD I SHUT THE CAR OFF AND WAITED A MIN THEN RESTARTED THE CAR. THEN I PROCEEDED ON MY JOURNEY. I TOOK THE CAR TO A FRIEND OF MINE WHO IS A MECHANIC AND HAD HIM RUN A DIAGNOSTIC ON THE CAR AND NO CODES SHOW UP. I HAVE DONE SOME RESEARCH ON THE INTERNET TO SEE IF ANYONE ELSE HAS HAD THE SAME PROBLEM. APPARENTLY I AM NOT THE ONLY PERSON WITH THIS DEFECTIVE PART. LOOKS LIKE FORD WOULD GROW A SET OF BALLS AND MAKE THIS A MANDATORY RECALL. IT DOES CAUSE A SAFETY ISSUE WHEN YOU LOSE THE ABILITY TO MOVE YOUR AUTOMOBILE ABOUT. YOU CAN NOT GO ANY WEAR NO MATTER HOW HARD YOU PRESS ON THE GAS PEDAL. THE DAM CAR DOES NOT MOVE. I GUESS IT WILL TAKE SOME ONE GETTING INJURED VERY BADLY OR KILLED, AND FORD GETTING A LAW SUITE BEFORE ANY SORT OF RECALL WILL BE DONE. IF ANYTHING SHOULD HAPPEN TO ME I WILL BE THE FIRST IN LINE TO FILE A LAW SUITE BECAUSE FORD IS WELL AWARE OF THE PROBLEM BUT THEY CHOSE TO DO NOTHING ABOUT IT THUS PUTTING MILLIONS OF PEOPLES LIVES AT STAKE. *TR
Electrical system, Vehicle speed control, Engine, Jul 16, 2013
ENGINE CUT-OFF GOING AT 5 MPH. ACCORDING TO AAMCO CODE P2112 APPEARED ON THEIR READER. THIS CODE HAS TO DO WITH THE THROTTLE ACTUATOR CONTROL SYSTEM. TOOK CAR TO LOCAL FORD DEALER AND WAS TOLD THAT THE PART, THROTTLE BODY AND MOTOR ASY., ARE ON NATIONAL BACK ORDER. IT TOOK AT TWO DAYS OR TWO WEEKS TO RECEIVE THE PART. THIS IS NOT ACCEPTABLE; FORD AND THEIR DEALERS SHOULD HAVE THIS PART AVAILABLE IMMEDIATELY. DOES SOMEONE NEED TO HAVE A SERIOUS OR DEADLY ACCIDENT BEFORE ACTION IS TAKEN? *TR
Vehicle speed control, Jul 15, 2013
I WAS DRIVING IN TRAFFIC AND MY CAR JUST STOPPED NO WARNING AND NOT EVEN ABLE TO COAST IT OVER TO THE SHOULDER. MY CAR IS OUT OF WARRANTY BUT ONLY 2 YEARS OLD I AM VERY ANGRY AS THIS WAS A VERY DANGEROUS ISSUES AND ALMOST CAUSED A WRECK. I FEEL THESE THROTTLE BODIES SHOULD BE RECALLED, I MEAN THE CAR IS ONLY 2 YEARS OLD! *TR
Engine, Jul 14, 2013
WHILE VEHICLE WAS TRAVELING AT SLOW SPEED, TWO MINUTES AFTER STARTING TO DRIVE, THE VEHICLE SUDDENLY LOSS POWER AND WENT TO LIMP MODE WITH WRENCH LIGHT ON THE DASH BOARD. IT HAPPENED TWICE IN TWO WEEKS. VEHICLE WAS TAKEN TO NEAREST FORD DEALERSHIP FOR CHECK-UP BUT COULD NOT DUPLICATE THE PROBLEM. NO ACTION TAKEN. *TR
Steering, Service brakes, Fuel/propulsion system, Jul 13, 2013
I BROUGHT MY FUSION IN FOR SERVICE ON 2/28/12 (17899 MILES) FOR THE FIRST TIME W/ HEAVY VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKES. I WAS TOLD THEY MY ROTORS NEEDED TO BE MACHINED, & THAT WAS COVERED UNDER WARRANTY. IT WAS NOT EVEN A MONTH LATER WHEN I COULD FEEL SLIGHT VIBRATION IN MY STEERING WHEEL AGAIN, & WOULD PROGRESS UNTIL I FINALLY HAD TO BRING IN AGAIN TO BE SERVICED WITH SEVERAL OTHER PROBLEMS W/ MY CAR. ON 11/9/12 (32,651 MILES) (1.) HEAVY VIBRATION, THEY REPLACED ROTORS. (2) MY ADVANCE TRAC AND CHECK BRAKING SYSTEM MESSAGE KEPT COMING UP, THEY TOLD ME IT WAS DUE TO LOW BATTERY VOLTAGE. (3)VEHICLE STALLS WHEN STARTING, THEY REPLACED BATTERY. (4) SKIPPING GEARS & STALLING, REPROGRAMMED PCM. ON 6/15/13 MY CAR LOSES ALL POWER AND DIES IN THE MIDDLE OF HIGHWAY @ NIGHT AS I WAS BACKING OUT OF A PRIVATE DRIVE W/ MY DAUGHTER & HER FRIEND IN BACKSEAT, I HAD TO PUT IT BACK IN GEAR & JIGGLE KEY TO TURN OFF, RESTART CAR, & BE ABLE TO DRIVE OFF ALL THE WHILE CARS RUNNING OFF THE ROAD TO KEEP FROM HITTING ME! BROUGHT MY CAR IN FOR SERVICE FINALLY AGAIN 7/11/12(44158 MILES) (WAITED 2 WEEKS TIL THEY COULD GET ME IN TO DIAG)WITH RECURRING PROBLEMS ABOVE + POWER LOSS! (1) CAR SPUTTERS/GEARS SKIP/STALLING/LOSES POWER, & THEY FIND A BUG MASS AIR FLOW(AS THEY SAID) BUT 1ST TOLD ME TB THEN SAID NO & AS FAR AS LOSING POWER THEY HAVE NO IDEA! (2)VIBRATION IN STEERING, ROTORS NEED TO BE MACHINED AGAIN! NEVER HAD THIS MUCH WORK WITH ROTORS ON ANY VEHICLE. OH AND MY WHOLE STEERING RACK ASSEMBLY NEEDS TO BE REPLACED @ 44,158 MILES!!! FORD SHOULD NOT BE MAKING CARS THAT YOU CAN NOT GET AT LEAST 100,000 MILES BEFORE A $2,000+ SERVICE NEEDS TO BE DONE ON CAR! I TOLD FORD EVEN IF THEY FIXED WHAT THEY SAID IS WRONG WITH MY CAR TODAY, THEY COULD NOT GIVE ME $1,000,000 TO PUT MYSELF OR MY CHILD IN IT EVER AGAIN! THIS CAR IS UNSAFE, UNRELIABLE, AND SHOULD HAVE RECALLS & DON'T TRUST IT! *TR
Engine and engine cooling, Power train, Jul 13, 2013
I WAS LEAVING A SHOPPING CENTER AND HAD TO A STOP TO YIELD TO TRAFFIC. WHEN I PLACED MY FOOT ON THE ACCELERATOR, I NOTICED THAT THE CAR SEEMED TO HAVE LOST POWER. I COULD NOT ACCELERATE ABOVE10 MPH. I ALSO FELT THE CAR SHAKING VIOLENTLY. THE CHECK ENGINE AND MECHANIC'S WRENCH WARNING LIGHTS ON THE DASHBOARD ILLUMINATED. I PULLED TO A STOP AT THE GAS STATION, SHUT OFF THE ENGINE AND RE-STARTED THE VEHICLE. AFTERWARDS, THE WARNING LIGHTS ON THE DASHBOARD WERE NO LONGER ILLUMINATED, AND THE CAR SEEMED TO RETURN TO NORMAL. A FEW MILES DOWN THE ROAD (ON A HIGHWAY WHERE THE SPEED LIMIT IS 50 MPH), I CAME TO A STOP AT A TRAFFIC LIGHT. ONCE THE LIGHT TURNED GREEN, I ATTEMPTED TO ACCELERATE BUT FOUND THAT MY CAR HAD LOST POWER ONCE AGAIN AND COULD HARDLY MOVE. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED AGAIN. I WAS STUCK IN THE LEFT LANE OF THE ROAD WITH NO SHOULDER TO PULL ONTO--A VERY DANGEROUS SITUATION. I PUT ON MY HAZARD LIGHTS, TURNED THE CAR OFF AND ON AGAIN. THEN, I WAS ABLE TO DRIVE THE CAR NORMALLY A FEW MILES TO MY HOME. HOWEVER, THE ENGINE LIGHT REMAINED ILLUMINATED. I HAD THE CAR TOWED TO A REPAIR SHOP BECAUSE I CONSIDERED IT UNSAFE TO DRIVE. THE SHOP INFORMED ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WAS ON NATIONAL BACK-ORDER FOR OVER A WEEK. . CLEARLY, THIS IS A COMMON PROBLEM FOR FORD FUSIONS. CONSIDERING THE SAFETY RISKS, I AM VERY SURPRISED THAT THERE HAS BEEN NO RECALL. *TR
Engine, Jul 12, 2013
ENGINE STALLED WHILE DRIVING 30MPH FLAT CITY SURFACE. NO RESPONSE WITH ACCELERATOR. PULLED OVER. RE-STARTED ENGINE. CAR RAN OK FOR @ 2 MILES; STALLED AGAIN WITH 'WRENCH" & "ENGINE" INDICATOR LIGHTS ILLUMINATED. PULLED OVER. RE-START AGAIN; SAME SCENARIO 3 MORE TIMES; FINALLY GOT "HOME" (IT WAS MIDNIGHT SATURDAY NIGHT; USING SECONDARY ROADS ONLY!). "P2111" FAILURE CODE CONFIRMED SUNDAY @ "AUTO ZONE". *TR
Power train, Vehicle speed control, Jul 12, 2013
WHILE DRIVING VEHICLE LOST ENGINE POWER. RPMS WENT TO ZERO, ENGINE STAYED AT IDLE SPEED AND THROTTLE CONTROL LIGHT (WRENCH SYMBOL) CAME ON. NO RESPONSE WHEN GAS PEDAL PRESSED. COASTED TO SIDE OF ROAD AND TURNED IGNITION OFF. WAITED 10 MINUTES AND CAR STARTED UP WITH NO PROBLEMS AND NO WARNING LIGHT. MY CONCERN IS THAT IF THIS HAPPENED IN HEAVY/FASTER TRAFFIC IT MAY HAVE CAUSED AN ACCIDENT. AND AFTER RESEARCHING ONLINE AS TO WHAT MAY HAVE CAUSED THIS FAILURE IT SEEMS THERE ARE A LARGE NUMBER OF CONSUMERS HAVING THE SAME PROBLEM WITH THIS MAKE AND MODEL. SEVERAL SUGGESTED FILING A COMPLAINT ON THIS SITE. *TR
Power train, Jul 12, 2013
I OWN A 2011 FORD FUSION SE. WHILE DRIVING 60 MPH, THE ENGINE FELT LIKE IT LOST POWER WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. I PULLED THE VEHICLE OVER, TURNED OFF THE CAR, AND ALLOWED IT TO SIT FOR A MINUTE BEFORE I WAS ABLE TO PROCEED WITH TURNING ON THE CAR AND DRIVING THE VEHICLE HOME. AFTER READING SIMILAR REPORTS ONLINE, I SUBMITTED A SERVICE REQUEST TO A LOCAL FORD DEALER TO HAVE THE THROTTLE BODY REPLACED. THIS WAS ABOUT THE THIRD TIME OVER THE PAST MONTH THIS ISSUE HAS OCCURRED. *TR
Vehicle speed control, Jul 11, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A SUDDEN LOSS OF POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. *TR
Power train, Jul 10, 2013
WHILE DRIVING MY 2011 FORD FUSION DOWN THE ROAD, IT UNEXPECTEDLY LOST POWER. THE ENGINE REMAINED ON (LIGHTS, RADIO, ETC.), BUT PUSHING ON THE ACCELERATOR DID NOT CAUSE IT TO ACCELERATE. THE CAR WAS TURNED OFF & A FEW MINUTES LATER, AN ATTEMPT TO RESTART THE CAR WAS MADE. THE STARTER TURNED OVER MULTIPLE TIMES & FINALLY STARTED. THIS OCCURRED THREE TIMES IN A FIVE-DAY PERIOD. IT WAS TAKEN TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE OCCURRENCE, THOUGH THEY SUSPECT THERE IS AN ISSUE WITH THE THROTTLE BODY. ONE HAS BEEN ORDERED FOR REPLACEMENT. I FEEL THIS IS A VERY UNSAFE SITUATION AS THE CAR UNEXPECTEDLY STOPPED ALL THREE TIMES -- HAD ANYONE BEEN DRIVING BEHIND ME (PARTICULARLY AT THE SPEEDS WE WERE TRAVELING), I FEEL THAT SERIOUS INJURY TO ME & MY PASSENGERS COULD HAVE OCCURRED. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Jul 10, 2013
ORIGINAL INCIDENT OCCURRED IN JUNE 2011. VEHICLE LOST ALL ACCELERATION UNEXPECTEDLY AND WAS TOWED TO DEALERSHIP. VEHICLE WAS ONLY 6 MONTHS OLD AND THROTTLE BODY WAS REPLACED UNDER WARRANTY. HAS SUBSEQUENTLY HAPPENED TWO MORE TIMES. THE SECOND TIME THE DEALERSHIP SERVICE COULD NOT RECREATE THE PROBLEM. THE THIRD TIME WAS JULY 2013. AGAIN VEHICLE WAS TOWED TO DEALERSHIP. ADVISED THAT IT WAS AGAIN A FAILURE OF THE THROTTLE BOTTLE. PART ALONE WILL BE $400 TO REPLACE AND WILL NOT BE AVAILABLE FOR 10 DAYS TO 3 WEEKS. THIS WILL BE THE THIRD THROTTLE BOTTLE ON A CAR THAT IS LESS THAN 3 YEARS OLD. THE FAILURE POSES A SEVERE SAFETY RISK IF OCCURS ON HIGH SPEED HIGHWAY WHILE IN MIDDLE OR LEFT LANES. *TR
Steering, Electrical system, Electronic stability control (ESC), Jul 10, 2013
CAR IS HAVING A HARD TIME CRANKING AND IDLING HIGH, POWER STEERING HARD TO MOVE BECAUSE OF A POWER STEERING ASSIST FAULT AND THE CAR IS HARD TO STEER IT HAS DONE IT 3 TIMES. ONCE WHILE DRIVING AND 2 OTHER TIMES WHILE PARKED BUT CAR WAS HARD TO CRANK. *TR
Steering, Jul 10, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STARTED HER VEHICLE AND THE "POWER STEERING ASSIST FAULT" WARNING ALERT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Steering, Jul 9, 2013
WHILE DRIVING OUT OF A PARKING LOT AND TURNING ONTO A MAIN ROAD, THE POWER STEERING BECAME EXTREMELY HEAVY AND DIFFICULT. I HEARD BEEPING INSIDE THE CAR AND THE MESSAGE- POWER STEERING ASSIST FAILURE LIGHT CAME ON. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND BACK ON AGAIN AND THE STEERING RETURNED TO NORMAL. THIS WAS SCARY AS IT HAPPENED WITH OUT WARNING SO I IMMEDIATELY CALLED THE CLOSEST FORD DEALER AFTERWARDS (MONDAY) AND EXPLAINED WHAT HAD JUST HAPPENED AND THAT I WAS WORRIED IT WOULD REOCCUR AND IS DANGEROUS BUT THEY COULDN'T TAKE IT UNTIL FRIDAY. ALSO, CONCERNED ABOUT READING VERY SIMILAR COMPLAINTS WITH NO RECALL FROM FORD TO LOOK INTO AND FIX BEFORE THIS MALFUNCTION CAUSES A DANGEROUS ACCIDENT. LUCKILY, I HAD JUST MADE A TURN AT THE TIME AND WASN'T MOVING FAST AT ALL BUT OTHERS HAVE WRITTEN THAT IT HAPPENS AT HIGHER SPEEDS AS WELL. *TR
Engine, Jul 8, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AND THE VEHICLE ENTERED SAFE MODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Steering, Jul 8, 2013
I TURNED ON MY CAR. THE POWERING STEERING ASSIST FAULT LIGHT CAME ON AND IT WAS HARD TO TURN. I TURNED MY CAR OFF AND ON AGAIN. THE LIGHT WAS STILL THERE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 8, 2013
I HAVE A 2011 FORD FUSION 3.0 L V6. I WAS DRIVING DOWN THE HIGHWAY WITH MY 4 YR OLD, WHEN THE ENGINE LOST ALL ACCELERATION POWER AND AN ORANGE WRENCH LIGHT ILLUMINATED MY DASHBOARD. I WAS IN THE FAST LANE AND HAD TO CROSS 3 LANES OF TRAFFIC IN A DISABLED CAR TO GET TO THE SHOULDER! I WOULD HIT THE GAS PEDAL WITH NO RESPONSE AND IT WAS NOT SHIFTING RIGHT AT ALL. I CUT THE IGNITION AND LET IT SIT FOR A COUPLE MIN WHILE I LOOKED THROUGH THE MANUAL TO SEE WHAT THE WRENCH LIGHT WAS ALL ABOUT. WHEN I TURNED IT BACK ON THE LIGHT WAS STILL THERE AND AGAIN , NOT SHIFTING RIGHT. I LET IT SIT FOR ANOTHER 10 MIN AND STARTED IT AGAIN. THE WRENCH LIGHT WAS GONE SO I DROVE HOME. TOOK IT TO THE DEALERSHIP AND THEY SAID SOMETHING ABOUT A SENSOR AND THE COMPUTER NEEDED REPLACEMENT.IT WAS UNDER WARRANTY SO I DIDN'T REALLY PAY TOO MUCH ATTENTION , BUT WHEN I WENT ONLINE TO SEE IF IT'S HAPPENED TO OTHERS..I WAS UNPLEASANTLY SURPRISED TO SEE THAT THERE ARE HUNDREDS OF OTHER COMPLAINTS ON THE SAME EXACT ISSUE! AS ANOTHER COMMENTER RECOMMENDED, I CALLED THE FORD CONSUMER'S HOTLINE AT 800-392-3673 TO SEE IF THERE'S ANYTHING BEING DONE. THE REP TOLD ME THERE'S NO RECALLS AND ALL SHE CAN DO IS DOCUMENT IT AND TO CALL HER BACK IF I NEED ANYTHING ELSE...REALLY? A CAR WITH NO POWER ON THE HIGHWAY IS OBVIOUSLY A SAFETY CONCERN AND WITH THIS MANY COMPLAINTS I'M REALLY SURPRISED FORD AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HASN'T RECALLED THIS FAULTY PART.DOES SOMEONE NEED TO GET HURT OR WORSE, KILLED FIRST? *TR
Engine, Fuel/propulsion system, Jul 8, 2013
EXPERIENCED A SUDDEN LOSS OF POWER WHILE TRAVELING AT HIGHWAY SPEED (55 MPH). WAS ABLE TO PULL OVER TO SHOULDER, AND SHIFTED TRANSMISSION TO PARK. STEPPED ON GAS PEDAL, BUT NO RESPONSE BY CAR. TURNED CAR OFF, WAITED 10-15 SECONDS, AND THEN RE-STARTED CAR, WITH THE RE-START TAKING 3 TO 5 SECONDS LONGER THAN NORMAL ON ENGINE TURN OVER. DROVE HOME WITHOUT FURTHER INCIDENT. HAPPENED AGAIN THE NEXT DAY, AND TOOK THE CAR INTO DEALER. REPLACED EVAPORATIVE PURGE VALVE, ($342 CHARGE, CAR IS ONLY 2 YEARS OLD, BUT OUT OF WARRANTY ON MILEAGE) ON 6/14/2013. ON 7/7/2013 AND AGAIN ON 7/8, CAR AGAIN EXPERIENCED THE SAME SUDDEN LOSS OF POWER. DROVE CAR TO DEALER AND THEY DIAGNOSED THE PROBLEM AS ELECTRONIC THROTTLE BODY ($318 REPAIR). *TR