2012 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,616 owner complaints filed for this model year. This is the 3rd highest complaint count among 15 Fusion model years with reports.
Of the 2012 reports, 111 involved a crash and 9 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Steering, electric power assist systemJun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Campaign 15V340000 on NHTSA.gov
Representative owner complaints
2,616 reports, newest first.
Vehicle speed control, Dec 3, 2013, crash
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE ENGINE RPMS INCREASED AS THE VEHICLE LUNGED IN REVERSE, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 95,000.
Fuel system, Gasoline, Vehicle speed control, Dec 2, 2013
TRIP HOME FROM WORK, APPROX 45 MILES INTO MY TRIP, CAR ON CRUISE CONTROL GOING 72 MPH AND STALLS, THE WRENCH LIGHT COMES ON. I CANNOT ACCELERATE USING THE GAS PEDAL. PULL TO SHOULDER, CAR IDLES ROUGH. TURN OFF AND BACK ON. CONTINUED TRIP WITHOUT PROBLEM. NOV. 14. 2013: CAR TAKEN TO LOCAL FORD DEALER AND THEY CANNOT RETRIEVE ANY ERROR CODES. MENTION THROTTLE BODY BUT THEY DIDN'T SEE ANY NEED TO CHECK THIS BUT REPLACED A SUPPOSED DEAD BATTERY. NOV. 15, 2013: ON DRIVE BACK HOME FROM WORK, ABOUT 20 MILES INTO MY DRIVE, CAR ON CRUISE CONTROL AT SET AT 70 MPH STALLED AGAIN WITH WRENCH LIGHT. HAVE NO REACTION AT ALL WITH GAS ACCELERATOR. PULLED OVER TO STOP. CAR IDOLS ROUGH. TURNED AND BACK ON AGAIN. NOV. 15, 2013:STOPPED AT A STOP SIGN. AS I WENT TO PRESS THE GAS TO MAKE THE LEFT HAND TURN, I NOTICED THAT MY CAR HAD DIED. THIS WAS A SECOND INSTANCE WITH MY CAR ON NOVEMBER 15TH. NOV. 20, 2013: ON DRIVE HOME , APPROX. 20 MILES OUT, CAR ON CRUISE CONTROL AT ABOUT 75 MPH, WHILE ATTEMPTING TO PASS A CAR,THE CAR STALLED. AGAIN NO REACTION USING THE GAS PEDAL. HAD TO HIT BREAK TO GET BEHIND VEHICLE DUE TO INCOMING TRAFFIC. VERY BAD SITUATION. NOV. 22, 2013: IN AM APPROX 20 MILES FROM HOME HEADING TO WORK, NOT USING CRUISE CONTROL GOING APPROX. 70 MPH, CAR STALLS. NOV. 27: CAVENDER DEALERSHIP (SELMA,TX) ALSO WAS NOT ABLE TO GET AN ERROR CODE ON THE CAR BUT FOUND RESEARCH INFORMATION ON THE THROTTLE BODY ON 2012 FOR FUSIONS HAVING THE SAME ISSUE AS MY CAR. CAVENDAR DOES NOT WANT TO REPLACE THE PART AND IT NOT BEING THE ACTUAL PROBLEM. WE HAD NO INCIDENT TO OR FROM WITH THIS TRIP. NOV. 28: WE WERE EXACTLY 100 MILES INTO OUR TRIP, WHEN THE CAR STALLED. THE CAR WAS ON CRUISE CONTROL AT 70 MPH. STOPPED THE CAR, IDOLS HIGH. NOTE: I DRIVE 120 MILES DAILY TO/FROM WORK AND ISSUE IS NOT RESOLVED. *TR
Vehicle speed control, Dec 2, 2013
TRIP HOME FROM WORK, APPROX 45 MILES INTO MY TRIP, CAR ON CRUISE CONTROL GOING 72 MPH AND STALLS, THE WRENCH LIGHT COMES ON. I CANNOT ACCELERATE USING THE GAS PEDAL. PULL TO SHOULDER, CAR IDLES ROUGH. TURN OFF AND BACK ON. CONTINUED TRIP WITHOUT PROBLEM. NOV. 14. 2013: CAR TAKEN TO LOCAL FORD DEALER AND THEY CANNOT RETRIEVE ANY ERROR CODES. MENTION THROTTLE BODY BUT THEY DIDN'T SEE ANY NEED TO CHECK THIS BUT REPLACED A SUPPOSED DEAD BATTERY. NOV. 15, 2013: ON DRIVE BACK HOME FROM WORK, ABOUT 20 MILES INTO MY DRIVE, CAR ON CRUISE CONTROL AT SET AT 70 MPH STALLED AGAIN WITH WRENCH LIGHT. HAVE NO REACTION AT ALL WITH GAS ACCELERATOR. PULLED OVER TO STOP. CAR IDOLS ROUGH. TURNED AND BACK ON AGAIN. NOV. 15, 2013:STOPPED AT A STOP SIGN. AS I WENT TO PRESS THE GAS TO MAKE THE LEFT HAND TURN, I NOTICED THAT MY CAR HAD DIED. THIS WAS A SECOND INSTANCE WITH MY CAR ON NOVEMBER 15TH. NOV. 20, 2013: ON DRIVE HOME , APPROX. 20 MILES OUT, CAR ON CRUISE CONTROL AT ABOUT 75 MPH, WHILE ATTEMPTING TO PASS A CAR,THE CAR STALLED. AGAIN NO REACTION USING THE GAS PEDAL. HAD TO HIT BREAK TO GET BEHIND VEHICLE DUE TO INCOMING TRAFFIC. VERY BAD SITUATION. NOV. 22, 2013: IN AM APPROX 20 MILES FROM HOME HEADING TO WORK, NOT USING CRUISE CONTROL GOING APPROX. 70 MPH, CAR STALLS. NOV. 27: CAVENDER DEALERSHIP (SELMA,TX) ALSO WAS NOT ABLE TO GET AN ERROR CODE ON THE CAR BUT FOUND RESEARCH INFORMATION ON THE THROTTLE BODY ON 2012 FOR FUSIONS HAVING THE SAME ISSUE AS MY CAR. CAVENDAR DOES NOT WANT TO REPLACE THE PART AND IT NOT BEING THE ACTUAL PROBLEM. WE HAD NO INCIDENT TO OR FROM WITH THIS TRIP. NOV. 28: WE WERE EXACTLY 100 MILES INTO OUR TRIP, WHEN THE CAR STALLED. THE CAR WAS ON CRUISE CONTROL AT 70 MPH. STOPPED THE CAR, IDOLS HIGH. NOTE: I DRIVE 120 MILES DAILY TO/FROM WORK AND ISSUE IS NOT RESOLVED. *TR
Steering, Electronic stability control (ESC), Dec 1, 2013
SERVICE ADVANCE TRACK LIGHT CAME ON, POWER STEERING DISABLED AND TRACTION CONTROL DISABLED. MAKING TURN ONTO SIDE STREET INCIDENT OCCURRED. NO ACCIDENT INVOLVED. FIRST TIME A SIMPLE TURN OF THE KEY FIXED THE PROBLEM NOW IT IS COMPLETELY DISABLED. TOOK TO DEALER THEY CONFIRMED IT AS THE POWER STEERING GEAR ASSEMBLY ON THE ADVANCE TRACK SYSTEM. PART COST FROM FORD $900. OUTRAGEOUS FOR A WELL MAINTAINED 2012 WITH 40,000 MILES. PLEASE RESEARCH DEALER SAID THEY HAD NUMEROUS ISSUES WITH THIS... THANK YOU *TR
Steering, Nov 24, 2013
I WAS TURNING INTO THE PARKING LOT AND I GOT A "POWER STEERING ASSIST FAULT" AND THE STEERING WHEEL WAS IMPOSSIBLE TO TURN. I TURNED THE ENGINE OFF AND BACK ON AND THE FAULT CLEARED. *TR
Steering, Nov 22, 2013
I WAS DRIVING DOWN THE INTERSTATE WHEN MY TRACTION LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP. AN ERROR CAME ON SCREEN SAYING "POWER STEERING SYSTEM FAULT". MY VEHICLE IS OUT OF BUMPER TO BUMPER WARRANTY BUT STILL UNDER POWER TRAIN WARRANTY. THE DEALERSHIP STATES THAT IT IS NOT COVERED UNDER THAT WARRANTY. BECAUSE OF THIS I ALMOST WRECKED THE CAR AS STEERING BECAME VERY LIMITED. THE DEALER ALSO STATES THIS AN INTERNAL STEERING MODULE AND MUST BE REPLACED. MY CAR IS TOO NEW FOR A COMPUTER MODULE TO BE GOING OUT. *TR
Power train, Electrical system, Engine, Nov 10, 2013
I NOTICED A "JUMPY RIDE' DURING TRIP TO ALBUQUERQUE AND BACK....FIRST ROAD TRIP SINCE BUYING CAR IN APRIL,'13. IT WAS SORT OF A SHIFTING OF A GEAR WHEN THERE SHOULD HAVE BEEN NOTHING LIKE THAT AT THAT SPEED. STARTED NOTICING AROUND TOWN AT 35 THE SAME JUMPY FEELING...JUST SEEMED LIKE TOO MUCH SHIFTING. THE RIDE IS VERY "ROUGH" ...NEVER HAD A CAR LIKE THIS...LOVED MY '09 FUSION, BUT THIS ONE STINKS. AFRAID IT'S WEARING OUT THE TRANNY AND COULD BE DANGEROUS. 3 DEALERS HAVE JUST BLOWN ME OFF ALONG WITH THE CORPORATE PERSON I TALKED TO...A "[XXX]" FOR MY REGION FOR FORD. I AM WORRIED AND CAN GET NOTHING DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Oct 31, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. ..UPDATED 12-30-13 *BF UPDATED 1/14/2014 *JS
Vehicle speed control, Oct 29, 2013, crash
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE ENGINE RPMS INCREASED AS THE VEHICLE LURCHED BACKWARD, CAUSING HER TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,200. UPDATED 11/21/13*LJ
Steering, Oct 28, 2013
I WAS DRIVING MY CAR TO THE GAS STATION TO PUT AIR IN MY TIRE AND AS I WAS TURNING INTO THE GAS STATION MY STEERING WHEEL LOCKED UP ON ME AND THE SERVICE ADVANCETRAC & SERVICE POWER STEERING NOW LIGHTS BEEPED AND CAME ON. I WAS ALMOST HIT FROM BEHIND BECAUSE I COULDN'T TURN MY WHEEL TO GET INTO THE GAS STATION. I GOT THE AIR AND STARTED MY CAR BACK UP AND THE LIGHTS BEEPED AND CAME ON AGAIN. I HAD TO DRIVE TO WORK WITH NO POWER STEERING AND WAS ALMOST HIT A COUPLE OF TIMES BECAUSE I'M NOT USE TO TURNING THE WHEEL, IT'S SO HARD AND MY ARMS AND CHEST HURT FROM THIS ALREADY. I DON'T HAVE THE MONEY TO GET THIS SERVICES BUT NEED A SAFE RUNNING CAR AS I'M A SINGLE MOM OF TWO AND PURCHASED THIS CAR THINKING FORD WAS RELIABLE. VERY WORRIED AND STRESSED, WHAT AM I TO DO NOW??? *TR
Vehicle speed control, Fuel/propulsion system, Oct 25, 2013
CAR GAS PEDAL STOPPED RESPONDING ON THE HIGHWAY. HAD TO PULL OVER AND TURN OFF AND ON AGAIN TO FIX IT. TURNS OUT IT'S A DEFECTIVE THROTTLE BODY, A WIDESPREAD ISSUE. HAD TO GET IT REPLACED. *TR
Fuel/propulsion system, Oct 24, 2013
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE STALLED AND WRENCH LIGHT ILLUMINATED CAUSING THE VEHICLE TO IMMEDIATELY SLOW DOWN AND GO INTO A "LIMP HOME" MODE. AFTER PULLING OFF THE HIGHWAY AND RESTARTING THE VEHICLE THE ISSUE WENT AWAY. FORD DEALER TESTED AND FOUND FAULTY THROTTLE BODY AND REPLACED IT. *TR
Vehicle speed control, Fuel/propulsion system, Oct 23, 2013
WHILE DRIVING ON INTERSTATE 30 IN TRAFFIC AT ABOUT 70 TO 75 MPH THE CAR JUST STOPPED ACCELERATING AND I HAD TO COAST OFF THE ROADWAY AND KILL THE CAR AND RESTART IT. THIS IS A DANGEROUS SITUATION IN HEAVY TRAFFIC AND HAS OCCURRED ON TWO DIFFERENT OCCASIONS IN THE PAST TWO WEEKS. I HAVE RESEARCHED THIS PROBLEM WITH OTHER FUSION OWNERS FROM 2010 TO 2012 AND THIS SEEMS TO BE A COMMON PROBLEM NATIONWIDE. THIS PROBLEM SHOULD BE ON A RECALL BEFORE PEOPLE GET HURT OR KILLED. *TR
Steering, Oct 22, 2013
1ST CASE 10/12/13 LOST POWER STEERING - NO ERROR CODE FOUND & RESET 2ND CASE 10/21/13 LOST POWER STEERING AGAIN BOTH CASES DRIVING UNDER 25 MPH. BOTH CASES HAD DAUGHTER WITH ME. I AM CONCERNED ON SAFETY ISSUE AND REQUESTING A RECALL. CONCERNED BECAUSE IN BOTH CASES WITH THE UNEXPECTED LOSS OF POWER STEERING I AM NOT ABLE TO TURN THE WHEEL OF THE CAR. WARRANTY IS UP. VERY DISAPPOINTED WITH READING THIS IS ALSO HAPPENING TO OTHERS! NOT ACCEPTABLE FORD. *TR
Power train, Electrical system, Engine, Oct 16, 2013
ON 10/9/2013 I WAS STOPPED AT A LIGHT AND THEN WHEN I PROCEEDED TO GO ON A GREEN LIGHT, MY CAR STALLED WITHOUT ANY WARNING OR LIGHTS ON MY DASH WHILE IN TRAFFIC. THERE WAS A CAR BEHIND ME THAT ALMOST REAR ENDED ME. WENT TO RESTART THE VEHICLE AND IT DID NOT START RIGHT AWAY. I HAD TO PUT THE CAR IN PARK WITH HAZARDS ON, IN THE MIDDLE OF TRAFFIC, AND TRIED TO START THE CAR TWO MORE TIMES BEFORE THE CAR STARTED AGAIN. THE CAR HAS BEEN GIVING ME ISSUES WITH HESITATION AND VIBRATION FOR THE PAST 4 MONTHS. I HAVE TAKEN IT TO FORD AND THEY HAVE CHECKED MY CAR 2 TIMES AND NEVER WAS ABLE TO SOLVE THE PROBLEM. BEFORE I TOOK IT TO FORD THE CAR HAS STALLED ON 6/19/2013 PRIOR TO TAKING THE CAR TO THE LOCAL FORD SHOP. THEY SAID IT WAS THE PROGRAMMING AND THEY INSTALLED THE UPDATE FOR THE COMPUTER, BUT IT NEVER SOLVED THE PROBLEM. THE LAST TIME IT STALLED ON ME, MY HUSBAND, WHO IS AN ACURA TECHNICIAN, PULLED THE P2111 CODE OUT USING A POCKET CODE READER OUT OF FREEZE FRAME DATA. THERE WAS NO CODES STORED IN PCM 6 HRS AFTER THE INCIDENT. 2 DAYS LATER CHECKED FOR FREEZE FRAME DATA AGAIN AND THERE WAS NO FREEZE FRAME DATA. *TR
Steering, Oct 11, 2013
VEHICLE LOST POWER STEERING DURING DRIVING. LIGHT CAME ON AND MESSAGE ABOUT POWER STEERING AND TO CHECK ADVANCETRAC. STEERING CAME BACK AFTER I TURNED CAR OFF AND BACK ON AFTER A FEW MINUTES. WARRANTY IS NOW UP OF COURSE ON THE CAR. *TR
Engine, Oct 11, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE LOST POWER, THE WRENCH LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE EMERGENCY LANE, RESTART IT AND RESUME NORMAL FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35,000. ...UPDATED 12/03/13 *BF THE CONSUMER STATED THE VEHICLE SHUT DOWN 3 TIMES DISPLAYING THE WRENCH WARNING. UPDATED 12/6/2013 *JS
Vehicle speed control, Engine, Fuel/propulsion system, Oct 10, 2013
WAS DRIVING ON INTERSTATE IN HEAVY TRAFFIC. CAR IMMEDIATELY-WITHOUT WARNING- LOST POWER TO ACCELERATE. WENT TO A LIMP DRIVING MODE. WARNING LIGHT (WRENCH) CAME ON. WAS VERY DANGEROUS SITUATION. HAD TO MANEUVER TO SIDE OF ROAD. ALMOST WAS HIT FROM BEHIND. CAR SHOOK AND STUTTERED. TURNED OFF IGNITION AND WAITED A COUPLE MINUTES. STARTED CAR, ALL WARNING LIGHTS CLEARED. WAS ABLE TO MAKE IT HOME WITHOUT ANY OTHER IN INCIDENT. FEW DAYS LATER SAME MALFUNCTION HAPPENED AGAIN. CAR LOST ACCELERATION AND HAD TO LIMP TO SAFE PLACE IN HEAVY TRAFFIC. TURNED OFF CAR AND RESTARTED. TOOK CAR TO FORD DEALERSHIP AND WAS TOLD CAR IS OUT OF WARRANTY AND DIAGNOSIS WAS THROTTLE BODY. A COMMON PROBLEM BUT NOT A RECALL. WOW. *TR
Steering, Oct 8, 2013
I WAS DRIVING DOWN THE HIGHWAY AND A LIGHT CAME ON THE DASH AND 2 MESSAGES APPEARED ON DASH - SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT. IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS CONTINUED FOR SEVERAL MILES AS I WAS IN A CARPOOL LANE AND UNABLE TO PULL OVER ANYWHERE. IF THIS HAD HAPPENED WHILE I WAS TURNING I WOULD HAVE HAD AN ACCIDENT. TURNING THE CAR OFF AND RESTARTING IT CLEARED THE MESSAGES AND THE STEERING FUNCTIONED CORRECTLY AGAIN, HOWEVER THIS IS THE 4TH TIME IN THE LAST FEW MONTHS WE HAVE HAD THIS ISSUE. WE TOOK OUR CAR TO THE DEALERSHIP PRIOR TO THE WARRANTY EXPIRATION AND THEY SAID THERE WAS NO ERROR CODE SHOWING UP. *TR
Steering, Electronic stability control (ESC), Oct 5, 2013
I TOOK A HARD TURN TO AVOID A COLLISION AND HIT A CURB. THE STEERING GOT HARD, THE ADVANCED TRACK LIGHT CAME ON, AND THE PROBLEM WONT GO AWAY. *TR
Steering, Oct 1, 2013
I WAS PICKING UP MY GIRLS FROM PRESCHOOL AND WHEN RETURNING HOME, I LOST POWER STEERING GOING AROUND A CORNER. A FEW CHIMES SOUNDED AND A "SERVICE ADVANCETRAC" AND "POWER STEERING ASSIST FAILURE" MESSAGE CAME ON THE DASHBOARD READ OUT. THIS IS A VERY SERIOUS SAFETY ISSUE THAT A LOT OF FORD FUSION OWNERS SEEM TO BE EXPERIENCING AND I FEEL FORD NEEDS TO ADDRESS THIS IN SOME SORT OF RECALL. *TR
Vehicle speed control, Sep 27, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,743.
Steering, Sep 25, 2013
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ENTERING A DRIVEWAY, THE STEERING WHEEL EXHIBITED A LOUD, ABNORMAL NOISE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,500.
Fuel system, Gasoline, Vehicle speed control, Sep 20, 2013
WHILE DRIVING AT APPROXIMATELY 65MPH ON THE INTERSTATE VEHICLE SUDDENLY LOST ALL POWER. STARTED STALLING, ENGINE STOPPED RUNNING. WE WERE FORTUNATE TO BE ABLE TO PULL OFF ON THE SHOULDER OUT OF TRAFFIC AND TURN OFF THE MOTOR. AFTER WAITING APPROXIMATELY 15 MINUTES, WE WERE ABLE TO RESTART THE CAR AND CONTINUE DRIVING. WE DROVE THE CAR WITHOUT INCIDENT UNTIL TWO WEEKS LATER WHEN THE SAME PROBLEM HAPPENED AGAIN. THIS TIME AT ABOUT 35 MPH. AGAIN, AFTER WAITING 10-15 MINUTES, THE CAR STARTED AGAIN. THIS IS A GREAT INCONVENIENCE SINCE WE LIVE IN AN AREA WHERE A CAR IS A NECESSITY BUT IT IS ALSO A SERIOUS SAFETY HAZARD SINCE THIS PROBLEM HAS HAPPENED WHEN ACCELERATING INTO TRAFFIC, ON A BUSY MULTILANE, HIGH SPEED HIGHWAY. FROM READING THIS SITE, WE HAVE BECOME AWARE THAT THERE ARE MANY COMPLAINTS OF THIS NATURE FOR THIS MAKE AND MODEL YEAR AND WE QUESTION WHY THERE HAS BEEN NO RECALL OR, AT VERY LEAST, A CONSUMER ALERT. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Sep 20, 2013
DRIVING AT HIGHWAY SPEED, ENGINE STALLS WHILE ATTEMPTING TO MERGE. ORANGE WRENCH LIGHT APPEARS NEAR FUEL GAUGE. ROUGH IDLING BELOW 1000 RPM. TURN CAR OFF AND WAIT ONE MINUTE. RESTART CAR AND DRIVE WITHOUT INCIDENT. *TR