2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Vehicle speed control, Aug 14, 2013
TRAVELING DOWN THE ROAD AT 60 MPH MY CAR BEGAN TO FEEL SLUGGISH, STARTED SURGING, FELT LIKE THE ENGINE WAS GOING TO SHUT DOWN. I GOT PULLED OFF THE SIDE OF ROAD AND LOOKED IN MANUAL AFTER SEEING THE WRENCH ICON HAS WAS ON THE INSTRUMENT PANEL. I TURNED CAR OFF AND BACK ON AGAIN. I WAS HESITANT TO RESTART BUT DID. THE WRENCH ICON WENT OFF AND I WENT BACK HOME SET AN APPOINTMENT FOR THE FOLLOWING DAY WITH THE FORD DEALERSHIP. MY CAR HAS BEEN THERE A WEEK TODAY. I WAS TOLD THE THROTTLE BODY WAS DEFECTIVE AND WAS ON BACKORDER. I AM STILL WAITING TO GET MY CAR AFTER ONE WEEK. *TR
Steering, Aug 14, 2013
THE MESSAGE CENTER DISPLAYED "POWER STEERING ASSIST FAIL" AND THE POWER STEERING TO MY CAR STOPPED FUNCTIONING. RESEARCH AS TO WHAT MAY HAVE CAUSED THIS RESULTED IN NUMEROUS INSTANCES OF THIS FAULT REPORTED BY OTHER FORD OWNERS WITH THE SAME MODEL YEAR AND THE SAME APPROXIMATE MILEAGE. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE ACKNOWLEDGED BY FORD AND A RECALL BE INITIATED. *TR
Power train, Fuel/propulsion system, Aug 14, 2013
VEHICLE LOST POWER THREE TIMES OVER A 10-MILE STRETCH. CHECK ENGINE LIGHT CAME ON. WE CALLED AAA FOR A TOW TO THE FORD DEALERSHIP SINCE WE FELT LIKE IT WAS TOO UNSAFE TO RISK A TRIP ON THE INTERSTATE TO GET TO THE DEALERSHIP. WAS FOUND TO BE A THROTTLE BODY FAILURE. *TR
Power train, Fuel/propulsion system, Aug 13, 2013
ON JUNE 10, 2013 I WAS DRIVING ON A SIDE STREET AND STOPPED AT AN INTERSECTION. I WENT TO ACCELERATE TO ADVANCE INTO THE INTERSECTION AND IT WAS AS IF I HAD LOST POWER. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. THE WRENCH WAS ILLUMINATED ON THE DASH. I TURNED OFF THE CAR AND STARTED IT AND IT SEEMED FINE. A FEW WEEKS LATER,AROUND JULY 18TH, I WAS BACKING OUT OF MY DRIVEWAY AND THE SAME THING HAPPENED. I LIMPED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE AND IT STARTED FINE. ON AUGUST 9 I WAS ON THE HIGHWAY IN THE SLOWER SPEED LANE AND I FELT THE CAR HESITATE. IT WAS AS IF THE ENGINE WASN'T GETTING ANY GAS. THE CAR HAD ONLY ENOUGH POWER TO GET TO THE SIDE OF THE ROAD, A LOCAL FORD DEALERSHIP WAS CLOSE BY SO WE BROUGHT THE CAR THERE. WE WERE TOLD IT IS THE THROTTLE BODY AND AIR BYPASS AND THAT THE PART IS ON BACKORDER AND THEY CAN'T ESTIMATE WHEN THE PART WILL BE IN. SEARCHING THE WEB I FOUND THIS IS A KNOWN ISSUE WITH THE 2009-2011 FUSIONS AND THERE COULD BE A RECALL. THE FORD DEALERSHIP NEVER SAID A WORD ABOUT A KNOWN PROBLEM. WE HAVE ONLY OWNED THE CAR FOR A YEAR. *TR
Steering, Aug 12, 2013
ACCELERATING MODESTLY FROM 4 WAY STOP, THE POWER STEERING JUST WENT OUT. THERE WAS A BEEPING NOISE AND THE DASH READ "POWER STEERING ASSIST FAULT, SERVICE ADVANCETRAC". COULD BE VERY DANGEROUS ON ANY SORT OF TURN. VERY DIFFICULT TO STEER VEHICLE AT THAT POINT. *TR
Electrical system, Engine, Fuel/propulsion system, Aug 11, 2013
I WAS DRIVING WITH MY DAUGHTERS IN THE CAR IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. I WAS TRAVELING THE SPEED LIMIT, AT OR AROUND 55 MPH, WHEN ALL OF A SUDDEN THE CAR WENT LIMP. THERE WAS NO ACCELERATION AND THE CAR IMMEDIATELY BEGAN TO COAST. A WRENCH LIGHT AND THE ENGINE LIGHT WENT ON. WITH NO ABILITY TO SPEED UP, I HAD TO NAVIGATE THROUGH TWO LANES OF HIGH SPEED TRAFFIC WITH A PARALYZED CAR TO GET ME AND MY CHILDREN TO SAFETY. LUCKILY, I WAS ABLE TO DO SO. THE DEALERSHIP INFORMED ME THAT THIS DOESN'T HAPPEN VERY OFTEN, AND THAT UNFORTUNATELY, THIS REPAIR WOULD NOT BE COVERED UNDER THE POWER TRAIN. THEY ORDERED AND REPLACED THE THROTTLE BODY. UPON INVESTIGATING THIS ISSUE ONLINE, I WAS SHOCKED TO DISCOVER THAT THIS PROBLEM IS SO PREVALENT. THE FACT THAT FORD IS COVERING THIS UP AND PUSHING THE COSTS ON TO ITS CUSTOMERS IS FRUSTRATING (MORE THAN $1300 IN MY CASE), BUT THE FACT THAT THEY ARE WILLING TO RISK THE LIVES OF THESE VERY SAME CUSTOMERS IS DOWNRIGHT DISTURBING. THERE SHOULD BE AN IMMEDIATE RECALL ON ALL THE CARS AFFECTED BY THIS THROTTLE BODY ISSUE, AS WELL AS A FULL REIMBURSEMENT FOR ALL THOSE WHO HAVE HAD TO SUFFER THROUGH THIS ALREADY. *TR
Structure, Aug 11, 2013, crash
DRIVING STRAIGHT AND ANOTHER CAR PULLED OUT IN FRONT OF MINE TO TURN LEFT. *TR
Power train, Engine, Aug 11, 2013
DRIVING DOWN ROAD AND LOST ALL POWER AND ACCELERATION. WRENCH LIGHT CAME ON AND WHEN I ATTEMPTED TO CRANK CAR IT SOUNDED LIKE IT WAS CONSTANTLY TRYING TO CRANK. TURNED CAR OFF AND TRUED AGAIN. IT STARTED AND ALLOWED ME TO REACH MY DESTINATION, WHICH WAS A MILE DOWN THE ROAD. THE NEXT DAY IT DID THE SAME THING. TOOK IT TO THE FORD DEALERSHIP SERVICE AREA AND IT WAS THE THROTTLE BODY. OF COURSE IT WASN'T COVERED UNDER WARRANTY EVEN THOUGH IT IS A PART OF THE POWER TRAIN. THE CONCERN IS THAT THIS IS HAPPENING A LOT TO THESE CARS AND HAD I BEEN ON THE INTERSTATE MY FAMILY AND I COULD HAVE DIED DUE TO THE LOSS OF EVERYTHING. I WAS NOT ABLE TO GET CAR OFF THE ROAD AND IT STOPPED EXTREMELY FAST AND SUDDEN. I WAS OUT OF TOWN AND HAD NO OTHER CHOICE TO BUT GET IT REPAIRED WHERE I WAS. *TR
Steering, Electrical system, Aug 11, 2013
DASH BOARD REPORTS POWER STEERING ASSIST FAULT. DIFFICULTY STEERING. DRIVE TO PARKING PLACE. TURN CAR OFF. TWO HOURS LATER RETURN TO CAR. TURN ON CAR AND THE POWER STEERING IS OK. SECOND FAULT AT 46045 MILES. CAR WAS PARKED. TURN CAR ON. POWER STEERING ASSIST FAULT. TURN CAR OFF. TURN CAR ON. POWER STEERING OK. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Aug 10, 2013
VEHICLE STALLED WITHOUT WARNING IN HEAVY TRAFFIC. PULLED OFF, RESTARTED. RESUMED NORMAL OPERATION. STALLED AGAIN. RESTARTED AGAIN. BEGAN STALLING AT LIGHTS. HAD TO TRIM GAS PEDAL WHILE STOPPED TO KEEP RUNNING. CAR STALLS ON ACCELERATION B/W 2ND AND 3RD GEAR (6 SPEED MANUAL). WHEN CAR STALLS WHILE UNDERWAY, MAJOR SHUDDER OCCURS. HAS GONE INTO LIMP MODE BUT AFTER RESTART WILL BE NORMAL OPERATIONALLY FOR A SHORT TIME AND THEN WITHOUT WARNING CUT OUT. EXTREMELY DANGEROUS SITUATION, IN PARTICULAR WHEN ACCELERATING FROM A STOP OR INTO TRAFFIC OR IF SUCCESSFUL DOING THAT, STALLING WITHOUT WARNING AT SPEED AND WITH CARS/TRUCKS BEARING DOWN ON YOU. AT ONE OF THE ABOVE STALLS, HAD TRACTOR TRAILER BEARING DOWN ON ME WITHOUT AN ABILITY TO REMOVE THE CAR FROM ROAD IN THAT PARTICULAR AREA. THROTTLE BODY CODES P2111 AND P2112 INDICATING BAD THROTTLE BODY. VERY COMMON OCCURRENCE APPARENTLY AMONG THE 2010 THROUGH 2012 FORD FUSIONS. REQUESTING A RECALL AND REIMBURSEMENT FOR THROTTLE BODY WHICH I HAVE REPLACED. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Aug 9, 2013
ON 8/7/13 I WAS DRIVING MY CAR TO WORK IN MY APARTMENT COMPLEX (APPROX. 5 MPH) MY CAR STOPPED RESPONDING TO THE GAS PEDAL AND STARTED "SHAKING" ERRATICALLY. A SMALL TOOL/WRENCH LIGHT APPEARED ON MY DASH. I PULLED OVER AND TURNED THE CAR OFF. RESTARTED SEVERAL MINUTES LATER AND WAS ABLE TO DRIVE WITH NO PROBLEMS UNTIL ON THE WAY HOME. I DIDN'T DRIVE IT AGAIN UNTIL 8/9/13 TO THE MECHANIC. IT STARTED AND DROVE FINE, UNTIL 15 MINUTES AFTER BEING ON THE INTERSTATE (WHICH I HAD TO GET ON TO GET TO THE MECHANIC) THE CAR STOPPED RESPONDING TO THE GAS PEDAL AND SEEMS TO STAY AT THE SAME SPEED FOR ABOUT A MINUTE (APPROX. 60 MPH). FINALLY THE CAR STARTED TO SLOW DOWN AND STARTED SHAKING ( LIKE IT WAS OUT OF GAS BUT I STILL 1/2 TANK). I HAD TO PULL OVER IMMEDIATELY ON THE VERY BUSY INTERSTATE BECAUSE THE CAR WAS SHAKING AND DIDN'T SEEM TO RESPOND TO THE GAS PEDAL. I LET THE CAR SIT FOR SEVERAL MINUTES AND TRIED TO START DRIVING ON THE SHOULDER BUT THE CAR STARTED SHAKING AGAIN. I DECIDED TO TRY ONE MORE TIME BEFORE CALLING A TOW TRUCK BECAUSE IT WAS A VERY DANGEROUS SITUATION (AND I HAD MY 11 MONTHS OLD SON IN THE CAR) TRYING TO MERGE BACK ON THE FREEWAY WITH A CAR THAT DIDN'T WANT TO ACCELERATE AND WAS SHAKING. I TRIED AGAIN AND WAS ABLE TO SUCCESSFULLY PULL BACK ONTO THE INTERSTATE. ONCE I WAS ABLE TO GET OFF, I TOOK SIDE STREETS AND HAD TO STOP THE CAR AGAIN (APPROX. 30-40 MPH). MECHANICS SAID THAT FORDS AREN'T SUPPOSE TO HAVE THIS PROBLEM THEY WERE VERY SURPRISED AND TOLD US TO RESEARCH THE INTERNET FOR RECALLS, THAT IS HOW I FOUND SAFERCAR.GOV AND THE NUMEROUS COMPLAINTS FOR THE SAME SITUATION. THIS PROBLEM IS OBVIOUSLY AN ISSUE WITH THE CAR ITSELF AND NOT IN ANYWAY THE OWNERS/OPERATORS FAULT. THERE SHOULD BE A RECALL ISSUED IMMEDIATELY SINCE THIS ISSUE HAPPENS SUDDENLY WITH NO WARNING THAT THERE IS ANYTHING WRONG WITH THE CAR AND COULD RESULT IN ACCIDENTS/LOSS OF LIFE. *TR
Fuel system, Gasoline, Vehicle speed control, Aug 9, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE AND MAINTENANCE WARNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Electrical system, Exterior lighting, Other or unspecified, Aug 9, 2013
WENT TO START CAR AND IT WOULD NOT START. FORD ROADSIDE TOWED IT THE NEXT DAY. AFTER TRYING VARIOUS THINGS FOR 3 WEEKS FORD ENGINEERING CALLED TO TELL ME IT WAS DUE TO A LIGHTNING STRIKE. INSURANCE BELIEVES IT IS A WARRANTY CLAIM AS THE CAR IS STILL UNDER WARRANTY; FORD WILL NOT HONOR THIS AS A WARRANTY CLAIM. NO ONE AT FORD HAS BEEN ABLE TO GIVE ME A COST FOR REPAIRS ALREADY ATTEMPTED OR FOR FURTHER REPAIRS TO MAKE THE CAR WORK NORMALLY AGAIN. I FEEL THERE IS A DEEPER ELECTRICAL ISSUE WITH THE CAR, BUT FORD IS CLAIMING THERE IS NOTHING IN THE CAR THAT COULD SUPPLY THIS KIND OF ELECTRICITY TO FRY SEVERAL MODULES, FUSES, AND LIGHT BULBS. WORRIED ABOUT A BIGGER ISSUE WHICH IS NOT BEING DIAGNOSED AND FIXED PROPERLY. COULD BE A SAFETY HAZARD. *TR
Engine and engine cooling, Power train, Aug 9, 2013
I DRIVE A 2011 FORD FUSION, AND ON AUGUST 8, 2013, I WAS DRIVING ON A HIGHWAY AT ABOUT 65 MPH AND I WENT DOWN TO ABOUT 5MPH. I HAD TO PULL OVER AND TURN OFF THE CAR. THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON WHEN THIS HAPPENED. AFTER I SHUT IT OFF THE WRENCH LIGHT WENT OFF, BUT THE CHECK ENGINE LIGHT STAYED ON. THIS HAPPENED AGAIN AFTER I STARTED THE CAR AGAIN. THE CAR IS NOW IN THE SHOP. THIS SHOULD BE A RECALL PART. *TR
Vehicle speed control, Fuel/propulsion system, Aug 8, 2013
I WAS DRIVING AT HIGHWAY SPEED (70), WHEN MY CARS ACCELERATOR STOPPED RESPONDING IN THE MIDDLE OF A CURVE ON A 2 LANE RURAL HIGHWAY WITH 2 FOOT SHOULDERS. I WAS ABLE TO PULL OFF INTO THE GRASS, WHERE I REALIZE THAT MY CAR WAS IDLING ERRATICALLY. THE ACCELERATOR WOULD NOT RESPOND, SO I TURNED THE KEY OFF AND RESTARTED THE VEHICLE. IT RESUMED NORMAL OPERATION, BUT HAS SINCE HAPPENED MULTIPLE TIMES. I REGULARLY ENTER HIGH VOLUME, HIGH SPEED INTERSECTIONS, WHERE THIS COULD BE EXTREMELY DANGEROUS, IF NOT FATAL. FORD SAYS THERE IS NO RECALL, BUT I FOUND NO SMALL NUMBER OF SIMILAR COMPLAINTS AS I SEARCHED THE INTERNET. PLEASE FORCE THEM TO DO A RECALL BEFORE SOMEONE GETS KILLED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Engine, Aug 8, 2013
SINCE JANUARY OF 2012 WHEN I DRIVE MY FUSION THE VEHICLE JUST WOULD QUIT AND THE CHECK ENGINE AND TOOL LIGHT WOULD STAY ON ONLY UNTIL I WOULD PUT THE VEHICLE IN PARK AND RESTART IT. I WOULD TAKE IT TO THE LOCAL FORD DEALERSHIP AND THAT THE TCS MODULE WAS BAD THEN IT HAPPENED AGAIN THEN THEY CHANGED OUT THE BATTERY. THEN TWO WEEKS AGO IT HAPPENED AGAIN AND TOOK IT BACK IN NOW FORD SAID ITS THROTTLE BODY IS BAD AND THE PART AND THE LABOR WOULD BE AROUND 400 DOLLARS TO FIX. THIS IS A SAFETY ISSUE SOMEONE COULD GET HURT OR EVEN KILLED. I FEEL THAT THIS SHOULD BE RECALLED. I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. ON TOP OF THIS I DON'T HAVE A VEHICLE TO DRIVE FOR OVER A MONTH AND A HALF. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electronic stability control (ESC), Aug 8, 2013
I WAS DRIVING ON THE EXPRESSWAY EARLY THIS MORNING TRAVELING AT ~70 MILES AN HOUR. WITHOUT WARNING THE POWER STEERING CEASED TO WORK AND I GOT A WARNING THAT THERE WAS A POWER ASSIST FAULT AND TO SERVICE ADVANCTRAC. IF I WOULD HAVE BEEN TAKING A CURVE AT THAT EXACT MOMENT THE RESULTS COULD HAVE BEEN CATASTROPHIC. AFTER MAKING IT OFF THE EXPRESSWAY I WAS ABLE TO TURN THE CAR OFF AND THEN BACK ON AND ALL WAS FINE AND THE POWER STEERING WAS ONCE AGAIN WORKING. MY CONCERN AT THIS POINT IS THAT I NEVER KNOW, MOVING FORWARD, IF AND WHEN THIS ISSUE MAY OCCUR AGAIN. BASED ON SOME ONLINE RESEARCH I SEE MANY OTHER FUSION OWNERS COMPLAINING OF THIS EXACT ISSUE. PLEASE DON'T WAIT FOR SOMEONE TO DIE BEFORE TAKING ACTION AND FORCING FORD TO ANALYZE ROOT CAUSE. *TR
Electrical system, Aug 8, 2013
WHILE DRIVING AT 60 MPH ON THE HIGHWAY, VEHICLE APPEARED TO "STALL" CAUSING A SUDDEN LOSS OF ACCELERATION. THIS OCCURRED ON THREE SEPARATE OCCASIONS IN THE PAST WEEK. VEHICLE MALFUNCTION CAUSED VEHICLE TO ENTER "LIMP" MODE. *TR
Electrical system, Vehicle speed control, Aug 7, 2013
DRIVING 45MPH ON STATE ROAD 45 IN SOUTHERN INDIANA, WHICH IS VERY CURVY. LET OFF GAS, THEN WHEN I WENT TO ACCELERATE, PEDAL WENT COMPLETELY TO THE FLOOR. CAR THEN STARTED SPUTTERING. NO ACCELERATION AT ALL. FINALLY GOT CAR OFF OF STATE HIGHWAY. CAR NEVER COMPLETELY DIED, JUST ABSOLUTELY NO ACCELERATION, THROTTLE BODY SENSOR BAD! THIS IS A SAFETY ISSUE! HAD I BEEN GOING FASTER AND VEHICLES BEHIND ME, THERE WOULD HAVE BEEN A MAJOR ACCIDENT. COST $580 TO REPAIR ON A 2011 CAR! ACCORDING TO THE FORD TECHNICIAN THAT REPAIRED MY CAR, THEY HAVE REPLACED SEVERAL IN THE LAST 6 MONTHS! VERY DISAPPOINTING FOR FORD NOT TO RECALL SURE A IMPORTANT REPAIR! *TR
Vehicle speed control, Engine, Aug 6, 2013
7/30/13- VEHICLE WOULD NOT GO ABOVE AN IDOL, CAR SPUTTERED AND STALLED WHILE SITTING AT A STOP LIGHT (THIS HAPPENED 3-4 TIMES SAME DAY); WHILE SLOWING TO ROUND A CURVE, PRESSED ACCELERATOR TO PICK UP SPEED AND CAR STALLED OUT (2 TIMES); THERE WERE NO SYMBOLS ON THE DASH THIS DAY. 8/5/13-STARTED CAR IN AM, CAR SPUTTERED BADLY, PUT CAR IN DRIVE & CAR SPUTTERED PART WAY UP STREET, DID NOT SEEM TO BE GETTING GAS WHEN ACCELERATOR WAS PRESSED, "WRENCH" LIGHT APPEARED ON DASH; TURNED CAR OFF, WAITED A FEW MINUTES, STARTED CAR AGAIN AND IT RAN OKAY & NO WARNING LIGHTS. I PURCHASED THIS VEHICLE "USED" ON 4/4/13 FROM BLUE KNOB AUTO, ALTOONA, PA *TR
Vehicle speed control, Engine, Aug 6, 2013
WAS RUNNING ALONG AT 65 MPH AND CAR JERKED AND LOST POWER AND THE WRENCH ICON COME ON THE DASH. PULLED TO SIDE OF ROAD CAR WAS IDLING BUT ROUGH. ATTEMPTED TO PUSH THROTTLE PEDAL DOWN TO INCREASE ENGINE SPEED BUT NO RESPONSE JUST IDLE. SHUT CAR OFF AND CALLED A TOW TRUCK. TRIED THREE FORD DEALERS WAS APPROX. ONE WEEK TO GET IN. I WAS 750 MILES FROM HOME.TOW TRUCK DROPPED CAR OFF A REPAIR SHOP. MANAGER SAID HE HAD SEEN A CAR NOT LONG AGO THAT THEY HAD DISCONNECTED THE BATTERY AND ALL WAS FINE. THE SERVICE MAN WENT OUT TO CAR AND IT STARTED RIGHT UP WITHOUT LITTLE WRENCH ICON BEING ON. DROVE W/O ANY INCIDENT. *TR
Vehicle speed control, Aug 6, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE, AND IT ABNORMALLY LUNGED FORWARD. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TR
Vehicle speed control, Engine, Aug 6, 2013
THE FIRST EPISODE OCCURRED WHEN LEAVING A PARKING SPOT. CAR WOULD NOT GO MORE THAN 2 MPH AND WAS CHUGGING. THE OTHERS (4-5 INCIDENTS) HAPPENED WHILE DRIVING, OFTEN AT 30-50 MPH. SOMETIMES IT WOULD BE AFTER A TURN AND DURING ACCELERATION, OTHERS WOULD BE SIMPLY DRIVING DOWN THE ROAD. CAR WOULD STALL, YELLOW WRENCH LIGHT COMES ON, AND I WOULD HAVE TO STOP, SHIFT TO PARK AND TURN OFF THE CAR, THEN RE-START. IT WOULD BE FINE FOR A FEW DAYS, AND ANOTHER EPISODE WOULD HAPPEN. *TR
Steering, Aug 6, 2013
TWICE IN THE LAST 3 WEEKS WHILE DRIVING AND MAKING A TURN MY POWER STEERING FAILED WITHOUT WARNING. I HAD TO PULL OVER AND RESTART THE CAR AND POWER STEERING RETURNED TO NORMAL. *TR
Electrical system, Aug 6, 2013
MY WIFE WAS DRIVING HER CAR WHEN THE CHECK ENGINE LIGHT CAME ON, IT REDUCED ENGINE POWER AND WOULD NOT ACCELERATE. SHE TURNED IT OFF, THEN RESTARTED IT. SHE DROVE HOME WITH NO FURTHER INCIDENT. THIS WAS JUNE 1ST. IT HAPPENED A FEW MORE TIME THROUGH JUNE AND JULY AND WE HAD A COMPETENT MECHANIC CLEAN THE THROTTLE BODY AFTER THE CODE HE SCANNED SAID THROTTLE BODY WAS STUCK CLOSED/STUCK OPEN. THIS DID NOT FIX THE PROBLEM. ON THE WAY HOME FROM DINNER WITH MY FAMILY ON AUGUST 3, WE MADE A TURN ACROSS TWO LANES OF TRAFFIC. IN THE MIDDLE OF THE TURN, THE WRENCH LIGHT CAME ON, CAR LOST POWER, AND WE WERE ESSENTIALLY DEAD IN THE WATER WHILE MAKING A TURN. THE VEHICLE COMING DOWN THE LANE HAPPENED TO SEE US IN THE MIDDLE OF THE ROAD. HAD THEY NOT BRAKED, WE WOULD HAVE BEEN T-BONED. IT HAPPENED THE NEXT DAY ON THE INTERSTATE. NOT VERY CONFIDENCE INSPIRING TO TRAVEL AT 70MPH, THEN HAVE YOUR CAR NOT GO OVER 900 RPM. LOOK FOR A SHOULDER VERY QUICKLY. IN ALL INSTANCES, CAR GOES TO REDUCED ENGINE POWER (WHICH LIMITS IT TO 900 RPM). AT A STOP LIGHT, THE IDLE IS VERY ERRATIC GOING FROM 1000 RPM DOWN TO ABOUT 400. *TR