2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Power train, Vehicle speed control, Fuel/propulsion system, Aug 26, 2013
THIS IS A KNOWN ISSUE WITH 2011 AND OTHER MODEL FORD FUSIONS AND OTHER MODEL FORD CARS. ACCORDING TO THE MEDIA, ON OCT 2ND 2012 NHTSA CREATED A DEFECT PETITION TO OPEN AN INVESTIGATION ON ESCAPE AND FUSION VEHICLES. I WAS TRAVELING ON OVER THE CHESAPEAKE BAY BRIDGE ON I50 IN MORNING TRAFFIC ATA ~ 60 MPH WHEN ALL OF A SUDDEN MY FUSION LOST COMPLETE POWER. THIS CAUSED A HAZARDOUS SITUATION. I THEN HAD TO 'LIMP' OVER A MILE UP THE TO THE TOP OF THE BRIDGE AT LESS THAN 5 MPH UNTIL I COULD PUT THE VEHICLE IN NEUTRAL AND COAST DOWN THE OTHER SIDE. MYSELF AND NUMEROUS OTHER VEHICLES WERE SUBJECTED TO A HAZARDOUS CONDITION WHEN THIS OCCURRED. LATER TROUBLESHOOTING REVEALED MY PROBLEM WAS THE WELL KNOWN 'FUSION THROTTLE BODY ISSUE' CURRENTLY UNDER INVESTIGATION. LOCAL FORD DEALER AL PACKARD IN WHITE MARSH MD SERVICE DEPT CONFIRMED THE ISSUE AS THE '2111' FAULT AND PROBLEM. AFTER READING ALL OF THE DETAILS ON THIS PROBLEM ON THE INTERNET, I DISCUSSED THE MATTER AT LENGTH WITH LOCAL AND NATIONAL FORD CUSTOMER SERVICE PEOPLE. ALTHOUGH THIS IS A WELL KNOWN ISSUE, FORD HAS NO CUSTOMER WARRANTY PROGRAM IN PLACE FOR THIS DANGEROUS PROBLEM, NOR IS IT COVERED UNTIL THEIR POWER TRAIN WARRANTY. THERE NEEDS TO BE A RECALL WARRANTY PROGRAM AND HAVE THIS PROBLEM FIXED BEFORE MORE PEOPLE GET HURT. IN MY CASE I WITNESSED NUMEROUS UNSAFE CONDITIONS WHILE I WAS LIMPING UP THE BRIDGE FOR 20 MINUTES. THE SITUATION COULD HAVE CAUSED A TERRIBLE ACCIDENT ON THE CHESAPEAKE BAY BRIDGE. I WORK AS A FLIGHT SAFETY PRODUCT SUPPORT MANAGER FOR A MAJOR AIRCRAFT ENGINE MANUFACTURER. ANY LOSS OF THRUST CONTROL ISSUE IS HANDLED AS A SAFETY ISSUE AND RECALL PROGRAMS ARE PUT IN PLACE. THE SAME NEEDS TO OCCUR HERE. MY BROTHER WHO ALSO OWNS A 2010 FUSION HAD A SIMILAR ISSUE WHERE HE HAS LOST COMPLETE POWER WHILE TRAVELING ~65 MPH IN INTERSTATE TRAFFIC. *TR
Vehicle speed control, Engine, Aug 26, 2013
MY 2011 FORD FUSION HAS REPEATEDLY EXPERIENCED THE SAME STALLING AND RANDOM SHUT-DOWNS THAT I KNOW UNDERSTAND MANY OTHER DRIVERS HAVE EXPERIENCED. USUALLY UPON ACCELERATING, MY VEHICLE WILL BUCK ABRUPTLY AND THEN SHUDDER AND RAPIDLY REDUCE SPEED UNTIL I AM ABLE TO SHUT IT OFF. THE INDICATOR LIGHT FOR THE TRANSMISSION TURNS ON AND OCCASIONALLY THE CHECK ENGINE LIGHT. MOST OF THE TIME, THE VEHICLE WILL TURN RIGHT BACK ON AND BE ABLE TO DRIVE AS NORMAL, BUT SOMETIMES IT WILL REPEAT THE SAME BUCKING PROCESS VERY SHORTLY AFTER I RESUME DRIVING. I TOOK IT TO AN AUTO ZONE AND THE ENGINE CHECK THEY RAN RETURNED WITH AN ERROR MESSAGE SAYING "THROTTLE BODY SYSTEM STUCK OPEN" AND THAT IS WAS BEING HELD OPEN AT AN ANGLE LARGER THAN NEEDED. THANKFULLY, THIS HASN'T HAPPENED WHILE ON THE HIGHWAY OR IN ANY PLACE THAT I COULD NOT PULL OVER SAFELY, BUT IT CONTINUES TO HAPPEN WITH OTHER DRIVERS AROUND, NONETHELESS. THIS IS AN INCREDIBLY DANGEROUS AND FRUSTRATING ISSUE AND ONE THAT I AM SHOCKED AND APPALLED TO FIND HAPPENS TO SO MANY OTHER DRIVERS. FORD NEEDS TO DO SOMETHING TO MAKE THIS RIGHT FOR THE GREAT MANY OF US WHO HAVE BEEN PUT IN HARMS WAY BY THIS FAULTY SYSTEM. *TR
Vehicle speed control, Fuel/propulsion system, Aug 25, 2013
IN APRIL 2012 AS I WAS MAKING A RIGHT HAND TURN AT ABOUT 15 MILES PER HOUR THE CAR JUST BASICALLY STOPPED. THE POWER WAS ON BUT THE CAR WOULD NOT GO. AGAIN ON SUNDAY, AUGUST 11, 2013 AS I WAS MAKING A LEFT HAND TURN, THE CAR BASICALLY STOPPED IN THE MIDDLE OF AN INTERSECTION, CAUSING THE DRIVER BEHIND TO HONK AND WONDER IF I WAS MOVING. I PUT THE FLASHERS ON AND THE VEHICLE "LIMPED" THROUGH THE INTERSECTION. I COULD HAVE BEEN IN A SERIOUS ACCIDENT IN THE MIDDLE OF FIVE LANES OF TRAFFIC! I SHUT THE CAR OFF AND RESTARTED SAME PROBLEM. I SHUT THE CAR OFF AGAIN AND WAS ABLE TO DRIVE HOME. I TOOK THE VEHICLE TO THE DEALERSHIP ON MONDAY, AUGUST 12TH AND THEY DIAGNOSED A BAD THROTTLE-BODY. THEY REPLACED THE THROTTLE BODY. I THEN LOOKED ON THE INTERNET TO SEE IF THERE WAS A PROBLEM WITH MY CAR AND I SAW A NEWS ARTICLE POSTED IN FEBRUARY 2013 WITH FORD HAVING FAILURES WITH THE THROTTLE BODY IN MY VEHICLE. *TR
Fuel/propulsion system, Aug 25, 2013
CAR KEEPS DISPLAYING CHECK FUEL FILL INLET, NOW CHECK ENGINE LIGHT IS ON. WHILE FILLING TANK AT LOCAL GAS STATION STRONG SMELL OF FUEL AROUND AND INSIDE OF CAR. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. OBD II READS CODE P0455. THIS IS UNSAFE IN MANY WAYS, EXPLOSIVES ARE TO DANGEROUS TO MESS WITH. NO RESOLUTION FROM FORD MOTOR COMPANY ON THIS ISSUE. *TR
Vehicle speed control, Aug 25, 2013
I WAS DRIVING NORMAL SPEED OF ABOUT 35 MPH. ALL OF A SUDDEN, THE CAR STOPPED. THE ENGINE WAS RUNNING, BUT THE THROTTLE WOULD NOT RESPOND. I PRESSED DOWN ON THE GAS PEDAL, BUT NO RESPONSE. THE CAR STARTED TO SLOW DOWN AND EVENTUALLY STOPPED. I PRESSED THE GAS PEDAL, BUT NO RESPONSE. THE WRENCH LIGHT CAME ON. I TURNED THE ENGINE OFF. I RESTARTED THE CAR. IT STARTED FUNNY, BUT STARTED. THE WRENCH LIGHT CAME OFF BUT THE ENGINE LIGHT CAME ON. I DROVE FOR ABOUT A MILE AND IT HAPPENED AGAIN. THE CAR STARTED TO "BUCK" AND THEN STOPPED...NO THROTTLE RESPONSE. I TURNED OFF THE CAR, WAITED FOR A WHILE, AND THEN RESTARTED THE CAR. IT STARTED FUNNY, BUT STARTED. I DROVE IT TO THE DEALER. TURNED OFF THE CAR AND RESTARTED. IT STARTED FUNNY, BUT STARTED. THE ENGINE LIGHT CAME ON. NO THROTTLE RESPONSE WHEN I PRESSED THE GAS PEDAL. *TR
Steering, Aug 23, 2013
ON THREE SEPARATE OCCASIONS WITHIN THE LAST TWO WEEKS, (TWO WHILE PULLING OUT OF MY DRIVEWAY, AND ONCE WHILE LEAVING WORK), MY STEERING HAS "LOCKED" ON ME. THE CODE THAT APPEARED ON THE DASH WAS POWER STEERING ASSIST FAULT. NOT BEING TOO SURE OF WHAT THIS WAS ABOUT WE TOOK IT TO THE DEALER WHO TOLD US IT WAS THE RACK AND PINION THAT HAD GONE OUT. THE DEALER THEN STATED IN ORDER TO FIX IT THE ROCKER ARMS AS WELL AS THE RACK AND PINION WOULD HAVE TO BE REPLACED TO THE TUNE OF 2700 IN REPAIRS, THAT WAS NOT INCLUDING LABOR AND TAX. WHILE OUR VEHICLE IS STILL UNDER WARRANTY, I FEEL THIS SHOULD BE PART OF THE POWER TRAIN, AS WITHOUT STEERING YOU CANNOT DRIVE. THIS IS ALSO A HUGE SAFETY ISSUE. I CANNOT IMAGINE HOW THIS WOULD HAVE GONE IF I HAD BEEN IN TRAFFIC, LET ALONE IF MY CHILDREN HAD BEEN IN THE CAR. I HAVE SEEN HOW MANY COMPLAINTS THERE IS ABOUT THIS SITUATION. WHEN WILL THERE BE RESULTS? *TR
Vehicle speed control, Fuel/propulsion system, Aug 23, 2013
I WAS IN MY 2011 FORD FUSION. I STOPPED AT A RED LIGHT. WHEN IT TURNED GREEN I GAVE IT GAS AND THE CAR STARTED TO SHAKE VIOLENTLY, THE WRENCH LIGHT CAME ON THE DASH AND WOULD NOT GO MORE THAN 2 MPH. A TRUCK ALMOST REAR-ENDED ME IN A 50 MPH ZONE. I WAS REALLY SHAKEN UP AND THOUGHT THAT WAS THE CLOSEST I HAD COME TO DEATH OR SERIOUS INJURY IN MY LIFE. WE TOOK THE CAR TO FORD AND THEY TOLD US THAT IT WAS A BAD THROTTLE BODY AND THAT IT WOULD BE AROUND $500 TO REPLACE. THEY SAID THE PART WAS ON BACK ORDER BUT COULD DO A RUSH SHIPMENT AND HAVE IT WITHIN 10 DAYS. OUR FORD HAS ALWAYS BEEN SERVICED AT THE DEALERSHIP BUT WE DECIDED TO CALL OUR MECHANIC (NON FORD) IN TOWN TO SEE IF HE COULD GET THE PART QUICKER OR CHEAPER. HE CALLED ANOTHER FORD DEALERSHIP AND WAS TOLD THAT THE THROTTLE BODY IS A HUGE PROBLEM AND THEY HAD BEEN BACK ORDERED FOR OVER 6 MONTHS BUT MORE WERE EXPECTED IN BY OCTOBER 2013. WE CHECKED ONLINE AND FOUND THAT THERE HAS BEEN PROBLEMS WITH THE FORD THROTTLE BODY FOR YEARS, AND FORD REFUSES TO DO ANYTHING ABOUT IT. I WOULD THINK FORD WOULD STAND BEHIND THEIR PRODUCTS INSTEAD OF WORRYING ABOUT PROFITS WHEN THEIR CUSTOMER'S LIVES ARE IN DANGER FROM AN INFERIOR PART. TO TOP IT OFF WE HAVE ALSO BEEN HEARING A POPPING SOUND IN THE FRONT END. WHEN WE TOOK IT INTO FORD FOR THE THROTTLE BODY PROBLEM THEY ALSO SAID THAT THE BUSHINGS IN THE FRONT END FOR THE TIE RODS AND A ARMS WERE BAD AND THAT THEY NEEDED TO BE REPLACED. WHEN I CALLED FORD THEY SAID THERE WAS NOTHING THEY COULD DO SINCE THERE WERE NOT ANY RECALLS ON THE VEHICLE. I CAN'T UNDERSTAND WHEN YOU TYPE IN FORD THROTTLE BODY IN ANY SEARCH ENGINE, IT COMES UP WITH THOUSANDS OF PEOPLE THAT ARE HAVING PROBLEMS WITH THE FORD THROTTLE BODY. NOW I TRULY KNOW THE MEANING OF FORD, FOUND ON ROAD DEAD. EITHER THE FORD VEHICLE ITSELF OR THE OCCUPANTS OF THE CAR. SHAME ON FORD FOR NOT FIXING THESE SAFETY ISSUES. *TR
Power train, Aug 23, 2013
I WAS DRIVING MY 2011 FORD FUSION SEL TO WORK THIS MORNING AND EXPERIENCED THE FOLLOWING.... WHILE ACCELERATING FROM SECOND TO THIRD GEAR MY CAR WOULD SLIGHTLY JERK. SUDDENLY MY CAR STOPPED ACCELERATING AND THE WRENCH LIGHT COMES ON. THE CAR IS STILL RUNNING BUT I CANNOT ACCELERATE. IT WAS A GOOD THING I WAS ABLE TO PULL OVER BECAUSE THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. ONCE I PULLED OVER, I PLACED MY CAR IN PARK AND RESTARTED IT WITHIN 2 MINUTES. THIS ALL HAPPENED IN THE MORNING DURING MORNING TRAFFIC. FORTUNATELY, MY OFFICE WAS LESS THAN A MILE AWAY AND I MANAGED TO MAKE IT. DURING MY LUNCH BREAK, I HAD A CO-WORKER FOLLOW ME TO THE GOODYEAR ABOUT 4 MILES AWAY. THE SAME SITUATION HAPPENED TWICE DURING THE DRIVE THERE. I OFFICIALLY RECEIVED THE CAUSE OF THE PROBLEM, A DEFECTIVE THROTTLE BODY WITH THE CODE BEING P2111. THE REPAIR WILL COST 510.00... I DID NOT REALIZE THAT THERE ARE SO MANY OTHERS THAT HAS HAD THIS ISSUE. LIVES COULD BE LOST OVER THIS. I THANK GOD THAT I WAS IN THE POSITION TO GET OVER. NHTSA PLEASE ADDRESS THIS WITH FORD. LIVES SHOULD NOT HAVE A PRICE. *TR
Electrical system, Engine, Aug 22, 2013
THREE ISSUES HAVE ARISEN IN THE LAST MONTH: 1) WHILE SLOWING DOWN TO TURN A CORNER, TO STOP OR AFTER A STOP AND STARTING TO ACCELERATE, MY CAR STALLS 2) AT A STOP LIGHT, MY CAR JUMPS - WILL INTERMITTENTLY STALL WHEN GOING TO ACCELERATE 3) AFTER PUTTING GAS IN THE TANK IT IS VERY DIFFICULT TO TURN OVER. *TR
Vehicle speed control, Engine, Aug 21, 2013
CAR QUIT RUNNING IN DRIVE. DECELERATED TO A STOP. RESTARTED AND PARKED IN A LOT. I HAD JUST COME FROM THE DEALER FOR WARRANTY WORK AND AN OIL CHANGE. I WAS ON MY WAY HOME WHEN THIS HAPPENED. I WALKED BACK TO THE DEALER AND REPORTED THIS. THEY HAD TO GET A TOW TRUCK AND TOW IT BACK TO HE DEALERSHIP. THEY TOLD ME IT WAS A BAD THROTTLE BODY. AS OF WEDNESDAY AT 4PM, THE VEHICLE IS STILL THERE WAITING FOR A THROTTLE BODY PART. MY INVOICE STATED "C/S VEHICLE'S IDLE SOMETIMES GOES HIGH BY ITSELF". THE TECHNICIAN [XXX], STATED ON THE INVOICE, 'NO CODES PRESENT, CANNOT DUPLICATE'. THE DEALERSHIP IS COUNTRYSIDE FORD, 24825 US19N, CLEARWATER, FL 33763 727-797-2277. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, Aug 21, 2013
WHILE PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD MY CAR BEGAN TO STALL AND NOT RUN PROPERLY, IT WOULD NOT KEEP EVEN 1000 RPM. THE ONLY DASHBOARD LIGHT THAT LIT UP WAS AN ORANGE WRENCH. I LOOKED AT THE TEMP AND IT WAS NORMAL SO I SLOWLY CROSSED THE INTERSECTION AND IMMEDIATELY PULLED OVER AND SHUT IT OFF. I DID NOT TRY TO RESTART IT. *TR
Vehicle speed control, Engine, Aug 20, 2013
THE FIRST INCIDENT I WAS DRIVING BACK FROM THE AIRPORT AND THE ENGINE STAYED ON BUT THE THROTTLE WOULD NOT RESPOND. I FOUND A WAY IN HEAVY TRAFFIC MOVING VERY QUICKLY TO GET TO A SHOULDER. THEN I TURNED THE CAR OFF AND THEN BACK ON AND THE CAR RESPONDED FINE. 5 DAYS LATER (TODAY) THE EXACT SAME THING HAPPENED AND AGAIN ON A VERY BUSY FREEWAY (US59 NEAR DOWNTOWN HOUSTON) AT LUNCH TIME. AGAIN I MANAGED TO GET OFF THE ROAD WITHOUT CAUSING AN ACCIDENT AND TURNED THE CAR OFF THEN RESTARTED IT AND IT WORKED FINE. IT HAPPENED A THIRD TIME WHILE IN A NEIGHBORHOOD TRAVELING AT 20 MPH. I AM ASTONISHED THAT THERE ARE NEARLY 3/4 OF A MILLION VEHICLES WITH THIS ISSUE OR POTENTIAL ISSUE AND THE IMPRESSIVE NUMBER OF REPORTS OF THE EXACT SAME SCENARIO HAPPENING ALL OVER THE COUNTRY AND FORD HAS NOT ISSUED A RECALL. *TR
Steering, Electronic stability control (ESC), Aug 20, 2013
WHILE DRIVING DOWN THE FREEWAY AT 70MPH ON A STRAIGHT SECTION OF ROAD THE POWER STEERING ASSIST FAULT AND ADVANCE TRAC FAULT APPEARED ON THE DASH AND THE STEERING WHEEL BECAME VERY STIFF (DIFFICULT TO TURN). THIS HAS HAPPENED A TOTAL OF 4 TIMES, ONCE ABOUT A MONTH AGO, AND TWICE ON THE 16TH. 3 WERE ON THE FREEWAY AND THE FOURTH UPON STARTING THE CAR LATER ON THE 16TH. EVERY TIME IT WAS RESET BY TURNING THE CAR OFF AND LETTING IT SIT FOR A MINUTE AND RESTARTING. *TR
Vehicle speed control, Fuel/propulsion system, Aug 20, 2013
THROTTLE BODY STOPPED WORKING WHILE I WAS TRAVELING DOWN THE FREEWAY. SERVICE LIGHT CAME ON AND I HAD NO POWER TO CONTINUE ON. HAD TO GET OVER THREE LANES WHILE CAR SLOWED DOWN. STOPPED OFF AT SIDE OF ROAD AND CAR IDLED VERY ROUGH. TURNED CAR OFF WAITED A MINUTE AND RESTARTED AND IT RAN FINE FOR AWHILE UNIT HAPPENED AGAIN. *TR
Steering, Aug 19, 2013
POWER STEERING STOPPED WORKING AND THE DASHBOARD DISPLAYED THAT THE POWER STEERING FAULT ASSEMBLY MALFUNCTIONED AND THE ADVANCE TRACK LIGHT CAME ON. VEHICLE WAS UNRESPONSIVE AND DIFFICULT TO MANEUVER.
Vehicle speed control, Engine, Fuel/propulsion system, Aug 19, 2013
AFTER ACCELERATING TO 30 MY CAR LOST THE ABILITY TO USE THE FOOT PEDAL. THE ENGINE CONTINUED RUNNING BUT WAS UNABLE TO ACCELERATE. I PULLED OFF THE SIDE OF THE ROAD, SHUT THE CAR OFF WAITED A FEW MINUTES AND THEN STARTED THE CAR. IT WORKED FINE UNTIL AUGUST 15TH WHEN THE SAME THING HAPPENED 4 TIMES. ONCE WITH IN 30 MINUTES AT A SPEED US 40 TO 55. THE 3RD AND 4TH TIMES OCCURRED WITHIN MINUTES OF EACH OTHER AT 55 MPH IN A CONSTRUCTION ZONE. ON ALL OCCASIONS THE WRENCH LIGHT CAME ON. ON AUGUST 17TH I TOOK MY CAR TO THE DEALERSHIP AND THEY INFORMED ME THE THROTTLE BODY ASSEMBLY WAS BAD AND NEEDED REPLACED. THAT COST ME $500 OUT OF POCKET SINCE MY CAR IS OUT OF WARRANTY. *TR
Vehicle speed control, Engine, Aug 19, 2013
DRIVING AT HIGHWAY SPEEDS, VERY HARD JERKING. LUCKILY THE HIGHWAY WAS CLEAR OR SOMEONE COULD HAVE DIED! WRENCH AND CHECK ENGINE LIGHT WENT ON AND CAR WENT INTO LIMP MODE. WENT HOME AND RAN THE CODE AND IT TOLD ME IT WAS THE THROTTLE BODY STUCK. I USED GOOGLE TO REVIEW MY OPTIONS AND 1000'S OF PEOPLE HAVE HAD THIS PROBLEM!!!! HOW IS THIS NOT A RECALLED PART YET!?!? I CANNOT WAIT SO I ORDERED THE THROTTLE BODY, AND IT IS BACKORDERED AT THE DEALER! HOW IS THIS NOT A CLUE THAT THEY NEED TO FIX THIS ASAP? SOMEONE IS GOING TO DIE, I READ THEIR HAVE ALREADY BEEN MAJOR ACCIDENTS WITH THIS ISSUE. *TR
Engine, Aug 19, 2013
WHILE DRIVING DOWN A FREEWAY AT 55 MPH THE ENGINE SUDDENLY SHUT OFF WITH NO WARNING. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT. NO ENGINE WARNING LIGHTS WERE ILLUMINATED. WE WERE ABLE TO RESTART THE ENGINE AND CONTINUE ON OUR JOURNEY. FIVE MINUTES LATER PULLING INTO A SHOPPING CENTER GOING ABOUT 10 MPH THE ENGINE "THUMPED, GURGLED, AND DIED. THE CHECK ENGINE LIGHT CAME ON. WE WERE ABLE TO RESTART THE ENGINE AND GET IT FIVE MILES BACK TO THE HOUSE. THE CAR IS STILL UNDER WARRANTY SO FORD SENT A WRECKER TO THE HOUSE TO RETRIEVE THE CAR. THE ENGINE LIGHT IS STILL ILLUMINATED. *TR
Fuel system, Gasoline, Vehicle speed control, Aug 19, 2013
WHILE DRIVING DOWN A COUNTRY ROAD, THE VEHICLE'S ENGINE SUDDENLY STARTED SHAKING VIOLENTLY AND WOULD NOT ACCELERATE ABOVE 3 MILES PER HOUR. WE HAD TO PUSH THE CAR HOME AND HAVE IT TOWED TO THE DEALERSHIP. THE PROBLEM IS THE THROTTLE BODY. FORD MOTOR CO. IS AWARE THAT THERE IS A DESIGN FLAW WITH THE THROTTLE BODY IN THIS MAKE/MODEL. FORD HAS RE-DESIGNED THIS PART BUT HAS NOT ISSUES A RECALL. THE CAR HAS BEEN IN THE SHOP FOR OVER A WEEK WAITING FOR A NEW THROTTLE BODY BECAUSE THERE IS A SHORTAGE DUE TO A LARGE NUMBER OF VEHICLES EXPERIENCING THE SAME PROBLEM. FORD NEEDS TO ISSUE A RECALL TO AVOID WHAT COULD HAVE BEEN A FATAL ACCIDENT. IF THIS PROBLEM HAD OCCURRED WHILE PULLING OUT INTO TRAFFIC, OR ON A MAJOR HIGHWAY THE END RESULT COULD HAVE EASILY HAVE BEEN A FATAL ACCIDENT. FORD NEEDS TO RECALL THIS PART NOW! *TR
Vehicle speed control, Aug 18, 2013
LEAVING FROM ROCKVILLE MD TO CONNECTICUT 0800 HRS 15 AUG 2013. TRAVELING IN THE LEFT LANE ON HIGHWAY I95 AT ABOUT 67 MILES PER HOUR AND THE CAR JUST LOST ALL POWER. I WAS ABLE TO COAST TO THE LEFT SHOULDER AND JUST KEPT IDLING AT ABOUT 2 OR 3 MILES PER HOUR. I TURNED THE ENGINE OFF, AND THEN BACK ON AND THE GAS PEDAL BECAME ACTIVE AGAIN. I WAS ABLE TO GET BACK ON THE THREE LANE HIGHWAY AND WORK MYSELF OVER TO THE RIGHT LANE. WAS ABLE TO GO ABOUT 5 MILES AND THE CAR WENT DEAD AGAIN. I PULLED OFF ON THE SHOULDER,TURNED THE CAR OFF AND BACK ON AND WAS ABLE TO CONTINUE AGAIN. IN ANOTHER FEW MILES IT DIED ONE MORE TIME. I PULLED OVER TURNED IT OFF AND BACK ON. I CONTINUED TO THE NEXT EXIT AND DECIDED TO CANCEL OUR TRIP AND GO BACK TO ROCKVILLE. UNLOADED AT HOME AND TOOK THE CAR TO LINDSAY FORD. THEY REPLACED THE THROTTLE ASSEMBLY (UNDER WARRANTY). WE CANCELLED OUR VACATION TO CONNWECTICUT. *TR
Steering, Aug 17, 2013
VEHICLE'S POWER STEERING FAILED WHEN SHIFTING VEHICLE INTO REVERSE. "POWER ASSIST" AND "ADVANCETRAC" NOTIFICATIONS APPEARED ON DASH. FLUID NORMAL AND NO VISUAL DEFECTS. TURNED OFF AND RESTARTED VEHICLE, AND POWER STEERING RETURNED. INTERNET SEARCHES REVEALED THIS TO BE A COMMON PROBLEM WITH NO CERTAIN SOLUTION. *TR
Vehicle speed control, Aug 16, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED THAT THERE WAS A DEFECTIVE THROTTLE BODY. THE DEALER REPLACED THE THROTTLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,000.
Power train, Fuel/propulsion system, Aug 15, 2013
DRIVE OUT OF TOWN ON A SINGLE LANE ROAD GOING 55 MPH AND WITHOUT WARNING THE CAR SHOWED A WRENCH SYMBOL AND LOST ALL THROTTLE RESPONSE AT THE FOOT PEDAL. HAD TO PULL OVER ON A HIGHWAY WITHOUT A SHOULDER AND TURNED OFF THE CAR. RESTARTING THE CAR CLEARED THE WRENCH SYMBOL AND I HAD THROTTLE RESPONSE. TRIED TO DRIVE THE 10 MILES THAT I HAD LEFT TO GET HOME AND THE ISSUE HAPPENED 4 MORE TIMES. INTERNET SEARCH POINTED TO A BAD THROTTLE BODY AND IT LOOKS LIKE A MAJOR ISSUE ON MULTIPLE FORD CARS/SUVS. FORD DEALER SHIP HAS A NEW PART NUMBER FOR THIS THROTTLE BODY WITH A 2 MONTH BACKORDER WITH AROUND 6,534 UNITS ON BACKORDER! ORDERED A NEW PART NUMBER FROM EBAY AND SEEMS TO BE WORKING. I DID THE REPLACEMENT IN 10 MINUTES, BUT HAVE READ ONLINE THAT PEOPLE ARE PAYING AROUND 500 DOLLARS AT THE DEALERSHIP TO REPLACE THIS PART. THAT ALONE SHOULD BE A LAW SUIT! I WAS LUCKY THAT THIS DID NOT CAUSE A CRASH SINCE I HAD MY KIDS IN THE CAR WITH ME WHEN THIS HAPPENED. [XXX] I HAVE THE REMOVED PART IF YOU NEED IT. *TR
Vehicle speed control, Engine, Aug 15, 2013
THE CAR JUST WILL JUST STALL OUT WHILE DRIVING ON FREEWAY OR STREET. I KNOW FROM WHAT I HAVE READ THAT IT IS THE THROTTLE BODY. IT LOSES ALL POWER AND JUST DIES WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES AND THE LAST TIME MY KIDS AND I ALMOST DIED IN THE CAR. IT IS AWFUL HOW THIS HAPPENED AND THE PART WAS BACKORDERED AND IS EXTREMELY EXPENSIVE TO FIX. *TR
Vehicle speed control, Aug 15, 2013
***THROTTLE BODY FAILURE**** I WAS DRIVING IN THE FREEWAY AND ALL OF A SUDDEN I LOST THE ABILITY TO ACCELERATE IN SPEED. THE CAR JUST STARTED TO SLOW DOWN WHICH ALMOST CAUSED US TO GET INTO A CAR ACCIDENT, LUCKILY I MANAGED TO STEER OVER TO THE EMERGENCY LANE. WE TOOK THE CAR THE NEAREST DEALERSHIP AND THEY FOUND OUT THAT IS WAS RELATED TO A THROTTLE BODY FAILURE AND NEEDED TO BE REPLACED. THEY MENTIONED THAT IT IS COMMON OCCURRENCE WITH FORD FUSION 2011, SO MUCH THAT THE PART WAS ON BACK ORDER! THEY ARE CHARGING US ABOUT 700$ TO REPLACE THE PART AND WE HAVE TO WAIT FOR IT TO SHOW UP. VERY DANGEROUS FOR ANYONE TO EXPERIENCE THIS SITUATION ESPECIALLY IF THIS HAPPENS SO FREQUENTLY. I WOULD RECOMMEND THAT ALL OWNERS SHOULD BE NOTIFIED OF THIS RISK IN ORDER TO AVOID ANY POSSIBLE FATALITIES. *TR