2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Steering, Jul 6, 2013
WAS MAKING A LEFT TURN AND BRAKING WHEN DUMMY LIGHT CAME ON I COULD NOT MAKE THE TURN LOCKED UP AND HAD TO TURN FORCEFULLY TO GET OUT OF INTERSECTION GOOD THING NO CARS WERE COMING THE OTHER WAY. *TR
Engine, Jul 2, 2013
ELECTRONIC THROTTLE BODY WENT OUT ON MY 2012 FORD FUSION. *TR
Steering, Jul 1, 2013
I BACKED OUT OF MY GARAGE AND THE STEERING "LOCKED". I COULD NOT TURN THE WHEEL. A MESSAGE APPEARED ON THE SCREEN "POWER STEERING " ETC. I CHECKED THE MANUAL AND FOLLOWED INSTRUCTIONS TO WAIT 10 MINUTES AND TRY AGAIN. IT WORKED BUT I DID NOT DRIVE. I BROUGHT MY CAR TO MY DEALER ON JULY 1. THEY ORDERED PARTS TO ARRIVE NEXT DAY. MY HUSBAND PICKED ME UP. THIS IS A SCARY SITUATION ! *TR
Steering, Jun 28, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING BECAME VERY HARD TO TURN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC POWER STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 52,000. *TR
Steering, Jun 27, 2013
WHILE TURNING A CORNER THE "POWER STEERING FAILURE" MESSAGE APPEARED AND POWER STEERING WAS LOST. THIS HAS HAPPENED SEVERAL TIMES WITH NO WARNING AND IS VERY UNSAFE. THIS CONDITION WARRANTS A RECALL FROM FORD AS IT IS A COMMON OCCURRENCE. MAKE A RECALL HAPPEN AS THIS VEHICLE IS UNSAFE AT ANY SPEED! *TR
Steering, Jun 27, 2013
MY FIRST INCIDENT WAS DRIVING OUT OF A PARKING LOT, THE POWER STEERING MESSAGE APPEARED WITH A STRANGE BEEPING NOISE FOLLOWED BY AN EXTREMELY DIFFICULT TO MOVE STEERING WHEEL. WHEN I TURNED OFF MY CAR AND GOT IT BACK ON, THE POWER STEERING WAS BACK TO ITS NORMAL LEVELS. LATER THE NEXT DAY, THE CAR WAS IN MOVEMENT OVER 30MPH WHILE DRIVING THROUGH THE HIGHWAY AND THE POWER STEERING MESSAGE CAME ON AGAIN MAKING MY CAR TOTALLY UNRESPONSIVE CAUSING ME TO ALMOST CRASH. IT WAS VERY DIFFICULT TO GET THE CAR OUT OF THE HIGH WAY IN ORDER TO HAVE THE STEERING LEVELS BACK BY TURN IT OFF AND BACK ON AGAIN. TODAY I TOOK MY CAR TO THE FORD SERVICE COMPLAINING ABOUT THIS IN ORDER TO GET MY CAR CHECKED BUT THE SERVICE MANAGER INDICATED THAT THERE WAS NOTHING HE COULD DO ABOUT THIS INCIDENT FOR WHAT SUGGESTED ME TO CONTACT ROADSIDE ASSISTANCE DURING THE NEXT INCIDENT AND HAVE THEM TAKE IN MY CAR TO THERE SERVICE TO FIX IT AT THE MOMENT. I MENTIONED THAT IF THAT WAS TO BE DONE MY CAR WOULD OBVIOUSLY HAVE TO BE TURNED OFF AND ON IN THE PROCESS CAUSING THE ISSUE TO MOMENTARILY DISAPPEAR FOR WHAT HE WOULD STILL NOT BE ABLE TO WITNESS THE INCIDENT AS HE REQUEST, JUST LIKE TODAY. HE REFUSED TO MAKE ANY FURTHER COMMENTS INDICATING THAT WAS THE BEST THING HE COULD DO. *TR
Power train, Jun 25, 2013
THE POWER STEERING WENT OUT IN THE CAR OF MY TEENAGE DRIVER. WITHOUT WARNING, DISPLAYED A MESSAGE ON THE DASH BOARD 'POWER STEERING ASSIST FAULT' THEN THE SWERVING CAR LIGHT CAME ON, THEN THE MESSAGE 'SERVICE ADVANCE TRACK'. THE CAR HAS BE TURNED OFF AND TURNED BACK ON FOR THIS PROBLEM TO GO AWAY AND THE POWER STEERING TO RETURN TO NORMAL. HAPPENED AGAIN ON 6/25/13 GOING DOWN THE HIGHWAY AT 60 MPH, SAME MESSAGES. AND AGAIN ON 6/25/13 DURING A TURN FROM A BUSY STREET (NEARLY CAUSED AN ACCIDENT). *TR
Vehicle speed control, Jun 24, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE ENGINE RPMS INCREASED AS THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. *TR
Power train, Jun 20, 2013
THE CAR WAS BOUGHT A WEEK AGO AND BARELY DRIVEN SINCE THEN BUT NOW I AM EXPERIENCING THE SAME PROBLEM MANY OWNERS ARE WITH THE TRANSMISSION. IT WILL SHIFT FINE 1-2 BUT THEN WHEN IT GOES FROM 2-3 IT SEEMS TO SLIP AND THEN ENGINE REVS UP CAUSING THE CAR TO LURCH FORWARD AND THEN IT SOMEWHAT SLAMS INTO 3RD GEAR KIND OF HARD LIKE. HAVE NOT NOTIFIED ANYONE YET BUT I NOTICE SO MANY PEOPLE ARE HAVING THE SAME SHIFTING PROBLEMS WITH THEIR TRANSMISSIONS THAT I CAN'T HELP BUT FEEL THERE NEEDS TO BE SOMETHING DONE ABOUT IT. PLEASE TELL FORD THEY NEED TO FIX THESE CARS SO ALL OF US "CUSTOMERS" ARE NOT OUT OF OUR HARD EARNED MONEY. *TR
Steering, Jun 20, 2013
DRIVING ALONG DOING AROUND 35MPH, POWER STEERING FAILURE...DASHBOARD READ SERVICE ADVANCETRAC? TOOK IT TO HALL FORD, REPLACING STEERING GEAR...NEEDS TO BE A RECALL FOR THIS. *TR
Steering, Jun 20, 2013
DRIVING OUT OF A PARKING LOT STEERING WITHOUT WARNING BECAME EXTREMELY HEAVY AND EXTREMELY DIFFICULT TO STEER ALMOST RESULTING IN A HEAD ON CRASH. "POWER STEERING ASSIST FAILURE" LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AGAIN AND THE LIGHT WENT OUT. THE STEERING RETURNED TO NORMAL. I TOOK THE CAR TO THE LIVERMORE CA FORD DEALER. THEY SAID THEY FOUND THE FAULT CODES BUT COULD NOT VERIFY ANYTHING WAS WRONG OR DUPLICATE THE EVENT. SO THEY SAID THEY WOULDN'T FIX ANYTHING PER FORD'S INSTRUCTIONS. I GOOGLED THE ISSUE AND TONS OF COMPLAINTS CAME UP ON EXACTLY WHAT HAPPENED TO ME. MANY HAD THE ENTIRE STEERING SYSTEM REPLACED. DEALERSHIP IGNORED THIS WHEN I SENT IT TO THEM. *TR
Steering, Jun 17, 2013
EARLY PART OF THE YEAR (2013) THE SERVICE ADVANCE TRAC LIGHT WILL COME ON AND OFF I CONTACTED THE DEALER AND HE STATED THAT IT WAS THE STABILITY IN THE VEHICLE AND ALSO IT WASN'T NOTHING TO BE ALARMED ABOUT UNLESS THE LIGHT JUST COME ON AND STAY ON . FINALLY IT CAME ON AND WOULDN'T GO OFF I TOOK IT TO THE DEALERSHIP THEY SAID IT WOULD BE $ 240 TO REPAIR THE CAR AND I HAD TO WAIT UNTIL THE PARTS COME IN BY THAT TIME COME TO FIND OUT THEY WAS WILL TO PAY THE $240. I PICKED THE CAR UP THE SAME DAY WHICH WAS THE FIRST DAY THE CAR SHOULD HAVE BEEN REPAIRED SAME PROBLEMS TOOK THE CAR BACK ON THAT MONDAY THEY SO CALLED FIXED THE VEHICLE IT SEEM TO BE OKAY DROVE THE CAR FOR APPROXIMATELY 8 DAYS THE SAME SERVICE ADVANCTRAC LIGHT CAME BACK ON NEXT SERVICE POWER STEERING LIGHT CAME ON ABOUT 15 MINS LATER THE SERVICE POWER STEERING NOW LIGHT CAME ON LOST ALL POWER AND CONTROL OF THE VEHICLE HAD THE CAR TOWED BACKED TO THE DEALERSHIP THEY CHECK THE CAR AND QUOTED ME A JOB FOR $ 2,658.12 WHICH WAS NOT COVERED UNDER A WARRANTY. *TR
Steering, Jun 13, 2013
THE VEHICLE WAS PARKED AND AS I STARTED TO DRIVE IT WAS EXTREMELY HARD TO STEER. THE POWER STEERING ASSIST FAULT WARNING APPEARED ON THE DASH. I CONSULTED THE OWNER'S GUIDE WHICH GAVE INSTRUCTIONS TO TURN THE MOTOR OFF AND BACK ON AFTER 10 SECONDS. WHEN I TURNED THE CAR BACK ON, THE WARNING WAS OFF AND THE STEERING ISSUE WAS GONE. HOWEVER, I EXPERIENCED THE SAME PROBLEM (*WITH THE DASH WARNING) ABOUT 2 HOURS LATER WHEN I TRIED TO DRIVE THE CAR AGAIN. *TR
Fuel/propulsion system, Jun 13, 2013
HAPPEN TWICE IN ONE DAY WAS GOING DOWN THE ROAD GOING ABOUT 20 MPH WHEN THE CAR LOST SPEED AND WOULD NOT GO WHEN YOU WHEN YOU PUSHED THE GAS A WRENCH LIGHT CAME ON I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROADWAY, THEN CALLED FORD THEY STATED THAT THEY HAVE AN ONGOING PROBLEM WITH THE THROTTLE BODY ACTUATOR. I TOOK MY CAR TO A MANIACAL SHOP, THEY HOOKED THE CAR UP TO A MACHINE WHICH SHOWED THAT MY THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN, I THEN CONTACTED FORD AGAIN WITH THIS INFORMATION GOT A CASE NUMBER. I THEN ASKED IF THEY HAD THE PART AN WERE ABLE TO FIX IT THEY THEN ADVISED ME THAT THE PART WAS ON NATIONAL BACK ORDER AND WOULD NOT BE UNTIL MID JULY (2013) TILL THEY COULD GET IT TO FIX MY CAR. *TR
Steering, Jun 11, 2013
POWER STEERING FAULT CAME ON ALL OF SUDDEN WHEN DRIVING HOME FROM PICKING UP MY KIDS. TOTALLY UNRESPONSIVE AND HARD TO TURN. *TR
Engine, Jun 10, 2013
DRIVING ON FREEWAY IN HEAVY TRAFFIC CAR SUDDENLY LOST POWER AND SLOWED TO 30-40 MPH. HAD TO CUT ACROSS 2 LANES OF TRAFFIC TO THE SHOULDER. LIMPED TO EXIT WHERE CAR DRIVEN AT SLOW SPEED. DEALER COULD NOT FIND PROBLEM. *TR
Power train, Jun 10, 2013
I HAD STOPPED TO THE GAS ISLAND TO PUT AIR IN THE TIRES. AFTER BACKING OUT OF THE SPOT I WENT TO ACCELERATE AND TO MY SURPRISE THE CAR WOULD NOT TAKE ANY GAS. THE WRENCH LIGHT CAME ON AND THE CAR BEGAN TO SPUTTER AND SHAKE. I CUT THE CAR OFF AND STARTED IT AGAIN BUT HAD TO RACE THE ENGINE TO GET IT TO CATCH. LATER THE SAME EVENING I AGAIN HAD BACKED OUT OF A PARKING SPACE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO PULL OVER, CUT THE CAR OFF AND BEGIN AGAIN. I KNOW THOUGHT IT HAD SOMETHING TO DO WITH BACKING UP. SO I DECIDED NOT TO BACK UP AGAIN. HOWEVER, EARLY THE NEXT MORNING BRINGING MY HUSBAND TO WORK IT HAPPENED AGAIN AND THEN AGAIN AS I WAS BRINGING IT TO THE DEALERSHIP. THE DEALERSHIP SAID THAT IT WAS THE THROTTLE BODY SO THEY REPLACED IT. I HAVE ONLY OWNED FORD VEHICLES BUT I AM NOT HAPPY WITH HAVING THESE TYPES OF PROBLEMS WITH THIS CAR THIS EARLY. I PURCHASED THIS CAR BRAND NEW. THANK GOD IT'S STILL UNDER WARRANTY. *TR
Steering, May 30, 2013
GOT INTO THE CAR. STARTED IT AND THE POWER STEERING DID NOT WORK. DROVE IT SEVEN MILES HOME NOT WORKING. STARTED IT UP THE NEXT DAY AND IT WAS WORKING. *TR
Steering, May 29, 2013
I WAS TRAVELING UP A PARKING RAMP WHAT THE POWER STEERING GAVE OUT AND A DEFAULT SHOWED UP ON THE DASHBOARD. I HAVE PURCHASED THE VEHICLE USED 2 WEEKS AGO. THIS IS THE FIRST INCIDENT. *TR
Vehicle speed control, May 29, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS A REDUCTION IN ACCELERATION POWER WHEN ENGAGING THE ACCELERATOR PEDAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,900. THE VIN WAS UNAVAILABLE.
Steering, May 28, 2013, crash
THIS IS THE THIRD TIME MY POWER STEERING HAS JUST RANDOMLY GONE OUT OF OUR RENTAL 2012 FORD FUSION. THE FIRST TIME, I WAS TRAVELING AT 25 MPH MAKING A LEFT TURN. SECOND WE WERE DRIVING 50 MILES AN HOUR CHANGING LANES. THIS MORNING ABOUT A QUARTER A MILE FROM OUR HOME SHE LOST POWER STEERING AND HIT THE CURVE RESULTED IN A BLOWN FRONT TIRE. WHAT A DANGEROUS CAR. *TR
Air bags, May 15, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT THE LIGHT FOR THE PASSENGER'S SIDE AIR BAG WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER COULD NOT DUPLICATE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE 10,000. *TR
Steering, May 14, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING ASSIST LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE 38,000.
Steering, May 5, 2013
THIS IS THE SECOND TIME MY POWER STEERING HAS JUST RANDOMLY GONE OUT OF MY 2012 FORD FUSION. THE FIRST TIME, I WAS TRAVELING AT 60 MPH ON A FREEWAY. YESTERDAY, I WAS STOPPED AT A STOPLIGHT. BOTH TIMES MY HUD WARNS ME THAT "POWER STEERING ASSIST FAULT", SERVICE ADVANCETRAX" OR SOMETHING ALONG THOSE LINES... AND EACH TIME MY STEERING WILL BECOMES ALMOST IMPOSSIBLE TO TURN. THE ISSUES IS SOLVED IF I TURN OFF MY CAR AND TURN IT ON A FEW TIMES. THIS IS A SERIOUS ISSUE AND IS ONLY A MATTER OF TIME UNTIL SOMEONE DIES FROM THIS POWER STEERING FAILURE. *TR
Steering, May 1, 2013
DROVE CAR FROM HOME TO SUPERMARKET WITH NO PROBLEM. WHEN LEAVING SUPERMARKET AFTER CAR HAD BEEN SHUT OFF, WAS BACKING OUT OF PARKING STALL AND NEARLY HIT ANOTHER CAR BECAUSE POWER STEERING WAS INOPERATIVE. THIS DEFINITELY CAUGHT ME BY SURPRISE! MESSAGE TO THE EFFECT "POWER STEERING ASSIST FAILURE" WAS DISPLAYED. DROVE CAR WITH GREAT DIFFICULTY TO DEALER. SERVICE REP AT DEALER TURNED OFF AND RESTARTED CAR; PROBLEM HAD GONE AWAY, POWER STEERING WAS NOW WORKING. MECHANIC AT DEALER RAN DIAGNOSTICS WHICH INDICATED A BAD STEERING MOTOR/STEERING GEAR. CAR IS BEING REPAIRED AT DEALER TO REPLACE STEERING MOTOR/STEERING GEAR. WOULD HAVE BEEN SCARY AND DANGEROUS IF THE FAILURE HAD OCCURRED WHILE I WAS DRIVING IT ON HIGHWAY. *TR