2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints
1,061 reports, newest first.
Other or unspecified, Mar 19, 2019
TAKATA RECALL. CAR SPUTTERS AS IF RUNNING OUT OF GAS BEFORE STALLING. HAPPENS SOMETIMES AFTER DRIVING A FEW HUNDRED FEET AND OTHER TIMES AFTER BEING DRIVEN FOR MILES. IDLES FINE IN PARK OR NEUTRAL. ENGINE LIGHT DOESN'T COME ON. COMPUTER SHOWS NO CODES. WHEN RECRANKING, ENGINE TURNS OVER SEVERAL TIMES AND CRANKS WITHOUT KEY BEING HELD IN ON POSITION. THIS REPEATS A FEW TIMES AND THEN CAR DRIVES FINE. HAS HAPPENED WHILE STATIONARY, IN MOTION, AND TURNING. ALWAYS AT LOW STARTING SPEEDS.
Fuel/propulsion system, Mar 17, 2019
EVERY TIME I FILL UP THE GAS TANK AND I ATTEMPT TO START THE CAR, THE CAR RUNS ROUGH AND STALLS. IT TAKES TWO OR THREE TIME OF TRYING TO START THE CAR BEFORE IT WILL START. IT WILL RUN ROUGH FOR A WHILE BE IT STARTS RUNNING NORMAL.
Electrical system, Equipment, Mar 14, 2019, fire
TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHILE THE VEHICLE WAS CHARGING, THE PLUG MELTED INTO THE WALL AT THE CONTACT'S HOME. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312) AND THEY STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 18, 2019, crash
TAKATA RECALL - I WAS INVOLVED IN AN ACCIDENT 1/26/19. BIG FORD TRUCK HIT ME IN MY PASSENGER SIDE ABOUT THE MIDDLE OF THE CAR TOWARD THE REAR. IT SENT MY CAR INTO A COMPLETE 360 SPIN ACROSS 2 LANES OF TRAFFIC. NO AIR BAGS DEPLOYED. MY CAR HAS BEEN TOTALLED AND BOTH INSURANCES DEALT WITH ADVISED ME TO FIND OUT WHY NOT. MY CAR CURRENTLY DOES NOT HAVE A TAKATA RECALL ACCORDING TO WEBSITE. POSSIBLE IT SHOULD BE INCLUDED.
Engine, Feb 15, 2019
I HAVE A 2015 FORD FUSION WITH 67,000 MILES ON IT THAT SEEMS TO HAVE THE SAME PROBLEM AS PRIOR YEARS ENGINES WITH COOLANT LEAKING INTO THE HEAD. I NOW HAVE TO REPLACE MY ENGINE AS A RESULT. I BROUGHT MY CAR TO THE DEALERSHIP AND THEY SAID THAT THEY HAD ANOTHER CAR - EXACT SAME AS MINE - WITH THE SAME EXACT PROBLEM. THE CAR WASN'T STARTING AND WAS RUNNING ROUGHLY, WITH LIQUID SWOOSHING AROUND IN THE CAR.
Power train, Feb 9, 2019
WHEN THE CAR IS COLD THE TRANSMISSION SHIFTS HARD, FROM PARK TO REVERSE THEN TO ALL GEARS UNTIL WE GET TO THE CORRECT SPEED. I TOOK IT TO THE DEALER I BOUGHT IT FROM WHILE IT WAS STILL UNDER WARRANTY (ABOUT 50000 MILES ON IT). THEY SAID THEY COULDN'T DO ANYTHING UNLESS THEY COULD DUPLICATE THE PROBLEM AND OF COURSE THEY COULDN'T GET IT TO. WELL NOW IT HAS STARTED DOING IT MORE OFTEN EVEN WHEN THE CAR IS WARM. I FEEL LIKE THIS IS AN ISSUE WITH A LOT OF FUSIONS.
Air bags, Feb 9, 2019, crash
'TAKATA RECALL' ON 6 FEB 2019, MY SON WAS CUT OFF BY ANOTHER DRIVER CAUSING HIM TO HYDROPLANE OFF OF THE HIGHWAY AND THROUGH A DITCH, MAKING CONTACT WITH A TREE. THE FUSION SUFFERED MODERATE DAMAGE TO THE FRONT END, AND UNDERCARRIAGE. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED EVEN WITH THE FRONT END REMOVED. MY INSURANCE COMPANY IS TOTALING THE CAR MAKING MY WIFE AND I TO WONDER WHY OUR SON WAS NOT PROTECTED BY THE AIRBAG? IT CLEARLY SHOULD HAVE DEPLOYED GIVEN THE FORCE OF THE IMPACT. I HAVE SEEN THAT THERE WAS A CLASS ACTION LAWSUIT FOR THIS IN OCTOBER OF 2018. IS THIS CASE STILL OPEN?
Steering, Power train, Feb 8, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 20 MPH, THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION CORD AND STATED THAT THE GEARS FAILED TO ENGAGE. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAPLECREST FORD LINCOLN (2800 SPRINGFIELD AVE, VAUXHALL, NJ 07088, (908) 964-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000. PARTS DISTRIBUTION DISCONNECT.
Engine, Fuel/propulsion system, Jan 25, 2019
AFTER REFUELING THE VEHICLE IS DIFFICULT TO START, PUMPING THE ACCELERATOR HELPS BUT THE ENGINE WILL STALL SUDDENLY WITHIN A FEW MILES OF THE FILL UP. ON TWO OCCASIONS I HAVE LOST POWER WHEN DRIVING ON A MAJOR STREET WITH 1/4-1/2 TANK OF FUEL. THIS STALL IS PRECEEDED BY A LOUD, DISONATE NOISE FROM THE FUEL FILLER. THERE IS WWW INFORMATION REGARDING FAILED PURGE VALVES, BUT MOST INFORMATION IS FOR EARLIER MODELS. THE FOCUS RECALL SEEMS IDENTICAL. THIS IS OBVIOUSLY A SAFETY ISSUE AND I HAVE TAKEN THE CAUTION TO STAY OFF THE ROAD AFTER FUELING TILL THE ENGINE IS RUNNING SMOOTHLY. CODES CHECKED WITH ONLY ONE READING COMING UP -A YEAR AGO.
Fuel/propulsion system, Jan 25, 2019
MY VEHICLE STALLS AFTER FUELING AND ALSO WHILE DRIVING. IT SEEMS TO BE A PROBLEM WITH MANY FORD FUSIONS. WHILE DRIVING, THE CAP LESS GAS FILLER WILL START VIBRATING AND RELIEVING PRESSURE FROM THE FUEL SYSTEM. THIS IS CAUSING THE CAR TO ACT LIKE IT IS MISFIRING AND RUN ROUGH. BEFORE I HAVE TIME TO PULL OFF THE BUSY CITY STREET THE CAR WILL SHUT OFF AND I'M LEFT SITTING IN THE MIDDLE OF THE ROAD TRYING TO GET THE CAR STARTED AND MOVED TO A SAFE LOCATION. OCCASIONALLY THE CAR WILL THROW A 1450, 2196, OR 0131 CODE. THE MAIN CODE IS 1450 WHICH IS AN EVAP CODE. I'VE REPLACED THE CANISTER AND WILL BE REPLACING THE PURGE VALVE SOON. THESE VALVES NEED TO BE LOOKED AT BECAUSE THEY CAN MALFUNCTION WITHOUT ANY WARNING AND POSE A SAFETY HAZARD.
Fuel/propulsion system, Jan 23, 2019
CAR WOULD INTERMITTENTLY STALL AT LOW SPEEDS AND WOULD SHAKE AND SHUTTER UNTIL THE ENGINE QUIT. THIS WOULD TAKE PLACE AFTER WARM UP AND THE CAR HAD BEEN DRIVEN FOR SEVERAL MILES. CAR WOULD RESTART AFTER HARD CRANKING AFTER MOVING GEAR SHIFT INTO PARK. THIS WOULD TAKE PLACE AT STOP LIGHTS, IN THE DRIVEWAY AND ON THE STREET WHILE IN TRAFFIC. DEALER REPLACED THROTTLE BODY (PART # DS7Z 9E926C) AFTER VERIFYING CODE FROM ELECTRONIC ANALYSIS.
Fuel/propulsion system, Jan 16, 2019
CAR STALLS WHEN STARTING OUT
Power train, Jan 16, 2019
I WAS IN THE ABOUT TO TAKE MY WIFE TO WORK, I APPLIED THE BRAKES WENT TO SHIFT GEAR AND THE CAR GOT STUCK IN REVERSE I TRIED TO SHIFT BACK TO PARK AND I GOT MESSAGE ON THE DASH THAT SAID 'TRANSMISSION NOT IN PARK' SO APPLIED THE PARK BRAKE AND TURNED OFF THE CAR.
Steering, Jan 11, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED MANY TIMES WHEN ATTEMPTING TO TURN. THE POWER STEERING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO MEDFORD FORD (186 NJ-70, MEDFORD, NJ 08055, (888) 508-9703), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,319.
Engine, Jan 9, 2019
SECONDS AFTER STARTING THE ENGINE, IT OCCASIONALLY SPUTTERS TO A STOP WHEN I BEGIN TO ACCELERATE. RESTARTING THE VEHICLE ONCE OR TWICE, THE PROBLEM CONTINUES. EVENTUALLY, ON THE THIRD OR FORTH ATTEMPT, THE ENGINE RUNS FINE WITHOUT TROUBLE. THIS PROBLEM OCCURS ABOUT ONCE EVERY FOUR TO SIX WEEKS. OTHER OWNERS REPORT THE ENGINE DYING WHILE DRIVING AT NORMAL SPEEDS. I HAVE NOT EXPERIENCED THIS. IT ONLY HAPPENS WHEN I AM PARKED, RIGHT AFTER STARTING THE ENGINE, OR WHEN I BEGIN TO ACCELERATE. THE PROBLEM HAS NOT HAPPENED WHEN THE ENGINE IS WARM, SO FAR.
Electrical system, Jan 8, 2019
AS I WAS DRIVING OVER 70 MILES PER HOUR ON THE HIGHWAY, THE DOOR AJAR ALERT APPEARED. AT THAT POINT, I REALIZED THAT MY SONS FRIEND HAD OPENED THE DOOR OUT OF CURIOSITY. THE DOORS LOCK SIGNAL WAS RED WHICH MEANS IT WAS LOCKED HOWEVER HE WAS ABLE TO OPEN THE DOOR AT 70MPH ON THE HIGHWAY. THIS IS VERY UNSAFE, LUCKILY NO ONE WAS HURT. THE NEXT DAY I CHECKED THE DOOR LOCK MECHANISM. WHEN THE DOOR IS LOCKED ON RED, IT ONLY LOCKS FROM THE OUTSIDE AND ANY DOOR FROM THE INTERIOR CAN BE OPENED REGARDLESS OF THE SPEED. I TRIED THIS AT VARIOUS SPEEDS IN THE PARKING LOT. I HAVE THREE CHILDREN AND THIS IS EXTREMELY DANGEROUS. FOR THE TIME BEING, I HAVE PLACED THE CHILD LOCK ON THE REAR DOORS, HOWEVER THIS OPTION IS NOT AVAILABLE TO THE PASSENGER DOOR. WHEN I LOCK THE DOOR AND IT IS RED, IT SHOULD NOT BE ABLE TO OPEN THROUGH THE INTERIOR OR EXTERIOR OF THE VEHICLE.
Engine, Jan 4, 2019
ENGINE SPUTTERS, LOSES POWERS, AND STALLS. THIS APPEARS TO HAPPEN AFTER THE CAR SITS FOR A PERIOD OF TIME AROUND 20-60 MINUTES AFTER HAVING BEEN DRIVEN AND THEN IS ONCE AGAIN STARTED AND DRIVEN AGAIN. AFTER BEING PLACED IN GEAR AND DRIVEN A VERY SHORT DISTANCE (5-10 SECOND LOW SPEED TIME WISE) THE ENGINE WILL BEGIN TO EXHIBIT THE STALLING SYMPTOMS OF LOW RPM AND HESITATION AND ALL ASSOCIATED SYSTEMS WILL BEGIN TO MALFUNCTIONS, I.E. HEADLIGHTS WILL FLICKER, BRAKES WILL LOSE POWER, ACCELERATOR WILL NO LONGER FUNCTION EVEN IF DEPRESSED 100% AS CAR IS DRIVE BY WIRE. THIS IS AN EXTREME SAFETY CONCERN. THE VEHICLE LOSING POWER AND NOT HAVING ALL CONTROL SYSTEMS FUNCTIONING AT 100% (THROTTLE, BRAKING, STEERING) ON ROADWAYS AND IN PARKING LOTS PLACES THE DRIVER, OTHER DRIVERS, AND ESPECIALLY PEDESTRIANS AT RISK OF INJURY AND DEATH AS THE VEHICLE UNEXPECTEDLY LOSES POWER AND OTHERS ARE NOT EXPECTING THE VEHICLE TO ACT IN SUCH A MANNER AND MAY NOT REACT ACCORDINGLY. A PEDESTRIAN MAY NOT REACT PROPERLY TO A CAR THAT LACKS ITS NORMAL STOPPING POWER, ANOTHER VEHICLE MAY NOT STOP FOR A CAR THAT IS NOT ACCELERATING AS IT WAS AND IS EXPECTED, ETC. I WAS APPROACHED RANDOMLY AT A GAS STATION BY ANOTHER OWNER OF A SIMILAR FORD FUSION DESCRIBING THE SAME SYMPTOMS ASKING IF MY CAR DID THIS AND EXPLAINED TO HER THAT BASED ON MY RESEARCH SHE'S NOT ALONE AND MANY OTHER OWNERS EXPERIENCE THIS SAME PROBLEM. MANY DEALERS APPEAR TO BE ABLE UNABLE TO DIAGNOSE/RESOLVE THE ISSUE, AND MY 2 ATTEMPTS TO CONTACT A DEALER TO OBTAIN SERVICE FOR THE PROBLEM HAVE RESULTED IN THE DEALERSHIP NOT RESPONDING TO THE ONLINE SERVICE REQUEST FORM. I HAVE HAD AT LEAST 4 STALLING EVENTS NOW AND AM UNABLE TO OBTAIN WARRANTY SERVICES AS DEALERSHIPS HAVE NOT RESPONDED TO MY MAINTENANCE REQUESTS. I HAVE FOOTAGE SAVED OF THE HEADLIGHTS FLICKERING AND VEHICLE STALLING IN A PARKING LOT AT LOW SPEED.
Seat belts, Jan 4, 2019
SEAT BELT LOCKS UP AND FAILS TO EXTEND. I BELIEVE THIS IS RELATED TO EXISTING NHTSA ID 10109079 BASED ON MY VIN. THIS HAPPENED TO BOTH MYSELF AND MY WIFE WHILE DRIVING MY VEHICLE AND IT PREVENTS THE DRIVER FROM HAVING A FULL RANGE OF MOTION WHILE OPERATING THE VEHICLE, AND IN ONE CASE PREVENTED MY WIFE FROM BEING ABLE TO PROPERLY EXIT THE VEHICLE TRAPPING HER INSIDE FOR A WHILE. A DRIVER BEING UNCOMFORTABLY RESTRAINED AND LACKING FULL RANGE OF MOTION WHILE OPERATING A MOTOR VEHICLE IS, IN BOTH OF OUR OPINIONS, A MAJOR SAFETY CONCERN AS IT IS NOT ONLY A DISTRACTION BUT PHYSICALLY IMPAIRS THE DRIVER WHILE THE VEHICLE IS IN OPERATION AT HIGHWAY SPEEDS. WHEN I MADE THE DEALERSHIP AWARE OF THE ISSUE AND REQUESTED REPAIRS UNDER WARRANTY THEY DID NOT MAKE ME AWARE OF THE TSB/NHTSA NOTICE ON THIS AND REFUSED REPAIR AND INSTEAD TOLD ME TO PERFORM MAINTENANCE MYSELF IN THE FORM OF "SPRAY IT WITH WD40" WITH NO FURTHER INSTRUCTIONS. IN THE PROCESS OF "SPRAYING IT WITH WD40" I WAS INJURED BY A RETRACTOR COIL SPRING AS FORD MOTOR COMPANY HAD COVERED UP A MANUFACTURER WARNING LABEL CHANGING A CRITICAL "DO NOT REMOVE" WARNING GIVING INSTEAD THE OPPOSITE MEANING OF "REMOVE" WHICH LEAD ME TO BELIEVE THIS WAS THE SERVICEABLE COMPONENT I WAS MEANT TO "SPRAY WITH WD40". UPON OPENING IT THE RETRACTOR COIL SPRING THEN SHOT OUT AND STRUCK ME NEAR MY EYE SOCKET RESULTING IN POSSIBLE INJURY INDUCED MYOKYMIA. ATTEMPTS TO CONTACT FORD HAVE FAILED AND THE DEALERSHIP HAS BEEN MOSTLY UNCOOPERATIVE ON THE ISSUE AND HAS DIRECTED ME TO FORD. I STILL REMAIN UNAWARE AS TO HOW THE WARNING ON THE SEAT BELT ASSEMBLY WAS MODIFIED, WHY REPAIRS WERE REFUSED UNDER WARRANTY WHEN NOTIFIED OF THE SAFETY ISSUE, AND WHY THE SAFETY ISSUE WAS IGNORED WHEN A TSB EXISTS THAT MAKES IT CLEAR FORD WAS AWARE SUCH SAFETY ISSUES EXIST WITH THEIR SAFETY RESTRAINT SYSTEM.
Suspension, Electrical system, Fuel/propulsion system, Dec 20, 2018
IF I CRANK THE CAR SOON AFTER CUTTING IT OFF, (WHILE IT'S STILL WARM) ENGINE SPUTTERS THEN QUITS, AS IF IT ISN'T GETTING ENOUGH FUEL. SO WHEN GETTING GAS, I HAVE TO HOLD DOWN THE GAS PEDAL OR ENGINE QUITS. AS SOON AS I START PUMPING, THE ENGINE STARTS CHOKING. I CAN'T TURN OFF THE IGNITION WHILE PUMPING GAS BECAUSE IT WON'T STAY CRANKED ONCE I TRY TO DRIVE AWAY UNLESS I REV THE RPM'S UP REALLY HIGH FOR A PERIOD OF TIME. I'VE HAD IT LOOKED AT SEVERAL TIMES AND NO ONE CAN FIGURE OUT WHAT'S WRONG. THIS HAS BEEN AN ONGOING PROBLEM FOR OVER A YEAR. AND NOW WHITE SMOKE BILLOWS OUT OF THE TAIL PIPE WHEN IT'S CRANKED. SECOND PROBLEM....ELECTRICAL. SOME OF THE STEERING WHEEL BUTTONS, SUCH AS CRUISE AND HANDS-FREE CALLING STOP WORKING OVER TIME. THIRD PROBLEM.... FRONT CV JOINTS WEAR OUT WAY TOO SOON. I HEARD OF A RECALL ON THE NEWS A COUPLE OF MONTHS AGO FOR MY CAR THAT SOUNDED LIKE MY ENGINE ISSUE, BUT NOW I CAN'T LOCATE THE RECALL ANYWHERE. THEY EVEN TOOK IT OFF OF THE NEWS CHANNEL'S WEBSITE. DURING THE BROADCAST, THEY SAID THE RECALL WOULD BEGIN DECEMBER 10TH. WHAT HAPPENED??? DID FORD CHANGE ITS MIND? SURE WOULD HELP ME OUT! I'M ENTERING THE OCCURRENCE DATE 1/1/17, BUT THIS HAS BEEN GOING ON WELL OVER ONE YEAR, MAYBE 2.
Power train, Dec 17, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK FORD PASADENA (4242 EAST SAM HOUSTON PKWY S, PASADENA, TX 77505, (281) 604-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
Fuel/propulsion system, Dec 16, 2018
TAKATA RECALL I CURRENTLY OWN A 2015 FORD FUSION SE 2.0L TURBO AS THE MILEAGE HAS INCREASED I HAVE BECOME AWARE OF A PROBLEM WITH THE PURGE VALE, AS I HAVE HAVING TROUBLING STARTING MY CAR AFTER I PUT GAS IN IT ALONG WITH STALLING. AFTER SOME RESEARCH I CAME UPON ARTICLES OF COMPLAINTS ABOUT THE SAME MODEL CAR WITH THE SAME PURGE VALVE PROBLEM. I BELIEVE THIS IS A DEFECT IN THE CAR THAT HAS DANGEROUS SAFETY HAZARDS
Engine, Fuel/propulsion system, Dec 10, 2018
FILLED UP CAR W/ GAS, CAR SPUTTERED LIKE IT WAS NOT GETTING GAS. CAR SHUT OFF BUT POWER STAYED ON. TRIED TO START CAR AGAIN, & IT SPUTTERED AGAIN. I THEN PUSHED ON ACCELERATOR TO GIVE GAS, AND CAR SPUTTERED AS I LET OFF, THEN DIED, BUT STILL HAD POWER. STARTED CAR FOR 3RD TIME, AND IT CONTINUED TO SPUTTER, I PUSHED ON ACCELERATOR, AND PUT IN DRIVE, AND AS I DROVE ABOUT 20 METERS, THE CAR SEEMED TO STILL SPUTTER. ONCE I CONTINUED TO DRIVE, AND GET UP TO 30 TO 40 MPH, THE CAR RAN FINE. CAR STARTED FINE THE NEXT FEW HOURS, BUT THEN IN THE EVENING IT DID IT AGAIN. I HAD TO PUT HAZARDS ON DUE TO BEING ON A MAIN ROAD AND THE CAR WOULD NOT ACELLERATE AND STARTED SPUTTERING AGAIN. MY CHECK ENGINE LIGHT ALSO HAS CAME ON DURING THIS PROCESS. I HAVE TAKEN INTO AUTO SHOP AND IT READS THAT FUEL PRESSURE SENSOR NEEDS REPLACED: CODE P0087 FUEL RAIL/SYSTEM PRESSURE - TOO LOW P2196 02 SENSOR SIGNAL STUCK RICH BANK 1 SENSOR 1 P1450 UNABLE TO BLEED UP FUEL TANK VACUUM. WITH THE VEHICLE BEING WELL MAINTAINED AND BEING LESS THAN 5 YEARS OLD, I BELIEVE THIS SHOULD BE TAKEN IN CONSIDERATION DUE TO BEING VERY UNSAFE TO DRIVE DUE TO NOT KNOWING WHEN THE SPUTTERING OF THE CAR WILL HAPPEN.
Engine, Nov 29, 2018
VEHICLE OCCASIONALLY IDLES ROUGH AND STALLS WHILE DRIVING DOWN THE ROAD. RESTARTS FINE, SOMETIMES NOT DOING IT AGAIN FOR DAYS AND SOMETIMES DOING THE SAME THING MULTIPLE TIMES ON THE SAME TRIP. USUALLY OCCURS UNDER 40 MPH, AND IS REALLY BECOMING A SAFETY CONCERN FOR ME AND MY FAMILY. 28,000 MILES ON THE ODOMETER.
Steering, Nov 27, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT, SERVICE REQUESTED WARNING INDICATOR ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO (RUB FORD INC, 219 LIBERTY ST, GARDNER, IL 60424, (818)-237-2901) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD BE PERFORMED. THE FAILURE MILEAGE WAS 37,810.
Other or unspecified, Nov 26, 2018
NHTSA RECALL 18V-592. FORD RECALL 18S24. CONVENIENCE CHARGE CORD REPLACEMENT. FORD HAS NOT PROVIDED A TIMELY RESOLUTION TO THIS RECALL AND HAS NOT PROVIDED A REASONABLE/PRACTICAL TEMPORARY SOLUTION TO CHARGING MY VEHICLE WITH A REPLACEMENT CORD THAT IS AVAILABLE, WITH A DIFFERENT PART # THAN MY CURRENT CORD. THE PART IS AVAILABLE BUT WOULD NOT BE HONORED UNDER THIS RECALL. THAT PART # IS HS7210B706A. IF THIS CHARGING CABLE IS AVAILABLE FOR MY CAR, THEN WHY CAN'T IT BE PROVIDED AT NO COST UNTIL THE REPLACEMENT CORD IS PROVIDED AT WHICH TIME, I CAN RETURN PART # HS7210B706A? PLEASE ADVISE THE BEST WAY TO PROCEED WITH OBTAINING A TEMPORARY CORD FOR CHARGING MY ELECTRIC VEHICLE OR AUTHORIZE OBTAINING PART #HS7210B706A AT NO COST.