2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Steering, Feb 6, 2020
STEERING GEAR FAILURE CAUSED POWER STEERING TO FAIL, DIAGNOSTIC CODE P07AE-09. CODE ABOVE ASSOCIATED WITH RECALL - STEERING CONTROL MODULE, STEERING GEAR REPLACEMENT FOR CERTAIN 2011-2012 FUSION MODELS. THE ISSUE: MECHANICAL FAILURE ASSOCIATED WITH PARTS THEMSELVES, NOT WITH ASSEMBLY OF VEHICLE. MY VEHICLE'S STEERING GEAR IS COVERED UNDER A RECALL BUT BECAUSE MY VEHICLE WAS ASSEMBLED AT A DIFFERENT PLANT THAN OTHER COVERED VEHICLES OF THE SAME MODEL/YEAR, FORD WILL NOT COVER THE COST OF THE REPAIR. MY VEHICLE SHOULD BE INCLUDED IN THIS COVERAGE.
Structure, Jan 31, 2020
DOOR ON DRIVERS SIDE LOCK JAMS. DRIVER HAS TO OPEN DOOR FROM OUTSIDE. ARE THERE ANY RECALLS FOR THIS CAR DOOR LOCKS?
Service brakes, Jan 30, 2020
THIS REFERENCES TRACKING NO. 11246006. FOR THE SECOND TIME, NOV. 29, 2019, MY BRAKES FAILED. FORD FUSION 2012, 40,100 MILES. I WAS PARKED IN A GARAGE - STARTED CAR, PUT IN DRIVE AND ALL FAILURE LIGHTS CAME ON AND NO BRAKES WHEN I USED THE BRAKE PEDAL. MY INVOICE FOR $3,200 TO REPAIR STATED "INSPECTED AND FOUND THAT ECU AND HCU BOTH HAVE INTERNAL FAILURE NOT ALLOWING COMPUTERS TO CONTROL RESPECTIVE COMPONENTS. ... PER PIN POINT TEST." I BELIEVE THIS FAILURE IS A RESULT OF DEFECTIVE PARTS ON THE FORD VEHICLE. THIS CAR HAS ONLY 40,000 MILES -- IT SHOULD NOT HAVE A FAILURE OF THIS MAGNITUDE. I BELIEVE I SHOULD BE REFUNDED THE AMOUNT I HAD TO PAY FOR REPAIR. P.S. AFTER PAYING $3,200 FOR THE REPAIR, I WAS PRESENTED WITH A CAR THAT HAD SO MANY LEAVES ALL OVER THE CAR, I HAD TO USE MY SNOW REMOVAL WAND TO REMOVE THE LEAVES BEFORE I COULD SEE OUT THE WINDOWS -- THIS IS NOT ACCEPTABLE. THEY HAD MY CAR FOR 12 DAYS TO REPAIR??
Steering, Jan 30, 2020
I HAD A FLAT TIRE AND TOOK MY CAR IN TO REPLACE MY 2 FRONT TIRES AND DROVE OFF AND IT AND I GOT A POWER STEERING FAILURE AND ADVANCETRAC FAILURE.
Steering, Jan 29, 2020
I WAS DRIVING HOME ON 01/28/2020 WHEN THE SERVICE POWER STEERING LIGHT CAME ON. I WAS DRIVING AT AROUND 35 MPH, AND DID RUN OVER SOME SAND THAT WAS ON THE ROAD THAT MADE THE CAR SLIP SOMEWHAT, BUT NOT MUCH. AND THE POWER STEERING WENT OUT. I WAS DRIVING AT THE TIME, BUT DID GET HOME SAFELY. THE SERVICE STATION I WENT TO THE NEXT MORNING TOLD ME THAT THERE WAS A RECALL OUT FOR THE POWER STEERING ISSUE, BUT IT SEEMS MY CAR IS NOT INCLUDED. WHY IS THAT IF THIS IS A KNOWN ISSUE WITH THE FORD FUSION? I HAVE NOT YET BEEN ABLE TO HAVE THIS REPAIRED AS I DO NOT HAVE 1800.00 TO 2000.00 TO SPEND ON THIS REPAIR AT THE MOMENT.
Steering, Jan 24, 2020
POWER STEERING WENT OUT. RECEIVED MESSAGES ON MY INSTRUMENT CLUSTER TELLING ME THAT MY POWER STEERING NEEDS TO BE SERVICED. I WAS DRIVING ABOUT 30-40 MPH. AFTER RESEARCHING THE ISSUE, IT APPEARS THERE WAS A RECALL ISSUED IN 2015, 15S18. HOWEVER MY CAR MISSED THE BUILD DATE BY 12 DAYS. I WAS TOLD MY FORD MY CAR WAS BUILT ON MARCH 12TH AND THE RECALL ONLY COVERED UP TO FEB 28TH. I'M HAVING THE EXACT SAME ISSUE THAT THE RECALL STATES HOWEVER MY CAR ISN'T COVER AS IT WAS BUILT 12 DAYS AFTER THE BUILD DATE. THIS RECALL NEEDS TO BE INVESTIGATED AND THE DATES EXTENDED AS I'M ALSO HAVING THIS ISSUE.
Steering, Jan 24, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT TOOK THE VEHICLE TO DEWEY FORD LOCATED AT 3055 SE DELAWARE AVE, ANKENY, IA 50021 WHERE HE HAD THE VEHICLE SERVICED. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 35 MPH, THE POWER STEERING CEASED WITHOUT WARNING. THE PLEASE SERVICE POWER STEERING LIGHT HAD ILLUMINATED AFTER THE FAILURE OCCURRED; THE CONTACT'S WIFE WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING RACK. THE MANUFACTURER HAD BEEN NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 132,000.
Steering, Other or unspecified, Jan 24, 2020
I BROUGHT THIS UNIT AT AN AUCTION, BUT THE WHEEL CONTINUES TO LOOK ON ME.... NOW SEVERAL LIGHTS ARE ON INCLUDING CHECK ENGINE.
Steering, Jan 23, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PARKED HOWEVER, WHILE ATTEMPTING TO RESTART THE VEHICLE THE FOLLOWING DAY THE POWER STEERING FAILURE WAS EXPERIENCED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Steering, Jan 21, 2020
POWER STEERING ASSIST FAULT
Electronic stability control (ESC), Jan 19, 2020
MY POWERSTEERING AND ADVANTRAC BOTH ARE STILL ACTING CRAZY. I WAS TOLD THAT MY VIN WASN'T APART OF THE SAME RECALL THAT IS CURRENTLY ISSUED FOR MY 2012 FORD FUSION. AT RANDOM TIMES THE POWERSTEERING NOTFICATION AND ADVANCTRAC ALERT WITH COME AND MY STEERING WILL WITH COMPLETELY LOCK UP WITH VERY LITTLE TIME FROM THE ALERT. THIS HAS HAPPENED WITH BOTH INTOWN AND HIGHWAY DRIVING.
Steering, Jan 17, 2020
I TURNED ON MY CAR AND GOT A POWER STEERING ASSIST FAULT. TURNING THE CAR OFF AND BACK ON DOESN'T NOT CLEAR THE FAULT. I HAVE NO POWER STEERING IN MY 2012 FORD FUSION.
Air bags, Jan 17, 2020
THIS CAR WAS LEASED FROM FORD IN 2012. IT WAS RETURNED TO FORD IN 2015 WHEN ANOTHER VEHICLE WAS LEASED. FORD CONTINUES TO SEND US AIRBAG RECALL NOTICES ON A CAR WE LEASED AND RETURNED 4 OR 5 YEARS AGO. FORD HAS BEEN ADVISED THEY SHOULD HAVE THE RECORDS FOR THE CAR SINCE IT WAS RETURNED TO TOM HOLZER FORD AT THE END OF THE LEASE. AT THIS POINT THEY DECLINE TO MAKE ANY EFFORT TO LOCATE THE CAR AND CORRECT THIS FIASCO. SOMEONE MAY BE AT RISK BECAUSE OF THIS REFUSAL.
Steering, Jan 16, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE THE STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING CEASED. THE DEALER TRI STATE FORD (1503 PENNSYLVANIA AVE, EAST LIVERPOOL, OH 43920 (330) 386-6120) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE REPAIR PART WAS A MANUFACTURER ONLY PART AND THAT THE COST FOR THE REPAIR WAS APPROXIMATELY $2,600. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 135,000.
Air bags, Jan 15, 2020
I TOOK MY VEHICLE TO THE DEALER TO GET THE AIR BAG RECALL COMPLETED. THE DEALER CALLED AND SAID THAT MY AIRBAG LIGHT IS ON AND WOULD NEED TO BE DIAGNOSED TO MAKE MY AIRBAGS WORK AND THAT I WOULD NEED TO PAY TO HAVE THE SYSTEM DIAGNOSED. I DECLINED BECAUSE MY CAR IS THERE FOR A RECALL. THE DEALER TOLD ME THAT IF THE LIGHT IS ON THE AIRBAGS WILL NOT WORK. IF TRUE WHY ARE THEY WASTING PEOPLES TIME WITH THIS RECALL? I THINK THIS A DEFINITE SAFETY ISSUE.
Power train, Jan 13, 2020
AFTER DRIVING A DISTANCE, I PUT THE CAR IN PARK AND THE CAR WENT INTO REVERSE, BUT WAS STILL SHOWING IN PARK. I HAD TO QUICKLY SLAM ON THE BREAKS AND SHUT THE CAR DOWN. HOWEVER, BECAUSE IT WAS ACTUALLY IN REVERSE , THE CAR WOULD NOT START AGAIN. IT HAD TO BE MANUALLY PUT IN DRIVE SO I COULD GET SOMEWHERE SAFE. VERY DANGEROUS.
Service brakes, Jan 10, 2020
IF I HIT A LARGE BUMP OR GOING DOWN A ROUGH ROAD IF YOU GO TO HIT THE BRAKES IT'S LIKE THEY AREN'T THERE AND THE BRAKE PEDEL GOES ALL THE WAY TO THE FLOOR WITH A LITTLE BRAKE AT THE FLOOR , YOU HAVE TO STOP AND TURN THE CAR OFF AND PUMP THE BRAKES A FEW TIMES AND THEN THEY ARE OK , IT ALSO HAPPENS WHEN THE ABS WORKS , I THINK THE PROBLEM IS IN THE ABS VALVE ASSEMBLEY THEY RECALLED THE 2008 TO 2011'S FOR THIS PROBLEM BUT NOT THE 2012'S
Air bags, Jan 9, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE HER DAUGHTER WAS PARKING THE VEHICLE, SHE NOTICED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. SHEEHY FORD LINCOLN OF RICHMOND LOCATED AT 10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804)293-2212 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE AIR BAG WAS SERVICED IN MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE FAILURE MILEAGE WAS 26,000. *TR
Steering, Traction control system, Jan 9, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SERVICE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO SETH WADLEY FORD LOCATED AT 333 N BUTLER RD, PAULS VALLEY, OK 73075, (855)857-4746, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Traction control system, Jan 9, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE TRACTION CONTROL WARNING LIGHT AND ADVANCE TRACK MESSAGE DISPLAYED ON THE CENTER CONSOLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,300.
Structure, Jan 7, 2020
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED AND WAS REPLACED TWICE PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO BE INSPECTED BY AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Other or unspecified, Jan 4, 2020
THE INSIDE DRIVERS DOOR HANDLE BREAKS AND MAKES IT IMPOSSIBLE TO EXIT THE CAR WITHOUT ROLLING DOWN THE WINDOW AND USING THE OUTSIDE DOOR HANDLE. THIS IS VERY DANGEROUS AND MAKES EXITING THE CAR IN AN EMERGENCY DIFFICULT AND COULD LEAD TO INJURY. THIS APPEARS TO BE FAIRLY COMMON WITH THE FORD FUSION.
Steering, Jan 4, 2020
VEHICLE LOSS POWER STEERING WHILE DRIVING. VEHICLE REVERT TO MANUAL STEERING MODE WHILE DRIVING. IT WAS SO DANGEROUS, NOT ABLE TO DRIVE SAFELY. DURING MY INVESTIGATION I FOUND THAT FORD ALREADY HAD RECALLED FOR SIMILAR FAULT FOR CERTAIN VINS RANGE BUT NOT FOR ALL VINS ( RECALL NOTICE : 15S18/NHTSA RECALL 15V-340). UNFORTUNATELY MY VIN IS INCLUDED IN THE RECALL VINS. THIS ALREADY HAPPENED THREE TIME IN MY CAR, I TOOK MY CAR TO MECHANIC THEY FOUND FOLLOWING TWO ERROR CODE C1277 (POWER STEERING ANGLE SENSOR) C1963 (STABILITY CALIBRATION - 1&2 CIRCUIT FAILURE) I AM ATTACHING ALL THREE INVOICES FROM ALL MECHANIC GARAGES WHERE YOU CAN FIND THEIR FINDINGS.
Steering, Jan 2, 2020
MY STEERING WHEEL KEEPS LOCKING UP. NOT ABLE TO TURN OR DRIVE CAR SAFELY. STEERING HAS BEEN REPAIRED ONCE FROM RECALL BUT STILL QUITS WORKING. NOT SAFE TO DRIVE.
Service brakes, Dec 30, 2019, crash
ON SEPTEMBER 26, 2014, I WAS INVOLVED IN AN ACCIDENT AS WE WERE DRIVING ON A CITY STREET TO WHERE MY PASSENGER SEAT BELT DID NOT WORK UPON FRONTAL HEAD ON IMPACT OR MY AIRBAGS DIDNT GO OFF CAUSING ME TO COLLIDE INTO THE DASH BOARD. THIS CAUSED LIGAMENT TEARING IN MY RIGHT HAND/SHOULDER AS THAT WAS THE INITIAL IMPACT. NOW I HAVE TO CONTINUE TO SUFFER FROM LIMITATIONS ON THE USE OF MY RIGHT HAND/SHOULDER COMPLICATIONS. FOR THE BRAKE ISSUE BEGINNING DECEMBER 1, 2019. IT HAS COME UP THAT THE EMERGENCY BRAKE IS STICKING AND TEARING THROUGH MY BRAKES AS I AM DRIVING ON THE STREET OR EVEN HIGHWAY CAUSING IT TO SMOKE AROUND MY BACK TIRES. I NEARLY LOST MY LIFE ONCE, AND DO NOT WANT IT TO HAPPEN AGAIN, BUT WHEN CHECKING BRAKE RECALLS IT'S ONLY UP TO A 2010 MODEL AND I HAVE A 2012 MODEL. THIS ISSUE HAS CAUSED THE PADDING ON MY BREAKS TO COMPLETELY DISAPPEAR LEAVING ME UNABLE TO COME TO A STOP.