2013 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,956 owner complaints filed for this model year. This is the 4th highest complaint count among 15 Fusion model years with reports.
Of the 2013 reports, 65 involved a crash and 95 involved a fire. 55 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
SteeringMay 31, 2013
Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.
This could result in impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V232000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Exterior lighting, headlightsNov 30, 2012
Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.
An improperly cured projector coating will become hazy through operation, over time, reducing the brightness of the low-beam lamp. This may decrease driver visibility and increase the risk of a vehicle crash.
Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V553000 on NHTSA.gov
Representative owner complaints
1,956 reports, newest first.
Power train, May 4, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE AT A STOP LIGHT, THE VEHICLE SHUT OFF. WHEN THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL, THE VEHICLE MOVED BACKWARDS. THE "RUN POWER ACTIVE" LIGHT ILLUMINATED. THE VEHICLE RESTARTED AFTER A COUPLE OF MINUTES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER SHE REFUELED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE VAPOR MANAGEMENT VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 39,295.
Visibility/wiper, May 4, 2016
THE WINDSHIELD WIPER MOTORS AND MOUNTS BECAME LOOSE AFTER ONLY 30,000 MILES AND NOW THE WIPERS SKIP AND DO NOT CLEAR THE WINDSHIELD OFF WHEN IT IS RAINING. THIS HAPPENS WHETHER THE CAR IS MOVING OR NOT. I CHANGED WIPERS 4 TIMES UNTIL I TOOK IT TO A BODY SHOP WHERE THEY DETERMINED THE CAUSE. WHENEVER IT RAINS, I HAVE SEVERELY LIMITED VISIBILITY. I CANNOT GET IT FIXED BECAUSE IT COSTS TOO MUCH.
Engine, May 2, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED ANTIFREEZE ON THE GROUND. THE DEALER DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Steering, Apr 29, 2016
I WAS DRIVING TO CHURCH ON APRIL 28, 2016 AND A WARNING THAT SAID "POWER STEERING ASSIST FAULT." I'VE HAD MY VEHICLE FOR OVER 1YR AND HAVE NEVER EXPERIENCED THIS WARING OCCRRING.
Service brakes, Apr 26, 2016
ON NUMEROUS OCCASIONS, I HAVE EXPERIENCED A MOMENTARY LOSS OF CONTROL OF MY CAR WHEN BRAKING. THIS PROBLEM OCCURS WHEN DECELERATING AROUND A CURVE (LEFT OR RIGHT), DRIVING DOWNHILL, OR WHEN DECELERATING OVER A BUMP OR OTHER AREA OF RAISED PAVEMENT. THESE INSTANCES HAVE OCCURRED ON CITY STREETS, AT SPEEDS UNDER 40 MPH. WHEN IT OCCURS IT FEELS AS IF THE CAR IS SKIDDING, EVEN ON DRY PAVEMENT. I WOULD ALSO DESCRIBE THE FEELING AS A SURGE, EVEN THOUGH THE CAR IS BRAKING, AND SHOULD BE SLOWING. I HAVE ALSO DESCRIBED THIS AS A FEELING THAT THE BRAKES SLIP OR STOP WORKING MOMENTARILY AND THEN RE-ENGAGE. THE EXPERIENCE IS FRIGHTENING, AND I AM CONCERNED THAT THE CAR COULD SURGE FORWARD WHILE I AM BRAKING AND RESULT IN A COLLISION OR INJURIES. I PURCHASED THE CAR NEW IN 2013, AND HAVE DRIVEN THE CAR FEWER THAN 20,000 MILES. I HAVE TAKEN THE CAR IN FOR SERVICE REGULARLY. THESE SURGES RECENTLY HAVE SEEMED LONGER IN DURATION MORE RECENTLY. I HAVE NOTED THIS CONCERN TO MY FORD DEALER TWICE IN THE LAST 12-15 MONTHS, AND ASKED THEM TO CHECK THE BRAKES FOR PROBLEMS. EACH TIME, THE DEALERSHIP HAS TOLD ME THAT THEY COULD NOT REPLICATE THE SURGE OR SKIDDING SENSATION. MOST RECENTLY, THE SERVICE REPRESENTATIVE EXPLAINED THAT I WAS PROBABLY NOTICING THE GASOLINE ENGINE KICK BACK IN AFTER THE CAR WAS IN BATTERY/ELECTRIC DRIVE. THIS EXPLANATION DOES NOT SQUARE WITH MY EXPERIENCE. I CAN DETERMINE WHEN THE CAR SHIFTS FROM BATTERY TO ENGINE OPERATION, AND THAT IS NOT THE CAUSE OF THESE BRAKING EVENTS. I READ THE COMPLAINTS OF A FEW OTHER FUSION 2013 HYBRID OWNERS WITH THE BRAKING SYSTEM, AND I WANTED TO ADD THAT THIS PROBLEM IS OCCURRING IN OTHER VEHICLES. THIS IS NOT A SAFE CONDITION. I WILL AGAIN BE TAKING MY CAR IN FOR SERVICE, AND ASKING FOR FORD TO INVESTIGATE THIS PROBLEM.
Structure, Apr 24, 2016
REAR DRIVERS SIDE DOOR WILL NOT LATCH, REMAINS OPEN. OCCURRED AFTER SIMPLY OPENING DOOR, VEHICLE WAS AT A COMPLETE STOP. RECALL ALREADY IN PLACE FOR THIS YEAR/MAKE/MODEL HOWEVER ONLY FOR VEHICLES WITH STICKER OF 5/2013 OR PRIOR, MINE SHOWS 6/2013. BELIEVE RECALL NEEDS TO BE ADJUSTED.
Structure, Apr 21, 2016
MY 2013 FORD FUSION FRONT PASSENGER DOOR LATCH AND CABLE FAILED. I WAS UNABLE TO CLOSE MY DOOR. AT THE TIME I WAS PARKED ON A CITY STREET . LUCKILY I WAS NOT MOVING LIKE OTHER 2013 FORD FUSION OWNERS EXPERIENCED. FORD DID NOT INCLUDE MY VEHICLE IN RECALL 15S16 OR NHTSA 15V246000, EVEN THOUGH I ENCOUNTERED THE SAME SAFETY ISSUE. I IMMEDIATELY REPAIRED THE LATCH AND CABLE AT THE LOCAL FORD DEALER, INVOICE#C54181.
Exterior lighting, Apr 21, 2016
REPLACEMENT OF A SIMPLE FRONT PARKING LIGHT IS ESTIMATED BY FORD SERVICE IN NEW HAMPSHIRE TO COST $250.00 BECAUSE THE FRONT BUMPER ASSEMBLY MUST BE REMOVED TO REPLACE THE SINGLE BULB.
Latches/locks/linkages, Apr 18, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Apr 13, 2016
POWER STEERING ASSIST FAULT COMES IN MAKING IT HARD TO TURN VEHICLE. FORD SAYS NO RECALL FOR MY VEHICLE.
Steering, Apr 12, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOSS OF POWER STEERING. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION; HOWEVER, THERE WAS A PERMANENT LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500.
Electrical system, Apr 11, 2016
WE PURCHASED THE CAR THIS PAST SATURDAY AND ON SUNDAY, THE PASSENGER DOOR AJAR LIGHT CAME ON. THE CAR CANNOT BE COMPLETELY LOCKED DUE TO THE SENSOR 'THINKING' THAT THE FRONT PASSENGER DOOR IS NOT SHUT,WHEN IN FACT IT IS. ALSO THE ALARM GOES OFF WHEN WE TRY TO REMOTELY LOCK THE CAR.
Structure, Apr 11, 2016
I WAS DRIVING AT APPROXIMATELY 70 MPH ON I-40 MOVING WEST FROM NASHVILLE IN DICKSON, TN WHEN MY HOOD RELEASED. THE HOOD SLAPPED MY WINDSHIELD SHATTERING IT AND SENDING PIECES OF GLASS AT ME. I WAS ABLE TO PULL OFF ON THE MEDIAN AND CALL THE STATE TROOPERS. THERE WAS NOTHING THAT I COULD FIND THAT WOULD HAVE CAUSED THE HOOD TO RELEASE AS THERE IS AN INITIAL "HOOD RELEASE" AND THEN A SAFETY LEVER THAT HAVE TO BOTH HAVE ACTION BEFORE THE HOOD CAN EVEN GO UP.
Other or unspecified, Engine, Apr 8, 2016
THE AIR CONDITIONING COMPRESSOR CLUTCH FELL OFF THE VEHICLE WHILE DRIVING. THE BOLT RETAINING THE CLUTCH ASSEMBLY SHEARED OFF RESULTING IN THE CLUTCH ASSEMBLY SEPARATING FROM THE COMPRESSOR PULLEY.
Steering, Apr 6, 2016
I HAVE LOST POWER STEERING ON SEVERAL OCCASIONS AND RECEIVED A "POWER STEERING ASSIST FAULT" MESSAGES. AT FIRST, I WAS ABLE TO RESET MY POWER STEERING BY TURNING THE CAR OFF AND BACK ON. NOW , I HAVE COMPLETELY LOST MY POWER STEERING. NOW THE POWER WILL GO OFF AND STAY OFF WHILE DRIVING. FORD MOTOR HAS RECALLED THE 2011 FORD FUSIONS WITH THE 3.5 L ENGINE BUT INSIST THE 2.5 L DO NOT HAVE THE SAME PROBLEM. I THINK THEY ARE WRONG AND SHOULD HAVE TO FIXED MY CAR FOR SAFETY REASONS. TO MAKE MATTERS WORSE, MY FORD DEALERSHIP CAN'T EVEN LOOK AT MY CAR UNTIL ONE WEEK WHICH ONLY FORCES DRIVERS TO DRIVE CARS THAT ARE UNSAFE.
Wheels, Apr 3, 2016
DAMAGED LUG NUTS: ALL WHEEL REMOVALS/TIRE ROTATIONS WERE PREVIOUSLY DONE BY AUTHORIZED FORD DEALERSHIPS. REPORT OF LOSE LUG NUT SITUATION WAS MADE BY OWNER DURING SCHEDULED MAINTENANCE BUT WAS DISMISSED BY ONE AUTHORIZED FORD DEALER AND SUBSEQUENTLY CONFIRMED AND REPAIRED DURING SCHEDULED MAINTENANCE BY ANOTHER AUTHORIZED FORD DEALER. AUTHORIZED FORD DEALER CONFIRMED DAMAGE AND REPLACED 3 DAMAGED LUG NUTS. SUSPECT EITHER (1) DEFECTIVE MATERIAL OR (2) QUALITY OF SERVICE. DAMAGED LUG NUTS COULD IMPACT SAFETY DURING OPERATION (IF WHEEL SEPARATES FROM MOVING VEHICLE) OR MAINTENANCE (IF OWNER HAS TO CHANGE TIRE ALONG BUSY HIGHWAY). AS OF THE DATE OF THE ALLEGED CORRECTION, THE VEHICLE IS STILL UNDER MANUFACTURER'S WARRANTY, HAS BEEN IN SERVICE LESS THAN 36 MONTHS, AND HAS LESS THAN 36,000 MILES ON ODOMETER.
Power train, Mar 30, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION EXHIBITED EXTREME HESITATION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ISSUE WAS A NORMAL CHARACTERISTIC OF THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,324.
Vehicle speed control, Engine, Mar 29, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH AND RELEASING THE ACCELERATOR PEDAL, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,757.
Steering, Mar 21, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,500.
Power train, Engine, Mar 20, 2016
YELLOW WRENCH LIGHT KEEP COMING ON WHILE DRIVING ONLY DOWN THE HIGHWAY AT 65 TO 70 MPH, IT ALSO INTERMITTENT THEREFORE THE DEALER CANNOT EVER FIND PROBLEM CODES. THE CODES ERASE WHEN YOU TURN OFF THE CAR. I LOSE HALF OF ENGINE POWER AND NO OTHER CONTROLS WORK SUCH AS CRUISE CONTROL AND MANUAL SHIFTING PADDLE SHIFTING. I WAS ALSO TOLD THAT IT WAS MY : "PCM" THAT IS GIVING ME THE TROUBLE. ALSO THE ELECTRIC FAN IS RUNNING AT FULL SPEED BLOWING OUT COLD AIR, PLUS THE SMELL OF BURNING PLASTIC. ALSO WHEN THE CAR IS STARTED AND RUNNING FOR ABOUT 7 TO 10 MINUTES, I TURN ON THE HEATER AT 73 DEGREES AND IT IS WARM. THEN AFTER TURNING ON THE HEATER AND NOW LEAVING FOR WORK, I ACCELERATE TO GET ONTO THE FREEWAY AND SOON NOTICED THAT THE HEATER IS NOW BLOWING COLD AIR AND I THEN TURN THE HEATER UP HIGHER TO 77 THEN THE SAME WARMTH COME OUT THEN THAT GOES AWAY TIL I TURN THE HEATER WAY UP TO 83 DEGREES. THIS HAS NEVER HAPPENED BEFORE, I HAD THE COOLANT AND OIL REPLACED AND IT IS STILL DOING THE SAME THING. I GET TWO WARNINGS SHOWING THE YELLOW WRENCH, "POWER REDUCED TO COOL DOWN ENGINE" AND "ENGINE OVERHEAT" THE SUNNYVALE FORD DEALER CHARGED ME $200.00 DOLLARS TO SEE WHAT WAS WRONG WITH MY CAR AND SAID THEY HAVE FOUND NOTHING. BUT THIS PROBLEM ONLY HAPPENS ON THE FREEWAY DRIVING AT 65 TO 75 MPH. OUR FREEWAYS SPEED LIMITS ARE HIGH ON INTERSTATES 5. I DO SEE OLDER FORD TEMPO'S GOING 80 MPH AND PASSING ME WHILE I CANNOT GO FASTER TO GET OUT OF THE WAY OF OTHERS. QUITE INSULTING TO ME WHILE I SPEND OUT OF POCKET AND FORD SAYS NOTHING AND I GET BACK A BROKEN CAR THAT WORKS SOMETIMES. THE EXTENDED WARRANTIES I PAY FOR DOES NOT COVER ANYTHING SO I'M PAYING FOR A CAR THAT IS SOON TO FAIL AND LEAVE ME STRANDED AT THE SAME TIME I HAVE TO PAY FOR IT. FORD CONTINUE TO SAY MY CAR IS RUNNING WELL AND RETURNING IT BACK TO ME WITH PROBLEMS UNFIXED
Electrical system, Seats, Mar 17, 2016
THE ELECTRIC MOTOR ON THE FRONT PASSENGER SEAT STOPPED WORKING AND WITHOUT MANUAL CONTROLS THE SEAT CANNOT BE ADJUSTED.
Structure, Mar 15, 2016
REAR PASSENGER DOOR NOT CLOSING. THIS IS THE 3RD TIME THIS HAS HAPPENED TO MY VEHICLE!
Air bags, Seat belts, Latches/locks/linkages, Mar 11, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V256000 (LATCHES/LOCKS/LINKAGES) AND 14V597000 (AIR BAGS, SEAT BELTS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ UPDATED 06/22/16.*JB
Steering, Mar 9, 2016
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE CONTACT WAS CONCERNED THAT A FAILURE WOULD CAUSE THE VEHICLE TO BECOME IMPOSSIBLE TO STEER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Other or unspecified, Mar 7, 2016
THE LATCH ON THE PASSENGER FRONT DOOR FAILED AND NO LONGER FUNCTIONS, JUST AS DESCRIBED IN RELEVANT RECALL. HOWEVER, ALTHOUGH MY MODEL YEAR IS PART OF RECALL, FOR SOME UNKNOWN REASON MY VIN IS EXCLUDED. FORD MUST FIX THIS PROBLEM BEFORE IT HAPPENS TO THE OTHER DOORS. I WAS TRYING TO ENTER FREEWAY WHEN THE FRONT PASSENGER DOOR FLEW OPEN. THIS VEHICLE IS A FAMILY CAR, AND I HAVE 3 MINOR CHILDREN WHO, I PREFER, ARE NOT PUT IN HARMS WAY AS A RESULT OF SOME MISPLACED ISSUE ON WHETHER MY VEHICLE IS INCLUDED IN THE RECALL OF THESE PARTS, WHICH ARE ALREADY WELL-ESTABLISHED AS DEFECTIVE.