2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Engine, Feb 28, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE LOST POWER WITH THE ILLUMINATION OF THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT. THE CONTACT PULLED THE VEHICLE OVER AND ALLOWED IT TO SIT FOR A MINUTE BEFORE HE WAS ABLE TO PROCEED WITH DRIVING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.
Power train, Feb 28, 2013
I WAS TRAVELING DOWN A BUSY ROAD DURING MORNING RUSH HOUR AND OUT OF NO WHERE THE CAR WOULDN'T MOVE. AS I PUSHED THE GAS PEDDLE IT WOULDN'T GO AND THE WRENCH LIGHT ON THE DASH CAME ON. I ALMOST WAS HIT FROM THE CAR BEHIND ME. I THEN PUT MY FLASHERS ON AND WENT TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT UP AGAIN AND THE WRENCH LIGHT WENT OFF AND RAN OK. I RAN THE VEHICLE REPORT FROM THE MICROSOFT SYNC ON THE CAR AND NO WARNINGS CAME UP. WHILE COMING HOME IT DID THE SAME THING AGAIN DURING EVENING RUSH HOUR TRAFFIC NEARLY GETTING HIT FROM BEHIND AGAIN. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AND STARTED IT UP AGAIN. IT RAN FOR ANOTHER 9 MILES AND DID THE EXACT SAME THING AGAIN. WHILE DRIVING TO THE DEALERSHIP IT DID THIS TWO MORE TIMES. I JUST GOT A PHONE CALL FROM THEM SAYING IT WAS THE THROTTLE BODY. AFTER GOING ONLINE AND READING OTHER PEOPLE HAVING THE EXACT SAME ISSUE AND ABOUT BEING INVOLVED IN ACCIDENTS THEMSELVES NOT REALLY SURE WHY THIS HASN'T BEEN RECALLED!!!!!!!!!!!!!!!!!!!!!!!! THANK GOD SOMEONE WAS LOOKING OUT FOR ME YESTERDAY BECAUSE THE ROADS WERE SLICK AND IT WAS SNOWING REALLY HARD. NOW I HAVE TO PAY $388.00 TO HAVE SOMETHING FIXED THAT SHOULD'VE BEEN RECALLED IN THE FIRST PLACE. *TR
Power train, Engine, Feb 27, 2013
I PURCHASED A 2011 FORD FUSION SE ON FEBRUARY 22, 2013. I DROVE AN HOUR AND 15 MINUTES TO THE DEALERSHIP TO GET THIS VEHICLE. ON MY DRIVE HOME, I WAS SORT OF SKEPTICAL ABOUT THE CAR BECAUSE ON THE RIDE BACK, UP AND DOWN THE HILLS, I COULD FEEL A SLIGHT UNEASINESS OF THE CAR BUT THOUGHT THAT WAS JUST THE HOW IT WAS. THE NEXT THREE DAYS IT DROVE FINE AROUND TOWN. ON THE FOURTH DAY, ON MY WAY PULLING INTO WORK, I BRAKED AT THE STOP SIGN TO LET TRAFFIC GO AND AS I LET OFF THE BRAKE THE CAR DID NOT GO ANYWHERE. I SAT THERE ABOUT 3 OR 4 MINUTES BEFORE I COULD GET IT TO GO. ONCE I GOT HOME, I LEFT OUT TO GO TO A STORE AND PARKED TO GO INSIDE. I CAME OUT AND THE CAR WOULD NOT REVERSE. IT TOOK ME ABOUT 15 MINUTES OF CONSTANTLY CRANKING IT, SHIFTING GEARS AND PRESSING THE GAS BEFORE I COULD GET IT TO MOVE AGAIN. I LOVE THE CAR AND ITS FEATURES BUT I HATE THAT THIS IS HAPPENING. WHAT CAN BE DONE TO KEEP THE CAR AND AVOID THE PROBLEMS WITH IT? *TR
Power train, Engine, Feb 27, 2013
I HAD JUST GOT OFF THE HIGHWAY AND WAS IN RUSH HOUR TRAFFIC. TRAFFIC HAD COME TO A COMPLETE STOP. WHEN TRAFFIC STARTED TO MOVE I ATTEMPTED TO ACCELERATE AND THE ENGINE RPMS IMMEDIATELY DROPPED TO AROUND 500 AND WERE VERY ERRATIC. THE ENGINE WAS RUNNING VERY ROUGH AND THE AMBER WRENCH LIGHT WAS ILLUMINATED. I WAS UNABLE TO ACCELERATE AND HAD TO IDLE THE CAR OFF THE ROAD TO A NEARBY PARKING LOT. I TURNED OFF THE CAR AND LOOKED UNDER THE HOOD BUT COULDN'T SEE ANYTHING WRONG. I STARTED THE CAR BACK UP AND IT RAN FINE; THE AMBER WRENCH LIGHT WAS NO LONGER ILLUMINATED. I TOOK IT TO AUTOZONE TO HAVE THE OBD2 CODES READ BUT IT DIDN'T SHOW ANY CODES. *TR
Vehicle speed control, Fuel/propulsion system, Feb 26, 2013
I HAD JUST PURCHASED MY 2011 FORD FUSION JUST OVER A MONTH WHEN I ENCOUNTERED MY FIRST STALL ON MY WAY HOME FROM WORK. I WAS FULLY STOPPED AT AN INTERSECTION WAITING FOR THE STOP LIGHT TO TURN GREEN. I PRESSED DOWN ON THE ACCELERATOR ONLY TO REALIZE THE ENGINE WAS NO LONGER RUNNING. THE CAR BEHIND ME BUMPED INTO MY BACK BUMPER ANTICIPATING I WOULD BE ACCELERATING THROUGH THE INTERSECTION. THERE WAS NOTHING ON THE DASHBOARD INDICATING THE ENGINE HAD DIED. I PUT THE CAR INTO PARK AND WAS ABLE TO GET IT TO START NORMALLY. I DIDN'T HAVE ANY FURTHER PROBLEMS UNTIL ABOUT 6 MONTHS LATER IN JUNE 2012. THE SECOND TIME, I WAS TURNING RIGHT INTO A PARKING LOT AND AS I MADE THE TURN AND PRESSED DOWN ON THE ACCELERATOR I DISCOVERED THE CAR WAS COASTING WITH THE ENGINE DEAD AND THE DASHBOARD CONSOLE LIT UP AS IF EVERYTHING WAS STILL RUNNING NORMALLY. AGAIN, I PUT THE CAR INTO PARK AND THE ENGINE STARTED IMMEDIATELY AND EVERYTHING WAS BACK TO NORMAL AGAIN. THE THIRD TIME JUST HAPPENED IN FEBRUARY 2013 WHEN I AGAIN WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED DOWN ON THE ACCELERATOR ONLY TO DISCOVER THE ENGINE WAS NO LONGER RUNNING AND NO INDICATION ON THE DASHBOARD ANYTHING WAS WRONG. I DID THE SAME THING AND PUT THE CAR IN PARK AND THE ENGINE STARTED AND EVERYTHING RETURNED TO NORMAL. FOR THE FIRST 2 TIMES, THE FORD DEALERSHIP JUST SHRUGGED THEIR SHOULDERS AND SAID THERE WASN'T ANYTHING THEY COULD DO IF THEY COULDN'T DUPLICATE THE PROBLEM. THE 3RD TIME, THEY DID A SOFTWARE UPDATE BASED ON A BULLETIN FROM FORD THE COMPUTER WASN'T POSSIBLY SHIFTING AT THE PROPER TIMES WHICH COULD POSSIBLY CAUSE THE ENGINE TO STALL. SO NOW I HAVE TO WAIT AND SEE IF THE SOFTWARE UPDATE REALLY FIXED THE PROBLEM OR I WILL HAVE THE PLEASURE OF EXPERIENCING ANOTHER SUDDEN SURPRISE OF HAVING A ZOMBIE CAR THAT APPEARS TO BE ALIVE BUT ISN'T. *TR
Power train, Engine, Feb 26, 2013
I READ WHERE THE NHTSA WAS LOOKING INTO ISSUES WITH FORD ENGINES FROM 2009-2011 IN FUSIONS & ESCAPES. THOUGHT I WOULD RELAY MY INCIDENT. TRAVELING ABOUT 55-60 MPH, THE VEHICLE SUDDENLY AND WITHOUT WARNING SLOWED TO A CRAWL ON A BUSY HIGHWAY. WE WERE ABLE TO NURSE THE CAR TO THE SIDE OF THE ROAD. NOTICED A AMBER "WRENCH" WARNING LIGHT. TURNED OFF THE VEHICLE AND RE-STARTED IT. WE WERE ABLE TO GET THE VEHICLE HOME UNDER NORMAL OPERATING CONDITIONS. SINCE IT WAS A VERY HOT DAY, JUST ASSUMED IT WAS HEAT RELATED. HAPPENED 2 MORE TIMES THAT WEEK-END (AT LOWER SPEEDS IN PARKING LOTS). TOOK IT TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE PROBLEM AND COULD NOT GET AN ERROR CODE. SEEMS LIKE THE LIGHT HAS TO ACTUALLY BE ON. THE DEALER REPLACED THE THROTTLE BODY (UNDER WARRANTY). HAVE NOT EXPERIENCED ANOTHER INCIDENT SINCE, HOWEVER THE GEARS SEEM TO SHIFT MUCH HARDER NOW, THOUGH NOT CONSTANT. IT'S A GREAT VEHICLE, BUT I ALWAYS HAVE THAT POWER LOSS IN MY MIND, PRAYING IT WONT OCCUR AGAIN. *TR
Vehicle speed control, Feb 26, 2013
CAR JUST STALLED PULLING OUT OF A DRIVEWAY. *TR
Electrical system, Engine, Fuel/propulsion system, Feb 26, 2013
I HAVE NOW TWICE EXPERIENCED THE SAME PROBLEM DESCRIBED IN THE NEWS ARTICLES FROM THIS DATE REGARDING ENGINE STALL. THE FIRST OCCASION, THE VEHICLE WAS DRIVING ON A SURFACE STREET AT APPROXIMATELY 40 MPH WHEN IT SUDDENLY STALLED. THE SECOND OCCASION WAS WHILE I WAS TRYING TO ENTER A FREEWAY AT BETWEEN 50-55 MPH. AFTER THE ENGINE WAS TURNED OFF FOR A MINUTE, THE VEHICLE STARTED WORKING AGAIN PROPERLY. *TR
Power train, Engine, Feb 26, 2013
MY CAR LOST POWER AND WE HAD TO PULL OVER TO THE SIDE OF THE ROAD. EVENTUALLY I GOT IT STARTED AGAIN, LIMPED TO A FORD DEALERSHIP, AND WAS CHARGED $591 FOR A THROTTLE BODY REPLACEMENT. *TR
Electrical system, Engine, Feb 26, 2013
THIS HAPPENED SOMETIME BACK, HOWEVER IT COULD BE RELATED TO YOUR CURRENT INVESTIGATIONS. WHEN I HAD APPROX 1900 MILES ON THE CAR AND WHILE I WAS GOING AROUND 70 MPH, THE CAR WENT INTO LIMP MODE AND I LOST ALL THROTTLE CONTROL. AFTER NEARLY GETTING HIT FROM BEHIND FROM A TRUCK (CAUSE I LOST SPEED), I MANAGED TO PULL OVER TO SAFETY AND SAW I HAD NO THROTTLE RESPONSE. I TURNED OFF THE CAR, AND THEN TURNED IT BACK ON TO FIND IT OUT IT WOULDN'T START. SO I TURNED IT OFF ONCE AGAIN, WAITED 20 OR SO SECONDS, AND TURNED THE CAR BACK ON AND PROCEEDED TO WORK. LATER ON THAT NIGHT, I PULLED THE CODES OFF THE SYSTEM AND KEPT THEM AS PICTURES (P2104 AND P2112) JUST IN CASE THE CODES CLEARED (COLD CYCLE). SURE ENOUGH I GO TO THE DEALER THE NEXT DAY, NO CODES FOUND AND THERE IS NOTHING THEY (FORD) CAN DO. I SHOWED THEM THE PICTURES, HOWEVER I WAS STILL TURNED AWAY. LATER ON AT AROUND 7500 MILES, THIS HAPPENED AGAIN AND THIS TIME I WAS CLOSE ENOUGH TO THE DEALER TO RUN THE CODES. THEY PERFORMED TSB 11-4-23 ON THE ENGINE THROTTLE BODY AND ECU, AND INSTALLED A NEW WIRING HARNESS. LITTLE DID I KNOW AT THE TIME, BUT THIS STATES THAT UNDER RARE CONDITIONS THE ENGINE WILL EMIT THOSE CODES WHILE THE WIPERS ARE ON. *TR
Electrical system, Vehicle speed control, Engine, Feb 25, 2013
I BOUGHT THIS 2011 FORD FUSION AT 40,000 MILES AND SINCE IT HAS BEEN AT 45,000 MILES I BEEN HAVING STALLING AND IDLE PROBLEMS . I THOUGHT I WAS GOING CRAZY UNTIL I SEEN AN ARTICLE IN THE NEWS TODAY . MY CAR HAS STALLED ON THE HWY TO WHERE ON NUMEROUS OCCASIONS I HAVE ALMOST BEEN HIT. I HAVE HAD TO PULL OVER AND RESTART IT. I ALSO SEE THE WRENCH WHEN IT HAPPENS. I ALSO HAVE BEEN SITTING STILL AT LIGHTS TO WHERE MY CAR WOULD IDLE UP REAL FAST. MY CAR ALSO POPS AND GETS STUCK WHEN I CHANGE GEARS. I HATE THIS CAR. I JUST PRAY SOMETHING GETS DONE BEFORE SOMEONE REALLY GETS HURT INCLUDING MYSELF .... *TR
Steering, Engine and engine cooling, Vehicle speed control, Feb 25, 2013
ON A FEW SEPARATE OCCASIONS, WHILE EITHER SITTING IN TRAFFIC AT A LIGHT OR DRIVING MY 2011 FORD FUSION HAS STALLED IN THE MIDDLE OF TRAFFIC. IT HASN'T HAPPENED FOR A FEW MONTHS AND THERE IS NO RHYME OR REASON TO WHEN IT WILL HAPPEN. WHEN THE STALLING OCCURS THE CAR LITERALLY SHUTS DOWN IN THE MIDDLE OF TRAFFIC AND I HAVE TO RESTART THE CAR TO PROCEED. *TR
Steering, Power train, Electronic stability control (ESC), Feb 25, 2013
2011 FORD FUSION -WHILE DRIVING ON THE INTERSTATE AT 70 MPH, VEHICLE SUDDENLY LOST ACCELERATION, TACHOMETER STARTED GOING UP AND DOWN, TRACTION LIGHT CAME ON,FUEL GAGE GOING UP AND DOWN, A LOCK LIGHT WAS ILLUMINATED, BELLS WERE GOING OFF AND CAR BEGAN TO DE-ACCELERATE. WHEN I PULLED THE CAR TO THE SHOULDER TURNED THE CAR OFF AND BACK ON THE PROBLEM CONTINUED. I IMMEDIATELY DROVE TO THE FORD DEALER WHICH WAS CLOSE BY AT THE TIME AND HAD THE MANAGER VIEW WHAT WAS HAPPENING. HE PULLED THE CAR INTO THE SHOP, SHUT OFF THE ENGINE AND IT NEVER RESTARTED. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WAS NOT ABLE TO REACT AS QUICKLY AS I DID. THE CAR HAS ONLY 37000 MILES. THIS PROBLEM HAS BEEN INTERMITTENTLY OCCURRING IN THIS VEHICLE FOR A YEAR NOW. WHEN IT FIRST STARTED TO OCCUR I COULD TURN OFF THE ENGINE AND TURN IT BACK ON AND THE PROBLEM WOULD CLEAR, BUT NOT NOW! THE CAR IS NOT SAFE! WHEN IS FORD GOING TO RECALL THIS CAR!!! *TR
Steering, Electrical system, Electronic stability control (ESC), Feb 25, 2013
2011 FORD FUSION -WHILE DRIVING ON THE INTERSTATE AT 70 MPH, VEHICLE SUDDENLY LOST ACCELERATION, TACHOMETER STARTED GOING UP AND DOWN, TRACTION LIGHT CAME ON,FUEL GAGE GOING UP AND DOWN, A LOCK LIGHT WAS ILLUMINATED, BELLS WERE GOING OFF AND CAR BEGAN TO DE-ACCELERATE. WHEN I PULLED THE CAR TO THE SHOULDER TURNED THE CAR OFF AND BACK ON THE PROBLEM CONTINUED. I IMMEDIATELY DROVE TO THE FORD DEALER WHICH WAS CLOSE BY AT THE TIME AND HAD THE MANAGER VIEW WHAT WAS HAPPENING. HE PULLED THE CAR INTO THE SHOP, SHUT OFF THE ENGINE AND IT NEVER RESTARTED. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WAS NOT ABLE TO REACT AS QUICKLY AS I DID. THE CAR HAS ONLY 37000 MILES. THIS PROBLEM HAS BEEN INTERMITTENTLY OCCURRING IN THIS VEHICLE FOR A YEAR NOW. THE CAR IS NOT SAFE! WHEN IS FORD GOING TO RECALL THIS CAR!!! *TR
Engine, Feb 19, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND POWERED OFF. ALSO, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE 40,000.
Vehicle speed control, Feb 15, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH UPHILL WHEN A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE WITH A SUDDEN LOSS OF ENGINE POWER. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER WHERE THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE ELECTRONIC THROTTLE BODY. THE FAULTY PART WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,658.
Power train, Feb 11, 2013
CAR WAS HESITATING AND SHIFTING ROUGHLY. FORD DEALERSHIP PERFORMED TSB 11-9-9 TO RESET POWER CONTROL MODULE. ON 10/19/12 CAR DIED WITH NO WARNING WHILE DRIVING MY SON TO SCHOOL. PART #DS7Z 9E926 A THROTTLE BODY WAS REPLACED. ON 11/12/12 TOOK CAR IN BECAUSE IT WAS STILL SHIFTING ROUGH AND HESITATING. FORD COULDN'T VERIFY MY CONCERN AND HAD NO CODES SO THEY DID NOTHING. ON 02/07/13 MY CAR DIED AGAIN WHILE DRIVING DOWN THE ROAD. FORD REPLACED PART #DS7Z 9E926 A THROTTLE BODY AGAIN. THE CAR IS STILL SHIFTING ROUGH AND NOT RIGHT. FORD NEEDS TO ADDRESS THE CONCERN IMMEDIATELY BEFORE SOMEONE GETS KILLED. IT IS TERRIFYING TO BE DRIVING AND TO LOSE ALL POWER AND ACCELERATION. *TR
Power train, Feb 11, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE THROTTLE CONTROL AND TRANSMISSION WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO LOSE POWER. THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 19,650. ..UPDATED 02/25/13 *BF THE CONSUMER STATED THE WRENCH LIGHT ILLUMINATED ON THE DASH, AND THE VEHICLE WOULD QUICKLY LOSE POWER AND SPEED, GO INTO IDLE/LIMP MODE AND THE ENGINE WOULD CONTINUE TO RUN AT A VERY LOW RPM. PRESSING ON THE ACCELERATOR DID NOTHING TO HELP. THE TRANSMISSION DID NOT ACTIVATE, OR SHIFT. THE VEHICLE WOULD JUMP SLIGHTLY, BUT VERY LITTLE. THE ONLY ALTERNATIVE WAS TO TURN THE VEHICLE OFF AND BACK ON AGAIN, AND THEN ALL OF THE FUNCTIONS WERE RESTORED, BUT IT ALSO RESET AND DELETED THE CODE, SO THE PROBLEM COULD NOT BE DETERMINED. THE DEALER KEPT THE VEHICLE FOR THREE DAYS OF TESTING. ON THE FOURTH TRY, THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, IN WHICH A CODE OF D42 APPEARED. UPDATED 02/27/13
Power train, Engine, Feb 7, 2013
WHILE ENTERING INTERSTATE 275 SOUTH ON RAMP IN TAMPA, FL MY CAR ABRUPTLY STOPPED RESPONDING TO THE GAS PEDAL AND THE LITTLE WRENCH LIGHT CAME ON. ALL I COULD DO IS COAST TO A STOP ON THE SIDE OF THE ROAD. ONCE MY SPEED SLOWED TO AROUND 5 TO 10 MILES PER HOUR, THE CAR BEGAN TO JERK AND SHAKE. I PUT IT IN PARK, TURNED IT OFF AND RESTARTED THE ENGINE, AND IT WORKED LIKE NORMAL FOR ABOUT ANOTHER MONTH OR SO UNTIL IT HAPPENED AGAIN WHILE I WAS TURNING RIGHT ON RED ON A MAJOR 5 LINE STREET. SINCE THEN IT HAS HAPPENED AT LEAST 20 TIMES AND HAS BECOME INCREASINGLY MORE FREQUENT. AFTER A LITTLE RESEARCH ON THE WEB, IT SEEMS HUNDREDS OF PEOPLE ARE DESCRIBING THE EXACT SAME PROBLEM. I MEAN EXACTLY IN EVERY WAY EXCEPT FOR THE SPEEDS AND LOCATIONS. THE OLDEST MODEL THAT I RECALL SEEING THIS PROBLEM DESCRIBED ABOUT ONLINE IS A 2010 WITH ONLY 15000 MILES ON IT. THIS IS A POTENTIALLY VERY DANGEROUS ISSUE, THAT IN MY OPINION, NEEDS TO BE FIXED. WHEN I WAS MAKING THAT RIGHT TURN, THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD AND I HAD TO QUICKLY RESTART THE ENGINE AND FLOOR IT TO AVOID CAUSING AN ACCIDENT. *TR
Power train, Jan 28, 2013
WHILE IN TRANSIT ON A BUSY MAJOR STATE ROAD, FULLY ACCELERATED TO THE 60 MPH SPEED LIMIT, MY CAR MADE A RATHER ABRUPT "HICCUP" AND IMMEDIATELY DECELERATED TO 45 MPH. I ATTEMPTED TO ACCELERATE WITHOUT SUCCESS. THE CAR CONTINUED TO LOSE POWER, AT WHICH TIME I IMMEDIATELY PULLED TO THE SIDE MEDIAN. THE WRENCH ICON ON THE DASHBOARD ILLUMINATED. I CONTACTED ROADSIDE SERVICE AS THE CAR HAS THE REMAINDER OF THE MANUFACTURER'S WARRANTY IN PLACE. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY WITH A FAULT CODE DTC P2111, AND INFORMED ME THIS ISSUE IS NOT COVERED UNDER ANY WARRANTY. THIS IS A KNOWN ISSUE WITH THE FORD FUSION LINE AND COULD POTENTIALLY RESULT IN SERIOUS INJURY OR DEATH. A RECALL SHOULD BE ISSUED, AND FORD SHOULD BE HELD RESPONSIBLE FOR THE REPAIR/REPLACEMENT OF THE FAULTY PART WITH A PART THAT HAS NO DEFECT. *TR
Power train, Jan 17, 2013
I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL ON, WHEN SUDDENLY THE WRENCH LIGHT CAME ON THE DASH AND THE CAR BEGAN TO SLOW DOWN, NO POWER. I HAD TO MOVE FROM THE FAST LANE OVER TO THE SLOW LANE TO GET OFF THE SIDE OF THE ROAD. THERE WAS A VERY ROUGH IDLE. THERE WERE MANY CARS AROUND AND SO IT WAS A DANGEROUS SITUATION. I CALLED THE FORD STORE AND THEY SAID TO SHUT THE ENGINE OFF AND RESTART THE CAR. I DID, AND IT STARTED, DROVE IT TO THE FORD STORE, AND DROPPED IT OFF. THE CAR DID NOT STORE ANY CODES, SO THE EDUCATED GUESS IS THAT IT IS THE THROTTLE BODY. THEY SAY IT ISN'T COVERED UNDER THE ORIGINAL WARRANTY, BUT IS UNDER MY EXTENDED WARRANTY. IT SOUNDS LIKE THIS IS A BIG PROBLEM AND SHOULD JUST BE RECALLED BY FORD. *TR
Electronic stability control (ESC), Traction control system, Jan 14, 2013
THE TRAC CONTROL ENGAGES SPORADICALLY AND CAR WILL NOT RESPOND. THIS IS A VERY DANGEROUS ISSUE AND NEEDS TO BE ADDRESSED BY FORD. IF YOU PULL OUT INTO TRAFFIC TO MERGE AND THIS HAPPENS IT WILL/COULD CAUSE AN ACCIDENT. *TR
Power train, Engine, Jan 13, 2013
VEHICLE BEGAN TO SHAKE, WOULD NOT ACCELERATE, WRENCH LIGHT CAME ON. *TR
Power train, Electrical system, Vehicle speed control, Jan 12, 2013
I BOUGHT MY CAR ON DECEMBER, 2011. 1ST PROBLEM WAS THE DASHBOARD TURNING OFF FOR NO REASON. THE 2ND PROBLEM IS LIFE THREATENING. I AM DRIVING DOWN THE ROAD AND OUT OF NO WHERE THE DASH BOARD LIGHTS UP, THE READERS GO CRAZY, AND MY CAR WILL DECELERATE TO 25MPH AND WILL NOT GO OVER THAT SPEED. EVERY TIME I HAVE HAD TO PULL OVER AND WHEN I DO THE CAR SHAKES. I TURNED MY CAR OFF AND WHEN I TURN IT BACK ON ITS LIKE IT NEVER HAPPENED. NO LIGHTS STAY ON AND THE CAR DRIVES LIKE A CHAMP. IT DOES IT AT RANDOM TIMES, AND RANDOM SPEEDS. I TOOK THE CAR TO A FORD DEALERSHIP IN MAY 2012 AND THEY COULD NOT FIND A PROBLEM WITH IT. THIS HAPPENED 3 TIMES AND IN AUGUST I TOOK THE CAR IN TWICE, THE FIRST TIME NOTHING WAS FOUND, THE SECOND TIME THEY CHANGE THE THROTTLE BODY ON IT. PROBLEM FIXED RIGHT?? NOT EVEN CLOSE. IN NOVEMBER IT DID IT AGAIN. I CALLED THE DEALER BUT THEY COULD NOT SEE MY CAR FOR A FEW DAYS AND DIDN'T HAVE ANY LOANER VEHICLES. THE CAR THEN BEGAN TO RANDOMLY JERK AT A STOP LIGHTS OR WHEN I CHANGED GEARS. THIS WEEK THE FLARE UP HAPPENED AGAIN BUT THIS TIME THE CAR JERKED WHEN I PUT IT IN DRIVE AND THE ENGINE LIGHT AND WRENCH LIGHT BOTH TURNED ON. I CONTINUED TO DRIVE AND RIGHT WHEN I STARTED GOING UP A HILL THE DASHBOARD LIT UP, THE READERS WENT CRAZY AND MY CAR STARTED ROLLING BACKWARDS. I WAS ABLE TO BREAK BUT WHEN I PUSHED ON THE GAS THE CAR BARELY CREPT UP THE HILL. THE WRENCH LIGHT THEN TURNED OFF BUT THE ENGINE LIGHT STAYED ON. THE NEXT MORNING I TOOK IT TO THE DEALER. WHEN I TOOK IT IN THE ENGINE LIGHT WAS ON BUT WHEN THEY CHECKED IT THE ENGINE LIGHT WAS OFF AND THERE WERE NO CODES ON THE COMPUTER. I AM SCARED OF THE CAR I AM DRIVING. I KNOW THE CAR HAS A PROBLEM AND SO DOES THE DEALER BUT THEY JUST CAN'T FIGURE OUT WHAT THE PROBLEM IS. I CALLED FORD BUT ALL THEY SAID WAS THAT THEY WERE WORKING WITH THE DEALER. I AM PAYING FOR A CAR I CAN'T DRIVE. *TR
Steering, Dec 26, 2012
I DROVE FOR APPROX 5 MINS FROM MY HOME TO A LOCAL STORE. WHEN I RESTARTED THE CAR FROM THE STORE THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. THE MESSAGE "POWERSTEERING ASSIST FAILURE" APPEARED. THE OUTSIDE TEMP WAS APPROX 20F. MY INTENTION WAS TO DRIVE SLOWLY BACK TO MY HOME AND CALL TOWING BUT I DECIDED TO RESTART THE CAR FIRST. AFTER RESTARTING THE STEERING WAS WORKING NORMALLY. AFTER READING OTHER POSTINGS IT SEEMS THAT THIS TYPE OF FAILURE COULD ALSO OCCUR WHILE DRIVING. THIS WOULD POSE AN EXTREMELY DANGEROUS SITUATION. I WILL CONTACT MY FORD DEALERSHIP AND AM HOPEFUL THAT THEY ARE ABLE TO REPAIR THIS PROBLEM IN A PERMANENT FASHION. OTHERWISE I WOULD NOT ALLOW MY WIFE OR KIDS TO DRIVE THIS CAR AND WOULD NEED TO ESCALATE THIS ISSUE WITH FORD. *TR