2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Steering, Electronic stability control (ESC), Feb 6, 2018
WHILE WIFE WAS DRIVING TO WORK SHE LOST POWER STEERING, THANK GOODNESS SHE WAS OFF THE HIGHWAY
Electrical system, Engine, Fuel/propulsion system, Feb 3, 2018
WHEN TURNING ON THE CAR AND ACTUALLY TAKING OFF DRIVING THE CAR WILL STOP/ SHUT OFF ALL BY ITSELF AND I HAVE TO RESTART IT, WHILE DRIVING. THE STEERING WHEEL WILL PULL OR JERK WHILE DRIVING. I HAVE HAD MY CAR LOOKED AT TWICE. CHANGED THE BATTERY AND STILL CAN'T FIGURE OUT WHY IT DOES IT.
Steering, Electrical system, Electronic stability control (ESC), Traction control system, Jan 31, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 30 MPH, THE TRACTION CONTROL, POWER STEERING FAIL ASSIST SERVICE REQUIRED, AND HILL START ASSIST NOT AVAILABLE WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Visibility/wiper, Jan 29, 2018
WIPER BLADES HAVE DISCONNECTED FROM THE WIPER ARM WHILE IN USE, ON FIVE SEPARATE OCCASIONS. I'VE USED MULTIPLE BRANDS, INSTALLED BY SERVICE PROFESSIONALS AT FORD, PEP BOYS AND ADVANCE AUTO PARTS, AND THE PROBLEM HAS REPEATED. COWORKER WITH 2015 FORD FUSION HAS HAD SIMILAR PROBLEM WITH ORIGINAL BLADES. PROBLEM HAS OCCURRED AT HIGHWAY SPEEDS, LOW SPEEDS AND WHILE STOPPED AT TRAFFIC LIGHT.
Steering, Jan 26, 2018
ONCE I REACHED ABOUT 47,000 MILE I EXPERIENCED A PROBLEM WITH MY STEERING WHERE AT LOW SPEEDS IT BECAUSE EXTREMELY DIFFICULT TO MOVE MY STEERING WHEEL. OTHER FORD FUSIONS HAD A RECALL FOR A BOLT THAT WOULD CORRODE FROM ROAD SALT OR WATER AND THAT IS WHAT HAS OCCURRED BUT THIS SPECIFIC MODEL WAS NOT INCLUDED IN THE RECALL SO I NOW NEED TO PAY FOR T WHICH STINKS. THE BOLT WAS CORRODED THOUGH MOST LIKELY FROM ROAD SALT SINCE IT IS WINTER.
Visibility/wiper, Jan 24, 2018
WINDSHIELD WIPERS DO NOT GO FAST ENOUGH TO CLEAR WINDSHIELD AND VISABILITY IT NIL. THIS IS A DISASTER IN THE MAKING, EVERY TIME IT RAINS AT A MODERATE PACE OR MORE, I HAVE TO PULL OFF THE ROAD AND WAIT FOR THE RAIN TO LET UP. ONCE I WAS ON A COUNTRY ROAD AND WAS ALMOST REAR ENDED. FORD NEEDS TO REPLACE THE MOTOR TO INCREASE SPEED OR DO SOMETHING ELSE BEFORE SOMEONE DIES
Steering, Jan 20, 2018
IT WILL NOT LET ME TURN. IT IS VERY HARD TO TURN LEFT OR RIGHT
Steering, Jan 18, 2018
ELECTRIC POWER STEERING SYSTEM FAILED, MAKING THE CAR RANGE FROM BEING DIFFICULT TO STEER TO NOT BEING ABLE TO STEER AT ALL. THE STEERING WHEEL WAS COMPLETELY LOCKED AND WOULD NOT TURN. LUCKILY I WAS PARKED IN MY DRIVEWAY WHEN THIS OCCURRED. IN TIMER LEADING UP TO THIS THE STEERING WOULD SOMETIMES TAKE ON A HEAVIER THAN NORMAL CHARACTERISTIC AND BE NOTCHY. I WOULD ALSO SOMETIMES HEAR A WHINING NOISE WHEN TURNING. ALL OF THIS WAS LEADING UP TO A TOTAL FAILURE WHICH THANKFULLY OCCURRED IN MY DRIVEWAY.
Wheels, Jan 15, 2018
OUR 2014 FORD FUSION HAS ALWAYS HAD AN OFF BALANCE FEEL WHEN DRIVING IT. IT FEELS LIKE THE WHEELS ON THE BACK END ARE SERIOUSLY OUT OF BALANCE, ALIGNMENT AND FEELS LIKE IT ALL OF A SUDDEN WILL PULL TO ONE SIDE WHEN DRIVING OVER 55 MPH. KEEPS EATING TIRES. HAVE HAD 10 TIRES ON IT SINCE 2014 AND HAS 79,000 MILES ON IT. WE ONLY DRIVE GOOD HIGHWAYS. THE COMPANY HAS REPORTED THE ALIGNMENT IS FINE. BETWEEN THE BELTS BREAKING ON THE TIRES AND THE CAR, I CAN'T WAIT TO PAY IT OFF TO TRADE IT IN. SCARES ME TO DRIVE IT. THIS HAS BEEN ON ONGOING PROBLEM WITH THE CARE SINCE WE GOT IT, SO THE DATE I HAVE TO CLICK DOESN'T EXPLAIN THAT IT IS ONGOING.
Power train, Engine, Jan 11, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE GEAR DID NOT SHIFT SMOOTHLY AND THE CHECK ENGINE INDICATOR ILLUMINATED OFF AND ON. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US 10 NW, ELK RIVER, MN 55330) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Power train, Other or unspecified, Jan 10, 2018
MY HUSBAND AND I WERE GETTING READY TO LEAVE TOWN FOR A FRIENDS WEDDING, DROPPED OUR SON OFF AT SCHOOL, WENT TO A GAS STATION TO FILL UP, STARTED THE CAR UP AND WENT TO LEAVE AND COULDN'T MOVE THE CAR OUT OF PARK. CALLED A TOW TRUCK, COME TO FIND OUT MY 3 YEAR OLD CARS TRANSMISSION CABLE SNAPPED. I HAD TO PAY $700 TO FIX IT. WHEN I LOOKED ONLINE, THIS ISN'T SOMETHING NEW FOR THESE CARS. IT NEEDS TO BE RECALLED.
Seat belts, Jan 10, 2018
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electronic stability control (ESC), Jan 8, 2018
I WAS DRIVING ON I-95 AT ABOUT 70 MPH, I RECEIVED STEERING FAULT SERVICE NOW MESSAGE AND IT WENT AWAY AFTER I HIT OK. THE CAR WAS STILL CONTROLLABLE AS I DIDN'T HAVE HARD TIME STEERING LEFT AND RIGHT. I DIDN'T NOTICE ANY UNUSUAL ACTIVITY OF THE CAR. ABOUT AN HOUR AFTER I GOT THAT CAUTION MESSAGE, I STOP TO GAS THE CAR. WHEN I STARTED THE ENGINE BACKUP, I RECEIVED THE SAME MESSAGE PLUS THREE NEW ONES. THEY ARE, STEERING LOSS STOP FOR SAFETY, HILL START ASSIST UNAVAILABLE, AND SOMETHING ABOUT THE ADVANCTRAC. I ENDED UP TOWING IT ALL THE WAY BACK TO NORFOLK FROM EMPORIO. I WAS LUCKY ENOUGH TO HAVE THAT HAPPENED WHEN MY CAR WASN'T ON THE HIGHWAY. BUT THE THE TOWING COST IS REALLY HURTFUL. SAD PART IS, I JUST GOT MY CAR SERVICED PLUS MULTI-POINT INSPECTION BY FORD DEALER ON DEC 20TH, 2017. EVERYTHING WAS REPORTED AS GOOD, APPARENTLY NOT.
Wheels, Dec 30, 2017
TIRES WEAR OUT PREMATURELY AT 20-25K MILES IN MY CASE EVERY 10-12 MONTHS. TIRES HAVE BEEN REPLACED EVERY 10-12 MONTHS SINCE CAR WAS NEW. THIS IS NOT NORMAL BY ANY MEANS. SOMEONE IS GOING TO HAVE A BLOWOUT DUE TO THE EXTREMELY FAST WEAR ON THE TIRES. THIS COULD SEVERELY INJURE OR KILL SOMEONE. TIRE PICTURE ATTACHED IS ONE YEAR OLD AND HAS BEEN TYPICAL OF ONE YEAR TIRE WEAR SINCE CAR WAS BRAND NEW.
Steering, Electronic stability control (ESC), Dec 28, 2017
POWER STEERING STOPS SUDDENLY AFTER ADVANCE TRAC WARNING APPEARS MAKING CAR DANGEROUS TO DRIVE. OCCURS BOTH STATIONARY AND WHILE DRIVING. POWER STEERING AND ADVANCE TRAC STOP WORKING.
Steering, Dec 27, 2017
LOUD CREAKING SOUND WHICH SOUNDS LIKE PARTS BREAKING FROM LOWER FRONT AREA OF THE CAR WHEN THE STEERING WHEEL IS TURNED MOST OF THE WAY TO EITHER THE LEFT OF THE RIGHT. FORD DEALERSHIP SAYS IT IS A SIGN THAT THE RACK & PINION WILL FAIL. SUDDEN LOSS OF THE POWER ASSIST COULD SURPRISE OR OVERPOWER THE DRIVER, LEADING TO A CRASH. BREAKAGE OF THE STEERING GEAR MIGHT CAUSE LOSS OF STEERING FUNCTIONALITY, LEADING TO A CRASH AS WELL.
Steering, Dec 22, 2017
PULLING OUT OF DRIVE WAY AFTER IT WAS STATIONARY OVER NIGHT. I GOT A "STEER LOSS STOP SAFELY" MESSAGE ALONG WITH HILL ASSIST AND TRACTION CONTROL ALL FAILING AT THE SAME TIME. SAFETLY CONCERN AS I CANNOT TURN THE WHEEL LUCKILY IT HAPPENED AT HOME NOT ON THE HIGHWAY.
Power train, Dec 22, 2017
I PULLED INTO THE PARKING SPACE PUT MY CAR IN PARK GOT OUT WENT TO GO INTO MY JOB THANKFULLY I HAPPENED TO LOOK BACK AND NOTICED MY CAR ROLLING THE TRANSMISSION CABLE SHIFTER BROKE I THINK THIS NEEDS TO BE A RECALL BECAUSE WHAT IF SOMEBODY'S KIDS GOT OUT OF THE CAR AND WALKED BEHIND IT AND IT STARTED ROLLING; YOU PUT IT IN PARK YOU THINK THAT'S WHAT YOU DID AND I HAVE READ AFTER GOOGLING IT THIS IS A BIG ISSUE IT'S GOING TO END UP BEING IGNORED TILL SOMEBODY GETS HIT BY THEIR OWN CAR OR A KID , EVEN AN ANIMAL OR ROLLS INTO AN OBJECT OF SOME SORT
Fuel/propulsion system, Dec 13, 2017
ON MULTIPLE OCCASIONS, THE ENGINE WOULD STALL WHILE DRIVING AND AFTER A MINUTE OR TWO WOULD SURGE FORWARD. I HAVE INFORMED THE FORD DEALER OF THIS PROBLEM SINCE JANUARY 2017.
Steering, Dec 12, 2017
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SUBURBAN FORD OF WATERFORD (5900 HIGHLAND ROAD, WATERFORD TWP, MI), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT AN INVESTIGATION WAS UNDERWAY. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Fuel/propulsion system, Dec 11, 2017
THE FORD FUSION ON MULTIPLE OCCASIONS IN THE LAST 2 MONTHS HAS SUDDENLY, WITHOUT WARNING, LOST FULL THROTTLE POWER WHILE DRIVING (RADIO REMAINS ON), I.E., GAS STOPS FLOWING INTO ENGINE DESPITE ATTEMPTING ACCELERATION, AND THE CAR WILL ON ITS OWN COME TO A STOP. SO FAR, HAVE BEEN ABLE TO PULL OVER WITHOUT INCIDENT, BUT OBVIOUSLY IT'S VERY SCARY! THIS GENERALLY OCCURS SHORTLY AFTER THE CAR HAS HAD IGNITION TURNED ON WHILE DRIVING ON ROAD GENERALLY AT LOW SPEED - DON'T WANT TO EVER EXPERIENCE THIS HAPPENING ON A HIGHWAY! THEN I TURN ENGINE OFF A FEW SECONDS AND ATTEMPT TO RESTART - IT OFTEN TAKES SCARILY LONGER AFTER THIS POWER LOSS TO RESTART, BUT IT DOES RESTART. COULD LEAD TO LIFE-THREATENING SITUATIONS OBVIOUSLY!
Steering, Dec 7, 2017
STEERING WHEEL IS LOOSE. I NOTICED IT WHEN I WAS EXITING THE VEHICLE. IT WOBBLES BACK AND FORTH, SEEMS TO BE AN INTERNAL SCREW IS LOOSE OR BROKEN.
Engine, Dec 6, 2017
ELECTRONIC THROTTLE BODY. MY FORD FUSION (2014) ENGINE SHUTS OFF. THE SCENARIO IS THAT AFTER DRIVING IT ON MY COMMUTE (40 MILES / 1 HOUR DRIVING) AND THEN STOPPING QUICKLY TO GRAB FOOD, WHEN I LEAVE THE PARKING LOT IT WILL SHUT DOWN. I PULL OVER AND THEN START IT BACK UP AND DRIVE AWAY. IT HAS HAPPENED A FEW TIMES.
Seat belts, Nov 29, 2017
REAR MIDDLE SEATBELT RETRACTOR IS FAULTY AND WILL LOCK AND NOT RETRACT IN MULTIPLE CONDITIONS NOT LIMITED TO TRAPPING A CHILD IN THAT SEAT, AND LOCKING THE SEAT IN THE DOWN POSITION IF LOWERED. THERE ARE MULTIPLE REPORTS OF THIS ISSUE AS WELL AS ACKLOWDGEMENT FROM FORD ABOUT THE ISSUE. BUT THEY WILL NOT REPAIR OR REPLACE UNDER WARRANTY
Seat belts, Nov 29, 2017
NHTSA RECALL NUMBER: 16V875000 RECALL DATE: 11/30/16 MANUFACTURER RECALL NUMBER: 16S42 DRIVER AND FRONT PASSENGER SEAT BELT ASSEMBLY I CALLED AND CAN NEVER GET A DATE WHEN THIS WILL BE REPAIRED.