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2013 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  8. 1,956

Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.

Primary concernSteering418 reports · 21% of complaints
Owner complaints1,956Filed with NHTSA
Recall relationship19 safety recallsNHTSA campaign records

What owners report most often

  1. Steering418
  2. Engine399
  3. Power train315
  4. Other or unspecified200
  5. Electrical system189
  6. Structure179
  7. Fuel/propulsion system133
  8. Seat belts113

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  3. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  4. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  5. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  6. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  7. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  8. Power train, manual transmissionMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

    Campaign 18V169000 on NHTSA.gov

  9. Latches/locks/linkages, doors, latchMar 27, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    Campaign 17V210000 on NHTSA.gov

  10. Engine and engine cooling, engineMar 27, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

    If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

    Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

    Campaign 17V209000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Steering, electric power assist systemApr 28, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

    Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

    Campaign 15V250000 on NHTSA.gov

  13. Latches/locks/linkages, doors, latchApr 24, 2015

    Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    Campaign 15V246000 on NHTSA.gov

  14. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  15. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

  16. SteeringMay 31, 2013

    Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.

    This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.

    Campaign 13V232000 on NHTSA.gov

  17. Fuel system, gasolineMay 31, 2013

    Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

    A fuel leak in the presence of an ignition source may result in a fire.

    Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

    Campaign 13V227000 on NHTSA.gov

  18. Engine and engine coolingDec 3, 2012

    This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

    If flammable engine fluids come in contact with the vehicle’s hot exhaust system, a vehicle fire could occur.

    Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicle’s powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V551000 on NHTSA.gov

  19. Exterior lighting, headlightsNov 30, 2012

    Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.

    An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.

    Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 12V553000 on NHTSA.gov

Representative owner complaints

1,956 reports, newest first.

  1. Other or unspecified, Fuel/propulsion system, May 3, 2018

    I HAVE A 2013 FORD FUSION THAT I JUST HAD TO REPLACE THE. TAKE BOOSTER ON, 8000 MILES OUT OF WARRANTY...AND NOW1 WEEK LATER, MY TURBO HAS WENT OUT! GONNA COST OVER $1000 TO FIX, NOT TO MENTION THE 400$ FOR THE BRAKE BOOSTER.. I HAVE ALWAYS BEEN A FORD FAN! BUT THIS IS DEFINITELY PUTTING A BAD TASTE IN MY MOUTH!!!!! I COULD UNDERSTAND IF THE CAR HAD A LOT OF MILES ON IT.... BUT 68,0000 MILES???? COME ON!!!!

  2. Engine, May 3, 2018

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. WHEN THE FAILURE OCCURRED, THE CONTACT SHIFTED INTO PARK AND THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE CONTACT CALLED GREENWOOD FORD LINCOLN AT(270) 843-9041 (3075 SCOTTSVILLE RD, BOWLING GREEN, KY 421040) AND WAS INFORMED OF NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,000.

  3. Structure, May 2, 2018

    PASSENGER DOOR LATCH (FRONT SEAT) BROKEN WITHOUT WARNING, UNABLE TO KEEP DOOR CLOSED WHEN MOVING.. I WAS INFORMED BY THE DEALER THAT THE LATCH PROBLEM ON THIS VEHICLE WAS NOT INCLUDED WITH THE FUSION DOOR LATCH RECALL THAT AFFECTED OTHER 2013 FUSIONS. DEALER HAS NOW FIXED THE LATCH AND AT FIRST WAS GOING TO CHARGE ME THE ENTIRE $500 COST UNTIL I CALLED FORD DIRECTLY WHERE THEY AGREED (FORD) TO PAY MOST OF THE COST BUT NOT REPLACE OTHER UNAFFECTED DOOR LATCHES. THOUGH MY OUT OF POCKET COST WAS ONLY $53.50, MY CONCERN IS THAT THE PREVIOUS FUSION RECALL DID NOT GO FAR ENOUGH TO INCLUDE OTHER 2013 FORD FUSIONS THAT MAY HAVE THE SAME ISSUE. I AM CONCERNED FOR THE SAFETY OF OTHER OCCUPANTS IN THE VEHICLE.

  4. Electrical system, Service brakes, Hydraulic, Engine, May 1, 2018

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED FOR THE COOLANT TEMPERATURE, WHICH WAS INCREASING. THE VEHICLE FAILED TO ACCELERATE ABOVE 5 MPH. THE CONTACT STATED THAT THE ENGINE WAS TURNED OFF AND RESTARTED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER (HOLLINGSWORTH RICHARDS FORD, 778 FLORIDA BLVD, BATON ROUGE, LA 70806, (225) 927-5555) WHERE IT WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNSURE IF THE REMEDY CAUSED THE FAILURES BECAUSE THE VEHICLE HAD NO FAILURES PRIOR TO THE RECALL REMEDY. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS INCLUDED IN EXTENDED WARRANTY CAMPAIGN NUMBER: 14N02 (ABS VEHICLE SPEED SIGNAL RELATED COMMUNICATION LOSS THAT DISABLES OBDII SYSTEM MONITORS). THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT THE DEALER FOR OVER A WEEK WITHOUT DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  5. Structure, Apr 30, 2018

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR WITH STRING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AT VICKSBURG FORD, LINCOLN, MAZDA (2431 N FRONTAGE RD, VICKSBURG, MS 39180). THE CONTACT STATED THAT THE FRONT DOOR ON THE PASSENGER SIDE ALSO EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE RECALL INFORMATION WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000. *TT

  6. Air bags, Apr 29, 2018

    AIRBAG WARNING LIGHT ON

  7. Steering, Apr 26, 2018

    LOST STEERING HAS CRACKED ELE DRIVE MOTOR ON STEERING RACK 10TH ONE IN OUR FLEET OF 50 THE MOUNTING EAR IS BROKE FROM CORROSION OR RUST JACKING ALL THE CARS WE HAVE THE COWL LEAKS WATER ON DRIVE MOTOR

  8. Power train, Engine, Apr 26, 2018

    TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 50 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE AND THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED UNTIL THE ENGINE COOLED DOWN. THE CONTACT CONTINUED TO DRIVE THE VEHICLE, BUT DUE TO OVERHEATING, THE CONTACT HAD IT TOWED TO WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601, (301) 843-2400) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

  9. Steering, Seat belts, Other or unspecified, Apr 25, 2018

    MY SISTER SENT ME A RECALL NOTICE, IT WASN'T PERTAINING TO MY VEHICLE, BUT I WENT ALONG AND MADE SURE TO LOOK UP MINE ALSO. UPON REVIEWING MY INFORMATION, I WAS SOLD A VEHICLE I BELIEVE SHOULD HAVE NEVER LEFT THE LOT, SINCE THERE WERE RECALLS DATING FROM 2014 AND I BOUGHT THE VEHICLE IN 2017. I CALLED FORD THEY TOLD ME PARTS WEREN'T IN AND THAT I WOULD HAVE TO WAIT, AND THAT ONE PROBLEM OCCURS WHEN YOU LIVE IN HEAVILY SALTED AREAS, I RESPONDED WITH HELLO LADY, I DO LIVE IN CT WHERE IT CONSTANTLY SNOWS. I HAVE EXPERIENCED WHY THESE WOULD BE RECALLS SO FAR SUCH AS THE DOOR LATCH AND THE RESTRAINTS, BUT WITH SUCH GRAVE RECALLS AS THESE WHY WAS IT ALLOWED TO BE SOLD OFF THE LOT WITHOUT HAVING THE RECALLS CHECKED FIRST?

  10. Power train, Air bags, Electronic stability control (ESC), Apr 24, 2018

    AT RANDOM WHILE CAR IS ON AT ANY TIME AND ANY SPEED (PARKED AND JUST TURNED ON, AT A RED LIGHT, DRIVING ON FREEWAY OR CITY DRIVING, TURNING OR DRIVING STRAIGHT.) REAR PARKING AID IS DISABLED WITH LIGHT TURNED ON, AIRBAG LIGHTS TURN ON, SERVICE ADVANCE TRAC LIGHT TURNS ON, THE POWER STEERING GOES OUT ALL THE SAME TIME. THEN RANDOMLY TURNS OFF AND DRIVES NORMAL AGAIN AT ANYTIME ( SHORTLY AFTER THE PROBLEM OCCURS, SOMETIMES IT STAYS ON AN ENTIRE DRIVE 1HR+ EVEN IF PARKED AND TURNED CAR COMPLETELY OFF AND ON AGAIN) THIS HAS BEEN BROUGHT INTO THE DEAL MULTIPLE TIMES WITH IT OCCURRING AGAIN SHORTLY AFTER BEING "FIXED"

  11. Steering, Apr 24, 2018

    STEERING RACK DRIVE MOTOR MOUNTING EAR CRACKED FROM CORRIOSION OR RUST JACKING THIS IS THE 9TH ONE IN OUR CITY FLEET IN A FEW MONTHS THIS IS A SAFETY PROBLEM SOMEONE WILL GET HURT

  12. Other or unspecified, Apr 19, 2018

    I LIVE MOSTLY IN FLORIDA WHEN THE TEMPERATURE WAS 87 DEGREES MY SUN ROOF WAS OPEN LATER IN THE DAY I CLOSED THE SUN ROOF IT WAS CRACKED I WASN'T IN THE CAR WHEN IT CRACKED. I HAVE AN EXTENDED WARRANTY BUT THEY REFUSED THE CLAIM. I UNDERSTAND THIS IS HAPPENING TO A LOT OF VEHICLES. FORD DENIED THE CLAIM.THE VEHICLE WASN'T MOVING AND IN A PARKIG LOT.

  13. Steering, Engine, Apr 19, 2018

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOT CALLED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 28,221. *TT *TR

  14. Steering, Apr 18, 2018

    LOSS OF ELECTRIC POWER STEERING ASSIST ON THE POWER STEERING CONTROL MODULE (PSCM) DUE TO A PIGTAIL CONNECTION. THIS IS A HUGE SAFETY ISSUE AS THE POWER STEERING COULD TURN OFF WHILE DRIVING AND CAUSE AN ACCIDENT. CAR WAS NO LONGER DRIVE-ABLE.

  15. Power train, Apr 16, 2018

    LOUD GRINDING NOISE COMING FROM FORD HF35 CVT TRANSMISSION THAT HAD CATASTROPHIC FAILURE ON THE HIGHWAY GOING 65MPH

  16. Power train, Seat belts, Other or unspecified, Apr 14, 2018

    FROM THE DAY I FIRST DROVE MY CAR OFF THE LOT IT WAS A 2013 FORD FUSION S IT'S GRAY. I STARTED THE ENGINE AND THEN SAT IN THE DRIVER'S SEAT BEFORE I PUT IT IN DRIVE I HEAR A LOUD THUMPING NOISE GENERATING FROM THE BACK END OF MY CAR. AND IT'S STILL DOING IT 4 MONTHS LATER NON-STOP AND I CANNOT FIGURE OUT WHAT'S GOING ON ALSO THERE IS A RUSTED HOLE IN MY MUFFLER. ALSO OFTEN TIMES WHEN I AM DRIVING WHEN ACCELERATING THE TRANSMISSION HAS A HUGE LAG IN IT AND SOMETIMES IT STICKS WITHOUT SHIFTING TO THE PROPER GEAR TO ACCELERATE, SOMETIMES I HAVE TO ACTUALLY MANUALLY SHIFT THE GEARS. AND IT GETS VERY ROUGH WHEN IT SLIPS AND SLIDES AND MAKES A BIG DROP WHICH ALSO SHAKES THE ENTIRE VEHICLE AND IT ALSO IMPAIRS THE DRIVING PERFORMANCE. AND ANOTHER THING IS THE SEAT BELT, THE REAR MIDDLE SEAT OF MY VEHICLE WHEN INSTALLING A CHILD SAFETY SEAT THE MIDDLE SEAT BELT GOT ALL JAMMED UP AND WOULD NOT WORK AT ALL. I HAD TO REPLACE IT WITH AN AFTERMARKET SEAT BELT BECAUSE FORD DIDN'T WANT TO FIX IT FOR FREE AND WANTED TO CHARGE ME UPWARDS OF $400 JUST FOR THE SEAT BELT THAT WASN'T MY FAULT THAT I GOT DAMAGED I JUST INSTALLED THE CHILD SEAT LIKE THE LOCAL POLICE SHOWED ME TO AND THEN ONCE I GOT IT OUT THE SEAT BELT IT'S NOT WORKING. THEY SAY IT'S NOT A PART OF THE RECALL WHICH I ALREADY HAVE 4 RECALLS ON MY VEHICLE THAT IS NOT YET FIXED.

  17. Other or unspecified, Apr 12, 2018

    RECALL #17S09. IT HAS BEEN OVER A YEAR SINCE THIS RECALL CAME OUT. IT SEEMS LIKE A PRETTY SERIOUS ISSUE. WHEN DO WE EXPECT A FIX TO THIS PROBELM?

  18. Electronic stability control (ESC), Service brakes, Apr 10, 2018

    DURING BREAKING AT APPROX. 15-20MPH THE BREAK PEDAL BECAME VERY SOFT AND LOST MOST (90%) OF THE BREAKING POWER. THE DASH BREAKING AND STABILITY CONTROL WARNING LIGHTS FLASHED. THE ELECTRONIC EMERGENCY BREAK ENGAGED AND WOULD NOT DISENGAGE. CAR HAD TO BE TOWED TO LOCAL DEALERSHIP.

  19. Fuel/propulsion system, Apr 9, 2018

    WHEN HAVING THE CAR SERVICED, I WAS ASKED IF I WAS AWARE OF THE SMELL OF GAS AND THE VISUAL LEAK. I WAS NOT, AS MY NOSE WAS DAMAGED AND I HAVE NO SENSE OF SMELL. ONLINE, FORD RECALL NOTICE 13S04 DESCRIBES MY PROBLEM. I CALLED FORD CUSTOMER CARE ONLY TO BE ADVISED MY VEHICLE IS NOT SUBJECT TO THE RECALL. I HAVE BEEN DIRECTED TO GO TO A FORD DEALER TO AS ABOUT AN EXAMINATION OF THE CAR.

  20. Seat belts, Engine, Apr 6, 2018, fire

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT WAS ALERTED BY SOMEONE THAT SMOKE WAS NOTICED FROM THE REAR OF HIS VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE CONTACT OPENED THE HOOD AND SAW FLAMES TOWARDS THE BACK OF THE ENGINE COMPARTMENT. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS DRIVEN TO A GROCERY STORE PARKING LOT WHERE THE FIRE RESTARTED. THE CONTACT CALLED THE FIRE DEPARTMENT, BUT THE FIRE EXTINGUISHED ON ITS OWN BY THE TIME THE FIRE DEPARTMENT ARRIVED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE HUNTINGTON BEACH FORD DEALER AT 714-842-6611 (LOCATED AT 18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648) AND WAS INFORMED THAT THE TECHNICIAN WOULD CALL HIM BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 92,520. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  21. Steering, Apr 6, 2018

    THE POWER ASSIST COMPLETELY FAILED ON MY VEHICLE WHILE DRIVING RESULTING IN A TOTAL LOSS OF STEERING CONTROL CAUSING THE POSSIBILITY OF A SERIOUS ACCIDENT AS I WAS DRIVING ON A MAJOR INTERSTATE HIGHWAY. THERE WAS A RECALL ON 2011 AND 2012 FORD FUSIONS FOR THE SAME PROBLEM. I HAVE CONTACTED FORD ABOUT THE PROBLEM SENDING THEM A LETTER OF WHAT OCCURRED AND A COPY OF THE INVOICE. MY WIFE AND I HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP IN TENNESSEE, RENT A CAR AND STAY IN A HOTEL FOR TWO NIGHTS WHILE THE CAR WAS BEING REPAIRED. THE ENTIRE STEERING ASSEMBLY HAS TO BE REPLACED COSTING MORE THAT $2,250.00 JUST FOR THE REPAIRS. I EXPLAINED TO FORD AND THE FORD DEALERSHIP THAT I WAS AWARE OF THE 2011 AND 2012 RECALLS FOR THE SAME PROBLEM AND STATED THAT THIS SAME PROBLEM ON THE 2013 MODELS SHOULD BE COVERED. I HAVE THE INVOICE AND LETTERS THAT I SENT TO FORD AND MY LOCAL DEALERSHIP, BALLENTINE FORD IN GREENWOOD, SC. THE CAR WAS REPAIRED IN KNOXVILLE, TN.

  22. Power train, Electrical system, Apr 5, 2018

    TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD, BUT IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO VILLA FORD (2550 N TUSTIN ST, ORANGE, CA 92865, (714) 637-8222) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

  23. Engine and engine cooling, Seat belts, Apr 4, 2018

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED AUTO NATION FORD AT 713-489-2089 (LOCATED AT 12227 GULF FWY, HOUSTON, TX 77034) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  24. Engine, Apr 2, 2018

    TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOFAIR FORD IN HAVERHILL, MASSACHUSETTS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  25. Air bags, Apr 2, 2018

    TAKATA RECALL - IF THEY CAN STILL MANUFACTURE VEHICLES AND INSTALL AIRBAGS, THEY SHOULD BE ABLE TO PUT THEIR ENERGIES INTO FIXING AN OUTSTANDING RECALL FIVE YEARS OLD.