2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Air bags, Aug 13, 2022
FORD has failed to remedy this safety recall for my vehicle in a timely manner. I have tried to schedule my FFH airbag recall repair for months. The dealership never answers their phone, nor do they respond to written inquiries. I also have called FORD and spent hours on the phone with no resolution. My mechanic can perform the recall repair. I need specific contact info for billing, so I can get my recall paid for (that my mechanic will perform). I am worried about the unrepaired recall, and the safety of those in my vehicle. Please do not respond by providing contact info for the dealership or FORD. I have already attempted to contact & schedule several times. They will not answer. *** I need specific contact info for billing so I can get my recall repaired by my mechanic***
Steering, Aug 12, 2022
I was sitting in line at a Valvoline Instant Oil Change on Dixie Highway in Louisville, Kentucky. Due to the time waiting, I would turn my car off and restart when the line moved. After my last restart, the power steering no longer worked. I turned it off and restarted. Still no power steering. I went ahead and got the oil changed. Restarted to leave the bay area without power steering. I parked in the lot of the business and called for a wrecker service to tow my car home and had another family member pick me up. I noticed on the internet that this is not an unique problem. My car had 77,951 miles on it when the power steering went out. It happened 12/3/2021. I had the air bag recall worked done on 8/8/2022 and a diagnostic done on the power steering. They reported an internal component failure, along with loose outer tie rods. They said it was the steering gears (in other words, the rack and pinion). Fortunately, I was where I was at when it happened, as I am 82 years old. I could have very had an accident, because of the power steering failure.
Steering, Aug 12, 2022
The contact owns a 2011 Ford Fusion. The contact stated while driving 35 mph, the auto track assist warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the electric gearing system to be replaced. The contact stated the dealer informed him not to repair the electric gearing system until it completely failed. The vehicle was not repaired. The contact stated on 8/9/2022 while his son driving 35 mph, the steering wheel became difficult to turn. The contact stated the auto track assist warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the electric gearing system to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,500.
Wheels, Aug 10, 2022
When needing to take the tires off, the socket that came with the vehicle spare tire would not fit on the lug nuts. Upon research we discovered this was a known problem that the factory lug nuts would swell, thus not being able to use the standard equipment provided with the vehicle. I want to replace these lug nuts, however I am not finding lug nuts that will hold the wheel cover onto the wheel.
Steering, Aug 10, 2022
The contact owns a 2011 Ford Fusion. The contact stated that the electric power steering assist had become inoperable. The power steering assist fault warning message had appeared on the instrument panel. The vehicle was taken to the local dealer who referred her to the manufacturer. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 207,000.
Steering, Electrical system, Other or unspecified, Aug 9, 2022
Power Steering Assist Fault I've seen where the 2011 Ford Fusion was recalled for this and mine has failed. Please add my VIN to the list. If you have any questions or need more information, please contact me. Thank you.
Service brakes, Aug 9, 2022
The car was shaking at a low speed. When taken to the shop it was determined that the rotor was damaging the break lines which caused a need for a rotor, break pad , & break fluid lines. Once that work was done the brake pedal was soft & would not depress correctly. It is looking like a defective ABS module, which is what was recalled on the 2010 & below. His IS a problem with the 2011 too. It needs to be rectified! Ford, do the right thing.
Other or unspecified, Aug 3, 2022
While driving at freeway speed, my 2011 Ford Fusion Hybrid suddenly shutdown before I could pull over safely exposing me to extreme harm from other cars. I was unable to drive it home, as it no longer would safely function sufficient to get me home. Additionally, the airbag recall should have been remedied by now, Ford's response has not been timely.
Steering, Aug 2, 2022
The contact owns a 2011 Ford Fusion. The contact stated that the electric power steering assist became inoperable. The electric steering assist failure and the service advance track messages were displayed. The vehicle was taken to the local dealer who referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was contacted and referred the contact to the NHTSA. The failure mileage was approximately 40,000. The contact stated he doesn't understand why his vehicle wasn't included in the recall because the vehicle was made 4 days before the recall date.
Steering, Aug 1, 2022
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality and the steering wheel became firm. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle and stated that the steering gear was defective and needed to be replaced. The dealer was contacted and stated that the vehicle was out of warranty. No assistance was provided. The manufacturer was not contacted. The failure mileage was 93,000.
Electrical system, Jul 28, 2022
The contact owns a 2011 Ford Fusion. The contact stated while driving 60 MPH with the air conditioning activated, there was a burning odor inside the vehicle. The contact reached under the glove box and discovered that the heat sink and wiring harness connecting the fan was extremely hot to the touch. The contact indicated that no flames were present but the wires were visibly charred and burnt. The contact stated that the heat sink and wiring harness connection to the fan had been replaced on multiple occasions. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted regarding the failure. The failure mileage was 80,000.
Service brakes, Jul 15, 2022
This is a 2011 Ford Fusion HYBRID sedan. This happened to me on 2 separate occasions several months apart. Was driving at a moderate speed about 20 mph and applied the brakes to slow down but upon depressing the brake pedal the dashboard suddenly lit up with Service lights and the brake pedal sank to the floor with no power assist at all. It was difficult to bring the vehicle to a full stop. Put vehicle in park, turned the ignition off and back on again , and it seems to operate normally again as if nothing went wrong.
Service brakes, Hydraulic, Jul 15, 2022
The contact owns a 2011 Ford Fusion. The contact stated that while driving 5 MPH on a bumpy road, the brake pedal was depressed while making a turn however, the brake pedal traveled to the floor. The contact stated that the vehicle stop time was increased and the failure occurred without warning. The vehicle was taken to an independent mechanic who was not able to diagnose a failure cause but flushed the brake lines. The vehicle was able to operate for several months without a failure until the contact was driving over a speed bump. The contact stated that the brake pedal was depressed and traveled to the floorboard. The vehicle was taken to another independent mechanic who stated that he received a failure code for the ABS system. The mechanic stated that the hydraulic control unit pump or ABS module needed to be replaced. The vehicle was not repaired. The contact stated that she researched the online and found NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, neither the year, make, nor model was included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 169,000.
Steering, Jul 8, 2022
The electronic traction control light would come on but then go off. Was driving home on the interstate doing about 75 when lost all power steering. There is none at all. Got home finally, and started checking into the issue. Ford did a recall in 2015 on this and if the car showed problems when brought in then the service center replaced the faulty part., If it showed no problems then they only reprogrammed the vehicle which left the original faulty part in the vehicle that was reprogrammed when it had no codes given.. which is to say that nothing was done because how can you fix an issue that the vehicle doesn't see as there? It was a way for ford to get out of having to pay and replace the issue. I feel that my life and anyone else's life that was on the road when it went out was in high danger. When I contacted ford on the issue they stated that because the car had been brought in and been reprogrammed for a problem that the car didn't have because it didn't see one to give a code they wouldn't replace the part. Now how can you have 2 solurioy for the same problem and one of them is to replace the part but only for vehicles that it went out in? If it's the part that is subpar( it is ) then what good does it do to reprogram when the low quality and poorly designed part that can't be serviced is not replaced for all of the cars that it is on? But I guess if I had a whole group of people that did nothing but around and think of loop holes to get around actually solving the issues, why would they actually fix it?
Steering, Jul 7, 2022
POWER STEERING SHUTS DOWN WHILE THE VEHICLE IS IN MOTION - WHILE MAKING TURNS OR EVEN SLIGHT TURNS WITH THE STEERING WHEEL. ERROR MESSAGE ON DASH BOARD IS POWER STEERING ASSIST FAULT. THE ABILITY TO CONTROL THE CAR VARIES WITH THE SPEED OF THE VEHICLE. MY RESEARCH SHOWS THAT FORD CONTINUES TO SEND OUT VEHICLES WITH ELECTRONIC STEERING AND HAS NOT RESOLVED THESE PROBLEMS. THIS IS A REAL SAFETY HAZARD.
Other or unspecified, Jul 7, 2022
On several occasions my teenage daughter has had her life put in danger by this mfg defect when the Ford Fusion suddenly flashes a red wrench warning sign and decelerates to a snail’s crawl in the middle of an interstate highway. This happens frequently on hotter days when the car has been run for over an hour. It is unacceptable, dangerous and sad that there’s been no required safety recall by Ford to fix this problem. A simple search online shows this to be happening repeatedly.
Structure, Latches/locks/linkages, Jul 6, 2022
The contact owns a 2011 Ford Fusion. The contact stated that the driver's side door handle had fractured. The contact was unable to open the door from the inside. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with a fractured spring. The contact was informed that the button and door handle needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 60,000.
Steering, Jun 22, 2022
I recently completed a car diagnostic and there were no reports of steering concerns. I was driving my son so summer camp and as I was trying to exit, my wheel locked and I had to use crazy force to get off the hwy exit and to avoid hitting the median. I had no warning lights in the car prior, but recived a message times after I would force the wheel "power steering assist failure".
Steering, Jun 12, 2022
Tucson, Arizona. The incident occurred on about June 10, 2022 around 10:00 a.m. The steering failed just after the car was started by the owner, the dash light "power steering assist fault"turned on and the car was nearly impossible to steer. The car was driven approximately 2 miles straight ahead and parked at home. The car was towed the next day to the AAA service center at 7060 Speedway, Tucson, AZ 85710. The owner researched recalls related to steering on the 2011 Ford Fusion; it seems NHTSA Campaign 15v340000/Ford Recall 15s18/393,623 vehicles affected by 06.23.2015. Steering complaints continue to roll in for the 2011 Ford Fusion, yet, the recall has not been extended. Steering issues appear be the same or similar to those issues covered by the previous recall. I wonder why NHTSA has not extended the recall.
Steering, Electrical system, Service brakes, Jun 11, 2022, crash
Advance Trac light abs traction control light came on next thing I know car goes out of control and now my car is totaled total loss smashed right into side of the road brakes failed steering failed and all this popped up moments before and then q truck ran into me my mom went to hospital but is ok I'm fine
Service brakes, Jun 8, 2022
Brake peddle goes to the floor without any warning near accident. Replaced master cylinder and fluid. Continues still.
Service brakes, Jun 6, 2022
HAS A SOFT BRAKE, GOES DOWN HALF WAY AND KEEPS GOING DOWN TO BOTTOM IF PUSHED HARD!!!! THIS COULD CAUSE A COLLISION TO MY FAMILY OR WITH OTHER!!! THERE ARE NO WARNING LIGHTS AND IS EXTREMELY DANGERS AS IT SEEMS TO BE GETTING WORSE!!!! I CHECKED WITH FORD COMPANY AND FORD DEALER AND THEY SAID THERE IS NO RECALL!!! I INVESTIGATED MYSELF ON THE INTERNET AND THERE ARE RECALLS ON ABS SYSTEM TO FIX FROM 2001-2010 BUT STOPPED AFTER THAT!!!! I BOUGHT A ABS TESTER AND OPERATED THE ABS CHECK MYSELF AND THE MASTER CYLINDER PUMPS UP, BUT AFTER THE TEST THE BRAKE GO RIGHT BACK DOWN!!!!!!
Steering, May 29, 2022
Was driving about 50 miles per hour and lost my power steering. Almost hit the car beside me my power steering assist fault and service advancetrac lights are on. Ford had a recall on this issue.
Steering, May 26, 2022
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 45 MPH the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. During the failure, the Power Steering Assist failure and Traction Control messages were displayed. The vehicle was towed to the local dealer who diagnosed that the power steering assist had failed. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.
Steering, May 25, 2022
The contact owns a 2011 Ford Fusion. The contact stated that while driving and turning the steering wheel, there was an abnormal grinding noise detected. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic. The manufacturer was notified of the failure but no additional assistance was provided. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 160,000.