2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Fuel/propulsion system, Jan 14, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE PURGE VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Engine, Fuel/propulsion system, Jan 14, 2019
MY CAR IS STALLING AFTER IT IS DRIVEN FOR 15-20 MINS. ONCE THE CAR IS TURNED OFF, IF IT IS STARTED WITHIN THE NEXT HOUR, IT ALWAYS STALLS OUT. I SEE THAT FORD FUSION HAD A SIMILAR ISSUE THAT WAS RECALLED. THIS IS THE NOTE THAT I SAW ONLINE FOR THE FORD FOCUS RECALL, "FORD IS RECALLING NEARLY 1.3 MILLION FOCUS COMPACT CARS IN THE U.S. BECAUSE A FUEL SYSTEM PROBLEM CAN CAUSE THE ENGINES TO STALL WITHOUT WARNING. THE RECALL COVERS CARS FROM 2012 THROUGH 2018 WITH 2-LITER FOUR-CYLINDER ENGINES." I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY KEEP DIAGNOSING IT AS A BAD FUEL SENSORS THAT NEED TO BE REPLACED. WELL, I'VE REPLACED THEM ALREADY AND THE SAME PROBLEM KEEPS HAPPENING. I CANNOT AFFORD TO KEEP PAYING THE DEALER FOR SOMETHING THAT I BELIEVE IS AN ISSUE THAT THEY SHOULD BE TAKING CARE OF SINCE THEIR OTHER VEHICLES WERE HAVING THE SAME ISSUE.
Engine, Jan 12, 2019
ECOBOOST ENGINE FAILURE WHILE DRIVING. SMOKE WAS POURING OUT, COMPLETE POWER LOSS DURING DRIVE ON CITY STREET. FORD REFUSAL TO ACKNOWLEDGE ANY PROBLEM WITH ECOBOOST ENGINE. OUR ECOBOOST ENGINE CRACKED AND FAILED. OUR VIN NOT INCLUDED IN THE ECOBOOST RECALL. WE HAD TO PAY $4,200 OUT OF POCKET TO BUY NEW ENGINE AND NEW TURBO. 44 DAYS WITHOUT VEHICLE. WE ARE AWARE OF A CLASS ACTION LAWSUIT IN THE UK FOR A TOTAL OF 2000 AND COUNTING CONFIRMED ECOBOOST ENGINE FAILURES THAT FORD IS TRYING TO IGNORE LIABILITY. ECOBOOST NIGHTMARE UK. PLEASE HELP US MAKE FORD LIABLE FOR THESE KNOWN DEFECTS WITH ECOBOOST ENGINES AND GET OUR MONEY BACK!
Steering, Jan 11, 2019
MY HUSBAND WAS BACKING OUT OF THE DRIVEWAY AND WENT TO TURN ON THE ROAD WHEN HE REALIZED HIS STEERING WHEEL WOULD NOT TURN, AND SEVERAL LIGHTS CAME ON THE DASH. HE SLOWLY GUIDED THE CAR BACK IN TO THE DRIVEWAY SO THAT HE COULD SAFELY LOOK UNDER THE HOOD. MY HUSBAND DISCONNECTED THE BATTERY AND RECONNECTED IT AND THE STEERING SEEMS FINE. AFTER LOOKING ON SEVERAL DIFFERENT FORUMS I REALIZED THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD FOR THIS SAME ISSUE. WILL THIS EVER BE ON A RECALL OR DOES SO MANY PEOPLE HAVE TO LOSE THEIR LIFE BEFORE THE RECALL HAPPENS?
Steering, Jan 10, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL WOBBLED. THE FAILURE BEGAN IN NOVEMBER OF 2018 AND WORSENED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Power train, Jan 10, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, IT FAILED TO MOVE. THE CONTACT SHIFTED THE GEAR INTO PARK, BUT THE TRANSMISSION REMAINED IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION GEAR SHIFT CABLE BECAME DETACHED. THE VEHICLE WAS NOT REPAIRED. GRAHAMS AUTO MALL (1515 WEST 4TH ST, MANSFIELD, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 96,000.
Power train, Jan 9, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO PLACE THE GEAR INTO PARK; HOWEVER, THE GEAR SHIFTER FAILED TO ENGAGE. THE CONTACT HAD TO BREAK THE PLASTIC GEAR SHIFTER MECHANISM TO PLACE THE GEAR INTO PARK. THE VEHICLE WAS TOWED TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVENUE, WINCHESTER, VA 22601, (540) 667-4434) AND THE GEAR SHIFTER CLUTCH WAS REPLACED. THE REPAIR DID NOT CORRECT THE FAILURE. A FEW WEEKS LATER, THE CONTACT WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION'S FRONT CLUTCH SLIPPED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE FAILURE MILEAGE WAS 195,000.
Seat belts, Jan 7, 2019
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS WERE NOT AVAILABLE. NORTH BAY FORD (1999 SOQUEL AVE, SANTA CRUZ, CA 95062, 831-457-5858) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Seat belts, Jan 6, 2019, crash
I WAS IN A RECENT BAD CAR ACCIDENT WITH MY 2014 FORD FUSION.I WAS STATIONARY AT A RED LIGHT WHEN I WAS SUDDENLY HIT FROM THE REAR. I SUSTAIN SERIOUS INJURY TO MY LEFT SIDE OF MY NECK , SHOULDER AND BACK. MY SELT BELT DIDNT RESTRAIN AND SECURE MY BODY TO PROTECT ME FROM SERIOUS INJURIES. AND I SEE THERE IS A RECALL ABOUT THIS SITUATION FROM THE SAME MAKE MODEL AND YEAR OF MY VEHICLE * (RECALL RELATED INCIDENT) TS
Other or unspecified, Jan 1, 2019
SEVERAL WEEKS AGO I NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT OPENING WHEN THE INSIDE HANDLE WAS INITIALLY PULLED I WAS ABLE HOWEVER TO TRY AGAIN AND IT WOULD WORK. UNFORTUNATELY NOW I AM COMPLETELY UNABLE TO OPEN THE PASSENGER SIDE DOOR AT ALL FROM THE INSIDE. I HAVE CONTACTED MY LOCAL DEALERSHIP IN REGARDS TO THE REPAIR THEY ARE ADVISING THAT IT WILL COST OVER $400 TO HAVE A FULLY FUNCTIONING DOOR. THIS ISSUE IS A MASSIVE SAFETY ISSUE WHICH HAS MYSELF AND MY FAMILY CONCERNED IN REGARDS TO THIS MATTER.
Vehicle speed control, Dec 21, 2018
GAS PEDAL COMPLETELY BROKE OFF WHILE I WAS DRIVING IN HEAT TRAFFIC ON A RAINY MORNING. NO ONE AT FORD OR THE DEALERSHIP SHOWS ANY INTEREST IN REPLACING THE DEFECTIVE PLASTIC GAS PEDAL; NOT TO MENTION WHAT HAPPENED. THEY ACT AS THOUGH THIS IS A NORMAL MALFUNCTION. *TR
Steering, Dec 21, 2018
MY RACK AND PINION STEERING GEAR ON MY 2014 FORD FUSION WENT OUT I GOT IT REPLACED JUST FOR IT TO MESS UP FIVE MONTHS LATER I TOOK IT BACK INTO THE SHOP TO GET MORE INFORMATION THEY SAY THE COMPUTER OF THE STEERING RACK ISNT COMMUNICATING PROPERLY WITH THE MASTER COMPUTER IN THE CAR
Steering, Electronic stability control (ESC), Dec 21, 2018
WELL FIRST OFF THE TRACTION NO HILL ASSIST INDICATOR CAME ON OUT OF NOWHERE AND 2 DAYS LATER MY POWER STEERING HAVING PROBLEMS AND THING IT WENT OUT AS SOON AS I MADE IT HOME BECAUSE THAT WOULD OF BEEN A BAD SITUATION. AND TO THINK IT'S AN EASY FIX WHEN YOU GETTING CHARGE AN ARM AND A LEG JUST NOT RIGHT AT ALL THIS IS AN SERIOUS PROBLEM THAT SHOULD HAVE A RECALL.
Steering, Dec 20, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO VICTORY LAND FORD (903 OLD RTE 66 N, LITCHFIELD, IL 62056, 217-324-3965) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Power train, Dec 18, 2018
CAR DIES WHEN I STOP AT STOP SIGNS OR RED LIGHT ON COLD MORNINGS. ON CITY STREETS GOING TO WORK. CAR TAKEN TO AUTO CENTER 12-18-18 & PROBLEM FOUND. I WAS TOLD ONLY FORD DEALERSHIPS COULD REPAIR. 35A-P061B:00:47-FOUND AN INTERNAL FAILURE IN THE POWER TRAIN CONTROL MODULE. CORRECTION/ACTION TAKEN- REFER TO DEALER FOR REPAIR-PROGRAMMABLE MODULE
Structure, Dec 14, 2018
2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO CORROSION ON VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE CORROSION. THE MANUFACTURER DENIED ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS
Fuel/propulsion system, Dec 13, 2018
WHEN AT A STOP OR.LIGHT MY CAR JUST DIES TAKE A WHILE TO RESTART BUT HAVE TO KEEP MY FOOT ON ACCLATEOR TO KEEP RUNNING. BATTERY,ALTERNATOR, STARTER ALL GOOD
Power train, Dec 13, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN THE PARK POSITION AND THE VEHICLE CONTINUED TO ROLL AS IF IT WERE IN THE NEUTRAL POSITION. DURING THE FAILURE, THE GEAR SHIFTER DISPLAY ALSO INDICATED THAT THE TRANSMISSION WAS IN THE NEUTRAL POSITION. THE VEHICLE WAS TOWED TO MOUNTAIN VIEW FORD (301 EAST 20TH STREET, CHATTANOOGA, TN) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,293.
Air bags, Seat belts, Dec 13, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS AND SEAT BELTS) AND 16V384000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Dec 12, 2018
I HAPPENED TO BE DRIVING AT THE TIME OF THE INCIDENT, WHEN MY CAR BEGAN TO RUN HOT. I SAW THERE WAS A RECALL ON THE PART THAT WAS CAUSING THE CAR TO RUN HOT BUT WHEN I BROUGHT IT TO THE DEALER ATTENTION THEY DIDN'T HAVE RECALL INFORMATION FOR MY VEHICLE BUT FOR OTHERS VEHICLES, ALSO SINCE THEY CLAIM TO NOT HAVE RECALL ON JUST MINES THEY ALSO DIDN'T HAVE MEANS TO PROVIDING A PART FOR ME TO PURCHASE BUT TOLD ME TO LOOK IN JUNKYARD. I RECENTLY WAS AT THE DEALERSHIP TWO MONTHS BEFORE THE INCIDENT FOR ALMOST A TOTAL OF EIGHT RECALLS THAT NEEDED TO BE DONE THEY FIXED THEM AND I WAS HAPPY BUT THE NEXT DAY COMES AROUND AND THE INFORMATION LIGHT COMES ON SAYING SEE DEALER SO I WENT BACK AND THEY WANTED TO CHARGE ME FOR SOMETHING THEY JUST EXAMINED. I JUST WANT TO BE SAFE IN MY CAR AGAIN OR JUST TAKE CAR OFF MARKET PLEASE TO MUCH GOING ON AS FAR AS RECALLS FOR THIS MODEL FORD FUSION TITANIUM 14 ENERGI
Power train, Dec 11, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS LOW SPEEDS, THE DUAL CLUTCH HESITATED AND BEGAN SHUDDERING WITHOUT WARNING. THE FAILURE OCCURRED ONLY WHEN THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO PARK AUTO GROUP (801 COMMERCIAL PKWY, DOVER, OH 44622) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 66,600.
Other or unspecified, Dec 8, 2018
I BOUGHT MY 2014 FORD FUSION SE IN 2015. IT HAD AROUND 24,000 MILLAGE. AFTER COUPLE DAY I NOTICED THAT TGERE IS COMETHIBG WRONG WITH TRANSMISSION. I BROUGHT THE DEALERSHIP THAT I BOUGHT FROM (BRIGHT BAY LINCOLN, BAY SHAORS, NY) AND THEY SAID THAT THERE IS NOTHING WRONG WITH TRANSMISSION. THAT PEOVLEM NEVER WENT AWAY. PROBLEM IS GETTING WORS. I WENT WELL KNOW TRANMISSION SHOP IN SPRINGFIELD AND THEY SAID THAT CLUTCHES NEEDS TO BE CHANGED BUT THEY DO BOT FIX FORD FUSION TRANSMISSION BECAUSE IT IS VERY HARD TO DO IT. OVER THE TIME I MET COUPLE FUSION OVNER AND ALL OF THEM COMPLAINED ABOUT THEIR TRANSMISSION.
Air bags, Seat belts, Other or unspecified, Dec 8, 2018, crash
MY CAR AIR BAGS JUST DON'T DEPLOY DUE TO THE SEAT BELT RECALL I'M GUESSING
Fuel/propulsion system, Dec 4, 2018
WHEN I INITIALLY START MY VEHICLE THERE ARE NO PROBLEMS. THE PROBLEM STARTS IF I TURN MY CAR OFF AFTER DRIVING IT. IT WILL START AND I CAN DRIVE FOR ABOUT 500 FEET AND IT WILL THEN TURN OFF. I HAVE TO RESTART IT AND THEN IT CONTINUES TO DRIVE NORMALLY. THIS HAPPENS ALMOST EVERY TIME I START, STOP AND RESTART THE VEHICLE. IT IS ALWAYS WHILE THE VEHICLE IS IN MOTION.
Engine, Nov 29, 2018
LOUD NOISE FROM PASSENGER SIDE OF ENGINE COMPARTMENT CAME OUT OF NOWHERE WHEN WE STARTED THE CAR ON THANKSGIVING DAY. WE TOOK THE CAR TO OUR LOCAL MECHANIC WHICH IS 2 MILES FROM OUR HOME. HE DIAGNOSED THE PROBLEM IMMEDIATELY AS A BAD WATER PUMP BUT WAS CONFUSED AS TO WHY THE WATER PUMP WOULD GO BAD AT ONLY 77K MILES. WHEN HE WENT TO ORDER THE PART HE FOUND OUT THAT THE EXISTING WATER PUMP HAD BEEN DISCONTINUED AND REPLACED BY A WATER PUMP THAT NO LONGER USED THE ELECTRONICS THAT THE ORIGINAL WATER PUMP USED. FORD (FROM LOCAL DEALERSHIP)TECHS EXPLAINED THAT THE EXISTING WIRES SHOULD JUST BE CUT AND SHRINKWRAPPED AS THEY WERE NO LONGER NEEDED. HE ALSO LEARNED THAT TO DO THE INSTALL OF THE NEWER VERSION WATER PUMP THAT THE TIMING BELT WOULD NEED TO BE ADJUSTED AND A 'SPECIAL TIMING KIT' WOULD BE NEEDED. THIS REPAIR ACTUALLY INVOLVED REMOVING THE RIGHT SIDE AXLE TO USE THE 'SPECIAL TIMING KIT'. I CAN FIND NO RECALL ON THE ORIGINAL WATER PUMP EVEN THOUGH IT HAS BEEN DISCONTINUED AND REPLACED WITH AN ENTIRELY DIFFERENT PART. I WAS INFORMED THAT THIS IS NOT UNDER WARRANTY AND A PHONE COMPLAINT WITH FORD CORPORATE WAS FILED TODAY. FORD REFUSED TO GIVE ME ANY INFORMATION ON WHY THE PUMP WAS DISCONTINUED AND OFFERED NO HELP IN COVERING THIS WEEK LONG EXPENSIVE REPAIR. MY LOCAL MECHANIC EXPLAINED THAT THIS IS NOT ONLY RECALL WORTHY BUT A SAFETY HAZARD AND I SHOULD REPORT IT TO YOU IMMEDIATELY.