2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Steering, Aug 20, 2013
THE STEERING HAS PLAY AND IS STARTING TO LOCK. THERE IS THUD NOISE AS I TURN THE STEERING WHEEL RIGHT TO LEFT AND LEFT TO RIGHT. *TR
Steering, Aug 20, 2013
I WAS DRIVING DOWN THE HIGHWAY DOING APPROXIMATELY 55 MILES AN HOUR.. CONDITIONS WERE CLEAR.. ALL OF A SUDDEN THERE WAS SOME BEEPING NOISE.. THEN THE WHEEL COMPLETELY LOCKED UP ON ME.. I WAS THANKFUL I WAS ON A STRAIGHT ROAD.. I SLOWED DOWN AND THE CAR HAD A WARNING STATING THE POWER STEERING HAD FAILED.. I PUT THE CAR IN PARK AND SHUT OFF THE VEHICLE.. SINCE OWNING THE VEHICLE (PURCHASED BRAND NEW), THERE HAVE BEEN 5 POWER STEERING FAILURES.. *TR
Steering, Aug 19, 2013
AFTER MAKING A LEFT TURN AND DRIVING ON A DRY ROAD AT 35MPH, I HEARD A SIGNAL AND AN IMAGE OF A CAR & TRACKS APPEARED ON UPPER LEFT CORNER OF DASHBOARD ALONG WITH WORDS POWER STEERING, ETC. I DID NOT SEE THE COMPLETE MESSAGE SINCE I HAD TO CONCENTRATE ON TRYING TO STEER INTO A PARKING SPACE. I AM AN 84 YEAR OLD WOMAN AND IT WAS NEXT TO IMPOSSIBLE TO STEER. THE CAR WAS TOWED TO DEALER AND THEY TOLD ME THEY WERE ABLE TO DRIVE IT WITHOUT A PROBLEM. THEY WILL CHECK IT OUT TOMORROW. DEFINITELY POWER STEERING FAILURE. *TR
Steering, Aug 17, 2013
POWER STEERING FAILED WHEN DRIVING IN RUSH HOUR TRAFFIC. DRIVER GOT THE CAR INTO A PARKING LOT AND TURNED OFF ENGINE AND RESTARTED. POWER STEERING WAS RESTORED. THE NEXT DAY WHILE DRIVING APPROXIMATELY 25 MILES AN HOUR POWER STEERING QUIT AGAIN. WARNING MESSAGE APPEARED ON DISPLAY "POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC". RESTARTED VEHICLE AND POWER STEERING RESTORED. DROVE APPROXIMATELY 4 MILES AND THE POWER STEERING FAILED AGAIN. DROVE VEHICLE TO A FORD DEALERSHIP WHERE THE STEERING GEAR ASSEMBLY WAS REPLACED.POTENTIALLY DANGEROUS SITUATION. WIFE WAS DRIVING THE FIRST TIME AND SHE DIDN'T HAVE THE STRENGTH TO STEER THE VEHICLE VERY WELL. IF IT HAD OCCURRED ON THE FREEWAY, COULD HAVE BEEN CATASTROPHIC. HOPE FORD DEALS WITH THIS ISSUE. *TR
Steering, Aug 16, 2013
WAITING TO TURN LEFT, AS I STARTED TO GO ABOUT MID-TURN THE POWER STEERING JUST STOPPED WORKING? THERE WAS LIKE A RUBBING NOISE AS THIS HAPPENED ( VERY LOUD) THE INDICATOR LIGHT CAME ON ABOUT SERVICING THE ADVANCE TRAC. I SHUT THE CAR DOWN AND THE PROBLEM WENT AWAY FOR NOW. *TR
Vehicle speed control, Electronic stability control (ESC), Aug 15, 2013
I WAS TRAVELING ON INTERSTATE10 WESTBOUND AT 65-70MPH AND MY CAR SLOWLY DESCENDED SPEED AS I ACCELERATED! CARS BEHIND ME BECAME DANGEROUSLY CLOSE TO MY BUMPER! I THEN TURNED ON MY HAZARD LIGHTS AND PULLED OVER TO THE RIGHT SHOULDER AND CALLED ROADSIDE ASSISTANCE. THANK GOD I WAS NOT HIT BY AN 18 WHEELER! THE FORD DEALERSHIP, WHERE I PURCHASED THE CAR IN MARCH OF 2013, SAID IT WAS DUE TO A BAD 'THROTTLE BODY UNIT.' I ASKED HOW LONG WAS IT BAD BC I JUST BOUGHT THE CAR 5 MONTHS AGO! THE REP SAID HE DIDN'T KNOW BUT NOW THE THROTTLE BODY IS OUT! I HAD TO PAY THE DAILY 'TAXES' ON THE RENTAL CAR THE DEALERSHIP GAVE ME ALTHOUGH I DIDN'T THINK THAT WAS FAIR BC IT WAS THEIR FAULT THAT PART WENT BAD AND IT WAS COVERED UNDER MY CERTIFIED PRE-OWNED WARRANTY! I HAD A $100 DEDUCTIBLE WARRANTY/POLICY. *TR
Engine, Aug 15, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED TO 1 MPH. THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS SHUT OFF AND ONCE RESTARTED, IT OPERATED NORMALLY FOR A FEW MILES UNTIL THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,350.
Vehicle speed control, Aug 13, 2013
ON 8/2/2013 I WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE AND WAS UNABLE TO. MY CAR CREPT ALONG AND I WAS ABLE TO GET THROUGH THE INTERSECTION TO PULL OVER AT THE SIDE OF THE STREET WHERE MY CAR THEN SHUT OFF. I ATTEMPTED TO START IT AGAIN TO NO AVAIL. I CONTACTED ROADSIDE ASSISTANCE WHO TOWED IT TO THE DEALERSHIP WHO THEN INFORMED ME THEY HAD TO REPLACE THE THROTTLE BODY. ON 8/11/2013, I AGAIN WAS STOPPED AT A STOP LIGHT. AS I BEGAN TO ACCELERATE, MY DASH DINGED TO INFORM ME THAT I HAD POWER STEERING FAILURE. I WAS ABLE TO PULL INTO A RESTAURANT PARKING LOT TO GET OUT OF TRAFFIC. MY HUSBAND WAS ABLE TO DRIVE MY VEHICLE THE 4 BLOCKS TO THE DEALERSHIP WHO HAS INFORMED ME THEY HAVE TO REPLACE THE STEERING GEAR AND I WILL NOW BE WITH OUT MY VEHICLE FOR A WEEK. I AM EXTREMELY FRUSTRATED AS I'VE HAD MY 2012 FUSION FOR 1 YEAR IN MARCH 2013 WHICH IS CURRENTLY AT 10K MILES AND NOW 2 MAJOR PARTS HAVE HAD TO BE REPLACED WITHIN A WEEK OF EACH OTHER. *TR
Vehicle speed control, Aug 9, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE IDLED WHILE IN DRIVE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT INCREASE SPEED. THE VEHICLE WAS REPAIRED AND WAS DIAGNOSED AS AN ELECTRIC THROTTLE BODY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE FAILURE AND CURRENT MILEAGE WAS 45,926. UPDATED 11/29/13*LJ
Steering, Aug 7, 2013
WHILE DRIVING LESS THAN 20 MPH, I SLOWED DOWN TO PULL UP NEXT TO MY MAILBOX WHEN THE POWER STEERING FAILED, NEARLY CAUSING ME TO HIT THE MAILBOX. THE CAR WARNING LIGHT AND DINGING SOUND WENT OFF AND THE INSTRUMENT PANEL DISPLAY SAID "POWER STEERING FAILURE" THEN CHANGED TO "SERVICE ADVANCETRAC." TOOK VEHICLE TO DEALER THE NEXT DAY, WAS TOLD SOME KIND OF GEARBOX FAILED IN THE POWER STEERING AND IT WAS REPLACED UNDER WARRANTY. *TR
Power train, Visibility/wiper, Aug 6, 2013
THE TRANSMISSION SLAMS WHEN SHIFTING. HAVE HAD THE COMPUTER REFLASHED AT THE DEALERSHIP WHICH FIXED THE PROBLEM FOR A FEW DAYS. AT ABOUT 30000 MILES, THE WINDSHIELD WIPERS STARTED GOING CRAZY (TURNING ON/ OFF WHENEVER, GOING DIFFERENT SPEEDS WHENEVER). *TR
Steering, Aug 5, 2013
MY DAUGHTER WAS DRIVING THE CAR WHEN THE POWER STEERING QUIT AND A WARNING DASH LIGHT TURNED ON. THIS IS A VERY DANGEROUS SITUATION BECAUSE IT IS DIFFICULT TO CONTROL THE CAR WITHOUT POWER STEERING. SHE DROVE THE CAR TO A FRIENDS HOUSE AND CALLED ME. I TOLD HER TO COME HOME AND HAVE HER BOY FRIEND DRIVE THE CAR. WHEN THE CAR WAS STARTED THE FAILURE CLEARED. I TOOK IT TO THE DEALER AND THE CAR DROVE FINE. AFTER THE DEALER INSPECTION, I WAS TOLD THAT THE CAR NEEDED A NEW RACK AND PINION AT A COST OF $2400. IF THE RACK AND PINION ARE BAD, WHY WOULD THE CODE CLEAR? SOMETHING ELSE IS GOING ON. *TR
Steering, Aug 5, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE POWER STEERING RESUMED IN NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES BEFORE REACHING THE DRIVER'S DESTINATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Steering, Aug 2, 2013
WAS STUCK IN TRAFFIC FOR OVER THREE HOURS IN ABOUT 25MPH. AT ABOUT 20 MINS LEFT IN TRAFFIC, INFO LIGHT CAME ON AND STATED POWER ASSIST NEEDS SERVICING AND ADVANCE TRAC NEEDS SERVICE. THEN I WAS UNABLE TO TURN EASILY ONTO THE NEXT FEW STREETS. WE TRIED ALL DIFFERENT THINGS TO FIX PROBLEM. HAD TO TAKE IT TO THE DEALERSHIP WHERE THEY REPLACED THE STEERING RACK BUT COULD NOT ISOLATE THE PROBLEM. LUCKILY FOR ME THE PROBLEM WAS COVERED UNDER THE WARRANTY. SEEMS TO BE DRIVING FINE NOW BUT I AM LUCKY THIS WAS AT LOW SPEEDS AND DID NOT CAUSE AN ACCIDENT BECAUSE I HAD BOTH MY YOUNG CHILDREN AND HUSBAND IN THE CAR. MY HUSBAND HAD TO DRIVE THE CAR HOME FOR TWO HOURS AFTER THIS PROBLEM BECAUSE WE WERE OUT OF TOWN. *TR
Steering, Aug 1, 2013
UPON EXIT OFF OF EXPRESSWAY, CAR GAVE MESSAGE "POWER ASSIST FAULT 1" BLINKING. LOST POWER STEERING, ALSO ADVANCE TRAC NOTICE STARTED BLINKING WITH PICTURE OF SKIDDING CAR. TOTAL STEERING LOSS OCCURRED IN STOPPED TRAFFIC AS TRIED TO TURN CORNER. MANUAL DIFFICULT STEERING RETURNED IF CAR WAS MOVING. PARKED CAR AND VISITED FRIENDS. AFTER 2 HOURS RETURNED TO CAR AND AFTER STARTING EVERYTHING WORKED. NO MORE MESSAGES. CAR WAS SERVICED ON JULY 3RD FOR 10,000 MILE CHECKUP BY KINDLE FORD PREVIOUS TO INCIDENT. WHEN CALLED KINDLE FORD ON 7/29 DAY OF INCIDENT, SAID THEY COULDN'T DO ANYTHING AS CAR WAS WORKING AND MESSAGE GONE. NEED TO WAIT UNTIL HAPPENS AGAIN. AM TOTALLY TERRIFIED TO DRIVE MY NEW $32,000.00 CAR. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 30, 2013
LAST WEDNESDAY, 7/24/13, I WAS ON THE INTERSTATE COMING HOME FROM WORK IN THE FAR LEFT HAND LANE WHEN MY ENGINE SHUT OFF AND PUT ME IN A REALLY BAD SITUATION. I HAD TO CROSS MULTIPLE LANES OF TRAFFIC, WHILE NOT BEING ABLE TO ACCELERATE, TO GET TO GET BACK TO THE SHOULDER. THE CAR SEEMED TO BEING WORKING FINE, BUT WHEN I HIT THE GAS THERE WAS NO RESPONSE. THE LIGHTS, GAUGES, AND RADIO STILL WORKED AND A WRENCH LIGHT CAME ON. I WAS NEARLY REAR ENDED TWICE AND BARELY MADE IT TO THE SHOULDER. TODAY, 7/30/13, ON MY WAY TO WORK THE SAME THING HAPPENED. THANKFULLY THIS TIME I WAS NOT ON THE INTERSTATE, BUT RATHER ON A BUSY CITY STREET, AND WAS ABLE TO QUICKLY AND SAFELY GET OUT OF THE WAY. *TR
Fuel/propulsion system, Jul 30, 2013
THE CAR STARTED LOOSING POWER ON THE INTERSTATE. THEN IT STOPPED COMPLETELY. AFTER PULLING OVER, IT STARTED AGAIN WHICH MADE ME THINK IT WAS A STOPPED UP FUEL FILTER. NO HARD CODES APPEARED AT THAT TIME. IT DID THE SAME THING SEVERAL TIMES LATER. ON ONE OCCASION IT STOPPED IN THE CITY AND I WAS NEARLY REAR ENDED BY ANOTHER CAR. FINALLY THIS WEEK A HARD CODE APPEARED WHICH SHOWED IT WAS THE THROTTLE ACTUATOR. THE MECHANIC WORKING ON THE CAR TRIED TO GET ONE FROM THE FORD DEALER BUT WAS TOLD THEY WERE ON A NATIONAL BACKORDER AND WOULDN'T BE AVAILABLE UNTIL AUGUST 7, 2013. *TR
Electrical system, Jul 26, 2013, fire
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE AIR CONDITIONING SYSTEM FAILED TO BLOW ANY AIR FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE MOTOR AND WIRES HAD BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Power train, Engine, Jul 23, 2013
SEVERAL TIMES WHEN ON TOLL ROAD AT LEGAL SPEED CAR WARNING LIGHT CAME ON AND ENGINE STOPPED/STALLED, PULLED OVER TO SIDE, TURNED ENGINE OFF, AND IT STARTED. TOOK IT TO DEALER WHO REPLACED TRANSMISSION PUMP (?) I TOOK CAR OUT AGAIN AND SAME THING HAPPENED. READ NEWSPAPER ACCOUNTS OF NHTSA INVESTIGATION OF ESCAPES AND FUSION STALLING ISSUES, BUT DEALER AFTER SECOND OCCURRENCE SAID THEY HAD NO INFORMATION ON ANY INVESTIGATION. I AM VERY RELUCTANT TO DRIVE CAR AFTER MY PERSONAL EXPERIENCE AND AFTER READING OF POSSIBLE INVESTIGATION PENDING. *TR
Steering, Power train, Jul 23, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE VIOLENTLY JERKED INTERMITTENTLY. THE STEERING WHEEL SEIZED WITH THE ILLUMINATION OF THE POWER STEERING ASSIST FAILURE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 600. ..UPDATED 12-05-13 *BF THE CONSUMER ALSO STATED THE TRANSMISSION DID NOT SHIFT CORRECTLY AND IT WOULD SLAM INTO REVERSE.
Steering, Jul 23, 2013
MY WIFE WAS GETTING READY TO LEAVE THE HOUSE AND DROP THE KIDS OFF AT DAYCARE AND THEN GO TO WORK. THE POWER STEERING WENT OUT ON HER BEFORE AND I TOLD HER TO TURN IT OFF AND BACK ON. LAST TIME IT WORKED TO RESET THE POWER STEERING, BUT THIS TIME AFTER ATTEMPTING TO TURN THE CAR OFF AND ON 5 TIMES THE POWER STEERING IS STILL OUT. THE SCARIEST PART IS WHAT COULD HAVE HAPPENED IF MY WIFE HAD BEEN DRIVING WITH THE KIDS AND TRYING TO MAKE A TURN? *TR
Steering, Engine, Jul 19, 2013
ON MY WAY TO WORK IN THE MORNING ON A BACK COUNTRY ROAD, I WENT AROUND A 90 DEGREE TURN, BRAKING BEFORE GOING INTO THE TURN. ON THE WAY OUT OF THE TURN, THE ENGINE STALLED AS I WAS TRYING TO ACCELERATE. I CAME TO A STOP, PUT THE VEHICLE IN PARK, AND THEN IT RESTARTED WITH NOT PROBLEM, BUT SHOCKED ME A BIT. *TR
Power train, Jul 18, 2013
I WAS DRIVING DOWN THE ROAD WHEN I LOST ABILITY TO ACCELERATE. I COASTED TO THE SIDE OF THE ROAD AND INTO A PARKING LOT. I PUT THE VEHICLE IN PARK AND SHUT IT OFF AND IT SPIT & SPUTTERED BEFORE SHUTTING OFF. I TURNED IT BACK ON AND IT RAN FINE. TOOK IT TO THE DEALER WHO SAID I NEEDED A NEW THROTTLE CABLE. 2 DAYS BACK AND THE ENGINE LIGHT IS ON AGAIN. I KNOW OF 2 OTHER PEOPLE WITH THE SAME VEHICLE THAT HAVE HAD THE SAME PROBLEM. *TR
Steering, Jul 8, 2013
WHILE OPERATING THE VEHICLE AT 25 TO 30 MPH ON URBAN STREET, THE POWER STEERING ASSIST STOPPED FUNCTIONING AS I ENTERED A RIGHT HAND CURVE, APPROXIMATELY 100 FEET AFTER A LEFT TURN. THE VEHICLE HAD BEEN IN OPERATION FOR APPROXIMATELY 20 MINUTES IN STOP AND GO CITY TRAFFIC. TEMPERATURE WAS APPROXIMATELY 75 DEGREES, CLEAR AND SUNNY. THE "SERVICE ADVANCETRAC" WARNING MESSAGE CAME UP, ALONG WITH AN INDICATOR ON THE INST. CLUSTER. VERY HAZARDOUS AND COULD LEAD TO LOSS OF CONTROL. ENGINE RESTART CLEARED THE ERROR MESSAGE AND VEHICLE RETURNED TO NORMAL FUNCTION. *TR
Steering, Jul 7, 2013
LOST POWER STEERING WITH NO WARNING. FORTUNATELY, I WAS APPROACHING A STOP LIGHT. COULD PROCEED AHEAD, BUT COULD NOT MAKE LEFT TURN WITHOUT GREAT EFFORT. HAD TO BE TOWED.