2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Steering, Electrical system, Electronic stability control (ESC), Apr 15, 2016
MU 2012 FORD FUSION LOST POWER TO THE STEERING ON THE HIGHWAY SO WHEN I PULLED THE STEERING WHEEL HARD SO I CAN GET TO THE SIDE OF THE HIGHWAY WHEN I FINALLY GOT TO TO THE SIDE OF THE HIGHWAY I TURNED THE CAR OFF AND TURNED IT BACK ON THE STEERING WHEEL WILL NOT MOVE AND A MESSAGE ON THE DASHBOARD APPEARS AND SAY SERVICE "POWER STEERING KNOW" SO I HAD TO CALL A TOW TRUCK AND WHEN IT GOT TO THE DEALERSHIP THEY SAID IT IS A PROBLEM WITH ELECTRONIC STEERING RACK AND PINION FAULTY AND IT WOULD COST ME 1,500 DOLLERS TO GET IT FIX SO I STARTED RESEARCHING ON THE NHTSA WEBSITE AND FOUND OUT IT WAS A RECALL BUT MY CAR WAS NOT AFFECTED AND I DON'T KNOW HOW CAUSE ITS ALOT OF PEOPLE WITH THIS SAME PROBLEM WITH THEIR 2012 FORD FUSION.
Steering, Apr 14, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOTS POWER STEERING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 90,069.
Fuel/propulsion system, Apr 7, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A LEAKY FUEL TANK AND CANISTER PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Power train, Apr 6, 2016
THE VEHICLE HAS A HARD SHIFT BETWEEN 1ST AND 2ND GEAR. ALSO THE CAR WILL HAVE A HARD JERKING WHILE DRIVING.. THIS DOESNT HAPPEN ALL THE TIME BUT IS GETTING NOTICBLY WORSE.
Steering, Apr 6, 2016
SHORTLY AFTER STARTING MY VEHICLE, THE POWER STEERING FAILS AND THE ALARMS SOUND LEAVING MY VEHICLE UNABLE TO PERFORM SAFELY. THIS HAPPENS RANDOMLY AND WITHOUT NOTICE. THERE ARE NO KNOWN CONTRIBUTING FACTORS. I'VE CONTACTED MY DEALERSHIP AND THEY'VE STATED THAT MY VEHICLE ISN'T COVERED UNDER THE RECALL AND TO REPAIR THE ISSUE COULD COST UP TO $1,600
Steering, Apr 6, 2016
I HAD A SERVICE ADVANCTRAC LIGHT ON MY DASH AND THEN A POWER STEERING FAILURE LIGHT ACTIVATE ON THE DASH AS I WAS DRIVING DOWN THE ROAD AT APPROX. 40MPH. I WAS ABLE TO GET THE VEHICLE HOME SAFELY. ARRIVED HOME AND WENT ONLINE AND FOUND A RECALL FOR THIS PROBLEM ON THE 2012 FUSIONS. I TOOK TO FORD AND THEY WANT ME TO PAY $1600 TO REPLACE WHAT THEY CALL A RACK AND PINION ISSUE.
Steering, Apr 5, 2016
EVERY TIME I TURN MY CAR ON THE STEERING WHEEL IS VERY STIFF AND WITH LIGHT NOTIFICATION SAYING " POWER STEERING ASSIST FAILED"... MY CAR HAS POWER STEERING FLUID IN IT. I HAVE TO TURN MY CAR OFF AND WAIT ABOUT 20 MINS TO TRY TO START IT AGAIN.
Other or unspecified, Apr 5, 2016
THE DRIVERS SIDE DOOR LATCH IS BROKEN, DOOR BOUNCE BACK, WILL NOT LOCK.. I HAVE TO LIFT THE HANDLE AND PUSH THE LATCH UP TO SHUT THE CAR DOOR.
Steering, Apr 4, 2016
I REPLACED A FLAT TIRE ON MY VEHICLE NO PROBLEMS BEFORE HAND. ONCE I PUT THE SPARE ON AND PROCEEDED TO DRIVE MY STEERING WAS HARD TO CONTROL. I MANAGED TO GET THE VEHICLE HOME. I IMMEDIATELY CHANGED THE TIRE AND ASSUMED THAT THE LIGHTS WILL BE GONE. I HAVE A MESSAGE FOR SERVICE POWER STEERING, ADVANCE TRAC. I TOOK IT TO FORD DEALERSHIP THEY SAID THEY DIDN'T HAVE A RECALL. I LOOKED AND RESEARCH AND FOUND THAT THERE IS ONE BUT MY VIN WASN'T UNDER IT.
Steering, Other or unspecified, Electronic stability control (ESC), Apr 2, 2016
DRIVING AT 60 MPH I COULD HEAR FRICTION WORSENS AND CAR WOULD LOSE MOMENTUM EASILY BECAUSE OF THE FRICTION. THEN I START TO HEAR A KNOCKING SOUND SOMEWHERE IN THE ENGINE PERHAPS OR THE WHEEL UNSURE AND AS ALL THAT WORSENS, I CAN FEEL THE CAR LOSING CONTROL LIKE IT'S GOTTEN A FLAT TIRE. POWER STEERING GOT STIFFER WHILE THE CAR KIND OF DRIFTED LEFT AND THEN RIGHT AS THO I WAS GOING TO LOSE CONTROL OF THE VEHICLE. IT WAS REALLY SCARY SO I IMMEDIATELY SLOWED DOWN BECAUSE I HAD NO CONTROL ON THE STEERING.
Engine, Apr 1, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 60 MPH, AN ABNORMAL SOUND WAS HEARD FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FLYWHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 05/18/16*LJ *TR
Service brakes, Apr 1, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT THAT WHILE REVERSING AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE VEHICLE WAS AT AN INCLINE AND SHE CONTINUED TO DEPRESS THE BRAKE PEDAL BUT IT TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT TURNED VIOLENTLY TO THE RIGHT IN ORDER TO AVOID CRASHING INTO THE NEIGHBORS HOUSE AND CRASHED INTO A FENCE ON THE DRIVERS SIDE. THE VEHICLE WAS TOWED TO THE DEALER BUT THE FAILURE WAS UNDETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Structure, Mar 30, 2016
PARKED IN THE DRIVEWAY, SHUT OFF ENGINE, TRIED TO EXIT THE VEHICLE. INSIDE DRIVER'S DOOR RELEASE MECHANISM BROKE, AND FAILED TO UNLATCH THE DOOR. HAD TO ROLL WINDOW DOWN AND USE THE EXTERIOR HANDLE TO OPEN THE DOOR. THIS SIGNIFICANTLY INCREASED THE TIME IT TOOK TO EXIT THE VEHICLE. THIS IS THE SECOND TIME THE INSIDE DRIVER'S DOOR RELEASE HAS BROKEN IN THE SAME WAY. THIS IS A SAFETY ISSUE.
Service brakes, Mar 30, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED TO ENGAGE. ON ONE OCCASION, THE CONTACT REVERSED FROM THE DRIVE WAY AND THE BRAKE PEDAL STUCK TO THE FLOOR BOARD CAUSING THE CONTACT TO CRASH INTO A FENCE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Steering, Mar 28, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. SHORTLY AFTERWARDS, THE POWER STEERING FAILED. THE CONTACT PARKED THE VEHICLE AND EXAMINED THE POWER STEERING FLUID, WHICH WAS STILL PRESENT IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE REPAIR WAS NO LONGER COVERED UNDER THE WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Steering, Mar 24, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE TURNING IN A PARKING AREA, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY TIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO GET IT TO TURN. THE CONTACT RESTARTED THE VEHICLE AND THE CONDITION CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Mar 20, 2016
IT NORMALLY HAPPENS WHEN ACCELERATING.SOMETIMES IT WILL HAPPEN WHILE VEHICLE IS ALREADY IN MOTION. IT FEELS LIKE THE TRANSMISSION IS SLIPPING. IT JERKS VERY HARD WHEN SHIFTING. I HAD THIS ISSUE ADDRESS AT THE FORD DEALER ON 30 SEP 2014 AND THEY STATE THEY COULD NOT FIND THE PROBLEM.DEALER SHOWS MILEAGE IN AND MILEAGE OUT AS THE SAME. DOESN'T APPEAR THAT THEY DROVE IT TO FIND THE ISSUE.
Fuel/propulsion system, Mar 16, 2016
OUR FORD FUSION CONTINUES TO STOP WORKING AT 45+ MPH. WE WILL BE DRIVING AND THE CAR BASICALLY STALLS, EXCEPT IT STILL HAS POWER AND SHAKES VIOLENTLY. IT HAS HAPPENED 5 TIMES IN THE LAST 3 DAYS. WE HAD A SAME PROBLEM BACK IN DECEMBER, BUT FORD WOULD NOT REPAIR IT BECAUSE THE THE CHECK ENGINE LIGHT WAS NEVER ON. PREVIOUSLY, THE ONLY ERROR THE DEALERSHIP COULD PROVIDE WAS ERROR CODE P21111 AND STATED THE THROTTLE VALUE WAS STUCK OPEN. HERE WE ARE 3 MONTHS LATER AND IT IS WORSE. FORD HAS AN EXTENDED WARRANTY ON THROTTLE VALUES, BUT FORD WONT FIX THE ISSUE. WE ARE TAKING IT TO THE SHOP AGAIN AND REFUSE TO DRIVE IT UNTIL THE ISSUE IS FIXED. IT IS UNACCEPTABLE THAT THIS CONTINUES TO HAPPEN. WE WERE DRIVING 65MPH WHEN IT STALLED. THAT IS NOT SAFE!!!!!
Structure, Mar 11, 2016
DOORS FAIL TO LOCK AUTOMATICALLY WHEN DRIVING AND WHEN PARKED FAIL TO AUTOMATICALLY UNLOCK. MUST PULL LOCK TAB AND HANDLE TO UNLATCH DOOR. HANDLE STOPS JUST SHORT OF RETURNING TO ORIGINAL POSITION AFTER OPENING DOOR. HANDLE CAN BE PUSHED IN AND THE DOOR WILL LOCK WHEN THE ELECTRICAL LOCKING BUTTON IS PUSHED.
Power train, Mar 11, 2016
TRANSMISSION SHIFTING ERRATICALLY, COMPLETED FORD REFLASH OF TCM (TSB# 12-6-12) AND MADE THE TRANSMISSION FLARE AND GEAR PAUSE GO AWAY. HOWEVER NOW THE VEHICLE AFTER DRIVING IT A FEW HUNDRED MILES SHIFTS VERY HARD. THIS ALSO CAUSES THE VEHICLE TO ACCELERATE FORWARD IN AN INCONSTANT MANNER (EXAMPLE - PUSHING ON THE GAS PEDAL THE SAME AMOUNT 2 DIFFERENT TIMES FROM A STOP RESULTED IN A JACK RABBIT START AND THE OTHER ACCELERATED MORE SMOOTHLY WITHOUT THE SUDDEN JOLT.) THE VEHICLE WILL DO THIS REPEATEDLY BUT ONLY IN LIGHT THROTTLE APPLICATIONS, 1/2 THROTTLE AND ABOVE THE TRANSMISSION SHIFTS PERFECT. THE 6F35 TRANSMISSION SHOULD BE RECALLED FOR ISSUES AS THE 2010-2016 MODEL FUSION / ESCAPE VEHICLES HAVE THESE ISSUES WHEN SEARCHING FOR COMMON ISSUES OR REMEDIES FOR THE ISSUES I'VE EXPERIENCED.
Steering, Mar 9, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE CONTACT STARTED THE VEHICLE, THE POWER STEERING ASSIST FAILURE. IT WAS DIFFICULT FOR THE CONTACT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,418. UPDATED 05/18/16*LJ *TR
Steering, Mar 9, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. THE CONTACT CONTINUED TO DRIVE AND THE STEERING ABILITY SEIZED. THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME AND THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Steering, Mar 7, 2016
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING COLUMN SEIZED WITHOUT WARNING. MOMENTS LATER, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE REMEDY WAS INSUFFICIENT AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Other or unspecified, Mar 6, 2016
DIRIVERS SIDE INTERIOR DOOR LATCH NOT WORKING, HAVE TO OPEN WINDOW AND OPEN DOOR FROM THE OUTSIDE.
Steering, Feb 29, 2016
WHEN STARTING THE CAR, I WILL GET A POWER STEERING ASSIST FAULT WARNING. THE POWER STEERING WILL NOT WORK. I TURN THE CAR OFF AND ON TO TRY TO CLEAR THE ERROR AND RESET THE POWER STEERING. THIS NORMALLY WORKS. SOMETIMES IT TAKES MULTIPLE TRIES TO CLEAR AND FUNCTION NORMALLY. I AM WORRIED THAT THIS ERROR WILL OCCUR WHILE I AM DRIVING AND CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL OF FORD VEHICLES WITH THE SAME ISSUE. THIS ISSUE HAS OCCURRED 6 TIMES IN THE PAST WEEK.