2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Air bags, Mar 27, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LYNCH FORD (410 US 30, MT VERNON, IA 52314) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Engine, Fuel/propulsion system, Mar 23, 2019
I WAS GOING 55 MILES AN HOUR ON BUSY STREET IN FLORIDA, ALL OF SUDDEN CAR WAS GETTING NO GAS, HAD TO PULL OVER, SHUT OFF CAR AND RESTART, THIS HAS HAPPENED TWICE, VERY SPURATIC, VERY DANGEROUS, HAD IT TOWED TO EXECUTIVE AUTO, THEY COULD NOT FIND ANYTHING, AND COULD NOT GET IT TO FAIL AGAIN. DO NOT TRUST IT
Air bags, Mar 23, 2019
TAKATA RECALL: RECEIVED NOTICE FOR MY VEHICLE, CONTACTED SERVICE DEPARTMENT AT OLATHE FORD (KANSAS). WAS INFORMED THAT PARTS WERE UNAVAILABLE AND THAT THEY WOULD BE UNABLE TO ORDER THEM FOR 'MONTHS'.
Steering, Mar 22, 2019
DRIVING WHEN ALL OF A SUDDEN I COULD NOT STEER MY CAR. POWER STEERING ASSIST FAULT MESSAGE.
Air bags, Mar 21, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERALD FORD (208 HANSEN BLVD, NORTH AURORA, IL 60542, (630) 401-8097) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Mar 19, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO PAUL MILLER FORD (LOCATED AT 975 E NEW CIRCLE RD, LEXINGTON, KY 40505, (888) 776-0844) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Air bags, Mar 19, 2019
TAKATA RECALL - FORD IS LIMITING THE NUMBER OF AIRBAGS BEING SENT TO THE DEALERSHIP HERE IN ROANOKE VA TO 6 PER WEEK. THIS WILL MAKE IT SOME 10 TO 12 WEEKS BEFORE MY CAR IS REPAIRED. ADDITIONALLY, I HAVE ASKED A NUMBER OF TIMES HERE AND AT THE FORD DEALERSHIP IN MANASSAS VA IF MY VEHICLE WAS INVOLVED IN THIS PROBLEM, AND WAS ALWAYS TOLD NO. WHY WAS FORD ALLOWED TO HOLD BACK ON THIS PROBLEM FOR SO LONG? WAS THERE A COVERUP BY FORD OF THE PROBLEM?
Air bags, Mar 18, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BILL MARSH FORD GAYLORD (1928 S OTSEGO AVE, GAYLORD, MI 49735) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Mar 15, 2019, crash
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS PARKED WITH THE KEY REMOVED FROM THE IGNITION, IT ROLLED AWAY AND CRASHED INTO ANOTHER PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Air bags, Mar 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330)-533-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 15, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434) WHO STATED THAT FORD HAD NOT PROVIDED PARTS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Electronic stability control (ESC), Mar 13, 2019
ON MARCH 11, 2019 AS I WAS DRIVING ON THE HIGHWAY, THE STEERING WHEEL LOCKED UP AND WITH ALL MY STRENGTH WAS BARELY ABLE TO NAVIGATE MY 2012 FORD FUSION SAFELY TO MY HOME. DURING THIS INCIDENT I HAD THE 'SERVICE POWER STEERING NOW' INDICATION ON THE IPC (INSTRUMENT PANEL CLUSTER) AS WELL AND AN ADVANTRAC (FORD'S TRACTION CONTROL SYSTEM) LIGHT. THE FOLLOWING DAY I CALLED AND ASKED THE FORD SERVICE ADVISOR IF THERE HAD BEEN A RECALL IN THE PAST FOR POWER STEERING ISSUES ON THIS MODEL. HE SAID NO BUT FOR ME TO TAKE THE CAR IN FOR A DIAGNOSTIC CHECK. I HAD MY CAR TOWED TO CORWIN FORD ON MARCH 12 FOR A CHECK-UP. ON SUCH DATE I GET A CALL FROM CORWIN FORD NOTING THEY WOULD NEED TO REPLACE EPAS AND FRONT SUSPENSION FRONT AND REAR LOWER CONTROL ARMS FOR $3,420. AND ONCE AGAIN, THE SERVICE ADVISOR STATED THAT THERE HAD NEVER BEEN A RECALL FOR THIS ISSUE. I CAN'T AFFORD TO FIX THIS ISSUE AND WILL BE HAVING MY CAR TOWED BACK TO MY HOUSE TOMORROW. I PAID FORD $144 TODAY FOR THE SERVICE CHECK.
Steering, Air bags, Mar 13, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE STEERING WHEEL SEIZED AND WOULD NOT MOVE. WHEN THE CONTACT'S SON BROUGHT THE VEHICLE HOME FROM COLLEGE, THE STEERING WHEEL WAS FINE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED AGAIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). ALSO, THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GILLIE HYDE FORD (610 HAPPY VALLEY RD, GLASGOW, KY 42141) WHERE THE MECHANICS ONLY REPAIRED THE AIR BAG AND WERE WAITING FOR THE CONTACT TO GIVE PERMISSION TO SERVICE THE STEERING WHEEL. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY STEERING RECALLS. THE CONTACT WAS HOLDING OFF ON THE STEERING REPAIR UNTIL A RECALL WAS ISSUED; HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE POWER STEERING WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE/PROBLEM ON MONDAY, 4/1/19. THEY SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. THEY REFUSED TO PROVIDE ANY ASSISTANCE WITH CHECKING THE VEHICLE OR MAKING REPAIRS. THE FAILURE MILEAGE WAS 87,000. *TT*JB
Steering, Electrical system, Electronic stability control (ESC), Mar 13, 2019
VEHICLE WAS STATIONARY WHEN POWER STEERING WENT OUT AND ADVANCE TRAC. DEALERSHIP FAILS TO ACKNOWLEDGE WHY THEY ADVISE A NEW POWER STEERING RACK AND NEW CONTROL ARMS. WAS TOLD CONTROL ARMS ARE SEIZING UP PUTTING TOO MUCH STRESS ON THE POWER STEERING AND SHORTENING IT OUT. WHY NOT PERFORM THE RECALL WORK FIRST TO SEE IF IT FIXES IT RATHER THAN PROPOSE ALMOST $4,000 WORTH OF REPAIRS? THE RECALL I'M REFERRING TO IS 15V340 AND 15S18
Steering, Mar 12, 2019
POWER STEERING WENT OUT FOLLOWING A FLAT TIRE.
Air bags, Mar 12, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) INDICATED THAT THE PART MAY BECOME AVAILABLE WITHIN WEEKS OR MONTHS. THE DEALER MADE NO MENTION OF A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Mar 12, 2019
A COUPLE WEEKS AGO I STARTED MY VEHICHE TO LEAVE WORK. WHEN TRYNG TO STEER THE CAR, I NOTICED IT VERY DIFFICULT TO TURN. I NOTICED THEN ON THE DASH BOARD A POWER STEERING ASSIST FAULT. I WAS ABLE TO DRIVE CAR HOME AND LEFT IT PARKED UNTIL SOME INVESTIGATION ONLINE TO AS WHAT THE PROBLEM WAS. I PULLED UP A REPORT FROM FORD MOTOR CO. THAT THER WAS A SAFETY RECALL 15S18 FOR CERTAIN MODELS AND MODEL YEARS. FORD FUSION 2011-2012 WAS ON THE LIST WITH BUILD DATES SEPT. 7, 2010-FEB. 28, 2012. I CALLED THE FORD CUSTOMER SERVICE NUMBER 1-866-436-7332 TO CONFIRM THERE WAS A SAFETY RECALL FOR THE POWER STEERING AS WELL AS THE PASSAHGER AIRBAG MODULE. THE GENTELMAN TOLD ME AFTER I GAVE HIM MY VIN NUMBER THAT THE TWO SAFETY RECALLS WERE WITHIN MY VIN NUMBER. I THEN PROCEEDED TO SCHEDULE MAINTENANCE ON BOTH SAFETY DEFECTS ON MY CAR SET FOR 3/8/19. LATER IN THE DAY, THE SERVICE DEPT. NOTIFIED ME THAT THE STEERING FAILURE WAS NOT UNDER THE RECALL BECAUSE OF THE BUILD DATE OF THE VEHICHLE. I CALLED FORD BACK ON 3/12/19 FOR ANOTHER VERIFICATION OF THE EFFECT THAT THE POWER STEERING WAS NOT COVERED UNDER RECALL, EVEN THOUGH CAR YEAR AND MILEAGE WAS WITHIN EXTENDED COVERAGE OF A SAFETY RECALL. THEY TOLD ME AGAIN THAT THE STEERING FAILURE WAS NOT UNDER RECALL DUE TO BUILD DATE AND THERE WAS NOTHING ELSE THEY COULD DO. THEY RECOMMENDED I CONTACT NHTSA.GOV TO REPORT THIS ISSUE. DUE TO THE FACT THAT THE POWER STEERING FAILURE WAS A SAFETY RECALL IN PREVIOUS 2011-2012 FORD FUSIONS DOES NOT HELP EXPLAIN THAT A SAME SAFETY FAILURE WOULD NOT BE INCLUDED IN OTHER MFG. DATE VEHICLES WITH A SEPERATE DATE.
Other or unspecified, Mar 9, 2019
WHEN MOVING, A STRONG BLOW AND VIBRATION OCCURS IN THE CAR AS A RESULT OF CHANGING THE CHANGES IN THE LIME
Steering, Suspension, Power train, Mar 8, 2019
THE LOW TIRE PRESSURE LIGHT CAME ON INSIDE THE DASH AS I WAS PULLING INTO MY DRIVEWAY. SO I DROVE ABOUT .01MILE TO GET AIR. AFTER I PUT AIR IN THE TIRE,STARTED THE CAR AND IMMEDIATELY GOT A WARNING THAT POWER STEERING NEEDED SERVICING. THEN GOT ANOTHER WARNING THAT ADVANCE TRACK NEEDED SERVICING. ALL HAPPENED AT THE SAME TIME AND THE POWER STEERING WAS COMPLETELY GONE OUT. THE DEALERSHIP QUOTED ME $1809 TO FIX THE STEERING RACK. THE SERVICE DEPT SAID THE GEAR INSIDE THE POWER STEERING RACK HAS GONE BAD AND THE CONTROL ARMS IT SITS ON HAS WORN OUT THE GEAR THEREFORE NEEDING FRONT LOWER CONTROL ARMS COSTING $1213.23
Steering, Mar 8, 2019
THE ELECTRIC STEERING UNIT FAILED AS DESCRIBED IN A RECALL FOR OTHER FORD FUSION VEHICLES, BUT MINE SPECIFICALLY WAS NOT COVERED UNDER RECALL.
Other or unspecified, Mar 6, 2019
THE DRIVER INSIDE DOOR HANDLE WILL NOT OPEN DOOR. I SEE THERE HAVE BEEN RECALLS FOR MODELS BEFORE AND AFTER 2012 FOR THIS PROBLEM. I AM 70 YRS OLD AND CANNOT REPAIR THIS MYSELFLF NOT HAVE FUNDS TO HAVE REPAIR. IS THERE A RECALL FOR THIS MODEL AND PROBLEM
Steering, Service brakes, Mar 6, 2019
I WAS DRIVING THE VEHICLE ON A CITY STREET WHEN THE BREAK ABS LIGHT CAME ON. TOOK IT TO THE FORD DEALERSHIP AND THEY INFORMED ME THAT THE HYDRAULIC CONTROL AND THE ELECTRIC CONTROL WHERE IN NEED OF REPAIR AT A TOTAL OF $2749. THIS IS A WEIRD ISSUE THAT SEEMS LIKE IT SHOULD BE RECALLED. THE CAR WAS WORKING PERFECTLY AND I HAVE GOTTEN ALL THE TUNE UPS AND KEPT THE CAR UP.
Steering, Mar 6, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WAS MALFUNCTIONING. THE FAILURE OCCURRED TWICE. AFTER THE FIRST FAILURE, KERRY FORD (155 W KEMPER RD, CINCINNATI, OH 45246, (513) 671-6400) REPROGRAMMED-THE ELECTRIC POWER STEERING, BUT THE FAILURE RECURRED. AFTER THE SECOND FAILURE, AN UNKNOWN DEALER STATED THAT THE FIRST DEALER MIGHT NOT HAVE REPAIRED THE FAILURE CORRECTLY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFEREED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Power train, Mar 4, 2019
TL* THE CONTACT OWNED A 2012 FORD FUSION. WHILE DRIVING IN FIRST AND SECOND GEARS, THE VEHICLE VIOLENTLY HESITATED AND VIBRATED. THE VEHICLE WAS TAKEN TO PARKWAY FORD NORTH (3150 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105, (877) 836-4271) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPAIRED TWICE DUE TO THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 149,000.
Latches/locks/linkages, Mar 1, 2019
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE TRUNK OPENED AND THE TRUNK WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,458.