2012 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 2,616

Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.

Primary concernSteering1,511 reports · 58% of complaints
Owner complaints2,616Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,511
  2. Air bags436
  3. Electrical system177
  4. Power train162
  5. Service brakes131
  6. Other or unspecified127
  7. Engine119
  8. Structure101

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21E013000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

    Campaign 19V001000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017

    Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 17V024000 on NHTSA.gov

  6. Steering, electric power assist systemJun 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

    If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

    Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

    Campaign 15V340000 on NHTSA.gov

Representative owner complaints

2,616 reports, newest first.

  1. Seats, Jun 15, 2019

    THE DRIVER SEAT, WHEN I TURN ON THE HEATED SEAT IT GETS SO HOT IT BURNS YOU.

  2. Air bags, Jun 13, 2019

    TAKATA RECALL. WHEN FIXING THE AIRBAG PROBLEM THEY RETURN MY CAR WITH EVERYTHING BROKEN THAT THEY TOUCHED PARTS WERE BROKEN AND DAMAGED . FORD ATTEMPTED TO FIX SOME OF THE ITEMS BUT ALSO MADE THEM WORSE WHEN THEY REPAIRED MY DASHBOARD BUT THEY WILL NOT FIX THE REMAINING ITEMS $6000 APPROXIMATELY IN PARTS ALONE .

  3. Power train, Jun 13, 2019

    SHIFT CABLE OFF TRANSMISSION CABLE BUSHING. PARKED AT HOTEL, SHIFTED TO PARK AND TOOK FOOT OFF BRAKE AND VECHILE BEGAN ROLLING FORWARD. SHIFTER WAS STUCK IN PARK POSITION BUT CAR WAS IN DRIVE. USED E-BRAKE TO AVOID ROLLING INTO NEXT VEHICLE IN FRONT OF ME. CAR WILL NOT START BECAUSE IT IS STILL IN DRIVE.

  4. Air bags, Jun 12, 2019

    TAKATA RECALL - IN FEB 2019, FORD HEADQUARTERS SENT ME A LETTER TELLING ME TO SCHEDULE MY RECALL REPAIR. ON MAR. 11 I TRIED TO DO SO AND WAS PUT ON A "WAITING LIST" FOR PARTS. THIS WEEK I RECEIVED ANOTHER LETTER FROM FORD. IT SAID, "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE." BUT THE DEALER SAYS IT DOESN'T HAVE ANY, THAT THERE ARE 125 PEOPLE AHEAD OF ME ON THE LIST AND THAT "FIRST AVAILABLE" IS THE END OF AUGUST. AT THAT RATE I DOUBT THEY'LL HAVE PARTS FOR ME THIS YEAR. FORD IS GIVING OUT FALSE INFO IN SAYING"PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE." ARE THEY GIVING YOUR AGENCY ACCURATE INFO?

  5. Air bags, Jun 10, 2019

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED INSKEEP FORD AT 317-462-147 (LOCATED AT 2651 W MAIN ST, GREENFIELD, IN 46140) AND WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  6. Steering, Jun 10, 2019

    TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PRINCE FORD OF DOUGLAS (109 WESTGREEN RD, DOUGLAS, GA 31533, (912) 384-2600) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

  7. Steering, Jun 10, 2019

    ELECTRIC POWER ASSIST STEERING SEIZED UP AND ALMOST IMPOSSIBLE TO TURN WHEN AT A STOP, HARDER TO TURN THAN MANUAL STEERING. THERE IS A RECALL FOR THIS: FORD # 15S18, NHTSA # 15V340000 BUT UPON CONTACTING LOCAL DEALERSHIP AND FORD THEY SAY MY VEHICLE IS NOT IN THAT RECALL, UNSURE OF HOW IT ISN'T BECAUSE IT IS IN THE DATE PERIOD AND MANUFACTURED AT HERMOSILLO, MEXICO.

  8. Steering, Jun 10, 2019

    TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT WAS ADDING AIR TO ONE OF THE TIRES ON THE VEHICLE, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" MESSAGES APPEARED ON THE INSTRUMENT PANEL. ALSO, THE STEERING ABILITY BECAME DIFFICULT WHILE DRIVING TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

  9. Steering, Jun 9, 2019

    I WAS DRIVING OUT OF A GAS STATION AFTER FILLING MY TIRES AND AS I WAS DRIVING THE POWER STEERING WENT OUT ON THE CAR AND ERROR MESSAGES CAME UP ON THE DASH. " SERVICE POWER STEERING NOW" THEN ANOTHER ONE AFTER THAT " ADVANCTRAC (FORGOT THE REST). I TOOK IT TO TWO CAR REPAIR PLACES AND IT SAYS ITS A RECALL. I LOOKED UP THE RECALL AND IT WAS EXACTLY THE SAME THING THAT WAS HAPPENING. I THEN CALLED FORD MAIN NUMBER AND FOUND OUT THAT MY CAR WAS MADE IN THE SAME FACTORY AS THE OTHER CARS BEING RECALLED BUT BECASUE MINE WAS OUTSIDE OF THE RECALL DATES THEY CAN'T DO ANYTHING ABOUT IT. MY FRIEND WHO WORKS AT A DEALERSHIP RAN A DIAGNOSTIC SCAN AND THE ALIGNMENT SENSOR IN THE STEERING COLUMN US RUNNING AN ERROR. I CAN'T AFFORD THE COST OF THIS FIX. WHEN WHAT IS HAPPENING IS WHAT'S IN THE POWER STEERING RECALL.

  10. Steering, Jun 8, 2019

    STEERING WENT OUT FORD PUT IN NEW STEERING THAT WENT OUT 2 DAYS LATER FORD SAID IT WAS NOT A RECALL ISSUE NOW I HAVE TO BRING CAR BACK MONDAY 6/10/2019 I DID RESEARCH AND FOUND OUT THERE COULD BE THERMAL ISSUES THAT FORD IS HIDING WITH HEAT SHIELDS SAID WHEN THE CAR FLASHES STEERING PROBLEM IT WENT OUT ABOUT 15 MIN LATER I WAS PARKED AT STORE AND STARTED CAR NO STEERING DROVE 100 FT TO AUTO SHOP THEY REINSTATED AND TOLD BE TO BRING TO FORD FOR POSSIBLE RECALL

  11. Steering, Jun 6, 2019

    NOTE: MILEAGE ON VEHICLE APPROXIMATELY 106,000 MILES. CAR REGULARLY SERVICED AND WELL MAINTAINED. WENT TO THE STORE IN THE VEHICLE. UPON GETTING BACK IN THE VEHICLE IT DID NOT WANT TO TURN ON. AFTER A WHILE THE VEHICLE DID TURN ON AND AS I WAS PUTTING THE VEHICLE IN REVERSE WHILE IN THE PARKING LOT, AND A BUNCH OF ERROR MALFUNCTION MESSAGES/CODES APPEARED ON THE DASH UPON DRIVING. THE STEERING WHEEL BECAME HARD TO/ WOULD NOT TURN UPON DRIVING. I WAS ABLE TO MOVE THE VEHICLE OUT OF HARMS WAY. THIS IS A MAJOR SAFETY ISSUE AND COULD QUITE POSSIBLY HARM/KILL LIVES. THIS VEHICLE HAS HAS NO SERVICE ISSUES AND I HAD NO WARNING.

  12. Steering, Jun 6, 2019

    TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE, BUT THERE WAS NO POWER STEERING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED PLAZA FORD (1701 BELAIR RD, BEL AIR, MD 21014, (410) 838-3100) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2015 PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

  13. Other or unspecified, Jun 3, 2019

    I HAD A LEAK UNDER THE FRONT OF THE CAR, STAINING MY DRIVEWAY. EVEN AFTER HAVING THE PTU REPLACED, I STILL HAD A LEAK. I ONLY REALIZED IT WAS LEAKING WHEN I HAD TO PARK IN A DIFFERENT LOCATION IN MY DRIVEWAY. I BROUGHT IT TO ANOTHER GARAGE. FOUND OUT THAT THE TRANSMISSION TUBE WERE RUSTED, THUS LEAKING TRANSMISSION FLUID. THE GARAGE REPLACED THE TRANSMISSION TUBES, AND REPLACED ALL THE FLUID.

  14. Air bags, Other or unspecified, May 31, 2019

    TAKATA RECALL - FORD DEALERSHIP HAS FAILED TO FIX THIS CARS AIRBAG. I'VE MADE NUMEROUS APPTS THAT HAVE EITHER BEEN CANCELLED OR FORGOTTEN BY THE DEALERSHIP DUE TO UNAVAILABLE PARTS, OR HUMAN ERROR. IVE BEEN TOLD THE PARTS WERE ON ORDER, THE PARTS WERE UNAVAILABLE, THERE WERE FAR TOO MANY RECALLS AND THE DEALERSHIP COULDNT MERT THE DEMAND, AND ALSO COMPLETELY FORGOTTEN ALTOGETHER! DEALERSHIP WAS SUPPOSED TO CALL US TO FIX THIS AFTER FAILED APPOINTMENTS AND NEVER FOLLOWED THROUGH. MY CAR WAS JUST UPDATED WITH A $300 VALUE LOSS BECAUSE OF IT. THIS CAR IS COMPLETELY PAID OFF.

  15. Steering, May 31, 2019

    POWER STEERING MAKES A SCRAPING NOISE WHEN YOU TURN THE STEERING WHEEL. SOMETIMES IT GETS HARDER TO TURN AND THERE ARE NOISES ASSOCIATED WITH IT. IT HAS HAPPENED TO ME WHILE STATIONARY AND WHILE DRIVING WHEN TURNING. I AM AFRAID THAT POWER STEERING WILL FAIL ON THAT CAR LEAVING ME ON THE SIDE OF THE ROAD OR EVEN PUT ME AT RISK FOR AN ACCIDENT.

  16. Steering, Air bags, Electronic stability control (ESC), May 29, 2019, crash

    HIT A DEER AND THE AIR BAG DID NOT DEPLOY. MOVING AT 45 MPH SOMETIMES ON START UP STEERING ASSIST DOESN'T COME ON - PARKED TODAY (05.29.19) ADVANCETRAC LIGHT CAME ON AND THE CAR IS MAKING GROWLING TYPE NOISES.- DRIVING PARKING LOTS AND STREETS

  17. Steering, May 29, 2019

    THE "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING" WARNINGS SHOWED UP WHILE DRIVING DOWN THE INTERSTATE BUT WAS ABLE TO MAINTAIN CONTROL. AFTER TURNING OFF THE CAR AND TURNING IT BACK ON, THE POWER STEERING WARNING CHANGED TO "SERVICE POWER STEERING NOW" AND THERE WAS TOTAL LOSS OF STEERING CONTROL. THE CAR WAS TAKEN TO A FORD DEALER AND SERVICED UNDER THE RECALL 15V340000. TWO WEEKS LATER, WHILE DRIVING DOWN THE SAME INTERSTATE HIGHWAY, THE TWO SERVICE WARNINGS SHOWED UP AGAIN. LIKE THE FIRST TIME, AFTER TURNING THE CAR OFF AND ON, THERE WAS TOTAL LOSS OF STEERING CONTROL. THE CAR WAS TAKEN BACK TO THE DEALER FOR SERVICING BUT THIS TIME THE CAR'S COMPUTER APPARENTLY PRODUCED CODES OUTSIDE OF THE REALM OF THE RECALL WHILE STILL AFFECTING THE SAME SYSTEM. THE REPAIR COST FOR THE SECOND VISIT WAS ABOUT $1,500. CAR MILEAGE IS ONLY 95000.

  18. Steering, May 29, 2019

    WHEN I STARTED MY 2012 FORD FUSION AS NORMAL, THE POWER STEERING DIDN'T WORK AND THE WARNING LIGHTS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" APPEARED ON MY DASH BOARD. I HAVE HAD THE RECALL WORK DONE PREVIOUSLY BUT APPARENTLY THE PROBLEM WAS NOT PROPERLY ADDRESSED AS I HAVE THE SAME ISSUE OCCURRING. IS THERE ANY RECOURSE FOR OWNERS OF THIS VEHICLE OTHER THAN PAYING RIDICULOUS MONEY TO REPAIR IT MYSELF, EVEN THOUGH THIS IS CLEARLY A MANUFACTURING ERROR?!?

  19. Air bags, May 29, 2019

    NO

  20. Fuel/propulsion system, May 28, 2019

    CAR WILL STALL OUT AND GETS NO POWER PERIODICALLY. SOMETIMES THIS HAPPENS IN HEAVY TRAFFIC, ON INTERSTATE, ETC. EXTREMELY DANGEROUS SITUATION AND SEVERAL PEOPLE HAVE HAD SIMILAR PROBLEM WITH THIS CAR. WILL NOT SHOW A CODE WHEN TAKEN TO REPAIR SHOP. HAVE ALREADY HAD THROTTLE BODY REPLACED, FRONT O2 SENSOR. CAR ONLY HAS 62,000 MILES ON IT.

  21. Steering, May 24, 2019

    THE POWER STEERING ASSIST ERROR MESSAGE DISPLAYED UPON STARTING MY CAR. THE NEXT DAY THE SERVICE ADVANCETRAC ERROR MESSAGE ALSO APPEARED. I DID NOT HAVE ANY PRIOR ISSUES WITH THE POWER STEERING. THE FORD DEALERSHIP STATED THAT MY PARTICULAR CAR WAS NOR UNDER RECALL, SINCE I HAVE A 3.5L MOTOR. THE ADVISES ME THAT A NEW EPAS GEAR WAS NEEDED AND THE REPAIR WAS ESTIMATED TO BE ABOUT $2000.

  22. Steering, May 23, 2019

    AS I WAS DRIVING HOME FROM WORK MY STEERING WHEEL BECAME EXTREMELY HARD TO TURN CAUSING ME TO BARELY MISS RUNNING INTO THE BACK OF A 18 WHEELER. LUCKILY I WASN'T FAR FROM MY DAUGHTERS HOUSE. I MADE IT THERE BUT COULD NOT PARK. CAR HAD TO BE PUSHED STRAIGHT BACK INTO A SPOT. NOW THE STEERING WHEEL IS COMPLETELY LOCKED. CAR WILL START WILL MOVE STRAIGHT FORWARD OR BACK. CAN NOT TURN THE WHEEL AT ALL

  23. Service brakes, May 23, 2019, crash

    BRAKES BEGAN TO FEEL SPONGY. I HAD A SMALL ACCIDENT WHEN I COULD NOT BRAKE CAUSING DAMAGE TO ANOTHER'S CAR. REPLACED THE BRAKE PADS, HAD THE SYSTEM BLED BUT NOW I HAVE NO BRAKES. I HAVE NO BRAKE PEDAL AT ALL. REPLACED THE MASTER CYLINDER, FRONT CALIPE, BRAKE BOOSTER, AND BRAKE STILL HAVE NO BRAKE PRESSURE AT ALLL.

  24. Vehicle speed control, Electronic stability control (ESC), Engine, May 22, 2019

    I WENT TO STIVERS FORD ABOUT THE AIR BAG BE TO THE END OF JANUARY AND THE BEGINNING OF FEBRUARY THE MECHANIC TOOK MY RECALL INFORMATION SAID THEY WOULD CALL ME AS SOON AS THE NEW BAGS GOT IN NEVER HEARD FROM THEM I CALLED EVERY MONTH ONLY TO BE TOLD NOTHING CAME IN YET SO I CALLED FORD CUSTOMERS SERVICE THEY HAD ME ON HOLD THE MECHANIC IN MONTGOMERY STATED THAT THERE WAS NO RECORD OF ME EVER BEING THERE. CUSTOMER SERVICE LEFT ME ON THE PHONE WITH THE MECHANIC TO MAKE AN APPOINTMENT SHE HUNG UP THE PHONE I GAVE THE MECHANIC MY FIRST AND LAST NAME THEN HE REPEATED BACK TO ME MY FIRST AND LAST NAME WITH MY ADDRESS KEEP IN MIND HE HAD ALL OF MY INFORMATION IN THE SYSTEM THE WHOLE TIME. SO I MADE AN APPOINTMENT FOR FRIDAY MAY 31 2019. THERE IS A FAULTY TIRE LIGHT ON THAT WON'T GO AWAY EVEN WHEN I HAD THE TIRE CHECKED THE CAR STOPPED IN THE MIDDLE OF THE INTERSECTION DURING THE GREEN LIGHT IN HEAVY TRAFFIC THE 🔧 LIGHT CAME ON WITH THE CHECK ENGINE LIGHT AND THE FLASHING FAULTY TIRE LIGHT . I PUT THE CAR IN PARK AND TURNED OFF THE ENGINE THEN RESTARTED THE CAR AND DROVE HOME I WAS VERY AFRAID BECAUSE THE CARS BEHIND ME WERE MOVING PRETTY FAST I WAS BLESSED TO NOT BE HIT FROM BEHIND. NEXT DAY DROVE THE CAR TO A REPAIR SHOP. EVERY THING WAS WORKING FINE THEY RAN A DIAGNOSIS SHOWING THE THROTTLE WAS STUCK AND WOULD NOT RESET SO IT IS STUCK.

  25. Steering, May 20, 2019

    I WAS DRIVING AS NORMAL, WENT TO PICK UP MY SIBLINGS TO GO SEE OUR DAD. A COUPLE MINUTES AFTER DRIVING FROM GETTING MY SIBLINGS, MY CAR MESSAGE CENTER SAID SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABLE TO MAKE IT TO MY DESTINATION WITHOUT ANY STEERING PROBLEMS. I TURNED MY CAR OFF WHEN I GOT TO MY DAD'S AND WHEN I TURNED IT BACK ON TO LEAVE THE STEERING WHEEL WAS LOCKED AND MY MESSAGE CENTER SAID TO SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC. 3 DAYS LATER I HAVE A LOW TIRE PRESSURE WARNING.