2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Air bags, Jun 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TOD DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FUTURE FORD LINCOLN OF CONCORD, 2285 DIAMOND BLVD, CONCORD, CA 94520, (888) 415-4242) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electronic stability control (ESC), Jun 19, 2018
SINCE OWNING THE VEHICLE THERE HAVE BEEN INSTANCES WHERE THE POWER STEERING ASSIST WARNING WOULD FLASH ON MY DASH, TYPICALLY DURING COLD WEATHER. I COULD TURN THE CAR OFF AND THEN BACK ON AND THE ISSUE RESOLVED ITSELF. I PURCHASED THE VEHICLE IN LATE 2012. IT HAPPENS WHEN I GO TO START IT AFTER IT SITTING OVERNIGHT OR WHILE I AM AT WORK FOR 8 HOURS. AS OF YESTERDAY (6/18) I BEGAN HAVING TROUBLE WITH THE POWER STEERING WHEN I WENT TO LEAVE WORK AND DRIVE HOME. I TURNED THE CAR OFF AND TURNED IT BACK ON AND THE ISSUE ONCE AGAIN RESOLVED ITSELF. THIS MORNING (6/19) I WENT TO START MY CAR TO LEAVE FOR WORK AND THE POWER STEERING ASSIST/ADVANCETRAC MESSAGE FLASHED ON MY DASH. THE ADVANCETRAC NOTIFICATION IS NEW, IT NEVER HAPPENED UNTIL THIS MORNING. I HAVE NO POWER STEERING WHATSOEVER. I HAVE READ MULTIPLE REPORTS OF THIS HAPPENING TO OTHER FUSIONS OF THE SAME YEAR AS MINE. THE DEALERSHIP TOLD ME THAT IT WOULD BE $1500+ TO REPAIR THIS. IT IS AN ONGOING ISSUE THAT HAS BEEN HAPPENING SPORADICALLY SINCE THE VEHICLE WAS PURCHASED.
Steering, Jun 19, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO STEER. GLENN FORD (4080 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 587-9020) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS GIVEN CONFLICTING INFORMATION AS TO WHETHER OR NOT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. THE VIN WAS NOT AVAILABLE.
Steering, Jun 14, 2018
WHILE TURNING ONTO A HIGHWAY MY CAR BEGAN TO LURCH. I PULLED OVER AND HAD ASSUMED THERE WAS AN ISSUE WITH MY BRAKES. AS A PRECAUTION, I HAD THE CAR TOWED BACK TO MY HOME. I THEN TOOK THE CAR TO AN AUTO SHOP TO HAVE THE BREAKS INSPECTED. THE TECHNICIAN TOLD ME THAT THE BREAKS WERE FINE BUT THAT HE HAD FOUND THE FOLLOWING CODES: C1963, C1963-EO, AND C1278-20. I DISCOVERED THAT THERE WAS A RECALL FOR STEERING RELATED ISSUES WITH 2012 FORD FUSIONS. WHILE AT A FORD DEALERSHIP I WAS TOLD MY CAR DID NOT APPLY TO THE RECALL AND WAS QUOTED $3,800 FOR THE REPAIR. I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE AND THAT THE WHEEL COULD COME OFF WITHOUT NOTICE.
Steering, Jun 14, 2018
DRIVING CAR AND SERVICE POWER STEERING NOW FLASHES AND CAR BECOMES HARD TO STEER--COULDN'T TURN.
Air bags, Jun 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR., FORT MYERS, FL 33907, (239) 936-2193) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Service brakes, Jun 13, 2018
I'VE HAD MY BRAKES SERVICED MULTIPLE TIMES, BUT MY BRAKE PEDAL KEEPS FAILING AND GOING ALL THE WAY DOWN TO THE FLOOR.
Steering, Jun 11, 2018
SERVICE POWER STEERING NOW" AND " SERVICE ADVANCETRAC" ERROR'S OCCURRED AT THE SAME TIME. VEHICLE WAS STATIONARY WHEN THIS HAPPENED
Structure, Jun 9, 2018
THE FRONT, PASSENGER-SIDE DOOR DOES NOT LOCK ALL THE TIME. TO GET IT TO LOCK, YOU HAVE TO HOLD THE DOOR LATCH CLOSED AND MANUALLY PRESS THE LOCK LEVER ON THE DOOR. LOCKING IT WITH THE FOB DOESN'T WORK, NOR DOES PRESSING THE LOCK SWITCH (THAT NORMALLY LOCKS ALL THE DOORS IN THE CAR).
Structure, Jun 9, 2018
A COUPLE DAYS AGO, I GOT TO WORK AND THE FRONT, DRIVER-SIDE DOOR WOULD NOT OPEN FROM THE INSIDE. IT UNLOCKS JUST FINE, BUT THE ONLY WAY TO OPEN IT IS TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE.
Air bags, Jun 8, 2018
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY EXPRESSING CONCERNS WITH THE TAKATA AIRBAG RECALL. *LD *JS
Air bags, Jun 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PASO ROBLES FORD-LINCOLN (2401 OAKWOOD ST, PASO ROBLES, CA 93446, (805) 239-3673) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT A LETTER WOULD BE MAILED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Jun 7, 2018
DRIVING AT A SPEED OF AROUND 35MPH, THE POWER STEERING AND ADVANCTRAC WARNING LIGHT CAME ON. DRIVING WAS OKAY. PARKED CAR, TURNED IT OFF AND THEN BACK ON, POWER STEERING SERVICE NOW LIGHT CAME ON AND LOSS OF STEERING OCCURRED. CAR WAS TOWED TO NORTH HAMPTON, NH FORD... POWER STEERING WAS COMPLETELY REPLACED [ALONG WITH 4 BRAKE PADS]. LESS THAN 3 WEEKS LATER, SAME INDICATOR WARNING CAME ON WHILE DRIVING ON THE HIGHWAY ~50MPH. BROUGHT BACK TO RAYNHAM, MA FORD DEALERSHIP... THEY REPLACED FRONT STRUTS, O2 SENSOR, RESET COMPUTERS... HAD THE CAR BACK LESS THAN A FULL DAY... SAME POWER STEERING WARNING/ADVANCTRAC WARNING CAME ON WHILE DRIVING A BACK ROAD UNDER 30MPH... TURNED CAR OFF, TURNED BACK ON, POWER STEERING COMPLETELY GONE AGAIN. IT WAS COMPLETELY REPLACED LESS THAN A MONTH AGO. NOW EXPENSES OVER $5K FOR REPAIRS, AND THE CARS STEERING IS GONE. WAITING FOR DEALERSHIP TO DIAGNOSE THIS TIME. SEARCHED BY VIN FOR RECALLS THE FIRST GO ROUND, AND NOTHING CAME UP.... NOW IT LISTS AN EPAS STEERING EFFORTS... WHICH THROUGH RESEARCH SHOWS HAS BEEN OUT FOR A WHILE, SO WHY WAS THIS NOT LISTED FOR MY CAR BEFORE!?
Electrical system, Other or unspecified, Engine, Jun 6, 2018
WHEN DRIVING THE VEHICLE ON AN INCLINE, OR THE ENGINE IS UNDER LOAAD, THE TEMPERATURE GAGUE GOES UP, BUT AS SOON AS I COME OUT OF IT, THE TEMPERATURE RETURNS TO NORMAL. I HAVE HAD IT TESTED AND IT IS NOT ACTUALLY OVERHEATING. HAVE A NEW WATER PUMP, THERMOSTAT, SENSOR AND RADIATOR. ALSO, THE CAR SYMBOL ON THE INSTRUMENT PANEL IS ON AND ALL DOORS AND TRUNK ARE CLOSED. HAD TO TAKE IT TO THE DEALER, THEY'VE DETERMINED IT IS ELECTRICAL AFTER THE "DIAGNOSTIC", BUT ARE STILL TROUBLE SHOOTING AFTER A WEEK TO DETERMINE THE EXACT CAUSE.
Air bags, Jun 4, 2018
TAKATA RECALL. TO DATE I STILL HAVE THE DEFECTIVE AIRBAG IN MY VEHICLE AND RECEIVED A LETTER ON JUNE 2, 2018 THAT RESOLUTION IS STILL PENDING AND THEY ARE OFFERING A RENTAL CAR INDEFINITELY. I DO NOT FEEL THAT THIS IS ADEQUATE. RENTAL CAR AGENCIES HAVE BASE MODEL VEHICLES AND DO NOT HAVE NEAR THE FEATURES MY FUSION INCLUDES. OUR STATE REQUIRES HANDS FREE MOBILE DEVICE USAGE AND THE RENTAL CARS ARE NOT EQUIPPED FOR THIS UNLESS YOU RENT A HIGHER END MODEL. I WAS ALSO ADVISED BY MY LOCAL DEALER THAT THE RENTAL HAD TO BE REAUTHORIZED EVERY 30 DAYS. THIS IS A HUGE INCONVENIENCE BUT THE ONLY OTHER OPTION IS TO GAMBLE ON THE AIRBAG AND POTENTIAL INJURY. THIS CAR HAS BEEN IMPECCABLY MAINTAINED WITH ALL MAINTENANCE DONE THROUGH MY LOCAL FORD DEALERSHIP. I FEEL THAT ALL OF THE MONEY I'VE INVESTED IN BOTH THE VEHICLE AND ITS MAINTENANCE ARE NOW WASTED. IT HAS BEEN MORE THAN A YEAR SINCE THIS RECALL WAS ISSUED AND IT IS CLEAR FORD IS UNABLE TO REMEDY IT. AT THIS POINT FORD SHOULD BE REQUIRED TO BUY BACK THIS CAR WITH A SUITABLE AMOUNT OF COMPENSATION FOR THE LOSS OF MY INVESTMENT.
Air bags, Jun 3, 2018
TAKATA RECALL REMEDY IS STILL UNAVAILABLE AFTER MORE THAN A YEAR SINCE I RECEIVED THE NOTICE OF THE TAKATA RECALL. I'M CONCERNED ABOUT THE SAFETY OF MY PASSENGERS OR THE DECREASE OF THE VEHICLE'S VALUE IN CASE I WOULD TRY TO SELL IT.
Steering, Jun 1, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE CONCERNING THE ELECTRONIC POWER STEERING (EPS). INITIALLY, THE EPS WARNING INDICATOR HAD NOT ILLUMINATED; HOWEVER, AS THE FAILURE PROGRESSED, THE WARNING INDICATOR KEPT FLASHING. THE CONTACT STATED THAT THE STEERING WHEEL WAS HARD TO MANEUVER IN EITHER DIRECTION WHEN THE FAILURE OCCURRED. A DEALER HAD NOT BEEN CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,440.
Visibility/wiper, May 30, 2018
SUN VISORS DO NOT STAY IN THEIR SEATING CLIPS. THIS CAUSES THEM TO FALL INTO OUR FIELD OF VISION UNEXPECTEDLY. ALSO, WHEN USING THEM, THEY DROOP INTO OUR FIELD OF VISION
Air bags, May 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB THOMAS FORD INC. IN HAMDEN, CONNECTICUT WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERREBONNE FORD LINCOLN (339 ST CHARLES ST, HOUMA, LA 70360, (985) 876-5100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 29, 2018
TAKATA RECALL, TAKATA HAS FAILED TO PROVIDE THE PARTS TO FORD TO REPAIR THEIR DEFECTIVE AIRBAG INFLATORS FOR OVER 1 YEAR. TAKATA'S FAILURE PUTS MY FAMILY & I AT RISK OF PERSONAL INJURY.
Air bags, May 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLLEGE STATION FORD, 1351 EARL RUDDER FWY. S, COLLEGE STATION, TX 77845, (979) 431-3382) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, May 29, 2018
VEHICLE WAS SLOWING DOWN FROM 35MPH TO TAKE A RH TURN INTO PARKING LOT. UPON INITIATING TURN, POWER STEERING FAILED & SERVICE ADVANCETRAC WARNING LIGHT ILLUMINATED. FAILURE OCCURRED AS VEHICLE HAD STARTED TURN, CREATING AN IMMEDIATE HIGH-FORCE PULL TO THE LEFT AND REQUIRING CORRECTIVE DRIVER ACTION TO CONTINUE WITH THE RIGHT TURN OR IMPACT CARS IN THE PARKING LOT. DRIVER WAS ABLE TO CONTINUE TURN AND BRING VEHICLE TO A SAFE STOP, ALBEIT VERY DIFFICULT GIVEN GRIP STRENGTH REQUIRED TO MAINTAIN TURN ON STEERING WHEEL WITHOUT POWER STEERING. UPON
Other or unspecified, May 25, 2018
ON INTERSTATE 59 ALABAMA CAR WENT DEAD LOSED ALL POWER BATTERY LIGHT CAME ON A SECOND GOT OFF ROAD TRIED TO CRANK TURNED KEY ON AND CAR KEPT GRINDING LIKE IT WAS TRYING TO CRANK WITHOUT TOUCHING KEY HAD TO TURN IT TO OFF TO STOP IT FROM TRYING TO CRANK SET THERE FOR 30MIN THEN STARTED.. GOT HOME 30 MILES LATER. STARTED OFF THIS MORNING DIED AGAIN 2 BLOCKS FROM HOUSE. SAME THING AGAIN
Steering, May 23, 2018
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. THE DEALER (DON HINDS FORD INC., 12610 FORD DR., FISHERS, IN 46038) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 182,000.