2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Latches/locks/linkages, Mar 9, 2021
WHILE DRIVING OR STATIONARY, THE VEHICLE'S TRUNK LID OPENS ON ITS OWN. DRIVING CONDITIONS, SPEED, ETC. DO NOT SEEM TO PERTAIN TO THE ISSUE.
Air bags, Mar 8, 2021
MY PASSENGER SIDE AIRBAG INDICATOR CAME UP WITH NO WARNING AND WOULDN'T SHUT OFF. THE CAR WILL NOT PASS INSPECTION WITHOUT THIS BEING ADDRESSED. THE DEALER IS TELLING ME THEY HAVE TO REPLACE THE AIRBAG ON PASSENGER SIDE FOR $1900. I WAS NOT INVOLVED IN A CRASH, THE LIGHT JUST CAME ON AND WOULDN'T GO OFF.
Air bags, Mar 7, 2021, crash
I WAS INVOLVED IN A HEAD-ON COLLISION AND SUFFERED NUMEROUS INJURIES BECAUSE THE PASSENGER AIRBAG DID NOT DEPLOY. (I WAS SITTING IN THE PASSENGER SEAT). I JUST RECEIVED A RECALL NOTICE FROM FORD FOR DEFECTIVE AIRBAGS.
Other or unspecified, Mar 6, 2021
MY TRANSMISSION IS MESS UP IS THERE A RECALL ON 2014 FORD FUSION BLACK
Electrical system, Mar 6, 2021
THE POWER WINDOWS ALL QUIT WORKING AT THE SAME TIME. AFTER A FEW WEEKS THE PASSENGER FRONT WINDOW STARTED WORKING. I TOOK THE CAR IN FOR A RECALL, AT THAT TIME I ASKED THEM TO CHECK THE WINDOWS AS WELL AS THE LOCKS. THE ONLY WAY TO LOCK THE CAR WAS THE KEY FOB. NO CODES CAME UP WHEN PUT ON DIALYSIS. THE WINDOWS ALL WORKED AFTER THEY CHECKED, THEY SUGGESTED REPLACING THE MASTERWINDOW SWITCH. I DECLINED SINCE THE WINDOWS WORKED. SHORTLY AFTER MY CONTROL PANEL QUIT WORKING I CANNOT GET ANY HEAT OR AIR. THIS WIL PERIODICALLY WORK FOR A FEW MINUTES THEN QUIT. RECENTLY THE LOW TIRE PRESSURE SYSTEM WILL COME ON, TIRE PRESSURES ARE PERFECT, AFTER TURNING OFF THE CAR THE LIGHT GOES AWAY. EVERYTHING EXCEPT THE TIRE LIGHT HAS HAPPENED WHILE DRIVING AND WHILE PARKED. TIRE PRESSURE HAS ONLY HAPPENED WHILE DRIVING. ALSO WHEN THE CONSOLE QUIT WORKING THE OUTSIDE TEMPERATURE DOES NOT SHOW ON THE DASH.
Power train, Mar 5, 2021
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE TO DRIVE, THE VEHICLE CONTINUED TO MOVE BACKWARDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THOROUGHBRED FORD OF PLATTE CITY, INC. (1901 PRAIRIE VIEW RD, PLATTE CITY, MO 64079, (816) 858-3777) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,328.
Power train, Feb 24, 2021
ON FEBRUARY 19, 2021. AFTER BACKING MY 2014 FORD FUSION INTO A PARKING SPACE. I WENT TO SHIFT IT INTO PARK. THE LEVER SHIFTED ALL THE WAY FORWARD AS IF IT WERE IN PARK. I TURNED OFF THE CAR AND BECAUSE THE CAR WAS ON A SLIGHT INCLINE IT BEGAN TO ROLL. I HIT THE BRAKE AND LOOKED TO SEE IF I WAS INDEED IN PARK. THE SHIFTER WAS ALL THE WAY FORWARD BUT THE DISPLAY SHOWED AS IF THE CAR WAS IN REVERSE. I TRIED TO START THE CAR. IT WOULD NOT START. I COULD NOT MOVE THE SHIFTER OUT OF PARK. I TRIED SEVERAL TIMES TO REMOVE THE CAR FROM PARK. I COULD NOT. AFTER CHECKING YOUTUBE TO SEE IF ANYONE ELSE HAD THE SAME PROBLEMS I CHECKED ON CURRENT RECALLS. THERE IS A CURRENT RECALL ON ALIKE VEHICLES WITH THE SAME PROBLEM I AM HAVING. HTTPS://WWW.CARS.COM/RESEARCH/FORD-FUSION-2014/RECALLS/. RECALL NUMBER 18V471000 COMPONENT POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2016 FORD FUSION VEHICLES, EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK. I CONTACTED THE LOCAL FORD DEALER AND FORD.COM AND THEY TOLD ME, THEY WOULD ONLY FIX THE ISSUES IF I PAID THEM BECAUSE MY FUSION WAS NOT ON THE RECALL LIST.
Service brakes, Feb 23, 2021
UNDER MODERATE BRAKING, BRAKE PEDAL WENT TO THE FLOOR - RED BRAKE LIGHT CAME ON AND I HAD LITTLE TO NO BRAKING. VEHICLE WAS ON 25MPH NEIGHBORHOOD STREET - HAD TO BRAKE SUDDENLY FOR A DOG. WAS ONLY 1/4 MILE FROM HOME AND WAS ABLE TO GET INTO GARAGE. FOUND A PUDDLE OF BRAKE FLUID FROM LEFT FRONT. REMOVED WHEEL AND FOUND LEFT FRONT BRAKE LINE RUPTURED NEAR FITTING CRIMP OPPOSITE END FROM CALIPER..
Power train, Feb 18, 2021
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BY AN INDEPENDENT MECHANIC HOWEVER, THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED FORD DEALER. THE VEHICLE WAS THEN TOWED TO ROY O'BRIEN FORD (22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080) WHERE THE FAILURE WAS DIAGNOSED AS A COOLANT INTRUSION WHERE THE COOLANT LEAKED INTO THE ENGINE AND DAMAGED THE CHARGE AIR COOLER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Engine, Feb 13, 2021
1.5 FORD FUSION SHORT BLOCK ENGINE ANTIFREEZE LEAKING TO CYLINDER CAUSING MISS FIRE OR FIRE THE ENGINE THIS IS EXTREMELY DANGEROUS , I GOT LUCKY MY ENGINE CAUSED MISS FIRE AND I HAVE TO REPLACE IT WITH LONG BLOCK ENGINE . WHEN ANTIFREEZE LEAK TO CYLINDER ITS MAKE ALOT OF SMOKE , THATS WHAT HAPPENED INSIDE MY GARAGE I WAS LUCKY AGAIN TOOK MY KIDS OUT OF GARAGE BEFORE THEY GOT SUFFOCATION FROM THE SMOKE .
Steering, Feb 11, 2021
MY POWER ASSIST MOTOR BOLTS BROKE WHEN DOING A 3 POINT TURN CAUSING THE CAR LOOSE ITS POWER STEERING. RESEARCHED FORD RECALLS FOR 2013-2015 FUSIONS AND FOUND THERE IS A RECALL FOR THIS EXACT ISSUE. RECALL 15S14 WHICH STATES THE CORROSION PROBLEM. MY CAR IS REGISTERED IN CT AND SHOULD BE INCLUDED BUT FORD SAY IT DOES NOT APPLY TO MY VIN. THE MECHANICS AT FORD AGREE THAT THIS SHOULD BE COVERED BUT THEY ARE UNABLE TO DO ANYTHING WITHOUT FORDS PERMISSION. THE COST IS $2700. I AM LOOKING TO GET THIS COVERED UNDER THE RECALL BUT I AM STUCK. I HOPE SOMEONE WILL CONTACT ME.
Other or unspecified, Feb 11, 2021
THE BUSHING SHIFTER HAS CAUSED THE GEAR TO BE IN PARK WHILE THE DASHBOARD SAYS REVERSE. THE CAR WON'T START AND WITHOUT EMERGENCY BREAKS IT ROLLS. IT HAS BEEN RECALLED FOR THIS EXACT ISSUE ALONG WITH 3 OTHER RECALLS. THE CAR WAS IN A RESTAURANT PARKING LOT.
Steering, Jan 30, 2021
FROM COLD START, POWER STEERING FAILURE. STEERING WHEEL IMPOSSIBLE TO TURN WITH ENGINE RUNNING. INSTRUMENTATION WARNING LIGHT AND MESSAGE: "STEERING ASSIST FAULT...SERVICE ADVANCE TRAC." VEHICLE NOT DRIVABLE. 72,715 MILES ON VEHICLE.
Steering, Air bags, Engine, Jan 29, 2021
TRANSMISSION IS SLIPPING REALLY BAD. IT STALLS WHILE DRIVING AND TRYING TO ACCELERATE. IT ALSO SHIFTS OUT REALLY ROUGH. THE ELECTRICAL SYSTEM STAYS ON EVEN WHEN THE CAR IS OFF I'VE ALREADY REPLACED REFURBISHED TRANSMISSION AND THE WHEEL BEARING. I FEEL VERY UNSAFE AND DON'T ALLOW MY KIDS TO RIDE IN CAR FOR NOT KNOWING WHAT COULD HAPPEN. EVEN WHILE CAR IS IDLING THERE A LOUD KNOCK
Power train, Jan 28, 2021
THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN THERE WAS A CLUNK FROM THE POWERTRAIN AND THE ENGINE LIGHT AND "HAZARD DO NOT DRIVE" LIGHT CAME ON. I PULLED OVER AND HAD THE VEHICLE TOWED. THERE HAD BEEN A ODD, SORT OF HARD TO HEAR WHINING NOISE WHEN DEPRESSING THE ACCELERATOR COMING FROM SOME PART OF THE POWERTRAIN FOR AROUND 20,000 MILES OR SO. I DIDN'T THINK A WHOLE LOT ABOUT IT SINCE THERE WERE NO WARNING INDICATORS OR ENGINE LIGHTS ON AND BESIDES THE WHINING NOISE THE VEHICLE RAN NORMAL. I HAD THE VEHICLE TAKEN TO A FORD DEALERSHIP FOR A REPAIR ESTIMATE AND WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REPLACED WITH A BRAND NEW ONE AT THE COST OF ALMOST WHAT THE VEHICLE'S RESALE VALUE WAS. I LATER HAD IT TAKEN TO A TRANSMISSION REPAIR SPECIALIST WHERE THEY WOULD REMOVE THE TRANSMISSION THEN REPAIR THE INTERNAL COMPONENTS IN THE TRANSMISSION AT A LESSER COST THAN REPLACING IT WITH A BRAND NEW ONE. I WAS TOLD THE "TRANSFER GEAR BEARING" FAILED AND HAD TO BE REPLACED A LONG WITH OTHER "FAIL POINTS" KNOWN TO FAIL IN THIS PARTICULAR MODEL TRANSMISSION.
Power train, Engine, Jan 13, 2021
VEHICLE SHUTTERING SHIFTING HARD INTO SECOND OR THIRD GEAR FROM FIRST JUST STARTED
Fuel/propulsion system, Jan 11, 2021
VEHICLE'S GAS PEDDLE BECOMES UNRESPONSIVE/LOCKS WHILE IN OPERATION. TWICE THIS HAS OCCURRED AT TOP SPEEDS OF 65 ON MAJOR HIGHWAYS AND THANKFULLY, IN SITUATIONS WHERE I COULD PULL ONTO A MEDIAN. THAT SAID, THIS IS A VERY DANGEROUS SITUATION REGARDLESS AND SHOULD SUBSTANTIATE AN INVESTIGATION AS IT'S APPARENT I'M NOT THE ONLY ONE WHO'S EXPERIENCED THIS. IN ADDITION TO THIS, THE VEHICLE REFUSES TO TURN OVER WHEN FILLED WITH GASOLINE.
Steering, Service brakes, Jan 4, 2021
MY CAR, A 2014 FORD FUSION SE, WAS PARKED IN MY DRIVEWAY ON 1/2/2021, EVERYTHING WAS FINE ON 1/3/2021 I STARTED THE CAR AND MY POWER ASSIST DID NOT WORK AND AN ERROR OF "STEERING ASSIST FAULT SERVICE REQUIRED", "SERVICE ADVANCETRAC", "HILL ASSIST OFF" AND MY TRACTION LIGHT CAME ON STATING IT IS OFF. THIS CAR HAS 74036 MILES AND HAS NEVER HAD A PROBLEM. I CALLED THE FORD DEALERSHIP AND WAS TOLD THERE ARE NO RECALLS FOR THIS. THE CAR WAS STATIONARY WITH NO REASON FOR THESE PROBLEMS.
Steering, Jan 3, 2021
START THE VEHICLE A FAULT IS DISPLAYED ON DASHBOARD STEERING ASSIST FAULT. THE STEERING WHEEL DOES NOT TURN, CAN NOT DRIVE THE CAR.
Wheels, Dec 30, 2020
TIRE IN FOR SERVICE, FIRESTONE REP STATED LUG NUTS NEED TO BE REPLACED, THEY ARE "MUSHROOMING" WHICH COULD CAUSE AN INABILITY TO REMOVE THE LUG NUTS IN CASE OF ROADSIDE EMERGENCY.
Electrical system, Structure, Engine, Dec 28, 2020
BACK UP CAMERA WOULD BE IN PARK. AS SONN AS I PUT THE CAR IN REVERSE THE SCREEN WOULD GO BLACK OTHER TIMES IT WOULD GO IN AND OUT. SUNROOF SEAL IS LEAKING!!! ENGINE- I NOTICES WHEN IM AT THE STOP LIGHT TURNS GREEN MY VEHICLE TAKE A FEW SECONDS TO ACCELERATE, IT MAKES A HORRIBLE PULL STRAIGHTFORWARD MOTION. I NOTICES THE BODY PAINT CHIPS HORRIBLE IN ODD PLACES ON THE VEHICLE.
Latches/locks/linkages, Dec 22, 2020
MY TRUNK KEEPS POPPING OPEN. IT DOES NOT MATTER IF MY CAR IS IN MOTION OR PARKED. THE DOORS UNLOCK/LOCK WHEN TRUNK POPS OPEN AND THE LIGHTS FLASH (AS IF WALKING OUT TO YOUR CAR AND HITTING UNLOCK ON KEY FOB). IT SEEMS TO HAPPEN MORE OFTEN IN DIRECT SUNLIGHT BUT DOES HAPPEN DURING THE NIGHT AS WELL.
Engine, Fuel/propulsion system, Dec 19, 2020
AS I WAS DRIVING ON THE HIGHWAY AT 65MPH MY CAR STOPPED ACCELERATING AS I WAS DRIVING. I HAD TO CUT MY CAR OFF AS TO 'RESTART' IT WOULD ALLOW ME TO DRIVE A SHORT DISTANCE. THANK GOODNESS I WAS NOT FAR FROM HOME. THIS HAS NEVER HAPPENED AND I HAD NO WARNING OR INDICATION THAT SOMETHING WAS WRONG. I JUST GOT AN OIL CHANGE 2 WEEKS AGO AND I KEEP UP ON MAINTENANCE ON MY VEHICLE. I WENT TO THE INTERNET AND RESEARCHED THE ISSUE AND I CAME ACROSS A BUNCH. THIS IS AN ISSUE THAT SHOULD BE RECALLED BECAUSE THIS CAN CAUSE A HEALTH AND SAFETY HAZARD WHILE DRIVING.
Power train, Dec 16, 2020
TRANSMISSION SHIFT CABLE BUSHING FAILED. CAR WAS IN 'REVERSE'. BRAKE APPLIED AND CAR SHIFTED TO DRIVE. WHEN BRAKE WAS RELEASED THE CAR DROVE BACKWARDS AND REMAINED IN REVERSE. BRAKES WERE IMMEDIATELY APPLIED AND CAR SHIFTED TO PARK. WHEN BRAKE WAS RELEASED, CAR AGAIN DROVE BACKWARDS, REMAINING IN REVERSE. BRAKES APPLIED AND CAR WAS TURNED OFF. DASH STILL INDICATED CAR WAS IN REVERSE, BUT SHIFTER WAS IN PARK. PARKING BRAKE APPLIED. CAR WOULD NOT START AGAIN BECAUSE TRANSMISSION WAS STUCK IN REVERSE. DESPITE RECALL # 19S16, MY VIN# IS NOT LISTED, DESPITE AN IDENTICAL PROBLEM. DEALER REFUSED SERVICE UNDER RECALL, AND REPAIRS NEEDED TO BE DONE OUT-OF-POCKET. CAR WAS SERVICED AT AMERICAN TIRE AND AUTO. LLC, 426 U.S. 206 #1, HILLSBOROUGH, NJ. (908) 281-7500 FAILURE OF THE TRANSMISSION SHIFT CABLE BUSHING WAS CONFIRMED.
Steering, Dec 15, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.