2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Steering, Feb 27, 2019
VEHICLE WAS IN MOTION TURNING INTO DRIVEWAY WHEN THE POWER STEERING ASSIST FAULT CODE COME ON DASH. TURNED VEHICLE OFF DID IT AGAIN. RESTARTED SECOND TIME AND CODE WENT OFF. WAS PREVIOUSLY FIXED UNDER RECALL IN 2015
Steering, Air bags, Feb 25, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME. THE CONTACT HAD BEEN WAITING TO SCHEDULE AN APPOINTMENT WITH LORENZO FORD (30725 S FEDERAL HWY, HOMESTEAD, FL 33030, 1-(305) 307-8039) FOR OVER TWO YEARS. A LOANER VEHICLE OPTION WAS NOT OFFERED. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 15N01 (EPAS STEERING EFFORTS), BUT THE CONTACT HAD NOT RECEIVED A NOTIFICATION VIA MAIL. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY AND THE MANUFACTURER FIELD SERVICE CAMPAIGN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Feb 25, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE POWER STEERING SEIZED, BUT THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOUSE. KOONS FORD SILVER SPRING (3111 AUTOMOBILE BLVD #1, SILVER SPRING, MD 20904, (855) 458-6764) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 112,000.
Air bags, Feb 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARIS FORD (2020 NE LOOP 286, PARIS, TX 75460, (903) 784-2566) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Feb 22, 2019
TAKATA RECALL TRANMISSION SOMETIMES DOES NOT SHIFT CORRECTLY
Air bags, Feb 22, 2019
2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR
Structure, Feb 21, 2019
DRIVERS SIDE DOOR HANDLE DOESN'T WORK. DOOR CAN NOT BE LOCKED. THERE IS A SAFETY RECALL ON THE 2013/2014 FUSION FOR A SIMILAR ISSUE.
Steering, Feb 21, 2019
ON MULTIPLE OCCASIONS I GO OUT TO START MY CAR IN THE MORNINGS & I SEE A WARNING ON MY DASHBOARD STATING POWERSTEERING FAULT. WHEN I ATTEMPTED TO BACK OUT OF MY DRIVEWAY I AM UNABLE TO TO TURN THE STEERING WHEEL. I PULL BACK INTO THE DRIVEWAY SO THAT IM NOT BLOCKING THE ROAD. I CUT THE CAR OFF WAIT A MINUTE AND RESTART AND IT STARTS WORKING AGAIN. I SAW THAT THERE'S A RECALL FOR THE POWERSTEERING. I CONTACTED THE LOCAL DEALERSHIP SETUP AN APPOINTMENT. TOOK THE CAR IN & TOLD ME THEY COULD NOT FIX IT BECAUSE IT DIDN'T SHOW THE CODE DURING THE DIAGNOSTIC. THEY THEN TOLD ME THAT NEXT TIME IT HAPPENED TO NOT SHUT OFF THE CAR AND BRING IT IN OR TAKE A PICTURE. I DON'T KNOW HOW I CAN BRING IT IF I CAN'T DRIVE IT AND A TOW TRUCK ISN'T GOING TO PUT A RUNNING CAR ON THE BACK OF THEIR TRUCK. I DON'T UNDERSTAND IF I COME TO YOU WITH A PROBLEM THAT FALLS INTO A RECALL WHY NOT JUST GO AHEAD & REPLACE IT? I DON'T WANT TO BE IN THE CAR WITH MY KIDS DRIVING AND THIS HAPPENS & I CRASH. LORD FORBIDS IF ANYTHING HAPPENS TO ANY OF US NOR ANYONE ELSE WHEN THIS HAPPENS.
Steering, Feb 20, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO BOB WONDRIES FORD (400 S ATLANTIC BLVD, ALHAMBRA, CA 91801, (626) 380-9079) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Steering, Feb 17, 2019
I HAVE A 2012 FORD FUSION ELECTRIC POWER STEERING WENT OUT ON ME WHILE DRIVING IT ON 2-14-2019 ON THE 99 FREEWAY IN SACRAMENTO CA HAD TO HAVE IT TOW WENT GOT ON COMPUTER BECAUSE ITS A SAFETY PROBLEM AND THERE WAS A RECALL ON THE CAR CALL FORD AND THEY SAID THERE NO RECALL FOR THAT CAR ONLY AIR BAGS I NEED TO NO WHAT I CAN DO ME AND MY KIDS COULD HAVE CRASH
Service brakes, Feb 17, 2019
WHILE DRIVING AWAY FROM MY CURBSIDE PARKING SPOT TO GO TO WORK, THE DASHBOARD LIGHTS STARTED FLASHING AND SAID SOMETHING ALONG THE LINES OF "BREAK SYSTEM FAILURE" OR "CHECK BREAK SYSTEMS", AND I WAS UNABLE TO BRAKE AT ALL. I MANAGED TO CHANGE COURSE AND PULL OVER AND LET THE CAR STOP ON ITS OWN. ONCE STOPPED, I TURNED THE CAR OFF AND THEN BACK ON AGAIN. I TRIED TO SLOWLY MOVE AND THEN BRAKE, AT WHICH TIME THE BRAKES WERE SUCCESSFUL AND STOPPED THE CAR. I DROVE THE SHORT DISTANCE BACK TO MY HOUSE AND TOOK AN ALTERNATE VEHICLE. THIS IS INCREDIBLY CONCERNING CONSIDERING I CARRY MY WIFE AND THREE CHILDREN IN IT AND WE FREQUENTLY TAKE LONG ROAD TRIPS TO SEE FAMILY. HAD THIS HAPPENED ON ONE OF THOSE TRIPS, ESPECIALLY WHILE DRIVING LONG DISTANCES ON FREEWAYS THAT TEND TO BOTTLENECK, THE RESULTS COULD HAVE BEEN DEVASTATING, NOT JUST FOR US BUT ALSO OTHERS.
Air bags, Feb 15, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAM GALLOWAY FORD LINCOLN (1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 807-0288) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Feb 14, 2019
MY 2012 FORD FUSION V6 3.5 HAS A STEERING PROBLEM, STARTED THE CAR PU IT IN GEAR AND STARTED TO DRIVE AND HAD A HARD TIME STEERING . THE DASH HAD A FLASHING MESSAGE SERVICE POWER STEERING AND SENATRAC NEEDS SERVICED FORD DOESN'T HAVE THIS UNDER THE RECALL BECAUSE OF THE MOTOR ,HOWS IS THIS POSSIBLE IF YOU HAVE A STEERING PART THAT HAS A DEFECT DOESN'T MEAN THE MOTOR OR DATE IT WAS MANUFATCURED HAS ANY THING TO DO WITH FAULTY DESIGN FORD AND THE GOVERMENT NEED'S TO STEP UP AND ADDRESS THE ISSUE, IT COULD OF HAPPENED WHILE DRIVING AND CAUSED AN ACCIDENT OR EVEN A FATALITY IF NOT ADDRESSED, JUST BECAUSE OF NO INJURIES OR FATALITIES DOESN'T MEAN IT CAN'T HAPPEN. I SEEN ALOT OF COMPLAINTS TO THIS PROBLEM WHY CAN'T A PERSON HAVE A SAFE VEHICLE LET'S GET THE ISSUE FIXED!!!!!!
Steering, Feb 13, 2019
I WAS DRIVING TO SCHOOL AND SUDDENLY GOT A MESSAGE ON THE DASHBOARD THAT READ 'SERVICE POWER STEERING NOW.' I LOOKED IT UP TO FIND OUT THAT IT IS A VERY COMMON PROBLEM IN A LOT OF FORD FUSIONS. MINE IS A 2012 WITH 63K MILES AND VERY WELL TAKEN CARE OF. I WOULD LIKE AND HOPE FOR THERE TO BE A RECALL ON THIS SO I CAN GET IT FIXED INSTEAD OF PAYING FORD ALL THAT MONEY.
Structure, Feb 13, 2019
I WAS PARKED. I WAS SITTING IN THE DRIVER'S SEAT TRYING TO GET OUT OF THE DRIVER'S SIDE DOOR. I PULLED ON HANDLE AND SOMETHING INSIDE THE DOOR BROKE. I COULD PULL THE HANDLE BUT THE DOOR WOULD NOT OPEN. I COULD NOT OPEN THE WINDOW BECAUSE THE WINDOW WAS FROZEN SHUT. IT WAS QUITE TERRIFYING THINKING I WOULD BE STUCK IN THE COLD. THEN I REALIZED I COULD EXIT THROUGH ANOTHER DOOR BUT I HAD TO CRAWL INTO THE PASSENGER SEAT FROM THE DRIVER'S SEAT. IF THIS HAD BEEN AN EMERGENCY SITUATION, I DON'T THINK IT WOULD BE SAFE FOR THE DOOR TO LOCK SHUT LIKE THAT. SINCE THEN, I HAVE NOT BEEN ABLE TO OPEN THE DRIVER'S SIDE DOOR FROM THE INSIDE, AND IF I CAN'T OPEN THE WINDOW IN FREEZING WEATHER TO REACH OUTSIDE (FROM INSIDE) THE CAR TO OPEN IT, I HAVE TO CRAWL TO PASSENGER'S SEAT TO GET OUT.
Steering, Feb 13, 2019
I FOUND OUT AFTER MY STEERING RANDOMLY STOPPED WORKING THAT THERE WAS A SAFETY RECALL. I'VE HAD THE CAR FOR ABOUT 3 YEARS NOW AND FORD IS REFUSING TO FIX IT. THEY SAID SINCE IT IS OVER 150K MILES THAT THEY DONT HAVE TO. THEY NEVER EVEN NOTIFIED ME ABOUT THE RECALL OR IT WOULD HAVE BEEN FIXED ALREADY. THE CAR WAS BEING DRIVEN THE THE POWER STEERING SHUT OFF. NOW I CANT DRIVE THE CAR AT ALL AND SHOULDNT HAVE TO PAY TO FIX IT. I CALLED CUSTOMER SERVICE AND THE DEALERSHIP WOULDNT HELP ME .
Steering, Feb 12, 2019
THE POWER STEERING WENT OUT WHILE I WAS DRIVING I SEE THERE WAS A RECALL BACK IN 2015. I HAVE ONLY HAD THE CAR THE CAR A YEAR. CAN I TAKE IT TO A FORD DEALER AND HAVE THIS AND MY AIR BAG RECALL FIXED FREE OF CHARGE?
Air bags, Feb 12, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM TIDWELL FORD (2205 BARRETT LAKES BOULEVARD, KENNESAW, GA 30144, (770) 427-5531) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Feb 12, 2019
POWER STEERING FAILED WHILE DRIVING THIS VEHICLE, AND IT COST OVER $1,600 TO REPAIR. FORD MOTOR COMPANY CLAIMS THIS VEHICLE WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER 15V34
Steering, Feb 11, 2019
WHILE DRIVING MY CHILDREN TO SCHOOL, AND ALREADY GETTING CLOSE TO THE DROP OFF LOCATION (INSIDE THE SCHOOL AND WHERE CHILDREN ALREADY WALKING THROUGHOUT THE PARKING LOT) THE STEERING WHEEL LOCKED UP MAKING IT IMPOSSIBLE TO STEER WHILE MY CAR WAS IN MOTION. LUCKILY I WAS JUST TRAVELING AT ABOUT 5MPH, AND THERE WAS NOBODY INFORM OF MY AT THE TIME AND I DID NOT RUN OVER ANY ONE. WHEN THIS HAPPENED, A MESSAGE CAME ON THE DASHBOARD THAT READ SOMETHING ABOUT STEERING FAILURE. I HAD TO DRIVE UP TO A SAFE LOCATION WHERE I LEFT MY VEHICLE PARKED AND HAD TO CALL SOMEONE TO PICK ME UP. THIS IS MY WIFE'S CAR BUT ON THIS DAY I TOOK MY KIDS TO SCHOOL. HAD IT BEEN HER DRIVING OR IF I OR HER WERE TRAVELING AT A HIGHER SPEED I FEAR THERE WOULD HAVE BEEN A VERY DIFFERENT OUTCOME.
Steering, Feb 10, 2019
DURING DRIVING MY FUSION THE DAHBORD STARTED SHOWING THE ELECTRIC POWER ASSIST SYSTEM AND THE CAR BECAME HARD TO TURN LIKE I HAD NO POWER STEERING .I TOOK IT TO FORD AND WAS TOLD IT WAS A RECALL ON MY CAR BUT I HAD MISSED THE RECALL DATE FOR IT TO BE REPAIRED AND THAT FORD WAS NOT OBLIGATE TO REPAIR IT THAT IT WAS MY PROBLEM.CALLED WERE I GOT THE CAR FROM THEY TOLD ME IT WAS REPAIRED BECAUSE YOU CAN'T SELL A CAR WITH A RECALL.ICALLED FORD AND GOT MY CALL PASSED AROUND AND STILL NO GOOD ANSWER TO WHY MY CAR IS STILL NOT UNDER RECALL BECAUSE IT WAS NOT FIXED PROPERLY BECAUSE THERE'S NO RESPOND WHY THE NEXT BUYER SHOULD BE STUCK WITH THE SAME PROBLEM.SHAME ON FORD.
Steering, Feb 9, 2019
LOSS OF POWER STEERING, SERVICE POWER STEERING NOW, WARNING ON DASH. CODE READS STEERING COLUMN ANGLE SENSOR, FAILURE OCCURED WHILE IN MOTION, INNER CITY TRAFFIC
Steering, Feb 8, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED, AND THE POWER STEERING AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE ENGINE WAS POWERED OFF. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITHOUT POWER STEERING ABILITY. THE CONTACT CALLED SUNKLAND FORD AT (760) 241-7751 (LOCATED AT 15330 PALMDALE RD, VICTORVILLE, CA 92392) AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,792.
Air bags, Feb 8, 2019
TAKATA RECALL
Air bags, Feb 7, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. CUTTER FORD (98-015 KAMEHAMEHA HWY, AILEA, HI 96701) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.