2014 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,429 owner complaints filed for this model year. This is the 6th highest complaint count among 15 Fusion model years with reports.
Of the 2014 reports, 56 involved a crash and 12 involved a fire. 47 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Power train, manual transmissionMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.
Campaign 18V169000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 17V210000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 24, 2015
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Campaign 15V246000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
1,429 reports, newest first.
Electrical system, Other or unspecified, Engine, Nov 28, 2017
CAR SAYS IT'S IVERHEATING AND IT WAS STATIONARY FOR HOURS BEFORE.
Steering, Other or unspecified, Nov 28, 2017
DRIVING AND SUDDEN LOSS OF POWER STEERING11/21
Steering, Nov 28, 2017
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND MADE IT DIFFICULT TO STEER THE WHEEL. THE CONTACT PRIORITY FORD NORFOLK AT 757-419-2500 TO INFORM THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Steering, Nov 27, 2017
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL TURNED 360 DEGREES INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO BATTLEFIELD FORD (8820 CENTREVILLE RD, MANASSAS, VA 20110), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER TOOK THE VEHICLE APART, REASSEMBLED IT, AND DID NOT FIND A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,500.
Steering, Nov 24, 2017
AFTER A MEDIA REPORT ABOUT LOOSE STEERING WHEELS, I CHECKED MY STEERING WHEEL AND IT WAS LOOSE. I BROUGHT IT IN FOR SERVICE AND THE TECHNICIAN DIAGNOSED A LOOSE STEERING WHEEL, TIGHTENED IT AND APPLIED THREADLOCKER TO THE BOLT. THEY CHARGED ME $62.01 TO FIX. *BF *TR
Power train, Nov 20, 2017
HELLO EVERYONE. I HAVE A 2014 FORD FUSION HYBRID TITANIUM EDITION. I'VE GONE TO THE SAME DEALER THAT I PURCHASED IT FROM FOR ALL OIL CHANGES AND SERVICE AND TIRES. I HAVE 152,000 MILES ON THAT CAR WHICH IS 2 1/2 YEARS OLD. YES IT'S A LOT BUT IT'S MY COMMUTE CAR. I DRIVE 160 MILES A DAY FOR WORK. LAST WEEKEND MY HUBBY POINTED OUT A NOISE. I THOUGHT ALIGNMENT. BUT THE NOISE SOUNDED LIKE REAR WHEEL BEARINGS THAT FAILED. EVEN THE DEALERSHIP AGREED. THEY CHANGE THEM. BUT IT DIDN'T HELP WITH THE NOISE. AND NOW THEY'RE TELLING ME I NEED A BRAND NEW TRANSMISSION ON MY HYBRID. I KNOW WHAT A BAD TRANNY SOUNDS LIKE AND HOW IT MOVES. THERE ARE A HANDFUL OF ARTICLES ON THE INTERNET ABOUT 2014 FORD FUSION HYBRID TRANNY GOING OUT. HONESTLY IT'S VERY RARE. THE DEALERSHIP ALSO SAID HE HAS NEVER SEEN A HYBRID COME IN FOR A NEW TRANNY. I CALLED FORD CUSTOMERSERVICE AND BASICALLY THEY SAID SORRY WE CAN'T HELP YOU. I FEEL FORD SHOULD BE RESPONSIBLE FOR 1. THE COST OF THE REPAIR OR 2. THE BUYBACK PROGRAM FOR MY CAR. I'VE LOOKED ON THE BBB REGARDING THE AUTO LINE FOR FORD AND IF THIS DOESN'T GET RESOLVED BETWEEN FORD AND I I'M GOING TO GO THAT ROUTE.
Steering, Nov 20, 2017
I NOTICED MY STEERING WHEEL WAS LOOSE AND WOBBLING. I TOOK IT INTO THE DEALERSHIP AND INFORMED THEM I HAD HEARD OF SOME ISSUES WITH THE FORD FUSION STEERING WHEEL, THEY LOOKED AT IT AND SAID A NUT HAD COME LOOSE AND THEY TIGHTENED IT.
Power train, Nov 15, 2017
WHILE DRIVING THIS CAR IT STALLS WITHOUT WARNING.? I HAVE RESEARCHED THIS PROBLEM AND IT DESCRIBES A PROBLEM WITH THE THROTTLE BODY. I TAKE THE CAR UP TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. WELL!! THERE IS A PROBLEM BECAUSE IT STALLS ALL THE TIME!!!!! A MAN AT ANOTHER FORD DEALERSHIP SAID THROTTLE BODY AS SOON AS THE PROBLEM WAS MENTIONED BUT HE HOPED I DIDN'T HEAR THAT. IT NEEDS TO BE FIXED!!!
Steering, Nov 15, 2017
I HAD TO HAVE MY 2014 FORD FUSION REPAIRED ON 11/14/17 DUE TO THE STEERING WHEEL COMING LOOSE. I GOT INTO MY CAR TO DRIVE HOME ON 11/13/17 AND NOTICED THAT THE STEERING WHEEL JIGGLED. I DROVE 60 MILES HOME. I TOOK IT TO OUR MECHANIC THE NEXT DAY AND HE SAID THAT IT WAS BARELY HANGING ON.
Other or unspecified, Fuel/propulsion system, Nov 14, 2017
VEHICLE IS EMITTING A STRONG ODOR OF GASOLINE. THE INSIDE SMELLS AND THE GARAGE SMELLS OF GASOLINE. THERE IS NO GASOLINE DRIPPING ON THE GROUND.
Steering, Nov 11, 2017
STEERING GEAR UNIT SUDDENLY STOPPED WORKING. LUCKILY HAPPENED WHEN STARTING THE CAR. ALMOST LOST ALL CONTROL - STEERING BECOMES EXCEEDINGLY HEAVY. IF HAPPENS WHILE DRIVING, AND IF DRIVER DISTRACTED OR DRIVER DOES NOT HAVE STRONG ARMS, CAN RESULT IN SERIOUS ACCIDENT. FORD DEALER DOES NOT WANT TO ACKNOWLEDGE SERIOUSNESS. $2000 REPAIR FOR CAR WITH 60,000 MILES
Steering, Nov 11, 2017
STEERING WHEEL SUDDENLY BECAME LOOSE WHILE DRIVING DOWN LOCAL STREET. WAS DRIVING AT 20 MILES PER HOUR. THE MORE I DROVE, THE LOOSER STEERING WHEEL BECAME. WAS ABLE TO RETURN TO MY HOME. WILL TAKE TO DEALERSHIP FOR EVALUATION. *BF UPDATED 8/6/18*JB
Steering, Nov 9, 2017
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE CLOSEST PARKING LOT. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Steering, Electrical system, Nov 8, 2017
I'VE HAD MY CAR ONE YEAR AND IT HAS 50K MILES ON IT. THE POWER STEERING RANDOMLY WENT OUT AND NOW MY ENTIRE EPS HAS TO BE REPLACED.
Air bags, Seat belts, Nov 5, 2017
"TAKATA INFLATORS" MY 2014 FORD FUSION HAS HAD A RECALL ON THIS FROM NOVEMBER 30, 2016 AND ITS NOW NOVEMBER 5, 2017. THIS IS STILL NOT CORRECTED BY AUTO FAIR FORD AND FOR SURE THIS IS NOT IN A TIMELY FASHION, RIGHT? SO I WANT TO FILE A CLAIM. JUST BECAUSE I HAVE NOT BEEN INJURED OR WORSE, DOESN'T MEAN THAT SOMETHING WON'T GO WRONG IN THE FUTURE, AM I RIGHT? THANK YOU, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Steering, Suspension, Nov 4, 2017, crash
TAKATA RECALL - AS MY HUSBAND WAS DRIVING THE VEHICLE SPECIFICALLY TURNING OUT OF THE GAS STATION INTO THE TRAFFIC, HE WAS UNABLE TO CONTROL THE STEERING WHEEL RESULTING IN AN ACCIDENT.
Steering, Nov 4, 2017
I WAS DRIVING DOWN A CITY STREET AND THE STEERING COLUMN FELT VERY LOOSE. THERE WAS NO ACCIDENT OR BUMP IN THE ROAD, JUST AN IMMEDIATE LOOSENING OF THE STEERING WHEEL. I WAS STILL ABLE TO DRIVE AND TURN THE VEHICLE SO I TOOK IT TO D PATRICK FORD IN EVANSVILLE, IN. THEY TOLD ME THAT THERE WAS A RECALL ON 3 BOLTS RECALL#15R01 WHICH THEY REPLACED FOR FREE, BUT THEN CHARGED ME $848 TO REPLACE THE STEERING COLUMN SHAFT AS THEY SAID IT WAS WORN. I QUESTIONED THE RECALL ON THE BOLTS BEING THE CAUSE OF THE STEERING COLUMN ISSUE AND THEY SAID NO IT HAD TO HAVE BEEN FROM ME USING THE STEERING WHEEL TO GET UP OUT OF THE CAR. I DO NOT EVER RECALL USING THE STEERING WHEEL TO GET OUT OF THE CAR, IT HAD 95,000 MILES ON IT AT THE TIME AND I WAS THE SECOND OWNER. THE FIRST OWNER PUT 18K MILES ON IT AND THERE WAS NEVER A CAR ACCIDENT.
Steering, Nov 3, 2017
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE AT A STOP LIGHT, THE CONTACT MOVED THE STEERING WHEEL AND NOTICED THAT IT WAS EXTREMELY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT GOOGLED THE FAILURE AND FOUND NHTSA ACTION NUMBER: PE17007 (STEERING), WHICH WAS AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 60,231.
Air bags, Nov 1, 2017
A RECALL FOR THE AIRBAGS HAS BEEN IN EFFECT SINCE NOV 2016. THE STATUS ON THE RECALL IS INCOMPLETE. REMEDY NOT YET AVAILABLE.
Steering, Electrical system, Seat belts, Nov 1, 2017
STEERING PULLS OPPOSITE DIRECTION AND TIRE PRESSURE LIGHT IS FAULTY
Steering, Nov 1, 2017, crash
MY 2014 FORD FUSION STEERING WHEEL BECAME UNSTABLE AND I DRIFTED INTO A MANHOLE IN THE STREET. AND TOTALED MY CAR. I HAVE REPORTED THIS TO FORD AS OF OCTOBER 2017
Steering, Oct 30, 2017
STEERING WHEEL BECAME LOOSE AS I WAS DRIVING.
Service brakes, Oct 30, 2017
BRAKES FAILED WHEN OPERATING THE VEHICLE. I REVERSE AND THE BRAKES WENT COMPLETELY SOFT. IT WAS DIFFICULT TO COMPLETELY STOP THE VEHICLE, AT LOWER SPEEDS, BUT I MANAGED TO DO SO WITH NO DAMAGE DONE TO THE EXTERIOR OF THE CAR. I DROVE MY 2014 FORD FUSION AWD A FEW FEET TO PARK THE CAR MAKING IT EASIER FOR TOWING TO THE RIVER TOWN FORD'S DEALERSHIP. I SAW SMOKE ON THE RIGHT SIDE OF THE CAR COMING FROM THE WHEEL AREA. I TURNED OFF THE VEHICLE TO ASSURE NO FURTHER DAMAGE TO THE BRAKES AND ROTORS. I PRESS THE BRAKES, WHILE THE CAR WAS OFF, AND NOTICE BRAKE PRESSURE WAS BACK. I CONFIRM IT WAS STILL UNSAFE BY RESTARTING THE CAR AND THEN A LOW BRAKE FLUID INDICATOR CAME ON AND ALL BRAKE FEEL WENT LIMP TO A POINT THAT PUSHING THE PADDLE ALL THE WAY TO THE FLOOR BOARD DID NOT ENGAGE THE BRAKES, E-BRAKES I SUPPOSE WAS BEING USED AT THIS POINT. THE NEXT DAY I GET A CALL FROM THE DEALER TELLING ME THAT THE CAR NEEDED A NEW BRAKE HOSE AND COPPER WASHER ON THE FRONT RIGHT SIDE OF THE CAR; THE INITIAL COST WAS 203, THEN WITH EACH PHONE CALL, BECAUSE I WANTED PART NUMBERS TO CHECK COST OF PARTS, THE PRICE WENT TO 340 DOLLARS FOR A BRAKE HOSE AND A COPPER WASH REPLACEMENT ON RIGHT CALIPER, BY THE WAY THE EXTENDED WARRANTY DIDN'T COVER THIS COST SO NO ACCOMMODATIONS FOR A RENTAL AND ALL COST FELL ON ME THE CUSTOMER BECAUSE OF VAGUE EXTENDED WARRANTY INFORMATION. THEY ALSO TOLD ME THAT THE BRAKE HOSE WAS NOT TAMPERED WITH IT JUST DISCONNECTED/POPPED OUT FROM TOO MUCH PRESSURE. THIS HAPPENS AT 37800 PLUS MILES AFTER THE WARRANTY DIES OUT AND CLOSE TO THE MANDATORY 40K DEALERSHIP INSPECTION SERVICE. IN THE END I PAID 289.66 AFTER PULLING TEETH WITH THE CLERKS, WHO ANSWERED THE PHONES, AND ALSO CALLING THE MANUFACTURE FOR INFORMATION ABOUT FORDPART.COM WEBSITE AND COVERAGE. SUGGEST A FURTHER TESTING OF THIS BRAKE FAILURE. FORD SHOULD HAVE COVERED THIS COST NOT ME FOR THEIR FAULTY PARTS.
Engine, Oct 29, 2017
I WAS DRIVING 25MPH ON A NEIGHBORHOOD ROAD WHEN I SLOWED DOWN TO GO OVER A SPEED BUMP. AFTER GOING OVER THE BUMP, I WENT TO ACCELERATE AND THE CAR FELT AS IF IT HAD CHOKED AND LOST ALL POWER. WITHIN 30 SECONDS A WARNING ON MY DASH ASKED ME TO PULL OVER SAFELY NOW. AFTER FINDING A SAFE PLACE TO PULL OVER, I REMAINED IN MY CAR. THE BATTERY LIFE CONTINUED TO RUN DOWN UNTIL IT WAS DEAD AND THE MOTOR NEVER KICKED ON TO RECHARGE IT. IT TURNED ITSELF OFF AND 30 MINUTES LATER I TRIED TO RESTART MY VEHICLE. IT TURNED ON, ATTEMPTED TO TURN ON ITS MOTOR SINCE IT COULD NOT IDLE ON ITS DEAD BATTERY, AND THE CARS WARNING SIGNS CAME ON THEN DIED AGAIN. THERE IS NO EXPLANATION FOR THIS MALFUNCTION AND THE RECALLS MADE ARE NOT RELEVANT TO THE ISSUE OCCURRING. I JUST BOUGHT THE CAR 8 WEEKS AGO AND IT HAS LESS THAN 30,000 MILES ON IT. THIS IS A SERIOUS PROBLEM.
Steering, Oct 28, 2017
STEERING BECAME LOOSE FROM SHAFT IN MARCH OF 2017. THIS HAPPENED UPON EXITING OF A PARKING LOT OF A CONVENIENCE STORE AFTER APPROXIMATELY 90 MILES OF CONTINUOUS DRIVING. THE STEERING WHEEL WAS WOBBLING ON THE SHAFT. VEHICLE WAS REPAIRED AT EMPIRE FORD IN ABINGDON VA... .UPDATED 11/09/17 *BF UPDATED 11/13/2017*JS