2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints
1,705 reports, newest first.
Fuel/propulsion system, Oct 29, 2017
AFTER PUTTING MY CAR IN REVERSE I PUT IT IN DRIVE AND IT HESITATES FOR ABOUT 4 MINUTES BEFORE MOVING INTO DRIVE. THIS HAPPENS NO MATTER WHAT I AM DRIVING ON.....
Power train, Electrical system, Exterior lighting, Oct 17, 2017
THIS VEHICLE HAS HAD A DEAD BATTERY 2 TIMES AFTER SITTING OVERNIGHT. NO EXTRA POWER DRAWS WE ADDED. THE LAST RESULTED WITH THE ENGINE LIGHT ON ONCE IT WAS JUMP STARTED. THE ENGINE CODE THAT WAS ON WAS A P068A ECM/PCM POWER RELAY DE-ENERGIZED PERFORMANCE. IT WILL BE SCHEDULED TO GO TO THE DEALERSHIP TO TRY TO RESOLVE THIS ISSUE
Power train, Electrical system, Exterior lighting, Oct 17, 2017
THIS VEHICLE HAS HAD A DEAD BATTERY 3 TIMES AFTER SITTING OVERNIGHT. NO EXTRA POWER DRAWS WE ADDED. THE LAST RESULTED WITH THE ENGINE LIGHT ON ONCE IT WAS JUMP STARTED. THE ENGINE CODE THAT WAS ON WAS A P068A ECM/PCM POWER RELAY DE-ENERGIZED PERFORMANCE - TOO EARLY. THIS VEHICLE HAS ALREADY BEEN BROUGHT INTO THE DEALERSHIP WHERE THEY PERFORMED A BATTERY TEST AND REPROGRAMMED THE MODULES. THIS WAS LESS THAN 1 MONTH TILL IT HAPPENED AGAIN
Engine, Oct 12, 2017
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STALLED ABRUPTLY AND BEGAN TO SHAKE. THE CONTACT NOTICED THAT THE "WRENCH" AS WELL AS THE ENGINE WARNING LIGHTS ILLUMINATED IMMEDIATELY AFTERWARD. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT, BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AUTO NATION FORD OF KATY, TEXAS WHERE IT WAS DETERMINED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CUSTOMER SERVICE PROGRAM BULLETIN #: 16V32, HAD EXPIRED ON THE VEHICLE SEPTEMBER 30, 2017 REGARDING THE THROTTLE BODY FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Electrical system, Oct 1, 2017
FORD SYNC SYSTEM. SINCE THE DATE OF PURCHASE THE SYNC SYSTEM WILL NOT WORK. IT IS CONSTANTLY LOOSING HANDS FREE DEVICES AND NOT RECOGNIZING ANY VOICE COMMANDS. I HAVE CALLED FORD CUSTOMER CARE, HAD THE DEALERSHIP TRY AND FIX THE PROBLEM NUMEROUS TIMES, CALLED SYNC AND HAVE BEEN HOLD TO DO A MASTER REST AND TO TAKE THE BATTERY CABLES OFF. I'M HAVING TO DO THIS EVERY DAY. I HAVE AN EXTENDED WARRANTY HOWEVER IT'S COSTING ME $50.00 TO HAVE IT REPROGRAMMED PLEASE HELP WITH THIS SO OTHER FORD CUSTOMERS DON'T EXPERIENCE THE SAME ISSUE
Power train, Vehicle speed control, Engine, Sep 28, 2017
WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCELERATE AND MERGE BACK INTO TRAFFIC; HOWEVER, THE MAXIMUM SPEED I WAS ABLE TO MAINTAIN WAS EXACTLY 50MPH AND I THINK THAT MAY HAVE ONLY BEEN UNDER BATTERY POWER PROVIDED BY THE HYBRID BATTERY SYSTEM (I.E., ELECTRIC DRIVE), SINCE NO ENGINE NOISE WAS APPARENT WHILE TRYING TO MAINTAIN SPEED. I WAS ABLE TO PARK AT A GAS STATION AND CALL FORD ROAD SIDE SERVICE. I HAVE AN AUTOMATIC ADAPTER ON THE CAR AND THE ADAPTOR REPORTED THE ERROR CODE OF: P2112 THROTTLE ACTUATOR "A" CONTROL SYSTEM-STUCK CLOSED. THE SAME ERROR CODE WAS ALSO FOUND BY THE FORD DEALER, WHICH REPAIRED THE ERROR UNDER WARRANTY.
Steering, Service brakes, Engine, Sep 20, 2017
WHILE DRIVING THE CAR AT ABOUT 25 MILES AN HOUR, FIRST THE TRACTION CONTROL LIGHT CAME ON THEN THE ENGINE LIGHT THEN THE AIRBAG LIGHT THEN THERE WAS A WARNING TO STOP DRIVING THE CAR. A BIG EXCLAMATION MARK WAS IN THE DISPLAY. THE CAR LOST POWER AND SLOWED TO A STOP. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. I TRIED RESTARTING THE CAR AND ALL OF THE WARNING LIGHTS WERE STILL THERE SO I RAN THE VEHICLE DIAGNOSTICS REPORT. WHICH STATED THERE WAS A THROTTLE PROBLEM AND ENGINE FAILURE AND AIRBAG FAILURE AND BRAKE FAILURE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP.
Electronic stability control (ESC), Sep 8, 2017
CAR SOLD AT 30917 MILES AS CERTIFIED. ENGINE LIGHT ON AT 41357 WITH CODES FOR EMISSION SYSTEM AND ENGINE LIGHTS. CODES P0420 DUE TO DEFECTIVE CATALYTIC CONVERTER, ENGINE MISFIRE, VACUUM LEAK, OR ENGINE OIL LEAKAGE INTO EXHAUST. VERY HIGH GAS CONSUMPTION. DRIVING VEHICLE IN NORMAL ACCELERATION ON HIGHWAY.
Wheels, Aug 29, 2017
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO POWER FORD (1101 MONTAO RD NE, ALBUQUERQUE, NM 87107 (505) 766-6600) FOR ROUTINE MAINTENANCE, INCLUDING AN OIL CHANGE AND TIRE ROTATION. WHEN THE CONTACT ARRIVED HOME, HE CHECKED THE CAP ON THE LUG NUTS WITH HIS FINGERS AND FOUND THAT THE REAR DRIVER SIDE WHEEL LUG NUT WAS LOOSE. THE MECHANIC AT POWER FORD CAME OUT AND CHECKED ALL THE LUG NUTS, BUT FOUND NO ISSUES. THE CONTACT ORDERED A LUG WRENCH FROM FORD, BUT THE WRENCH DID NOT FIT THE VEHICLE'S LUG NUTS. THE CONTACT RETURNED THE LUG NUT WRENCH AND RECEIVED A REFUND. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THIS WAS AN ONGOING ISSUE WITH FORD LUG NUTS SPREADING AND VEHICLE OWNERS BEING SUPPLIED WITH THE WRONG LUG NUT WRENCH. THE MANUFACTURER WAS MADE AWARE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,940. UPDATED 10/25/17*LJ UPDATED 10/30/2017*JS
Engine, Aug 14, 2017
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 40 MPH, THE CHECK ENGINE AND WRENCH ICON INDICATORS ILLUMINATED. ALSO, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. PARK FORD OF TALLMADGE, OHIO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. AUTONATION FORD WESTLAKE IN WESTLAKE, OHIO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR A BUYBACK. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 20,000.
Steering, Aug 9, 2017
THE STEERING WHEEL CAME LOOSE. I WAS ABLE TO TURN, TILT, ROTATE, ETC ON MULTIPLE AXIS (LEFT AND RIGHT AS NORMAL, DIAGONAL, UP AND DOWN, FORWARD AND BACKWARD) UP TO ONE INCH BEFORE RESISTANCE WAS MET. THE MOTION OCCURRED IN THE UPPER PART OF THE STEERING COLUMN, ONLY AFFECTING THE STEERING WHEEL. I WAS STILL ABLE TO TURN THE CAR, AS I COULD FEEL THE LOWER PART OF THE STEERING COLUMN RESPOND IN THE FLOOR. THE STEERING WHEELS INCREASED MOVEMENT OCCURRED REGARDLESS OF DRIVING OR STATIONARY STATUS. I HAVE ATTACHED THE INVOICE FROM THE MECHANIC. IT SHOWS THAT THE NUT HOLDING THE STEERING WHEEL TO THE COLUMN, WHICH IS BEHIND THE AIRBAG ASSEMBLY, HAD A COME LOOSE.
Engine, Jul 31, 2017
CAR SLOWS DOWN,JERK,SHAKE & LIGHT COMES ON WITH A PICTURE OF A WRENCH WHILE YOU ARE DRIVING ON THE FREEWAY OR ON THE ROAD FEARFUL OF CAUSING AN ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES IN ONE DAY. THE CAR HAS BEEN PARKED IN THE DRIVEWAY & NOW THE RECALLS HAVE BEEN LOOKED TO DISCOVER A TOTAL OF 3 RECALLS ON THE FORD FUSION.THE FORD SERVICE DEPARTMENT INDICATES FROM YOUR DESCRIPTION THIS SOUNDS LIKE A THROTTLE BODY ISSUE WHICH IS A KNOWN PROBLEM.
Air bags, Jul 29, 2017
TAKATA RECALL
Electrical system, Engine, Fuel/propulsion system, Jul 24, 2017
1) FIRST ISSUE HAPPENED 2/20/2017 ODOMETER 7,036. DASHBOARD LIT UP, TRAC CONTROL, ENGINE LIGHT, BRAKE, MESSAGE TO PULL OVER, LOSS OF POWER AND AT FREEWAY SPEED, GOT OVER SHOULDER SAFELY. THE ONBOARD DIAGNOSTICS SYSTEM DETECTED ENGINE MISFIRE, TRANSMISSION RELATED PROBLEMS. BROUGHT IT IN FOR SERVICE AND COULDN'T DUPLICATE ISSUE. NOTHING FIXED OR REPAIRED 2) SECOND TIME SAME ISSUE HAPPENED 7/21/2017 ODOMETER 15,736 GOING UP A HILL WEST BOUND ON MCCALL, LOSS OF POWER AND ALMOST GOT REAR ENDED BY A COUPLE OF VEHICLES. VEHICLE IS IN SERVICE AS I FILL THIS OUT.
Power train, Vehicle speed control, Other or unspecified, Jul 18, 2017
SIMILAR TO ISSUES OTHERS WERE HAVING WITH THE THROTTLE CONTROL PLACING THE CAR INTO "LIMP" MODE, IT WOULD APPEAR THAT THIS IS WHAT HAPPENED YESTERDAY AS MY WIFE WAS DRIVING THE CAR ON A MAJOR HIGHWAY NEAR PITTSBURGH (376 WEST, NEAR THE SPLIT OF 79 NORTH/SOUTH) WITH ME IN THE PASSENGER SEAT, AND THREE KIDS UNDER THE AGE OF 9 IN THE BACK SEAT. WITHOUT WARNING, THE CAR SEEMINGLY SHUT OFF OR "THROTTLED DOWN" AND BEGAN TO SHIMMY AND SHAKE, LOSING MOST OF ITS FUNCTIONALITY. WE WERE FORCED TO PULL TO THE SIDE OF THE ROAD, WHICH WE BARELY DID, WITH VEHICLES SPEEDING PAST AT 4 LANE HIGHWAY SPEEDS. THE FOLLOWING DAY, I CONTACTED FORD AND EXPLAINED THE SITUATION BUT WAS NOT TOLD ANYTHING ABOUT THIS SYSTEMIC ISSUE. IT WAS NOT UNTIL I DISCOVERED THE ISSUE ON MY OWN, THAT I LEARNED ABOUT THE FACT THAT FORD HAS NOT ISSUED A RECALL FOR THE ELECTRONIC THROTTLE BODY CONTROL BUT INSTEAD A "CUSTOMER SATISFACTION PROGRAM" WHICH WAS NOT COMMUNICATED TO ME, TO THE BEST OF MY KNOWLEDGE, UNTIL AFTER WE NEARLY LOST OUR LIVES AND I HAD TO HAVE THE CAR TOWED. THIS ISSUE IS GOING TO GET SOMEONE KILLED (IF IT HAS NOT ALREADY HAPPENED) AND IT WOULD APPEAR THAT FORD FAILS TO APPRECIATE IT. MY VEHICLE HAS JUST OVER 18,000 MILES ON IT. I OWN 2 FORD VEHICLES BUT WON'T BE BUYING ANOTHER.
Exterior lighting, Jul 17, 2017, crash
AUTO HEADLIGHTS DELAY SETTING IN FORD FUSION. I TOOK A RENTAL CAR AND ENSURED THE LIGHTS WERE SET TO AUTOMATIC. THERE IS A HIDDEN FEATURE IN FORD FUSION WHERE WE CAN SET A DELAY FOR THE LIGHTS TO TURN ON. I ENTERED A TUNNEL WHICH IS COMPLETELY DARK AND NO LIGHTS WERE THERE INSIDE THE TUNNEL. I COULD NOT SEE ANYTHING AS THE LIGHTS DIDN'T TURNED ON. I FORTUNATELY MET WITH A SMALL INCIDENT BUT THIS HIDDEN FEATURE DOESN'T MAKE ANY SENSE. I DROVE OTHER VEHICLES WHERE IN AUTOMATIC LIGHTS SWITCH ON IMMEDIATELY. I AM UNAWARE OF THIS SETTING AS I DON'T OWN THIS CAR. PLEASE ENSURE MANUFACTURER DISABLES THIS SETTING AND THEY ENSURE SAFETY OF FORD USERS. THE RENTAL COMPANY DECLINED TO ACCEPT IT AS THEIR FAULT BUT I WANT SOMEONE LIKE NHTSA CONTACT RENTAL CAR COMPANIES TO DISABLE THESE SETTINGS AND ALSO CONTACT THE MANUFACTURER AND UNDERSTAND THE BENEFIT OF THIS SETTING. AS PER ME IT IS A RISKY SETTING WITHOUT MUCH POSITIVE BENEFITS. I WANT TO ENSURE SAFETY OF OTHER FORD USERS.
Air bags, Jul 13, 2017, crash
AIR BAGS DID NOT DEPLOY IN MY ACCIDENT. FRONT END DAMAGE DOING ABOUT 27 MPH INTO A SIDE OF A MINI-VAN GOING ABOUT 35-40 RIGHT THROUGH A YIELD SIGN. THE DRIVER IN THE MINI-VAN DISREGARDED THE YIELD SIGN IN A RESIDENTIAL NEIGHBORHOOD POSTED 25 MPH AND HE WAS DOING AT LEAST 35-40. I HAD THE RIGHT-AWAY AND WAS DOING ABOUT 27 WHEN I SLAMMED ON THE BREAKS AT THE VERY LAST SECOND. HIS AIR-BAGS DID DEPLOY IS HIS VEHICLE AND MINE DID NOT. I WOULD PLEASE LIKE MY VEHICLE CHECKED OUT TO MAKE SURE EVERYTHING IS WORKING PROPERLY.
Vehicle speed control, Jul 5, 2017
VEHICLE LOST POWER WHILE CRUISING AROUND 70 MPH ON FREEWAY. DASHBOARD DISPLAYED A WRENCH ICON AND INSTRUCTIONS TO "REFER TO MANUAL". ALL DISPLAYS, CLIMATE CONTROL, AND ENTERTAINMENT SYSTEM STILL FUNCTIONAL. VEHICLE HAD MINIMAL ENGINE POWER, NOT ENOUGH TO ACCELERATE OR MAINTAIN FREEWAY SPEED BUT ENOUGH TO EXIT FREEWAY AND PULL OVER INTO A PARKING LOT. TURNING CAR OFF AND RESTARTING AFTER FIVE MINUTES RESTORED ALL NORMAL FUNCTION, BUT CHECK ENGINE LIGHT TURNED ON. CAR FUNCTIONED NORMALLY (ASIDE FROM CHECK ENGINE LIGHT) THE NEXT DAY AND WAS DRIVEN TO DEALERSHIP FOR CHECK ENGINE LIGHT DIAGNOSIS. DIAGNOSIS WAS A BROKEN ELECTRONIC THROTTLE BODY, DESCRIBED AS A "KNOWN ISSUE", WHICH WAS REPLACED.
Engine, Jun 28, 2017
06/13/2017 - VEHICLE SUDDENLY DECELERATED IN HIGH TRAFFIC SITUATION WHEN EXITING HIGHWAY 101 IN LOS ANGELES. "CHECK POWERTRAIN" WARNING AND WRENCH LIGHT ILLUMINATED. UNABLE TO ACCELERATE TO SAFE DRIVING SPEED EVEN WITH ACCELERATOR PEDAL PUSHED ALL THE WAY TO THE FLOOR. VEHICLE WENT INTO "LIMP MODE". WAS ABLE TO GET VEHICLE TO NEARBY FORD DEALER. SERVICE TECHNICIAN REPORTED THAT THE THROTTLE BODY ASSEMPLY FAILED. FORD REPLACED THE ELECTRONIC THROTTLE BODY (ETB) PER TSB. NO PRIOR NOTICE OR WARNING FROM FORD WAS EVER PROVIDED THAT THIS IS A COMMON, AND POTENTIALLY DANGEROUS, ISSUE WITH THE VEHICLE, AND SERVICING FORD DEALER MADE NO COMMENT TO THAT FACT AS WELL.
Engine, Jun 25, 2017
WAS DRIVING DOWN HE HIGHWAY AT APPROXIMATELY 70 MPH WHEN THE CAR JUST STARTED DECELERATING ON ITS OWN DOWN TO 30 MPH. THE "CHECK MANUAL" INDICATOR CAME ON, ALONG WITH A PICTURE OF THE ENGINE AND A WRENCH. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF FOR A FEW MINUTES, AND THEN TURNED IT BACK ON. THIS TIME THE WARNING LIGHT CAME ON IMMEDIATELY. I COULDN'T EVEN MOVE 30 FEET. HAD TO BE TOWED FROM THE SIDE OF A BUSY HIGHWAY.
Service brakes, Jun 20, 2017
REAR BRAKES ARE BEGINNING TO WEAR. I AM TOLD THAT THE BRAKE PADS NEED TO BE REPLACE. HOW CAN THIS BE WHEN THE VEHICLE IS BEARLY A YEAR OLD. PLEASE EXPLAIN.
Electrical system, Jun 19, 2017
WHILE I WAS DRIVING 70 MPH ON THE INTERSTATE MY 2016 FUSION WITH ON 8000 MILES ON SHUT DOWN LIKE I WAS OUT OF GAS. ALL MY DASH LIGHTS CAME ON TELLING ME TO CHECK MANUAL AND MY CHECK ENGINE. WAS ABLE TO GET OVER SOME ONE TO PUT MY CAR ON A MACHINE TO TELL ME WHAT WAS WRONG WITH IT. AN ERROR CODE OF P2111 CAME UP SAYING MY THROTTLE WAS OPEN. NEW CAR I'M THE ONLY OWNER I DON'T UNDERSTAND WHY THIS IS. AS I'M LOOKING UP INFORMATION ABOUT THE THROTTLE I CAN SEE THEY'VE HAD RECALLS ON THIS PART BEFORE. MY AIR BAG LIGHT IN EVERYTHING CAME ON SEAT BELT UNLOCKED. *TR
Engine, Jun 13, 2017
AFTER "SERVICE ADVANCED TRAC" WARNING LIGHT ON DASHBOARD, SPEED OF THE VEHICLE DROPS ON HIGHWAY. EVEN THOUGH ACCELERATOR IS FLOORED, SPEED KEEPS DROPPING. EXPERIENCED TWICE THIS MORNING AND YESTERDAY ON FREEWAY.
Engine, Jun 8, 2017
DRIVING 25 MPH DOWN SIDE STREET, WHEN CAR LOST POWER AND ALMOST STALLED. ENGINE CHECK LIGHT AND WRENCH LIGHT WENT ON, AND ENGINE CUT OUT. RESTARTED CAR AND WAS ABLE TO PULL OFF OF ROAD. WAITED A FEW MINUTES AND CAR RESTARTED, LUCKILY WAS ONLY 1/2 MILE FROM HOME. CAR DIES AGAIN IN DRIVEWAY. CALLED FORD TO HAVE THEM PICK IT UP, WHICH THEY DID. SERVICE THOUGHT IT WAS THROTTLE BODY. PICKED UP CAR NEXT DAY AND IT WAS THROTTLE BODY, WHICH THEY REPLACED. FORD SERVICE KNEW OF PROBLEM, BUT I HAD RECEIVED NO NOTIFICATION OF PROBLEM. THIS IS A MAJOR SAFETY PROBLEM. I AM LUCK I WASN'T GOING 70 ON FREEWAY.
Visibility/wiper, May 25, 2017
THE WINDSHIELD WIPERS ARE WAY TO SLOW WHEN DRIVING IN A MINIMAL AMOUNT OF RAIN. I HAVE TRIED TURNING THEM INTO THE HIGHEST FREQUENCY. IT IS SO BAD THAT I HAVE TO PULL OFF THE RODE AND STOP TO WAIT FOR THE RAIN TO STOP. THIS COULD CAUSE SERIOUS INJURY NOT ONLY MYSELF BUT TO OTHER DRIVERS ON THE ROAD. IT IS VERY HAZARDOUS AND I REALLY WISH THIS ISSUE CAN BE FIXED. IT FEELS VERY HAZARDOUS