2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Power train, Vehicle speed control, Engine, Nov 19, 2013
DRIVING ON FREEWAY THE CAR WENT LIMP AND LOST SPEED WITHOUT RESPONDING TO GAS PEDAL. THE WRENCH LIGHT CAME ON AT THE TIME IT HAPPENED. THIS HAPPENED TWICE, FIRST TIME YESTERDAY ON THE FREEWAY, SECOND TIME TODAY WHILE ON FREEWAY GOING TO WORK. ONCE I WAS ABLE TO PULL OVER AND STOP THE ENGINE, IT CAR STARTED UP AGAIN AND RAN. *TR
Steering, Service brakes, Nov 19, 2013
TRAVELING AT 55MPH, WHEN THE SERVICE POWER STEERING NOW AND ADVANCE TRAC LIGHT CAME ON,, NO POWER STEERING,,MADE IT HOME,, TRIED IT AGAIN IN THE MORNING STILL NO POWER STEERING, HAD IT TOWED TO A FORD DEALER, WHO SAID THEY CLEARED THE CODES AND CANT DUPLICATE THE PROBLEM,, THE 4 CODES STORED WERE P07AE, U0415,, C1277,, C1963,, WE LIVE A RURAL AREA WITH NO GUARD RAILS AND BETWEEN 20 TO 150 FOOT DROP OFFS,, IF THIS WOULD HAVE HAPPENED TO THE WIFE,, WHICH IS HER CAR TO DRIVE,, SHE WOULDN'T BE ABLE TO STEER THIS VEHICLE,, TOOK ME ALL I HAD TO GET IT HOME,, NOT VERY CONFIDANT ON LETTING HER DRIVE THIS CAR,, FORD NEEDS TO RESOLVE THIS PROBLEM. *TR
Power train, Electrical system, Engine, Fuel/propulsion system, Nov 18, 2013
THE ERROR OCCURRED AS I WAS DRIVING ON A MAJOR 8-LANE HIGHWAY. I WAS ABOUT A QUARTER-MILE FROM MY EXIT (AFTER BEING ON THE HIGHWAY FOR 60 MILES) WHEN I FELT A "CLUNK" AND AN ORANGE-LIT WRENCH APPEARED ON MY DASH. AS I TURNED ONTO THE EXIT RAMP, I SLOWED TO A STOP AT A STOP-LIGHT, WAITING TO TURN LEFT. WHILE THE BRAKE WAS DEPRESSED, THE CAR WAS ATTEMPTING TO MOVE FORWARD VERY ABRUPTLY, AS PART OF IT'S "LIMP HOME" FEATURE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND ATTEMPTED TO ACCELERATE THROUGH THE INTERSECTION, BUT PRESSING THE GAS PEDAL PRODUCED NO RESPONSE FROM THE CAR. AFTER LIMPING THROUGH THE INTERSECTION, I SHIFTED THE CAR INTO PARK AND TURNED THE ENGINE OFF. AFTER WAITING 10-15 SECONDS, I RESTARTED THE CAR AND THE THROTTLE ISSUE AND DASH LIGHT WERE BOTH GONE. I HAVE SINCE DRIVEN ~100 MILES WITHOUT SEEING THE ISSUE RE-APPEAR. *TR
Power train, Vehicle speed control, Nov 15, 2013
MY WIFE WAS DRIVING 65 MPH ON A VERY BUSY LOS ANGELES AREA FREEWAY AROUND 4:45 IN THE AFTERNOON WHEN HER VEHICLE CAME TO A GRINDING HALT. THE CAR WENT FROM 65 MPH TO A COMPLETE STOP IN ABOUT 30 YARDS! SHE SAID ALL SHE HEARD WAS A LOUD GRINDING SOUND AND THE SCREECHING OF THE TIRES. LUCKILY, THE SIX VEHICLES BEHIND HER WERE ABLE TO STOP, AVOIDING A CHAIN REACTION ACCIDENT. THE CAR HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 4, 2013 WHEN THE INCIDENT HAPPENED. WHEN I SPOKE TO THE TECHNICIAN, HE MENTIONED THAT THE TRANSMISSION "DISINTEGRATED" INTERNALLY AND THE ONLY TWO OPTIONS WE HAD WERE TO REBUILD THE TRANSMISSION PART BY PART, OR ORDER A WHOLE NEW TRANSMISSION. THE VEHICLE IS NOT EVEN THREE YEARS OLD! THIS WAS NOT THE FIRST TIME THIS HAPPENED. ON OCTOBER 2, 2013, SHE WAS ABOUT TO ENTER THE SAME BUSY FREEWAY AND THE VEHICLE CAME TO A STAND-STILL AT THE INTERSECTION. NONE OF THE GEARS WORKED. AFTER TURNING THE VEHICLE ON-AND-OFF A FEW TIMES AND SHIFTING THE GEAR STICK BACK-AND-FORTH, THE VEHICLE ONCE AGAIN WAS ABLE TO MOVE. CAN YOU PLEASE LOOK INTO THIS ISSUE AS I AM GREATLY CONCERNED FOR THE SAFETY OF MY FAMILY NOW THAT THIS INCIDENT PUT MY WIFE'S LIFE IN DANGER? GOD FORBID THIS HAPPEN AGAIN IN FRONT OF A FULLY LOADED SEMI OR OTHER HIGH PROFILE VEHICLE THAT WOULD NOT BE ABLE TO STOP IN TIME. DO YOU RECALL THE FORD EXPLORER ROLLOVER MISHAPS? *TR
Electrical system, Vehicle speed control, Nov 15, 2013
I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH, I BEGAN TO EXIT AND CAME DOWN TO 40. ONCE I STARTED TO SLOW DOWN I FELT THE CAR TUG, IT WAS ODD BECAUSE IT HAD NEVER DONE THAT BEFORE BUT I FINISHED EXITING AND TRIED TO PICK UP SPEED AGAIN BUT COULDN'T. THE RPM WENT DOWN, WRENCH SIGNAL CAME OUT ON DASH, I PUSHED ON THE GAS AND NOTHING, IT DID NOT HAVE ANYMORE POWER. LUCKILY THERE WERE MANY BUSINESSES TO MY RIGHT TO WHERE I WAS ABLE TO PARK SAFELY, IF I WAS STILL ON THE HIGHWAY WHILE THIS HAPPENED I COULD HAVE EASILY BEEN REAR ENDED OR WORSE BECAUSE THE CAR SLOWED ON ITS OWN AND I WAS UNABLE TO CONTROL THE GAS. AS I PULLED OVER THE CAR BEGAN TO SHAKE, I TURNED IT OFF QUICKLY AND CALLED FOR HELP. A RELATIVE CAME TO MY AID TO CHECK IT OUT BUT WE COULDN'T FIND ANYTHING VISIBLE, WE CAUTIOUSLY TURNED THE VEHICLE BACK ON AND THE WRENCH SIGNAL TURNED OFF, NO MORE SHAKING, IT WAS ODD THAT IT JUST COMPLETELY LOST POWER A FEW MINUTES PRIOR AND NOW IT WAS BACK TO NORMAL. WE DROVE IT AROUND THE PARKING LOT TO TEST IT, DIDN'T WANT TO LEAVE IT BEHIND DUE TO THE AREA AND POSSIBILITY OF THEFT, ALSO COULD NOT AFFORD A WRECKER TO PICK IT UP. I ENDED UP HEADING BACK HOME WITH MY RELATIVE BEHIND ME. IT WAS VERY UNCOMFORTABLE, I'M SO GLAD IT WAS MYSELF AND NOT MY WIFE AND KIDS AS THIS IS HER VEHICLE. I KNOW THEY ARE NUMEROUS KNOWS ISSUES ON THE THROTTLE BODY WITH THIS VEHICLE. IT IS SAD THAT IT HAS NOT BEEN RECALLED YET, PLEASE TAKE A STAND AND DO NOT WAIT UNTIL SOMEBODY IS SERIOUSLY INJURED OR WORSE. *TR
Fuel/propulsion system, Nov 14, 2013
I WAS DRIVING IN THE PITTSBURGH AREA WHEN MY 2011 FORD FUSION LOST ACCELERATION. I WAS FORTUNATE ENOUGH TO BE ABLE TO PULL OFF INTO AN ABANDONED CAR WASH AND OUT OF HEAVY TRAFFIC. I SHUT THE ENGINE OFF AND 30 SECONDS LATER WAS ABLE TO RESTART THE CAR. I THEN DROVE 15 MILES TO MY DEALER. TODAY ON NOVEMBER 14 MY DEALER FOUND A CODE INDICATING A PROBLEM WITH THE ELECTRONIC-THROTTLE BODY WHICH THEY REPLACED UNDER WARRANTY. THEY ALSO CLEANED THE FUEL SYSTEM FOR WHICH I WAS CHARGED $137 BECAUSE THIS WAS SUPPOSEDLY NOT COVERED UNDER FORD'S WARRANTY. I HAVE A 2011 FORD ESCAPE WHICH CAN ALSO HAVE THE SAME PROBLEM. NEEDLESS TO SAY THIS IS CAUSE FOR WORRY AS I NOW CAN STALL OUT IN ANY ONE OF TWO VEHICLES. THIS WOULD APPEAR TO BE A VERY SERIOUS PROBLEM WITH FORD VEHICLES. *TR
Engine, Nov 13, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE BATTERY AND OIL WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR FLOW SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 96,540 AND THE CURRENT MILEAGE WAS 99,448.
Fuel system, Gasoline, Engine, Nov 13, 2013
DRIVING DOWN HIGHWAY, CAR LOSES POWER LIKE IT WASN'T PULLING, LUCKILY I WAS IN SLOW LANE ON HIGHWAY, WHEN I GOT OVER TO SHOULDER OF 2 LANE HIGHWAY THE WRENCH ON DASHBOARD LIT UP & CAR DIED, AFTER SITTING FOR 5--7 MINUTES IT CRANKED BACK UP AND I WAS ABLE TO TAKE TO FORD DEALERSHIP. I AM NOT REAL HAPPY AFTER READING ALL THE PROBLEMS PEOPLE ARE HAVING. I USUALLY TAKE MY 5 YR OLD GRANDSON TO DAYCARE IN MORNING SO AFTER THIS I AM KINDA LEARY OF DRIVING THIS CAR. IF I HAD HAVE BEEN IN THE FAST LANE ON THIS HIGHWAY I WOULD HAVE HAD A HARDER TIME GETTING OUT OF TRAFFIC AND PROBABLY HIT BY ANOTHER CAR OR AN 18 WHEELER. THANK GOD I DID NOT HAVE MY GRANDSON WITH ME. AFTER THIS I SERIOUSLY THINK I NEED TO GET RID OF THIS VEHICLE. *TR
Vehicle speed control, Nov 9, 2013
DRIVING AT 45 MPH, WHEN CAR LOST POWER AND YELLOW WRENCH WARNING LIGHT CAME ON. COASTED INTO PARKING LOT WITH ACCELERATOR NOT RESPONDING. TURNED CAR OFF, RESTARTED IT AND OK. TOOK TO FORD DEALER AND WAS CHARGED OVER $500 TO REPLACE THE THROTTLE BOX. TOLD NOT IN WARRANTY BUT SAW MANY COMPLAINTS ONLINE FOR THIS PART IN FUSIONS AND ESCAPES. *TR
Power train, Engine, Nov 5, 2013
DRIVING ON THE HIGHWAY IN CLERMONT FL. WHEN CAR SUDDENLY LOST POWER, FORTUNATELY I WAS ABLE TO PULL OFF THE ROAD, CAR WAS SHAKING AND SPUTTERING AND THE WRENCH LIGHT CAME ON.SHUT THE CAR OFF AND THEN RESTARTED IT, IT WILL RUN SOMETIMES FINE FOR A FEW DAYS THEN IT WILL HAPPEN AGAIN,SOMETIME TWO OR THREE TIMES IN ONE DAY.I PICK UP MY GRANDCHILDREN FROM SCHOOL AND SOMETIMES WORK LATE AT NIGHT. THIS IS A SERIOUS SAFETY PROBLEM, WHAT IS FORD WAITING FOR TO RECALL THIS VEHICLE,FOR SOMEONE TO BE INJURED OR KILLED?THEY NEED TO FIX THIS DANGEROUS PROBLEM. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Nov 4, 2013
WE WERE GOING DOWN A MAJOR ROADWAY AT ABOUT 45 MPH WHEN THE CAR JUST DECELERATED TO ABOUT 1 MPH. IT TOOK US AWHILE TO GET OVER 2 LANES OF HEAVY TRAFFIC TO THE SIDE OF ROAD WHERE WE STOPPED THE CAR. THE WRENCH LIGHT CAME ON. WITH IT STILL RUNNING WE POPPED OPEN HOOD AND CAR APPEARED TO BE RUNNING JUST FINE. WE COULD NOT GET THE RPM'S TO GO UP AT ALL. WE TURNED OFF CAR COMPLETELY, AND THE WRENCH LIGHT WENT OFF AND CAR DROVE NORMAL. 2 HRS LATER THE CAR DID THE EXACT SAME THING AND WE PULLED OVER AND STARTED IT UP AGAIN AND GOT HOME. WE BELIEVE IT HAS TO DO WITH THE ELECTRONIC THROTTLE BODY, BC OTHER COMPLAINTS ARE EXACTLY AS OURS WITH THIS YEAR, MAKE, AND MODEL OF CAR. *TR
Power train, Engine, Nov 3, 2013
INCIDENT #1. WHEN ACCELERATING FROM A STOP, THE ENGINE STARTED JERKING AND THE CAR ROLLED FORWARD SLOWLY AND THE POWERTRAIN SERVICE LIGHT ILLUMINATED. SHIFTED TO NEUTRAL, ROLLED TO SHOULDER, AND RE-STARTED VEHICLE. OPERATED NORMALLY AFTER RE-START. INCIDENT #2.(TWO DAYS LATER) WHILE ACCELERATING FROM STOP, WHEN VEHICLE REACHED APPROXIMATELY 45 MPH THE ENGINE STARTED RUNNING POORLY AND THE POWERTRAIN SERVICE LIGHT ILLUMINATED. ROLLED TO SHOULDER, AND RE-STARTED VEHICLE. OPERATED NORMALLY AFTER RE-START. *TR
Engine, Oct 31, 2013
I WAS DRIVING ON A FIVE LANE HIGHWAY NEAR RALEIGH, NC AND I SUDDENLY LOST POWER AND THE CAR NEARLY STOPPED IN THE MIDDLE OF THE ROAD. IT WAS FRIGHTENING AND DANGEROUS TO GET TO THE SIDE OF THE ROAD ACROSS THREE LANES WHEN CARS WERE FLYING BY. TURNED THE CAR OFF, RESTARTED IT, AND WOULD GET A MILE OR SO, AND IT WOULD LOSE POWER AGAIN. HAPPENED AT LEAST 10 TIMES,AND SO, USING THE FLASHERS, I WAS ABLE TO MAKE IT TO A FORD DEALERSHIP. IT WAS DIAGNOSED AS THE THROTTLE BODY GOING BAD, AND THE SERVICE TECH TOLD ME THEY HAD DONE HUNDREDS OF THROTTLE BODY REPLACEMENTS FOR FUSIONS, AND THAT AN ATTEMPT TO HAVE A RECALL IS GOING ON. I WAS EXTREMELY FORTUNATELY TO NOT BE REAR-ENDED WHICH COULD HAVE BEEN A DEADLY CRASH, AND IT WAS TERRIFYING TRYING TO CROSS THREE LANES OF TRAFFIC WITH THE CAR BARELY MOVING AS IT LOST ALL POWER IN LESS THAN 10 SECONDS EACH TIME. *TR
Power train, Electrical system, Engine, Oct 30, 2013
LUCKY ME, I HAPPENED TO HAVE TWO OF THESE FAILED DESIGNED VEHICLES. MY WIFE HAS A 2010 THAT DEVELOPED THROTTLE BODY PROBLEMS AT 35000 MILES AND NOW MINE AT 87500 MILES. THE 2010 LEFT HER STRANDED WITH ZERO ENGINE POWER, IN THE MIDDLE OF BUSY ROADS A TOTAL OF TWO TIMES BEFORE THE DEALERSHIP (PALM COAST FORD) ON THE THIRD VISIT DECIDED THAT JUST CLEANING AND SPRAYING DOWN THE FAILING HARDWARE DIDN'T CUT IT AND FINALLY PUT A NEW ONE ON, LUCKILY STILL UNDER WARRANTY. THE MECHANIC DID HOWEVER SAY THAT THIS IS A COMMON OCCURRENCE FOR THESE FORD PRODUCTS AND THAT THE SAME THING WOULD PROBABLY HAPPEN TO THE THROTTLE BODY HE JUST PUT ON. WHY FORD DID NOT FIX THE PROBLEM SOONER AT THAT POINT IN TIME? MY GUESS, NOT ENOUGH PEOPLE HAD A DIRECT LINK TO THEIR DEATH FROM CAR ACCIDENTS AT THAT POINT IN TIME! 20,000 MILES LATER SO FAR NO OTHER PROBLEMS. NOW MY 2011 FUSION IS A MANUAL 6 SPEED. WHEN MY THROTTLE BODY FAILED THIS MORNING WHILE GOING TO WORK I NOTICED THAT WHILE IN CRUISE CONTROL THE SPEED WAS PULSING DOWN AND UP AROUND TWO MPH. THIS WOULD HAPPEN FOR A SHORT TIME AND THEN STOP AND BE FUNCTIONING PROPERLY FOR A WHILE AND THEN DO IT AGAIN. FINALLY AT A LIGHT I NOTICED THE IDLE UP AND DOWN AND AFTER ACCELERATING TO 60 IT SUDDENLY WENT TO IDLE OF 900 RPM. NO POWER FROM THE ENGINE. YOU COULD FLOOR IT AND NOTHING. WELL ONCE AGAIN LIKE MANY OTHERS THAT HAVE HAD THE SAME FORD FAILURE EXPERIENCE I ALMOST WAS HIT BY ANOTHER VEHICLE BECAUSE OF NO WHERE TO PULL OVER. I WILL PURCHASE THE PART AND REPLACE IT MYSELF. I THOUGHT I WOULD GIVE FORD A TRY AGAIN FROM YEARS AGO WHEN I HAD A LYNX THAT CAUGHT ON FIRE, AND A TAURUS SHO WITH A POORLY ENGINEERED CLUTCH DESIGN, BUT THEY FAILED ME AGAIN. *TR
Visibility, Oct 29, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE HEATER WAS ACTIVATED, THE SILVER PORTION OF THE HEAT ADJUSTERS WOULD BECOME EXTREMELY HOT AND COULD NOT BE ADJUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,000. THE CURRENT MILEAGE WAS 50,000.
Engine, Oct 28, 2013
VEHICLE HESITATES THEN ENGINE SHUTS DOWN! *TR
Steering, Oct 26, 2013
WHEN STARTING MY CAR THE POWER STEERING ASSIST WARNING WAS DISPLAYED. WHEN I SHUT THE CAR BACK OFF AND RESTARTED IT THE PROBLEM WENT AWAY. THIS HAPPENED ABOUT 3 TIMES IN ABOUT 3000 MILES. ABOUT THE FOURTH TIME THIS HAPPENED, SHUTTING IT OFF DID NOT CORRECT THE PROBLEM. SERVICE ADVANCETRAC WAS NOW ALSO DISPLAYED. THE CAR HAS NO POWER STEERING OR ADVANCETRAC AT THIS TIME. THE CODES THAT WERE STORED IN THE COMPUTER WERE FOR THE PINION SENSOR FAILURE. THIS SENSOR IS USED BY BOTH SYSTEMS AND IS NOT REPLACEABLE BY ITSELF. THE ENTIRE RACK AND PINION NEEDS TO BE CHANGED. THE QUOTE FROM MY DEALER WAS ABOUT $1400. *TR
Power train, Oct 25, 2013
CAR LOST POWER TURNING LIKE THE TRANSMISSION WAS NOT ENGAGED. THE WRENCH LIGHT CAME ON. THE PROBLEM WAS THE THROTTLE BODY WENT BAD LOST COMMUNICATION WITH POWER TRAIN.. IT APPEARS A LOT OF THESE ARE BEING REPORTED FOR THE FUSION V6 SEL MODEL. I HAD THE REPAIR DONE AT HUNTINGTON FORD IN ROCHESTER MI. AND PAID $550 FOR THE REPAIR. I HAVE THE DEFECTIVE PARTS IF NEEDED FOR ANYTHING. *TR
Vehicle speed control, Fuel/propulsion system, Oct 25, 2013
I WAS ON MY WAY TO WORK YESTERDAY MORNING (APPX 7:30AM SO IT WAS DARK OUT) AND I WAS SLOWING DOWN WITH TRAFFIC (TOOK PRESSURE OFF THE GAS PEDAL) WHILE CROSSING A BRIDGE AND WHEN I WENT TO ACCELERATE AGAIN THE CAR STOPPED MOVING AND THE WRENCH LIGHT LIT UP ON THE DASHBOARD. MY CAR WAS STILL RUNNING, BUT I HAD THE GAS PEDAL TO THE FLOOR AND THE CAR WOULD NOT MOVE. WHEN I REALIZED I WASN'T MOVING I HIT THE HAZARD BUTTON AND BRACED MYSELF FOR IMPACT AS CARS WERE SWERVING AROUND BOTH SIDES OF ME. I PUT THE CAR IN PARK, SHUT IT OFF, AND TRIED TO RE-START IT. IT DID NOT START RIGHT AWAY, BUT WHEN IT DID I REVVED THE ENGINE, PUT THE CAR IN GEAR AND PULLED OFF THE ROAD. I RESTARTED THE CAR AGAIN AND PROCEEDED TO WORK. I LEARNED THAT THIS IS A COMMON ISSUE FOR THIS PARTICULAR VEHICLE, YET IT IS NOT A RECALL ISSUE AT THIS POINT IN TIME. BASED ON MY EXPERIENCE YESTERDAY, IT SEEMS NEGLIGENT THAT THIS PARTICULAR ISSUE HAS NOT YET WARRANTED AN ACTION FOR A RECALL. I WAS FORTUNATE THAT I REACTED QUICKLY AND TURNED ON THE HAZARDS AND WAS NOT STRUCK BY ANOTHER VEHICLE, ESPECIALLY BEING ON A BRIDGE OVER A BODY OF WATER. *TR
Power train, Engine, Oct 24, 2013
WENT TO MAKE A LEFT HAND TURN IN AN INTERSECTION AND CAR WOULD NOT GO. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, IT WOULD NOT GIVE THE CAR GAS TO MOVE. THE RPM SHOWED THE CAR WAS IDLING, AND THE SERVICE WRENCH LIGHT CAME ON. ENGINE WAS SHAKING AND APPEARED TO BE SPUTTERING. VERY SCARY. I WAS ALMOST HIT BY ANOTHER CAR BECAUSE OF BEING STALLED IN THE INTERSECTION. *TR
Vehicle speed control, Oct 21, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 75 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 02/11/2014 *BF THE THROTTLE BODY WAS REPLACED. UPDATED 02/11/14
Engine, Oct 21, 2013
THIS HAS HAPPENED 7 TIMES IN THE LAST 2 DAYS. WHILE DRIVING, THE ENGINE JUST QUITS, OR WHILE IDLING AT A RED LIGHT , IT JUST STALLS. THE YELLOW WRENCH LIGHT COMES ON. IT RESTARTS, BUT THIS IS VERY FRIGHTENING WHEN IT HAPPENS WHILE DRIVING AT 30-40 MPH. FORTUNATELY FOR ME, NO ONE WAS BEHIND ME WHEN IT HAPPENED AND I WAS ABLE TO RESTART THE CAR WHEN THE ENGINE DIED IN THE MIDDLE OF THE ROAD. I DROVE IT STRAIGHT HOME, BUT IT HAPPENED 5 TIMES ON THE 8 MINUTE DRIVE HOME. I RESEARCHED AND FOUND THAT THIS IS A KNOWN PROBLEM WITH FORD. I REACHED OUT TO FORD MOTOR CORP BY EMAIL AND THEIR RESPONSE TO ME WAS BASICALLY, "HATE THAT FOR YOU, WE'RE NOT ISSUING A RECALL." FORD IS PERFECTLY AWARE OF THIS PROBLEM BUT CORPORATE GREED FAR OUTWEIGHS CONSUMER SAFETY AND THEY WON'T OWN UP TO THE FACT THAT THEY HAVE A SHODDY, AND DANGEROUS PRODUCT. *TR
Power train, Fuel/propulsion system, Oct 21, 2013
I PULLED OUT OF MY DRIVEWAY AND MADE IT ABOUT 40 YARDS WHEN THE CAR LURCHED TWICE AND SHUT OFF. I LET IT SIT FOR A FEW MINUTES AND STARTED IT BACK UP. WAS ABLE TO GO ABOUT A QUARTER OF A MILE AND IT DIED AGAIN. I CALLED A TOW TRUCK BECAUSE I WAS TOO AFRAID TO TRY TO DRIVE IT ANYWHERE. LUCKILY I WAS IN MY NEIGHBORHOOD AND WAS NOT ON A BUSY ROAD OR A HIGHWAY LIKE SO MANY OTHERS HAVE COMPLAINED ABOUT. I WAS ALSO VERY FORTUNATE THAT I DID NOT HAVE MY CHILDREN WITH ME - ONE WHO IS CURRENTLY RECOVERING FROM SURGERY AND CANNOT WALK. AFTER DOING RESEARCH AND FINDING THE VERY COMMON ISSUES WITH THE FUSION, I ASKED THEM TO CHECK THE THROTTLE WHEN RUNNING THE DIAGNOSTICS. SURE ENOUGH, THAT WAS THE REASON. $450+ AFTER THE REPAIRS AND THE TOW. MY CAR ONLY HAS 41,000 MILES ON IT, BUT IS UNFORTUNATELY OUTSIDE OF THE WARRANTY PERIOD. FORD SHOULD STEP UP AND PAY FOR THESE REPAIRS DUE TO THE DANGEROUS AND FATAL ISSUES THAT THIS PROBLEM CAN CAUSE. I'M VERY NERVOUS ABOUT THIS ISSUE AND AM SHOCKED THAT THERE IS NOT A RECALL AFTER SO MANY REPORTED INCIDENTS. I'M CONSIDERING SELLING THIS CAR - I PLANNED TO KEEP IT FOR MANY YEARS, BUT MY SAFETY AND MY FAMILIES IS MUCH MORE IMPORTANT. I WOULD URGE THAT THERE BE A RECALL ON THIS EXTREMELY SERIOUS AND DANGEROUS PROBLEM BEING EXPERIENCED SO FREQUENTLY. *TR
Vehicle speed control, Oct 21, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 9000.
Power train, Engine, Oct 21, 2013
"WRENCH" LIGHT CAME ON AND CAR LOST ALL POWER OVER 60 MPH. RESTARTED VEHICLE UNDERWAY AND STILL HAD NO POWER. HAD TO PULL OFF THE SIDE OF THE ROAD ON A VERY DANGEROUS HIGHWAY ON AN EXTREMELY FOGGY MORNING. RESTARTED AND CAR IDLED EXTREMELY ROUGH AND AGAIN HAD NO ACCELERATION. A FEW MINUTES LATER THE VEHICLE RESTARTED AND CONTINUED ON AS NORMAL. EXACT SAME INCIDENT HAPPENED LATER THAT DAY ON THE WAY HOME. VEHICLE DID NOT WANT TO START. AFTER A FEW MINUTES OF SITTING, WAS ABLE TO CONTINUE ON AS NORMAL. HAVE NOT DROVE THE CAR SINCE THE INCIDENT. *TR