2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Vehicle speed control, Service brakes, Sep 1, 2020, crash
I WAS INVOLVED IN A MAJOR COLLISION ON THURSDAY 8/27 AT APPROXIMATELY 3:30PM. WHILE APPROACHING THE INTERSECTION TO MAKE A RIGHT TURN, I REMOVED MY FOOT FROM THE GAS AND ATTEMPTED TO BRAKE, BUT RATHER THAN SLOW DOWN, MY CAR ACCELERATED. WHEN I PRESSED THE BRAKE ALL THE WAY DOWN IT STILL CONTINUED TO ACCELERATE UNTIL I HIT ANOTHER VEHICLE WHICH FINALLY STOPPED MY CAR. I AM LUCKY NO ONE INCLUDING MYSELF DIED- THIS IS ABSOLUTELY UNACCEPTABLE. FORD CONTINUES TO HAVE THESE ISSUES AND THEIR NEGLIGENCE IS GOING TO HARM MORE PEOPLE!
Latches/locks/linkages, Sep 1, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARKS FORD OF WESLEY CHAPEL (28739 FL-54, WESLEY CHAPEL, FL 33543) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Aug 30, 2020
FORD SOLD ME A 2014 FORD FUSION WITH A FAULTY ENGINE BLOCK. MY ENGINE HAS COMPLETELY FAILED FROM COOLANT ENTERING THE CYLINDER AND FORD WILL ONLY FIX THE 1.6 AND UP ENGINE
Other or unspecified, Engine, Aug 28, 2020, crash
MY VEHICLE WAS INVOLVED INA ACCIDENT 11/25/2019 WHICHI RESULTEED IN A DDER HITTING THE CAR. THE CARS BODY WAS REPAIRED AS WELL AS THE RADIATOR AND THEN MARCH 2020. THE CAR SHUT COMPLETED DOWN. I WAS ADVISED TO CHECK TO SEE IF THIS WAS RECALL BECAUSE THE CAR NEVER WORKED AFTER THE DEER HIT IT. THE COOLANT CONTIUED TO BACK INTO THE ENGINE CAUSING COOLANT INTRUSION INTO THE CYLINDERS. EACH TIME WE PUT MORE IN IT RAN OUT OR INTO THE ENGINE.
Power train, Latches/locks/linkages, Aug 27, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE TOWNE FORD OF REDWOOD CITY DEALER, LOCATED AT: 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ALSO, THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) AND THE SAME DEALER ORDERED THE PARTS AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED A TSB NUMBER: 17-0030. THE FAILURE MILEAGE WAS APPROXIMATELY 18,213.
Engine, Aug 27, 2020
WITH ABSOLUTELY NO PREVIOUS ISSUES, THE CAR STARTED OVERHEATING WHILE DRIVING ON THE HIGHWAY. I WAS ABLE TO MAKE IT HOME AFTER TURNING ON THE HEAT (ON A 90 DEGREE DAY) AND RIDING IT OUT. IT TURNED OUT MY CAR WAS OUT OF COOLANT, WHICH WAS ODD. WE FILLED IT AND MY CHECK ENGINE LIGHT CAME ON, THEN MY CAR SAT FOR ABOUT A WEEK, THE BATTERY WAS DEAD AND WHEN IT WAS JUMPED EVERY WARNING CAME UP ON MY DASH AND MY ENGINE WAS IN LIMP MODE. TURNS OUT MY CYLINDER CRACKED AND COOLANT WAS FLOODING MY ENGINE. AFTER SOME RESEARCH, IT TURNS OUT IT'S A COMMON PROBLEM WITH THE MODEL'S ENGINE AND FORD HASN'T DONE ANYTHING TO REMEDY IT.
Other or unspecified, Engine, Aug 25, 2020
WHILE DRIVING ON A FREEWAY, MY 2014 FORD FUSION 2.0L ECOBOOST STARTS TO OVERHEAT. WHILE TRYING TO PRESS THE GAS PEDAL TO INCREASE THE SPEED, THE CAR TAKES A WHILE TO INCREASE THE SPEED AND AT THE SAME TIME THE TEMPARATURE GAUGE IS GOING UP AS WELL UNTIL I GET THE OVERHEATING NOTIFICATION ON MY CAR. I HAD TO SLOW DOWN MY DRIVING ON THE FREEWAY WHILE THERE WERE CARS BEHIND ME. I HAD TO GET OUT OF THE FREEWAY AND EXITED ON THE FIRST EXIT I SEE. I STOPPED ON A CURB OF A STREET AND OPENED THE HOOD OF THE CAR TO CHECK WHAT IS WRONG WITH IT AND I SAW THAT THERE ARE COOLANT ALL OVER MY ENGINE AND THAT MY COOLANT LEVEL WAS EMPTY EVEN THOUGH I FILLED IT UP ABOUT 2 WEEKS AGO. I HAD TO REFILL MY COOLANT A LITTLE BIT MORE THAN THE MAX LEVEL. I TRIED MY BEST TO DRIVE BACK HOME CAREFULLY AND JUST TOOK THE STREETS. I CHECK THE COOLANT LEVEL ABOUT 4-5 MILES LATER AND NOTICED THAT THE COOLANT LEVEL WENT DOWN A ABOUT 1/4 OF AN INCH BELOW THE MAX LEVEL. THE OVERHEATING STARTED TO HAPPEN WHEN THE TEMPERATURE STARTED TO RISE UP OVER 100 DEGREES BUT IT WAS THE FIRST TIME TODAY(08/25/2020) THAT IT SPLATTERED COOLANT ALL OVER MY ENGINE. THERE WAS ALSO NO CHECK ENGINE LIGHT ON.
Power train, Seat belts, Engine, Aug 25, 2020
I BOUGHT MY 2014 FORD FUSION FROM USED CAR LOT HAD IT FOR 2 YEARS I KEEP MAINTENANCE UP IN TIMELY MANNER. ABOUT 6 TO 8 MONTHS AGO MY CAR HAS NO POWER WHEN DRIVING IT JERKS LIKE I WAS HIT FROM BEHIND AND WHEN CHANGING LANES I TRY TO SPEED UP I PRESS GAS PEDAL BUT CAR GOES NOWHERE ONLY HIGH REVVING SOUND TAKES A MINUTE TO PICK UP SPEED ITS USES ALOT OF GAS AND 4 MONTHS MY SEAT BELT HAS TROUBLE LOCKING IN BELT. I STILL HAVE AND DRIVE MY CAR TO AND FROM WORK BUT ITS ONLY GETTING WORSE
Electrical system, Other or unspecified, Electronic stability control (ESC), Aug 25, 2020
APPEARLLY FORD MOTOR COMPANY KNEW ABOUT APIM SYSTEM MALFUNCTIONING THAT THEY EXTENDED THE WARRANT STARTING FROM 2014 FOR 5 YEARS AND DIDN'T NOTIFY TO THE CUSTOMERS SO AFTER YOUR WARRANTY IS GONE THE APIM SYSTEM WILL NO LONGER WORK AND BY LAW ALL MANUFACTURING NEED TO NOTIFY OF ANY ABNORMAL SITUATION ON YOUR VEHICLE. THEIR UNDERSTANDING IS THAT THIS DOES NOT FALL UNDER A SAFETY RECALL, BUT WITHOUT HAVING THE SPEAKERS OR SOUND WORKING YOU WILL NOT HEAR YOUR SEATBELT CHIME YOU WILL NOT HEAR YOUR MOTOR SENSES CHIME WHEN CROSSING A-LINE, YOU WILL NOT HEAR YOUR VEHICLES CHIME REVERSING NOR WILL YOU SEE YOUR CAMERA. I HAVE SEEN 1000THS OF PEOPLE HAVING THE SAME PROBLEM AND FORD WILL NOT FIX IT BECAUSE "THEIR WARRANTY HAS EXPIRED" THEY ARE REQUESTING $1000 TO FIX IT.HOPEFULLY THIS CAN BE ANNOUNCED FOR ANOTHER CUSTOMERS BEFORE THEIR WARRANTY EXPIRES AND THEY DON'T HAVE TO PAY 1000 DOLLARS LIKE MYSELF
Electrical system, Service brakes, Aug 21, 2020
WHILE DRIVING ON A 2 LANE FLAT ROAD THE CAR STARTED LOSING POWER, WHEN I PRESS THE GAS HARDER THE CAR REALLY SPEEDED UP AND AFTER 2 BLOCKS IT STARTED LOSING POWER AGAIN, WITHIN THAT TIME THE "HILL START ASSIST" WARNING LIGHT CAME ON AND WENT OFF LOSING POWER ON AND OFF FOR 5 MILES UNTIL I REACHED HOME. AFTER GETTING HOME I NOTICE THE BRAKE LIGHT DIDN'T GO OFF AFTER 2 HOURS, SO I HAD TO REMOVE BATTERY CABLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP AND THEY REPAIRED BRAKE SWITCH BECAUSE I DIDN'T KNOW IF IT WOULD STOP COMPLETELY.
Service brakes, Aug 19, 2020, crash
BRAKE PEDAL SINKING TO THE FLOOR THIS CAUSED MY WIFE TO BACK INTO ANOTHER CAR AND DAMAGE BOTH CARS. NOW THE PARKING BRAKE MALFUNCTION LIGHT IS FLASHING AND ACTING UP. HAD TOWED TO SHOP. I'VE SEEN RECALLS COMING OUT ON THIS ISSUE HOPING FORD IS GOING TO COVER THIS EXPENSIVE ISSUE. HAS CAUSED ONE ACCIDENT ALREADY. PLEASE CONTACT ME ABOUT THIS.*DT*AS
Power train, Aug 17, 2020
WHEN PUTTING THE VEHICLE IN PARK TODAY WITH SHIFTER, I REMOVED THE KEY, LIFTED MY FOOT OFF THE BRAKE AND THE VEHICLE STARTED ROLLING BACKWARDS. I APPLIED THE BRAKES. WHEN TURNING THE VEHICLE BACK ON, IT WAS STUCK IN "NEUTRAL" ON THE DASH BUT THE SHIFTER IS STUCK IN "PARK" AND WILL NOT SHIFT OR MOVE OUT OF PARK. THIS IS A KNOWN RECALL ON FORD FUSIONS YEAR 2014 BUT MY VIN DOES NOT SAY IT WAS PART OF THAT RECALL.
Structure, Aug 12, 2020
I RECEIVED A WRITTEN NOTICE FROM FORD CORPORATE THAT MY VEHICLE WAS SUBJECT TO A RECALL CONCERNING DOOR LATCH SPRINGS. IT DIRECTED ME TO RECORD THE MODEL NUMBER OF EACH OF THE FOUR DOOR LATCHES. THIS I DID AND WAS FURTHER DIRECTED TO GO ONLINE TO WEB SITE TO RECORD THE NUMBERS. THE WEB SITE DOESN'T EXIST AND WHEN YOU GO THERE YOU GET A FAULT 404. WHEN I THEN CALLED MY LOCAL DEALER,FORD COUNTRY IN HENDERSON, NV THEY MADE ME AN APPOINTMENT FOR THEM TO CHECK THE LATCHES. WHEN I ARRIVED AT THE APPOINTED TIME, I WAS TOLD THAT I MUST LEAVE THE VEHICLE OVER NIGHT AS THERE WERE 18 OTHER VEHICLES AHEAD OF ME. WHY WOULD A DEALERSHIP SCHEDULE 19 VEHICLES AT THE SAME TIME FOR A VISUAL INSPECTION WHICH TOOK ME LESS THAN 15 MINUTES TO PERFORM?
Steering, Aug 11, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT STATED THAT AS SHE WAS PULLING OUT OF A BANK PARKING, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO STUTEVILLE FORD OF ATOKA, LLC (1601 S MISSISSIPPI AVE, ATOKA, OK 74525), AND WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT HER HUSBAND WAS ABLE TO MOVE THE STEERING WHEEL AND DROVE THE VEHICLE TO HER RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*DT*JB
Steering, Aug 7, 2020
I WAS DRIVING ON A CITY STREET AND LOST POWER STEERING RENDERING ME UNABLE TO CONTROL MY VEHICLE WHILE I WAS TURNING. I WAS DRIVING AT 40 MPH. WARNING LIGHT FLASHED AFTER MY STEERING WHEEL BECAME HARD TO TURN. IT WAS RAINING OUT WHICH MADE THE SITUATION EVEN MORE DANGEROUS AND I HAD MY FAMILY IN THE VEHICLE. I BELIEVE THE POWER STEERING MODULE SINCE IT'S ELECTRIC WAS AT CAUSE. LUCKILY I WAS ABLE TO BRAKE AND PULL INTO A LESS BUSIER STREET.
Latches/locks/linkages, Aug 3, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE JONES FORD LOCATED AT 1932 NORTH PINAL AVE, CASA GRANDE, AZ 85122, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE REAR PASSENGER'S DOOR FAILED TO LOCK SECURELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Aug 3, 2020
I WAS DRIVING DOWN THE ROAD IT BEGIN TO SPUDDER AND HAD HARD TIME GOING. WHITE SMOKE WAS COMING FROM TAIL PIPE AND WHEN I PULLED OVER AND POPPED THE HOOD THERE WAS SO MUCH SMOKE COMING FROM THE ENGINE WHERE YOU PUT OIL IN. I WAS AFRAID IT WAS FIXING TO CATCH ON FIRE. EVEN HAD SOMEONE PULL UP BECAUSE HE THOUGHT IT WAS ON FIRE. MY CAR WILL NOT START NOW.
Latches/locks/linkages, Jul 31, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WAS DEFECTIVE. THE CONTACT STATED THAT THE DOOR FAILED TO LOCK SECURELY WHEN CLOSED. THE VEHICLE WAS TAKEN TO STERLING MCCALL FORD LOCATED AT 6445 SOUTHWEST FWY, HOUSTON, TX 77074, WHO INDICATED THAT THE PART NEEDED TO REPAIR NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Steering, Jul 30, 2020
LOOSE STEERING WHEEL
Structure, Jul 29, 2020
I ATTEMPTED TO HAVE MY CAR REPAIRED UNDER RECALL 20V331 AND THE DEALER SAID THAT "THE RECALL IS FOR DOOR LATCHES THAT ARE NOT AVAILABLE YET". I WAS INFORMED THAT THERE IS NO TIMELINE FOR WHEN THE PARTS WILL BE AVAILABLE. THE RECALL SAYS THAT THIS IS TO VERIFY THAT WORK DONE ON 15S16 OR 16S30 WAS DONE CORRECTLY. WHAT IS THE POINT OF A RECALL IF THE COMPANY WON'T FIX THE PROBLEM?
Service brakes, Jul 26, 2020
BRAKE PEDAL ALL OF A SUDDEN STARTED SINKING TO THE FLOOR WHILE DRIVING DOWN THE ROAD. BRAKE PADS, CALIPERS ARE GOOD NO LEAKS AND REPLACED MASTER CYLINDER. PEDAL STILL SINKS TO THE FLOOR WHEN BRAKING. DANGERS. CALLED DEALER ABOUT RECALLS. THEY SAID IS NONE.
Steering, Jul 21, 2020
AS I WAS DRIVING AT APPROX. 50 MPH ON THE HIGHWAY, THE ELECTIVE POWER STEERING ON THE VEHICLE DISABLED. MY STEERING WHEEL LOCKED AS STEERING ASSIST AND HILL START ASSIST LIGHTS STARTED FLASHING. THIS COULD EASILY HAVE CAUSED A SERIOUS CRASH AND WAS EXTREMELY DANGEROUS. I ALREADY HAD A RECALL ON THE STEERING WHEEL BOLTS COMPLETED A FEW MONTHS AGO.
Other or unspecified, Jul 20, 2020
EVAPORATIVE EMISSION SYSTEM PURGE VAPOR LINE RESTRICTED/BLOCKED. IT WAS FIXED BY FIVE STAR FORD OF WARNER ROBINS, GA FOR $924.
Vehicle speed control, Electronic stability control (ESC), Engine, Jul 17, 2020
WHEN THE ENGINE GETS TO A WARM TEMPERATURE AND THEN SHUT OFF AND LEFT FOR 10 OR SO MINUTES, WHEN THE ENGINE IS RESTARTED, PUT IT DRIVE, WITHIN SEVERAL SECONDS (15 SECONDS TO 120 SECONDS) IT WILL BEGIN SHUTTERING AND DIE WHILE DRIVING. RESTARTING THE ENGINE AFTER IT QUITS (WHICH TAKES ABOUT 2 SECONDS, LONGER THAN NORMAL) WILL START AND WILL AGAIN DIE WHEN BEGINNING TO DRIVE. I HAVE BEEN EXPERIENCING THIS ISSUE FOR ABOUT 5-6 MONTHS ON MY FORD WITH +/- 66K MILES. THE ISSUE IS GETTING WORSE AND MUCH MORE FREQUENT. NO CHECK ENGINE LIGHT OR DIAGNOSTIC CODES ARE PRESENT. I HAVE EXPERIENCED THIS ISSUE MULTIPLE TIMES WHEN TURNING ONTO A BUSY ROAD AND IT IS BECOMING MORE AND MORE OF A SAFETY CONCERN. I DO NOT EXPERIENCE THIS ISSUE FOLLOWING A COLD ENGINE START.
Fuel system, Gasoline, Jul 16, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO 5 STAR FORD LOCATED AT 900 RUSSELL PKWY, WARNER ROBINS, GA 31088, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK SENSOR AND PURGE VALVE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.