2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Steering, Aug 8, 2019
POWER STEERING ASSIST DISABLED WHILE DRIVING AT 65MPH ALMOST CAUSING ACCIDENT DUE TO THE FACT THAT STEERING THE VEHICLE BECAME VERY DIFFICULT.
Power train, Other or unspecified, Service brakes, Aug 7, 2019
THE VEHICLE WAS SITTING ABOUT 24 HOURS AND I GO TO GET IN IT TO GO TO WORK AND IT DOESN'T IMMEDIATELY START LIKE IT NORMALLY DOES, ONCE IT STARTED THE SERVICE BRAKE LIGHT WAS NOW ON ALONG WITH THE MAINTENANCE WRENCH AND MY BRAKES WERE PRACTICALLY NON EXISTENT SINCE I DON'T LIVE FAR I DROVE IT TO THE DEALER WITH A ESCORT VEHICLE JUST IN CASE AND THE DEALER REPLACED THE BATTERY RETESTED AND IS NOW BEING SENT TO THE MANUFACTURER DEALER TO HAVE SOMETHING WITH THE HYBRID SYSTEM SERVICED WILL UPDATE WITH MORE DETAIL WHEN RECEIVED.
Fuel/propulsion system, Aug 6, 2019
TAKATA RECALL: THE CAR IS STALLING WHILE I AM IN DRIVE, WITH SPEEDS UP TO 70 MPH. IT ALSO WILL NOT START AFTER I HAVE PUT GAS IN THE TANK. I HAVE TO STEP ON THE GAS TO GWT IT TO START. THE CAR IS ALSO SHAKING BACK AND FORTH WHILE IN PARK JUST TRYING TO STAY STARTED. THEN IT WILL DIE. EVERYTIME I COME TO A STOPLIGHT OR A STOP SIGN I GO THROUGH THIS AND HAVE GREAT DIFFICULTY STARTING IT BACK UP CONTINUOUSLY.
Steering, Aug 5, 2019
WHILE DRIVING ON CITY STREETS I LOST POWER STEERING AND HAD TO FIGHT TO GET THE CAR SAFELY OFF OF THE ROAD. THE CAR SHOWED A STEERING ASSIST FAULT AS WELL AS HILL START ASSIST, ACTIVETRAC AND COLLISION WARNINGS ALL BEING UNAVAILABLE. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SAID IT WAS NOT UNDER A RECALL OR COVERED BY WARRANTY.
Steering, Aug 5, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 60 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO BILLINGSLEY FORD LINCOLN OF LAWTON (8209 NW QUANNAH PARKER TRL, LAWTON, OK, (580) 536-3325), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 96,000.
Power train, Aug 4, 2019
I WAS BACKING OUT OF MY DRIVEWAY, PUT MY CAR IN REVERSE AND THEN STOPPED AND TRY TO PUT IT IN DRIVE, I THEN REALIZED THE CAR WAS STILL IN REVERSE. THE GEAR LET ME SHIFT INTO PARK, BUT THE CAR ITSELF WAS STILL IN REVERSE. I HAD TO KEEP MY FOOT ON THE BRAKE AND PUT MY PARKING BRAKE ON. THE GEAR IS STUCK IN PARK AND WILL NOT SHIFT BUT THE DISPLAY ON THE DASH SAYS REVERSE. MY CAR WILL TURN ON, BUT WILL NOT START. *TR
Steering, Jul 30, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE MAKING TURNS, THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,580.
Fuel/propulsion system, Jul 30, 2019
THE PURGE VALVE WENT OUT ON MY CAR AFTER NEVER HAVING ANY PERFORMANCE OR EMISSIONS RELATED ISSUES. UPON RESEARCHING, IT SEEMS TO BE RATHER COMMON IN FORD FUSIONS. IS THERE A RECALL REVIEW WARRANTED AT THIS TIME? I WAS DRIVING TO WORK AND STARTED HEARING A LOUD HUMMING, VIBRATING SOUND COMING FROM MY GAS TANK / GAS CAP AREA. IT CONTINUED TO HUM EVERY 15 SECONDS OR SO OVER THE NEXT 20 MINUTES UNTIL I ARRIVED AT WORK. THERE WERE NO OTHER ISSUES AND MY CAR SEEMED TO RUN JUST FINE. THIS IS, HOWEVER, AN EMISSIONS CONCERN AND SEEMS TO BE COMMON IN FORD FUSION FORUMS. PLEASE INVESTIGATE FOR A RECALL ALERT.
Power train, Vehicle speed control, Jul 25, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE DRIVING 80 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT HEARD AN ABNORMAL NOISE AND SAW MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. WHILE ATTEMPTING TO PARK THE VEHICLE ON THE SIDE OF THE ROAD AND SHIFTING THE GEAR INTO PARK, THE VEHICLE FAILED TO STOP AND KEPT MOVING FORWARD. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AUTOMAX FORD (LOCATED AT 3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (888) 927-7951). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 111,000.
Steering, Electrical system, Electronic stability control (ESC), Jul 25, 2019
STEERING ASSIST FAULT LIGHT ON. POWER STEERING WENT OUT WHILE DRIVING ON CITY STREET . TRACTION CONTROL AND HILL START FAULT LIGHT CAME. SERVICE ADVANCE TRAC LIGHT CAME ON AS WELL.
Steering, Jul 25, 2019
ELECTRIC POWER STEERING RACK FAILED AND POWER STEERING LOSES POWER WHILE DRIVING AT NORMAL SPEEDS. ADVANCETRAC LIGHT, TRACTION CONTROL AND HILL ASSIST LIGHTS SHOW ON DASHBOARD.
Latches/locks/linkages, Jul 24, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE DOOR AJAR WARNING INDICATOR SOUNDED AND ILLUMINATED. THE FIRST OCCURRENCE WAS FOR THE PASSENGER DOOR AND THE SECOND OCCURRENCE WAS FOR THE DRIVER'S DOOR. SANDERSON FORD (6400 N 51ST AVE, GLENDALE, AZ 85301, (800) 729-3501) WAS CONTACTED AND STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT ATTRIBUTED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS CONTACTED, BUT NO RESOLUTION WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Power train, Jul 24, 2019
PURCHASED THE CAR USED, WITH 77,600 MILES ON IT. AFTER OWNING IT A COUPLE DAYS, STARTED NOTICING AN ISSUE. WHEN PRESSING GAS TO GO, THE CAR HESITATES AND WILL NOT ACCELERATE. FEELS LIKE THE CAR IS GOING TO STALL, SHAKES A BIT. WE TOOK IT TO A FORD DEALER, WHO "RESET THE COMPUTER TO ADJUST TO MY SON'S DRIVING". DID NOT FIX THE PROBLEM. WAS TOLD CLUTCH ISSUE AND WOULD COST $1300 TO REPAIR!!!! NO WAY.
Air bags, Jul 23, 2019
I HAVE NUMEROUS COMPLAINTS/RECALLSON THIS VEHICLE. EVERYTHING FROM THE TRANSMISSION, TO THE RADIATOR, COOLANT, STEERING WHEEL COLMN, AND NOW THE AIR BAG SENSOR IS LIT AS 'ON'. I BELIEVE THIS IS NOT A TAKATA RECALL, HOWEVER IT IS, WHAT I BELIEVE JUST ANOTHER RECALL WAITING TO HAPPEN. WHEN THE CAR IS A LEMON,WHY SHOULD I BE CHARGED TO HAVE ANYTHING DIAGNOSED TO SEE THE 'CAUSE' OF ANY PROBLEM?
Structure, Jul 21, 2019
BOTH MY REAR DOOR LATCHES HAVE FAILED CAUSING THE DOOR TO BE UNABLE TO BE CLOSED SHUT, AND THIS HAS HAPPENED SUDDENLY ONCE WITH MY SON IN THE BACK SEAT NEXT TO THE DOOR. THE DOOR BECOMES UNABLE TO BE CLOSED AND WILL SWING OPEN UPON TURNS ETC. THIS WAS A MAJOR RECALL OF SIMILAR FORD FUSION MODELS IN THE 2014 MANUFACTURER YEAR FOR SOME REASON MY VIN DID NOT POP UP FOR THIS PARTICULAR RECALL BUT CLEARLY IT SHOULD HAVE BEEN AND NEEDS TO BE ADDED TO THIS EXISTING RECALL SO I CAN GET THIS RESOLVED BY THE COMPANY.
Power train, Electrical system, Electronic stability control (ESC), Jul 18, 2019
I BOUGHT THIS CAR BRAND NEW.. IT'S BEEN A NIGHTMARE FROM THE FIRST WEEK... IT HAS A OIL LEAK.. THE CAR JERKS WHEN YOUR DRIVING BUT YET THEY SAY IT HAS TO GET USE TO MY DRIVING WELL SEPTEMBER WILL BE 5 YEARS IT SHOULD BE USE TO MY DRIVING.. YOU CAN FEEL THE CAR UP AND IT SAY YOU HAVE 300 MILES TO EMPTY DRIVE 2 MILES AND THEN IT SAYS 0 MILES TILL EMPTY.. THE RADIO AND THE AC COME ON BY THEIR SELF..THE CAR ACTED LIKE IT DIDN'T WANT TO CRANK, WENT AND GOT IT CHECKED, SAID THERE IS NOTHING WRONG WITH STARTER OR ALTERNATOR NEEDS TO BATTERY, OK GOT NEW BATTERY AND IT STILL DRAGS TO START... THIS IS THE WORSE CAR I HAVE EVER OWNED .. NOW YOU CAN BE DRIVING AND SOME MESSAGE COMES UP TRANSMISSION NOT IN PARK, I DON'T UNDERSTAND I THINK THIS CAR WAS A LEMON RIGHT OFF THE CAR LOT
Steering, Jul 17, 2019, crash
DRIVING AT A HIGH RATE OF SPEED ON THE HIGHWAY AND "CHECK ADVANCTRACK" AND "POWER HILL ASSIST NOT AVAILABLE" LIGHT ILLUMINATED. CAR BECAME VERY HARD TO STEER. LOST CONTROL AND SKID TO THE SIDE OF ROAD. INTERNAL STEERING GEAR FAILURE WAS CAUSE OF ISSUE.
Electrical system, Jul 16, 2019
CAR RANDOMLY LOSES COMPLETE POWER. THIS HAS HAPPENED MOSTLY WHEN STARTING FOR FIRST TIME (WHEN OFF FOR AWHILE) BUT HAS ALSO HAPPENED AT STOP SIGN/LIGHT AND EVEN WHILE IN MOTION AT HIGH SPEED. THERE IS A CLICKING NOISE WHEN THIS HAPPENS (RELAY CHATTER). SUBSEQUENT RESTART WILL YIELD SAME RESULTS UNTIL FINALLY BECOMES STABLE AND I AM ABLE TO DRIVE. ONLY SEEMS TO HAPPEN DURING WARMER SUMMER MONTHS.
Electrical system, Jul 14, 2019
WHILE THE VEHICLE WAS IN MOTION THE FAN SPEED ON THE CLIMATE CONTROL SYSTEM WITHOUT MANIPULATION DECREASED TO A FAN SPEED OF ONE WHILE ON A CITY STREET.
Power train, Jul 12, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART SINCE MID 2016 FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT IT WAS BECOMING DIFFICULT TO SHIFT FROM PARK INTO DRIVE, WHICH CAUSED THE CONTACT TO HAVE TO MANEUVER THE SHIFTER. MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, (888) 241-4640) AND SANDY SANSING FORD LINCOLN (27180 US-98, DAPHNE, AL 36526, (251) 626-7777) WERE BEEN UNABLE TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO ADDRESS THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure, Jul 12, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. UPON INSPECTION OF THE VEHICLE BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE FRONT HOOD WAS RUSTING. THE CONTACT CALLED CAPITAL FORD LINCOLN OF ROCKY MOUNT (2012 STONE ROSE DR, ROCKY MOUNT, NC 27804, (252) 977-1234) FROM WHERE THE VEHICLE WAS PURCHASED; HOWEVER, A RESPONSE WAS NOT RECEIVED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Service brakes, Jul 10, 2019
SEPTEMBER 2018 AT 75382 MILES FRONT LEFT BREAK HOSE RUPTURED CAUSING COMPLETE BREAK FAILURE IN JUNE 2019 AT 84143 MILES RIGHT SIDE BREAK HOSE FAILURE, CAUSING COMPLETE BREAK FAILURE. EACH TIME WAS THE SAME I PULLED OUT OF A PARKING SPOT PULLED UP TO THE EXIT AND WHILE HOLDING FOOT ON BREAK PEDDLE WENT TO FLOOR AND HAD NO BREAKS. CAR HAD TO BE TOWED TO DEALERSHIP FOR REPAIRS. BOTH INSTANCES CAR LOST ALL BREAK FLUID . I ASKED FOR THE HOSE THE SECOND TIME THIS HAPPENED HOSE IS RUPTURED.
Latches/locks/linkages, Jul 9, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR ACTUATOR FAILED AND THE DRIVER'S SIDE DOOR LATCH FAILED TO SHUT PROPERLY. AUTONATION FORD ARLINGTON (1400 INTERSTATE 20 W, ARLINGTON, TX 76017, (817) 200-4503) WAS NOTIFIED AND STATED THAT THEY TESTED THE LATCH SYSTEM. THE DEALER DIAGNOSED THAT THE LATCH MAY NEED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WOULD AFFECT ANY OTHER LATCHES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,196.
Latches/locks/linkages, Jul 8, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS TAKEN TO CHALMERS FORD (2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124) WHERE IT WAS DIAGNOSED THAT THE LOCK ON THE DOOR LATCH FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Steering, Electrical system, Jul 8, 2019
DRIVING VEHICAL LOST POWER STEERING, DASH BOARD LIT UP,STEERING ASSIST FAULT,SERVICE ADVANCE TRACK,HILL START ASSIST NOT AVAILABLE,I NOW HAVE TO DRIVE MY CAR TO WORK WITH NO POWER STEERING,DEALER SAID CANT LOOK AT IT TILL WENDSDAY,WARRANTY RAN OUT 2000ND MILES AGO.THIS CAR ONLY HAS 57000ND MILES ON IT:DONT KNOW WHAT TO DO: