2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Steering, Jan 26, 2018
I TURNED ON MY CAR AND DROVE 20 FEET, AND IT SUDDENLY SAID "SERVICE POWER STEERING NOW" ALONG WITH "ADVANCETRAC" POPPED UP ON THE DASH. I NEVER HAD ANYTHING WRONG WITH EITHER OF THESE SYSTEMS BEFORE NOW.
Steering, Jan 22, 2018
LOST OF POWER STEERING WILL TURNING. CURRENTLY NO POWER STEERING ON CAR WITH "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" LIGHTS ILLUMINATED. PREVIOUSLY WAS ABLE TO GET POWER STEERING BACK BY TURNING CAR OFF/ON, NOW THAT DOES NOT WORK.
Steering, Jan 18, 2018
POWER STEERING UPDATE THAT NEEDS TO BE DONE. I HAVE CALLED THE LOCAL DEALERSHIP ON SEVERAL OCCASIONS, TO GET THE TIME, AND DAY TOO GET THE UPDATE TO THE STEERING DONE. I LEFT A MESSAGE, THEY TOLD ME THEY WOULD CALL BACK, AND I GOT HUNG UP ON . IM HONESTLY OUT OF OPTIONS. I DO FEEL BAD I HAVE TO RESORT TO THIS TO GET THIS DONE. THE CAR IS DRIVABLE, BUT THIS IS STILL INCOMPLETE. HELP ME COMPLETE THIS. SINCE THESE PHONE CALLS HAPPENED OVER SEVERAL DAYS IM GOING TO PUT TODAY'S DATE. I HOPE YOU UNDERSTAND.
Steering, Jan 18, 2018
SERVICE POWER STEERING NOW LIGHT CAME ON AND BECAME DIFFICULT TO STEER. AFTER PARKING THE STEERING FROZE UP COMPLETELY AND THE WHEEL COULD NO LONGER BE TURNED IN ANY DIRECTION. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THERE WAS A RECALL ON OVER 400,000 OF THESE VEHICLES FOR THIS SAME EXACT PROBLEM BUT THE DEALER IS TELLING ME THAT MY VIN IS NOT COVERED. PLEASE EXTEND THE RECALL TO ALL OF THE 2011 FUSIONS.
Air bags, Jan 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TROPICAL FORD AT (407) 851-3800 (LOCATED AT 9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 17, 2018
TAKATA RECALL. BASED ON WWW.AIRBAGRECALL.COM, MY AIRBAGS WERE RECALLED ON JUNE 1 2016. I RECENTLY RECEIVED NOTIFICATION THAT FORD IS STILL TRYING TO FIND REPLACEMENTS AND THEY WILL NOTIFY ME WHEN THIS HAPPENS. I HAVE A BUSY AND LONG COMMUTE TO AND FROM WORK SO THIS RECALL MAY POSE A PROBLEM SHOULD AN UNFORTUNATE CIRCUMSTANCE HAPPEN TO ME WHILE DRIVING. I AM UNSURE OF WHAT DEFINES A "TIMELY RESPONSE" FOR THE REPLACEMENTS ARE, BUT I HOPE THIS ISSUE CAN BE RESOLVED SOON.
Air bags, Jan 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD LINCOLN OF COOKEVILLE AT (931) 284-4509 (1600 INTERSTATE DR, COOKEVILLE, TN 38501) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 17, 2018
TAKATA RECALL- FORD DOES NOT HAVE A REMEDY AVAILABLE FOR MY VEHICLE. THEY SENT ME A LETTER STATING TO NOT HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT DUE TO POSSIBLE INJURY OR DEATH. WHEN CONTACTING FORD CUSTOMER CARE THEY REFUSED TO GIVE ME A RENTAL UNTIL A REMEDY IS AVAILABLE AND REFUSE TO TAKE RESPONSIBILTY IF SOMETHING SHOULD HAPPEN TO A PASSENGER IN MY VEHICLE.
Steering, Jan 17, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE SERVICE POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Air bags, Jan 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. AUTONATION FORD BRADENTON (5325 14TH ST. W. BRADENTON, FL, 34207) SOLD THE VEHICLE WITHOUT DISCLOSING THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Air bags, Jan 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICH FORD OF ALBUQUERQUE AT (505) 292-0000 (LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 15, 2018
TAKATA AIRBAG. RECEIVED LETTER FROM FORD JULY 2016 CONCERNING PASSAGE SIDE AIRBAG. WEB SITE SAY CAR SAFE TO DRIVE, NO MENTION OF ANY ACTION I NEED TO TAKE. RECEIVED LETTER DECEMBER 2017, WITH WARNING THAT NO ONE SHOULD OCCUPY PASSENGER SIDE FRONT SEAT CAR STILL NOT FIXED. FORD PUT MY WIFE AT RISK FOR 18MONTHS, THE CAR DID NOT GET SUDDENLY MORE DANGERIOUS THIS IS UNACCEPTABLE FORD MOTOR CO. SHOULD BE MADE ACCOUNTABLE.
Steering, Jan 12, 2018
I HAD TWO INCIDENTS WITH POWER STEERING . BOTH TIMES, AFTER STARTING THE VEHICLE THE STEERING WHEEL WAS LOCKED UP AND THERE WAS MESSAGE ON THE SCREEN THAT STATED ASSUALT ON POWER STEERING. AFTER RESTARTING THE CAR THE STEERING WHEEL WORKED AND THE MESSAGE ON THE SCREEN DISAPPEARED. BOTH TIMES THE CAR WAS PARKED IN PARKING LOT.
Steering, Jan 10, 2018
WHILE I WAS DRIVING ON A HIGHWAY , I HEARD SOME BELL NOISE COMING FROM THE DASHBOARD AND GLANCED DOWN TO SEE THE FOLLOWING MESSAGE "POWER STEERING ASSIST FAULT". I ALSO NOTICED THAT THE STEERING WAS NO LONGER "POWER STEERING". I SLOWED DOWN AND PUT MY FLASHERS ON AND SLOWLY DROVE HOME. WHILE AT HOME, I RESEARCHED AND FOUND THAT FORD HAD A RECALL BACK IN 2015 (15S18) FOR THIS SAME YEAR CAR FOR THE SAME PROBLEM. FOR SOME REASON, MY VIN WAS NOT PART OF THE RECALL EVEN THOUGH MY CAR WAS MANUFACTURED AT THE SAME FACILITY AND WITHIN 30 DAYS PRIOR TO THE BEGINNING RECALL DATE.
Air bags, Jan 9, 2018
TAKATA RECALL
Steering, Jan 8, 2018
POWER STEERING ASSIST FAILURE SHOWS WHEN I START THE CAR AND THEN THE POWER STEERING GOES OUT. IF I TURN CAR OFF AND BACK ON, IT GOES AWAY AND POWER STEERING WORKS. BUT THEN ONCE I TURN CAR OFF AND BACK ON IT WILL APPEAR AGAIN. IT HAS BEEN GOING ON AND OFF LIKE THIS FOR A FEW MONTHS. IT ONLY HAPPENED EVERY SO OFTEN BUT NOW RECENTLY ITS HAPPENING EVERY DAY.
Air bags, Other or unspecified, Jan 6, 2018
AIRBAG SIGNAL LIGHT ON, NOW OFF, BUT HEAR NOISE SOMETIME I BOUGHT THIS CAR LAST OCTOBER, 2 RECALLS ARE INCOMPLETE.
Air bags, Jan 5, 2018
TAKATA RECALL PARTS NOT AVAILABLE AND RECALL IS OVER A YEAR OLD. HOW LONG DO THEY HAVE TO PERFORM THE REPAIRS BEFORE THERE IS FINANCIAL RETRIBUTION? I'M AFRAID TO DRIVE MY VEHICLE.
Air bags, Jan 4, 2018
TAKATA RECALL: STILL WAITING 2 YEARS LATER FOR AIRBAG TO BE REPLACED. ALL THE WHILE NOONE IS SUPPOSED TO RIDE IN THE PASSENGER SEAT? FORD SHOULD BE HELD RESPONSIBLE AND THEY SHOULD BE REIMBURSING US FOR TIME AND INCONVENIENCE. FORD NEEDS TO BE PUSHED INTO TAKING ACTION AGAINST TAKATA AND HOPEFULLY REACH A SETTLEMENT OFFER FOR CUSTOMERS.
Air bags, Jan 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUNRISE FORD (16005 VALLEY BLVD, FONTANA, CA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Power train, Jan 3, 2018
VEHICLE STARTED LEAKING TRANSMISSION FLUID FROM THE SEAL MECHANIC SAID IT IS A PROBLEM WITH THIS YEAR FORD FUSION AND THERE SHOULD HAVE BEEN A RECALL
Steering, Jan 3, 2018
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF POWER STEERING ABILITY. THE VEHICLE WAS TOWED TO FRAMINGHAM FORD IN FRAMINGHAM, MASSACHUSETTS WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OVER THE 2,000 MILE EXTENDED WARRANTY FOR THE AFFECTED PART. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Jan 3, 2018, crash
MY CAR WAS STOPPED AT A STOPLIGHT WITH A VEHICLE IN FRONT OF ME. I SHIFTED INTO NEUTRAL AS I NEEDED TO TAKE MY FOOT OFF THE BRAKE. THE CAR WAS ON LEVEL GROUND SO IT WOULD NOT ROLL FORWARD OR BACKWARD. I PUT MY FOOT ON THE BRAKE AND SHIFTED BACK INTO DRIVE. THE CAR ACCELERATED WITHOUT WARNING. I JAMMED ON THE BRAKES, BUT THE ENGINE WAS RACING AND I COULDN'T STOP MY CAR FROM HITTING THE VEHICLE IN FRONT OF ME. I HAPPENED TO GLANCE AT THE TACHOMETER DURING THE INCIDENT AND SAW THE NEEDLE DROPPING BELOW 4,000 RPM. THE ENGINE RETURNED TO NORMAL RPMS AFTER THE COLLISION. NO ONE WAS INJURED AND THE DAMAGE TO BOTH VEHICLES WAS MINOR. BOTH VEHICLES WERE ABLE TO LEAVE THE SCENE UNDER THEIR OWN POWER.
Air bags, Jan 2, 2018
HAVE CONTACTED FORD ON SEVERAL OCCASIONS AND THEY HAVE NOT TAKEN CARE OF MY RECALL. SAYING THAT I SHOULD JUST NOT LET ANYONE RIDE IN THE FRONT SEAT OF MY CAR INDEFINITELY.
Service brakes, Jan 1, 2018
AFTER ABS ACTIVATION BRAKE PEDAL GOES TO FLOOR WITH GREATLY REDUCED BRAKING EFFECTIVENESS. NO ABS FAULT LIGHT. RECALL ON EARLIER MODEL YEARS.