2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Fuel system, Gasoline, Vehicle speed control, Oct 20, 2013
I WAS DRIVING DOWN THE STREET WHEN MY IDLE AND RPM WENT DOWN AND I KEPT PRESSING ON THE GAS PEDAL BUT THE CAR WOULD NOT ACCELERATE (WARNING WRENCH SYMBOL APPEARED). I WAS BARELY ABLE TO PULL OUT OF TRAFFIC AND I NEARLY GOT HIT IN THE REAR BY A TRACTOR TRAILER. I TURNED OFF THE CAR AND GOT OUT MY MANUAL WHICH SAID SOMETHING ABOUT THE THROTTLE BODY. I TURNED ON THE CAR AND EVERYTHING WAS FINE SO I TOOK THE BACK ROAD HOME (NITETIME) AND WENT ABOUT 10 MILES AND PARKED IN FRONT OF MY HOME. WENT OUT IN THE MORNING (SUNDAYOCTOBER 20) AND WAS GOING TO DRIVE IT TO THE DEALER TO LEAVE OVERNITE, GOT A MILE FROM MY HOME AND THE SAME THING HAPPENED, CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALER. *TR
Vehicle speed control, Engine, Oct 18, 2013
MY CAR SHUT OFF WHILE AT A RED LIGHT WHEN TRYING TO GIVE IT GAS. RESTARTED AFTER A FEW TRIES. HAD THE BATTERY AND ALTERNATOR CHECKED AND BOTH WERE FINE. IT CONTINUED TO GIVE ISSUES AND FINALLY WOULD SHUT OFF WHILE GOING BETWEEN 1-10 MPH. TOOK IT TO FORD TO HAVE A TEST RAN ON IT, AND THEY SHOWED IT WAS A FAULTY THROTTLE BODY AND WOULD NEED TO BE REPAIRED. WE PURCHASED THE PART AND PAID FOR A REPAIR FOR THIS EVEN THOUGH 725,000 OTHER VEHICLES IN THE SAME MAKE HAVE BEEN HAVING THESE ISSUES. IT IS QUITE FRUSTRATING. *TR
Steering, Oct 17, 2013
I WAS DRIVING ON THE INTERSTATE AND ABOUT TO EXIT OFF OF THE INTERSTATE WHEN MY POWER STEERING LOCKED UP. I WAS ABLE TO PULL MY STEERING WHEEL ENOUGH TO GET OFF OF THE INTERSTATE AND ONTO THE SHOULDER BUT COULD NOT TURN MY STEERING BACK AND FORTH. I TURNED MY CAR OFF AND WHEN I TURNED THE CAR BACK ON I WAS ABLE TO MOVE MY STEERING WHEEL. I HAVE HAD THIS CAR SINCE IT WAS BRAND NEW AND I HAVE SERVICED IT ON A REGULAR BASIS. THE CAR IS A 2011 WITH ONLY 50,000 MILES ON THE VEHICLE. I WAS ABLE TO GET THE CAR SAFELY TO THE SHOULDER BUT COULD HAVE ENDED HAD A VERY BAD ACCIDENT. I AM NOW FEARFUL TO DRIVE THE CAR. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 17, 2013
THIS ISSUE IS A BIG SAFETY CONCERN!! I HAVE SEEN MANY STATEMENTS ONLINE ABOUT THE THROTTLE BODY ISSUE AND THEIR SHOULD BE A RECALL!! I PERSONALLY HAVE HAD TO HAVE MY CAR TOWED TWICE WITHIN A 2 WEEK PERIOD BECAUSE OF THIS ISSUE. EVERY TIME MY CAR BROKE DOWN IT WAS THE SAME THING. I WAS GOING ALONG FINE AND THEN THE CAR ALL OF A SUDDEN DIES, CHUGS, I DRIFT TO THE SIDE OF THE ROAD SO I DON'T GET HIT AND THEN THE ENGINE LIGHT COMES ON WITH THE WRENCH TOOL! HOW SCARY AND UNSAFE! I AM JUST SO GLAD I WASN'T IN AN INTERSECTION OR HIT BY ANOTHER CAR BECAUSE MY FORD FUSION DECIDED TO DIE OUT OF NO WHERE! I HAVE HAD TO GO THROUGH TWO TOWS, DAYS OF WAITING FOR MY CAR TO GET FIXED AND MY WARRANTY DECIDING THEY AREN'T GOING TO COVER MY COST!! UNBELIEVABLE!!! FORD NEEDS TO TAKE SOME ACTION NOW! MANY PEOPLE FROM WHAT I HAVE SEEN ARE GOING THROUGH THE SAME THING AND SOMETHING NEEDS TO CHANGE. THIS ISSUE SHOULDN'T BE ON THE CUSTOMERS SHOULDER AND FORD NEEDS TO TAKE RESPONSIBILITY BEFORE SOMEONE IS SERIOUSLY INJURED FROM AN ISSUE THEIR CARS ARE MAKING. PLEASE DO SOMETHING ABOUT THIS! *TR
Power train, Electrical system, Engine, Oct 17, 2013
WAS TRAVELING 45 MPH WRENCH LIGHT CAME ON AND STALLED. *TR
Power train, Oct 17, 2013
AT 6:55AM ON INTERSTATE I-70 EAST IN KC MO I WAS DRIVING IN THE FAST LANE AT THE CORRECT SPEED OF 65 MPH ON MY WAY TO WORK AND MY WRENCH LIGHT CAME ON AND THE NEXT THING I KNEW MY CAR STARTED DOWN SHIFTING AND SHAKING UNTIL IT CAME TO A COMPLETE STOP. I PUT ON MY HAZARDS BUT WAS SCARED FOR MY LIFE CAUSE OF THE VERY HEAVY TRAFFIC AND I HAD A SEMI TRUCK BEHIND ME. I COULDN'T GET OVER BECAUSE OF THE HEAVY TRAFFIC AND HOW FAST MY CAR WENT FROM 65 TO ZERO IN MINUTES. ONCE I CAME TO A FULL STOP, I SHUT MY CAR OFF AND TURNED IT BACK ON WHICH AT THAT TIME IT ACTED FUNNY BUT THEN I WAS ABLE TO MAKE IT TO WORK.I AM A MOTHER OF 3 CHILDREN AND AT THAT MOMENT MY LIFE FLASHED BEFORE MY EYES. THIS IS A VERY SERIOUS MATTER. I CALLED MY DEALERSHIP BLUE SPRINGS FORD AND TOLD THEM ABOUT IT AND THEY SAID THEY HAVE BEEN GETTING ALOT OF COMPLAINTS ON THAT ISSUE. HE SAID IT'S MORE THAN LIKELY THE THROTTLE SYSTEM AND THAT THERE ARE NO RECALLS YET. MY QUESTION IS DOES SOMEONE HAVE TO DIE BEFORE THEY MAKE THIS AN ISSUE????? I ALMOST GOT HIT BY 3 CARS AND A SEMI. PLEASE HELP.. THIS IS MY SECOND COMPLAINT ABOUT THIS ISSUE. FIRST ONE WAS FEB. 25TH, 2012. THANK YOU, *TR
Electrical system, Oct 16, 2013, fire
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BATTERY CABLE ASSEMBLY WAS BURNED, CAUSING FIVE FUSES TO MALFUNCTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 51,960. UPDATED 01/07/14*LJ UPDATED 1/17/2014 *JS
Power train, Oct 15, 2013
I WAS AT A TRAFFIC SIGNAL AND VEHICLE WOULD NOT ACCELERATE WHEN THE LIGHT TURNED GREEN. IT DID NOT GO DEAD BUT WOULD MOVE ONLY AT A VERY VERY SLOW SPEED, AND THE ENGINE SHUDDERED AND RAN ROUGHLY. THE WRENCH INDICATOR LIGHT CAME ON. I GOT THE CAR ACROSS THREE LANES OF TRAFFIC TO THE SHOULDER, TURNED IT OFF AND RESTARTED WITH NO FURTHER TROUBLE. DROVE HOME WITHOUT INCIDENT. TOOK THE CAR INTO THE DEALERSHIP AND PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 15, 2013
TRAVELING AT A STEADY SPEED AND THE ENGINE CUT OUT. NOT COMPLETELY BUT HAD NO ACCELERATION CONTROL. HAVE READ ON-LINE THAT THIS IS CALLED "LIMP" MODE. WAS ABLE TO PULL SAFELY OFF THE ROAD AND THEN RESTARTED THE CAR AFTER WHICH THE VEHICLE OPERATED OK. THIS HAS HAPPENED 3 TIMES IN THE LAST WEEK. TOOK CAR TO DEALER WHO REPLACED THE THROTTLE BODY AT NO CHARGE SINCE THE VEHICLE WAS STILL UNDER WARRANTY. ALTHOUGH I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT OR INJURY, I COULD SEE THIS BEING A SERIOUS SAFETY ISSUE FOR A DRIVER ON THE EXPRESSWAY OR PULLING IN TO HEAVY TRAFFIC. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Oct 12, 2013
WHILE DRIVING AT ALL TIMES, THE VEHICLE WOULD START TO SURGE AND BUCK THEN LOOSE POWER. IT NEVER COMPLETELY DIED BUT WHEN I PULLED OVER IT RAN TERRIBLE AND WOULD NOT ACCELERATE. I TURNED IT OFF FOR A FEW SECONDS AND RESTARTED IT. IT WOULD RUN FOR A WHILE, GOOD, THEN THE PROBLEM WOULD REOCCUR. THE ENGINE LIGHT CAME ON, I HAD THE CODE CHECKED. THE RESULT WAS A FAULTY THROTTLE BODY OR SORT IN THE THROTTLE BODY MODULE. *TR
Steering, Oct 11, 2013
WHILE DRIVING AT ABOUT 45 MPH THE CAR CHIMED AND POSTED A WARNING ON THE DISPLAY. IT TOLD ME TO CHECK THE POWER STEERING. THE POWER STEERING WAS STILL WORKING SO I CONTINUED DRIVING. ONCE I CAME UPON A STOP LIGHT I TURNED THE VEHICLE OFF TO TRY AND CLEAR THE CODE. WHEN I TURNED THE VEHICLE BACK ON IT CHIMED AGAIN AND THEN POSTED A SERVICE STEERING NOW WARNING. I PROCEEDED FROM THE TRAFFIC LIGHT AND MADE A RIGHT HAND TURN ONTO ANOTHER ROAD. THE POWER STEERING WAS GONE AND THE VEHICLE WAS VERY HARD TO TURN. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP AND THEY CLAIM THE PROBLEM IS A STEERING GEAR AND WILL COST $1700 TO REPLACE IT. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Oct 10, 2013
MY WIFE HAD MY 6 MONTH OLD SIGN IN THE BACKSEAT WHEN SHE WAS PULLING OUT FROM A STOP SIGN INTO A 4WAY WHEN THE CAR LURCHED AND THE ACCELERATOR QUIT RESPONDING IN THE MIDDLE OF THE STREET A TRUCK NEARLY T BONED HER ON THE DRIVER SIDE WHERE OUR SON WAS IN HIS CAR SEAT UPON DIAGNOSTICS THE ELECTRONIC THROTTLE BODY WAS STUCK OPEN. I'VE FOUND SIMILAR ISSUES WITH SIMILAR VEHICLES ALTHOUGH THE DEALERSHIP INFORMED ME MY VEHICLE IS NOT CURRENTLY ON A RECALL LIST. *TR
Vehicle speed control, Electronic stability control (ESC), Oct 9, 2013
VEH DIED WHILE DRIVING AND CK ENG LIGHT IS ON HAD TP REPLACE THROTTLEBODY 490.00. *TR
Vehicle speed control, Electronic stability control (ESC), Oct 9, 2013
VEH DIED WHILE DRIVING GOING 85 MILES AN HR AND JUST CUTS OFF. *TR
Steering, Oct 8, 2013
BACKING OUT OF MY GARAGE, STARTED HEARING WARNING SOUNDS GOING OFF, MESSAGE BOARD SCROLLED THE FOLLOWING: POWER STEERING SYSTEM FAULT. I WAS UNABLE TO STEER MY VEHICLE AT ALL. I HAD TO HAVE THE CAR TOWED TO A CAR REPAIR SHOP. AFTER A FEW DAYS OF TRYING TO GET THE COMPUTER TO READ MY CAR TO SEE WHAT WAS WRONG, THE CAR REPAIR SHOP HAD TO TOW MY CAR OVER TO A FORD DEALER WHO WAS ABLE TO TELL THE MECHANIC THAT MY ENTIRE STEERING SYSTEM WAS OUT AND NEEDED TO BE REPLACED. NOT ONLY THAT, THIS PARTICULAR PART CAN ONLY BE PURCHASED FROM FORD AND THE PART ALONE COST $1105.26. THIS IS VERY MUCH A SAFETY ISSUE AND THIS SHOULD BE RECALLED. A COUPLE OF DAYS PRIOR TO THIS INCIDENT I WAS DRIVING DOWN 24 HWY GOING BETWEEN 40 AND 45 MPH WHEN THIS FIRST OCCURRED AND I FINALLY FOUND MYSELF IN THE MIDDLE OF A HEAVILY TRAFFIC AREA NOT ABLE TO STEER MY VEHICLE TO THE LEFT OR RIGHT. I WAS CONCERNED WITH GETTING OFF THE ROAD IN A SAFE MANOR. THANKFULLY I WAS ABLE TO COAST MY VEHICLE TO A STOPPING POINT, READ MY MANUAL AND DISCOVER A RESETTING PROCESSING. IT WORKED AND I WAS ABLE TO MAKE IT HOME. UNFORTUNATELY, THE RESET PROCESS DID NOT WORK THIS LAST TIME. I CONTACTED FORD AND THEY DID NOT OFFER ANY HELP, ONLY STATED THERE WAS NO RECALL ON THIS DEVICE AND THAT MY WARRANTY WAS NO LONGER VALID AND I HAD NO EXTRA COVERAGE. FORD SHOULD BE FORCED TO RECALL THIS SYSTEM SINCE SO MANY PEOPLE AROUND THE COUNTRY ARE HAVING AN ISSUE WITH THIS SYSTEM. THERE IS NO WAY THE STEERING SYSTEM SHOULD GO OUT WITHIN 60 THOUSAND MILES. I WOULD APPRECIATE AN INVESTIGATION INTO THIS ISSUE AND A RESPONSE TO MY COMPLAINT. *TR
Vehicle speed control, Electronic stability control (ESC), Engine, Oct 7, 2013
THIS IS THE 3RD REPORT THAT I AM FILING IN REGARD TO MY 2011 FORD FUSION. THE THROTTLE BODY ASSEMBLY NEEDS TO BE RECALLED. WHETHER GOING HIGHWAY SPEEDS OR IN TRAFFIC LESS THAN 30MPH, THE VEHICLE WILL INTERMITTENTLY LOSE POWER TO THE THROTTLE. THE WRENCH AND EMISSIONS LIGHTS BOTH GO ON, THE VEHICLE SHAKES VIOLENTLY AND I LOSE ALL ABILITY TO ACCELERATE. THE ONLY REMEDY IS TO RESTART THE VEHICLE, WHICH I OFTEN NEED TO DO IN THE MIDDLE OF THE ROAD AS I DO NOT HAVE THE ABILITY TO GET TO A BREAKDOWN LANE OR OTHER SAFE STOPPING POINT. THIS HAS HAPPENED ON THE HIGHWAY, CAUSING ME TO HAVE TO CROSS 4 LANES OF HIGHWAY TRAFFIC WITH NO ABILITY TO ACCELERATE. IT HAS ALSO OCCURRED IN THE MIDDLE OF INTERSECTIONS WITH TURNING TRAFFIC AS WELL AS AT TRAFFIC LIGHTS, CAUSING OTHER DRIVERS TO UNSAFELY PASS ME ON THE RIGHT. PLEASE NOTE THAT WHEN I DO GET INTO AN ACCIDENT, I WILL BE FINDING BOTH FORD MOTOR COMPANY AND THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION RESPONSIBLE AND LIABLE FOR ALL INJURIES AND DAMAGES DUE TO THE NUMBER OF COMPLAINTS AND THE ADMINISTRATION'S DECISION NOT ENFORCE A RECALL. FORD REFUSES TO REPAIR THE ISSUE UNLESS THEY CAN REPLICATE THE PROBLEM; HOWEVER, WHEN I RESTART THE VEHICLE THE ERROR IS CLEARED. I HAVE TAKEN NUMEROUS VIDEOS OF THE PROBLEM AND FORD STILL REFUSES TO REPLACE THE DEFECTIVE PART. IT IS SIMPLY A MATTER OF TIME BEFORE SOMEBODY GETS KILLED. *TR
Power train, Engine, Oct 7, 2013
WHILE DRIVING MY 2011 FORD FUSION THROUGH AN INTERSECTION IT CUT OFF SPEED AND THROTTLE CONTROL ABRUPTLY. NO ACCIDENT BUT THIS ISSUE LEFT THE POSSIBILITY FOR ONE TO HAPPEN. I WAS ABLE TO PULL THE CAR OVER AFTER SHUTTING IT OFF AND STARTING IT SEVERAL TIMES. LEFT THE CAR OFF FOR ABOUT 10 MINUTES AND IT STARTED AND WAS ABLE TO DRIVE AGAIN. MADE IT TO AN AUTOZONE AND FOUND OUT IT WAS THROWING A CEL OF P2111. FOR THE THROTTLE BODY. THE CAR HAD TO BE TOWED TO THE LOCAL FORD DEALERSHIP. I WAS TOLD THAT THE THROTTLE BODY HAD TO BE REPLACED AND WOULD COST ABOUT 500 DOLLARS. THE SERVICE TECH WAS VERY WELL AWARE OF THIS ISSUE THAT PERSISTS IN MY MODEL CAR. *TR
Vehicle speed control, Oct 7, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED. THE CHECK ENGINE AND TRANSMISSION WARNING LAMPS THEN ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 45,000.
Power train, Engine, Oct 7, 2013
WAS DRIVING AT APROX. 45 MPH WHEN SUDDENLY UNABLE TO ACCELERATE CAR. CAR DID NOT SHUT OFF. YELLOW WRENCH LIGHT CAME ON DASH. DRIFTED UNTIL ABLE TO STOP VEHICLE. SHUT OFF CAR AND UNABLE TO START. TRIED 2ND TIME AND CAR RESTARTED. A SIMPLE GOOGLE SEARCH ENDED UP WITH A TREMENDOUS AMOUNT OF VEHICLES EXPERIENCING THE SAME PROBLEM. VEHICLE HAS NOT BEEN RECALLED. CALLED FORD GARAGE AND EXPECTING TOW TRUCK TO ARRIVE SHORTLY. UNSAFE TO DRIVE. THIS IS A KNOWN AND ON GOING PROBLEM. FORD DOES HAVE A SPECIAL SERVICE MESSAGE OUT FOR THE KNOWN PROBLEM. IT IS AS BAD AS THE TOYOTA RUN AWAY CARS. RECALL SHOULD BE ISSUED BEFORE SOMEONE IS KILLED. *TR
Vehicle speed control, Engine, Oct 7, 2013
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 55+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS . HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY CARS GOING A LOT FASTER THAN ME WHILE I WAS MOVINGTO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD. *TR
Fuel system, Gasoline, Vehicle speed control, Oct 6, 2013
DRIVING ON HIGHWAY 24/27 MY CAR JUST SHUT OFF. NO WARNING. THEN SPUTTERED. I CRUISED OVER TO SHOULDER. THE TOOL LIGHT WAS (WRENCH) ON. I CUT OFF THE CAR AND THEN RESTARTED THE CAR. VERY SCARY. AT FIRST I WAS ADVISED I HAD BAD GAS IN THE CAR, THEN I WAS ADVISED I NEED A NEW FUEL INJECTION SYSTEM. THEN AFTER CUTTING OFF 6 TIMES IN THE SPACE OF ONE EXIT TO ANOTHER, I REFUSED TO DRIVE THE CAR ANYMORE. THE MECHANIC STATED I NEED A NEW THROTTLE BODY AND IT WAS REPLACED. MY CAR STILL HESITATES AND ACCELERATES AT TIMES. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Oct 3, 2013
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 60+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS FROM 800-1200 RPMS. HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY THREE CARS GOING A LOT FASTER THAN ME WHILE I WAS LISTING TO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD LIKE I ALMOST DID TO GET A RECALL ON THIS CAR AND PART. *TR
Fuel system, Gasoline, Vehicle speed control, Oct 3, 2013
WHILE DRIVING DOWN THE ROAD THE CAR JERKED AND THE WRENCH LITE CAME ON. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AND WOULD ONLY COAST. I WAS FORTUNATE ENOUGH TO BE ON A HILL AND WAS ABLE TO COAST INTO A PARKING LOT. I STOPPED THE CAR, PUT IT INTO PARK, AND SHUT OFF THE ENGINE. I TRIED TO RESTART IT, AND AFTER A LONG CRANK THE ENGINE STARTED, THE WRENCH LITE WAS OFF, AND THE CAR AND ACCELERATOR RESPONDED NORMALLY. I WAS ABLE TO DRIVE THE CAR HOME WITHOUT FURTHER INCIDENT. MY HUSBAND THEN TEST DROVE THE CAR AND HAD A SIMILAR EXPERIENCE WHILE DRIVING DOWN THE ROAD AND ALSO HAD TO PULL INTO A PARKING LOT. HE DROVE IT STRAIGHT TO THE DEALER AND DROPPED IT OFF FOR REPAIR. THE PROBLEM WAS DIAGNOSED AS A MALFUNCTIONING THROTTLE BODY. RESEARCH ON THE INTERNET SHOWED THAT THIS IS HAPPENING TO ALOT OF FORD FUSION OWNERS AND WE FOLLOWED LINK TO THIS WEBSITE TO REPORT THE PROBLEM. *TR
Power train, Oct 3, 2013
STARTED TO ACCELERATE FROM INTERSECTION AND TRANSMISSION STALLED WHEN CROSSING HWY WITH ONCOMING TRAFFIC. SINCE THAT POINT I HAVE NOTICED THAT TRANSMISSION JERKS WHEN DOWN SHIFTING ESPECIALLY AT LOWER SPEEDS. BEGINNING TO FEEL VERY APPREHENSIVE ABOUT SAFETY OF VEHICLE. *TR
Fuel system, Gasoline, Power train, Oct 3, 2013
MY CAR LOST COMPLETE POWER WILE TRAVERSING AN INTERSECTION. I WAS ALMOST HIT BY A LARGE TRUCK AS I HAD NO POWER IN MY CAR. TOOL IT TO THE DEALER AND IT IS A DEFECTIVE THROTTLE BODY THAT FORD IS AWARE OF. MECHANIC SAID HE SEES THIS HAPPEN ALL THE TIME. ITS VERY SCARY TO BE DRIVING AND SUDDENLY LOSE ALL POWER AND VERY DANGEROUS. *TR