2016 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,705

Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.

Primary concernEngine463 reports · 27% of complaints
Owner complaints1,705Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Engine463
  2. Power train316
  3. Other or unspecified223
  4. Steering184
  5. Electrical system163
  6. Service brakes140
  7. Back over prevention131
  8. Engine and engine cooling108

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraOct 13, 2025

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

    Campaign 25V695000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchNov 17, 2023

    Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

    Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

    Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

    Campaign 23V775000 on NHTSA.gov

  4. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  5. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  6. Latches/locks/linkages, doors, latchMar 23, 2020

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    Campaign 20V177000 on NHTSA.gov

  7. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  8. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  9. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  10. Steering, steering wheel/handle barMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

    A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

    Campaign 18V167000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Seat belts, front, anchorageApr 27, 2016

    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

    An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.

    Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.

    Campaign 16V250000 on NHTSA.gov

  13. Fuel system, gasoline, storageOct 1, 2015

    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    A fuel tank that cracks may leak fuel, increasing the risk of a fire.

    Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.

    Campaign 15V618000 on NHTSA.gov

Representative owner complaints

1,705 reports, newest first.

  1. Power train, Jan 5, 2019

    SHIFTER CABLE BUSHINGS BROKE/ I WAS GOING TO START. I WAS INDICATED THE TRANSMISSION WAS ON REVERSE. BUT IT WAS ON PARK ON THE DISPLAY.

  2. Other or unspecified, Jan 5, 2019

    TAKATA RECALL: MY IGNITION KEY SWITCH WAS BROKE MAKING IT TO WHERE I COULD REMOVE MY KEY WITH THE CAR RUNNING FINALLY ONE DAY MY IGNITION SWITCH LOCKED UP COSTING ME $1023.64 BECAUSE I WAS FORCED TO BUY 2 KEYS THROUGH FORD WHICH WHERE $250.00 AN PIECE THEN THE IGNITION PART BEING $30.00 THE REST WAS IN LABOR. I WAS TOLD THERE WAS NO RECALL ON THE PART AND ALSO TOLD THE DEALER WASN'T RESPONSIBLE FOR A PART THAT WAS BROKE WHEN THEY SOLD ME THE VEHICLE TO BEGIN WITH. THE VEHICLE THANKFULLY HAD THIS ISSUE WHEN I WAS AT A GAS STATION AND CAR NOT RUNNING THIS ISSUE COULD HAVE BEEN MUCH WORSE FOR ME AND THOSE AROUND ME IF I WAS GOING SOMEWHERE.

  3. Vehicle speed control, Jan 2, 2019

    CAR PUT IN PARK BUT STAYED IN DRIVE.I HAD TO PUT CAR PARKING BRAKE ON TO KEEP CAR FROM ROLLING.

  4. Service brakes, Dec 28, 2018

    OUR BRAKE LIGHT CAME ON SPONTANEOUSLY FOR SEVERAL SECONDS WHILE CAR SAT IDLE WITH PARKING BRAKE OFF (MY SPOUSE WAS IN THE CAR AND SAW THIS HAPPEN). WE TURNED THE PARKING BRAKE ON AND OFF, BUT THE LIGHT REMAINED ON. IT WENT OFF AFTER ABOUT MINUTE BY ITSELF. WE TOOK THE CAR INTO THE DEALER SERVICE CENTER TO CHECK THAT ISSUE AND DO AN OIL CHANGE. THEY DID A "VEHICLE CHECK-UP" (WE HAVE THE PAPERWORK) AND SAID THERE WAS NO PROBLEM FOUND. THREE DAYS LATER THE BRAKES FAILED. I WAS DRIVING ON A SURFACE STREET, CROSSING STRAIGHT THROUGH AN INTERSECTION WITH A GREEN LIGHT AT AROUND 10MPH (I AM GUESSING), AND WENT TO SLOW THE CAR BECAUSE TRAFFIC HAD SLOWED. THE BRAKE PEDAL WENT SOFT TO THE FLOOR, YET THE BRAKES BARELY HAD ANY FORCE (I AM GUESSING 10% STOPPING POWER). THE BRAKE LIGHT CAME ON AND A BEEP SOUNDED. I WAS ABLE TO NAVIGATE SAFELY TO THE SIDE OF THE ROAD AND SLOW THE CAR TO A STOP. WE TOWED IT TO THE DEALER SERVICE CENTER. THEY, AGAIN, SAID THERE WAS NO PROBLEM. THEY INDICATED THAT IT COULD HAVE BEEN THE COLLISION MITIGATION SYSTEM WARNING I HEARD, DESPITE THE FACT I HAVE HAD THE CAR FOR THREE YEARS... I KNOW THE DIFFERENCE. FURTHERMORE, MY SPOUSE SAW THE BRAKE LIGHT COME ON EARLIER. MOST IMPORTANT IS THE FACT THAT THE BRAKES FAILED. WE ALSO CALLED FORD HEADQUARTERS AND INFORMED THEM OF THE ISSUE. WE WERE TOLD THEY INVESTIGATED THIS AT THE SERVICE CENTER, AND FOUND NO PROBLEM.

  5. Power train, Dec 27, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). CANNON FORD LINCOLN (904 N DAVIS AVE, CLEVELAND, MS 38732, (662) 843-2785) WAS CONTACTED FOR SEVERAL MONTHS AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE MAKES A LOUD SOUND. PROBLEM WAS NOT FIXED.*JB

  6. Wheels, Dec 25, 2018

    LUG NUTS WONT COME OFF WITH WRENCH CAPS ARE OVER SIZE MUST USE HAMMER ON SOCKET ON ALL LUGS 19MM WONT WORK I USE A3/4 PLUG SOCKET WITH BALL PINN HAMMER BAD SINCE NEW CAR HAS 42000 MILES I ROTARE MY OWN TIRES I JOINED AAA CANT CHANGE ON ROAD WITH ALL MY TOOLS I WOULD LIKE A RECALL REPLACED WITH SOILD LUGS IN PLACE OFF THE CAPPED LUGS THANK YOU

  7. Air bags, Dec 20, 2018, crash

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED INJURIES TO THE SHOULDER AND NECK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAITING TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 50,000.

  8. Steering, Power train, Dec 17, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.

  9. Power train, Dec 12, 2018

    I JUST GOT HOME PULLED IN MY DRIVEWAY. PUT THE CAR IN PARK AND REALEASED THE BRAKE. THE CAR STARTED MOVING FORWARD WHILE APPEARING TO BE IN PARK. I LOOKED AT GEARS AND CAR WAS IN SHIFT EVEN THOUGH I PUT IT IN PARK. THEN SHIFTER WAS STUCK AND WOULDN'T LET ME MOVE IT. SO I HAD TO TURN THE CAR OFF. THEN I RELEASED THE BRAKE AND IT STARTED ROLLING BACKWARDS. I HAD TO PUT THE CAR S EMERGENCY BRAKE ON. I HAD A TOW TRUCK COME TO PICK IT UP TO TOW TO THE DEALERSHIP, HE LOOKED AND CONFIRMED THAT THE GEAR BUSHING BROKE. HE DID SOMETHING MANUALLY SO HE WAS ABLE TO REVERSE THE CAR AND PULL IT ON THE TOW TRUCK. I SAW ONLINE THAT THERE IS A RECALL ON THIS EXACT THING, BUT MY CAR WASN'T ON THE RECALL WHEN IT SHOULD BE. WHAT IF I WAS ON THE FREEWAY AND IT BROKE. VERY DANGEROUS.

  10. Steering, Air bags, Fuel/propulsion system, Dec 11, 2018

    I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!

  11. Electrical system, Electronic stability control (ESC), Service brakes, Dec 10, 2018

    VEHICLE IN MOTION. AFTER 40MPH, SERVICE ADVANCETRAC LIGHTS ON DASH. ABS IS ACTIVATED EVEN THOUGH ON DRY GROUND. BRAKE PEDAL BECOMES HARD AND DROPS ABOUT 50%. STOPPING DISTANCE DRAMATICALLY INCREASED. PEDAL PULSATES UNDER MY FOOT. TRACTION CONTROL TURNED OFF. HILL ASSIST TURNED OFF. THIS CONTINUES TO HAPPEN EVERY TIME I DRIVE THE CAR SINCE MID NOVEMBER, 2018. THE DEFECTIVE PART IS THE TONE RING, WHICH IS PART OF THE WHEEL BEARING AND IS VERY EXPENSIVE TO REPAIR. FORD WILL DO NOTHING ABOUT IT EVEN THOUGH THERE IS NO PROBLEM AT ALL WITH THE TONE RING. THE ELECTRICAL PROBLEM IS THE HARNESS THAT THE WHEEL SPEED SENSOR PLUGS INTO ON THE LEFT FRONT WHEEL. THE YELLOW WIRE HAS A HOLE IN IT AND CORRODES. FORD IS ALSO AWARE OF THIS PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT.

  12. Power train, Dec 7, 2018

    VEHICLE SHIFTS HARD AND SLIPS WHEN SHIFTING INTO 2ND AND 3RD GEARS WHEN THE TRANSMISSION IS COLD

  13. Power train, Dec 6, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL WITHOUT WARNING. THE CONTACT SHIFTED THE GEAR INTO DRIVE AND WAS ABLE TO STABILIZE THE VEHICLE. THE CONTACT CALLED TUTTLE-CLICK FORD LINCOLN AT 949-763-4182 (LOCATED AT 43 AUTO CENTER DR, IRVINE, CA 92618) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

  14. Vehicle speed control, Dec 5, 2018

    THE SHIFT BUSING CABLE BROKE WHILE I WAS IN REVERSE BACKING OUT OF A PARKING SPOT. WHEN I WENT TO PUT IT IN DRIVE NOTHING WOULD WORK. THE CAR WOULD NOT EVEN GO INTO NEUTRAL. THERE ARE LOTS OF RECALLS ON THIS ISSUE FOR THIS SPECIFIC CAR , BUT MY VIN DOES NOT COME UP AS ONE OF THEM. I JUST PURCHASED THE CAR. I AM A SINGLE MOTHER OF TWO YOUNG CHILDREN. CHRISTMAS IS AROUND THE CORNER. I DO NOT HAVE THE MONEY TO FIX THIS. THIS IS A FORD ISSUE THAT FORD NEEDS TO PAY FOR.

  15. Steering, Dec 3, 2018

    WHILE DRIVING ON A STRAIGHTAWAY GOING 70 KM, ALL DASH LIGHTS AND INDICATORS CAME ON AND I LOST POWER STEERING.

  16. Seat belts, Dec 2, 2018

    DRIVER SEAT BELT WON'T RETRACT. MY DRIVER SEAT BELT HAS GOTTEN STUCK MULTIPLE TIMES. I'D PULL ON IT AND IT WOULDN'T RETRACT. IT WOULD JUST KEEP ROLLING OUT BUT NEVER ROLL BACK IN.

  17. Steering, Nov 29, 2018

    MY WIFE WAS DRIVING THE CAR IN THE RAIN AND HIT A SMALL PUDDLE. SHORTLY AFTERWARDS THE STEERING BECAME VERY DIFFICULT. THIS HAS HAPPENED BEFORE BUT THOUGHT THIS ISSUE WAS FIXED AS IT HAS NOT HAPPENED IN SOME TIME.

  18. Power train, Nov 28, 2018

    2016 FORD FUSION - PULLED INTO PARKING SPOT AT WORK, SWITCHED THE GEAR INTO PARK, LOCKED AND EXITED MY CAR. SUDDENLY, THE VEHICLE BEGAN TO ROLL IN REVERSE. I HAD TO QUICKLY UNLOCK AND GET BACK IN THE CAR TO PULL THE PARKING BREAK - THE GEAR DISPLAY ON THE DASH PANEL INDICATED NEUTRAL, BUT THE GEAR SHIFT WAS STUCK IN PARK. THE CAR COULD NOT BE MOVED, IT WAS TOWED TO DEALERSHIP - REPAIR PERFORMED 'TRANS STUCK IN PARK, BUT CAR IS ACTUALLY IN NEUTRAL, FOUND SHIFT CABLE OFF OF TRANSMISSION REPLACE SHIFT CABLE BUSHING, REATTACH SHIFT CABLE, TEST OK." CHARGED ME $99.58 PULLED PURCHASE PAPERWORK MY CAR WAS ASSEMBLED IN FLAT ROCK - MATCHES RECALL, I HAVE NOT MOVED. WHERE IS MY RECALL LETTER? MY DEALERSHIP WON'T HONOR/REIMBURSE FOR THE REPAIR WITHOUT THE RECALL LETTER. MILEAGE WAS AT 78,348.

  19. Power train, Nov 27, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER SWITCHING THE GEAR INTO PARK, THE VEHICLE SUDDENLY BEGAN TO MOVE IN REVERSE. THE GEAR DISPLAY ON THE INSTRUMENT PANEL ALSO INDICATED THAT THE VEHICLE WAS IN REVERSE. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE TRANSMISSION SHIFT CABLE HAD DETACHED FROM THE TRANSMISSION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (SUN STATE FORD, 3535 WEST COLONIAL DR, ORLANDO, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

  20. Service brakes, Nov 24, 2018

    THE CAR BRAKING SYSTEM FAIL WITHOUT WARNING, THE ONLY WAY TO STOP THE CAR IS USING THE "PARK" GEAR, THE FORD DEALER CLAIM THE ELECTRIC WIRE ARE EATEN BY THE RODENT AND CHARGE ME $420 FOR REPAIR, THE QUESTION I HAVE: 1. I HAVE 6 RODENT REPELLENT ULTRA SOUND DEVICE IN THE HOUSE AND 2 IN GARAGE, AND FOR THE LAST 20 YEAR I HAVE EVER SEEN A RODENT 2. IF RODENT CAN DO SUCH A CATASTROPHIC BRAKE FAILURE WHY THERE ISN'T ANY WARNING, IT SHOULD AT LEAST NOT ALLOW THE CAR TO BE DRIVEN THEN NO WAY TO STOP AFTERWARD. 3. IT ONLY COST A DOLLAR TO PROTECT THE EXPOSE WIRE WITH STEEL SLEEVE, WHY ARE FORD NOT DOING THAT TO PREVENT SUCH TOTAL BRAKE FAILURE. I HAVE RETURN THIS CAR TO DEALER WHILE THERE ARE STILL 4 MONTH LEASE LEFT, BUT AT LEAST 6 OF MY FRIEND ARE DRIVING THE SAME FUSION ENERGI AND I WORRY SOMEONE IS GOING TO BE KILLED FOR THIS TYPE OF CATASTROPHIC AND TOTAL BRAKE FAILURE. I DID FILE A COMPLAINT TO FORD HEAD OFFICE A MONTH AGO, THEY PROMISE TO GET BACK TO ME BUT SO FAR I HAVE NOT HEARD FROM THEM YET.

  21. Fuel/propulsion system, Nov 22, 2018

    CAR DIES WHILE DRIVING ON CITY STREET OR EXITING FREEWAY. CAUSE UNKNOWN. DRIVING THE FORD FUSION TITANIUM ON CITY STREETS RESULTS IN THE CAR DYING WHILE IN MOTION AS THE SPEED SLOWS, FOR INSTANCE TO MAKE A RIGHT OR LEFT TURN ONTO ANOTHER STREET. WHEN THE CAR DIES I HAVE BEEN ABLE TO COAST TO THE SIDE OF THE ROAD, A PARKING LOT, OR LEFT TURN LANE WHERE I HAVE TO COMPLETELY TURN OFF THE VEHICLE AND TRY RESTARTING. JUST PRIOR TO THE CAR DYING A VIBRATING OR REVVING NOISE CAN BE HEARD FROM THE DRIVER'S SIDE REAR PASSENGER DOOR/GAS TANK DOOR AREA. THIS SEEMS TO OCCUR AT 55 MPH OR LOWER, AND ESPECIALLY WHILE DECELERATING AT TURNS, RED LIGHTS, OR EXITING A FREEWAY. I HAVE MANAGED TO GET OUT OF THE WAY OF OTHER CARS BUT THIS IS A VERY DANGEROUS SITUATION. THE OCCURRENCE WAS ABOUT ONCE EVERY 4 MONTHS UNTIL LATELY THE FREQUENCY INCREASED TO MONTHLY. I HAVE NOT DRIVEN THE CAR SINCE THIS OCCURRENCE ON 11/4/2018 AS THIS IS TOO DANGEROUS. THE GAS TANK REVVING NOISE SERVES AS ABOUT A 3 SECOND WARNING, WHICH ALLOWED ME TO TAKE EVASIVE ACTIONS. I'M TAKING IT TO A FORD DEALERSHIP.

  22. Power train, Nov 20, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SEIZED. ALSO, THE GEAR SHIFT INDICATOR ILLUMINATED AND DISPLAYED THAT THE VEHICLE WAS IN REVERSE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO MAC HAIK LINCOLN (4506 N NAVARRO ST, VICTORIA, TX 77904, 888-253-4662) WHERE IT WAS DIAGNOSED THAT THE BUSHING TO THE SHIFTER CABLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

  23. Fuel/propulsion system, Nov 19, 2018

    CAR REPEATEDLY DIES AFTER DRIVING ABOUT 4-10 MILES AFTER FIRST STARTING. HAS DIED ON ME WHILE AT BUSY INTERSECTION (MIDDLE OF IT!) AND HAS DIED BY TRAIN TRACKS! ALSO DIED WHILE MERGING ONTO INTERSTATE, HAS ALSO DIED WHILE DRIVING ON INTERSTATE. HAPPENS WHILE IN MOTION. FORD SAYS ITS PURGE VALVE SYSTEM ($700) SAME ISSUE WITH RECALL ON 2012-2018 FORD FOCUS, BUT FORD WILL NOT PAY FOR THIS DANGEROUS PROBLEM THAT HAS HAPPENED TO MANY FORD OWNERS!

  24. Power train, Nov 19, 2018

    EXTREMELY HARD SHIFTS WITH HESITATION JUST PRIOR. IHAVE TAKEN THE VEHICLE IN AND HAVE BEEN TOLD THEY CANNOT REPEAT THE PROBLEM AND THE SHIFTING IS NORMAL. (THE MILEAGE AND DATE ARE APPROXIMATE AS THE PROBLEM IS ONGOING)

  25. Steering, Wheels, Other or unspecified, Nov 18, 2018

    BACKED OUT OF DRIVEWAY ON A MAIN ROAD AND PUT CAR IN DRIVE BUT IT KEPT ROLLING BACKWARDS PUT MY FOOT ON THE BRAKE AND PUT IT IN PARK BUT IT STILL ROLLED BACK AFTER SEVERAL TRIES TO CHANGE GEARS AND IT DID NOT COME OUT OF REVERSE I PUT THE CAR IN PARK AND CUT IT OFF AND IT WOULD NOT CRANK. AFTER HAVING IT CHECKED I LEARNED THAT THE TRANSMISSION GEAR SHIFT CABLE HAD COME OFF CAUSING THE CAR NOT TO CHANGE GEARS