2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Back over prevention, Oct 26, 2022
The contact owns a 2014 Ford Fusion. The contact stated while reversing, the rearview camera activated; however, the rearview camera chime and red line alerting that the vehicle was too close to another vehicle, pedestrian or curb failed to engage. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.
Steering, Electrical system, Service brakes, Oct 24, 2022
UNKNOWN. I just know something not right with my car. My brake lights will not turn off. There is something wrong with well i think there is something wrong with the transmission and steering. It just needs an all over inspection honestly. I need help, idk what else to do. I have to get back and forth to work! Help!!!
Steering, Engine, Oct 19, 2022
The contact owns a 2014 Ford Fusion. The contact stated that the power steering assist fault, traction control, and Hill Assist warning lights were illuminated. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed. The contact had the vehicle towed to an independent mechanic and was informed that the steering rack needed to be replaced. The contact was also informed that the engine mounts were corroded and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 15V250000 (Steering). The dealer and manufacturer were contacted, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 121,000.
Service brakes, Oct 14, 2022
I took my 2014 ford fusion, per a recap letter, to my local dealership on 10/11/22. I was notified today, 10/14/22, that the part ordered was DENIED by ford due to a policy to prevent dealerships from “hoarding” parts. Apparently my dealership has ordered too many brake line parts. I was told that they would retry on 10/17/22 but couldn’t guarantee it would be approved. I’m the meantime I’m without a car as my brake line is leaking and if I have to drive it’s a risk. How can parts be DENIED for a RECALL?!?!? This policy puts drivers at extreme risk of injury or death while they wait for their cars to be fixed.
Seat belts, Oct 13, 2022
One of the rear seat belts will lock and not release. After you unlatch it, it doesn’t retract properly. I feel this is unsafe and should be fixed by the manufacturer.
Engine, Fuel/propulsion system, Oct 7, 2022
Mu 2014 Ford Fusion Titanium hesitates to start back up after fueling and needs to be repeated multiple times, pumping the gas pedal for a few tries before it eventually stabilizes, accompanied by a very intense odor of exhaust. Final Verdict: Emissions Purge Valve Assembly failure
Other or unspecified, Oct 5, 2022
Many people (including myself) have problems with 2013 to 2016 ford hybrid transmissions. My transmission fails on the well know 14b07 problem, where bearings fail and the car simply gives you a warning a stops in the middle of the road, luckily I had time to push my car to the side, avoiding an accident. Ford should fix this for free once many customers had the same problem. I took my car to a dealership and the answer was to buy a new transmission for over $7000 dollars. They do not even offer a repair for it.
Electrical system, Oct 4, 2022
There is an electrical issue where the whole interior/dash system and door panel buttons fault. There is no heat or air flow and the windows will not roll up or down. If the windows are rolled up during summer and it faults the car gets up over 100 degrees quickly. This could kill me and my passengers. Also if it is cold or raining with there being no air flow the front windshield fogs and there is no defrost causing visibility to completely diminish. We have taken to a Ford dealership for repair and they did not fix the issue. This has been an ongoing issue for 2 years. We have also attempted to replace the whole control module and this did not fix the issue. I do not have any more money to put into this car in an attempt to fix the issue and it may not work. This is very unsafe for myself as well as the children in my care with child death tolls growing due to heat exposure in hot cars or freezing in the winter. This is at no fault of my own. No warning signs show on the vehicle prior to this happening.
Service brakes, Air, Electrical system, Back over prevention, Oct 3, 2022
The contact owns a 2014 Ford Fusion. The contact stated that the Back Over Prevention camera became inoperable. While driving at various speeds, the brake pedal was depressed; however, the vehicle was slow to respond. The oil, door, and truck warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
Steering, Sep 23, 2022
Since receiving the Fusion from the previous owner, there had been a "dead spot" in the middle of the steering. I didn't think anything of it as it didn't have an effect on performance. While driving down the highway, I received a "steering assist failure, service required". The car was operating just fine so we continued home. Upon starting a few days later, the message re-appeared and the steering was tight with the engine running. I put the car in drive and got more warnings, "not in park", "hill assist not", and the steering message. Trying to turn the steering wheel with the engine running was more difficult than an old truck with no power steering. Did not drive the car. After a lot of research, this appears to be a known failure but one not applicable to this VIN #. The Fusion has electronic powering steering (EPS). The main issue is the seal around the shaft that lets water in and either ruins the electronics or rusts the bolts and other parts. Unfortunately if the EPS has failed, it is about a $3,000-$4,000+ repair; quote not from Ford. The EPS alone is about $800-$1,000 re-manufactured or $1,500+ new from Ford. (Ford wouldn't give me a direct quote without seeing the car.) I plan to use a trailer or flatbed to take the car to a dealership to have them look at it in person as well as read the computer codes. Researching further in car forums and Fusion forums online, I found a few people that have had this repair covered under warranty (this car is no longer under warranty, miles or years). My other concern is that this is a possible known issue but this VIN is excluded for some reason. If the repair is not covered by Ford, we will be donating the car or selling it for parts depending on which is easier at the time. (This is a hail damaged car that isn't worth the price of the repairs).
Power train, Electrical system, Sep 22, 2022
Power steering went out without notice of failure or service. Extremely difficult to operate vehicle with no power steering and could easily cause a collision or other accident.
Power train, Sep 20, 2022
The contact owns a 2014 Ford Fusion. The contact stated while driving 75 MPH, the vehicle would not accelerate to exceed 75 MPH. There was no warning light illuminated. The contact was able to drive home safely. The vehicle was taken to an independent mechanic and the transmission was replaced; however, the failure reoccurred several times. On another occasion while driving 75 MPH, the Service Traction Control and Hill Start Assist Not Available messages were displayed. Additionally, the power steering assist warning light was illuminated and the vehicle lost power steering functionality. The vehicle was taken to the dealer however, no cause for the failure was found. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 68,000.
Engine and engine cooling, Sep 19, 2022
The contact owns a 2014 Ford Fusion. The contact stated that the vehicle had been overheating. The vehicle displayed a warning that the vehicle was overheating. The contact had taken the vehicle for an inspection and was informed that there was coolant intrusion into cylinders #3 and #4 causing the engine to fail. The contact was informed that the short block needed to be repaired and the head gasket replaced. The contact was informed that the failure might be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the vehicle could not be repaired due to parts being on backorder. The manufacturer was made aware of the failure and confirmed that there was no recall or warranty coverage on the vehicle. The approximate failure mileage was 69,000.
Steering, Sep 18, 2022
2014 Ford Fusion hybrid bought brand new, ordered it out of the catalog and have been the only owners. Passed it on down to my husband when I purchased a different Ford in 2019. He started the vehicle, backed out of a parking space and began to drive home from a family event. Suddenly he reported he had to turn the steering wheel extremely hard to make the curves on a very winding road! He immediately slowed down and noticed AdvanceTrac system and Steering Safety alerts come up on the dashboard as well as something about Incline Assist. Both of our children were with him! I could have lost my entire family yesterday, on my youngest's birthday!!! Unfortunately it occurred after 5pm on a Saturday so I haven't gotten in touch with anyone at the Ford manufacturer or local service shop to have it inspected or an estimate for repair. I'm so thankful my family made it home safely but extremely upset with Ford after reading the multiple number of reports of the same thing happening on the same year and model! I have always stood by the Brand, buying only from them and attending Ford only car shows! I seriously don't know what to think right now.
Service brakes, Sep 16, 2022
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. However, upon picking up the vehicle and driving, the vehicle would not exceed 40 MPH. The contact stated that the accelerator pedal was depressed but the vehicle failed to respond. Additionally, the vehicle started surging. The brake pedal was depressed but the vehicle failed to respond and decelerated independently. The contact was able to drive back to the dealer and parked the vehicle. The dealer completed unknown repairs on the vehicle. The contact was then able to drive to her residence without any further issues. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,152.
Power train, Sep 13, 2022
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 35 MPH, the vehicle almost stalled. The contact stopped at the stop light and turned the vehicle off and on twice before continuing to drive to the residence. There were no warning lights illuminated. The contact stated that the next attempt to drive the vehicle, the gear shifter failed to shift out of park(P). The vehicle was unable to be started. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
Service brakes, Sep 9, 2022
Brake hose broke and vehicle has only 54228 miles on it.
Power train, Sep 9, 2022
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. Prior to the failure, the dealer was made aware of the issue; however, the dealer informed the contact that they would not perform the recall repair until the transmission shifter cable bushing was fractured. The contact stated that while the gear shifter was in park(P), the vehicle rolled backward, nearly causing a collision. The contact applied the parking brake and stopped the vehicle from rolling. AAA arrived on the scene and informed the contact after an inspection, that the transmission shifter cable bushing was fractured. AAA applied electric tape to the damaged transmission shifter cable bushing. The contact was able to drive to her residence; however, the gear shifter indicated that the vehicle was in neutral(N) while it was parked with the parking brake applied. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Engine, Sep 8, 2022, fire
The contact owned a 2014 Ford Fusion. The contact stated that the vehicle had a recall remedy had been completed on the vehicle relating to the transmission. The contact stated that a low oil pressure had been detected. The contact took the vehicle to the dealer who stated that the master mechanic had to inspect the vehicle. The contact stated the appointment with the master mechanic had not been completed as of yet. The contact stated that since the making of their appointment while driving when they heard a loud pop noise come from the vehicle. The contact noticed smoke coming from the rear end of the vehicle. The contact then coasted to the side of the road where the vehicle completely shut off. Another person nearby noticed the vehicle had caught on fire underneath the hood of the vehicle. The fire department arrived and put out the fire. A police report was filed and a case number was provided. There were no injuries and no medical attention. The vehicle was towed and deemed totaled due to the engine being completely melted. The manufacturer was made aware of the failure and referred them to the NHTSA Hotline. The approximate failure mileage was unknown.
Power train, Sep 7, 2022
The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 75 MPH, the vehicle park shift warning light illuminated and the vehicle inadvertently stopped. The vehicle was towed to the dealer and diagnosed with an inside bushing wiring failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.
Electrical system, Service brakes, Forward collision avoidance, Sep 6, 2022
I have an Electronic Brake System in my Ford Fusion. I rarely use the function. However, when entering into my vehicle, the Electronic Brake System is flashing BRAKE repeatedly, even when I never placed it in that function when turning off my car prior. I went to get my car tested and nothing was found. No problem codes. This may be a defect with the car itself.
Service brakes, Sep 3, 2022
The right front (passenger side) brake line burst. I started the engine and felt that the brake pedal would not move. When I pressed the brake pedal a second time it went all the way to the floor. Shortly after the brake pedal pushed to the floor the low brake oil warning appeared on the dash. I then looked under the car and I could see brake fluid all over the ground. Fortunately this didn't happen a little earlier in the day when my wife was driving in Boston and on Interstate 93. The results could have been very serious! I have found many existing complaints on the internet and there is already a recall for a couple of Ford vehicles (https://static.nhtsa.gov/odi/rcl/2020/RCMN-20V469-7118.pdf) that should be expanded to cover Ford Fusions.
Power train, Sep 2, 2022
The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 45 MPH, the vehicle started to hesitate while attempting to accelerate. The vehicle then lost motive power and stalled. During the failure the message, "Stop Slowly" was displayed. Additionally, while operating the vehicle, a loud grinding noise was present due to the parking brake being activated. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 140,000.
Service brakes, Aug 26, 2022
2014 FORD FUSION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-011 THE CONSUMER STATED THE DEALERSHIP WOULD NEED TO KEEP THE VEHICLE FOR 3-4 DAYS. THE CONSUMER UNABLE TO ATTAIN A RENTAL VEHICLE. THE DEALER SUGGESTED CALLING BACK AT LATER TIME TO HAVE THE REPAIR COMPLETED.
Steering, Aug 25, 2022
The Ford Electronic Power Assisted Steering failed. It failed while the vehicle was parked, so no one was put at risk. The problem has been confirmed by a Ford dealer. The component has been inspected by a Ford service center. No, there was no warning lamps, messages, or other symptoms of the problem prior to the failure.