2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Steering, May 29, 2014
WHILE BACKING OUT OF THE GARAGE, THE WARNING CHIME CAME ON, THE WARNING MESSAGE ABOUT THE POWER ASSIST STEERING FAILURE CAME ON, AND THERE WAS NO POWER STEERING. THIS HAS HAPPENED MORE THAN 5 TIMES PREVIOUSLY. IT USUALLY HAPPENS WHEN BACKING OUT OF A PARKING SPACE, BUT IT HAS HAPPENED WHILE AT FREEWAY SPEED ONCE. I TOOK THE CAR TO THE DEALER AND THEY INDICATED THAT THERE WERE NO CODES AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY SUGGESTED DRIVING IT TO THE SERVICE CENTER THE NEXT TIME THE POWER STEERING FAILS. THAT IS NOT A SAFE IDEA! *TR
Steering, May 29, 2014
AFTER RUNNING ERRANDS CAME HOME AND PARKED CAR. RESTARTED CAR TO GO SOMEWHERE ELSE AND POWER ASSIST FAULT MESSAGE APPEARED AND COULD NOT TURN STEERING WHEEL. TURNED CAR OFF AND READ MANUAL. RESTARTED CAR AND CONTINUED ON MY WAY. 5-19-2014 DROVE TO BALL PARK. TURNED ON CAR TO LEAVE. POWER STEERING ASSIST FAULT MESSAGE. TURNED CAR OFF AND SAT THERE A FEW MINUTES, TURNED IT ON AN CONTINUED ON MY WAY. MILEAGE 16, 760. 5-21-2014. DRIVING TO WORK AT APPROXIMATELY 40 MILES AN HOUR. POWER STEERING FAULT AND ADVANTRAC TRAC WARNING CAME ON. (MILEAGE 17,403) BARELY ABLE TO GET THE CAR TURNED INTO A PARKING LOT. SAT THERE A WHILE UNTIL CAR STARTED AND DROVE TO DEALERSHIP. THEY WERE UNABLE TO GET THE CAR IN THAT DAY AND MADE APPOINTMENT FOR 5-22-2014. AT DEALERSHIP, I WAS FIRST TOLD THEY DIDN'T KNOW ANYTHING ABOUT THIS HAPPENING TO THIS MODEL CAR. I RESEARCHED AND FOUND MANY INCIDENCES OF THIS AND TOOK THE INFORMATION TO THE DEALERSHIP. THEY REPLACED RACK AND PINION. DEALERSHIP DID NOT HAVE PART IN STOCK AND HAD TO KEEP CAR OVERNIGHT. IT SEEMS THIS IS A COMMON PROBLEM AND THE DEALERSHIPS SHOULD HAVE THESE PARTS IN THEIR INVENTORY AT ALL TIMES. ALSO, THE DEALERSHIPS DO NOT HIRE ENOUGH MECHANICS TO SERVICE ALL THE VEHICLES IN A TIMELY MANNER. I AM VERY DISAPPOINTED WITH FORD MOTOR CO. I PURCHASED THIS CAR THINKING I WAS BUYING A SAFE CAR TO DRIVE. IT IS ONLY 2 YEARS OLD WITH LESS THAN 18,000 MILES ON IT AND SOMETHING AS SERIOUS AS THIS OCCURS. I AM NOW WONDERING WHAT WILL HAPPEN NEXT OR EVEN IF THIS WILL HAPPEN AGAIN. *TR
Steering, May 28, 2014
WHILE DRIVING AT 45 MPH STRAIGHT ON 3 LANE PAVED STREET I SUDDENLY GOT A MESSAGE ON MY DASH SAYING POWER STEERING ASSIST FAULT. THE STEERING WHEEL BECAME STIFF AND VERY HARD TO TURN. I WAS SAFELY ABLE TO PULL OFF THE ROAD. I CHECKED FOR ANY POSSIBLE LEAKS AND FOUND NOTHING. I TURNED THE CAR OFF WAITED A MINUTE AND RESTARTED THE CAR. UPON RESTARTING THE POWER STEERING APPEARED TO BE WORKING AGAIN. I TOOK THE CAR TO A NEAR BY AUTO REPAIR SHOP. THEY LOOKED FOR ANY STORED CODES ON THE COMPUTER AND FOUND NOTHING STORED. THIS IS A SAFETY HAZARD. IF THIS FAILURE WOULD HAVE HAPPENED IN A TURN THE VEHICLE WOULD BE DIFFICULT TO CONTROL. POSSIBLY RESULTING IN A COLLISION. *TR
Steering, May 22, 2014
THE POWER STEERING QUIT WITHOUT WARNING, LUCKILY THE CAR WAS JUST GETTING UNDER WAY. THE CAR HAD PREVIOUSLY INDICATED A FAULT WITH THE SYSTEM (THE WARNING LIGHT ON THE DASH WOULD FLASH FOR A MOMENT, THEN GO OUT) THE DEALER SAID 'NO CODE HAD BEEN STORED' SO THEY COULD NOT DIAGNOSE ANY FURTHER. MY CONCERNS ARE 1) THE STEERING COULD HAVE FAILED ON THE HIGHWAY AND CAUSED HARM OR DEATH 2) WITH THE AVAILABLE TECHNOLOGY TODAY, WHY DOESN'T THE COMPUTER 'STORE A CODE' SO THE DEALER CAN DIAGNOSE AND REPAIR BEFORE A DEADLY INCIDENT OCCURS? *TR
Power train, May 20, 2014
DRIVING ALONG ROUTE 80, NJ, THE CAR BECAME UNRESPONSIVE TO THE GAS PEDAL AS IF IT WERE IN NEUTRAL. THE WRENCH SYMBOL CAME ON AND THE CAR BEGAN TO SLOW DOWN. I HAD TO CUT ACROSS THE MIDDLE AND RIGHT LANES TO GET TO THE SHOULDER SO I COULD STOP SAFELY. I TURNED THE ENGINE OF AND RESTARTED THE CAR; IT WORKED FINE.
Power train, Engine, May 20, 2014
VEHICLE LURCHED THEN LOST POWER AND CHECK ENGINE LIGHT CAME ON. VEHICLE WOULD NOT ACCELERATE AFTER LOSING POWER. SINCE THE REPAIRS, THE VEHICLE WILL OCCASIONALLY LURCH WHEN THE CAR IS IN GEAR AND THE BRAKES ARE APPLIED. *TR
Steering, May 19, 2014
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED SEVERAL TIMES. THE CONTACT FOUND IT DIFFICULT TO MANEUVER THE STEERING WHEEL. DURING EACH INCIDENT, THE LOW TIRE PRESSURE SENSOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT CHECKED THE TIRE PRESSURE AND DISCOVERED THAT IT WAS NORMAL. AFTER RESTARTING THE VEHICLE, THE SERVICE POWER STEERING AND ADVANCE TRAC SENSORS ILLUMINATED AS THE POWER STEERING FAILED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,500.
Steering, May 19, 2014
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AS THE POWER STEERING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED, BUT DID NOT PROVIDE A REMEDY. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 42,250.
Steering, May 18, 2014
DRIVING 2012 FORD FUSION, 2.5L., AT 50 MPH TO ENTER HIGHWAY, POWER STEERING FAILURE, ADVANTRAC WARNING. FIRST OCCURRENCE OF THIS. CAUSED DRIVER TO PULL OVER. STOPPED AND RESTARTED VEHICLE AND PROBLEM PERSISTED. DRIVER RETURNED HOME WITHOUT POWER STEERING ASSIST. PROBLEM CORRECTED WITH NEXT VEHICLE RESTART 10 MINUTES LATER. UPDATED 11/24/2014 *JS
Steering, Electrical system, May 15, 2014
WHEN STOPPED AT A RED LIGHT, POWER STEERING FAILED AND WARNING MESSAGE TO SERVICE ADVANCETRAC. NOT THE FIRST TIME, DON'T REMEMBER DATES OF PRIOR INCIDENTS. TURNING OFF IGNITION AND RESTARTING CAR SOLVED PROBLEM (FOR NOW). *TR
Structure, Vehicle speed control, May 12, 2014, crash
AT A VERY LOW SPEED, WHILE PULLING INTO A PARKING SPACE, VEHICLE UNEXPECTEDLY ACCELERATED WHILE LIGHTLY BREAKING AND WOULD NOT STOP CAUSING IMPACT TO ANOTHER CAR. *TR
Power train, May 8, 2014
WHILE SWITCHING THE CAR FROM DRIVE TO REVERSE WHILE PARKED THE TRANSMISSION BANGED INTO GEAR AND LEFT RUBBER ON THE GROUND WITH MY FOOT PRESSED ON THE BRAKE PEDAL. *TR
Steering, May 8, 2014
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS VERY HARD TO TURN. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Steering, May 3, 2014
WHILE IN A RESIDENTIAL NEIGHBORHOOD THE ELECTRIC POWER STEERING GEAR STOP FUNCTIONING. CAUSING THE CAR TO BE EXTREMELY HARD TO CONTROL. *TR
Steering, May 2, 2014
TRAVELING 65 MPH ON HIGHWAY AND "POWER STEERING ASSIST FAULT" "SERVICE ADVANCETRAC" WARNING DISPLAYED (OCCURRED ON 4/26/14) LOST POWER STEERING AND ALMOST CAUSED AN ACCIDENT TRYING TO NAVIGATE TO SAFE AREA TO PULL OVER. WHEN THIS STEERING GOES OUT IT IS NOT LIKE HAVING MANUAL STEERING IN THE OLD DAYS. IT IS 10 TIMES HARDER TO MOVE THE WHEEL...ESSENTIALLY NO STEERING. HAPPENED AGAIN ON 4/27/2014 DRIVING 45 MPH. TURNED CAR OFF AND ON IN BOTH INSTANCES AND WARNING DISAPPEARED. SCHEDULED AN APPOINTMENT IMMEDIATELY FOR SERVICE AT A LOCAL FORD DEALER FOR 5/2/2014. IN TRANSIT TO DEALER ON THE EVENING OF 5/1/2014 WAS ON A LOCAL HIGHWAY TRAVELING 55 MPH AND LOST STEERING AGAIN. I WENT ONLINE AND WAS SURPRISED TO SEE HUNDREDS OF THESE CLAIMS. THERE A TOO MANY CLAIMS TO COUNT ON FUSION AND FOCUS WITH THIS SAME DIAGNOSTIC MESSAGES. DEALERS ARE AWARE THIS IS OCCURRING AND ONE ACKNOWLEDGED IT MIGHT BE A DESIGN PROBLEM. PEOPLE ARE PAYING ALLOT OF CASH OUT OF POCKET WITH NO GUARANTEED IT WILL NOT FAIL AGAIN (IE A DESIGN PROBLEM AND REPLACING PARTS WITH A FAULTY PART AGAIN). *TR
Steering, Apr 30, 2014
THIS PART SHOULD BE RECALLED, HAPPENED ONCE IN MY DRIVE-WAY THOUGHT IT WAS JUST A GLITCH,, WHAT HAPPENS IS YOU LOOSE YOUR POWER STEERING ALL OF A SUDDEN, WAS GOING 65 WHEN I HAD NO POWER STEERING. POWER STEERING ASSIST LAMP CAME ON, HAD TO PULL OVER. HAD THAT HAPPEN IN A TURN WITH NO WARNING,, I'D HAVE CRASHED THE CAR, OR WORSE.. TOOK IT TO THE DEALER, THEY WANT 1,800.00 TO FIX IT , HAVE ONLY HAD THE CAR FOR 6 MONTHS,, VERY UPSET , NOW I CANT TRUST DRIVING THE CAR, JUST GOT PUT ON DISABILITY FOR 45 DAYS MAKING PAYMENT ON A CAR I CANT PUT MY KIDS IN,, I WANT TO SEE SOMETHING DONE ABOUT THIS,, I'LL WAIT A FEW DAYS FOR YOUR REPLY, AFTER THAT ,,,, ILL BE FORCED TO TAKE OTHER ACTION ON THIS,, *JS
Steering, Apr 30, 2014
I WAS JUST DRIVING HOME WHEN THE ALERT CAME ON READING SERVICE ADVANCETRAC/ SERVICE POWER STEERING NOW. I THEN HAD NO POWER STEERING AT ALL. I HAVE TRIED TURNING THE CAR OFF AND BACK ON. NOTHING HAS HELPED I STILL HAVE NO POWER STEERING. *JS
Air bags, Apr 28, 2014, crash
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT SIDE AND FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURY TO THE LEFT EYE AND REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 26,000.
Service brakes, Apr 20, 2014, crash
TRAVELING ON CROWDED HIGHWAY WHEN CARS AHEAD STOPPED; MY BRAKES WHEN THUMP THUMP THUMP THEN I REAR-ENDED THE CAR IN FRONT OF ME. CAR DID NOT SLOW DOWN AT ALL. FORTUNATELY NO ONE WAS KILLED OR SERIOUSLY INJURED, BUT MY INSURANCE WILL DEFINITELY GO UP. TAKING THE CAR TO THE DEALER ON MONDAY MORNING. *TR
Steering, Electronic stability control (ESC), Apr 17, 2014
TOTAL LOSS OF POWER STEERING WHILE CAR WAS IN MOTION, THANKFULLY AT LOW SPEED. DASH WARNING READ AS FOLLOWS: SERVICE ADVANCETRACK POWER STEERING ASSIST FAULT SYSTEM RESET ITSELF AFTER CAR WAS TURNED OFF THEN BACK ON, BUT FAILED AGAIN (SAME ERROR MESSAGE) UPON ARRIVAL AT MY HOME.
Steering, Apr 14, 2014
WHEN BACKING UP AND TURNING STEERING WHEEL FULLY TO THE RIGHT THERE IS A RUBBING OR GRINDING SOUND FROM THE PASS. SIDE RIGHT FRONT TIRE AREA AND THE STEERING WHEEL SEEMS TO LOCK. *JS
Steering, Apr 9, 2014
I WAS SLOWING DOEN AND MAKING A SHARP RIGHT TURN WHEN SUDDENLY MY STEERING WHEEL GOT REAL STIFF. I HAD TWO MESSAGES FLASHING "POWER STEERING ASSIST FAIL" AND "SERVICE AUTOTRAC". I HAVE TAKEN IT TO THE DEALERSHIP AND THEY'RE CHARGING ME $2,500 TO CHANGE THE STEERING RACK AND 2 OUTER RODS. MY CAR HAS 37,500 MILES THIS IS NOT NORMAL. *TR
Electrical system, Apr 8, 2014
YESTERDAY IN THE EVENING WHILE THERE WAS A RAIN STORM THE FRONT LIGHTS OF MY 2012 FORD FUSION WENT OUT COMPLETELY, LUCKILY FOR US SCHOOL TEACHERS THERE WAS SUFFICIENT DAYLIGHT TO HELP US GET HOME FROM WORK. SEVERAL MONTHS AGO, THE SAME THING OCCURRED WHILE I WAS TRAVELING ON A BUSY WILMINGTON, DELAWARE STATE ROAD.EARLIER THE RIGHT SIDE BRAKE LIGHT FIZZLED WHICH WAS REPLACED ON FEBRUARY 10, 2014 AND THE DRIVER'S SIDE HEADLIGHT HAD TO BE REPLACED AT THE DEALERSHIP THE YEAR BEFORE.IN OTHER AREAS, THE TRANSMISSION OF THIS CAR HAS A TENDENCY TO SLIP WHENEVER I MOVE IT FROM PARK TO DRIVE. IN ADDITION, LAST YEAR THE CAR BATTERY WAS DRAINED AND TRIPLE A ROAD SERVICE HAD TO RECHARGE THE BATTERY. THE DEAD BATTERY CAUSED US TO LOSE SEVERAL HOURS FROM TEACHING.THE AM CAR RADIO RECEPTION, IS ALSO POOR AND SUBJECT TO INTERFERENCE, AND DROPS IN VOLUME. THE CD PLAYER IS ERRATIC AND HAS A TENDENCY TO SKIP SONGS AND STOP ALL TOGETHER.IN LESS THAN TWO YEARS OF OPERATION, THIS CAR IS ONLY USED FOR SHORT DISTANCE TRAVEL OF 30 MILES A DAY AS WE FEAR CONTINUED BREAKDOWNS.VENTURING INTO NIGHT TIME TRAVEL OR LONG DISTANCE INTERSTATE TRAVEL IS NOT ADVISABLE GIVEN THIS CAR'S TENDENCY TO LOSE EXTERNAL ILLUMINATION.WHAT IS MOST TROUBLING IS THAT THE INTERNAL DASHBOARD DID NOT WARN ME WHEN THE TAILGATE BREAK LIGHT AND FRONT PASSENGER BEAM LIGHT WENT OUT OF ORDER.THE ONLY TIME I HAVE EXPERIENCED THE DASHBOARD IN OPERATION WAS WHEN ONE OF THE CAR TIRES NEEDED TO BE RE-INFLATED AND WHEN IT WAS TIME TO REFUEL THE GAS TANK.I HAVE TAKEN THIS MODEL TO SHERIDAN FORD DEALERSHIP WHERE THEY HAVE ROTATED THE TIRES AND CHANGED THE OIL . ON MAY 13, 2013, I PAID $17.00 SERVICE CHARGE TO ROTATE THE TIRES.AT THAT TIME THEY CONDUCTED A MULTIPOINT INSPECTION WHERE IT WAS DETERMINED IT WAS OK.THE ABOVE ISSUES MERIT FORD RECALL THIS CAR. *TR
Steering, Electronic stability control (ESC), Apr 5, 2014
DRIVING STRAIGHT AND STEADY 45MPH ON SURFACE STREET, NO TRAFFIC, NO BRAKING OR LANE CHANGE. SUDDENLY CHIMES SOUNDED, "SERVICE ADVANCED TRAC" IN MESSAGE CENTER AND YELLOW ADVANCE TRAC IDIOT LIGHT ON. IN ABOUT 20 SECONDS CHIMES, MESSAGE AND LIGHT GO OFF AND MESSAGE TEXT RETURNS TO REAL TIME MPG READING. CONTINUED DRIVING HOME WITHOUT SHUTTING ENGINE OFF OR ANY FURTHER WARNINGS/INCIDENT. TOOK TO DEALER 7AM NEXT MORNING (4/3/2014) AT 15753 MILES. AT END OF DAY SERVICE ADVISOR SAID TEST CODE SHOWED BAD "TORQUE SENSOR" WHICH IS IN THE STEERING COLUMN AND MEASURES TURNING EFFORT ON THE STEERING WHEEL AND THAT THEY NEEDED TO KEEP VEHICLE OVERNIGHT. 1130AM NEXT MORNING (4/4/2014) SPOKE TO SERVICE ADVISOR. HE SAID CAR FIXED BY CHANGING THE RACK AND PINION GEAR ASSEMBLY W/ELECTRIC STEERING MOTOR (FORD PART NUMBER: AE5Z-3504-CE). BEFORE AND DURING INCIDENT I NEVER NOTICED ANYTHING WRONG WITH STEERING OR BRAKING--JUST THE WARNINGS. VEHICLE REPAIRED UNDER WARRANTY. *TR
Electrical system, Mar 26, 2014
MY HORN NO LONGER WORKS. *TR