2011 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,786 owner complaints filed for this model year. This is the 2nd highest complaint count among 15 Fusion model years with reports.
Of the 2011 reports, 80 involved a crash and 10 involved a fire. 46 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Representative owner complaints
2,786 reports, newest first.
Power train, Wheels, Fuel/propulsion system, Aug 5, 2013
I WAS DOING 55 MPH AND MY CAR STALLED, THE WRENCH AND CHECK ENGINE LIGHT CAME ON THEN THE CAR STOPPED. AFTER A COUPLE ATTEMPTS THE CAR STARTED AND I WAS ALLOWED TO DRIVE ALTHOUGH I WAS SCARED AND GOT OFF THE FREEWAY. I ALSO HAVE HAD A PROBLEM WITH MY WHEELS KNOCKING WHEN I TURN LIKE ONE OF THE TIRES ARE GOING TO COME OFF. NOW I HAVE TO REPLACE THE THROTTLE BODY! I TOOK THE CAR TO THE MECHANIC AND NOW ALL THESE THINGS HAVE TO BE FIXED AND HAVE BECOME QUITE COSTLY, NOT TO MENTION THE CAR WAS MADE TO NOT HAVE A GAS CAP? REALLY? I'M STARTING TO WONDER IF THE FORD FUSION IS THE RIGHT CAR TO HAVE AND THE SAFETY QUESTIONS ARE ALWAYS IN MY HEAD BECAUSE IF A CAR STOPS ON THE FREEWAY WHILE DOING 55 A SERIOUS ACCIDENT CAN'T BE TOO FAR BEHIND. I PRAY THESE ISSUES ALL GET ADDRESSED AND RECALLED SO NO ONE GETS KILLED! I DID RESEARCH ON THIS WEBSITE AND FOUND THAT THE SAME ISSUES HAVE HAPPENED TO MANY OTHERS BUT WHEN I CALLED FORD'S CUSTOMER RELATIONS DEPARTMENT I WAS TOLD THERE ARE NO RECALLS FOR MY VIN. I CAN'T IMAGINE I AM THE ONLY ONE HAVING THESE TROUBLING ISSUES TAKING PLACE BUT IT ONLY AFFECTED CERTAIN MODELS. SEEMS TO ME ALL FORD FUSIONS SHOULD HAVE THESE ITEMS RECALLED AND REPLACE REGARDLESS OF WHAT MODEL. I NOW HAVE TO KEEP MY RECEIPT FROM THE MECHANIC BECAUSE IT WAS NOT A FORD DEALER WHO FIXED MY CAR AND HOPE THAT THE RECALL ON THESE ISSUES WILL ALLOW ME TO GET MY HARD EARNED MONIES BACK ONE DAY SOON. FRUSTRATED FORD FUSION OWNER TO SAY THE LEAST. *TR
Power train, Vehicle speed control, Aug 5, 2013
AS WE WERE DRIVING DOWN A 3 LANE FREEWAY, THE CAR JUST ALL OF A SUDDEN LOST ALL RESPONSE IN THE GAS PEDAL AND THE WRENCH LIGHT ON THE DASHBOARD CAME ON. LUCKILY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD AND NO ONE WAS BEHIND US WHEN THE CAR BECAME UNRESPONSIVE. WE RESTARTED THE CAR AND EVERYTHING SEEMED FINE, BUT AS WE WERE ALMOST HOME, IT DID THE SAME THING AGAIN. AFTER THIS TIME, WE CALLED THE FORD ROADSIDE ASSISTANCE TO HAVE IT TOWED TO THE NEAREST DEALERSHIP. THE PROBLEM WAS REPORTED TO US AS THE THROTTLE BODY AND MOTOR ASSEMBLY. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Aug 5, 2013
ON SATURDAY, I WAS DRIVING OUT FROM A COMPLEX MAKING A LEFT TURN INTO TRAFFIC WHEN MY VEHICLE ABRUPTLY SLAMMED STOPPED AT A GREEN LIGHT. I PUT ON MY HAZARDS AND NOTICED A WRENCH SIGNAL POPPED ON. I PUT THE CAR IN PARK AND TURNED THE VEHICLE OFF, THEN STARTED IT BACK. THE VEHICLE TURNED ON AGAIN. I WAS LUCKY I WAS NOT REAR-ENDED. I DROVE HOME AND DECIDED NOT TO DRIVE THE CAR UNTIL I TOOK IT TO NEAREST DEALER. MONDAY MORNING, I GOT INTO VEHICLE HEADED TO THE DEALER AND AGAIN DRIVING OUT OF MY COMPLEX, THE CODE POPPED ON, VEHICLE SPUTTERED AND STOPPED. I TURNED IT OFF THEN ON AGAIN. IT STARTED AND I HEADED TO THE DEALER CLOSE BY WITH HAZARDS ON. MY VEHICLE WAS DIAGNOSED NEEDING THROTTLE BODY TOTALING $585.00. MIND YOU MY VEHICLE IS TWO YEARS OLD. *TR
Electrical system, Aug 4, 2013
WHILE DRIVING MY CAR TO WORK, I WAS ON THE HIGHWAY AND THE CAR SUDDENLY LOST POWER AND THE ENGINE STALLED. I HAD TO PULL OVER TWICE ON THE WAY TO WORK WHILE NAVIGATING INTERSTATE TRAFFIC. MY CAR ENGINE STALLED AND I HAD TO PULL OVER - I TOOK IT TO THE DEALER ON FRIDAY AND THEY TOOK CARE OF IT REALLY FAST, BUT IT APPEARS THAT THEY HAVE KNOWLEDGE OF IT HAPPENING ALOT. THIS IS A MAJOR SAFETY ISSUE FOR ME, AS I HAVE TO TRAVEL INTERSTATE EVERY DAY.. IT IS UNNERVING THAT WHEN DRIVING 55-65 MPH, THE WRENCH LIGHT COMES ON AND THE ACCELERATOR PEDAL BECOMES UNRESPONSIVE. THE ENGINE WAS TURNED OFF AND UPON RESTARTING, RESUMED NORMALLY. JUST A VERY BASIC GOOGLE SEARCH, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM AND NEED A RECALL NOTICE. *TR
Electrical system, Aug 4, 2013
WHILE DRIVING IN HEAVY TRAFFIC ON INTERSTATE, ENGINE BEGAN TO LOOSE POWER AND AS MY SPEED DECREASED I PULLED OFF THE HIGHWAY AND THOUGH ENGINE REMAINED RUNNING AND INTERMITTENTLY COUGHED OR VIBRATED, I TURNED THE IGNITION OFF AND CALLED FOR A TOW TRUCK. DURING SLOW DOWN, DASH WARNING LIGHTS DISPLAYED A WRENCH AND ALSO POSSIBLY A WIGGLY LINE SYMBOLS. WHILE DRIVING BEFORE TROUBLE STARTED I ATTEMPTED TO CUT BACK MY SPEED BY PRESSING THE MINUS SET BUTTON ON THE CRUISE CONTROL SEVERAL TIMES, BUT NOT CONSECUTIVELY. INCIDENT OCCURRED SHORTLY AFTER I DECREASED MY SPEED WITH ABOVE ACTION. THIS INCIDENT LEFT US IN A DANGEROUS SPOT IN THE BREAKDOWN LANE WHILE HIGH SPEED HEAVY TRAFFIC PASSED CLOSE BY UNABATED. FOLLOWING COMPUTER ANALYSIS FORD DEALER REPLACED ELECTRONIC THROTTLE BODY. WHEN I GOOGLED ABOVE FORD PART I DISCOVERED A GROWING HISTORY OF ABOVE TROUBLE BUT SO FAR, NO RECALL ISSUED TO DATE. REAL DANGER WHILE OPERATING A VEHICLE IS INDICATED. *TR
Steering, Electronic stability control (ESC), Aug 4, 2013
POWER STEERING FAILURE MAKES THE CAR STEERING CONTROL TO BE VERY HARD. I TRIED MANY WAYS (TURN OFF THE CAR, DISCONNECT BATTERY) BUT DID NOT WORK. *TR
Power train, Engine, Fuel/propulsion system, Aug 4, 2013
WHILE DRIVING ON I-95 SOUTH APPROXIMATELY 65-70 MPH IN MODERATELY HEAVY TRAFFIC, AT EXIT 180, THE CAR SOUNDED LIKE IT DROPPED OUT OF GEAR WHILE ACCELERATING. I WAS ABLE TO MERGE TO THE SHOULDER OF THE HIGHWAY. THE CAR CONTINUED COASTING AND THE "WRENCH LIGHT" APPEARED. THE CAR WOULD NOT ACCELERATE AT ALL. WHEN STOPPED, THE CAR RATTLED AND IDLED VERY HARD AND WAS SHAKING. THE SERVICE ENGINE LIGHT CAME ON. I TURNED THE CAR OFF AND I WAITED A FEW MINUTES AND CRANKED THE CAR BACK AND ALL WAS FINE, WRENCH LIGHT AND SERVICE ENGINE LIGHT WAS OFF. THIS HAS HAPPENED 6 MORE TIMES SINCE JULY 8TH 2013, YESTERDAY IT HAPPENED 4 TIMES IN THE 1 HOUR, ALMOST GOT SLAMMED BY TWO 18 WHEELER TRUCKS. THIS REALLY SHOULD BE A RECALL DUE TO THIS TYPE OF SITUATION CAN GET PEOPLE KILLED. *TR
Fuel system, Gasoline, Vehicle speed control, Aug 3, 2013
CAR STALLS WHILE DRIVING DOWN THE ROAD, PULL OVER AND IT STARTS BACK UP. IT HAS DONE THIS 3 TIMES IN THE LAST WEEK. WILL BE TAKING IT TO THE FORD DEALER MONDAY. DID ONLINE SEARCHES AND FOUND THIS IS A COMMON PROBLEM WITH FORD FUSION AND IT POINTS TO THE THROTTLE BODY OR ELECTRONIC MODULE THAT CONTROLS THE THROTTLE BODY. THIS SHOULD BE RECALLED BY FORD - VERY SCARY AND DANGEROUS FOR THE DRIVER OF THE VEHICLE. *TR
Electrical system, Vehicle speed control, Engine, Aug 3, 2013
VEHICLE LOST ENGINE POWER AND WOULD NOT ACCELERATE. VEHICLE WAS MANEUVERED TO THE ROAD SIDE WHERE IT WAS SHUT OFF FOR 1 MINUTE. UPON RESTART, VEHICLE DROVE AND ACCELERATED NORMALLY. AFTER DRIVING FOR 5 MINUTES, VEHICLE AGAIN LOST ENGINE POWER AND WOULD NOT ACCELERATE. VEHICLE WAS AGAIN MANEUVERED TO THE ROAD SIDE AND SHUT OFF FOR 1 MINUTE. UPON RESTART, VEHICLE DROVE AND ACCELERATED NORMALLY. CONDITION WAS EXPERIENCED THREE TIMES THE SAME DAY. ECU STORED CODE FOR THROTTLE CONTROL SYSTEM. *TR
Steering, Aug 2, 2013
I WAS DRIVING AND THE CAR WAS RUNNING FINE WITH NO WARNING OF ANY PROBLEMS. I WENT THROUGH A TOLL BOOTH, ACCELERATED AND ALL OF THE SUDDEN THE STEERING WHEEL LOCKED UP AND BECAME VERY DIFFICULT TO TURN THE WHEEL. THE POWER STEERING ASSIST FAILURE WARNING CAME ON IN THE MESSAGE CENTER. IF THIS WERE TO OCCUR ON A CORNER THERE WOULD BE NO WAY TO SAVE IT. IT IS VERY DANGEROUS AND HAVE NO OTHER WAY OF GETTING AROUND. NOW EVERY TIME I GET INTO MY CAR, I AM PUTTING MY LIFE ON THE LINE. NOT SAFE THERE NEEDS TO BE A RECALL ON THIS VEHICLE AS I SEE NOW MANY PROBLEMS JUST LIKE MINE HAVE OCCURRED TO THOUSANDS OF PEOPLE. I PURCHASED MY CAR ONLY 8 MONTHS AGO AND HAVE PUT AROUND 9,000 MILES ON IT. *TR
Engine, Fuel/propulsion system, Aug 2, 2013
I WAS BRAKING BECAUSE SOMEONE IN FRONT OF ME WAS TURNING RIGHT. WHEN THEY TURNED AND I LET OFF THE BRAKE, I GAVE IT GAS TO GO. I DIDN'T GO AFTER FLOORING IT, AND THE CAR STARTED BUCKING AND JERKING LIKE CRAZY. IT WAS IN RUSH HOUR TRAFFIC. THANKS BE TO GOD THAT I WAS RIGHT BY A FORD DEALERSHIP. IT WAS A VERY DANGEROUS SITUATION TO BE IN WHEN YOUR THROTTLE GOES COMPLETELY OUT. THAT'S WHAT THE PROBLEM WAS...I NEED A NEW THROTTLE BODY. THAT COULD HAVE EASILY CAUSE AN ACCIDENT. I'VE READ ON LINE WHERE SEVERAL PEOPLE HAVE EXPERIENCED THE SAME ISSUE WITH THE FORD FUSION SE 3.0L V6. I FIRMLY BELIEVE THIS IS A MATTER THAT FORD NEEDS TO CORRECT. THIS IS A SITUATION THAT COULD HAVE ENDED VERY BADLY HAD I BEEN ON A FREEWAY/HIGHWAY. I HAVE NEVER SUBMITTED SOMETHING TO YOU BEFORE. PLEASE DO SOMETHING! NO ONE NEEDS TO GET HURT. WHEN YOUR THROTTLE GOES OUT WHEN YOU'RE DRIVING IT, IT'S A POTENTIAL DEADLY CONSEQUENCE. *TR
Power train, Engine, Fuel/propulsion system, Aug 2, 2013
WHILE DRIVING AT HIGHWAY SPEEDS, MY FORD FUSION ACCELERATOR BECAME UNRESPONSIVE. IT WAS AS IF THE CAR SHIFTED INTO NEUTRAL. THERE WAS NO SHOULDER AND I WAS FORCED TO COME TO A COMPLETE STOP ON THE HIGHWAY. AFTER A BRIEF INTERNET SEARCH, IT WAS APPARENT THIS IS A VERY BIG PROBLEM FOR FORD FUSIONS AND FORD HAS DONE NOTHING TO FIX THE PROBLEM. THE MALFUNCTIONING PART WAS SPECIFICALLY THE THROTTLE BODY. *TR
Vehicle speed control, Aug 2, 2013
TL* THE CONTACT OWNS 2011 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
Vehicle speed control, Aug 2, 2013
THE FIRST TIME IT HAPPENED I WAS ON A VERY BUSY HIGHWAY, GOING UP HILL, TO A FAMILY MEMBERS HOUSE. THE CAR STOPPED ACCELERATING. I WAS ALMOST HIT MY SEVERAL CARS, THANKFULLY THEY MISSED ME. THEN I TURNED THE CAR OFF AND THEN BACK ON AND IT WORKED FINE. THE SECOND INCIDENT HAPPENED A COUPLE DAYS LATER ON ANOTHER BUSY HIGHWAY ON MY HOME FROM WORK. ONCE AGAIN IT STOPPED ACCELERATING AND I WAS THANKFULLY CLOSE TO WERE I COULD PULL OFF THE INTERSTATE BEFORE GETTING HIT. I THEN TOOK IT TO THE FORD DEALERSHIP AND HAD TO SPEND ALMOST $600 ON REPLACING THE THROTTLE BODY, WHICH THEY KNEW HAD BEEN DEFECTIVE WHEN THEY SOLD ME THE CAR!! *TR
Steering, Aug 1, 2013
MY WIFE WAS PULLING INTO THE PARKING LOT WHERE SHE WORKS AND THE POWER STEERING QUIT. ON THE READOUT IT SAID POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC. ALSO THE ADVANCE TRAC LIGHT CAME ON. WITH DIFFICULTY SHE FINISHED PARKING THE CAR AND CALLED ME. SHE THEN SHUT THE CAR OFF AND WENT IN TO WORK. I DROVE TO WHERE SHE PARKED AND CHECKED UNDER THE HOOD FOR THE POWER STEERING. COULD NOT FIND IT SO LOOKED IN MANUAL AND FOUND THAT POWER STEERING ASSIST IS ELECTRONIC AND NOT HYDRAULIC. I STARTED CAR AND EVERYTHING WORKED NORMAL INCLUDING STEERING. LOOKED ONLINE AND FOUND MANY OTHER COMPLAINTS OF SAME PROBLEM ON 2011 FUSIONS. PLUGGED A DIAGNOSTIC TOOL IN UNDER THE DASH AND IT SHOWED NO FAULT CODES STORED. TOOK TO A FORD DEALER THE FOLLOWING WEEK AFTER DISCUSSING THE PROBLEM WITH THEM. THEY KEPT IT 4 DAYS AND COULD NOT GET THE PROBLEM TO COME UP AGAIN. WAS TOLD TO DRIVE IT UNTIL IT CAME UP AGAIN. PICKED UP THE CAR ON FRIDAY THE 26TH AND DROVE IT. THE STEERING WENT OUT AGAIN ON SUNDAY THE 28TH OF JULY WHEN I WAS DRIVING ABOUT 20 MPH. PULLED OVER TO SIDE OF ROAD AND SHUT OFF. RESTARTED AND EVERYTHING WAS NORMAL AGAIN. TALKED TO 2 OTHER FORD DEALERS AND WAS TOLD TO BRING IT IN WHEN IT HAPPENS AGAIN WITHOUT SHUTTING OFF SO THEY CAN CHECK IT WHEN IT IS HAPPENING. (BUT OF COURSE IT HAS TO BE A DAY AND TIME THEY ARE OPEN) I FEEL THIS IS A SAFETY ISSUE. MY WIFE DRIVES THIS TO WORK DAILY AND HAS TO TRAVEL OVER ROADS WHERE THERE IS NO PLACE TO PULL OFF TO RESET. ALSO IT WOULD BE VERY DIFFICULT FOR HER TO KEEP STEERING WHILE SHE IS CONTINUING TO DRIVE. I CALLED FORD CUSTOMER SERVICE AND FILED A COMPLAINT BUT WITH NO IMMEDIATE RESOLVE. *TR
Engine, Jul 31, 2013
THE VEHICLE WILL STOP AT RANDOM AND WILL NOT MOVE AGAIN UNTIL YOU PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE. IT HAS REPEATED SEVERAL TIMES AND IS GETTING WORSE. TODAY THE CAR STALLED 4 TIMES. *TR
Steering, Suspension, Jul 31, 2013
MY WIFE, SON AND I WAS AT A STOP LIGHT GETTING READY TO TURN RIGHT AND ALL ASUDDEN THERE WAS NO STEERING AT ALL LOCKED COMPLETELY UP SO WE PULLED OVER AND TRIED TO RESTART CALL AND MESSAGE POPPED UP SERVICE BRAKE SYSTEM, CHECK POWER STEERING NOW, SERVICE ADVANCE TRACK. THE ELECTRIC POWER STEERING HAD WENT COMPLETELY OUT OF THE CAR TOTALLY NOT SAFE AT ALL. WHEN WILL THERE BE A RECALL ON SUCH A MAJOR ISSUE THIS NEEDS TO BE ADDRESSED I HAVE READ OTHER FUSIONS WITH THE SAME PROBLEM AS MINE. THIS VEHICLE WILL NOT BE DRIVEN ANYMORE NOT WORTH THE LIFE OF MY FAMILY OVER SOMETHING THAT SHOULD HAVE BEEN RECALLED YEARS AGO BY FORD STILL NOTHING LAST FORD I WILL OWN. *TR
Engine, Jul 31, 2013
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Vehicle speed control, Engine, Jul 31, 2013
I DRIVE ON FREEWAY AND LIGHT CAME ON. AND I COULDN'T ACCELERATE. MY RPMS DROPPED AND SO I NEED PULLED OFF SEVERAL CARS NEED TO BRAKE BECAUSE MY SPEED REDUCE TO FAST AND PUT ME ON DANGEROUS SITUATION. *TR
Engine, Jul 30, 2013
TWO DAYS IN A ROW MY 2011 FORD FUSION STALLED AND AN ERROR SYMBOL OF A WRENCH APPEARED ON THE INSTRUMENT PANEL. I COASTED TO CURB, TURNED THE CAR OFF AND THEN RESTARTED. VEHICLE THEN RESUMED NORMAL OPERATION. IN BOTH CASES I WAS AT AN INTERSECTION AND FORTUNATELY THE VEHICLES BEHIND ME WERE ABLE TO DRIVE AROUND ME. *TR
Power train, Jul 30, 2013
I WAS TRAVELING DOWN THE ROAD GOING 40MPH WHEN ALL OF A SUDDEN THE CAR LOST POWER AND WENT INTO A LIMP MODE I WAS GETTING NO REACTION FROM THE GAS PEDAL AND HAD TO PULL OFF THE ROAD. AT THIS TIME THE WRENCH AND SERVICE ENGINE LIGHT CAME ON WHEN I TURNED THE VEHICLE OFF AND THEN BACK ON IT RAN JUST FINE AND THERE WERE NO LIGHTS. THE NEXT DAY IT HAPPENED AGAIN 2 MORE TIMES. THE THIRD DAY IT HAPPENED 2 TIMES JUST ON THE WAY TO THE MECHANIC 2 BLOCKS AWAY. THEY TOLD ME IT WAS THE THROTTLE BODY BOX THAT NEEDED TO BE REPLACED AND THAT THIS IS HAPPENING SO MUCH THE PART IS ACTUALLY ON BACK ORDER AND WOULD NOT BE AVAILABLE FOR 3 WEEKS. VERY UPSET AND WANT THIS ISSUE ADDRESSED BY FORD. THEY NEED TO STAND BEHIND THEIR PRODUCT AND IF THERE IS AN ISSUE TAKE RESPONSIBILITY AND JUST GET IT FIXED BEFORE SOMEONE GETS HURT WHEN THERE TRAVELING DOWN THE ROAD AND THEIR VEHICLE SUDDENLY LOSES POWER. *TR
Other or unspecified, Jul 29, 2013
I WAS DRIVING ON I-275 IN FLORIDA WHEN MY 2011FORD FUSION COMPLETELY LOSS POWER. THE VEHICLE COMPLETELY POWERED DOWN AND I WAS IN RUSH HOUR TRAFFIC THIS WAS A DANGEROUS SITUATION THIS COULD HAVE CAUSED A TERRIBLE ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.
Power train, Engine, Jul 29, 2013
WHILE DRIVING AT A HIGHWAY SPEED OF 65 MPH, VEHICLE SUDDENLY LOST ALL ABILITY TO ACCELERATE AND THE WRENCH LIGHT ON THE DASH BECAME ILLUMINATED. DRIVER WAS IN OUTER FAST LANE OF THE INTERSTATE AND HAD TO PROCEED TO CHANGE SEVERAL LANES WITH NO ACCELERATION IN ORDER TO REMOVE THE VEHICLE FROM THE HIGHWAY AS QUICKLY AS POSSIBLE. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE ENGINE RPMS STARTED TO REV UP AND DOWN CONTINUOUSLY. *TR
Vehicle speed control, Fuel/propulsion system, Jul 28, 2013
I WAS DRIVING TO WORK AT HIGHWAY SPEEDS WHEN I LOST ACCELERATION AND HAD TO PULL OVER, THE CAR WENT INTO LIMP MODE. I SHUT THE CAR OFF AND TURNED IT BACK ON. I GOT ANOTHER COUPLE MILES WHEN IT DID IT AGAIN. I TRIED TO DRIVE IT AGAIN AND IT MADE IT TO WORK FINE. ON THE WAY HOME FROM WORK, I MADE IT ABOUT A MILE WHEN IT DID IT AGAIN, I TURNED IT OFF AND THEN TURNED IT BACK ON, THE CAR ACTED NORMAL AND I MADE IT ANOTHER MILE BEFORE IT WENT INTO LIMP MODE AND THE CHECK ENGINE LIGHT CAME ON. I GOT MY CAR TOWED TO THE SHOP AND FOUND OUT THAT MY ELECTRONIC THROTTLE HAD GONE BAD. I FOUND THAT MANY OTHER CARS FROM FORD HAVE HAD THIS ISSUE AS WELL. MY CAR IS ONLY TWO YEARS OLD AND SHOULDN'T HAVE THIS ISSUE ALREADY! I COULD HAVE GOTTEN INTO A VERY SERIOUS ACCIDENT SINCE I WAS ON THE HIGHWAY. *TR
Engine, Jul 26, 2013
DRIVING AT 60MPH VEHICLE LOST ALL ENGINE POWER BUT REMAINED RUNNING. LUCKILY I WAS IN THE RIGHT LANE AND NEAR A EXIT. I COASTED DOWN THE EXIT AND TURNED INTO FIRST STREET I COULD GET TO. TRIED TO ACCELERATE BUT NO POWER. TURNED CAR OFF THEN BACK ON. EVERYTHING APPEARED TO BE NORMAL. PRECEDED TO GET BACK ON THE ROAD I HAD JUST EXITED, NOT EVEN A MILE DOWN THE ROAD IT DID IT AGAIN. IT DID IT TO ME 7 MORE TIMES BEFORE I MADE IT HOME. IN THE PROCESS OF MAKING MY WAY HOME, STOPPED AT THE DEALERSHIP TO SEE IF THEY COULD RUN A DIAGNOSTICS BUT THEY DIDN'T HAVE TIME. APPT FOR MONDAY. BUT AFTER READING ALL THE COMPLAINTS SOUNDS LIKE THROTTLE BODY ISSUES. THIS COULD HAD BEEN EXTREMELY BAD SITUATION HAD I HAD BEEN ON I-35 AS I LIVE IN THE AREA OF I-35 THAT IS THE DEADLIEST STRETCH. NHTSA YOU NEED TO FORCE FORD TO RECALL THESE CARS BEFORE SOMEONE DIES. ITS PREVENTABLE AND I SAY YOU AND FORD SHOULD BE HELD ACCOUNTABLE WHEN SOMEONE DOES DIE. AND ANOTHER ISSUE I RECENTLY HAD TO GET FIXED WAS THE PURGE VALVE AND FUEL CANISTER WHICH AFTER READING SEEMS TO BE AN ISSUE AS WELL. COME ON FORD DO THE RIGHT THING. IS EVEN ONE LIFE WORTH LOSING? *TR