2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Latches/locks/linkages, Dec 14, 2020
TRUNK POPPING OPEN, STEERING RECALLS, FIRE HAZARD FROM CHARGING CABLE. THESE ARE SAFEFY ISSUES I WOULD LIKE TO GET FIXED!!
Steering, Dec 8, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL AT SPRINGFIELD FORD LINCOLN (50 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0700) HOWEVER, THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR AND THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,522.
Electrical system, Dec 4, 2020
MY FUSION HAD INOPERABLE WIPERS AND TURN SIGNALS. THE STEERING WHEEL CONTROLS WOULD NOT WORK OR TOGGLE BETWEEN ANY INFORMATION. THE BLINKERS WOULD NOT WORK AT ALL. WIPERS WOULD ONLY WORK ON FULL SPEED. I HAD TO DRIVE FOR 20 MILES AND THEN EVERYTHING STARTED TO WORK AGAIN.
Steering, Dec 4, 2020
THE POWER STEERING KEEPS GOING OUT FOR NO REASON WHEN I AM DRIVING IN ANY KIND OF WEATHER. IT 1ST HAPPENED WHEN I WENT THROUGH A PUDDLE ON 2 OCCASIONS BUT HAPPENED AGAIN ON A SUNNY DAY WHEN I WAS ON THE HIGHWAY
Seat belts, Nov 29, 2020
THE BACKSEAT OF DRIVER'S SIDE SEAT BELT LOCKED AND KEPT MY CHILD RESTRAINED. THIS OCCURRED AFTER I PULLED INTO A PARKING LOT AND PUT THE CAR IN PARK. AFTER MULTIPLE ATTEMPTS OF TRYING TO LOOSEN THE BELT THEN I EVENTUALLY HAD TO CUT THE SEAT BELT WITH SCISSORS IN ORDER TO GET MY CHILD OUT.
Engine, Nov 24, 2020
THE CAR RAN HOT ON ME AND THE DEALERSHIP SAID THE CAR HAD WHAT THEY CALL COOLANT INTRUSION. I HAD TO TO GET A NEW BLOCK FOR THE VEHICLE.
Other or unspecified, Engine, Nov 24, 2020
THE TRANSMISSION HAS TO BE REPLACED AT LOW MILEAGE. RESEARCH SHOWED THIS A HUGE ISSUE WITH OTHER OWNERS OF THE FORD FUSION 2013-2015. SIMILAR TO ENGINE PROBLEMS, TRANSMISSION PROBLEMS ARE THE LAST THING ANY DRIVER WOULD LIKE TO DEAL WITH. THIS IS BECAUSE IT COSTS A LOT OF MONEY ON REPAIR AND REQUIRES A CERTAIN SKILL SET TO GET IT FIXED. UNFORTUNATELY, 2014 FORD FUSION TRANSMISSION PROBLEMS WERE THE THIRD MOST REPORTED ABOUT THIS VEHICLE. IN GENERAL, THE PROBLEMS WERE RELATED TO ISSUES WITH SHIFTING, COMPLETE TRANSMISSION FAILURE, AND TRANSMISSION SHUTTERING. MANY OWNERS OF VEHICLES AROUND 28,000 MILES REPORTED ROUGH TRANSMISSION SHIFTING ALONG WITH TRANSMISSION SLIPPING, WHICH IS NOT EXPECTED AT THIS MILEAGE OF THIS VEHICLE. THE PROBLEM WAS MOSTLY RESOLVED BY EITHER REPLACING THE TRANSMISSION OR PERFORMING A GLOBAL RESET. THE AVERAGE REPAIR COST FOR TRANSMISSION SLIPPING WAS ABOUT $750. AT LEAST TWO OWNERS REPORTED A COMPLETE TRANSMISSION FAILURE OF THEIR 73,000 MILES VEHICLES. THE OWNERS MENTIONED THAT THEY PERFORMED REGULAR MAINTENANCE TO THE VEHICLE, AND THEY DID NOT SEE ANY WARNING SIGNS THAT COULD POINT THEM TO DO SOMETHING BEFORE THE COMPLETE FAILURE. THE OWNERS DID NOT INCLUDE INFORMATION ABOUT REPAIR OPTIONS OR REPAIR COSTS. LASTLY, A COUPLE OF OWNERS INDICATED FRUSTRATION FROM TRANSMISSION SHUTTERING EVERY TIME THEY DRIVE THE VEHICLE. THEY MENTIONED THAT THE SHUTTERING FADES OUT AFTER THEY DRIVE FOR A LONG TIME. HOWEVER, THE SHUDDERING BECOMES MORE SEVERE WHEN THEY SWITCH FROM PARK TO DRIVE OR VISE VERSA. UNFORTUNATELY, TRANSMISSION SHUTTERING OCCURRED AT RELATIVELY NEW VEHICLES AROUND 5,000 MILES.
Steering, Nov 14, 2020
"STEERING LOSS" , "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAIL" INDICATOR ON DASH CAME ON AT AROUND 94,000 MILES WHILE DRIVING ON THE HIGHWAY WITH NO PRIOR MECHANICAL ISSUES OR INDICATORS OF MECHANICAL FAILURE. LUCKILY I WAS ABLE TO STEER (VERY DIFFICULT/STEERING WHEEL STIFF) OFF THE ROADWAY. VISUAL INSPECTION OF VEHICLE SHOWS NO DAMAGE TO MECHANICAL COMPONENTS. I BELIEVE ELECTRIC POWER STEERING COMPONENT OR SENSOR IS CAUSING SYSTEM TO LOCK UP AND COULD HAVE VERY WELL ENDED VERY BADLY FOR ME AND MY FAMILY.
Power train, Nov 11, 2020
II HAD RECALL 19V362000 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT DONE ON THIS CAR I CANNOT REMEMBER OR FIND THE DATE. I NEVER HAD A PROBLEM WITH THE SHIFTER BEFORE THE RECALL WAS DONE. ON MONDAY NOV 2 2020 MY WIFE HAD THE CAR SHE STOPPED AT A GAS STATION PARKED THE CAR AND GOT OUT. THE CAR ROLLED INTO A CURB. SHE CHECKED AND THE SHIFTER WAS IN PARK.THE ENGINE WOULD NOT START, SHE CALLED ME AND I LOOKED AT THE SHIFTER CABLE WAS DETACHED FROM THE TRANS SHIFTER ARM. THE BUSHING WAS STILL ON THE SHIFTER LINKAGE AT THE TRANS.I PERCHESED A NEW BUSHING PART "DG9Z-7K340-A. I INSTALED THE NEW BUSHING AS PER THE RECALL INSTRUCTIONS. I AM CONCERNED THIS RECALL DID NOT FIX THE PROBLEM, AND MAY HAVE MADE IT WORSE. I STILL HAVE THE OLD BUSHING IF YOU ARE INTERESTED IN SEEING IT I WILL SEND IT TO YOU. THANK YOU TAYLOR '
Electrical system, Engine, Fuel/propulsion system, Nov 9, 2020
I'VE HAD MY CAR FOR 5 YEARS. 6 MONTHS AFTER I PURCHASED IT IT STARTED SHOWING TRANSMISSION ISSUES. IT'S ALMOST LIKE IT GETS STUCK IN A GEAR WHEN TRYING TO ACCELERATE , AND THEN IT FLINGS YOUR FORWARD. WHEN DRIVING UP A HILL IT WON'T GO OVER 30MPH. I TOOK IT IN OVER 2 YEARS AGO TO FORD AND WAS TOLD A TRANSMISSION RECALL FOR 2014 FORD FUSIONS WAS COMING. 2 YEARS LATER AND I'M BEING TOLD MY CAR DOESN'T QUALIFY BUT IS SHOWING ALL THE SIGNS THAT'S LISTED ON THE RECALL. JUST LAST WEEK MY CAR SHUT OFF WHILE DRIVING ON THE FREEWAY WITH MY KIDS IN THE CAR. SINCE IT'S HAPPENED 3 TIMES. SINCE IT STARTED SHUTTING OFF WHILE DRIVING A NEW ISSUE HAS PROGRESSED. MY CAR NOW JERKS WHEN TRYING TO ACCELERATE. IF I HAVE THE HEATER IN IT SMELLS LIKE SOMETHING IS BURNING. WE USED A CODE READER AND IT TOLD US TRANSMISSION ISSUES BUT FORD STILL SAYS I DON'T QUALIFY.
Latches/locks/linkages, Nov 5, 2020
THE TRUNK WILL POP OPEN BY ITSELF AT DIFFERENT TIMES. SOMETIMES SITTING IN THE DRIVEWAY, OTHER TIMES IT HAS HAPPENED WHILE THE CAR WAS DRIVING. FORD DEALERSHIP HASN'T BEEN ABLE TO RECREATE THE ISSUE AND SAYS NOTHING IS WRONG. THIS HAS BEEN A COMMONPLACE COMPLAINT ON VARIOUS FORD FORUMS.
Other or unspecified, Nov 4, 2020
MY CAR RAN HOT ON ME FOR THE FIRST TIME. I ADDED COOLANT AND TRIED TO RESTART THE CAR. HAD TO GET VEHICLE TOWED TO A DEALERSHIP AND THE DEALERSHIP TOLD ME IT WAS COOLANT INTRUSION. THEY SAID THEY HAVE SEEN A LOT OF VEHICLES THAT DID THE SAME THING. THE MAN AT THE DEALERSHIP SAID THAT GET ABOUT ONE VEHICLE A WEEK THIS HAPPENS. THE CAR WAS IN MOTION. I WAS GOING THE SPEED OF ABOUT 55 MILES AN HOUR. IT STARTED LOSING SPEED AND JUST DIED ON ME WHEN I GOT TO THE STOP SIGN AT THE END OF THE ROAD.
Service brakes, Oct 29, 2020
HYDRAULIC BRAKE LINE SPLIT UNDER NORMAL CONDITIONS. CAUSING ALL FLUID TO BE LOST
Steering, Oct 20, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STEERING WHEEL MADE AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING WHEEL WAS INSPECTED AND IT WAS DETERMINED THAT THE AN ELECTRONIC STEERING PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TECHNICIAN TURNED THE STEERING WHEEL AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER LINDQUIST FORD INC (3950 MIDDLE RD, BETTENDORF, IA 52722) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Power train, Oct 5, 2020
ME AND MANY OTHERS THAT HAVE THE 1.5 ENGINES HAVE THE SAME PROBLEM AS THE SAFETY RECALL 18S20 ' SHIFT CABLE BUSHING REPLACEMENT. THIS IS THE SAME PART WITH THE SAME PROBLEM. WHY ARE OUR VEHICLES NOT INCLUDED IN THIS RECALL? I CAN'T EVEN FIND CORRECT PART FOR REPLACEMENT. MY CAR HAS LOST PROPULSION AFTER PULLING OUT INTO TRAFFIC ON I-65 IN BIRMINGHAM ALABAMA, NEARLY CAUSING AN ACCIDENT. I KNOW I AM NOT THE ONLY CONSUMER THAT HAS THIS SAME COMPLAINT. FORD SHOULD AT THE MINIMUM OFFER THE PART FOR REPLACEMENT. I'VE BEEN HAVING TO DRIVE LIKE THIS FOR A YEAR NOW.
Power train, Oct 2, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE SOON AFTER EACH FAILURE AND RESUMED NORMAL DRIVING. THE CONTACT HAD YET TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC OR A DEALER TO HAVE THE VEHICLE SERVICED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Oct 1, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT ON SEVERAL OCCASIONS IN REVERSE, THE BACK OVER CAMERA BECAME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND QUOTED OVER 700.00 TO REPAIR. COGSWELL MOTORS (1900 E MAIN ST, RUSSELLVILLE, AR 72801, (479) 968-2665) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.*DT*JB*DT CONSUMER STATED HE DID HIT SOMETHING AND AT THE TIME VEHICLE WAS UNDER WARRANTY. DEALER TOLD THE CONSUMER CAMMERA WAS FINE.*JB
Other or unspecified, Sep 30, 2020
MY BACK UP CAMERA CONTINUOUSLY STOPS WORKING. IT HAS BEEN OCCURRING FOR SEVERAL MONTHS. FROM A SITTING POSITION WHEN PLACED IN REVERSE MOST TIMES THE BACK UP CAM WILL COME ON AND STAY ON FOR A FEW SECONDS, THEN GO TO A BLACK SCREEN AND SOMETIMES STAY BLACK AND OTHER TIMES CRAZY IMAGES WILL COME UP. IT ALMOST APPEARS TO HAVE SOME SORT OF SHORT IN IT CAUSING THIS TO OCCUR. FOR SEVERAL YEARS IT WORKED PROPERLY, NOW EVERY TIME I PLACE IN REVERSE IT IS A GUESSING GAME AS TO WHETHER IT WILL WORK AT ALL.
Electrical system, Sep 30, 2020
BACK UP CAMERA MALFUNCTION. CAMERA DISPLAY WILL EITHER BE BLACK OR ZOOMED IN AND MIRRORED. HAS GOTTEN WORSE TO THE POINT THE CAMERA FAILS 99% OF THE TIME DUE TO THE HEIGHT OF THE REAR SEATS VISIBILITY IS GREATLY AFFECTED. HAPPENS WHEN PLACING CAR IN REVERSE.
Engine, Sep 25, 2020
I HEARD A NOISE IN MY VEHICLE IN JULY. I HAD THE SERVICE MANAGER TAKE A DRIVE. HE THOUGHT IT WAS A WHEEL BEARING. ON SEPTEMBER 2 I TOOK IT IN TO BE FIXED. THE MECHANIC SAID IT WAS NOT A WHEEL BEARING. IT WAS THE TRANSMISSION AND IT WOULD HAVE TO BE REPLACED. I CONTACTED FORD DIRECTLY. THEY TOLD ME THIS WAS A KNOWN ISSUE AND I NEEDED TO FILE THIS COMPLAINT. I HAVE ATTACHED THE WORK ORDER FROM THE DEALERSHIP DOCUMENTING THIS FACT.
Wheels, Sep 24, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FLAMMER FORD OF SPRING HILL (3335 COMMERCIAL WAY, SPRING HILL, FL 34606) AND WAS INFORMED THAT THE LUG NUTS ON THE FOUR WHEELS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE HAD NEVER HEARD OF SUCH A REPAIR NEEDING TO BE PERFORMED ON ANY VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Sep 23, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT'S WIFE DROVE THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE STEERING GEAR PMI MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Engine, Sep 11, 2020
I HAVE TAKEN GREAT CARE OF MY CAR AND HAD IT SERVICED REGULARLY. ALL OF A SUDDEN IT STARTED HAVING STARTUP ISSUES WITH WHITE SMOKE COMING FROM THE EXHAUST AND CHECK ENGINE LIGHTS INDICATING MISFIRE ON THIRD CYLINDER AND RANDOM MISFIRES ON STARTUP. SHORTLY AFTER THESE SYMPTOMS PRESENTED, THE CAR RAPIDLY OVERHEATED WHILE IN MOTION AND LEFT ME STRANDED ON THE SIDE OF THE ROAD. I TOOK IT TO TWO SHOPS AND BOTH CONFIRMED IT IS RELATED TO A KNOWN ISSUE WITH MY ENGINE (1.5 ECOBOOST) FOR WHICH FORD HAS RELEASED MULTIPLE CORRECTIONS IN THE FORM OF TSBS, FSAS, AND CSPS. THE DESIGN OF THE SHORT BLOCK AND THE ENGINE PROGRAMMING HAVE CAUSED THE COOLANT TO PREMATURELY DEGRADE THE HEAD GASKET WHICH LEADS TO COOLANT INTRUSION INTO THE ENGINE CYLINDERS. IN MY SPECIFIC CASE, THE ISSUE HAS PRESENTED IN CYLINDER 3. I WAS NEVER NOTIFIED OF THIS ISSUE BY THE DEALER FORD OF PORT RICHEY OR THE MANUFACTURER AND IT WILL NOT BE COVERED UNDER WARRANTY DESPITE THE CAUSE OF THE ISSUE ORIGINATING AT THE MANUFACTURER FROM THE DESIGN OF THE SHORT BLOCK COOLANT PASSAGES AND THE ORIGINAL PROGRAMMING OF THE ENGINE. THIS SHOULD BE HANDLED AS A RECALL CONSIDERING IT IS UNSAFE TO DRIVE A VEHICLE THAT IS SPECIFICALLY DESIGNED TO SPONTANEOUSLY OVERHEAT UNDER NORMAL OPERATING CONDITIONS, LEAVING A DRIVER AND THEIR TWO CHILDREN STRANDED ON THE SIDE OF THE ROAD.
Engine, Sep 10, 2020
DROVE MY 2014 FUSION WITH APPROX 141,800 MILES ON IT TO WORK (APPROX 30 MILES) THE NIGHT OF 8/25/2020 WITH NO ISSUES OR WARNING LIGHTS UPON PARKING IN THE PARKING GARAGE AND EXITING THE VEHICLE. WHEN I CAME OUT THE NEXT MORNING IT FAILED TO START WITH THE REMOTE. WHEN I GOT IN AND TRIED TO START IT, IT STILL WOULD NOT START AND IT PROVIDED NO WARNING LIGHTS. HAD SOMEONE ATTEMPT TO JUMP IT WHICH OBVIOUSLY DIDN'T WORK, SO WAS IT TOWED TO A NEARBY FORD SERVICE CENTER. THE SUMMARY OF THEIR DIAGNOSTICS WAS AS FOLLOWS: THERE WAS NO COOLANT (WHICH I HAD PUT SOME IN ABOUT 3 WEEKS PRIOR, AFTER THE CAR DID PROVIDE A WARNING THAT IT WAS OVERHEATING. I HAD PRESUMED THAT THE FORD QUICK LANE FORGOT TO CHECK MY COOLANT LEVELS WHEN IT WAS THERE 5/13/20 AND AT THIS TIME IT WAS LOW BUT NOT EMPTY), SPARK PLUG NUMBER 2 HAD COOLANT ON IT, CYLINDER #2 ALSO HAD COOLANT IN IT, AND AFTER CLEANING ALL SPARK PLUGS AND REINSTALLING THEM WHITE SMOKE WAS COMING FROM THE TAIL PIPE WHICH SMELLED LIKE COOLANT. IT WAS REQUESTED THAT I REPLACE THE BATTERY AND GET A NEW ENGINE AT WHICH THEY GAVE ME A QUOTE OF $6526.86. AFTER DOING RESEARCH AND ASKING A NON-FORD MECHANIC, HE AGREED IT WAS A FORD DEFECT. FORD WAS NOTIFIED VIA PHONE AND A CASE NUMBER WAS PROVIDED, BUT SAID THEY COULD NOT HELP WITH THIS MATTER. THIS IS THE SAME ISSUE THE 1.6L AND 2.0L HAD THAT WAS RECALLED AND FORD ACKNOWLEDGES THE ISSUE WITH THE 1.5L IN SSM 48106. REALLY SUCKS BECAUSE THE CAR RUNS GREAT OTHER THAN THIS ISSUE AND IS CURRENTLY PARKED WHILE MAKING A DECISION TO FIX OR SELL. NOTE: ALL ROUTINE MAINTENANCE WORK ON THIS VEHICLE HAS BEEN DONE BY FORD.
Engine, Sep 8, 2020
2014 FORD FUSION HAD NO PRIOR PROBLEMS AND NEVER INDICATED ANY OVERHEATING. AT 60K MILES THE DASH INDICATED ENGINE OVERHEATED. PARKED THE CAR IMMEDIATELY AND HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. DEALERSHIP ADVISED THE COOLANT ENTERED THE ENGINE CYLINDER HEADS AND THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED.