2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Electrical system, May 22, 2012
I WENT TO MY CAR ONE RAINY MORNING TO DISCOVER THE FRONT WINDOWS WERE DOWN AND THE MOON ROOF WAS OPEN, AND THE SEATS AND FLOOR WERE SOAKING WET. I FILED A POLICE REPORT THINKING IT WAS VANDALISM. THE OPEN WINDOWS AND MOON ROOF OCCURRED AGAIN THIS PAST WEEKEND AND BETWEEN GOOGLE AND THE OWNERS MANUAL, FOUND OUT THIS IS A "FEATURE" THAT HAPPENS IF THE UNLOCK KEY IS DEPRESSED FOR A SHORT TIME, AS CAN HAPPEN WHEN THE KEY IS IN YOUR POCKET. THIS COULD GIVE ANYBODY ACCESS TO THE GARAGE DOOR OPENER WHICH WOULD PUT MY FAMILY AND HOUSE AT RISK, AS WELL AS THE CONTENTS OF THE VEHICLE. THIS FEATURE WAS NOT DISCLOSED WHEN I PURCHASED THE VEHICLE AND IT CAN ONLY BE DISABLED BY THE DEALER. *TT
Steering, May 2, 2012
MULTI FUNCTION SCREEN SHOWED POWER STEERING MALFUNCTION AT STOP LIGHT. VEHICLE RESTARTED AND WARNING WAS GONE AND STEERING WAS NORMAL. NEXT DAY WARNING APPEARED WHILE DRIVING ON A STRAIGHT ROAD, STEERING WAS VERY DIFFICULT. VEHICLE PULLED OVER, RESTARTED AND WARNING WAS GONE, NORMAL STEERING. IN ONE HOUR IT HAPPENED AGAIN, VEHICLE WAS BROUGHT TO LOCAL FORD DEALER, AND THE FIRST DIAGNOSIS WAS UNKNOWN AS "CODES" DID NOT INDICATE STEERING PROBLEM. TODAY THEY CALLED AND STATED THE CAR NEEDS AN ENTIRE RACK AND PINION STEERING SET REPLACEMENT. UNFORTUNATELY THERE IS A NATIONAL BACK LOG AND NO PARTS AVAILABLE. CAR IS INOPERABLE. WORKING WITH FORD CUSTOMER CARE SOLUTIONS CENTER FOR RESOLUTION. *JS
Vehicle speed control, Apr 26, 2012
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FAILURE AND THE THROTTLE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 05/31/12*LJ
Power train, Apr 9, 2012
WHEN NEW, VEHICLE EXHIBITED HARSH SHIFTS FROM 1-2. GRADUALLY WORSENED AND CAME TO INCLUDE A SOFT 2-3 SHIFT AND A METALLIC FRICTION NOISE IN LOWER GEARS BY 1000MI. STARTING AROUND 7000MI, VEHICLE STARTED TO SHIFT ERRACTIALLY IN TRAFFIC BETWEEN 1-2 AND 2-1, WITH A SUDDEN AND MODERATELY VIOLENT LURCH FORWARDS DURING SHIFTING. VEHICLE WAS DIFFICULT TO CONTROL IN LOW-SPEED (PRIMARILY ACCELERATION FOLLOWING ANY PERIOD OF COASTING) SCENARIOS AND REQUIRED ADDITIONAL FOLLOWING DISTANCE TO ACCOUNT FOR THIS. VEHICLE BECAME MUST HARSHER ON THE 1-2 SHIFT IN COLD WEATHER. BY 8000-9000MI, VEHICLE DEVELOPED SLIPPING. THIS WAS PARTICULARLY EVIDENT AT LOWER SPEEDS FROM 2-3, SUCH AS AT A ROLLING YIELD BELOW 10MPH. VEHICLE WOULD MOMENTARILY LOSE ALMOST ALL POWER DURING CERTAIN 2-3 SHIFTS, REQUIRING ACCELERATION PLANNING FOR INTERSECTIONS, TO PREVENT SLUGGISHNESS AT AN INOPPORTUNE TIME. TSB 12-3-7 WAS APPLIED AND RESULTED IN ADDITIONAL SLIPPAGE IN HIGHER GEARS, SUCH THAT CLIMBING AN ONRAMP FOLLOWING A 3-4 SHIFT WAS CHALLENGING, AND CLIMBING A HILL AT LOW SPEEDS DURING A 2-3 SHIFT RESULTED IN A LOSS OF ALL FORWARD MOMENTUM. *TR
Power train, Apr 6, 2012
I PURCHASED A NEW FOCUS. I DROVE IT FOR TWO WEEKS. THE TRANSMISSION IS OF A POOR DESIGN, I FRANKLY REFUSE TO DRIVE IT. IT NEARLY CRASHED THROUGH MY BARN. I WAS SIMPLY BACKING IT IN WHEN IT DECIDED TO LURCH HARD. I SLAMMED ON THE BRAKES. LUCKILY IT DID STOP. PRIOR TO THIS INCIDENT THE CAR DID NOT OPERATE CORRECTLY AT ALL.. SEEMINGLY ENDLESS CLUTCH CHATTER, SLIPPAGE, UNPREDICTABLE SHIFTING,ITS IS A HORRID CAR TO DRIVE. I WAS NOTICING THE SMELL OF CLUTCH. I HAD IT TOWED BACK TO THE DEALER. I DO NOT WANT IT BACK. I DO NOT KNOW WHY FORD MOTOR COMPANY WOULD PUT TO MARKET A HORRIBLE DANGEROUS ERRATIC TRANSMISSION INTO PARKING SPACES IS A PURE ADRENALINE RUSH. YOU DO NOT KNOW WHAT IT MIGHT DO. THEY SAY ITS A AUTOMATIC , HOWEVER IT IS NOT . IT IS A DUEL CLUTCH TRANSMISSION'S WOULD NOT DRIVE THIS CAR AGAIN. ITS FRANKLY DANGEROUS. HOWEVER THE SALESMAN CALLED AND SAID" YOU DON'T KNOW HOW TO DRIVE THIS CAR. ITS SOMETHING YOU WILL GET USED TOO". I DID NOT BUY A NEW CAR TO GET USED TO IT. ITS A ROAD HAZARD. IN MY OPINE ITS A DEFECTIVE PRODUCT. I'M PRETTY SURE AFTER 32 YEARS OF DRIVING I KNOW HOW TO DRIVE. VERY UNHAPPY AT THE BLUE OVAL TEAM. HERE IS WHAT FORD SHOULD DO. HALT PRODUCTION . USE A TORQUE CONVERTER TYPE TRANSMISSION. AND REFUND ANYONE WHO ASKS FOR ONE. A CHEERFUL REFUND IS IN ORDER. HOW CAN THEY ADVERTISE A AUTOMATIC TRANSMISSION WHEN MECHANICALLY ITS NOT?AVOID THIS CAR. BOOOO ON THE 2012 FOCUS. I GUESS THE CONSUMER IS FORD MOTOR COMPANIES R AND D TEAM. WHY SHOULD CONSUMERS BE STUCK HOLDING THE BAG. THIS IS BAD BUSINESS PRACTICE AND FORD HAS A SOCIAL RESPONSIBILITY TO MAKE THIS RIGHT. AS STATED EARLIER I DO NOT WANT IT BACK! *TR
Power train, Mar 15, 2012
COMPLAINT 1) WHEN ACCELERATING, THE TRANSMISSION FLARES DURING THE SHIFT FROM SECOND TO THIRD GEAR, AND THE VEHICLE LOSES ACCELERATION DURING THE SHIFT. THE PROBLEM IS MORE SEVERE WHEN THE CAR HAS BEEN SITTING IN WARM WEATHER FOR MORE THAN 24-48 HOURS. THE MISBEHAVED SHIFT CAUSES DISTRACTION TO THE DRIVER AND THE LOSS OF CONTROL OVER ACCELERATION FOR A BRIEF PERIOD OF TIME. THIS DISTRACTION COULD CAUSE THE DRIVER TO LOSE SITUATIONAL AWARENESS, LEADING TO A CRASH. COMPLAINT 2) THE TRANSMISSION TAKES AN EXCESSIVE AMOUNT OF TIME TO SHIFT FROM REVERSE TO FORWARD, AND FROM FORWARD TO REVERSE. THE TIME IS SOMETIMES IN EXCESS OF 2 SECONDS. THE INABILITY TO CONTROL THE VEHICLE DURING THIS TIME COULD LEAD TO A CRASH. *TR
Tires, Mar 7, 2012
TL* THE CONTACT OWNS A 2012 FORD FUSION, EQUIPPED WITH MICHELIN ENERGY SAVER TIRES, LINE SIZE: P225-50-R17. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE PASSENGER SIDE FRONT TIRE HAD BLOWN. THE TIRE WAS NOT REPLACED. THE DOT NUMBER AND THE VIN WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Steering, Jan 19, 2012
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WARNING LIGHT FLASHED ONCE AS THE STEERING FAILED. THE WRECKER SERVICE TOWED THE VEHICLE TO THE DEALER WHERE THE STEERING RACK WAS REPLACED. THE DEALER ADVISED THE CONTACT THAT THE ELECTRONIC POWER ASSIST FAILED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,500. UPDATED 02/15/12*BF UPDATED 03/08/12
Power train, Jan 6, 2012
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE ABNORMALLY DECELERATED. THE VEHICLE WOULD ALSO JERK FORWARD WHILE DECELERATING AS IF THE BRAKES HAD SUDDENLY BEEN APPLIED. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Power train, Electrical system, Jan 4, 2012
ON JANUARY 2ND, 2012 ON 2-SEPARATE OCCASIONS THE ENGINE ACCELERATED TO ALMOST 6000 RPM WHILE I WAS STOPPED OR NEARLY STOPPED WHILE PARKING THE CAR. THE CAR WAS IN DRIVE AND I HAD MY RIGHT FOOT ON THE BRAKE BUT THE ENGINE ACCELERATION HAPPENED VERY QUICKLY AND ON THE SECOND INCIDENT THE BRAKES WERE NOT HOLDING THE CAR. I WAS ABLE TO GET THE TRANS INTO NEUTRAL UNTIL THE ACCELERATION DIED DOWN TO THE NORMAL RPM. ON THE SECOND OCCASION I SHUT THE IGNITION OFF 2-TIMES BEFORE THE ACCELERATION STOPPED. I HAVE HAD THIS PROBLEM WITH PRIOR CARS AND THE MANUFACTURERS HAVE HAD NO SYSTEM IN PLACE TO DIAGNOSE THE PROBLEM AND BECAUSE IT IS A RANDOM EVENT IT IS ALMOST IMPOSSIBLE TO REPLICATE. BECAUSE OF LITIGATION IN ACCIDENT CASES I BELIEVE THE MANUFACTURERS ARE IN DENIAL OF THIS ELECTRICAL PROBLEM. *TR
Engine and engine cooling, Jan 3, 2012
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AN ABNORMAL NOISE AND SHAKING WAS EXHIBITED BY THE VEHICLE UPON STARTING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THEY WOULD SEND AN INVESTIGATOR TO FURTHER INSPECT THE FAILURE. THE INVESTIGATOR NEVER SHOWED UP AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 1, 3000.
Electrical system, Dec 28, 2011
DRIVING ON THE FREEWAY IN TORRANCE CA AT 65 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SLOWED TO ABOUT 30 MPH. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. I WAS IN THE RIGHT LANE AND WAS ABLE TO EXIT AND PARK AND I THEN NOTED THE TEMP GAUGE SHOWED HOT ALTHOUGH THE ENGINE DID NOT APPEAR HOT. HAD IT TOWED TO DEALER WHO DIAGNOSED THE PROBLEM AS A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSIG THE ENGINE TO GO INTO THE PARTIAL SHUT-DOWN MODE. THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PROBLEM, BUT NO RECALL. THIS COULD HAVE BEEN A DISASTER IF I HAD STILL BEEN IN THE LEFT OR DIAMOND LANE SO THERE SHOULD BE A MANUFACTURER RECALL TO HAVE THESE PARTS CHECKED OUT. APPARENTLY SOME ARE CORRODED. *TR
Steering, Nov 23, 2011
AFTER HIGHWAY DRIVING FOR ABOUT AN HOUR AND PULLING OFF TO CITY AREA, CAME TO A STOP AND THEN RELEASED BRAKE AFTER STOP SIGN AND GLIDING THRU INTERSECTION THE POWER STEERING FAILED AND A WARNING LIGHT CAME ON SOMETHING TO THE AFFECT OF "POWER STEERING MALFUNCTION". TURNED CAR OFF AND RESTARTED AND CAR WORKED FINE AGAIN. LITTLE SCARY THOUGH CONSIDERING IT COULD HAVE HAPPENED IN LESS SAFE CIRCUMSTANCES. MAKING APPOINTMENT TO HAVE LOOKED AT BY THE DEALER. *TR
Steering, Oct 27, 2011
POWER STEERING FAILURE. "POWER STEERING ASSIST FAULT" WARNING ON MY DASH, ALTERNATING WITH "SERVICE ADVANCETRAC" WARNING. POWER STEERING FAILURE WHILE DRIVING ON THE INTERSTATE. EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO CHANGE LANES AND TURN ONTO OFF-RAMP. PULLED OVER, TURNED OFF IGNITION, RESTARTED CAR AND FAULT WENT AWAY AND POWER STEERING WORKED AGAIN. IF MY WIFE HAD BEEN DRIVING SHE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL TO PULL OUT OF TRAFFIC AND INTO A SAFE AREA; I COULD BARELY TURN THE WHEEL. VEHICLE WAS PURCHASED ABOUT THREE MONTHS AGO AND HAS LESS THAN 3,000 MILES.
Vehicle speed control, Oct 7, 2011, crash
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND CRASHED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN OR STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THE MANUFACTURER ADVISED THAT THEY DID NOT HAVE ANY COMPLAINTS REGARDING THE SUDDEN ACCELERATION ON FILE. THE MANUFACTURER THEN SUGGESTED THAT THE ALL WEATHER FLOOR MATS WERE THE CAUSE OF THE SUDDEN ACCELERATION FAILURE. THE CONTACT STATED THE VEHICLE DID NOT HAVE ALL WEATHER FLOOR MATS. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE. THE FAILURE MILEAGE WAS 1,000.
Steering, Aug 31, 2011
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THE VEHICLE WOULD EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. THE CONTACT STATED THE SERVICE POWER STEERING LIGHT ILLUMINATES ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE STEERING RACK WILL NEED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.