2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints
1,956 reports, newest first.
Engine, Nov 13, 2018
VEHICLE WAS APART ONE OF MANY RECALLS, HAD FIXED, SAME ISSUES ARISED AND HAD ANOTHER RECALL, TOOK BACK IN AND NOW FORD IS STATING WE NEED A NEW ENGINE BUT WONT BE COVERED UNDER THE RECALL. THE RECALL HAD ISSUES WITH THE ENGINE AND LEAKING INTO A COLANDER WHICH IS THE SAME ISSUE WE ARE HAVING NOW, BUT THEY WONT REPLACE IT UNLESS WE BUY A WHOLE NEW ENGINE OUT OF POCKET. THE ONLY REASON WE KNEW OF ANY RECALLS WAS BECAUSE THE FIRST TIME MY HUSBANDS CAR OVERHEATED, TOWED IT TO FORD AND THE PULLED UP AT LEAST 6 OR 7 RECALLS NEEDING TO BE FIXED. WE WERE NEVER NOTIFIED OF THEM ALL. WE HAVE HAD NOTHING BUT ISSUES WITH THE RECALLS AND IT ALL DID A TEMPORARY FIX THAT LEAD TO MORE ISSUES.
Steering, Nov 12, 2018
WHILE DRIVING ON THE INTERSTATE @ 70 MPH, "SERVICE POWER STEERING" LIGHT CAME ON. STEERING REMAINED NORMAL UNTIL WE EXITED THE HWY AND THE VEHICLE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE "SERVICE POWER STEERING" MSG CAME ON AGAIN, ONLY THIS TIME THE POWER STEERING WAS GONE. THANK GOODNESS IT DIDN'T LOCK UP ON THE INTERSTATE. THERE ARE RECALLS ON THIS FOR THIS YEAR! WHY IS MINE NOT INCLUDED???!!!
Steering, Nov 8, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE MESSAGE "POWER STEERING ASSIST FAULT" DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.
Fuel/propulsion system, Nov 8, 2018
MY CAR IS AROUND 86,000 MILES AND IN THE PAST MONTH STARTED TO SHUT OFF AFTER ABOUT A 30 MINUTE DRIVE. MY FUSION MAKES A SOUND DISTINCTIVE SOUND BEFORE THIS HAPPENS, SOMEWHAT LOUD AND GOES IN AND OUT. ENGINE COMPLETELY SEIZES IF I'M COMING TO A STOP AND I HEARD THE SOUND. CAR ALSO HAS TROUBLE STARTING AFTER REFUELING.
Vehicle speed control, Nov 7, 2018
ACCELERATOR PEDAL SNAPPED WHILE DRIVING ON HIGHWAY
Power train, Nov 6, 2018
UPON PULLING INTO A PARKING SPOT I ATTEMPTED TO SHIFT MY CAR INTO PARK AND THE SHIFTER BECOME HARD AND IMMOVABLE. I HAD TO USE THE PARKING BRAKE, AND WAS EVENTUALLY TOWED TO A LOCAL MECHANIC TO HAVE THE GEAR SHIFT CONTROL CABLE REPLACED FOR THE GEAR SHIFTER TO WORK AGAIN. *TR
Fuel/propulsion system, Nov 5, 2018
CAR STALLING OUT WHILE DRIVING WHEN THE CAR HAS PLENTY OF FUEL. NO CHECK ENGINE LIGHT WILL GO ON THEN GOES OFF BUT THE SAME ISSUE IS HAPPENING. THIS IS A KNOWN ISSUE WITH THIS MODEL ALSO A RECALL WAS ISSUES BUT LOOKS LOKE THEY MISSED MY CAR. CAR STALLS OUT WHEN IM IN TRAFFIC. REALLY WHENEVER IT WANTS TO
Fuel/propulsion system, Nov 5, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, A STRONG ODOR OF FUEL WAS DETECTED COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (2323 LAURENS RD, GREENVILLE, SC 29607, (864) 242-5060) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS CURRENTLY AWAITING THE TEST RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Power train, Nov 5, 2018
TRANSMISSION JUST WENT OUT, IT WILL REV UP BUT NOT HO INTO GEAR. IT WAS IN MOTION AND WHEN IT WAS SLOWING DOWN IT DIDNT DOWN SHIFT AND JUST STOPPED MOVING.
Power train, Latches/locks/linkages, Engine, Nov 5, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS AT A COMPLETE STOP, IT FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER WITH THE ASSISTANCE OF A POLICE OFFICER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE GEAR SHIFT FAILED AND DID NOT ENGAGE INTO DRIVE, PARK, REVERSE, OR NEUTRAL. THE CONTACT ALSO STATED THAT BOTH REAR DOORS AND THE FRONT PASSENGER DOOR FAILED TO LATCH. ALSO, THE ENGINE RESERVE HOSE FAILED AND CAUSED THE ENGINE TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DOOR LATCHES AND THE ENGINE HOSE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) AND NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER DID NOT ASSIST WITH THE REPAIRS. THE GEAR SHIFT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Seat belts, Nov 4, 2018
IN NOV 2016 A RECALL WAS ISSUED FOR NHTSA RECALL NUMBER 16V875000 DRIVER AND FRONT PASSENGER SEAT BELT ASSEMBLIES MAY NOT ADEQUATELY RESTRAIN THE OCCUPANT IN A CRASH. TWO YEARS LATER, NO REMEDY IS AVAILABLE. THIS HARDLY SEEMS TIMELY
Steering, Nov 4, 2018
WHILE TURNING OFF A MAIN ROAD INTO A PARKING LOT MY FINGER WAS CUT BY THE UNDERSIDE SHARP EDGE OF THE CRUISE CONTROL BUTTON HOUSING ASSEMBLY.
Air bags, Nov 2, 2018
TAKATA RECALL
Structure, Nov 2, 2018
DOOR LATCH RECALL. I HAVE A 2013 FORD FUSION THAT THE DRIVER LATCH FAILED. MY CAR WAS BUILT DURING THE TIME FRAME GIVEN IN THE RECALL AND THE PLANT THAT IT CAME FROM. FORD TELLS ME THAT MY CAR IS NOT PART OF THE RECALL. BUT THEY HAVE NOT GIVEN ME A CLEAR RESPONSE OTHER THAN MY VIN DOES NOT FALL INTO THE CATEGORY FOR THE RECALL. I AM GOING BACK AND FORTH WITH FORD CUSTOMER SERVICE AND THEY ARE UNABLE TO GIVE ME THE EXACT REASON AS TO WHY IT IS NOT INCLUDED. I HAVE ATTACHED THE CORRESPONDENCE WITH FORD.
Other or unspecified, Nov 2, 2018
SHIFTER CABLE LINKAGE "BUSHING" RECALL DOES NOT SHOW UP BY MY VIN SEARCH. YET THE BUSHING IS ALREADY BUSTED AND HAS BEEN SO CALLED "HALF FIXED" BY MY FRIEND. I NEED HELP GETTING THIS FIX SAFELY PLEASE HELP.
Other or unspecified, Nov 2, 2018
I MOVED THE SHIFT LEVER TO PARK AND REMOVED THE IGNITION KEY,BUT THE CAR STAYED IN NEUTRAL WITH NO WARNING MESSAGE OR AUDIBLE CHIME. THE SHIFT STICK IS NOW STUCK AND THE CAR REMAINS IN NEUTRAL. I AM UNABLE TO SHIFT GEARS AND WAS LUCKY THIS HAPPENED IN A PARKING LOT. I LOOKED IT UP AND THERE ARE RECALLS FOR OTHER MODELS AS WELL BUT NOT MINE.
Engine, Nov 1, 2018
WHILE DRIVING ON 95 NORTH FROM US 100 TO PALM COAST PARKWAY I STARTED TO SMELL COOLANT IN THE CAR STARTED TO OVERHEAT. THE ENGINE SHUT OFF I PUT IT IN NEUTRAL AND COAST UNTIL HE CAME TO A STOP. UPON OPENING THE HOOD I SAW A 2 TO 3 INCH HOLE IN THE SIDE OF THE HOSE GOING FROM THE RADIATOR TO THE ENGINE.
Power train, Oct 31, 2018
I'M ON LUNCH AT WORK, AND GO TO PUT MY CAR IN DRIVE.. NOTHING WON'T BUDGE, SO I TRY PUTTING IT REVERSE NOTHING ITS STUCK IN PARK. AFTER WAITING 4 HOURS FOR A TOW TRUCK, AND GET IT TO THE DEALERSHIP I'M TOLD ITS THE BUSHING CABLE WHICH HAS A RECALL ON IT... JUST NOT MY VIN. ALSO THE REPAIRS ARE GOING TO COST 500 DOLLARS, AND THE PART IS ON BACK ORDER FOR THREE WEEKS. SO NOT ONLY DO I HAVE TO PAY FOR A RENTAL CAR FOR THREE WEEKS, I HAVE TO PAY 500 DOLLARS FOR SOMETHING THAT SHOULD ABSOLUTELY BE COVERED UNDER A RECALL.
Electrical system, Oct 31, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PUT IN PARK, THE VEHICLE DID NOT START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BUSHING ON THE END OF THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Structure, Engine, Oct 30, 2018, fire
OUR CALL HAD A RECALL , NEVER GOT NOTICE AND THE RECALL ON THIS VEHICLE LOCALIZED OVERHEATING MY CYLINDER HEAD TO CRACK, RESULT IN FIRE IN ENGINE AND THIS IS WHAT HAPPENED TO OUR 2013 FORD FUSION
Latches/locks/linkages, Oct 30, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER SIDE DOOR OPENED. THE VEHICLE WAS TAKEN TO CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925 (915) 779-2272) WHERE THE CONTACT WAS INFORMED THAT THE RECALL (THE CONTACT WAS UNABLE TO VERIFY THE RECALL INFORMATION) HAD EXPIRED WITH NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Oct 29, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: CAS 16162364. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Oct 29, 2018
LOUD CRACKING SOUNDS COMING FROM SPEAKERS CAUSED BY A FAILED AUDIO CONTROL MODULE, ONLY 82K MILES IN. CAR BATTERY DRAINING, WEEKLY REQUIRED JUMP-STARTS WITH BRAND NEW BATTERY INSTALLED.
Power train, Oct 29, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LANCE CUNNINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, (866) 591-3943) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Oct 29, 2018
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT AFTER SWITCHING THE SHIFTER INTO THE PARK POSITION THE VEHICLE BEGAN TO ROLL DOWN A SLIGHT INCLINE. WHILE INSPECTING UNDER THE HOOD IT WAS DISCOVERED THAT THE SHIFT CABLE BUSHING HAD DISCONNECTED. THE CONTACT STATED THAT HE REPLACED THE BUSHING AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AUTONATION FORD (23775 CENTER RIDGE RD. STE. WESTLAKE, OH) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 111,000.